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<h3>Job Description</h3>
Job Description
MCHS is searching for a mature leader to steer the ship of our clinical team!&nbsp;The ideal candidate will have extensive leadership experience and worked closely with at-risk youth in a residential setting. The Manager will bring&nbsp;new ideas and a strong commitment to the organization's mission, vision, and goals.
JOB SUMMARY
Under the direction of the Senior Director of Residential Services, the Director of Mental Health Services manages the comprehensive array of clinical and case management services in MCHS’s residential program. The Director of Mental Health Services serves on the Management Team and has primary responsibilities including planning, managing, and evaluating service delivery.
The Director of Mental Health Services works closely with the members of the Leadership Team, while also being responsible for all program planning, organizing, operating, and staffing for the Clinical team. The Director of Mental Health Services is responsible for ensuring the Residential Therapy&nbsp;Program meets agency expectations and goals; works with program staff to ensure that a safe, therapeutic, supportive and accepting environment is maintained for the residents and their families; manages and directs program operations; directs, supervises and evaluates program staff, and with the direction of the Senior Director of Residential Treatment evaluates and implements clinical programs and services.&nbsp;
DUTIES &amp; ESSENTIAL JOB FUNCTIONS
<ul>
<li>Provide effective and inspiring leadership, as well as stewardship by actively leading all programs and services related to therapeutic and case management services.</li>
<li>Ensures all program activities operate consistently and ethically within the mission and values of MCHS.</li>
<li>Leads and manages personnel, as assigned.</li>
<li>Ensure that all services are in compliance with all federal, state, and local funding, state and local regulations, certifications, accreditations, and licensing requirements.</li>
<li>&nbsp;Represent, as assigned, MCHS to external constituency groups, including government and community groups.</li>
<li>Act as a communication liaison with the Bureau of Child and Adult Licensing (BCAL) as well as a point of contact for all contract and licensing related issues.</li>
<li>Establishes treatment goals and objectives to be met within clinical, case management, and medical services</li>
<li>Work with the clinical and case management team to resolve crisis situations that may occur in program operations</li>
<li>Manage the operations of the clinical, case management and medical programs and enforces best practice models to ensure that the program functions within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Health and Human Services (DHHS), the agency, and accreditation; establishes and maintains department systems, records and reports; recommends, develops, and implements new approaches, policies, and procedures for continual improvement of department services.</li>
<li>Oversees the program staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation.</li>
<li>Ensures compliance with all contractual and licensing requirements of DHHS related to clinical and case management services.</li>
<li>Ensures compliance with all contractual and licensing requirements of DHHS related to medical services.</li>
<li>Responsible for compiling, organizing, and preparing written reports and other written documents as required.</li>
<li>As requested, supervises and supports social work interns and ensure that all policies and procedures are being adhered to as well as academic requirements are being met.</li>
<li>Work closely with the Senior Director of Residential Treatment&nbsp;in various personnel-related activities, making recommendations regarding the hiring, disciplining and training of staff.</li>
<li>Assists in the development of new programming opportunities.</li>
<li>Performs other duties as assigned by the Senior Director of Residential Treatment&nbsp;and the CEO.</li>
</ul>
BASIC COMPETENCIES
Education and Experience
The Director of Clinical Services will be a seasoned and mature leader with broad child welfare and nonprofit leadership experience, ideally with program management and administrative child welfare leadership. He/she will have experience gathering and evaluating program performance, leading teams, and making actionable recommendations to senior administrative teams.
<ul>
<li>Must have a Master’s Degree in Social Work, Counseling, or related field from an accredited college or university along with;</li>
<li>A minimum of four (4) years of experience with two&nbsp;(2) in nonprofit management.</li>
<li>Licensures in his/her respective field is preferred.</li>
<li>Must meet the State’s Moral Character standard.</li>
</ul>
The Knowledge of:
<ul>
<li>Computer and software applications (MS office).</li>
<li>Clinical requirements within residential care service models.</li>
<li>Child welfare trends, locally and nationally.</li>
<li>Licensing rules and regulations for child caring institutions and child placing agencies.</li>
<li>Program planning and evaluation.</li>
<li>Strategic and tactical planning.</li>
</ul>
The Skills and Ability to:
<ul>
<li>Communicate verbally and in writing with agency staff, government officials, and other external constituency groups.</li>
<li>Demonstrate leadership and integrity.</li>
<li>Motivate, develop, and direct people as they work, identify the best people for the job.</li>
<li>Manage time and multiple priorities; meet deadlines.</li>
<li>Establish and maintain effective working relationships with employees, other agencies and the public at-large. &nbsp;</li>
<li>Handle sensitive and confidential situations and documentation.</li>
<li>Be collaborative and flexible, with a strong service mentality.</li>
<li>Attend training and travel to offsite for meetings and seminars.</li>
<li>Possess a high degree of personal accountability, responsibility and independent decision making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.</li>
<li>Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Work flexible hours, when needed, which may include some evenings and weekends.&nbsp;</li>
</ul>
JOB SETTING
The work environment described here are representative of those that an employee will typically encounter during a normal shift.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Information
MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. &nbsp;
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wLaLYtqHsS

Director of Mental Health Services

<h3>Job Description</h3>
Job DescriptionJoin the VitalCore Team in Idaho! We're people fueled by passion, not by profit! VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, has an opening for a Health Services Administrator / Registered Nurse at Dale Haile Detention Center Canyon County in Caldwell, Idaho!!! (This position will be filled by a Registered Nurse). 
VitalCore’s Corporate Office is in Kansas with Regional Offices and facilities throughout the nation. Employment with VitalCore provides employees with above industry wages, an extensive benefits package, and a guaranteed annual incentive payment! VitalCore Health Strategies promotes a positive work environment that is based in respect and appreciation of the hard work and dedication of our staff.
Join our team and experience first-hand how VCHS is leading the pack in the correctional healthcare industry and help us to make a difference in this field!
HEALTH SERVICES ADMINISTRATOR / NURSE MANAGER BENEFITS PACKAGE:
<ul>
<li>Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings Account</li>
<li>Life Insurance</li>
<li>Short Term/Long Term Disability</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Employee Assistance Program and Discount Center</li>
<li>401K &amp; Plan Matching</li>
<li>PTO</li>
<li>Annual Incentive Bonus</li>
<li>Dependent Care Flexible Spending Account</li>
</ul>
HEALTH SERVICES ADMINISTRATOR / NURSE MANAGER POSITION SUMMARY The Health Services Administrator (HSA) is the chief administrative manager of the on-site health services department. The HSA is accountable for the delivery of contract services and ensuring that VitalCore Health Strategies is in compliance with all aspects of the client contract. The HSA is responsible for recruiting and hiring all personnel and accountable for interviewing and selecting contractual staff. In addition to managing the site budget, the HSA constructs and supervises an annual operational plan. The HSA is responsible for developing and maintaining positive, professional, and collaborative relationships with clients (administrator/warden, supervisor, etc.) and ensuring customer satisfaction. HEALTH SERVICES ADMINISTRATOR / NURSE MANAGER MINIMUM REQUIREMENTS 
<ul>
<li>Bachelor’s degree in nursing, healthcare administration, or another related field.</li>
<li>Licensed Registered Nurse.</li>
<li>Minimum of two (2) years of management experience in a healthcare setting necessary.</li>
<li>Clinical experience</li>
<li>Subject to initial and ongoing security clearance.</li>
<li>Correctional healthcare experience preferred.</li>
</ul>
HEALTH SERVICES ADMINISTRATOR / NURSE MANAGER ESSENTIAL FUNCTIONS 
<ul>
<li>Manages the healthcare delivery system and coordinates with other functions within the facility.</li>
<li>Manages the budget and financial performance of the site. Submits timely and accurate reports to supervisor and/or</li>
<li>corporate office.</li>
<li>Develops and/or supervises the facility operational plan.</li>
<li>Directs the activities of the assigned staff.</li>
<li>Actively recruits new staff.</li>
<li>Arranges interview process for potential staff including necessary collateral colleagues (i.e., Director of Nursing) and</li>
<li>departments.</li>
<li>Interfaces with VitalCore Human Resources for the hiring and terminating of all site staff. Manages labor ensuring the</li>
<li>site is staffed according to contractual commitments and supervises staff scheduling.</li>
<li>Coordinates and participates in the interviewing and selection of Independent Contractors.</li>
<li>Ensures orientation of new VitalCore personnel by conducting or coordinating all initial new hire and annual orientation</li>
<li>and training activities.</li>
<li>Ensures site utilization and compliance with all VitalCore and applicable client systems and applications.</li>
<li>Coordinates the Medical Audit Committee and facilitates the monthly meetings.</li>
<li>Ensures compliance with ACA and/or NCCHC standards and VitalCore clinical services and administrative policies and</li>
<li>procedures.</li>
<li>Coordinates with Hospital Administrators and other external providers on the delivery of services at hospitals or</li>
<li>other external health services locations outside the facility. When appropriate, negotiates third party contracts for</li>
<li>the facility.</li>
<li>Adheres to and enforces all safety and security policies and procedures and participates in and ensures compliance with</li>
<li>applicable safety/emergency drills.</li>
<li>Follows and enforces all security regulations, including but not limited to keys, sharps, and controlled medications.</li>
<li>Ensures annual performance evaluations are conducted and completed with all personnel, including peer reviews.</li>
<li>Attend training and meetings as required.</li>
</ul>
VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. 
Keywords: nurse manager, healthcare management, healthcare administrator Registered Nurse, HSA, Health Services Administrator, Nurse, RN, Corrections
 
 Full-Time, Monday-Friday 40 hrs/wk 
PI0168f90c0e63-25405-37837991

Health Services Administrator / Registered Nurse

<h3>Job Description</h3>
Job Description
Position Title:&nbsp;Manager, Biomedical Services- Philadelphia, PA&nbsp;
Salary:&nbsp;
Other Forms of Compensation:
Join Intelas, a Compass One Healthcare company.
 Intelas, a Compass One Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.
 We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.
 Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.&nbsp;
 Explore more at intelashealth.com.
Job Summary
This individual will be directly responsible for the overall operation and management of an assigned Account. Key Responsibilities:
<ul>
<li>Administers on call, maintenance and inspection schedules</li>
<li>Reviews and approves purchase orders</li>
<li>Plans, organizes, and directs effective performance of contracts via management and direction of account personnel</li>
<li>Ensures the validity of the asset management software program, and administers the asset management software and ensure work orders are entered without delay</li>
<li>Reviews financial statements and performs budget preparation with senior management</li>
<li>Performs other duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>Certification/Associate Degree in Electronics/Biomedical Technology, Military training or equivalent experience</li>
<li>At least five years’ experience in the biomedical field</li>
<li>At least four years’ supervisory experience</li>
<li>Strong time management and organizational skills and ability to work independently</li>
<li>Excellent communication and customer services skills</li>
</ul>
Apply to Intelas today!
 Intelas is a member of Compass Group USA
 Click here to Learn More about the Compass Story
Associates at Intelas are offered many fantastic benefits.&nbsp;
•&nbsp;&nbsp; &nbsp;Medical •&nbsp;&nbsp; &nbsp;Dental •&nbsp;&nbsp; &nbsp;Vision •&nbsp;&nbsp; &nbsp;Life Insurance/ AD •&nbsp;&nbsp; &nbsp;Disability Insurance •&nbsp;&nbsp; &nbsp;Retirement Plan •&nbsp;&nbsp; &nbsp;Flexible Time Off •&nbsp;&nbsp; &nbsp;Holiday Time Off (varies by site/state) •&nbsp;&nbsp; &nbsp;Associate Shopping Program •&nbsp;&nbsp; &nbsp;Health and Wellness Programs •&nbsp;&nbsp; &nbsp;Discount Marketplace •&nbsp;&nbsp; &nbsp;Identity Theft Protection •&nbsp;&nbsp; &nbsp;Pet Insurance •&nbsp;&nbsp; &nbsp;Commuter Benefits •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Flexible Spending Accounts (FSAs) •&nbsp;&nbsp; &nbsp;Paid Parental Leave •&nbsp;&nbsp; &nbsp;Personal Leave
 Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.&nbsp;
 Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
 Intelas maintains a drug-free workplace.
Req ID: 1438515 Intelas &nbsp; Teresa E Whiteside &nbsp; [[req_classification]]

Manager, Biomedical Services

<h3>Job Description</h3>
Job DescriptionDescription:
Connecticut Institute For Communities, Inc. (CIFC) seeks a full-time Early Childhood Programs Health &amp; Nutrition Services Professional / RN (1.0 FTE) to work in our Norwalk facilities.
 
Summary Duties: This position serves as Health &amp; Nutrition Services Professional of CIFC’s Norwalk Early Childhood programs.
(A) The Health Services Professional is responsible for ensuring the delivery of health services to children and families in the Early Childhood programs, which includes the delivery of required 45-day and 90-day screenings. The Health Services Professional also tracks the continuing medical care of each child in the program and educates parents as to the on-going health needs of their children. The Health Services Professional works closely with the Teaching staff, Family Advocates, and the entire Management Team to coordinate the delivery of all health services provided to children in our programs. The Health Services Professional also works with all staff to ensure the health and safety of the physical environments in which services are delivered or administered. This position has primary responsibility for fulfillment of all Head Start/EHS health related Performance Standards, including: Child Health and Safety; and Child Health and Development Services; and the following Federal Monitoring core question(s): Prevention &amp; Early Intervention.
 
(B) The Nutrition Services Professional is responsible for overseeing the implementation of all nutrition services, including interface with food service staff &amp; vendors, the delivery of children’s meals, and supervision of provision of adult meals at program events. The Nutrition Services Professional also works with the team of Family Advocates through the Social Services Professional to ensure that families are familiar with the nutritional needs of their children, and then supports and assists families as they identify and meet their nutritional goals. The Nutrition Services Professional also works with Teachers and Assistant Teachers, through the Education Services Professional to integrate nutrition-related lessons into the classroom curriculum. The Nutrition Services Professional is responsible for providing educational resources for families on nutrition and dietary-related subjects. The position has primary responsibility for fulfillment of all nutrition related HS/EHS Performance Standards. The position interfaces with the Head Start Dietician Consultant, if applicable, and the Child Adult Community Food Program (CACFP) Manager.
 
(C) RN – This position serves as the equivalent of the “School Nurse” for the CIFC Early Childhood programs.
Requirements:
Requirements: State of CT DPH RN License, plus at least 2 yrs early childhood experience or equivalent required.
· Pass physical examination, background check, and fingerprinting screen
· Able to lift a child weighing 40 pounds, 20 times a day if needed
· Valid driver’s license required
· Basic computer literacy in email, word processing and internet navigation
· Maintain certification in CPR and First Aid

Health & Nutrition Services Professional / RN - Norwalk

<h3>Job Description</h3>
Job DescriptionThe Regulatory Services Manager is an integral part of the Physicians East leadership team and is responsible for the day-to-day operations of the Regulatory Services Department including staff supervision and quality of work performed. Direct responsibility for overseeing the processes related to accurate coding and timely billing. Responsible for directing and coordinating provider documentation education, coder education and training to include risk adjustment code selection, productivity, work assignments, quality reviews and report management for the Auditing education program. Serves as the subject matter expert for regulatory compliance related to regulatory agencies.
Responsibilities:
<ul>
<li>Manages professional and facility coding services on a daily basis to ensure proper coding. </li>
<li>Implements, orders, and oversees distribution of coding and documentation information to appropriate personnel as needed or as required. </li>
<li>Initiates request for new CPT/HCPCS code and code pricing for new and/or revised procedures per the official CPT code set and annually updates applicable ICD-10-CM diagnosis codes in the practice PM system. </li>
<li>Implements revisions needed to encounter forms due to additions or deletions of procedures or diagnosis codes, and changes in coding description of services etc. </li>
<li>Reviews printed encounter forms for accuracy of coding changes. </li>
<li>Remains current on all coding changes and proposed changes in legislative regulations and payor requirements that affect the reimbursement area. </li>
<li>Manages regulatory services supervisor efforts to hire and train staff, evaluate staff performances and take personnel actions as designated to include changes in job functions and disciplinary action. </li>
<li>Monitors the assigning of work and workflow. </li>
<li>Establishes priority for supervisor as needed for onsite and remote coders. </li>
<li>Responsible for identifying and monitoring diagnoses, procedural codes, claim edits and all other pertinent information in the practice management system. </li>
<li>Maintains established coding department policies, procedures, objectives, quality assurance, safety, and environmental controls. </li>
<li>Reviews patients medical record to ensure coding levels and charting meets standards and regulations. </li>
<li>Completes analysis, charts, and spreadsheets to present to physicians. </li>
<li>Educates physicians and employees on compliance audit findings. </li>
<li>Provides coding and documentation support and education to new providers upon hire and 90 days post-employment. </li>
<li>Provides coding and documentation support and education to all providers by specialty after routine audits or when problems are identified. </li>
<li>Responsible for being up-to-date and knowledgeable of coding and diagnostic procedures, as well as remaining current about federal and state legislative changes that affect outcomes. </li>
<li>Reports all identified compliance audit issues to the compliance committee. </li>
<li>Keeps billing and operational all financial impacted departments up to date with third party payer coding rules and regulation questions. </li>
<li>Capable of performing retro audits on patients account to ensure documentation supported the level of Evaluation and Management charged and procedures charged. </li>
<li>Enhance professional growth and development by attending educational programs, conferences, and workshops. </li>
<li>Functions as the liaison for external audit requests to include, but not limited to, OIG, CMS, RAC, CERT, HEDIS, and Risk. </li>
<li>Effectively manages the timely response to external audit requests. </li>
<li>Implements changes resulting from internal and external audits, which impact medical record documentation or medical coding. </li>
<li>Coordinates the implementation of coding related changes with other departments to ensure smooth transitions of both operational and information systems. </li>
</ul>
 Candidate requirements:
<ul>
<li>Requires Bachelors Degree in Health Information Services, Business Administration, or closely related field of study. </li>
<li>Five years or greater experience in healthcare including two to three years of management experience, experience implementing and maintaining coding, audit, and reimbursement programs. </li>
<li>Strong analytical and organization skills required. </li>
<li>Certification as RHIA, RHIT or CCS-P required.</li>
<li>Ability to develop and provide high quality in-service and seminar of coding and coding related topics. </li>
<li>In-depth understanding of all state/federal regulations. </li>
<li>Must be North Carolina resident. </li>
</ul>

Regulatory Services Manager

<h3>Job Description</h3>
\n\n
POSITION SUMMARY/RESPONSIBILITIES
\n\n
Manages the quality and production of the access and registration functions of the Admissions and Registration departments. Plans and implements methods to improve work procedures, processes and staff needs. Assists in the preparation and administration of departmental budget. Implements projects and activities to obtain goals established in short-term and long-term plans of the respective department. Coordinates and communicates Health System changes.
\n\n
EDUCATION/EXPERIENCE
\n\n
Bachelor’s degree in Business Administration, Health Care Administration or equivalent experience is required. Working knowledge of insurance, third party payor options, hospital admissions, billing processes for the inpatient and outpatient services are required. Supervisory experience is preferred.
\n\n

Patient Access Services Manager

<h3>Job Description</h3>
Job Description
Job Summary
The Behavioral Health (BH) Patient Services Coordinator plays a vital role in supporting outpatient behavioral health care for established and incoming patients who need psychiatric or counseling services. This individual ensures a welcoming, organized, and compassion environment and links patients to his/her BH provider, assists with administrative and clerical duties, and supports patient behavioral health needs. The coordinator helps connect patients to services and resources while always maintaining confidentiality and professionalism. This is a position of trust and one of frontline support within our care team.
Communication
Good oral and written communication skills are required for this position. Information must be exchanged professionally and appropriately as well as documented in the patient care record. The person in this position must be able to communicate with the patients, staff, and others and to contribute to a positive BH healthcare environment. The ability to communicate in Spanish, Creole, or both is a plus but not required.
Key Responsibilities
<ul>
<li>Act as the first point of contact for patients, providing a warm and welcoming environment in person and over the phone and providing quality customer service.</li>
<li>Perform daily clerical functions including answering multi-line phones, scheduling appointments, and handling any inquiries for WFHC’s Behavioral Health services.</li>
<li>Assist in keeping the office running efficiently by performing clerical duties, such as answering telephones, photocopying, faxing, documenting in patient care records, and communicating needs to the BH Program Manager and BH clinical care providers as needed. </li>
<li>Ensure all patient information is captured into the current system being used for Electronic Medical Record during the check-in process.</li>
<li>Obtains patient demographic and insurance information, verifies insurance eligibility in advance, and enters accurate information in the electronic health record.</li>
<li>Collect and process payment due for visit and complete daily reconciliation process.</li>
<li>Scan and upload necessary documents such as insurance cards, identification, referrals, and consent forms needed for care.</li>
<li>Work with insurance plans and clinicians to obtain preauthorization of medications and/or services in accordance with payer guidelines.</li>
<li>Assist BH psychiatric treatment services when scheduled including measuring and recording patient vitals (blood pressure, pulse, temperature, weight, etc.) per clinic protocols and ensure all vitals are entered accurately into the EMR and communicated to the care team in a timely manner.</li>
<li>During treatment days, observe patients for any signs of distress or immediate behavioral health concerns and report findings to the BH psychiatric provider promptly.</li>
<li>Protects patients' rights by maintaining confidentiality of personal and financial information.</li>
<li>Maintains professional behavior and attitude towards patients, visitors, and coworkers.</li>
<li>Ensure reception, waiting, and common areas are clean, organized, and stocked with necessary supplies.</li>
<li>Perform other duties and responsibilities as assigned.</li>
<li>Provide coverage for the other WFHC Behavioral Health location in Fort Pierce if assigned (mileage reimbursement provided). </li>
</ul>
 Education &amp; Training 
<ul>
<li>High school diploma or GED required. </li>
</ul>
Experience
<ul>
<li>1 year experience medical front office or behavioral health setting (Preferred) </li>
</ul>
Benefits
<ul>
<li>Access to employee/family healthcare coverage, including medical, dental, and vision.</li>
<li>Paid time off including sick leave, personal leave, vacation leave, bereavement leave, and holidays.</li>
<li>EAP program.</li>
<li>A supportive and collaborative work environment focused on client well-being and staff support.</li>
<li>Inclusion into a knowledgeable and highly respected healthcare team. </li>
<li>IT technical support is available to WFHC employees within the work week. </li>
<li>Beautiful offices with state-of-the-art technology and dedicated Behavioral Health providers. </li>
</ul>
Requirements
<ul>
<li>Level 2 background clearance required.</li>
<li>Proof of immunizations for MMR, HEP B vaccination, and either a history of chicken pox (varicella), or documentation of the varicella vaccine, and a PPD Test at time of hire.</li>
</ul>

WFHC reserves the right to change or modify the job description, including but not limited to Major Responsibilities, Education, Certification, and Physical Requirements. 
WFHC is an EOE.

Behavioral Health Patient Services Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.
 
MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.
 
MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.
 
MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.
 
MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.
 
Personal Service Coordinator / HQS Inspector
 
35 hours per week / $24.00 per hour
 
(The actual compensation will be determined based on experience and other factors permitted by law.)
 
Summary: Under the general supervision of the Program Manager provide high quality Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the City of Long Beach and matched to the Street to Home program. Provide a client-centered approach and provide excellent customer service that is sensitive to the challenges that people experiencing homelessness with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing. Employ a “whatever it takes” approach to assist clients in their transition from homelessness to permanent supportive housing by following the “housing first” model. Responsible for conducting inspections of housing units to ensure compliance with HUD’s Housing Quality Standards and local housing codes. This role supports the housing program by evaluating units for initial occupancy, annual recertifications, and complaint investigations to maintain safe, decent, and sanitary living conditions for program participants.
 
Essential Duties and Responsibilities include the following. This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association’s operations. MHALA is an equal opportunity employer and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).
<ul>
<li>Assist individuals at every stage of the housing stabilization process including flexible services to meet the individual needs of clients in Street to Home.</li>
<li>Conduct intake and enrollment activities with eligible clients, assist clients with other program eligibility documentation, complete project intake forms, authorization and enroll into ICMS.</li>
<li>Assist with temporary housing referrals and assistance until permanent housing can be secured</li>
<li>Ensure all documentation is prepared and entered into appropriate systems on a monthly basis</li>
<li>Assist at all levels of move-in to permanent housing, assist clients to become document ready, assist with all applications and paperwork, coordinate client move-in and orient new tenants to their unit/building.</li>
<li>Assist clients with access to services and address their immediate needs, conduct Recovery Plan, develop and implement individualized case management services plan in collaboration with and authorized by the client based on the client’s comprehensive assessments and reassessments. The service plan shall address the clients’ needs, goals, steps to reach goals, timeframes for completing goals, and disposition of each goal as it is met or changed</li>
<li>Ensure clients have access to health, mental health, and substance use disorder services. Assists clients with establishing medical support and continuity with their medical provider.</li>
<li>Assist clients with obtaining income and/or establishing benefits, with locating and securing employment and volunteer and/or educational activities, assist with basic needs, life skills, community participation, improving and/or maintaining daily independent living skills, social/leisure, personal hygiene skills, budgeting and money management, legal issues and making appropriate referrals to overcome barriers to accessing and obtaining permanent housing, and provide transportation as needed</li>
<li>Provide housing location services, educate clients on tenant rights and responsibilities. Educate client on the appropriate use of crisis intervention services versus 911 emergency calls, etc.</li>
<li>Provide eviction prevention counseling; work with property management to help clients resolve issues that threaten their housing stability including tenant rights and responsibilities, conduct housing retention plan for encouraging maintenance of housing.</li>
<li>Complete all paperwork in compliance with applicable laws, professional licensure requirements, in accordance with MHALA, and Long Beach HMIS (Clarity) documentation system with a 6 day turnaround requirement</li>
<li>Read, perform research, attend classes, workshops or seminars and participate in other professional development activities in order to maintain and enhance personal and professional skills</li>
<li>Conduct regular reassessments and readiness evaluations to determine client eligibility and preparedness for program graduation.</li>
<li>Support clients in building community support networks, peer connections, and community resources (i.e. senior housing waitlists, mental health linkages, etc.)</li>
<li>Collaborate with clients and team members to develop individualized care plans, identifying clear milestones for program completion, increased independence, and sustainable housing stability.</li>
<li>Perform HQS inspections of rental units for initial lease-ups, annual re-inspections, and special/complaint inspections.</li>
<li>Document inspection results and maintain accurate records in the housing program system.</li>
<li>Communicate inspection findings to landlords, tenants, and program staff.</li>
<li>Provide guidance to property owners and tenants on HQS compliance.</li>
<li>Follow up on failed inspections and verify completion of required repairs.</li>
</ul>
Position Requirements:
<ul>
<li>High school diploma or GED.</li>
<li>Bachelor’s degree in a Social Work, Psychology, Public Health, or related field preferred</li>
<li>Experience with Homeless Management Information Systems (HMIS) and Electronic Health Service Records Systems (EHR) preferred</li>
<li>Experience in permanent supportive housing (PSH) or managing graduation/discharge plans for clients moving to independent living preferred. </li>
<li>Background working as a liaison with community providers, landlords, or public systems (e.g., courts, probation, hospitals).</li>
<li>One year of experience providing psychosocial rehab related services to a disabled population required.</li>
<li>Proficient in computer applications such as Microsoft Word, Excel and Outlook.</li>
<li>Be able to learn and utilize Homeless Management Information Systems (HMIS) and Electronic Health Records Systems (EHR).</li>
<li>Have experience working with clients with mental illness, chronic health issues, and substance use disorders.</li>
<li>Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.</li>
<li>Ability to maintain a caseload ratio of one (1) full-time equivalent intensive case manager up to 20 clients with a VI-SPDAT of 8+.</li>
<li>Flexible work schedule to include some early mornings, nights, weekends and holidays.</li>
<li>TB clearance and yearly re-test are conditions of employment.</li>
<li>Comfortable conducting street-based outreach, home visits, and community-based services.</li>
<li>Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment</li>
<li>TB clearance and re-testing every year are conditions of continued employment</li>
<li>COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment</li>
<li>Employment verification directly from three (3) past employers within the most recent 7-year period</li>
</ul>
Requirements:

Case Manager for HUD Homeless Housing and Mental Health Services

<h3>Job Description</h3>
Job DescriptionDescription:
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.
 
MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.
 
MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.
 
MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.
 
MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.
 
Program Manager
 
$71,000 - $72,000 annualized
 
(The actual compensation will be determined based on experience and other factors permitted by law.)
 
Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).
 
Summary: Under the general supervision of the director of programs oversee the daily operation of the Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the Department of Health Services’ (DHS) Housing for Health (HFH) program based on psychosocial rehabilitation model of treatment and services.
<ul>
<li>Responsible for the overall day-to-day activities, staff supervision, team support, management and coordination of the Work Order, and liaison with DHS Provision of case management and/or mental health services in permanent supportive housing, including maintenance of a crisis response system</li>
<li>Recruit, hire, supervise, train, directs, evaluate, rewards, disciplines and terminates assigned staff in accordance with organizational policy and applicable laws and regulations. Provides direct supervision and encourages professional growth for staff and interns.</li>
<li>Provide timely information and feedback to direct of programs with regard to emergent staff, team or member issues and work with executive management to provide intervention to redirect staff and/or programs when objectives are not being met</li>
<li>Assist in overseeing and managing team budget and expenditures, making adequate and timely adjustments as needed. </li>
<li>Assist and support program documentation standards of staff in accordance with MHALA, LACDMH County Contracted Provider, and funding source standards and requirements, and documents in Electronic Health record (EHR),, including 24 hour turnaround documentation</li>
<li>Oversee and manage as custodian of petty cash</li>
<li>Assume leadership or delegate leadership of the day-to-day operations of the team as needed. Conduct team meetings to discuss the status of each person, allocate the work of the staff; conduct case consultations using interdisciplinary inter/intra-agency conferences and consultation to coordinate individual care</li>
<li>Provide timely information and feedback to director of programs with regard to emergent staff, team or participant issues</li>
<li>Developing and implementing quality control plans</li>
<li>Work closely with property management agency and other supportive services agencies, including case management and mental health providers to ensure clients’ needs are being met</li>
<li>Building collaborative partnerships</li>
<li>Responsible for developing policies and procedures and creating forms that facilitate the effective operation of intensive case management in permanent housing and delivery of high quality ICMS services</li>
<li>Act as the point of contact throughout the day to address participant crises and emergent needs. Shall have full authority to act for contractor on all matters relating to the daily operation of the Work Order</li>
<li>Duties may include being reached on a twenty-four (24) hour per day basis, 365 days per year, by DHS if needed. Participate in meetings with the Department of Mental Health (DMH) and community partners such as local community homeless outreach teams and the Coordinated Entry System (CES) teams.</li>
<li>Read, perform researches, attend classes, workshops or seminars and participate in other professional development activities in order to maintain and enhance personal and professional skills</li>
</ul>
Education and Experience Matrix (one of the following combinations is required):
<ul>
<li>High School Diploma or GED + 2-years’ experience working with homeless individuals providing direct mental health or intensive case management services.</li>
<li>Social work/Mental Health Related Bachelor’s Degree + 1-year experience working with homeless individuals providing direct mental health or intensive case management services.</li>
<li>Masters in Social Work or other similar field preferred + 1-year experience working with homeless individuals providing direct mental health or intensive case management services.</li>
</ul>
Other Position Requirements:
<ul>
<li>Must function well in a team-oriented approach to client services.</li>
<li>Proficient in computer applications such as Microsoft Word, Excel and Outlook</li>
<li>Be able to learn and utilize Homeless Management Information Systems (HMIS) and Electronic Health Records Systems.</li>
<li>Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.</li>
<li>Ability to work collaboratively and effectively with public and private housing providers, mental health consumers and their family members or client advocates, vendors and other staff</li>
<li>Ability to track and interpret complex data sets for the program services and budget</li>
<li>Knowledge of community resources</li>
<li>Flexible work schedule to include some nights, weekends and holidays</li>
<li>Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment</li>
<li>TB clearance and re-testing every year are conditions of continued employment</li>
<li>COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment</li>
<li>Employment verification directly from three (3) past employers within the most recent 7-year period</li>
</ul>
Requirements:

Program Manager for DHS Housing and Homeless Mental Health Services

<h3>Job Description</h3>
Job DescriptionDescription:
Job Overview:
Founded in 2005, ASun Star provides services to individuals (adolescents, adults) and families within the our facility and the families’ home, school, and/or community. We utilize a strength-based approach and are dedicated to helping our families succeed within their respective community. We strive to help each individual to be “their biggest star” by striving towards their fullest potential and accomplishing goals that they have identified. We specialize in working with individuals within the Behavioral Health realm including those diagnosed with Mental Health and Substance Use Disorder.
 
 
The Behavioral Health Administrative Manager of Outpatient Mental Health and Substance Use Services plans and coordinates the day-to-day fiscal, administrative, and operational activities of the behavioral health department. Duties include: coordinating and organizing services and schedules, budget management and control, program implementation and administration, internal and external operational/administrative liaison, program marketing, and reporting. The Behavioral Health Department oversees administrative services for our In-Home/ In-Community program, Outpatient/ Intensive Outpatient Services, and our Program’s Dept Facility-Based Services.
 
Duties &amp; Responsibilities:
<ul>
<li>Knowledge and experience working with the Department of Health, the Substance Abuse and Mental Health Service Administration (SAMHSA). </li>
<li>Experience administratively and operationally within an outpatient mental health and/or Substance use facility.</li>
<li>Ensures the implementation and compliance of all department policies and procedures.</li>
<li>Oversees department staff and direct support staff.</li>
<li>Provides administrative support within the development while heading the implementation, and marketing of program.</li>
<li>Serves as a principal liaison between students, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative issues; facilitates seminars, meetings, special projects, and problem resolution.</li>
<li>Coordinates activities of support staff, and/or consultants, engaged in implementation and administration of program objectives.</li>
<li>Monitors and administers program revenues and expenses; may develop or participate in the development of funding proposals for the program.</li>
<li>Writes, edits, and coordinates development of program’s catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.</li>
<li>Collects and analyzes data; prepares scheduled and special reports; maintains program records and statistical information.</li>
<li>Performs or delegates clerical and administrative support tasks, including creation, typing, and editing of program correspondence, purchasing documents, reports, program handbooks, and other publications.</li>
<li>Assists with grant and/or proposal writing as appropriate to the objectives and funding nature of the program; may participate in other fundraising activities.</li>
<li>May perform specialized activities of a programmatic nature in direct support of the accomplishment of program objectives and protocol.</li>
<li>May supervise and train dept staff, volunteers, and/or interns, as appropriate.</li>
<li>Oversees service authorizations, utilization, and staff assignments.</li>
<li>Assigns assessments, intakes, new cases, and reassignments</li>
<li>Updates and analyzes the department and program service statistics and utilization </li>
<li>Create dept policy, procedure and work flows.</li>
<li>Oversees Social Media and Newsletter creation and distribution.</li>
<li>Attend provider fairs and other marketing opportunities to promote agency services.</li>
<li>Attends meetings, supervisions, and conferences as needed.</li>
</ul>
Requirements:
<ul>
<li>MA/MBA preferred; BS/BA in Human Services, Social Work Psychology, Non-Profit, or relevant field is preferred.</li>
<li>Experience working administratively within a mental health and/or substance use facility required.</li>
<li>Proven management experience within an office setting.</li>
<li>Knowledge of NJSAMS a plus</li>
<li>Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external to the company.</li>
<li>Excellent organizational and leadership skills.</li>
<li>Familiarity with office management procedures and basic accounting principles.</li>
<li>Excellent attention to detail, with the ability to maintain a high level of accuracy.</li>
<li>Experience of electronic diary management.</li>
<li>Ability to organize and plan own work.</li>
<li>A flexible, pro-active approach to work including the ability to prioritize and re-prioritize.</li>
<li>Ability to deal with sensitive information with discretion and to maintain confidentiality.</li>
<li>Excellent IT skills, including a working knowledge of presentation software packages, preferably Google, Microsoft Office Word, Excel and PowerPoint.</li>
</ul>
Knowledge, Skills and Abilities Required
<ul>
<li>Able to exhibit a high level of confidentiality.</li>
<li>Ability to make administrative/procedural decisions and judgments</li>
<li>Ability to coordinate and organize meetings and/or special events.</li>
<li>Clerical, word processing, and/or office skills.</li>
<li>Skill in the use of personal computers and related software applications.</li>
<li>Skill in organizing resources and establishing priorities.</li>
<li>Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.</li>
<li>Ability to lead and train staff and/or students.</li>
<li>Ability to interact with students, faculty and/or staff in a team environment.</li>
<li>Knowledge of finance, accounting, budgeting, and cost control procedures.</li>
<li>Knowledge of communication principles, media, and marketing techniques.</li>
<li>Ability to gather and analyze statistical data and generate reports.</li>
<li>Advanced writing and editorial skills.</li>
</ul>
Distinguishing Characteristics
<ul>
<li>Independent coordination of all day-to-day aspects of a specified program activity;</li>
<li>Program planning, implementation, and monitoring;</li>
<li>Implementation of effective operational/administrative policies and procedures specific to the achievement of the objectives of the program;</li>
<li>Writing, editing, and publication of marketing, promotional, and/or educational materials and integrated reports specific to the company;</li>
<li>Day-to-day team interaction with, liaison between, and coordination of a wide range of internal and external constituencies involved in program activities;</li>
<li>Planning, preparation, and management of program budgets and expenditures.</li>
</ul>

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