field_job_employment_type

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field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
We are seeking an Assistant Manager - Customer Service - to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Assist in inventory and ordering</li>
<li>Provide information about the products and services</li>
<li>Troubleshoot and resolve product issues and concerns</li>
<li>Document and update customer records based on interactions</li>
<li>Develop and maintain a knowledge base of the evolving products and services</li>
<li>Prepare and process parts to ship to customers</li>
<li>Assist in the oversight, training and mentoring of employees</li>
<li>Support Sales team in shipping products to trade shows, meetings and clients</li>
<li>Other duties as assigned</li>
</ul>
​Qualifications:
<ul>
<li>Must be reliable</li>
<li>Must be a team player</li>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
<li>Working knowledge of Microsoft Office programs (Knowledge of NetSuite a plus)</li>
<li>must live in the Indianapolis/Whitestown area</li>
<li>must be able to lift 50-75 lbs.</li>
<li>fork truck experience a plus</li>
</ul>
Company DescriptionWestfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast. As a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors. 
<h3>Company Description</h3>
Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast.\r\nAs a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors.

Assistant Manager-Customer Service

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION
 
Job Title: Customer Service Program Manager FLSA Status: Exempt
Job Code: 11501 Date Created: 3/14/2017
Reports To: Customer Relationship Manager Date Revised: 2/02/2023
Department Name: 33 -Customer Relationship Management Date Reviewed: 2/02/2023
Location: Wichita 

 
POSITION SUMMARY 
Provide an exceptional customer experience by delivering prompt, courteous, professional and accurate information to internal and external customers. Review, research, and analyze complex issues to ensure successful resolution while positively representing Integra Technologies. Drive quality and on-time delivery on all assigned customer projects through effective cooperation with internal departments.
 
 
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE
<ul>
<li>Act as primary customer contact, ensuring frequent and professional communications with customers. Provide accurate and ongoing status reports as required to each customer (at least weekly).</li>
<li>Provide accurate and timely follow through to external and internal customers in a professional, courteous and timely manner. Investigate customer complaints and issue corrective actions as required. </li>
<li>Lead onsite customer visits and ensure that customer needs are met while visiting.</li>
<li>Efficiently and accurately enter and maintain all customer account data and activity in appropriate systems. </li>
<li>Drive on-time delivery on all assigned customer projects, including part qualification, through effective cooperation with scheduling, purchasing, operations, engineering, sales, shipping/receiving, and quality assurance. </li>
<li>Provide stellar customer satisfaction by routinely anticipating and resolving complex, non-routine problems. </li>
<li>Ensure quality of results by carefully reviewing all product processing is correctly planned and any deviations are thoroughly vetted for potential risks.</li>
<li>Regularly review revenue to ensure internal revenue recognition is scheduled correctly and that customer invoicing is accurate and timely.</li>
<li>Follow and maintain documented departmental procedures to maintain quality and ensure ISO recertification. </li>
<li>Maintain customer-specific documentation to ensure that all customer needs are met without interruption, including projects, meetings, and onsite visits, when unavailable.</li>
<li>Provide support and backup as needed to team members to ensure that customer needs are met. </li>
<li>Flexibility to perform other duties as assigned. </li>
</ul>

JOB REQUIREMENTS INCLUDE

Education: Bachelor’s Degree in Business or related field preferred; however, a combination of education and experience wherein the skills and abilities to perform the responsibilities and functions have been adequately demonstrated is acceptable. 

Experience: Minimum of two years of customer service and project management experience preferred. Minimum of one year of Semiconductor industry experience preferred. 

Knowledge/Skills: 
<ul>
<li>Excellent at building strong relationships with customers and individuals from various internal departments, particularly other Customer Service Specialists.</li>
<li>Effective, clear communications with internal and external customers, both verbally and in writing, while acting as Subject Matter Expert to customers. </li>
<li>Self-motivated and able to balance and prioritize many tasks on a regular basis. </li>
<li>Adaptability to changes in the work environment, delays or unexpected events and adjust approach or method to best fit the situation. </li>
<li>Ability to remain flexible, dependent on the needs of the customer, in order to meet deadlines as well as customer expectations. </li>
<li>Effectively and efficiently utilize Microsoft Office applications and other computer products and programs. </li>
<li>Ability to learn how to interpret an extensive variety of technical instructions in written, oral, diagram, or schedule form. </li>
<li>Ability to quickly learn and fully utilize complex processes and tools.</li>
<li>Demonstrated ability to calculate figures and amounts such as total revenue, percentages, durations and estimated completion. </li>
</ul>

SUPERVISORY RESPONSIBILITIES
 
Total Number of Employees Directly Supervising: _0_
Number of Subordinate Supervisors Reporting to Position: _0_

This job description is intended to describe the general nature and level of work being performed. This is not intended to be an all-inclusive list of responsibilities, duties, skills required of employees so classified. 
In addition, this is not an employment contract and should not be construed or interpreted as creating an implied or expressed guarantee of continued employment. The employment relationship at Integra Technologies Inc is by mutual consent (Employment at Will). 
I have read the job description, as well as the physical requirements below, and understand the expectations. By signing below, I acknowledge that I am able to perform the essential functions and meet the minimum requirements.

EMPLOYEE___________________________________________ Date ____________
PHYSICAL REQUIREMENTS INCLUDE
In an average workday, employee must (check one frequency for each task):
Task
None
Occasional
Frequent
Constant
Stand
☐ 
☐
☒
☐ 
Walk
☐
☐
☒
☐
Sit
☐
☐
☐
☒
Bend/stoop
☐
☒
☐
☐
Climb
☒
☐
☐
☐
Reach above shoulders
☐
☒
☐
☐
Squat/crouch/kneel
☐
☒
☐
☐
Push/pull
☒
☐
☐
☐
Lift
☐
☒
☐
☐
Usual amount
☐ &lt;10 lbs
☒ 11-25 lbs
☐ 26-50 lbs
☐ 51+ lbs
Carry
☐
☒
☐
☐
Usual amount
☐ &lt;10 lbs
☒ 11-25 lbs
☐ 26-50 lbs
☐51+ lbs

Employee must use hands for repetitive action such as (please check all):
Task
Right
Hand
Left
Hand
Simple grasping
☒ Yes
☐ No
☒ Yes
☐ No
Firm grasping
☐ Yes
☒ No
☐ Yes
☒ No
Fine manipulation
☒ Yes
☐ No
☒ Yes
☐ No

WORKING CONDITIONS INCLUDE
In an average workday, employee is exposed to (check one frequency for each task):
Task
 None
Occasional
 Frequent
Constant
General shop conditions
☐
☐
☒
☐
General office environment
☐
☐
☐
 ☒ 
Humid, extreme hot/cold temps (non-weather)
☒
☐
☐
☐
Outdoor weather conditions
☒
☐
☐
☐
Fumes or airborne particles
☒
☐
☐
☐
Fluorescent lights
☐
☐
☐
☒
Moving, mechanical parts
☒
☐
☐
☐
Toxic chemicals
☒
☐
☐
☐
Loud noise intensity levels
☒
☐
☐
☐
Risk of electrical shock
☒
☐
☐
☐
Travel for job
☐
☒
☐
☐

Customer Service Program Manager

<h3>Job Description</h3>
Job Description
If interested: email your resume to rdegraw @astoncarter.com (no space between the "w" and "@")
Description
In this role, success is driven by a combination of strong client relationship management, proactive business development, and effective consultant placement. Consistently high sales activity and outreach have enabled the opening and nurturing of new accounts, while a focus on quality and process improvement has supported positive fill ratios and consultant growth. Key attributes such as communication, resilience, collaboration, and accountability have been instrumental in building trust with clients and delivering results. With several years of experience in client-facing, sales, and recruiting roles, you have demonstrated the ability to leverage data, provide strategic insights, and foster team development, positioning yourself as a valuable partner and leader in your field. Optional skills such as CRM proficiency, compliance knowledge, and advanced analytics further enhance your effectiveness and adaptability in a dynamic environment.
Skills
Customer service, customer service management, sales and finance, ERP, sales, financial management, Data entry
Top Skills Details
Customer service,customer service management,sales and finance,ERP
Additional Skills &amp; Qualifications
Additional Skills &amp; Qualifications
Optional skills such as CRM system proficiency (e.g., Salesforce, Bullhorn), advanced Excel/data visualization, and industry-specific compliance knowledge can be applied to streamline workflow, enhance reporting accuracy, and ensure regulatory adherence. Presentation and negotiation skills support effective client pitches and candidate closing, while project management experience enables efficient handling of multiple accounts and initiatives.
Required education may include a bachelor’s degree in business, communications, or a related field. Certifications in recruiting (e.g., AIRS, LinkedIn Certified Professional–Recruiter) or project management (e.g., PMP, CAPM) are valued but not mandatory. For these optional skills, 1–3 years of relevant experience is preferred.
Key attributes of success include adaptability to changing client needs, strong organizational skills, and a continuous improvement mindset. The ability to quickly learn new systems and processes, collaborate across teams, and maintain high ethical standards is essential.
Desired/Nice to Have Skills:
Experience with HRIS/payroll platforms
Familiarity with compliance standards (e.g., FLSA, EEO)
Data-driven decision-making
Experience supporting process automation or system upgrades
Multilingual communication skills
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $116000.00 - $174000.00/yr.
ITT Employee Value Proposition ITT’s employee value proposition centers on providing a supportive, inclusive, and high-performance culture where employees are empowered to thrive personally and professionally. ITT offers:
A sense of community and belonging—employees are valued for their contributions and encouraged to reach their full potential. Opportunities for growth and development—training, professional advancement, and recognition of achievements. A culture of service leadership, integrity, and innovation—employees are expected to put others first, act with integrity, embrace change, and drive positive impact. Wellness and work-life balance—programs and benefits that support physical, emotional, and financial well-being. Recognition and appreciation—celebrating milestones and achievements, fostering pride in work and company mission.
ITT’s EVP is designed to attract, motivate, and retain top talent by offering a total rewards package and a workplace where employees feel engaged, supported, and empowered to make a difference.
Workplace Type
This is a fully onsite position in Valencia,CA.
Application Deadline
This position is anticipated to close on Oct 22, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

Customer Service Manager

<h3>Job Description</h3>
Job Description
Customer Service Representative 

COMPANY: HornerXpress Palm Beach, Inc.
REPORTS TO: Branch Manager
FLSA: Non-Exempt
HOURS: Full-time
 Position Summary
The right candidate for this role is a team player who enjoys interacting with customers and efficiently works with internal departments to process orders, manage key accounts, and support the sales team. This position requires someone who is detail-oriented, courteous, and has excellent data entry, problem-solving, and communication skills.
Key Responsibilities:
Communication &amp; Customer Service
<ul>
<li>Provide prompt and courteous customer service – warmly greet customers, promptly answer queries, take orders and resolve issues</li>
<li>Excellent telephone and in-person etiquette; speaks clearly and answers inbound calls a timely fashion</li>
<li>Communicate the needs for products, supplies or other necessities to the appropriate department managers</li>
<li>Notify customers about upcoming events, new products and business-related items</li>
<li>Inside Sales Support &amp; Key Account Management</li>
<li>Serve as the first point of contact for key accounts, ensuring a high level of service and timely resolution of issues.</li>
<li>Support the outside sales team by handling customer inquiries, generating quotes, and processing orders.</li>
<li>Act as a liaison between customers and internal departments to coordinate special projects and custom orders.</li>
<li>Maintain strong relationships with customers by proactively addressing their needs and providing product recommendation</li>
<li>generate accurate quotes, and act as a liaison for special projects.</li>
</ul>

Data Entry
<ul>
<li>Listen to requests/orders while accurately entering data into computer</li>
<li>Use electronic price files for costing of goods </li>
<li>Maintain accurate records of special orders and back orders</li>
<li>Accurately enter orders, price quotes into Microsoft Dynamics 365</li>
<li>Complete credit forms accurately including all customer and product related notes</li>
<li>Run customer reports </li>
</ul>
Organization
<ul>
<li>File daily paperwork such as sales tickets, price quotes and return forms to the proper location, and maintain accurate records</li>
<li>Keep sufficient stock of all necessary office supplies</li>
</ul>

Product Knowledge
<ul>
<li>Attend required training and industry events to understand all products, processes and codes seamlessly.</li>
<li>Maintain current industry catalogs, brochures, and other information physically and electronically for use as references.</li>
<li>Understand company processes, procedures and their flow, such as receiving, purchasing, order entry, shipping, accounting and dispatch, to efficiently perform duties. </li>
</ul>

Order Fulfillment
<ul>
<li>Accurately pull orders and assist with duties assigned by management (warranty, inventory, cycle counts and stock movement).</li>
<li>Safety when it comes to the use of tools (i.e., RF guns, handcarts, ladders, pallet jacks, tape guns, forklifts).</li>
</ul>
Other Requirements:
<ul>
<li>Positive, enthusiastic and flexible attitude</li>
<li>Attention to detail </li>
<li>Strong communication, organizational, and problem-solving skills</li>
<li>Ability to regularly lift or move 50-100 pounds onto a handcart, pallet or into stocking area</li>
<li>Ability to walk up and down stairs and ladders to pull or place products</li>
<li>Experience working in Microsoft Dynamics 365 preferred</li>
<li>Basic math skills (add, subtract, multiply, divide)</li>
<li>Customer service experience</li>
<li>Bilingual a plus</li>
<li>Pool industry experience is a plus</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Participation in the Team Horner Employee Stock Ownership Plan</li>
<li>Tuition reimbursement </li>
<li>Ongoing industry training</li>
<li>Yearly performance and long service awards and events</li>
<li>Paid time off: Holiday, Vacation and Personal </li>
<li>Health, dental and vision insurance offered</li>
<li>Short/Long term disability insurance offered</li>
<li>401K and Roth offered</li>
<li>Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives</li>
<li>Positive and friendly work environment</li>
<li>Merchandise discounts </li>
</ul>
…and so much more!

Customer Service

<h3>Job Description</h3>
Job DescriptionCompany Description 
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $13.50 Per Hour
Our Benefits
Total Rewards package available to our team:
<ul>
<li>We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)</li>
<li>Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
<ul>
<li>Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending</li>
<li>Company paid life, accidental death insurance, and exclusive vendor discounts</li>
</ul>
</li>
<li>Mileage reimbursement is provided when traveling between properties or other work-related tasks</li>
<li>Our Property Managers have the opportunity to earn performance-based bonuses!</li>
</ul>
Job Description 
<ul>
<li>Our Property Managers get to work independently at multiple locations; spending time both inside and outside</li>
<li>We assess customer storage needs and make suggestions, including selling packing and moving supplies</li>
<li>Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent</li>
<li>Auditing cash drawers and making bank deposits are part of the daily business</li>
<li>We help keep our customers current with payments and make reminder and collection calls when required</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to transport lift/move items weighing up to 35 pounds</li>
<li>Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.</li>
<li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.</li>
</ul>
Qualifications 
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
 Additional Information 
More about Us! Public Storage&nbsp;was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having&nbsp;Best Career Growth, ranked us in the&nbsp;Top 5% for Work Culture,&nbsp;and in the&nbsp;Top 10% for Diversity and Inclusion.
Apply Now&nbsp;for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0205

Customer Service - Self Storage Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $16.00 Per Hour
Our Benefits
Total Rewards package available to our team:
<ul>
<li>We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)</li>
<li>Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
<ul>
<li>Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending</li>
<li>Company paid life, accidental death insurance, and exclusive vendor discounts</li>
</ul>
</li>
<li>Mileage reimbursement is provided when traveling between properties or other work-related tasks</li>
<li>Our Property Managers have the opportunity to earn performance-based bonuses!</li>
</ul>
Job Description 
<ul>
<li>Our Property Managers get to work independently at multiple locations; spending time both inside and outside</li>
<li>We assess customer storage needs and make suggestions, including selling packing and moving supplies</li>
<li>Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent</li>
<li>Auditing cash drawers and making bank deposits are part of the daily business</li>
<li>We help keep our customers current with payments and make reminder and collection calls when required</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to transport lift/move items weighing up to 35 pounds</li>
<li>Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.</li>
<li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.</li>
</ul>
Qualifications 
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
 Additional Information 
More about Us! Public Storage&nbsp;was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having&nbsp;Best Career Growth, ranked us in the&nbsp;Top 5% for Work Culture,&nbsp;and in the&nbsp;Top 10% for Diversity and Inclusion.
Apply Now&nbsp;for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

<h3>Job Description</h3>
Job DescriptionCompany Description 
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $13.50 Per Hour
Our Benefits
Total Rewards package available to our team:
<ul>
<li>We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)</li>
<li>Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
<ul>
<li>Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending</li>
<li>Company paid life, accidental death insurance, and exclusive vendor discounts</li>
</ul>
</li>
<li>Mileage reimbursement is provided when traveling between properties or other work-related tasks</li>
<li>Our Property Managers have the opportunity to earn performance-based bonuses!</li>
</ul>
Job Description 
<ul>
<li>Our Property Managers get to work independently at multiple locations; spending time both inside and outside</li>
<li>We assess customer storage needs and make suggestions, including selling packing and moving supplies</li>
<li>Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent</li>
<li>Auditing cash drawers and making bank deposits are part of the daily business</li>
<li>We help keep our customers current with payments and make reminder and collection calls when required</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to transport lift/move items weighing up to 35 pounds</li>
<li>Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.</li>
<li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.</li>
</ul>
Qualifications 
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
 Additional Information 
More about Us! Public Storage&nbsp;was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having&nbsp;Best Career Growth, ranked us in the&nbsp;Top 5% for Work Culture,&nbsp;and in the&nbsp;Top 10% for Diversity and Inclusion.
Apply Now&nbsp;for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0066

<h3>Job Description</h3>
Job Description
What are we looking for
We are looking for a Customer Service Manager for our Shop located in Atlanta, GA, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.
What you will do
The Customer Service Manager position coordinates and controls the activities of the customer service team to maintain and ensure customers are serviced promptly and properly by training and managing staff effectively. They are also responsible for meeting organizational and operational objectives.
Job Expectations
<ul>
<li>Direct the daily operations of the customer coordinators.</li>
<li>Plan, prioritize, and delegate work tasks to ensure the proper functioning of the department</li>
<li>Maintain high customer service levels.</li>
<li>Enforce customer service policies and procedures.</li>
<li>Handle complex and escalated customer complaints and service issues.</li>
<li>Monitor accuracy of reporting and database information.</li>
<li>Identify and implement strategies to improve quality of service, productivity, and profitability.</li>
<li>Coordinate and manage customer service projects and initiatives.</li>
<li>Complete job in Job Tracker and supplier sites when necessary.</li>
<li>Manage and evaluate staff performance.</li>
<li>Identify and address staff training and coaching needs.</li>
<li>Update Daily Operational Dashboard.</li>
<li>Promotes cooperation and commitment within a team to achieve goals and deliverables</li>
<li>Partner with the People Department to maintain office policies as necessary</li>
<li>Other duties as assigned by management</li>
</ul>
What you need to succeed
EXPERIENCE Required: 5+ years of customer service experience 2+ years in a managerial role Desired: 1+ year(s) of work experience in the stone industry
EDUCATION Required: High School Diploma/GED Desired: Associate Degree in Business or related areas
KNOWLEDGE Required: Proficiency in Microsoft Office (Excel, Outlook, etc.)
SKILLS Required: Ability to multi task and work in an extremely fast paced environment Excellent communication skills, both verbal and written. Ability to multitask Customer Service oriented
What we do offer
You will join a company:
<ul>
<li>With an international mindset and presence in 100+ countries.</li>
<li>In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project.</li>
</ul>
Wage Range: The annual Starting salary for this position starts at $60,000
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements, including Medical, Dental, and Vision Insurance, Short-term and Long-term Disability and Basic Life and Supplemental Insurance. You will also be eligible to enroll in our 401(k) Retirement Plan, starting the first of the month. Paid time off: Vacation time will be accrued monthly and will be subject to change per the Company’s policy updates. 5 days of sick time. Full-time employees will receive 2 floating holidays to use each year. If hired after July 1, employees receive 1 floating holiday to use for that calendar year.
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Shift:
<ul>
<li>Morning shift</li>
</ul>
Experience:
<ul>
<li>Managerial: 3 years (Required)</li>
<li>Microsoft Office: 3 years (Required)</li>
<li>Customer Service Manager: 4 years (Required)</li>
</ul>
Language:
<ul>
<li>English (Required)</li>
<li>English and Spanish (Required)</li>
</ul>
Ability to Commute:
<ul>
<li>Atlanta, GA 30336 (Preferred)</li>
</ul>
Work Location: In person

<h3>Job Description</h3>
Job DescriptionCustomer Service Manager
Customer Service Manager Position Overview The Customer Service Manager will manage accounts, taking orders from customers, and resolve issues with orders. You will lead the customer service initiatives within our organization, focusing on enhancing customer satisfaction and retention. We are looking for a candidate with experience in customer service / supply chain within the food, beverage, or CPG industries.&nbsp; Key Responsibilities
<ul>
<li>Develop and implement customer service strategies to enhance customer satisfaction and loyalty.</li>
<li>Manage and lead the customer service team, providing training and support to ensure high performance.</li>
<li>Analyze customer feedback and metrics to improve service delivery and resolve issues effectively.</li>
<li>Collaborate with supply chain and food manufacturing teams to streamline order processes and improve customer experiences.</li>
<li>Monitor and manage customer purchase orders, ensuring accuracy and timely delivery.</li>
<li>Establish and maintain strong relationships with key customers, addressing their needs and concerns promptly.</li>
</ul>
Qualifications
<ul>
<li>Minimum of 5 years of experience in customer service or customer success roles, preferably in the food, beverage or CPG sectors.</li>
<li>Strong understanding of supply chain processes and food manufacturing operations.</li>
<li>Exceptional communication and interpersonal skills, with a focus on customer relations.</li>
<li>Proven leadership skills with the ability to motivate and develop a team.</li>
<li>Familiarity with CRM software and customer service tools.</li>
</ul>
Benefits
<ul>
<li>401K with match</li>
<li>Health, Dental, and Vision insurance</li>
<li>PTO and Sick Time</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 09/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at <a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a> to make arrangements.

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of the San Francisco Bay. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
 
Essential Duties and Responsibilities:
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs. </li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
2. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
3. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
Requirements:
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
 
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
 
 
What We Offer:
<ul>
<li>$20.18 hourly</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Job Details:
<ul>
<li>Exemption Status: Non-Exempt</li>
<li>Position Type: Full time</li>
<li>Travel Requirements: May travel to different sites as needed</li>
<li>Job Shift: Varies</li>
</ul>
 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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