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city

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<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary: The Technical Writer I is responsible for creating and maintaining high-quality documentation for Geographic Solutions’ software systems. This includes end-user guides, administrator manuals, release notes, and help files. Working closely with internal teams, including developers, business analysts, project managers, and other SMEs, the Technical Writer I ensures documentation is accurate, user-friendly, and aligned with internal standards. The Technical Writer I creates and maintains smaller-scale, less complex documentation. This entry-level role is designed for individuals developing their technical writing skills while working under the guidance of an experienced mentor or senior writer. This role also involves regularly reviewing and updating existing content to reflect product enhancements and evolving user needs, as well as assisting with functional boilerplate content and proposals when needed. 
 
Key Responsibilities:
 
Documentation Development
<ul>
<li>Create and maintain user-facing documentation, including user guides, quick reference guides, and admin manuals</li>
<li>Capture and update visuals, including screenshots, diagrams, tables, and flowcharts</li>
<li>Ensure consistency with branding, style, and formatting standards across all documents</li>
<li>Ability to interpret technical information and document it clearly and concisely</li>
</ul>
 
Editing &amp; Quality Assurance
<ul>
<li>Proofread and edit documents for grammar, spelling, punctuation, and layout consistency</li>
<li>Test documentation against the software to validate accuracy and completeness</li>
<li>Identify and report usability issues discovered through the documentation process and suggest software changes when identifying usability enhancements</li>
</ul>
 
Collaboration &amp; Review
<ul>
<li>Coordinate document reviews with team members and subject matter experts</li>
<li>Conduct peer reviews and provide constructive feedback</li>
<li>Communicate effectively with developers, BAs, and PMs to clarify functionality</li>
</ul>
 
Content Management &amp; Process Improvement
<ul>
<li>Maintain version history and documentation archives</li>
<li>Contribute to the development and refinement of documentation standards, tools, and processes</li>
<li>Support the proposal team by updating and maintaining boilerplate content</li>
</ul>
Requirements:
Work Experience / Knowledge:
<ul>
<li>Proficiency in Microsoft Word (2019/O365), including styles, templates, cross-referencing, index tags, and complex graphics (e.g., drawing canvases, layout options, etc.)</li>
<li>Familiarity with TechSmith SnagIt, Adobe Acrobat, MS Visio, Excel, and SharePoint</li>
<li>Understanding of accessibility guidelines and user-centered design principles for documentation</li>
<li>1–4 years of experience in technical writing or equivalent combination of education and experience</li>
<li>Experience working with online help systems such as MadCap Flare</li>
</ul>
 
Qualifications / Certifications:
<ul>
<li>Associate’s or Bachelor’s degree in Technical Writing, English, Communications, Education, Computer Science, or a related field</li>
<li>Relevant certifications (e.g., CPTC, UX writing, accessibility) are a plus</li>
</ul>
 
Special Requirements:
This role may require occasional evening and weekend hours to meet critical deadlines.
 
Equal Opportunity Employer. M/F/D/V

Technical Writer I

<h3>Job Description</h3>
Job DescriptionDescription:
Some of our Perks and Benefits
<ul>
<li>100% Paid Healthcare</li>
<li>31 Days PTO</li>
<li>10% 401k in every paycheck</li>
<li>100% Fully Vested!!!</li>
</ul>
 
Do you get excited about learning new technologies, problem solving, and influencing outcomes?
 
We know that cybersecurity and its technologies evolve at a rapid pace. The defense community needs an engineering partner who can not only keep up, but bring the technical expertise and passion necessary to solve the new hardest problems — and do it well. GIGATEC's highly engaged, agile team does just that, with innovative solutions for every mission-critical challenge.
 
If your answer is an enthusiastic "yes" then please keep reading!
 
Our team is passionate about defending national security and mastering new tech, so we give our engineers exactly what they need to do both: unlimited upskilling, tuition reimbursement, student loan repayment, and 100% paid healthcare, plus flexible benefits.
 
We are seeking Technical Writers who wish to accelerate their skills and focus on tackling the most difficult challenges of the US Government, in one of the most exciting areas of the mission available. GIGATEC offers the best salaries and benefits packages available, where you are at the center of our motivation.
 
NOTE – Our positions require a Top Secret clearance, as well as Counterintelligence and Lifestyle polygraphs. Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
Requirements:
 
What You’ll Be Doing (We don’t love the bullet points, but we love the work!)
 
Your role will include being tapped into for creating, maintaining, and reviewing technical documentation across multiple media formats as need for documenting application software user guides, user workflow documentation.
 
You will get to learn about cutting edge systems which might include (but are likely not limited to) processing intensive analytics (remember, this is HPC), novel algorithm development, manipulation of extremely large data sets (again, HPC!), real-time systems, business management information systems, and systems which incorporate data repositories, data transport services, and application and systems development and monitoring. All being critical to the success of the customer and the overall mission at large.
 
Required Skills
– Disciplined in implementing complex documentation practices
– Experience with the technical terminology in order to provide related documentation
– Produces various technical documentation for a wide audience
– Excellent written and verbal communication skills with strong attention to detail
– Experience using the Atlassian Tool Suite (JIRA, Confluence)
– Experience using the MS Office Tool Suite (Word, PowerPoint, Excel, and Visio)
 
Qualifications
– (6) years’ experience as a Technical Writer
– Bachelor’s degree in a technical discipline (substitution allowed)

Technical Writer

<h3>Job Description</h3>
Job DescriptionDescription:
ABOUT US
4LEAF, Inc. (4LEAF) is a multi-discipline Firm providing services throughout the United States. For more than 20 years, 4LEAF has assisted clients in successfully navigating contract services leading to fiscally responsible solutions. As one of the industry’s notable providers of planning, building and safety, construction management, and fire consulting services, 4LEAF has an enviable track record of completing complex projects and staffing assignments with both public and private clients. The dedication of our staff combined with our company culture have consistently allowed us to meet and exceed the needs of our clients. 
 
DESCRIPTION
4LEAF is seeking a full-time Proposal Writer for our Pleasanton office with excellent verbal and written communication skills, extremely detail-oriented, and highly organized. This role is responsible for preparing high-quality proposals and bid responses for construction projects, ensuring they are aligned with client requirements and company capabilities. 
This person is highly organized, self-directed, self-starting, and proactive. This role will need proven project management skills and the ability to multi-task, prioritize tasks, solve problems, and work effectively with others to deliver high quality results within prescribed deadlines.
 
RESPONSIBILITIES
<ul>
<li>Efficiently review the proposal development process from RFP receipt to proposal delivery, against deadlines, and with minimal supervision.</li>
<li>Review and interpret requests for proposals (RFPs) to identify required content elements, win themes, and strategic messages.</li>
<li>Collaborate with project managers, directors, and other team members to gather accurate and relevant content. </li>
<li>Draft proposals, manage reviews by stakeholders and subject matter experts, and obtain final proposal approvals.</li>
<li>Perform content assembly, editing, formatting, reviews, and production.</li>
<li>Ensure that all RFP technical requirements are met, proposals are tailored to prospective clients’ needs, content is relevant and accurate, and all text and graphical elements adhere to templates, brand guidelines, and visual presentation and communication standards.</li>
</ul>
Requirements:
QUALIFICATIONS / EXPERIENCE
<ul>
<li>Bachelor’s degree, preferably in English, Marketing, Journalism or Communications.</li>
<li>1-3 years of proposal writing experience, preferably for B2B or B2G professional services. Alternatively, 3-5 years in a technical writer, advertising copy editor, or similar role will be considered as a substitute.</li>
<li>Proven project management skills and the ability to multi-task, prioritize tasks, problem-solve, and work effectively with others to deliver high quality results within prescribed deadlines.</li>
<li>Experience in construction, architecture, engineering, or related industries preferred. </li>
<li>Excellent verbal and written communication skills, including strong editing and content organization abilities.</li>
<li>Business and technical writing experience combined with creative and persuasive writing skills.</li>
<li>Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Publisher, and Outlook)</li>
<li>Experience with Microsoft Word templates, themes, styles, and advanced formatting functions.</li>
<li>Knowledge of visual design principles.</li>
</ul>
WORKING CONDITIONS
<ul>
<li>General office environment.</li>
<li>Regularly requires working in a seated position at workstation for extended periods.</li>
</ul>
4LEAF anticipates paying between $68,640 - $78,100 a year for this position, commensurate with experience and relevant skill set.
 
JOB TYPE: 
<ul>
<li>Full-time</li>
<li>Monday to Friday, 8am to 5pm </li>
<li>On-site, in Pleasanton, CA</li>
</ul>
 
BENEFITS:
<ul>
<li>401(k)</li>
<li>401(k) match </li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
4LEAF, Inc. is an equal opportunity employer.
 
For more firm information, please visit <a href="http://www.4leafinc.com" target="_blank">www.4leafinc.com</a>.

Proposal Writer

<h3>Job Description</h3>
Job DescriptionDescription:
 The Service Writer plays a vital role in our marine service department, serving as the primary point of contact for customers seeking boat repairs, maintenance, or service. This role is responsible for efficiently managing service requests, communicating with customers, and coordinating service appointments to ensure a seamless service experience. 
Responsibilities:
<ul>
<li>Customer Interaction: Greet and assist customers in a friendly and professional manner, both in-person and via phone or email.</li>
<li>Service Requests: Receive and document customer requests for boat service, repairs, or maintenance.</li>
<li>Service Consultation: Consult with customers to understand their service needs, concerns, and boat issues.</li>
<li>Service Scheduling: Schedule service appointments based on customer preferences, service availability, and technician schedules.</li>
<li>Work Orders: Generate and manage work orders, detailing the scope of service and customer expectations.</li>
<li>Cost Estimates: Provide accurate cost estimates for service or repair work, including parts and labor.</li>
<li>Parts Procurement: Coordinate the procurement of necessary parts, components, and materials for service jobs.</li>
<li>Technician Assignment: Assign service jobs to appropriate technicians based on their skills and expertise.</li>
<li>Service Coordination: Coordinate service appointments, ensuring that all necessary resources are available.</li>
<li>Communication: Keep customers informed about the status of their service jobs, including any delays or additional work required.</li>
<li>Documentation: Maintain detailed records of service requests, work orders, service histories, and customer interactions.</li>
<li>Invoicing: Generate and review invoices for completed service work, ensuring accuracy and completeness.</li>
<li>Quality Assurance: Conduct quality checks on completed service jobs to ensure they meet company standards and customer satisfaction.</li>
<li>Customer Feedback: Collect and document customer feedback and reviews to improve service quality.</li>
<li>Safety: Promote and enforce safety protocols within the service department.</li>
<li>Inventory Management: Monitor and manage inventory of service parts and materials.</li>
<li>Compliance: Ensure compliance with environmental regulations related to service and waste disposal.</li>
<li>Service Reporting: Prepare regular service reports for management, summarizing key performance metrics.</li>
<li>Service Promotions: Inform customers of service promotions, maintenance packages, or service plans.</li>
<li>Training: Stay informed about boat service trends and updates through ongoing training and professional development.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; additional education or training in marine service or a related field is beneficial.</li>
<li>Previous experience in boat service coordination, customer service, or a similar role is preferred.</li>
<li>Strong customer service and interpersonal skills.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to understand and communicate technical information related to boat service and repairs.</li>
<li>Proficiency in using computer systems and software for scheduling, work orders, and customer interactions.</li>
<li>Organizational skills and attention to detail.</li>
<li>Ethical and values-driven approach to customer interactions.</li>
<li>Familiarity with boat systems, maintenance, and common service issues is advantageous.</li>
<li>Flexibility to work in a dynamic and customer-centric service environment.</li>
<li>Availability to work weekends or extended hours based on business demands.</li>
</ul>
Benefits:
<ul>
<li>Health, dental, vision, and life insurance</li>
<li>Employee discount</li>
<li>Paid time off</li>
<li>401k plan</li>
</ul>
Position Type:
This is a full-time position with regular business hours, but flexibility may be required based on service demand and customer needs.
Affirmative Action (AAP/EEO statement):
NVG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
NVG uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. 
NVG is a drug-free workplace.
Disclaimer:
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned; 
This job description is subject to change at any time. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Service Writer

<h3>Job Description</h3>
Job DescriptionDescription:
The Service Writer plays a vital role in our marine service department, serving as the primary point of contact for customers seeking boat repairs, maintenance, or service. This role is responsible for efficiently managing service requests, communicating with customers, and coordinating service appointments to ensure a seamless service experience.
Responsibilities:
<ul>
<li>Customer Interaction: Greet and assist customers in a friendly and professional manner, both in-person and via phone or email.</li>
<li>Service Requests: Receive and document customer requests for boat service, repairs, or maintenance.</li>
<li>Service Consultation: Consult with customers to understand their service needs, concerns, and boat issues.</li>
<li>Service Scheduling: Schedule service appointments based on customer preferences, service availability, and technician schedules.</li>
<li>Work Orders: Generate and manage work orders, detailing the scope of service and customer expectations.</li>
<li>Cost Estimates: Provide accurate cost estimates for service or repair work, including parts and labor.</li>
<li>Parts Procurement: Coordinate the procurement of necessary parts, components, and materials for service jobs.</li>
<li>Technician Assignment: Assign service jobs to appropriate technicians based on their skills and expertise.</li>
<li>Service Coordination: Coordinate service appointments, ensuring that all necessary resources are available.</li>
<li>Communication: Keep customers informed about the status of their service jobs, including any delays or additional work required.</li>
<li>Documentation: Maintain detailed records of service requests, work orders, service histories, and customer interactions.</li>
<li>Invoicing: Generate and review invoices for completed service work, ensuring accuracy and completeness.</li>
<li>Quality Assurance: Conduct quality checks on completed service jobs to ensure they meet company standards and customer satisfaction.</li>
<li>Customer Feedback: Collect and document customer feedback and reviews to improve service quality.</li>
<li>Safety: Promote and enforce safety protocols within the service department.</li>
<li>Inventory Management: Monitor and manage inventory of service parts and materials.</li>
<li>Compliance: Ensure compliance with environmental regulations related to service and waste disposal.</li>
<li>Service Reporting: Prepare regular service reports for management, summarizing key performance metrics.</li>
<li>Service Promotions: Inform customers of service promotions, maintenance packages, or service plans.</li>
<li>Training: Stay informed about boat service trends and updates through ongoing training and professional development.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; additional education or training in marine service or a related field is beneficial.</li>
<li>Previous experience in boat service coordination, customer service, or a similar role is preferred.</li>
<li>Strong customer service and interpersonal skills.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to understand and communicate technical information related to boat service and repairs.</li>
<li>Proficiency in using computer systems and software for scheduling, work orders, and customer interactions.</li>
<li>Organizational skills and attention to detail.</li>
<li>Ethical and values-driven approach to customer interactions.</li>
<li>Familiarity with boat systems, maintenance, and common service issues is advantageous.</li>
<li>Flexibility to work in a dynamic and customer-centric service environment.</li>
<li>Availability to work weekends or extended hours based on business demands.</li>
</ul>
Benefits:
<ul>
<li>Health, dental, vision, and life insurance</li>
<li>Employee discount</li>
<li>Paid time off</li>
<li>401k plan</li>
</ul>
Position Type:
This is a full-time position with regular business hours, but flexibility may be required based on service demand and customer needs.
Affirmative Action (AAP/EEO statement):
NVG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
NVG uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. 
NVG is a drug-free workplace.
Disclaimer:
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned; 
This job description is subject to change at any time. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

<h3>Job Description</h3>
Job DescriptionDescription:
Competitive Pay, Close to Home, Easy Application Process - Apply Today
 
Position Specifics:
Department: Service
Reports To: Service Manager or Location Manager
Supervises: None
 
Compensation &amp; Benefits:
<ul>
<li>Extremely Competitive Wages</li>
<li>Paid Time Off</li>
<li>Health Benefits</li>
<li>Employee Discount</li>
<li>401k and more</li>
<li>$40,000-$50,000/year based on experience</li>
</ul>
 
Purpose:
 
Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation within the dealership.
 
Responsibilities:
<ul>
<li>Fields internal and external customer inquiries to the Service Department</li>
<li>Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced</li>
<li>Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing</li>
<li>Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager</li>
<li>Utilize Modern to assist with scheduling and communication with customers</li>
<li>Maintain Service Department filing and records</li>
<li>Knowledge of DSi and may be responsible for assisting in DSi for transportation</li>
<li>Update customer profiles regarding equipment, hours, or other information from the customer work orders</li>
<li>Responsible for other duties as assigned by your manager</li>
</ul>
 
Requirements:
Experience, Education, Skills, and Knowledge:
<ul>
<li>Basic knowledge of accounting practices and office procedures</li>
<li>Strong customer service and communication skills in person and over the phone</li>
<li>Ability to use standard desktop applications such as Microsoft Office and internet functions</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Ability to analyze and interpret internal reports</li>
<li>General understanding of mechanical/technical terms is preferred</li>
<li>High school diploma or equivalent experience</li>
</ul>
 
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

<h3>Job Description</h3>
Job DescriptionDescription:
Who We Are
 
United Construction &amp; Forestry is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag &amp; Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.
United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Construction &amp; Forestry is a sister company to United Ag &amp; Turf, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.
 
What You’ll Get
<ul>
<li>Bonus Program</li>
<li>Training through John Deere University</li>
<li>A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match</li>
<li>Referral Bonus</li>
<li>Earned PTO</li>
<li>Employee Assistance Program</li>
<li>Paid Company holidays</li>
<li>Company Paid Life Insurance</li>
<li>Great Work/Life Balance</li>
<li>Opportunities for advancement</li>
</ul>
Job Type: Full-time
Schedule: Monday – Friday 1st shift – Saturdays as needed
 
United Construction &amp; Forestry is looking for a Service Writer who is responsible for This position is responsible for assisting the Service Department with customer service needs, opening and closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions.
 
What You’ll Do
<ul>
<li>Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine</li>
<li>Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor</li>
<li>Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment</li>
<li>Process warranty claims</li>
<li>Establish or adjust work procedures to meet schedules and deadlines.</li>
<li>Opening and closing of work orders to ensure timely closing to meet company goals</li>
<li>Supervises all shop activities when the Service Manager is away from branch</li>
<li>Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set</li>
<li>Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service</li>
<li>Supervises all shop activities when the Service Manager is away from Branch.?</li>
</ul>
Requirements:
What it Takes
<ul>
<li>Ability to use standard desktop load applications such as Microsoft Office and internet-based functions</li>
<li>Positive attitude</li>
<li>Excellent oral communication and written skills</li>
<li>Strong organizational skills</li>
<li>Provide robust customer service to internal and external customers</li>
<li>Ability to work extended hours and weekends as needed</li>
</ul>
Preferred
<ul>
<li>1 year of experience in Service Department operations</li>
<li>Experience with John Deere Equipment</li>
</ul>
Education
<ul>
<li>High school diploma or GED</li>
</ul>
Physical Requirements
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone</li>
<li>Specific vision abilities required by this job include close vision requirements</li>
<li>Hearing ability is sufficient to communicate with others in person or over the phone</li>
<li>Light to moderate lifting may be required (up to 50 pounds)</li>
<li>Ability to reach, stoop, kneel, and bend as needed</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Competitive Pay, Close to Home, Easy Application Process - Apply Today
 
 
Position Specifics:
Department: Service
Reports To: Service Manager or Location Manager
Supervises: None
 
Compensation &amp; Benefits:
<ul>
<li>Extremely Competitive Wages</li>
<li>Paid Time Off</li>
<li>Health Benefits</li>
<li>Employee Discount</li>
<li>401k and more</li>
<li>$38,000-$72,000/year based on experience</li>
</ul>
 
Purpose:
 
Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation within the dealership.
 
Responsibilities:
<ul>
<li>Fields internal and external customer inquiries to the Service Department</li>
<li>Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced </li>
<li>Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing </li>
<li>Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager </li>
<li>Utilize Modern to assist with scheduling and communication with customers </li>
<li>Maintain Service Department filing and records </li>
<li>Knowledge of DSi and may be responsible for assisting in DSi for transportation </li>
<li>Update customer profiles regarding equipment, hours, or other information from the customer work orders </li>
<li>Responsible for other duties as assigned by your manager </li>
</ul>
 
Requirements:
Experience, Education, Skills, and Knowledge:
<ul>
<li>Basic knowledge of accounting practices and office procedures </li>
<li>Strong customer service and communication skills in person and over the phone </li>
<li>Ability to use standard desktop applications such as Microsoft Office and internet functions </li>
<li>Ability to multitask in a fast-paced environment </li>
<li>Ability to analyze and interpret internal reports </li>
<li>General understanding of mechanical/technical terms is preferred </li>
<li>High school diploma or equivalent experience </li>
</ul>
 
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

<h3>Job Description</h3>
Job DescriptionDescription:
Who We Are
 
United Ag &amp; Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag &amp; Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.
United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag &amp; Turf is a sister company to United Construction &amp; Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.
 
What You’ll Get
<ul>
<li>Bonus Program</li>
<li>Training through John Deere University</li>
<li>A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match</li>
<li>Referral Bonus</li>
<li>Earned PTO</li>
<li>Employee Assistance Program</li>
<li>Paid Company holidays</li>
<li>Company Paid Life Insurance</li>
<li>Great Work/Life Balance</li>
<li>Opportunities for advancement</li>
<li>A chance to work for the best in the business</li>
</ul>
Job Type: Full Time
Schedule: Monday – Friday 1st shift – Saturdays as needed
 
United Ag &amp; Turf NE is looking for a Service Writer. This position is responsible for assisting the Service Department with customer service needs, opening &amp; closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions.
 
What You’ll Do
<ul>
<li>Advise customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine</li>
<li>Assist in the appraisal and quotes of repair work coming into the shop and discuss with the Service Manager the service required, both in parts and labor</li>
<li>Schedule shop assignments, field service work, and truck requirements for pickup and delivery of equipment</li>
<li>Process warranty claims</li>
<li>Establish or adjust work procedures to meet schedules and deadlines.</li>
<li>Opening and closing of work orders to ensure timely closing to meet company goals</li>
<li>Supervises all shop activities when the Service Manager is away from branch</li>
<li>Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set</li>
<li>Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service</li>
</ul>
Requirements:
What it Takes
<ul>
<li>Ability to use standard desktop load applications such as Microsoft Office and internet-based functions</li>
<li>Positive attitude</li>
<li>Excellent oral communication and written skills</li>
<li>Strong organizational skills</li>
<li>Provide robust customer service to internal and external customers</li>
<li>Ability to work extended hours and weekends as needed</li>
</ul>
Preferred
<ul>
<li>1 year of experience in Service Department operations</li>
<li>Experience with John Deere Equipment</li>
</ul>
Education
<ul>
<li>High school diploma or GED</li>
</ul>
Physical Requirements
The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone</li>
<li>Specific vision abilities required by this job include close vision requirements</li>
<li>Hearing ability is sufficient to communicate with others in person or over the phone</li>
<li>Light to moderate lifting may be required (up to 50 pounds)</li>
<li>Ability to reach, stoop, kneel, and bend as needed</li>
</ul>

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