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<h3>Job Description</h3>
Job Description
Aeroflow Health – Production Manager
Location: 6 Commerce Way, Arden NC 28704
Shift: First Shift 6:00am - 3:00pm (w/ some flexibility on this)
Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S.
As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to provide a high quality experience for our customers across the nation by expanding and enhancing our distribution network. 
The Opportunity
As Aeroflow continues to grow and invest in its ability to deliver a world-class customer experience, its investment in distribution/warehouse function is growing as well. Aeroflow Fulfillment Centers (AFC) take great pride in being a critical part of delivering an exceptional customer experience, and currently fulfills over 400,000 medical supply orders per month from its primary Asheville warehouse.
Currently, we are in the early stages of a long-term project to modernize its supply chain operations, steadily adding new technology, automation, and additional fulfillment centers. Our growth and investment in its supply chain functions will require a Production Manager applying their skills in three key areas:
<ul>
<li>Operations Management</li>
<li>People Management</li>
<li>Continuous Improvement Efforts</li>
</ul>
Your Primary Responsibilities
We are currently seeking a Production Manager, who will be responsible for:
<ul>
<li>Develop strategies to optimize warehouse layout, storage, and movement of inventory.</li>
<li>Identify and implement improvements to streamline processes, reduce waste, and enhance efficiency.</li>
<li>Ensure a safe working environment for employees and ensure compliance with safety standards.</li>
<li>Monitor inventory levels, track stock, and ensure timely replenishment of Work in Process (WIP).</li>
<li>Track site level performance metrics, compile reports and communicate findings to key stakeholders.</li>
<li>Enhance collaboration between teams and ensure bi-directional communication between Production and Inventory teams.</li>
<li>Mentor team members at all stages in their careers and take pride in their success, accomplishments, and professional development, while providing continuous training opportunities, tools, and SOPs to team members</li>
<li>Clearly communicate and collaborate with company leadership, stakeholders, vendors, and strategic partners regarding challenges, opportunities, and improvements, KPI’s, etc.</li>
<li>Demonstrate a growth mindset and have a passion for continual learning, development and personal growth.</li>
<li>Demonstrate strength leading through a sustained period of positive change.</li>
<li>Utilize Lean, Six Sigma, and other continuous improvement methodologies to identify root causes of issues and develop solutions</li>
<li>Lead and manage continuous improvement projects, ensuring timely completion and measurable results.</li>
<li>Support the implementation of changes, ensuring successful adoption by all stakeholders.</li>
<li>Collect, analyze, and interpret operational data to identify trends, measure the impact of improvements, and track key performance indicators (KPIs).</li>
<li>Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.</li>
<li>Compliance is a condition of employment and is considered an element of job performance</li>
<li>Maintain HIPAA/patient confidentiality</li>
<li>Other job duties assigned </li>
</ul>
Skills for Success
<ul>
<li>Proactive attitude with strong analytical and project management skills.</li>
<li>A broad understanding of end-to-end supply chain and operations processes.</li>
<li>Strong verbal/written communication skills in an environment of multiple internal teams plus external vendors.</li>
<li>Familiarity with warehouse management software tools, methodologies, and best practices.</li>
<li>Strong understanding of continuous improvement methodologies.</li>
<li>Experience supporting change management efforts involving multiple stakeholders.</li>
</ul>
Required Qualifications
<ul>
<li>5+ years of experience managing day-to-day operations in a fulfillment or distribution center, with a focus on supply chain management, operations, and people leadership.</li>
<li>Regularly tracks and achieves KPIs (e.g., order fulfillment time, productivity per hour) that show improvement within 6–12 months.</li>
<li>A proven ability to motivate teams to produce quality results within challenging timeframes and ongoing change.</li>
<li>Proven experience managing teams of multiple employees in a production or fulfillment setting with an emphasis on training and coaching front line supervisors.</li>
<li>Experience utilizing analytics platforms to generate reports that support operational decision-making</li>
<li>Demonstrated ability to communicate clearly and effectively with all levels of the organization, from entry-level staff to senior leadership.</li>
<li>Proven ability to solve complex operational challenges</li>
<li>Regularly engage with direct reports and cross-functional teams through bi-weekly or monthly meetings, ensuring alignment and effective communication.</li>
<li>Proven experience delivering and documenting feedback for performance reviews or improvement plans, ensuring clarity and actionable next steps for employee growth.</li>
<li>Ability to live/relocate near Asheville, NC. </li>
</ul>
What Aeroflow Offers
Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!
Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
<ul>
<li>Family Forward Certified</li>
<li>Great Place to Work Certified</li>
<li>Inc. 5000 Best Place to Work award winner</li>
<li>HME Excellence Award</li>
<li>Sky High Growth Award</li>
</ul>
If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!
Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Warehouse Production Manager

<h3>Job Description</h3>
Job Description
 Work
Work Schedule: Up to 25 hours per week; shifts based on operational need of the organization. 
OVERVIEW 
Associated Students, Inc. employs student-focused professionals with equity-mindsets. Established in 1963, ASI is a non-profit corporation guided by a student board and managed by full-time professional staff.  ASI is considered a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 27,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing.  ASI is engaged in the work of being a learning organization. Currently, the guiding ideas of the organization are “under construction” as the team re-imagines its vision, mission, and core values. ASI is looking for dynamic team members who value team learning, co-creation, and adaptability to best serve the needs of our students. 
POSITION DEFINITION 
Under the general supervision of the Aquatics Manager, the Aquatics Lead supports two areas of the Aquatics &amp; Safety unit: aquatics operations (lifeguard management and equipment readiness) and aquatics programming (open recreation and lap swim, learn-to-swim, water-fitness, aquatics certification courses, and specialty aquatics offerings). The Aquatics Lead coordinates day-to-day delivery, promotion, and evaluation of these offerings, overseeing the supervisor and in-direct staff for both areas; and maintains excellent participant care and risk-aware practices. The Aquatics Lead will supervise aquatics staff, which includes supervisors, lifeguards, aquatics instructors, and team leads 
ESSENTIAL DUTIES  
<ul>
<li>Assist with the overall management of the Aquatics program </li>
<li>Provide direct supervision of two areas in the Aquatics &amp; Safety unit ; aquatic lifeguard operations and aquatic programs and their corresponding Supervisor(s) and staff</li>
<li>Establish and enforce protocols that provide for the effective operation of both teams </li>
<li>Assist with the effective delivery, evaluation, promotion and reporting of the Aquatics program to include program development, scheduling and implementation, program registration, participant development and the procurement, inventory, repair and replacement of Aquatic program equipment </li>
<li>Provide oversight for the recruitment, training, scheduling, supervision, development and discipline of aquatic staff and ensure that the training and certifications of aquatic staff are current and compliant with industry standards </li>
<li>Provide budget input for aquatics lifeguard operations and programming (staffing plans, equipment needs, etc); monitor expenditures and revenues; escalate variances to the Manager.Enforce and recommend policies and protocols that provide for the effective operation of the aquatics program </li>
<li>Review and evaluate aquatics safety and emergency response equipment, operations, and programs to ensure that appropriate risk management precautions and procedures are in place and ensure it is in compliance with the risk management requirements of the California State University (CSU) system and California State Polytechnic University, Pomona (Cal Poly Pomona) </li>
<li>Maintain equipment, inventory and related records </li>
<li>Provide emergency care and treatment, as required, in a calm and effective manner until the arrival of emergency medical services </li>
<li>Participate in campus-wide collaborations that serve the overall mission of Campus Recreation, the Bronco Recreation and Intramural Complex (BRIC), ASI and the University as a whole </li>
<li>Serve on campus boards and committees as well as system-wide associations </li>
<li>Serve as ambassador for ASI at the university, state, regional and national levels </li>
<li>Present a professional appearance and attitude at all times, and maintain a high standard of customer service </li>
<li>Perform other related duties as assigned </li>
</ul>
QUALIFICATIONS 
<ul>
<li>Minimum Bachelor’s degree in kinesiology, recreation, sports management, physical education or other related field, required; candidates in their final semester of a Bachelor's degree will be considered.</li>
<li>Minimum two years of experience in aquatics programming and lifeguard leadership, required</li>
<li>Minimum one year of management and supervisory experience in aquatics or safety programming, required; supervisory experience in non-profit or higher education setting, preferred  </li>
<li>Certification Requirements upon hire;
<ul>
<li>Current American Red Cross Lifeguard Training</li>
<li>CPR/AED for the Professional Rescuer</li>
</ul>
</li>
<li>Certification Requirements within the first 30 days of hire
<ul>
<li>Administering Emergency Oxygen, </li>
<li>First Aid for Lifeguards and advanced first aid certification</li>
<li>American Red Cross Lifeguard Instructor certification or equivalent</li>
<li>American Red Cross Water Safety Instructor certification or equivalent</li>
</ul>
</li>
<li>American Red Cross Lifeguard Instructor Trainer certification and Water Safety Instructor Trainer certification, preferred</li>
<li>Familiarity with the Bronco Recreation and Intramural Complex and ASI Campus Recreation programs and services, preferred </li>
<li>Demonstrated knowledge of national trends and practices in aquatic programming </li>
<li>Ability to react and lead calmly and effectively in emergency situations </li>
<li>Ability to maintain professional work conduct </li>
<li>Ability to make independent decisions and recommendations </li>
<li>Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision </li>
<li>Ability to follow routine verbal and written instructions </li>
<li>Strong conflict resolution skills </li>
<li>Demonstrated ability to work with a diverse student population and campus community </li>
<li>Commitment to student development and ability to motivate and work closely with students </li>
<li>Demonstrated ability to collaborate, form partnerships and work effectively as a member of a goal-orientated team </li>
<li>Ability to oversee projects and manage multiple priorities </li>
<li>Ability to analyze and solve problems, draw valid conclusions and develop alternate recommendations </li>
<li>Ability to operate an office workstation, utilize word-processing, spreadsheet, and other software  </li>
<li>Ability to effectively communicate clearly and concisely, both orally and in writing </li>
</ul>
WORK ENVIRONMENT 
While performing the duties of this job, the employee is frequently required to sit, talk and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend and lift to 45 pounds. 
Position subject to an occupational exposure to bloodborne pathogens. Annual bloodborne pathogen training is required. The initial training must be completed before the employee is assigned duties that may result in exposure to blood or bodily fluids. Hepatitis B vaccination will be offered after the training. 
MANDATED REPORTING REQUIREMENT  
In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.  
SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108:   
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.   
<a href="http://www.calstate.edu/EO/EO-1108.html" target="_blank">http://www.calstate.edu/EO/EO-1108.html</a> 
COVID-19 VACCINATION 
CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at <a href="https://calstate.policystat.com/policy/11030468/latest" target="_blank">https://calstate.policystat.com/policy/11030468/latest</a>.

Aquatics Lead

<h3>Job Description</h3>
Job Description
Ready to hit the road with a company that values your time, talent, and future? W.B. Mason is hiring a full-time CDL Driver - Furniture Delivery Driver to join our team. If you're a licensed CDL driver who takes pride in delivering great service, we want to hear from you!
As our CDL Driver - Furniture Delivery Driver, you'll enjoy competitive pay, a stable weekday schedule, and a comprehensive benefits package that includes:
<ul>
<li>Blue Cross Blue Shield Health Plans with $0 deductible (in-network) for all plans, with various plan designs</li>
<li>Dental</li>
<li>Vision</li>
<li>A 401k</li>
<li>Short and Long-Term disability</li>
<li>Company paid life insurance</li>
<li>Supplemental life insurance</li>
<li>Medical and dependent care</li>
<li>Flexible spend program</li>
<li>Paid holidays</li>
<li>Company-paid cell phone plan with unlimited texting, calling, and data. You can also add a family member for just $55 per month per line.</li>
</ul>
 
WANT TO KNOW MORE ABOUT US?
Founded in 1898, WB Mason has evolved from a small printing shop in Massachusetts into a leading provider of workplace solutions nationwide. With over 60 locations and a team of 3,600 employees, we offer a wide range of products, including office supplies and furniture, complemented by exceptional service. Our mission is to meet workplace needs with sincerity and efficiency.
We pride ourselves on our family-oriented culture, focus on internal promotions, and the belief that every team member contributes to our success. Joining WB Mason means being part of a company dedicated to your growth and future!
 
DOES THIS SOUND LIKE YOU?
This is a full-time, first-shift position. You'll work Monday through Friday with guaranteed 8-hour days and daily overtime. No nights or weekends required.
As our CDL Driver - Furniture Delivery Driver, your day will begin by organizing an efficient delivery route to ensure smooth operations and timely arrivals. You'll navigate through designated areas to deliver, assemble, and install furniture according to customer specifications. Along the way, you'll represent W.B. Mason with professionalism, courtesy, and efficiency, addressing any concerns and maintaining open communication with supervisors. By conducting pre-trip and post-trip vehicle inspections and adhering to safety protocols, you'll be a key player in delivering excellence and reliability to every client you serve.
Qualifications:
<ul>
<li>At least 21 years of age</li>
<li>High school diploma or equivalent</li>
<li>Valid driver's license and clean driving record</li>
<li>CDL license required: Class A or B</li>
<li>1+ year of CDL truck driving experience</li>
<li>Experience with basic furniture assembly</li>
<li>Ability to obtain a DOT medical card</li>
<li>Exceptional customer service skills</li>
<li>Outstanding communication skills</li>
<li>Fluency in English</li>
<li>Ability to work as a team and independently</li>
<li>Strong time management skills</li>
</ul>
 
READY TO APPLY?
Don't miss your chance to join a company that values your skills and supports your growth as our Furniture Delivery Driver. Our initial application process is quick, easy, and mobile-friendly. Apply now!

CDL Driver - Furniture Delivery Driver

<h3>Job Description</h3>
Job Description
Direct Service Provider - Level 2
 
LEVEL 2 ETP/DSP (EI/SS &amp; BEHAVIOR INTERVENTIONIST): Proficient – We provide ongoing supervision and training. Must complete basic training within the first 90 days of employment. 
 
DESCRIPTION:
At Step by Step EDU-Ther-A-Play, we work with individuals of all ages who have various abilities and diagnoses, such as but not limited to: Autism, Intellectual Disability, Cerebral Palsy, Down Syndrome, and challenging behaviors. We focus on meeting our clients where they are, and we believe one size does not fit all. Through the assessment and implementation of various relationship-based strategies and techniques, as well as modified Applied Behavior Analysis, we support our clients in achieving their goals. 
Direct Service Providers work consistently with the client and family implementing the treatment plan. Supervisors create treatment plans; help support the family and DSP in implantation and track progress. Essential components of this position are listed below but subject to change at the discretion of Step by Step. This job description describes essential job functions but does not provide an exhaustive list of duties that may be assigned. Specific duties &amp; responsibilities will vary depending on skill level based on training, education, and experience.
 
RESPONSIBILITIES AND DUTIES:
<ul>
<li>
The DSP 2 reports directly to their supervisor on a weekly basis and provides updated information on changes in the child’s progress or concerns.
</li>
<li>
DSP 2’s in SS are responsible for developing and implementing curriculum development, training, and supporting assistant staff. This is in collaboration with Supervisor.
</li>
<li>
Reporting to families and supervisors/directors on progress and concerns or needs for support. 
</li>
<li>
BI - Provide detailed qualitative and quantitative data according to protocol.
</li>
<li>
Provides activities that can be practiced in everyday activities and routines in the home. 
</li>
<li>
Collaborate with the supervisor for Bi-annual reports and development of new goals. 
</li>
<li>
You must understand developmental milestones and the accuracy of chronological and developmental expectations. 
</li>
<li>
DSP 2’s meet monthly with the entire team and meet daily for prep with the supervisor. In BI supervision is provided based on clients funding.
</li>
<li>
Provide direct client support in 1:1 or group settings utilizing a combination of intervention techniques and natural environment training tools.
</li>
<li>
Follow the prescribed behavioral skill acquisition and behavior reduction protocols.
</li>
<li>
Convert time at the end of each session daily.
</li>
<li>
Assist with parent and caregiver training in line with the client’s individualized treatment and behavior reduction protocols.
</li>
<li>
Effectively communicate with parents and caregivers regarding client progress as instructed by the Board-Certified Behavior Analyst or your direct supervisor.
</li>
<li>
Utilize safe &amp; appropriate handling procedures when working with clients.
</li>
<li>
Maintain client confidentiality.
</li>
<li>
Prepare client materials as instructed.
</li>
<li>
Maintain a clean, safe, and organized work and therapy environment.
</li>
<li>
Collaborate with the treatment team including clients, parents, caregivers, outside professionals, and supervisors.
</li>
<li>
Maintain and acquire technical knowledge by attending required trainings.
</li>
<li>
Must attend or view All-staff meetings during the year.
</li>
<li>
Read and respond to emails within 48 hours.
</li>
</ul>
 
KNOWLEDGE/SKILLS/ABILITIES:
<ul>
<li>
Ability to accept constructive feedback, apply feedback, and develop knowledge and skill sets accordingly.
</li>
<li>
Effective time management skills and the ability to manage multiple tasks at one time.
</li>
<li>
Excellent written and verbal communication skills
</li>
<li>
Ability to think on your feet and use appropriate critical thinking skills to resolve issues that may arise.
</li>
<li>
Ability to develop and maintain professional relationships with clients, co-workers, supervisors, and community members.
</li>
<li>
Ability to adhere to organizational policies and procedures and abide by code of ethics as indicated by the Behavior Analyst Certification Board
</li>
<li>
Commitment to maintain client confidentiality and adhere to HIPPA laws.
</li>
<li>
Commitment to ongoing training and development as it relates to skill development, professional development, ethics, technology, and training to perform job responsibilities to the required standard.
</li>
<li>
Ability to interpret and implement clinical protocols and writing.
</li>
<li>
Must maintain a professional appearance concerning clothing, grooming, hair, nails, and make-up.
</li>
<li>
Must maintain cleanliness, employee may not wear intense perfumes or fragrances and arrive to work clean and odor–free.
</li>
</ul>
 
BASIC &amp; PHYSICAL REQUIREMENTS:
<ul>
<li>
Must be able to lift a minimum of 40 pounds. (Lifting is not a usual part of the job but must be able to do so in an emergency)
</li>
<li>
Must be able to assume and maintain a variety of postures (kneeling, squatting, crawling, sitting, standing, or other) for extended periods.
</li>
<li>
Must complete the Non-Violent Crisis Prevention Intervention certification and be willing to implement appropriate use of this technique when needed and appropriate.
</li>
<li>
Must be able to perform specific computer and electronic device functions for note taking, data collection, and collecting signatures. (Central Reach)
</li>
<li>
Must be physically present at the assigned job location, which may include home, school, and community placements, and on time.
</li>
<li>
Must be able to receive detailed information through oral communication.
</li>
<li>
Must be able to read and comprehend written communication through computer, electronic devices, and paper means.
</li>
<li>
Must respond to emails and texts within 24-48 hours.
</li>
<li>
Must have reliable transportation and be willing and able to travel between different job sites within the Los Angeles Area.
</li>
<li>
Must self-evaluate ergonomically correct seating and computer setup. (If support is needed, please communicate with management)
</li>
</ul>
POLICIES &amp; PROCEDURES:
Prior to the signing of this contract, the employee will be given a copy of the policy and procedures manual and is required to sign that you have read, understand, and agree to comply with all policies and procedures. The Employee will acknowledge that they understand that non-compliance may result in corrective action or immediate termination.
<ul>
<li>
Must adhere to all policies and procedures in the employee handbook which is reviewed annually with updates and must be signed.
</li>
<li>
Must keep all certifications and clearances up to date.
<ul>
<li>
CPI, CPR, RBT, and TB
</li>
<li>
Sexual Abuse training is taken annually.
</li>
</ul>
</li>
<li>
Must follow all safety and health policies and procedures as mandated by DDS, CDC, and OSHA. 
</li>
<li>
Must complete 1 personal development (1 college class or a 40-hour training) annually.
</li>
</ul>
 
SALARY AND BENEFITS:
Hourly: $20-28 dollars per hour (based on education, training, experience, demonstration of skill, and program placement). You may be eligible to earn more through completion of training and skill development. You will be trained to work with specific individuals. Mileage will be paid between visits (not from home or to home)
 
BENEFITS:
You may be eligible to earn more through completion of training and skill development. You will be trained to work with specific individuals. Mileage will be paid between visits (not from or to home)
Benefits: Part-time (10-29.5 hours)
<ul>
<li>
401K (Must unenroll if you do not want to participate)
</li>
<li>
Paid time off
</li>
<li>
Paid training at training rate 
</li>
<li>
10k life insurance (paid by employer)
</li>
<li>
Public transportation benefit enrollment
</li>
<li>
Dependent Care benefit enrollment
</li>
</ul>
Benefits: Full-time (30-40 hours)
<ul>
<li>
401K (Must unenroll if you do not want to participate)
</li>
<li>
Paid time off
</li>
<li>
Paid training at the training rate 
</li>
<li>
10k life insurance (paid by employer)
</li>
<li>
Public transportation benefit enrollment
</li>
<li>
Dependent Care benefit enrollment
</li>
<li>
Medical benefits (Employer contribution $144 for Kaiser insurance or $197 for Aetna insurance, monthly)
</li>
<li>
Dental/Vision
</li>
</ul>
Schedule:
<ul>
<li>
Mornings/Day time for Early Intervention
</li>
<li>
SS/BIAfter school - Monday to Friday 3:00-7:00 pm
</li>
<li>
Weekend option 8:30-3:00 pm.
</li>
<li>
Some daytime work if available for BI
</li>
<li>
Must be available to work a minimum of 10 hours per week part-time. 
</li>
</ul>
Education:
<ul>
<li>
Minimum BA/BS preferred, AA must have RBT or equivalent.
</li>
<li>
Location: Home and center-based programs
</li>
</ul>
Health considerations:
<ul>
<li>
Step by Step follows the CDC mandates. All staff must have a current TB test and renewal every 3 years (for X-ray every 10 years).
</li>
</ul>
 
PLACE OF WORK
The Employer will inform the Employee in advance of the Employee being required to work at other locations.
<ul>
<li>
Onsite Clinic – 1334 Lincoln Blvd, Santa Monica, CA 90401.
</li>
<li>
Client’s homes
</li>
<li>
Community 
</li>
</ul>

Direct Service Provider / Play Facilitator

<h3>Job Description</h3>
Job Description
Position: Area Director I&nbsp;
Status: Exempt &nbsp;
Reports to: Vice President of Programs&nbsp;
Supervises: Site Supervisors, Area Floats, and Substitutes&nbsp;
Position Qualifications:&nbsp;
<ul>
<li>At least five years (5) of supervising experience in ECE (Child development) setting as Site Supervisor or as a Site Director.</li>
<li>12 ECE Units Needed/Required</li>
<li>Program Director Permit Required</li>
<li>BA/BS in education, early education, human services, psychology, or similar fields.</li>
<li>Program Director permit issued by the California Commission on Teacher Credentialing.</li>
<li>Able to oversee 3 or more sites.</li>
</ul>
Plus:&nbsp;
DOJ, FBI and Child Abuse Index clearance. Solid working knowledge of Community Care Licensing requirements, California Department of Education requirements and of Industry “Best Practices”. Ability to manage all aspects of a child development program including staff supervision, all contract compliance, budgeting and financial oversight, child recruitment/registration and curriculum development. &nbsp;
&nbsp;Accountability/Leadership:&nbsp;
Under general direction, provide leadership, plan, organize, and direct daily operations of assigned area sites within NBCC. The VP of Programs directly supervises the Area Directors. In accordance with the Fair Labor Standards Act, this position is exempt from overtime compensation. The Area Director is considered a vital leadership position. A professional attitude and behaviors are expected. Area Directors must demonstrate the ability to work as a collegial team member with respect, trust and professionalism with co-workers. The position is aligned with the NBCC goals, philosophy and agency’s objectives.&nbsp;
&nbsp;Program Management ( 30%)&nbsp;
<ul>
<li>Maintain program oversight to ensure high quality ECE standards / best practice as mandated by California Department of Education (CDE) Title 5 Funding Terms and Conditions; California Department of Social Services (CCL) Title 22; and NBCC.</li>
<li>Area Directors will ensure practices and procedures are the same within the organization. Collaborate with other Area Directors and VP of Program to streamline procedures.</li>
<li>In collaboration with the President &amp; CEO, VP of Development, and VP of Programs provide input and support for grant processes. </li>
<li>Plan and conduct monthly direct report meetings.</li>
<li>Area Directors will manage day to day HR issues involving their staff, seeking guidance from the Human Resources Department as needed or when more complicated situations arise. </li>
<li>Ensure continuity of all program activities – Parent Orientations, Parent Conferences, and Parent Advisory Committees.</li>
<li>In support of Site Supervisor ensure center staffing is complying at all times (vacations, absences, staff shortages, emergencies, etc.).</li>
<li>Provide support and strategic planning during mass enrollment – tours, subsidy, enrollments, phone calls, appointments, etc.</li>
<li>Area Director is responsible for overseeing recruitment, interviews and reference checks for NBCC employees and substitute teachers.</li>
<li>In collaboration with Site Supervisor/Head Teachers, hire, train and provide classroom orientation to classroom teachers.</li>
<li>Provides leadership and implements continuous program improvement, monitors program compliance with CDE and CCL regulations.&nbsp;</li>
<li>Report to VP of Programs, in writing, all/any instances that require reporting to state agencies.</li>
<li>Adheres to all NBCC policies and procedures as mandated by the President &amp; CEO and VP of Programs.</li>
<li>Oversees the facility maintenance and operations of all sites in the region.</li>
<li>Monitor classroom sites to ensure that the facilities that support instruction are attractive, organized, functional, healthy, clean, and safe.&nbsp;</li>
<li>Other assignments that may need the Area Directors expertise, knowledge, or ability.</li>
</ul>
&nbsp;Staff Development (30%)&nbsp;
<ul>
<li>In collaboration with the VP of Programs, plan and implement two annual Staff Development events.</li>
<li>Investigate and forward any staff development opportunities for teachers to Head Teachers, Site Supervisors and the VP of Programs</li>
<li>Oversee all NBCC’s centers’ programs and training and implementation of classroom curriculum to ensure alignment with NBCC Policies, practices, and mission statements. </li>
<li>Provide mentoring &amp; training to the NBCC Site Supervisors/Head Teachers, Food Program Staff, &amp; Enrollment Specialists to ensure NBCC policies / best practices are followed. </li>
<li>Coordinate with local resources for on-going and/or on-site training for center staff.&nbsp;</li>
<li>Engage in regular self-assessment/goal setting and participate in evaluation of job performance with the VP of Program at least once a year.</li>
<li>Conduct timely performance evaluations for direct reports.</li>
</ul>
&nbsp;Budget (10%)&nbsp;
<ul>
<li>Collaborate with Site Supervisors/Head Teachers, President &amp; CEO and the VP of Programs to create yearly budget.</li>
<li>The Business Director will provide templates and data to support creating of annual budgets.</li>
<li>Monitor all program expenditures to meet projections of the annual program budget.</li>
</ul>
&nbsp;CDE and/or Subsidy &amp; other Contracts (15%)&nbsp;
<ul>
<li>In collaboration with the VP of Programs, assist in compliance with all contracts – Food / Nutrition, CDE, grants, etc.</li>
<li>Provide training &amp; support to Site Supervisors, Head Teachers, and Enrollment Specialists for compliance with Title 5 regulations.&nbsp;</li>
<li>Prepare in a timely fashion, appropriate applications and completion of mandated reports related to preschool education for the purpose of ensuring continued funding and complying with Community Care Licensing and CDE requirements.</li>
<li>Assist the VP of Programs to coordinate and develop the required NBCC site(s) closure calendars and CDE contract calendars.</li>
<li>Directly supervise and train all Food Program line staff.</li>
<li>Oversee the maintenance and monitoring of the CACFP Food Program for compliance and reporting.</li>
<li>Oversee or as directed, prepare in a timely fashion appropriate applications and mandated monthly, quarterly, and annually reports related to the Food Program including the creation and distribution of monthly classroom meal count sheets.</li>
<li>Assist as needed in any CACFP Food Program audits and if any corrective actions are required, ensure effective monitoring and implementation of required changes are completed.</li>
</ul>
&nbsp;Garden (5%)&nbsp;
<ul>
<li>In collaboration with the Garden &amp; Nutrition Director, oversee the communication and scheduling between Garden Educator(s) and Head Teachers/Site Supervisors for effective implementation of Garden of Eatin’ curriculum with each classroom.</li>
<li>In collaboration with the Garden &amp; Nutrition Director, oversee the communication and scheduling between Garden &amp; Nutrition Educator, and Head Teachers/Site Supervisors for effective implementation of Garden of Eatin’ parent/volunteer workdays, and other garden events. </li>
</ul>
&nbsp;Outreach – Fund Development (10%)&nbsp;
<ul>
<li>Collaborate and attend NBCC fund development events.</li>
<li>Outreach, collaborate and attend meetings with Sonoma and Marin community partners. &nbsp;</li>
</ul>
Examples: School districts, childcare planning councils, advocacy committees, local resource and referral organizations, and local food banks.&nbsp;
Human Resources:&nbsp;
<ul>
<li>Employee Rights (see Employee Handbook).</li>
<li>Health screening as required in section 101216(g)</li>
<li>Tuberculosis test &amp; document as specified in section 101216(g).</li>
<li>Criminal Record Clerance and/or criminal records exemption (DOJ, CACI &amp; FBI).</li>
<li>Valid Driver’s License (if transporting children).</li>
<li>Child Abuse Managed Reporter Training (online).</li>
<li>Employee Rights (Lic 9052).</li>
<li>Proof of Immunizations for MMR, Tdap &amp; Flu.</li>
<li>Current CPR &amp; First Aid</li>
</ul>
Human Resources/Directors &amp; Site Supervisors:&nbsp;
<ul>
<li>Child Care Center Orientation Records Keeping</li>
<li>Preventative Health Practices</li>
</ul>
Physical Demands&nbsp;
<ul>
<li>Health clearance by a physician.</li>
<li>Ability to fulfill physical requirements of the job including lifting up to 50 pounds, range of movement including squatting, bending, reaching, standing, and sitting.</li>
<li>Proof of current Immunizations (Measles, Pertussis, Influenza, and COVID-19).</li>
<li>T.B. clearance within the past year.</li>
</ul>
 
 
 
Compensation details: 81120-81120 Yearly Salary
 
PI818a782af477-25405-37311066

Area Director I

<h3>Job Description</h3>
Job Description
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. 
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
Serve Robotics is seeking an experienced Training Managerto lead the design, delivery, and continuous improvement of operations training programs for our team that executes last mile robot delivery operations in major US markets. This role is pivotal in ensuring our frontline operators, field technicians, and support staff are equipped with the skills, knowledge, and confidence to deliver safe, efficient, and high-quality service with our robotic delivery fleet.
As Training Manager, you will collaborate closely with Operations, Safety, Engineering, and People teams to standardize processes, maintain compliance, and build a scalable training framework that supports company growth. We’re looking for a proven leader with strong operational instincts, a bias for action, and the ability to inspire and develop a front-line team while making data-informed decisions in a high-growth, fast-moving environment. This leader will be pivotal in building and executing a training program that allows for fast onboarding and scaling for a fast growing publicly traded start up.
Responsibilities
Program Development &amp; Delivery
<ul>
<li>
Design, implement, and manage training programs focused on operational excellence, safety, and compliance for all levels of operations staff.
</li>
</ul>
<ul>
<li>
Develop onboarding curricula for new hires, as well as refresher and upskilling programs for existing employees.
</li>
<li>
Incorporate hands-on, classroom, and digital learning methods to meet diverse training needs.
</li>
</ul>
Process Standardization &amp; Documentation
<ul>
<li>
Create and maintain standard operating procedures (SOPs) and training manuals for operational workflows.
</li>
</ul>
<ul>
<li>
Ensure training aligns with evolving robotics technology, delivery protocols, and regulatory requirements.
</li>
<li>
Ensure required safety training is implemented and tracked to align with region specific safety training requirements.
</li>
</ul>
Evaluation &amp; Continuous Improvement
<ul>
<li>
Monitor and assess training effectiveness through performance metrics, feedback, and field audits.
</li>
</ul>
<ul>
<li>
Introduce data-driven improvements to enhance employee readiness, productivity, and safety outcomes.
</li>
<li>
Partner with leadership to identify skills gaps and develop targeted training solutions.
</li>
</ul>
Collaboration &amp; Leadership
<ul>
<li>
Serve as the primary liaison between Operations, Engineering, and HR for all training-related initiatives.
</li>
</ul>
<ul>
<li>
Train and mentor field trainers, supervisors, and managers to reinforce a culture of learning and operational excellence.
</li>
<li>
Champion a safety-first mindset across the organization and put in place systems to measure effectiveness of safety culture.
</li>
</ul>
Qualifications
<ul>
<li>
5+ years of experience in training, operations, or learning &amp; development, ideally in logistics, robotics, or technology-driven industries.
</li>
<li>
Proven experience and understanding of OSHA general industry standards (29CFR1910)
</li>
</ul>
<ul>
<li>
Strong track record of designing and delivering classroom-based and virtual training programs.
</li>
<li>
Excellent communication and facilitation skills, with the ability to translate complex technical concepts into practical learning experiences.
</li>
<li>
Knowledge of adult learning principles and training evaluation methods.
</li>
<li>
Comfort with operational tools and dashboards; familiarity with BI platforms, spreadsheets, and scheduling tools
</li>
<li>
Experience in safety training, compliance, or regulated industries.
</li>
<li>
Ability to thrive in ambiguity and scale systems and processes in a fast-evolving operation
</li>
<li>
Strong analytical skills; proficient in Google Sheets, Jira, and ThoughtSpot (or equivalent BI tools)
</li>
</ul>
What Makes You Standout
<ul>
<li>
Experience in robotics, last-mile delivery, autonomous vehicles, or similar operational environments.
</li>
</ul>
<ul>
<li>
Familiarity with learning management systems (LMS) and e-learning development tools.
</li>
<li>
Continuous improvement and lean six sigma experience in a fast paced start up environment
</li>
</ul>
Compensation Range: $100K - $130K

Training Manager

<h3>Job Description</h3>
Job Description
Ranked among the largest accounting and consulting firms in the country, Cherry Bekaert delivers innovative and sophisticated advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. If you are ready to find your space and create your future, you belong with us.
As an Audit Intern, you will:
With a Cherry Bekaert internship, you will gain insight into the public accounting profession and build a solid foundation for your career.
<ul>
<li>Work for multiple supervisors on a variety of client engagements</li>
<li>Apply accounting knowledge while performing client work using Firm technology</li>
<li>Shadow Audit professionals of all levels</li>
<li>Participate in team building and training initiatives</li>
<li>Participate in and present on a marketing or research project</li>
<li>Attend social functions: happy hours, lunches, community service projects and other outings</li>
</ul>
What you bring to the role:
<ul>
<li>Juniors or seniors enrolled in an accredited accounting or related program, two years from graduation</li>
<li>Cumulative GPA of 3.0/4.0 or above preferred, but not required</li>
<li>Proficiency with computers and spreadsheet software programs</li>
<li>Ability to travel to client sites as needed, including frequent same-day travel</li>
</ul>
What you can expect from us:
<ul>
<li>Shared values, including uncompromising integrity, a passion for excellence, and mutual respect</li>
<li>The opportunity to innovate and do work that motivates and engages you</li>
<li>A collaborative environment focused on your career growth and continuous professional development</li>
<li>Mentorship and networking experiences with professionals of all levels</li>
</ul>
Depending upon service line, location, and workload, it is an expectation that summer and winter interns will be able to work approximately 32-40 hours per week and to be available during regular business hours/days either online or in the office.
About Cherry Bekaert:
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure.
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is $29.00 - $34.00 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to education, experience, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook.
© 2025 Cherry Bekaert. All Rights Reserved.

Summer 2027 Audit Intern - Palm Beach Gardens

<h3>Job Description</h3>
Job Description
Northern Star Resources Limited (ASX: NST) is an Australian ASX 100 gold producer with four Tier-1 world-class projects located in highly prospective and low sovereign risk regions of Australia and North America. Northern Star is the second largest Australian gold producer and among the top 10 gold miners globally. Northern Star continues to invest in building a strong asset base through strategic acquisitions and aggressive exploration to extend the mine lives across its world-class operations and generate earning accretive value for its Shareholders through operational effectiveness
Northern Star (Pogo) LLC have a challenging and rewarding opportunity for a Mill Maintenance Planner at our world-class Pogo operation in Alaska on an even camp schedule.
What do we offer?
<ul>
<li>Vibrant hub of activity on site, with the ability to be part of successful and productive team </li>
<li>Permanent position and extended mine-life offering job security.</li>
<li>Excellent remuneration package with bonuses, insurances, 401k and paid leave.</li>
<li>Ongoing development opportunities and growth within a company that continuously invest in their people.</li>
</ul>
What's the role?
The Mill Maintenance Planner reports to the Mill Maintenance Superintendent and the primary role is responsible for the effective maintenance planning, scheduling and shutdown personnel and resources to achieve reliability and availability of fixed equipment in the Processing Plant. This role will focus on the R.C.M. group and Filter Press planning. 
Duties include: 
<ul>
<li>Organize and schedule downtime by coordinating with Operations, Maintenance, Warehouse, and vendors to ensure manpower, equipment, and tool availability for all crafts. </li>
<li>Plan and schedule preventive maintenance and repairs utilizing the manpower and talent supplied by the Fixed Plant Maintenance, Condition Monitoring and Electrical Supervisors. </li>
<li>Ensure correct parts are staged for scheduled preventive maintenance and back log repairs. </li>
<li>Create preventive maintenance schedules and work orders for equipment, modify preventive maintenance as needed, ensure all procedures, pump wear data sheet, parts list, and calibration sheets are an integral part of the work order. </li>
<li>Generate purchase requisitions. Assure purchase requisitions use correct account coding and are posted to the appropriate work orders. </li>
<li>Evaluate component rebuild options vs. new procurement and communicate logical decision to management. </li>
<li>Work closely with vendors and warehousing to ensure stock availability, validate min/max quantities, and manage inventory additions and deletions </li>
<li>Conduct research, obtain price and availability quotes, and direct order parts and/or equipment essential to complete work assigned to Mill Maintenance, Electrical, Instrumentation, Condition Monitoring and HVAC Departments. </li>
<li>Ensure all safety related activities are undertaken in accordance with Company policy and MSHA requirements including Hazard ID's, pre-start checks, pre-start meetings, and incident reporting.</li>
</ul>
What are we looking for?
You'll be a highly organised individual who will display behaviour consistent to our Northern Star Values of Safety, Teamwork, Accountability, Respect and Results, looking to work with the business for the long term and be an integral part in its future growth and development. 
The specifics:
<ul>
<li>High school diploma or GED </li>
<li>Mining industry fixed plant equipment planning and scheduling and/or mechanical experience with computer-based maintenance planning/scheduling</li>
<li>Minimum 5 years practical experience in mechanical/electrical planning or other related field </li>
<li>High level of organizational and planning skills</li>
<li>Technical knowledge of fixed plant equipment &amp; parts. </li>
<li>Computer literacy Microsoft Office, Pronto or similar CMMS.</li>
<li>Good communication skills. </li>
<li>Flexibility to adapt to improved procedures and practices.</li>
<li>Awareness of the Mine Safety and Health Administration (MSHA) Act &amp; Regulations. </li>
<li>Be able to pass a background check and post offer physical.</li>
</ul>
The Details:
Working a 15 day on, 13 day off OR 22 days on, 20 days off schedule of days, up to 12 hours a day or more at a remote campsite. Extreme conditions, including but not limited to extreme and changing weather conditions, dust, mud, varying levels of noise, varying degrees of light and dark, in and around artificial light and in a confined work area.
Employees are required to stay on site at the company provided camp during the work rotation. Camp facilities provide dining service, games room, exercise &amp; weight room, sauna, and accommodation rooms. Dormitory rooms have a land line phone, great Wi-Fi &amp; cable TV. Cell service is available through Wi-Fi. The Company provides a bus service to and from Fairbanks, Delta Junction and Tok, Alaska.
Why join us?
When you join our Company, you join the Northern Star Team. You will be engaged in a dynamic work environment where you will be valued as an integral part of the team, and where you can develop and grow with our business.
Northern Star actively supports and contributes to the local community in which we operate. We are a proud supporter of the Veterans' Employment Commitment and recognise the advantage of a diversified workplace including diversity of gender, thought, experience, and ethnicity. We encourage applications from diverse backgrounds and strive for workplace excellence.
Want to know more about Northern Star? Check out our website here: <a href="http://www.nsrltd.com/" target="_blank">http://www.nsrltd.com/</a> or follow us on linked in: <a href="https://www.linkedin.com/company/northern-star-resources-limited/" target="_blank">https://www.linkedin.com/company/northern-star-resources-limited/</a>
Shortlisting for this role will begin immediately.
Candidates living in the Fairbanks North Star Borough, Delta and Tok regions will be given first consideration.
Due to the large volume of applications, only applicants who are shortlisted will be contacted.
 Job Posted by ApplicantPro

Mill Maintenance Planner

<h3>Job Description</h3>
Job Description
7 ALPHA is a nonprofit 501(c)(3) organization licensed as a Short-Term Residential Therapeutic Program (STRTP). We are committed to delivering trauma-informed care and unwavering support to youth in a safe, structured, and nurturing environment. Our mission is to foster stability, encourage personal growth, and build essential life skills—empowering youth to transition successfully and confidently into the community. Position Summary Direct Support Professional Care Staff are responsible for the daily supervision, guidance, and support of youth in care, ensuring safety, emotional well-being, and compliance with program rules. Staff members will provide a combination of therapeutic interaction, role modeling, crisis intervention, and life skills training in alignment with STRTP policies and trauma-informed practices. Key Responsibilities
<ul>
<li>Monitor youth to ensure safety, structure, and positive engagement at all times.</li>
<li>Implement trauma-informed and therapeutic behavioral support strategies.</li>
<li>Support youth in daily routines, personal hygiene, and life skills development.</li>
<li>Participate in recreational, educational, and therapeutic activities.</li>
<li>Complete timely documentation, including incident reports, daily logs, and behavioral notes.</li>
<li>De-escalate and manage crises in accordance with approved intervention techniques.</li>
<li>Transport youth to appointments, school, and activities using agency vehicles.</li>
<li>Communicate effectively with team members, supervisors, and clinical staff regarding youth progress and needs.</li>
</ul>
Requirements
Direct Care Staff Requirements
Prior to employment, direct care staff must meet at least one qualification and demonstrate relevant knowledge, skills, and abilities:
<ol>
<li>
Bachelor’s Degree (B.A. or B.S.).
</li>
<li>
Child Development Teaching Permit.
</li>
<li>
12 semester units in Early Childhood Education, Adolescent Development, Foster and Kinship Care Education, or Psychology plus 100 hours of on-the-job experience working with children (which may be completed after hire, but until then the staff cannot count toward ratios or be left unsupervised).
</li>
<li>
Alcohol/Drug Counseling Certificate plus 100 hours of experience with children.
</li>
<li>
Vocational training certificate/credential or journeyperson status, plus 100 hours of relevant experience (e.g., mentor, teacher, coach, counselor, or caregiver in a residential setting).
</li>
<li>
One year of prior experience as a full-time staff or volunteer at a group home, STRTP, or substance abuse treatment program.
</li>
<li>
Relevant life experience in child welfare, mental health, or juvenile justice systems as a consumer, mentor, or caregiver, or life experience caring for children with high needs.
</li>
</ol>
<ul>
<li>Experience:</li>
<li>At least 100 hours&nbsp;working with youth in a residential, group home, school, or related setting; STRTP experience preferred.</li>
<li>Familiarity with trauma-informed care and behavioral management practices.</li>
<li>Age Requirement: Must be at least 21 years old.</li>
<li>Valid California Driver’s License with a clean driving record.</li>
<li>Ability to pass a DOJ/FBI background check, Child Abuse Index check, and pre-employment physical/TB test.</li>
<li>Current CPR/First Aid Certification (or ability to obtain before start date).</li>
</ul>
Compensation: Competitive hourly wage based on experience and qualifications.
 How to Apply: Submit your resume to <a href="mailto:info@7alpha.org" target="_blank">info@7alpha.org</a> with the subject line “Direct Support Care Staff Application.”

Direct Care Professional

<h3>Job Description</h3>
Job Description
Quality Medical Management partners with attorneys, doctors, and patients to coordinate care for personal injury cases. We pride ourselves on speed, professionalism, and persistence in scheduling and case management. Attorneys trust us to make things happen quickly, and patients rely on us for guidance through their treatment journey.
 
We are looking for a highly responsive Intake &amp; Scheduling Specialist to join our team and become the front-line contact for new referrals.
Compensation:
$17 - $21 hourly
Responsibilities:
<ul>
<li>Monitor shared intake email inbox and respond to attorney referrals within minutes during business hours.</li>
<li>Call patients immediately after receiving a referral, verify information, and guide them through the intake process.</li>
<li>Aggressively coordinate with medical providers to schedule first appointments (phone, email, and 3-way calls as needed).</li>
<li>Contact the patient and coordinate scheduling, including 3-way calls if the provider is unresponsive.</li>
<li>Keep accurate records of all calls, emails, and scheduling actions in our system.</li>
<li>Provide same-day updates to attorneys and internal case managers once patients are scheduled.</li>
<li>Escalate unresponsive patients or providers to supervisors quickly.</li>
</ul>
Qualifications:
<ul>
<li>Proficiency with Microsoft Office products, especially Microsoft Excel</li>
<li>Familiarity with case management and CRM systems a bonus</li>
<li>Firm knowledge of spreadsheet and data management, as well as computer skills</li>
<li>Previous customer service or sales experience preferred</li>
</ul>
<ul>
<li>Tech-savvy: Gmail, Google Workspace (Docs, Sheets, Groups/Collaborative Inbox), CRM, or case management software.</li>
<li>Comfortable making calls, handling objections, and pushing for scheduling confirmations.</li>
<li>Excellent written and verbal communication skills (clear, professional, and empathetic).</li>
<li>Ultra-responsive &amp; detail-oriented. Attorneys expect speed — minutes, not hours.</li>
<li>Previous experience in medical office coordination, case management, legal support, or patient intake is strongly preferred.</li>
</ul>
About Company 
Quality Medical Management specializes in providing comprehensive medical support to individuals involved in auto or work accidents. Our mission is to ensure that every client receives prompt and effective medical care, regardless of their insurance status.

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