<h3>Job Description</h3>
Job Description
Hammer &amp; Nails Chamblee, Georgia (Atlanta) is looking for the perfect candidate to fill our position as a sales associate / member concierge for when we open at the all new The Manor mixed use complex in June, 2025! Be the first and last impression for every guest and make each experience matter. Come join our team and be the best part of someone's day. This position is very sales oriented and is compensated on an hourly and commission structure based on sales! This position will begin prior to opening to facilitate our pre-sales campaign which starts in April, 2025.
At Hammer and Nails, we provide more than just a haircut or manicure; we provide an experience that men can't get anywhere else. Our concept welcomes men into the art of grooming by offering the exceptional technical services of an old school barbershop and nail salon, with the feel of an exclusive lounge where any man can put his feet up in our over-sized leather chairs, sip his favorite aged scotch, and relax while being treated like a king. We believe in affordable luxury experiences that aren't pretentious, but accessible to everyone.
Here, we don't rush our services to turn guests around, we take our time. We know quality is in the details.
Our artists craft a unique experience by educating their guests on grooming routines, products, and services that fit their lifestyles. Trained sales and marketing professionals manage your guests to ensure that artists are busy behind the chair, focusing on the thing you love most. We seek passionate artists who are obsessed with their craft, want to grow professionally, and love the art of hospitality.
We are currently looking for candidates with the following skills and credentials:
<ul>
<li>Salon and/or Gym front desk experience.</li>
<li>Sales experience is a HUGE PLUS.</li>
<li>Membership sales experience a BIGGER PLUS!</li>
<li>Scheduling appointments.</li>
<li>Accurately book, change, and cancel client appointments.</li>
<li>Utilize computers with skill and proficiency.</li>
<li>Maintain a clean; safe, fully stocked, and well-organized work area.</li>
<li>Manage inventory accurately.</li>
<li>Properly open and close each day according to Salon Procedures.</li>
</ul>
Responsibilities
<ul>
<li>Ability to manage day-to-day operations to run a salon.</li>
<li>Commitment to work a flexible schedule, including weekends and evenings.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Listen and address customer/employee complaints and concerns.</li>
<li>Basic computer skills.</li>
</ul>
If this describes you, then please send us your resume. Come join an amazing team in one of the most dynamic cities in metropolitan Atlanta.
About Hammer &amp; Nails Grooming Shop For Guys
Hammer &amp; Nails is the premier destination for men's grooming services. We provide an unparalleled experience to fit all your needs. We’ve built a man cave and it has everything you’d expect and more. You get your own TV, top of the line noise canceling headphones, no bright lights shining in your face, a complimentary frosty beverage, or one with a nice smooth finish, if you’d like (and who wouldn’t)? Every seat you kick back in is custom crafted to our specifications with your comfort being priority number one. Whether it’s the all black, classic barber chair, the hand-fabricated seats in our reception area or the oversized and oversized leather chairs in the hand and foot grooming room, you are gonna feel like a modern-day king. And, oh yeah, you can get an amazing manicure, pedicure, haircut, shave, facial or wax to get you on point.
Additional Compensation:
*Bonus Incentives
Company DescriptionHammer &amp; Nails is a luxury grooming shop for men, delivering a first-class experience in a man-cave-inspired setting. Our services go beyond the standard haircut—we offer precision barbering, manicures, pedicures, and grooming services designed exclusively for men. Each guest enjoys a personalized experience with their own flat-screen TV, a complimentary beverage, and top-tier service from skilled professionals. Our locations operate on a membership-based model, creating a loyal client base and a consistent work environment for our team. At Hammer &amp; Nails, we don’t just groom, we elevate how men experience self-care. We’re looking for team members who take pride in their craft, thrive in a professional and upscale setting, and want to be part of a growing brand that’s changing the way men think about grooming. 
<h3>Company Description</h3>
Hammer &amp; Nails is a luxury grooming shop for men, delivering a first-class experience in a man-cave-inspired setting. Our services go beyond the standard haircut—we offer precision barbering, manicures, pedicures, and grooming services designed exclusively for men. Each guest enjoys a personalized experience with their own flat-screen TV, a complimentary beverage, and top-tier service from skilled professionals.\r\n\r\nOur locations operate on a membership-based model, creating a loyal client base and a consistent work environment for our team. At Hammer &amp; Nails, we don’t just groom, we elevate how men experience self-care.\r\n\r\nWe’re looking for team members who take pride in their craft, thrive in a professional and upscale setting, and want to be part of a growing brand that’s changing the way men think about grooming.

Member Concierge

<h3>Job Description</h3>
Job Description
At HelpDesk.tech, the Concierge is a prestige position, and&nbsp;MAKES EVERYONE LOOK GOOD. Think of a Concierge as a “personal assistant” to not only technicians who work with us, but also to the computer users they serve. The Concierge's main responsibilities are to listen, interpret, document, and schedule the needs of computer users. You are the best candidate when you have 3+ years of experience in a hospitality role with high levels of client interaction by phone, chat, and other means, and a “white glove” / concierge approach to service. You will be an experienced typist, have solid computer user skills, with a focus on use of most common office software as well as some sort of case management and perhaps reservation&nbsp;software. You will also be inquisitive, interested in people, and a joy for people to get to know.
A successful Concierge is:
– Someone Who Anticipates Need and "Sees Around Corners" 
– An Excellent Communicator
– A Superior Typist
– An Innovative Problem Solver
– Successful in dealing with ambiguity
– Detail-oriented and organized
– Committed to professionalism
– Client-service oriented with a friendly, engaging disposition
– Professionally experienced (3+ Years clerical experience with a focus on hospitality).
Job Duties:
Provides a front-line concierge experience, coordinating the needs of users needing hardware or software support.
Fields a high volume of phone calls, chats, and other inquiries and assists clients remotely via phone or internet.
Supports unfamiliar situations and scenarios by taking initiative, learning quickly, and providing solutions and service with a loving attitude.
Salary Range:
$47,000-$52,000 - based on a 40 hour week&nbsp;

Concierge

<h3>Job Description</h3>
Job Description
Join our property management team as a&nbsp;Concierge&nbsp;servicing&nbsp;Broadview Apartments in Baltimore, MD.&nbsp;This shift for this position is&nbsp;Monday - Friday, 3pm-11pm.&nbsp; The right cultural fit is just as important as possessing the skills and qualifications for the job.&nbsp;Our core values describe our commitment to our work and each other: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity, and Responsibility.&nbsp; Here’s&nbsp;why YOU should apply:
<ul>
<li>Competitive pay&nbsp;</li>
<li>Paid sick leave</li>
<li>401K matching contributions</li>
<li>Cell phone reimbursement&nbsp;</li>
<li>Opportunity to work within a great team and in great buildings</li>
</ul>
The Concierge will be responsible for providing exceptional customer service directly to the residents, guests, prospective residents, and team members at TREK residential properties. The Concierge will report directly to the Community Manager for the property. They will adhere to the company’s Mission Statement and ensure the site follows all regulatory requirements.&nbsp;
Essential Functions:&nbsp;
<ul>
<li>
Create an exceptional experience that is welcoming and friendly by greeting residents and their guest and by providing front-line evening customer services for requests and issues.&nbsp;
</li>
</ul>
<ul>
<li>
Assist residents with convenience services they may need to ease the small burdens of daily life including package management, greeting of their guests, assistance with un-loading/loading of groceries, etc.&nbsp;
</li>
</ul>
<ul>
<li>
Be knowledgeable of local current attractions or events (concerts, theater, sporting events, special events, and more.).&nbsp; Be knowledgeable of local business offerings especially restaurants and bars.&nbsp;
</li>
</ul>
<ul>
<li>
Provide access control services and remain vigilant of non-residents and their purpose for being on property and follow all protocols for addressing concerns.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Maintain and uphold a high standard for community curb appeal by conducting routine inspections of all community amenities and common areas both inside and outside and providing upkeep as needed.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Act as the building host/hostess for private parties held in community spaces by communicating with the party host prior to the party, assisting with set-up as needed, and closing the party at the indicated time.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency&nbsp;
</li>
</ul>
<ul>
<li>
Provide leasing assistance to property leasing staff by making initial contact with future residents, setting appointments, assisting with key pick-ups, and any other tasks related to the move-in and move-out process.&nbsp;
</li>
</ul>
<ul>
<li>
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate with teammates to identify and solve any apartment issues that arise, including but not limited to completing a daily report log.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Assist with office duties such as answering phones, entering work orders, answering emails, etc.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Plan fun activities that help build a strong sense of belonging among residents.&nbsp;&nbsp; (Such as wine-tastings, book club or movie nights)&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with management team and other duties as assigned
</li>
</ul>
Knowledge, Skills and Abilities: Friendly and approachable, upbeat personality. Customer service, problem solving, interpersonal skills, retail or hospitality experienced required.&nbsp; Knowledge of surveillance equipment preferred.&nbsp; Problem solving skills – capable of finding solutions to the problems that residents might have.&nbsp; Interpersonal skills – someone familiar with the downtown area with good interpersonal skills.&nbsp; Customer service skills – whether meeting with residents in their apartments or in the front lobby, concierges must know how to relate to them and give them what they want.&nbsp; Knowledge or Microsoft Word and Microsoft teams is also required.&nbsp; Must be able to work a flexible schedule.&nbsp;&nbsp;&nbsp; High School Diploma or equivalent required.&nbsp; Some college or trade school desired or five years of progressive responsibility in property management, hospitality or retail experience required.&nbsp; Hotel concierge experience is a plus.&nbsp;&nbsp;&nbsp;
Physical Demands &amp; Work Environment:&nbsp; Ability to walk and stand several hours during each shift.&nbsp; Ability to lift packages/other items up to 50 lbs.&nbsp;&nbsp;&nbsp;
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay&nbsp;for this position is between $17.00 - $19.00 per hour Benefits&nbsp;include medical, dental, vision, employer-paid long-term disability, employer-paid basic life, 401k with employer contribution, and EAP. If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group&nbsp;<a href="http://trekdevelopment.com" target="_blank">http://trekdevelopment.com</a>. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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nKfdoUMiZD

<h3>Job Description</h3>
Job DescriptionNow Hiring: Concierge at Era Collective – A Premier High-Rise Apartment Community in the Heart of St. Louis Location:&nbsp;Central West End, St. Louis, MO Property Type:&nbsp;419-Unit Moderrnized Historic Apartment Community Rebranding in Progress – Join Us as We Create an Exceptional Living Experience!About Us: Located in the vibrant and historic&nbsp;Central West End&nbsp;of St. Louis, the&nbsp;Era Collective&nbsp;is undergoing an exciting rebranding to elevate its resident experience and community atmosphere. As part of this transformation, we’re seeking a dynamic and personable&nbsp;Concierge&nbsp;to join our team and play a key role in providing top-tier services to our residents and guests. If you're someone who thrives in a fast-paced, hospitality-focused environment and has a passion for creating unforgettable experiences, we want to hear from you!What We Offer:
<ul>
<li>Competitive Pay&nbsp;— $18-$20 per hour</li>
</ul>
<ul>
<li>Commission Share&nbsp;— Earn a share of renewal commissions.</li>
</ul>
<ul>
<li>Comprehensive Benefits&nbsp;— health, dental, vision, and 5% 401K Match.</li>
</ul>
&nbsp;Key Responsibilities:
<ul>
<li>Guest Services &amp; First Impressions:&nbsp;Serve as the first point of contact for all guests, residents, and visitors, ensuring a warm, welcoming, and professional atmosphere.</li>
<li>Personalized Assistance:&nbsp;Anticipate and fulfill various guest requests, from dining reservations to event tickets, transportation coordination, and more.</li>
<li>Local Recommendations:&nbsp;Provide personalized recommendations for local attractions, dining, entertainment, and shopping in the Central West End and St. Louis area.</li>
<li>Event &amp; Community Engagement Support:&nbsp;Support resident events and activities, ensuring seamless execution and a positive guest experience at all times.</li>
<li>Problem Solving:&nbsp;Address guest concerns with professionalism and a proactive mindset, ensuring all issues are resolved promptly to maintain a high standard of service.</li>
<li>Collaborative Team Environment:&nbsp;Work alongside the property management team to maintain a seamless, exceptional experience for all residents and guests.</li>
</ul>
Qualifications:
<ul>
<li>Customer-Focused:&nbsp;A passion for delivering personalized, five-star service to all guests.</li>
<li>Experience:&nbsp;Previous experience in concierge, hospitality, or a customer service role is preferred.</li>
<li>Communication Skills:&nbsp;Excellent verbal and written communication skills with a friendly and approachable demeanor.</li>
<li>Problem-Solving:&nbsp;Ability to handle multiple tasks simultaneously while remaining calm under pressure.</li>
<li>Knowledge of St. Louis:&nbsp;Familiarity with the local area is a plus, but a passion for learning and helping others explore is essential.</li>
<li>Tech-Savvy:&nbsp;Comfortable using property management software, reservation systems, and other technology to assist guests.</li>
<li>Attention to Detail:&nbsp;A keen eye for detail, ensuring every request is handled with precision and car</li>
</ul>
Why Join Us?
<ul>
<li>Be Part of a Rebranding Journey:&nbsp;Help shape the new Era Collective experience and make an impact on the community’s future.</li>
<li>Dynamic Work Environment:&nbsp;Work in a fast-paced, exciting setting within a premier high-rise property.</li>
<li>Competitive Compensation:&nbsp;Competitive salary and benefits package.</li>
<li>Growth Opportunities:&nbsp;As we grow and evolve, so can your career. We offer opportunities for professional development and advancement.</li>
</ul>
Make your mark at&nbsp;Era Collective&nbsp;and help create memorable moments for our residents and guests in the heart of beautiful St. Louis!
Unified Residential Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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th0GO1cSkf

<h3>Job Description</h3>
Job Description
Job Title: Concierge Associate 
Reports To: The Concierge Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 
Job Overview:
The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge must maintain an engaging, helpful, can-do, resourceful, and confident demeanor while ensuring the quality and efficiency of the lobby and front desk experience for building guests. 
SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, and a 401K with company match.
Schedule: Typically Monday – Friday, between 7AM and 7PM
What you will be doing:
<ul>
<li>Welcome guests, receive and catalog guest information, orient new clients, and provide answers to inquiries. </li>
</ul>
<ul>
<li>Respond to all requests in a courteous, professional manner at all times. Via in person, phone, email, or online communications. </li>
</ul>
<ul>
<li>Ensure reception area is kept neat, professional, and clean. </li>
</ul>
<ul>
<li>Perform administrative duties on an ad hoc basis. </li>
</ul>
<ul>
<li>May support the onsite business center, which may include office supply stocking, copy/print, conference room setup up, pantry inventory, or light facilities, or mail. </li>
</ul>
What we need from you:
<ul>
<li>1+ year experience in administrative or office services. </li>
</ul>
<ul>
<li>A positive and professional attitude with a willingness to go above and beyond for our customers. </li>
</ul>
<ul>
<li>Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc. </li>
</ul>
<ul>
<li>To be able to work both independently and in a team setting successfully. </li>
</ul>
<ul>
<li>The capability to use/learn technology such as handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google). </li>
</ul>
<ul>
<li>An ability to be bright, articulate, and neat in appearance. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
Pay Range$20—$21 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
 is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy

Concierge Associate

<h3>Job Description</h3>
Job DescriptionCompany Description 
Situated in historic Telluride, Element 52 is your basecamp for adventure, with ski-in, ski-out access and year-round Colorado backcountry pursuits from hiking through thick aspen groves and fly fishing for prized trout.
The targeted compensation rate for this full time year round, non-exempt position is $21.00/hr plus commission. The position offers a competitive compensation package presented by Auberge Resorts Collection.
Job Description 
We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality
<ul>
<li>Greet guests upon arrival and provide them with information about the hotel's amenities and services</li>
<li>Assist guests with restaurant reservations, transportation arrangements, and local attractions</li>
<li>Provide recommendations for dining, shopping, and entertainment options</li>
<li>Handle guest inquiries and resolve any issues or concerns promptly and professionally</li>
<li>Maintain a neat and organized concierge desk and lobby area</li>
<li>Collaborate with other hotel departments to ensure guest satisfaction</li>
</ul>
Qualifications 
<ul>
<li>Previous experience in a customer service role, preferably in a hotel or hospitality environment</li>
<li>Excellent communication and interpersonal skills</li>
<li>Knowledge of local attractions, restaurants, and transportation options</li>
<li>Strong organizational skills and the ability to multitask</li>
<li>Proficiency in Microsoft Office and reservation management software</li>
<li>Flexible schedule, including evenings, weekends, and holidays</li>
</ul>
 Additional Information 
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Auberge Resorts Colorado LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Colorado LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Colorado LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

<h3>Job Description</h3>
Job Description
STARTING WAGE: $15.00
Shift Options: 3PM - 11PM, M-F
Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident’s life? Then come join our team as a Concierge!
Great Place to Work Certified – come make it greater!! So many perks and programs!!
Concierge Perks, Programs, and Benefits:
<ul>
<li>Flexible Scheduling – In most cases, we can work our schedules to fit your schedule! (FT/PT)</li>
<li>Same Day pay options available (FT/PT)</li>
<li>Competitive Benefits! Some highlights include:
<ul>
<li>Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!</li>
</ul>
</li>
<li>Up to 20 days per year of PTO (FT)</li>
<li>Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)</li>
<li>Unlimited employee referral bonuses of up to $5,000! Tell your friends! (FT/PT)</li>
<li>Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)</li>
<li>ContinuedPM Education (CEU) Reimbursement Program for All Associates (FT/PT)</li>
<li>Incredible Company Culture</li>
<li>Access to Free Community Meals during working hours (FT/PT)</li>
<li>PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)</li>
</ul>
Our Mission: We Celebrate and Enhance All Lives with Kindness &amp; Integrity
Highlights of the Concierge Position:
<ul>
<li>Strong written and verbal communication skills</li>
<li>A minimum of one (1) year relevant experience (priority given)</li>
<li>Passion: Committed to being the well-spring of support, opportunity, vitality, balance, and dignity to those we serve</li>
<li>Teamwork: Respects and values others</li>
<li>Caring: Demonstrates empathy as well as a nurturing and loving attitude towards others</li>
<li>Accountability: Holds oneself and team to the highest standards</li>
<li>Multitask - Ability to take direction on multiple tasks</li>
</ul>
PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.

<h3>Job Description</h3>
Job Description
STARTING WAGE: $13.50
Shift Options: Varies: 9am-4pm | 4pm-7:30pm
Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident’s life? Then come join our team as a Concierge!
Great Place to Work Certified – come make it greater!! So many perks and programs!!
Concierge Perks, Programs, and Benefits:
<ul>
<li>Flexible Scheduling – In most cases, we can work our schedules to fit your schedule! (FT/PT)</li>
<li>Same Day pay options available (FT/PT)</li>
<li>Competitive Benefits! Some highlights include:
<ul>
<li>Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!</li>
</ul>
</li>
<li>Up to 20 days per year of PTO (FT)</li>
<li>Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)</li>
<li>Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT/PT)</li>
<li>Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)</li>
<li>Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)</li>
<li>Incredible Company Culture</li>
<li>Access to Free Community Meals during working hours (FT/PT)</li>
<li>PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)</li>
</ul>
Our Mission: We Celebrate and Enhance All Lives with Kindness &amp; Integrity
Highlights of the Concierge Position:
<ul>
<li>Strong written and verbal communication skills</li>
<li>A minimum of one (1) year relevant experience (priority given)</li>
<li>Passion: Committed to being the well-spring of support, opportunity, vitality, balance, and dignity to those we serve</li>
<li>Teamwork: Respects and values others</li>
<li>Caring: Demonstrates empathy as well as a nurturing and loving attitude towards others</li>
<li>Accountability: Holds oneself and team to the highest standards</li>
<li>Multitask - Ability to take direction on multiple tasks</li>
</ul>
PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.

PRN Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
Company Core Purpose, Core Values 
Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice’s purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry. 
 
The practice has six core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.
 
Mission of a Business Team Associate 
The Patient Concierge reports to the Practice Administrator. The mission of this position is to create an exceptionally welcoming patient experience that puts our guests and their parents at ease, builds relationships, and sets the stage for a positive and productive appointment. The patient concierge will help create a distinctively different experience in dental care and will represent and maintain the Dental Excellence brand of friendliness, professionalism, and stellar service. The results of this position will assist with industry-leading patient net promoter scores and a high percentage of patient referrals.
 
Key Responsibilities
<ul>
<li>Checking In Patients
<ul>
<li>Establish a welcoming first impression by warmly and enthusiastically greeting arriving guests and parents while assisting them with check-in.</li>
<li>Maintain accurate current patient contact and health information by updating records.</li>
</ul>
</li>
<li>Patient Experience Coordinator
<ul>
<li>Go above and beyond to create a memorable experience with friendly and accommodating services.</li>
<li>“Own” the patient experience by taking initiative to assess patient needs and wants, and make adjustments.</li>
<li>Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met and waiting times are minimal.</li>
<li>Keep reception areas and patient bathrooms clean and well stocked.</li>
<li>Capturing patient photos and being a cheerleader for internal marketing campaigns. </li>
</ul>
</li>
<li>General Administrative Duties</li>
</ul>
Key Competencies
<ul>
<li>Professional appearance and demeanor and overall professional presentation</li>
<li>Good interpersonal skills to establish and maintain a positive rapport with patients, parents, doctors, staff, and members of the community</li>
<li>Effective verbal and written communication skills and telephone voice</li>
<li>High standard for customer experience</li>
<li>Positive attitude</li>
<li>Team player</li>
<li>Friendly/Likable with the ability to connect with kids</li>
</ul>
Requirements:

Patient Concierge

<h3>Job Description</h3>
Job Description
Job Title: Member Concierge (Member Experience Specialist)&nbsp;&nbsp;
Department: Market Operations (Field)&nbsp;&nbsp;
Employee Type: Full Time, Non-Exempt&nbsp;&nbsp;
Compensation: $22.50/hr&nbsp;
Position Overview:&nbsp;&nbsp;
As a Member Experience Specialist at Flexcar, you will serve as a key resource for our members, ensuring a seamless and exceptional experience from the moment they place an order to the return of their vehicle. You will be responsible for providing top-notch service, resolving issues quickly, maintaining quality standards, and utilizing our innovative technology to manage member interactions. This role offers the opportunity to become an expert in Flexcar’s services while contributing to a dynamic, customer-focused team.&nbsp;
Key Responsibilities:&nbsp;
<ul>
<li>
Provide Exceptional Service:&nbsp; Serve as the go-to resource for members, offering comprehensive assistance with pickup, delivery, and return. Ensure members have a smooth, hassle-free experience every step of the way.&nbsp;
</li>
</ul>
<ul>
<li>
Resolve Issues Efficiently:&nbsp; Identify and address member concerns regarding their vehicle orders promptly. Resolve issues quickly and effectively to maintain high levels of member satisfaction and ensure any challenges are addressed with minimal disruption.&nbsp;
</li>
</ul>
<ul>
<li>
Ensure Quality Standards:&nbsp; Contribute to the preparation and presentation of each vehicle, ensuring it meets Flexcar’s high standards before delivery. Conduct thorough quality checks to ensure each car is ready for a flawless member experience.&nbsp;
</li>
</ul>
<ul>
<li>
Utilize Technology:&nbsp; Leverage Flexcar’s cutting-edge systems to manage member interactions, track order progress, and maintain accurate records. Ensure seamless communication through digital channels while providing real-time updates to members.&nbsp;
</li>
</ul>
<ul>
<li>
Become a Flexcar Expert:&nbsp; Develop in-depth knowledge of Flexcar’s services, features, and processes. Stay current on new offerings and technology to ensure members always receive the most relevant, up-to-date information.&nbsp;
</li>
</ul>
<ul>
<li>
Create Welcoming Experiences:&nbsp; Greet each member with warmth, professionalism, and enthusiasm. Create a friendly and informative environment, showcasing Flexcar’s dedication to providing outstanding customer service and an exceptional member experience.&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate Cross-Functionally:&nbsp; Work closely with customer care, security, and other internal teams to provide a unified experience for our members. Collaborate with other departments to ensure smooth service delivery and swift issue resolution.&nbsp;
</li>
</ul>
<ul>
<li>
Drive Continuous Improvement:&nbsp; Actively seek opportunities to enhance the member experience, offering feedback and ideas for improving service quality, efficiency, and overall member satisfaction. Contribute to initiatives that continuously elevate the service standards at Flexcar.&nbsp;
</li>
</ul>
<ul>
<li>
Adapt and Grow:&nbsp; As part of a smaller, agile team, be ready to take on new tasks and responsibilities to support the business's success. Show flexibility and initiative in responding to changing member needs and company objectives.&nbsp;
</li>
</ul>
<ul>
<li>
Performance Metrics &amp; Follow-Up:&nbsp; Meet or exceed key performance metrics, including Customer Satisfaction (CSAT) and Churn (member retention). Conduct follow-up calls at 7, 30, 60, and 90 days post-service to ensure ongoing member satisfaction and identify areas for improvement.&nbsp;
</li>
</ul>
What Drives Success for this Role:  &nbsp;
<ul>
<li>
Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.  &nbsp;
</li>
</ul>
<ul>
<li>
Communication Skills: Excellent communication and interpersonal skills, with a friendly and professional demeanor.&nbsp;
</li>
</ul>
<ul>
<li>
Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.  &nbsp;
</li>
</ul>
<ul>
<li>
Tech-Savvy: Proficient in computer skills and quick to learn new software systems.  &nbsp;
</li>
</ul>
<ul>
<li>
Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.  &nbsp;
</li>
</ul>
<ul>
<li>
Multitasking Ability: Skill in managing multiple tasks and prioritizing efficiency under pressure.  &nbsp;
</li>
</ul>
<ul>
<li>
Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.  &nbsp;
</li>
</ul>
<ul>
<li>
Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.  &nbsp;
</li>
</ul>
<ul>
<li>
Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.  &nbsp;
</li>
</ul>
<ul>
<li>
Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.  &nbsp;
</li>
</ul>
<ul>
<li>
Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.  &nbsp;
</li>
</ul>
<ul>
<li>
Delivery: Willing to drive up to 90% of time for deliveries.  &nbsp;
</li>
</ul>
<ul>
<li>
At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).  &nbsp;
</li>
</ul>
What Tops Off the Tank:&nbsp;&nbsp;
<ul>
<li>
Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years, 60 hours of sick time annually,&nbsp;&nbsp;plus multiple company paid holidays.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Save for Your Future! 401(k) with company match from day one of hire&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Expand The Family! Paid family leave available for all full-time employees&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Drive a Flexcar! Discounted employee rate on Flexcar products&nbsp;&nbsp;
</li>
</ul>
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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