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job_organization_name

city

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<h3>Job Description</h3>
Job DescriptionRedwood Credit Union&nbsp;is seeking a Full Time Senior Member Relationship Specialist, who will be responsible for performing operational duties, provides excellent Member service, and contributes to the success of the branch by selling and referring Credit Union products. As the face of the organization, you serve a critical role by providing exceptional service to all credit union and community members, volunteers, team members, and service providers. Key ResponsibilitiesSales &amp; Service:o&nbsp;Provide excellent service to all Members, volunteers, internal employees, and service providers.o&nbsp;&nbsp;Cross-sell RCU and RCUSG products and services.o&nbsp;Open accounts and match Member needs to RCU and RCUSG products and services.o&nbsp;Research Member problems and respond verbally and/or in writing or direct them to the appropriate person, or department.o&nbsp;Determine the appropriate loan product(s) to meet the Member(s) needs.o&nbsp;Obtain information from Member to complete loan application; examine and collect proper loan documents.o&nbsp;Complete loan-funding process and recommend additional products or services to meet Member(s) needs.Operations Management: o Balance vault and CDMs.o Order, receive, and prepare cash shipments.o May conduct weekly, monthly and quarterly branch audits.o Assist in branch staff scheduling.o Oversee branch operations and staff in the absence of branch management.o Act as a team lead for Member Relationship Specialist and Senior Member Relationship Specialist staff.o Conduct audits of Credit Union documents and files.o Perform branch opening and closing duties.o Assist the Branch Experience Manager and/or Branch Service Manager with the preparation of sales reports.Teamwork: o&nbsp;Coordinate and review work of others as needed.o Provide feedback to branch management on the performance of Member Service Associate, Member Relationship Specialist and Senior Member Relationship Specialist staff.o Conduct branch staff training. Join us and discover why you'll love working at Redwood Credit Union! ABOUT REDWOOD CREDIT UNION (RCU):At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.&nbsp;As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.&nbsp; &nbsp;Why work for Redwood Credit Union?•&nbsp;&nbsp;29th largest credit union in the U.S. and the largest financial institution based in the North Bay •&nbsp;&nbsp;&nbsp;Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"•&nbsp;&nbsp;&nbsp;Recognized by Newsweek as one of "America's Best Credit Unions 2024"•&nbsp;&nbsp;&nbsp;Recognized by Forbes as one of “America’s Best Small Employers 2023"•&nbsp;&nbsp; Voted Best Places to Work in the North Bay&nbsp;20 years in a row•&nbsp;&nbsp;&nbsp;World-class Employee Engagement scores•&nbsp;&nbsp;&nbsp;Rated Superior in Service by more than 90% of Members, surveyed by SF Gate•&nbsp;&nbsp;&nbsp;Industry leading Net Promoter Scores across the U.S. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Minimum Qualification: Knowledge, Skills and Abilities
<ul>
<li>Thorough knowledge of financial institution products and services, including loans.</li>
<li>Thorough knowledge of branch operations policies and procedures.</li>
<li>Skilled in the operation of office equipment including personal computers with Internet and intranet access.</li>
<li>Skilled in counting and balancing cash.</li>
<li>Ability to identify errors and make corrections.</li>
<li>Ability and desire to work in a team environment.</li>
<li>Ability to communicate effectively both verbally and in writing.</li>
<li>Ability to establish and maintain effective working relationships with a diverse group ofpeople.</li>
<li>Ability to effectively cross-sell products and services using a needs-based sales approach.</li>
<li>Ability to analyze situations and recommend solutions.</li>
<li>Ability to act independently in the absence of branch management.</li>
<li>Ability to make sound business decisions, using the principles of our Vision, Mission and Values.</li>
<li>Ability to act as a team lead.</li>
<li>Ability to coach and train others.</li>
<li>Ability to act as a sales coach.</li>
<li>Ability to work a rotating schedule which will include working on rotating Saturdays</li>
</ul>
Licenses and Certifications
<ul>
<li>Ability to obtain and maintain registration with the National Mortgage Licensing System and</li>
<li>Registry in compliance with the requirements of Federal Law, including the SAFE ACT and NCUA part 761</li>
</ul>
The ideal candidate has a combination of education and experience equivalent to a high school diploma, and three years' experience in retail sales and/or financial institution experience, including prior team leadership. Compensation:&nbsp;Base starting range: $26.00 to $34.00 per hour commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including:•&nbsp; Competitive medical, dental, and vision insurance, mental health offerings•&nbsp; Employee performance incentive plan• Salary Advancement– Merit increase based on performance• 401(k) program with employer match• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks:• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans• RCU employees are eligible for a 1% discount on all recreational or boat loan products• 2% discount off Visas and LOC Loans through RCU• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.• 0% interest on garment, fitness, or home office equipment loan of up to $500• 100% financing for employee purchased homes!&nbsp;Physical Requirements:• Ability to stand, bend, stoop, sit, walk, twist, and turn.• Ability to lift up to 30 pounds.• Ability to use a computer keyboard and calculator.• Work environment is indoors, majority of the time is spent standing or sitting at a workstation. *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.&nbsp; Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; We are an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Member Relationship Specialist

<h3>Job Description</h3>
Job DescriptionRedwood Credit Union&nbsp;is seeking a Digital Member Engagement Specialist, who will manage and optimize our SavvyMoney solution with a focus on driving loan, deposit and Member growth, improving financial wellness, and deepening Member engagement through the adoption of products and services. The ideal candidate is results-driven who can leverage platform analytics and data to execute targeted offers to Members including retargeting, pre-qualified and pre-approved offers while promoting financial wellness resources. Key Responsibilitieso Maintain working knowledge of RCU’s lending, deposit and other product offerings.o Use SavvyMoney’s analytics and reporting tools to identify opportunities for retargeting and to build campaign queries for pre-qualified offers.o Execute pre-approved loan campaigns using SavvyMoney’s platform, ensuring campaigns are launched accurately and on time.o Promote SavvyMoney’s financial wellness tools and insights (credit education, Credit Goals, score monitoring) to members who may benefit most.o Oversee ongoing management of loan and other product offers within the SavvyMoney platform, keeping them up to date and relevant for Members.o Design and run engagement campaigns to increase adoption and bring members back into the SavvyMoney experience.o Serve as the primary liaison with SavvyMoney’s customer success team to collaborate and align on campaign best practices, optimize targeting strategies, and track performance.o Leverage platform data and analytics to provide senior management with insights on lending trends, wallet share opportunities, member score improvement, and overall engagement.o Partner with marketing, lending, digital banking, compliance, and member services teams to ensure offers and campaigns meet the organizational goals and regulatory standards.o Work closely with Lending Management on making recommendations on the delivery, frequency, execution, and risk assessments of engagement efforts.o Analyze offer and campaign performance and ROI to continuously improve future strategies.o Monitor third-party vendor performance and standards; conduct due diligence reviews.Review laws and regulations that impact compliance requirements, with emphasis on the Bank Secrecy Act, Patriot Act, OFAC, Card Act and Durbin Amendment, Reg Z and Reg E. Join us and discover why you'll love working at Redwood Credit Union! ABOUT REDWOOD CREDIT UNION (RCU):At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.&nbsp;As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.&nbsp; &nbsp;Why work for Redwood Credit Union?•&nbsp;&nbsp;29th largest credit union in the U.S. and the largest financial institution based in the North Bay •&nbsp;&nbsp;&nbsp;Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"•&nbsp;&nbsp;&nbsp;Recognized by Newsweek as one of "America's Best Credit Unions 2024"•&nbsp;&nbsp;&nbsp;Recognized by Forbes as one of “America’s Best Small Employers 2023"•&nbsp;&nbsp; Voted Best Places to Work in the North Bay&nbsp;20 years in a row•&nbsp;&nbsp;&nbsp;World-class Employee Engagement scores•&nbsp;&nbsp;&nbsp;Rated Superior in Service by more than 90% of Members, surveyed by SF Gate•&nbsp;&nbsp;&nbsp;Industry leading Net Promoter Scores across the U.S. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Minimum Qualification: Knowledge, Skills and Abilities
<ul>
<li>Excellent analytical, problem-solving, and decision-making skills.</li>
</ul>
<ul>
<li>Advanced experience with credit bureau reporting, pre-qualification, and pre-approval processes.</li>
</ul>
<ul>
<li>Hands-on experience with campaign management, targeting/segmentation, and reporting.</li>
</ul>
<ul>
<li>Strong analytical skills and ability to interpret data to drive marketing strategy and provide actionable insights.</li>
</ul>
<ul>
<li>Excellent collaboration and communication skills with the ability to work across departments and with external partners.</li>
</ul>
<ul>
<li>Strong knowledge of applicable consumer laws and regulations including the Fair Credit Reporting Act.</li>
</ul>
<ul>
<li>Ability to effectively plan and execute multi-step campaigns and projects.</li>
</ul>
<ul>
<li>Ability to communicate effectively and intelligently, both verbally and in writing.</li>
</ul>
<ul>
<li>Experience with project management skills with ability to prioritize, multi-task, successfully meet deadlines and achieve results.</li>
</ul>
<ul>
<li>Highly Member-focused and service driven.</li>
</ul>
<ul>
<li>Ability to establish and maintain effective working relationships with a diverse group of people to support and improve team performance, in line with RCU’s Mission, Vision, Values, Culture and Service Standards.</li>
</ul>
<ul>
<li>Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions; be accountable.</li>
</ul>
<ul>
<li>Ability to operate a personal computer and software including word processing, email, and intra/internet.</li>
</ul>
The ideal candidate has a combination of education and experience equivalent to a high school diploma and a minimum of five years’ experience in consumer or mortgage lending, including a minimum of three years of experience working directly with credit bureaus on prescreen or pre-qualified campaigns for a consumer financial institution. Compensation:&nbsp;Base starting range: $44.00 to $57.00 hourly commensurate with experience.Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including:•&nbsp; Competitive medical, dental, and vision insurance, mental health offerings•&nbsp; Employee performance incentive plan• Salary Advancement– Merit increase based on performance• 401(k) program with employer match• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks:• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans• RCU employees are eligible for a 1% discount on all recreational or boat loan products• 2% discount off Visas and LOC Loans through RCU• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.• 0% interest on garment, fitness, or home office equipment loan of up to $500• 100% financing for employee purchased homes!&nbsp;Physical Requirements:• Ability to stand, bend, stoop, sit, walk, twist, and turn.• Ability to lift up to 15 pounds.• Ability to use a computer keyboard and calculator.• Work environment is indoors; majority of the time is spent sitting at a desk. *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.&nbsp; Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; We are an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Digital Member Engagement Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Our World-Class Team Begins with YOU!
Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.
Do you have what it takes to be part of our World-Class team?
At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.
As one of the largest private group practices in the US, BBS is looking for a Patient Services Specialist to join our Location! In general, the Patient Services Specialist will:
<ul>
<li>Prepare front office for daily activities.</li>
<li>Warmly greet patients, guests, vendors, and visitors</li>
<li>Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.</li>
<li>Collects co-pay if necessary and issues receipt.</li>
<li>Notifies physician office and/or clinic staff of patient arrivals.</li>
<li>Maintains accurate and timely patient information in Athena One database.</li>
<li>Answer telephones and transfers caller to appropriate staff member</li>
<li>Help create an extraordinary patient experience!</li>
</ul>
EXPERIENCE:
<ul>
<li>Prior experience in a medical office setting preferred but we are willing to train.</li>
</ul>
Comp &amp; Benefits:
We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:
<ul>
<li>Choice of two medical plans – HRA, HDHP/HSA options</li>
<li>Dental and Vision plan</li>
<li>Disability – short-term &amp; long-term, 100% employer paid.</li>
<li>Basic Life/AD&amp;D, 100% employer paid.</li>
<li>Voluntary Life/AD&amp;D available for employee, spouse, and children</li>
<li>Voluntary Critical Illness and Accident coverage</li>
<li>Paid Holidays</li>
</ul>
 
Barrow Brain and Spine is proud to be an equal opportunity workplace.
Preferred method of response is via our Careers page: (Careers and Job Postings at Barrow Brain and Spine)
 
 
Requirements:

Patient Services Specialist - Neuroplex

<h3>Job Description</h3>
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES 
The following and other duties may be assigned as necessary:
• Develops relationships and rapport with strategic target audience 
• Utilizes electronic mobile devices to act upon notifications/alerts concerning target audience as indicated by management 
• Actively captures new player names and preferences and proactively introduces the player to other team members 
• Attends and aids in the coordination of assigned player events
• Creates player cards for uncarded guests by consistently roaming assigned zones for target audience
• Greets guests actively engaged in gaming and assists team members in player identification
• Provides guests with hospitality arrangements, including reservations, food, beverages, and other special requests
• Maintains knowledge of credit procedures and encourages the use of credit when appropriate
• Creates guest loyalty by engaging in service of guests when on property 
• Assists in resolving guest opportunities and/or conflicts in a fair and equitable manner
• Enthusiastically supports, actively promotes, and demonstrates superior guest service (internal &amp; external) in accordance with department and company standards and programs
• Establishes a direct line of communication with all service departments for the purpose of caring for high-value players 
• Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc 
• Makes decisions regarding comps based on a consideration of recorded play, earned points, comp availability and guest profitability
• Provides assistance to the Marketing department and supports Casino Hosts as needed 
• Provides professional representation at internal and external meetings and events 
• Adheres to all local policies, procedures, and operating guidelines 
• Performs Sweetwater Rewards players club functions, such as enrolling guests into the players club, maintaining accurate player tracking information, and communicating available offers 
• Maintains an in-depth knowledge of the Sweetwater Rewards players club program, casino promotions, events, and amenities; must have the ability to explain the program
• Follows up on service requests with appropriate departments on behalf of the guests and escalates to management as necessary 
• Meets attendance guidelines of the job and adheres to regulatory, department, and company policies
• Performs other job related and compatible duties as assigned
QUALIFICATION REQUIREMENTS
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High school diploma or equivalent required
• 1-3 years of experience: Sales, Hospitality, Guest Service, including but not limited to Player Development, Slots, Table Games or equivalent combination of education and experience 
• Some sales experience preferred
• Able to promptly and accurately follow instructions given by leadership
• Ability to maintain composure and perform in a high-stress, fast-paced environment
• Must have the ability to operate computer/computer software programs, 10-key calculator, copy machines, computer printers/embossers, and other office equipment
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license
LANGUAGE SKILLS 
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS 
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY 
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS 
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

VIP Services Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Sharetec is looking for a Core Services Specialist to join our team!
 
At Sharetec, we believe in a people first business. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their credit union members to utilize on a daily basis. Not only do our customers rely on us to deliver powerful core banking software and financial services technology, but they also count on us to be a caring partner in their business.
 
As a key member of our Professional Services Implementation team, the Core Services Specialist will be assigned to a variety of multiple concurrent software implementation projects. Responsibilities include working directly with credit union clients, third party vendors and other Sharetec employees. A Core Services Specialist needs to be able to perform assigned tasks independently and meet deadlines. The Core Services Specialist is a position in which guidelines, structure, and established policies must be followed closely, while working with and for others.
 
This is a full-time exempt position with the flexibility to be based in one of three office locations (Fort Wayne, IN; Canfield, OH; Waco, TX) or remotely, provided the candidate is based in the specified states (list provided below). The role involves an expected travel commitment of approximately 50%. The starting salary for this position is $60,000 - $70,000.
 
Essential duties and responsibilities will include:
<ul>
<li>Develop an understanding for project issues and practical issues faced in the implementation of a new core system.</li>
<li>Throughout the project, develop expertise to answer questions and guide the client in the use of the system.</li>
<li>Follow installation standards, project plans, and related documentation to ensure a high level of success during the software implementation process</li>
<li>Under general supervision, analyze and determine business requirements and provide detailed specifications to programming.</li>
<li>Interpret client’s existing systems and workflows through and including the balancing of daily files.</li>
<li>Verify setups and changes made to ensure they meet the customer requirements.</li>
<li>Build, convert, troubleshoot and validate data import into the Sharetec software from various sources.</li>
<li>Develop skill set to provide training to the client before, during and after changes, including the correct use of the Sharetec system and on-line terminal assistance</li>
<li>Communicate progress and any potential problems to Project Manager and/or Core Services Manager or Director of Software Services awareness and/or resolution.</li>
<li>Work closely with Credit Union staff, third party vendors and internal resource groups to optimize and enhance our project process</li>
<li>Use independent judgment to make decisions based on precedents and established guidelines.</li>
<li>Solve problems using standard procedures and precedents</li>
<li>Acts as an onsite resource during conversion and answers questions, trouble shoots problems as they occur, supports implementation of new procedures, conducts last minute training if necessary and provides support during conversion week.</li>
<li>Develop skill set to provide training for new employees, advanced training classes, and webinars.</li>
<li>Participate in post-project review of success and be able to adjust future deliverables based on past projects. Leverage lessons learned regarding client software implementation experiences to assist in developing and refining implementation processes and documentation.</li>
<li>Continuously help design, improve, document and maintain project processes</li>
<li>Assist other departments with trouble-shooting, testing and training of system functionality.</li>
<li>Perform other duties as assigned by Project Manager or Implementation Manager</li>
</ul>
General Duties and Responsibilities:
<ul>
<li>Complete assigned tasks by project due dates.</li>
<li>Be cross-trained in the areas of accounting, teller, lending, online services, and data in order to tag team with fellow specialists to deliver a successful project.</li>
<li>Conduct onsite and virtual learning experiences to familiarize new clients with the Sharetec product suite.</li>
<li>Work together with the client to troubleshoot software related needs that occur during go-live.</li>
<li>Travel to client sites with teammates throughout the project timeline.</li>
<li>Work collaboratively with team members from across the Sharetec platform</li>
</ul>
Qualified candidates should have:
<ul>
<li>A desire to help teammates to ensure project success</li>
<li>An Associates Degree or higher, or related work experience</li>
<li>A valid driver’s license the ability to travel both domestically and internationally, rent vehicles, and drive and/or fly and drive to client sites is required</li>
<li>2+ years direct client functions in the financial services industry is preferred</li>
<li>Experience working with customer stakeholders to deliver project requirements</li>
<li>Experience juggling multiple tasks with varying due dates.</li>
<li>Passion for creating high quality user experiences</li>
<li>Ownership mentality and ability to handle projects through to completion</li>
</ul>
Why Sharetec:
Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching toward rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge; we are also a unique bunch of people that love to work and play together. We do our best to make fun a basic part of every day.
 
Sharetec offers a robust benefits package, including competitive salaries, medical, dental, vision, life and disability coverage, Paid Time Off (PTO), paid holidays - including your birthday off! -, $1,000 employee referral program, 401(k) and 401(k) matching. We like to put the fun in the funds with department and company outings like paid food trucks, baseball games, bowling, and riverboat cruises.
Sharetec is an equal opportunity employer.
 
REMOTE CANDIDATES: This position is open to candidates residing in the following states: Alabama, Arizona, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin. We cannot consider candidates who reside in other states at this time.
 
Please note that applications from candidates outside of these states will not be considered for this remote position.
 
 
Keywords: Core Banking Software, Credit Union Technology, Credit Union Software, Banking Software Implementation, Financial Services Technology, Fintech Implementation, Implementation Specialist, Client Onboarding, Systems Analyst, Business Analyst, Data Migration, Data Conversion, Software Training, End-User Training, UAT Testing, Go-Live Support, Customer Success, Project Coordinator, Financial Services Industry, Banking Operations
Requirements:

Core Services Specialist

<h3>Job Description</h3>
Job DescriptionWe are only accepting Texas residents at this time: Please do not apply if you do not live in Texas. Thank you! Who we are: We are a legal access employee benefits company that makes the needs of members a priority and strives to offer them the best product and service in a personal, but professional, manner. At LegalEASE, we consider our culture to be among our most important resources. Over the decades our team members have built our culture into what it is today an environment for our team members to be creative and grow, have fun and be successful, and help our customers to the best of their abilities. Today, this culture is the core at our decision making and strategy. Join our Team: We create a customer focused work environment by providing Team Members with the same level of service, respect, and dignity that we provide to our members. Our deeply instilled culture is personified by our Team Members who ensure that we have helped each and every member to the best of our abilities, and to become a company that is easy to work with. If you want to be a part of this cohesive team with opportunities to build a successful career, LegalEASE is the right place for you. Job Purpose: We are looking for a detail oriented, efficient individual who can derive a sense of pride and fulfilment in work well done. This role is a customer service position with the purpose of working with members to successfully obtain all pertinent information to be able to have them matched with the appropriate legal representation. This role works in a call center environment handling inbound and outbound calls from and to members and providers. This role works in a team environment and is expected to consistently maintain metrics/KPIs as defined by management. What you will do: 
<ul>
<li>Follow the vision, goals, and direction of the department.</li>
<li>Answer incoming emails in a timely manner as defined by the Service Level Agreements</li>
<li>Quickly determine the callers needs and proceed to handle the intake of information and assist the caller</li>
<li>Confirm eligibility when necessary and verify plan benefits</li>
<li>Complete a thorough and accurate case profile during intake</li>
<li>Ensure that the member has a clear and correct understanding of benefits and process before ending the initial call</li>
<li>Attempt to create comfort zones with each member</li>
<li>Work with the team to proactively solve issues</li>
<li>Communicate effectively and in a timely fashion with customers, teammates, and management Notate all applicable information into each case within the CMS</li>
<li>Complete a Daily Status Updates when referrals are not ready the same day or the next day, so that the information can be communicated to the member</li>
<li>Provide Referral information to the member within 30 minutes of completion</li>
<li>Use every available contact method to provide the referral to the member</li>
<li>Follow up within one (1) day to confirm that the member received the referral information and was able to reach the attorney unless a success warm transfer call was completed during referral</li>
<li>Follow up with the members until it can be confirmed that the member has had a consultation using the Follow-up Guidelines when you are unable to reach the member</li>
<li>Ensure that the member was satisfied with the consultation and determine whether the member will use the Providers services, would prefer another Provider, or has received all necessary services</li>
<li>Continue following up with the member until the Providers are completed to ensure satisfaction, at each and every touch point, proactively and after</li>
<li>Report all issues, concerns, complaints and potential problems with Members or Providers using the Escalations Procedures</li>
<li>Respond to all phone messages and emails within two (2) business hours</li>
<li>Report daily activity, using the standard Daily Report format</li>
<li>All other duties as assigned.</li>
<li>Perform other duties as assigned.</li>
</ul>
You will do it using your: 
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to take ownership of project.</li>
<li>Ability to meet aggressive deadlines while maintaining a positive attitude.</li>
<li>Ability to work under pressure and follow through on tasks.</li>
<li>Strong organizational skills, Ardent, with an applicable sense of urgency.</li>
<li>High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimum supervision.</li>
<li>Ability to build relationships with leadership team/department heads, in order to more successfully and efficiently complete and prioritize Pricing Actuary/ Underwriter related tasks under deadline.</li>
<li>Ability to maintain in-depth working knowledge of LegalEASEs systems and processes.</li>
</ul>
Basic Qualifications: 
<ul>
<li>High School Diploma, College Degree preferred</li>
<li>Must demonstrate strong customer service skills, displaying sound judgement and decision-making</li>
<li>Must manage customer expectations by resolving issues in a timely manner</li>
<li>Must plan work appropriately and balance multiple priories</li>
<li>Excellent communication skills, both written and verbal</li>
<li>Must maintain the highest level of professionalism</li>
<li>Microsoft Office proficiency</li>
<li>Minimum typing speed of 55 wpm required</li>
</ul>
Our Offering: 
<ul>
<li>Culture built on Trust, Respect, and Integrity</li>
<li>Environment that supports the personal drive for excellence</li>
<li>Access to robust health insurance and legal benefit plans</li>
<li>Training and Development opportunities</li>
<li>Paid vacation</li>
<li>Free Fitness Center on property</li>
<li>401 (k) Retirement plan</li>
</ul>
Work Authorization/Security Clearance: 
<ul>
<li>Candidate must have valid work authorization for the U.S.</li>
<li>A criminal background investigation is conducted on every Legal Access Plans employee.</li>
<li>All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.</li>
</ul>
AAP/EEO Statement: Legal Access Plans is an equal opportunity employer. 
Flexible work from home options available.

Member Services Specialist - TEXAS Residents Only - Hybrid

<h3>Job Description</h3>
Job Description
ALS is a renowned, family-owned third-party logistics (3PL) company with a rich legacy spanning nearly a century. Based out of Jackson, Michigan, with offices in Grand Rapids, MI, Laredo, TX, and Monterrey, Mexico, ALS has built a reputation for excellence and reliability in the logistics industry. As we approach our 100th anniversary, we remain committed to growth, innovation, and the success of our team. At ALS, we foster a culture of dedicated individuals who are passionate about transforming opportunities into lifelong careers. Our remarkable journey and achievements are driven by the leaders within ALS and the dedication of our team who execute our strategic vision.
We are seeking a detail-oriented and customer-focused Operations Specialist to join our Managed Services Team. This role is critical in executing the operational plan effectively, ensuring high client satisfaction, on-time performance, and efficient order management.
Responsibilities:
<ol>
<li>Provide Industry-Leading Customer Service &amp; Communication:
<ul>
<li>Serve as the primary point of contact for customer inquiries, updates, and issue resolution.</li>
<li>Maintain strong relationships with clients and internal stakeholders.</li>
</ul>
</li>
<li>Build &amp; Execute on Customer Orders:
<ul>
<li>Accurately create, process, and track orders to completion.</li>
<li>Coordinate logistics activities to ensure seamless execution.</li>
</ul>
</li>
<li>Operational Expert in Our System:
<ul>
<li>Utilize and master our Transportation Management System (TMS) and other operational tools.</li>
<li>Continuously improve workflows for efficiency and accuracy.</li>
</ul>
</li>
<li>Create, Update &amp; Maintain Client Records:
<ul>
<li>Ensure all customers and order details are up-to-date in internal systems.</li>
<li>Maintain organized documentation and reporting for operational visibility.</li>
</ul>
</li>
<li>Ensure Order Accuracy &amp; Shipment Tracking:
<ul>
<li>Monitor shipments, proactively address delays, and communicate updates.</li>
<li>Implement best practices to minimize errors and maximize efficiency.</li>
</ul>
</li>
</ol>
Requirements:
<ul>
<li>One years of experience in supply chain, operations, transportation, shipping logistics, or a related field.</li>
<li>TMS experience preferred but not required.</li>
<li>Strong problem-solving, communication, and organizational skills.</li>
</ul>
We Offer You:
<ul>
<li>A collaborative team environment with daily team meetings, software tools, and a supportive structure.</li>
<li>A comprehensive onboarding and training plan designed to set you up for success in this critical role.</li>
<li>A management team with extensive experience, who started in similar roles and understand the value you bring to our ALS family.</li>
<li>Competitive base salary, bonus structure, paid time off, automatic 401k contributions, and a company-paid health benefits program.</li>
</ul>
We truly believe that we are all a family working towards one common goal: The success of ALS and the success of our employees. We want to see if you have what it takes to become a member and create your own Epic journey through ALS!
If you believe you possess the qualities of an ALS Gladiator, we encourage you to connect with us today! At ALS, every idea holds value, and there's no such thing as a bad one.
Company DescriptionAutomated Logistics Systems LLC (ALS) is a family-owned logistics provider headquartered in Jackson, Michigan, with expanding locations in Grand Rapids, Michigan, and Laredo, Texas. Our success is rooted in the strong relationships we build from the very start. We offer the competitive strength of a large company while maintaining the personalized care of a smaller one, and we are committed to continuous improvement. Joining ALS means becoming part of a family business with nearly a century of ongoing operation. Our team members genuinely care for one another, driven by a shared competitive spirit that propels us forward together. 
<h3>Company Description</h3>
Automated Logistics Systems LLC (ALS) is a family-owned logistics provider headquartered in Jackson, Michigan, with expanding locations in Grand Rapids, Michigan, and Laredo, Texas. Our success is rooted in the strong relationships we build from the very start. We offer the competitive strength of a large company while maintaining the personalized care of a smaller one, and we are committed to continuous improvement. Joining ALS means becoming part of a family business with nearly a century of ongoing operation. Our team members genuinely care for one another, driven by a shared competitive spirit that propels us forward together.

Operations Specialist - Managed Services

<h3>Job Description</h3>
Job Description
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:
Sea Mar is a mandatory COVID-19 and flu vaccine organization
Social Services Specialist&nbsp;- Posting #25991
Hourly Rate: $26.90
Position Summary:
Sea Mar Behavioral Health's diverse and quickly expanding program is seeking&nbsp;aFull-time Social Services Specialist for its Mount Vernon, WA location.
The Social Services Specialist works autonomously and collectively as an empowered staff member of Sea Mar’s Behavioral Health program.&nbsp; Participates in the design, implementation, and ongoing delivery of services.&nbsp; This position is responsible for their own caseload, for providing the mental health team with consultations regarding housing resources, and for designing and implementing housing support interventions for the mental health team clients and/or referring them to established community providers.&nbsp; This is only a summary of the job description. Other duties will be outlined within the formal job description.
Qualifications:
<ul>
<li>This position requires a Counselor Certification (Washington State) with a Bachelors or Master’s degree in Social Work or Psychology, Marriage &amp; Family Therapy, Counseling or Educational Psychology with internship or practicum experience with direct counseling services to clients.</li>
<li>May also lead support groups and work with team doing outreach in the community.</li>
<li>Bilingual in English/Spanish strongly preferred</li>
</ul>
What We offer:
Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Prescription coverage</li>
<li>Life Insurance</li>
<li>Long Term Disability</li>
<li>EAP (Employee Assistance Program)</li>
<li>Paid-time-off starting at 24 days per year + 10 paid Holidays.</li>
</ul>
We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.&nbsp;
How to Apply:
To apply for this position complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email email Lucia Cantu, MSS Supervisor, at <a href="mailto:luciacantu@seamarchc.org" target="_blank">luciacantu@seamarchc.org</a>.
Sea Mar is an Equal Opportunity Employer
Posted 01/11/2024
External candidates are considered after 01/16/2024 Reposted on 9/16/2024
This position is represented by Office and Professionals Employees International Union (OPEIU)
Please visit our website to learn more about us at <a href="http://www.seamar.org" target="_blank">www.seamar.org</a>.&nbsp;You may also apply through our Career page at <a href="https://www.seamar.org/jobs-general.html" target="_blank">https://www.seamar.org/jobs-general.html</a> 
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bsHwZYjH7v

Social Services Specialist

<h3>Job Description</h3>
Job Description
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
<ul>
<li>We offer: Affordable health and vision insurance</li>
<li>Free dental insurance</li>
<li>401K plan with up to a 5% match,</li>
<li>Accrued vacation and injury/illness leave</li>
<li>Short-term and Long-term Disability</li>
<li>Life insurance</li>
<li>And more! </li>
</ul>
Qualifications:
High school graduate or equivalent.
Required knowledge: 
Cash handling experience preferred.
Good communication skills. Professional appearance, dress, and attitude.
Good math skills. The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills
Work Schedule
Monday - Friday: 9 a.m. - 5 p.m.
Saturday: 9 - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
 Job Posted by ApplicantPro

Member Services Representative

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
This position includes member relations, ensuring play is tracked and managed, protecting and controlling assets, assisting with managing golf staff, assisting with running tournaments, conducting lessons, assisting with golf shop operations and providing other professional services to ensure an exceptional golf experience. This job requires a minimum of three years of experience at a PGA facility or either actively enrolled in the PGM Program or a member of the PGA of America.
Job Specifications:
<ul>
<li>Housing:&nbsp;May Be Available</li>
<li>Outlet: &nbsp;Red Sky Ranch</li>
<li>Expected Pay Range&nbsp;$22.00 - $26.03&nbsp;/ hour</li>
<li>Shift &amp; Schedule Availability:  Full Time</li>
<li>Skill Level:&nbsp;Specialist</li>
</ul>
Job Responsibilities:
<ul>
<li>Assist with financial and operational performance of the golf shop operations and golf services</li>
<li>&nbsp;Ensure all financial goals and objectives are being achieved</li>
<li>&nbsp;Assist the Head Golf Professional as well as the team in managing the facility in an efficient, high-quality, service-oriented manner.</li>
<li>&nbsp;Oversee the reservation system, starting, monitoring, and pace of play</li>
<li>&nbsp;Track and verify all players and guests, rounds, green fees, golf cars, club care, lockers, handicap fees, other charges necessary, and facilitate accurate accounting and recordkeeping</li>
<li>&nbsp;Recruit, hire, train, schedule, motivate, coach, discipline and supervise entry level golf shop staff as well as outside service</li>
<li>&nbsp;Oversee outside staff time clock punches</li>
<li>&nbsp;Assist with tracking group play, group sales, guest retention  Assist with running golf tournaments at a high level of standards</li>
<li>Assist in training, supervising and motivating the staff to meet facility objectives, especially in providing exceptional customer service.</li>
<li>Assist merchandise manager with retail merchandise concessions in step with the mission of the golf operation and facility</li>
<li>Assist with maintaining a profitable golf merchandising operation</li>
<li>Provide an enhanced golf instruction program offering individual lessons and group clinics for all levels.</li>
<li>Other duties as assigned</li>
</ul>
Job Requirements:
<ul>
<li>&nbsp;PGA Membership or enrolled in the PGM program</li>
<li>&nbsp;Must have 3-5 years’ golf operations experience</li>
<li>&nbsp;Must have a valid Driver’s License or passport</li>
</ul>
Preferred:
<ul>
<li>Knowledgeable in RPOS, Jonas, and Microsoft office</li>
<li>&nbsp;Able to communicate effectively in English</li>
<li>&nbsp;Previous guest service experience and excellent guest service skills</li>
<li>&nbsp;Willingness to learn and to teach lessons</li>
<li>&nbsp;Able to work entire season</li>
<li>Experience with tee time reservations and management</li>
</ul>
Necessary Skills:
<ul>
<li>Extensive knowledge of the game of golf</li>
<li>Excellent verbal and written communication</li>
<li>Professional presentation / PGA standards</li>
<li>Excellent guest service and follow-up skills</li>
<li>Excellent organizational skills</li>
<li>Ability to work independently as well as with a team</li>
</ul>
The expected pay range is&nbsp;$22.00 - $26.03. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;507220 Reference Date:&nbsp;02/27/2025&nbsp; Job Code Function:&nbsp;Golf Services&nbsp;

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