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<h3>Job Description</h3>
Job Description
Call Center Representative – Hybrid Opportunity
Location: Louisville, KY 40299
Pay: $16.00–$17.00/ hour
Schedule: 1st Shift Only
Training: 8 weeks in-person, then hybrid
Start Date: ASAP
Role Type: Contract to Hire 
Equipment Provided
We are currently hiring Call Center Representatives for a hybrid opportunity with our client following 8 weeks of in-person training. This is a first shift role with equipment provided, and we are looking to hire immediately.
Responsibilities:
<ul>
<li>
Handle inbound and/or outbound customer service calls
</li>
<li>
Assist customers with inquiries, concerns, and account support
</li>
<li>
Accurately document interactions in internal systems
</li>
<li>
Provide professional and courteous service with a focus on solutions
</li>
</ul>
Qualifications:
<ul>
<li>
Strong communication and problem-solving skills
</li>
<li>
Previous customer service or retail experience is a plus
</li>
<li>
Willingness to learn and grow—training is provided
</li>
<li>
Comfortable using computers and navigating multiple systems
</li>
<li>
Reliable attendance and a positive attitude
</li>
</ul>
Benefits:
<ul>
<li>
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.&nbsp;Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
</li>
</ul>
 Pay Details: $16.00 to $17.00 per hour Search managed by: Bianca Mishurda Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

Call Center Representative

<h3>Job Description</h3>
Job Description
Do you have call center experience and love turning tough calls into real results? If you're motivated by performance and ready to own your impact, we want to hear from you.
 
Collections Agent
Winterville, NC | Onsite
 
MINIMUM QUALIFICATIONS
 • 2+ years of recent experience in a high-volume call center (Candidates who do not have this experience will not qualify for this role)
• High school diploma or equivalent
• Proven ability to meet KPIs in a production-based environment
• Strong verbal communication, conflict resolution, and time management skills
 
COMPENSATION &amp; SCHEDULE
• $15.00/hour
• Mandatory overtime required — schedule flexibility is essential
• Core Hours: Monday–Sunday, 8:00 AM–9:00 PM
• End-of-Month Shifts: Full-day coverage (7:00 AM–8:00 PM or 8:00 AM–9:00 PM with two 1-hour breaks)
• Sunday Shifts: Required 1–2 times quarterly; additional Sundays may be needed for month-end
• Holiday Coverage: Most holidays open to temporary staff and volunteers
**Anything over 40hrs/week will be considered Overtime and will be paid at time-and-a-half!**
 
KEY RESPONSIBILITIES
• Execute high-volume outbound calls using company-approved scripts and compliance guidelines
• Achieve daily, weekly, and monthly collection metrics and performance benchmarks
• Negotiate realistic payment solutions with empathy and professionalism
• Document all communications and account actions accurately in system platforms
• Identify and escalate customer issues as appropriate
 
CORE TOOLS &amp; SYSTEMS
• Microsoft Excel, Word, Outlook
• Collection-specific CRMs and proprietary systems
 
PREFERRED SKILLS
• Bilingual (English/Spanish) fluency
• Familiarity with FDCPA and call center compliance standards
• Exposure to financial services or healthcare collections
 
PRE-EMPLOYMENT
• Drug screen and background check required
 
 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: <a href="https://www.cornerstonestaffing.com/privacy" target="_blank">https://www.cornerstonestaffing.com/privacy</a>
 
#SOUTHLAKE123
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity! 
<h3>Company Description</h3>
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

<h3>Job Description</h3>
Job Description
Job Title: Healthcare Call Center Representative
Pay: $19 an hr | Bi-weekly
Job Type: Onsite in Monroeville, PA
Shift Options:
<ul>
<li>All schedules will be M-F, training will be M-F 8-4:30am local time, post training contingents will transition to M-F with hours that they agree upon with the business.</li>
<li>Shift options after training</li>
<li>
Schedule Options: • Option 1: 8:00 AM – 4:30 PM • Option 2: 9:00 AM – 5:30 PM • Option 3: 11:00 AM – 7:30 PM • Option 4: 12:15 PM – 8:45 PM
Split Schedule Options: • Option 1: 9:00 AM – 1:00 PM, then 5:00 PM – 9:00 PM • Option 2: 9:00 AM – 1:00 PM, then 4:00 PM – 8:00 PM
</li>
</ul>
Healthcare Call Center Representative Overview:
<ul>
<li>In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.</li>
<li>You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.</li>
<li>You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.</li>
<li>Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.</li>
<li>You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within our company We offer Work from Home flexibility if you meet the criteria.</li>
<li>Work from Home criteria includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program.</li>
<li>Adherence to HIPAA and governmental compliance are required in this role.</li>
<li>We have a comprehensive training program to ensure your success on the team.</li>
<li>This includes virtual training of a minimum of 6 weeks.</li>
<li>Training is created to allow you to experience hands on learning while also interacting with trainers, self-paced modules, and leadership engagement from day 1!</li>
<li>Training location can vary by individual experience with onsite and WFH opportunities.</li>
<li>Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work.</li>
<li>We are currently offering full time schedules with an opportunity to do a split shift if interested.</li>
</ul>
Healthcare Call Center Representative Qualifications:
<ul>
<li>1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)</li>
<li>Computer proficiency in Windows-based applications</li>
<li>Associates degree or equivalent experience</li>
<li>Ability to problem solve in a positive, productive manner</li>
<li>Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life</li>
<li>Reliability and compliance with scheduling standards</li>
<li>Ability to exhibit patience and empathy and express assurance and confidence</li>
<li>Strong customer service skills, including courteous telephone etiquette and professionalism</li>
<li>Strong oral, interpersonal and communication skills</li>
<li>6+ months of healthcare experience</li>
<li>High School Diploma or equivalent experience</li>
</ul>
Healthcare Call Center Representative Benefits:
<ul>
<li>Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.</li>
<li>A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.</li>
</ul>
How to Apply:
If you are interested in this position, please apply OR submit your resume to:
Saw Hlaing | <a href="mailto:shlaing@alinestaffing.com" target="_blank">shlaing@alinestaffing.com</a> | 412-790-5425

Healthcare Call Center Representative

<h3>Job Description</h3>
Job Description
Position: Bilingual Call Center Agents (Korean, Vietnamese, Cantonese)
REQUIRED SKILLS AND EXPERIENCE
Bilingual in Korean, Vietnamese, or Cantonese
Strong customer service skills
Strong technical aptitude and ability to learn new software
Open to being onsite 5 days a week

JOB DESCRIPTION
A closed door pharmacy is looking to hire a call center agent to sit onsite in Pittsburgh, PA. This individual will receive inbound calls to resolve issues from doctors, insurers, and patients. This individual needs to be bilingual in Vietnamese, Cantonese, or Korean with strong command of the English language.&nbsp;

Bilingual Call Center Representative

<h3>Job Description</h3>
Job Description
Are you ready to deliver top-notch customer service while handling a variety of calls? Join our dynamic team and engage in a rewarding role where no two days are the same.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate airbags recall appointments and provide all necessary dealership information.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accurately document customer concerns to create detailed cases.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with teammates for continuous feedback and professional growth.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle settlement calls with utmost professionalism.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide comprehensive support and details on claims.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Utilize call center software to efficiently manage interactions and data.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Achieve performance targets in call handling, customer satisfaction, and resolution rates.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Navigate multiple screens and software systems to assist customers effectively.
Your availability is required Monday-Friday from 6am-5pm across various schedules. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chino,CA.
Application Deadline
This position is anticipated to close on Sep 18, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Inbound Call Center Representative

<h3>Job Description</h3>
Job Description
Client: Blink Health
Position: Bilingual Call Center Agents (Korean, Vietnamese, Cantonese)
REQUIRED SKILLS AND EXPERIENCE
Bilingual in Korean, Vietnamese, or Cantonese
Strong customer service skills
Strong technical aptitude and ability to learn new software
Open to being onsite 5 days a week

JOB DESCRIPTION
A closed door pharmacy is looking to hire a call center agent to sit onsite in Pittsburgh, PA. This individual will receive inbound calls to resolve issues from doctors, insurers, and patients. This individual needs to be bilingual in Vietnamese, Cantonese, or Korean with strong command of the English language.&nbsp;

<h3>Job Description</h3>
Job Description
HoneyCar, the Sweetest way to grow your career!
About HoneyCar
HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers wishes of working with a member of our team or buying it on their own, online.
HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!
Core Values: Growth Minded - People-Centered - We Own It - Driven For Success
About the position
As the BDC Rep, you will ensure that customers experience The Sweetest Way To Buy or Sell Your Car™ by coordinating appointments for potential customer's.&nbsp;The BDC rep must be a technically savvy individual who understands today's technologies and who can communicate in a clear and efficient way with customers using internet/email, mobile/Smart phones, tablets, etc. in order to schedule appointments and demonstrate product features while maintaining an ongoing relationship with customers to encourage networking and repeat business.
Benefits
<ul>
<li>Daily training, coaching, and mentoring</li>
<li>Access top tier industry software</li>
<li>401(k) Plan</li>
<li>Medical/Vision/Dental Package</li>
<li>Long &amp; Short Term Benefits</li>
<li>Life Insurance</li>
<li>Paid Training</li>
</ul>
Responsibilities
<ul>
<li>Answer customer calls and establish follows-up with sales appointments.</li>
<li>Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.</li>
<li>Provide customers with initial product information and direct them to the appropriate dealership resources.</li>
<li>Present initial financing options based on customer needs.</li>
<li>Follow up with leads that are not ready to make an appointment or no-show.</li>
<li>Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.</li>
<li>Utilize CRM tracking system daily.</li>
</ul>
Qualifications
<ul>
<li>At least one previous role based in customer service experience</li>
<li>Excellent teammate with collaborative attitude and eagerness to improve</li>
<li>Prompt and courteous demeanor</li>
<li>Positive and hardworking personality</li>
<li>Strong computer skills</li>
<li>Valid driver’s license</li>
</ul>
Schedule
<ul>
<li>Day shift</li>
<li>5 Day work week</li>
<li>Off Sundays</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Dealership Call Center Representative

<h3>Job Description</h3>
Job Description
<ul>
<li>This is a call center role for our client. You will be answering 65+ calls a day answering questions and logging information.</li>
<li>Need to be able to start ASAP.</li>
<li>Ideal candidates will have the following:
<ul>
<li>Call center environment experience or at least 6 months of customer service background.</li>
<li>Need to be proactive in nature.</li>
<li>Prior experience working remotely is a plus.
<ul>
<li>Are you able to work without distractions while working remotely?</li>
</ul>
</li>
<li>Technical “know how”/ability to use email, MS Teams, etc. and various applications is essential!</li>
</ul>
</li>
<li>Additional Details:
<ul>
<li>3 days of training ($12.50/hr.) (Dates TBD)</li>
<li>Once they start taking calls (start date TBD, targeting as early as 2/15 depending on background checks), their rate will be $15.50/hr.</li>
<li>Agents must be available for all 3 days of training—NO EXCEPTIONS!</li>
<li>All agents will have a supervisor that they will be assigned to.
<ul>
<li>Supervisor’s responsibility is to make sure they get trained, have what they need, etc.</li>
</ul>
</li>
</ul>
</li>
<li>&nbsp;Need to be comfortable with high call volume environment and working with challenging customers when needed.</li>
<li>Candidates must be able to come into our office to pick up laptops.</li>
<li>Shifts where we need to most help:&nbsp; Sunday shifts are in high demand (9am-1pm—no lunch, but 15 minute break), 10am-7pm shift (during the week), 9am-6pm (during week).&nbsp; Scheduled for 9 hour shifts during week which includes a 1 hour non-paid lunch.</li>
<li>Drug and background is required..</li>
</ul>

<h3>Job Description</h3>
Job Description
End Client (if different from Account)
Duration
2 Year(s)
Req Description
Description
The purpose of the Care Team is to route agent’s service related calls received from customers to a call center. This will give agents more capacity to focus their efforts on new business. As part of this implementation, new phone systems will need to be installed in agencies nationwide. The role of the Care team is to be the contact point for all questions or concerns agents may have during the implementation and after (e.g. questions from assessment, how to use job aids, who to contact for bill, etc). The Care team will be heavily involved in: • Distribution and collection data from agents • Reviewing submitted data for accuracy • Follow up calls to agents about missing information or documentation • Reviewing results from pre-assessment questionnaire and analysis of the agent’s current infrastructure • Performing pre- and post- conversion calls to agents and perform functionality testing and ensuring agents have everything they need for the implementation  Provide education on the new phone system and be a support escalation point of contact • Primary point of contact for agencies in order to coordinate the night of porting (partner with project teams and vendors) • Continuously report internally on agent’s status A candidate interested in this role should have the following qualifications:  Intermediate knowledge of Windows Operating system and support  Intermediate for technical support  knowledge of VoIP technology a plus • Strong communication skills • Strong Customer Service skills • Capabilities to multi-task in a fast-paced environment • Ability to work in a team environment • Execute day to day activities by prioritizing work flow • Ability to organize data completely and succinctly (few words; concise) • Reporting Capabilities
Enterprise Req Skills
Troubleshooting Software,Lan Core Network
Job Title
Care Team Specialist
Top Skills Details
 1.) 5-8 years of true call center/ customer service experience (high call volume) 2.) Experience troubleshooting phone products Avaya preferred, Cisco is okay as long as supported remotely 3.) 3-5 years of application troubleshooting on desktops. I.e. app not responding, app providing error message; able to meet end user where their are with \"technical jargon\" role is customer service driven now but will become more technical once Avaya products are set in their environment \*\*Needs to be able to build report with end users and provide just enough technical knowledge to describe what their deployment will look like from a technical standpoint.
Worksite Address
Charlotte,North Carolina,United States,28203
Additional Information
\*\*If current agents do not respond and move through the process, there is a possibility of being fired from Allstate\*\*
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
One of the largest insurance companies is looking for a technical customer service agent specifically with Avaya product support experience. Slated for a long term contract. Will need to sit remotely near Charlotte office.
EVP
1.) Works for a Fortune 500 company, national known and respected 2.) Works in Wework building uptown which allows for flexibility, comfort and endless supply of kombucha! 3.) Relaxed team, work hard play hard mentality (should have a personality fit to work with us!) 4.) Ability to convert full time once contract portion finishes at the end of the year 5.) Moving into new building eventually in Southend where multiple Fortune 500 companies are relocating
Work Environment
All agents will be working remotely. Need to be close to Charlotte so that once we get to some normalcy, there is a possibility of coming onsite. New Southend facility; team sits in a brand new area Foosball tables, ping pong room - Google feel
Additional Skills Tags
Additional Skills &amp; Qualifications
Great soft skills are required. Needs to be technically confident, team player and willing to work collaboratively with both Charlotte employees and remote users. 8-5pm shift with possibility for some off hour needs Can wear jeans (business casual environment)
Business Qualification
Impact to the Internal/External Customer
decided to have all agents on Avaya product, challenges have come with COVID and agents no longer sitting in their offices. Sales teams are not worried about a new phone right now, they want to make sure customers are taken care of and all questions/concerns are addressed with insurance right now. Pace has slowed with migration so they are doing a force migration with an uptick in calls anticipated.
Interview Information
Interview with our delivery manager
Why is Position Open?
Business Challenge
Insurance agents are not putting this deployment as priority during the work day and the Care Team is doing a lot of \"tracking down\" and waiting for agencies to decide on what Avaya products they want in their environment. Once confirmed, the role become more technical and these agents will be in charge of supporting set-up from start to finish.

<h3>Job Description</h3>
Job Description
<ul>
<li>This is a call center role for our client. You will be answering 65+ calls a day answering questions and logging information.</li>
<li>Need to be able to start ASAP.</li>
<li>Ideal candidates will have the following:
<ul>
<li>Call center environment experience or at least 6 months of customer service background.</li>
<li>Need to be proactive in nature.</li>
<li>Prior experience working remotely is a plus.
<ul>
<li>Are you able to work without distractions while working remotely?</li>
</ul>
</li>
<li>Technical “know how”/ability to use email, MS Teams, etc. and various applications is essential!</li>
</ul>
</li>
<li>Additional Details:
<ul>
<li>3 days of training ($12.50/hr.) (Dates TBD)</li>
<li>Once they start taking calls (start date TBD, targeting as early as 2/15 depending on background checks), their rate will be $15.50/hr.</li>
<li>Agents must be available for all 3 days of training—NO EXCEPTIONS!</li>
<li>All agents will have a supervisor that they will be assigned to.
<ul>
<li>Supervisor’s responsibility is to make sure they get trained, have what they need, etc.</li>
</ul>
</li>
</ul>
</li>
<li>Need to be comfortable with high call volume environment and working with challenging customers when needed.</li>
<li>Candidates must be able to come into our office to pick up laptops.</li>
<li>Shifts where we need to most help: Sunday shifts are in high demand (9am-1pm—no lunch, but 15 minute break), 10am-7pm shift (during the week), 9am-6pm (during week). Scheduled for 9 hour shifts during week which includes a 1 hour non-paid lunch.</li>
<li>Drug and background is required..</li>
</ul>

8,395 Call Center Representative Jobs