field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Overview
We are hiring a proactive Customer Success Specialist to ensure customers reach their goals with our services. You’ll serve as a partner to clients—guiding, educating, and ensuring their ongoing satisfaction and engagement.
Responsibilities
<ul>
<li>
Proactively check in with customers to ensure success and satisfaction
</li>
<li>
Help onboard new clients and answer advanced service questions
</li>
<li>
Monitor customer activity and usage to identify potential concerns
</li>
<li>
Collaborate with support and product teams to resolve issues
</li>
<li>
Track customer success metrics and feedback in the CRM
</li>
</ul>
Qualifications
<ul>
<li>
Experience in customer success, account management, or high-touch support
</li>
<li>
Excellent communication and relationship-building skills
</li>
<li>
Strong problem-solving ability and attention to detail
</li>
<li>
Comfortable using Google Workspace and CRM platforms
</li>
<li>
Customer-first mindset with a proactive approach
</li>
</ul>
Benefits
<ul>
<li>
Remote position
</li>
<li>
$20–$22 per hour
</li>
<li>
Health insurance (for full-time employees)
</li>
<li>
Paid time off (for full-time employees)
</li>
<li>
Supportive and collaborative environment
</li>
</ul>
Company DescriptionWe are a growing company looking to hire motivated individuals! 
<h3>Company Description</h3>
We are a growing company looking to hire motivated individuals!

Remote Customer Success Specialist

<h3>Job Description</h3>
Job Description
Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.
 
As a Financial Support Specialist at ACST, you will join a staff of talented, enthusiastic, tech savvy customer service representatives that offer superior technical support to over 50,000 clients world-wide. You should be passionate about making a difference, and helping faith-based non-profit organizations. 
Each Financial Support Specialist is a valued member of one or more teams supporting a wide range of software solutions. Team members are expected to provide excellent customer service utilizing the extensive training we provide &amp; the experience you’ve accumulated to meet the Client’s needs. You should be able to quickly and accurately provide step-by-step instructions when clients call with “how-to” questions; and on the very next call, be able to troubleshoot a problem that has stumped a church’s IT staff – all while maintaining a patient &amp; professional demeanor. The goal is for the client to say “WOW” when the interaction is complete.
 
You might be the right person if: 
<ul>
<li>
You love working with people. You love technology. You love troubleshooting and problem solving. You can’t believe there’s a job that allows you to do them all at the same time.
</li>
<li>
You have a strong customer service background.
</li>
<li>
You have strong Accounting/Financial knowledge that includes an understanding of Double-entry Fund Accounting Principles, Procedures, and Reconciliations.
</li>
<li>
You have an understanding of accounting programs (e.g.Quickbooks), bank reconciliations, payroll processes, and Chart of Accounts.
</li>
<li>
You like to try out new technologies, and figuring out how they work. 
</li>
<li>
You consider yourself a techie. Your friends consider you a techie. 
</li>
<li>
You don’t mind working from home and communicating with teammates remotely.
</li>
<li>
Your friends and family call you when they break their computers. 
</li>
<li>
You know if you hear someone talking about “the cloud”, they may not be referring to the fluffy white things in the sky.
</li>
<li>
You can name more than one Internet Browser and more than one Operating System. 
</li>
<li>
You know what networking is and you access, copy and modify files on other computers on a network.
</li>
<li>
You have mad communication skills – written and oral.
</li>
</ul>
 
What We're Looking For: 
<ul>
<li>
An associate degree in Accounting, Finance, or a related field or a high school diploma with 1-2 years of accounting experience. 
</li>
<li>
Prior experience with ACS financial products and church knowledge would be a plus. 
</li>
<li>
Proven customer service skills.
</li>
<li>
Strong technical skills including experience with a variety of operating systems. 
</li>
</ul>
 
Why You Want to Work Here:
<ul>
<li>
A starting hourly rate of $15.50 with opportunities for career advancement
</li>
<li>
Outstanding benefits package, including 6% 401(k) match
</li>
<li>
Free Wellness Clinic staffed by a Nurse Practitioner
</li>
<li>
A caring, friendly remote work environment 
</li>
<li>
The opportunity to positively impact ministries
</li>
</ul>
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
PI9feaa29b3141-25405-37629352

Financial Support Specialist (Remote)

<h3>Job Description</h3>
Job Description
Open Position:&nbsp;Customer Support Specialist
Reports to:&nbsp; Manager, Customer Support
Location:&nbsp; Remote Schedule:&nbsp;Ability to be on call 4 weeks per year
About Us
HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.&nbsp; Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle.&nbsp; Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,6 clients, but we’re just getting started and have plans to 10X the value we offer.&nbsp; However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best.
Responsibilities:
The HST Pathways Support Specialist serves as the customer’s point of contact for all service and support related questions for all HST Pathways application offerings. The support specialist role requires the ability to troubleshoot and resolve application and customer workflow problems with exceptional customer service skills, as well as going above and beyond client expectations. The role requires a self-starter, team player, detail-oriented, able to multi-task, and someone who can communicate effectively to all levels of the organization as well as external parties.
Primary job duties and responsibilities include the follow:
<ul>
<li>Problem-solver with exceptional customer service skills, going above and beyond client expectations</li>
<li>Deliver an exceptional client experience by identifying and documenting client needs and issues</li>
<li>Answer incoming customer inquiries, effectively applying problem solving techniques, educating clients and following issues through to their successful resolution</li>
<li>Provide consistent, timely, professional and high-quality client support, every day, all the time, no matter what</li>
<li>Establish procedures to ensure client satisfaction and quality service delivery</li>
<li>Communicate and collaborate across teams and departments to help solve issues</li>
<li>Replicate and document issues for further escalation</li>
<li>Participate in quality assurance and application testing of software as required</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree recommended.</li>
<li>Proficient in MS Office and related products</li>
<li>You must be technically savvy with an ability to easily learn new software (echart or practice management experience preferred)</li>
<li>Healthcare or clinical experience preferred</li>
<li>RN preferred</li>
<li>Exceptional communication skills for both internal and external communications</li>
<li>Able to manage many ongoing activities and tasks in a fast-paced environment</li>
</ul>
Team Culture
<ul>
<li>We go beyond the expected.&nbsp; We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.</li>
<li>We thrive through collaboration.&nbsp; We invest in our team and take pride in the success of others.&nbsp;</li>
<li>We strive to make a positive impact.&nbsp; We are passionate our work and leverage our collective creativity and industriousness to make big things happen</li>
<li>We sharpen and share our expertise.&nbsp; We aspire to learn, grow, and share knowledge.</li>
<li>We love the journey.&nbsp; We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.</li>
</ul>
Perks &amp; Benefits
<ul>
<li>Remote work environment</li>
<li>Health benefits paid for employee</li>
<li>Flexible Paid Time Off Policy</li>
<li>11 company holidays per year</li>
<li>Paid parental leave</li>
<li>401K with matching contributions</li>
<li>Learning and development allowance</li>
<li>A diverse, inclusive, and fun team!</li>
</ul>
HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.
Powered by JazzHR
igIa6Lx9IW

Customer Support Specialist - Clinical

<h3>Job Description</h3>
Job Description
Overview
We are seeking a knowledgeable Product Support Specialist to assist customers in getting the most out of our services or platforms. You’ll respond to product-related questions, troubleshoot functionality issues, and serve as a bridge between users and the product team.
Responsibilities
<ul>
<li>
Answer customer questions about product features, setup, and usage
</li>
<li>
Troubleshoot product-related issues and document bugs
</li>
<li>
Collect customer feedback and relay it to the product team
</li>
<li>
Maintain product knowledge and stay up to date with feature updates
</li>
<li>
Ensure customer satisfaction with timely, accurate responses
</li>
</ul>
Qualifications
<ul>
<li>
Experience in product support, customer success, or tech service preferred
</li>
<li>
Excellent problem-solving and communication skills
</li>
<li>
Quick learner with an interest in technical products or services
</li>
<li>
Comfortable with CRM tools, Google Workspace, and support platforms
</li>
<li>
Strong attention to detail and follow-up
</li>
</ul>
Benefits
<ul>
<li>
Fully remote
</li>
<li>
$20–$22 per hour
</li>
<li>
Health insurance (for full-time employees)
</li>
<li>
Paid time off (for full-time employees)
</li>
<li>
Product training and team support provided
</li>
</ul>
Company DescriptionJV Telesales is a contract inside‐sales and customer service powerhouse that partners with brands across retail, e-commerce, consumer services, and emerging tech to turn phone conversations into revenue or support assistance. Flexible scheduling, transparent metrics, and performance‐based pay mean our team members grow as fast as they sell, while clients gain a scalable, results‐focused sales force without the overhead of an in‐house call center. 
<h3>Company Description</h3>
JV Telesales is a contract inside‐sales and customer service powerhouse that partners with brands across retail, e-commerce, consumer services, and emerging tech to turn phone conversations into revenue or support assistance. Flexible scheduling, transparent metrics, and performance‐based pay mean our team members grow as fast as they sell, while clients gain a scalable, results‐focused sales force without the overhead of an in‐house call center.

5,104 Remote Customer Support Specialist Jobs