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<h3>Job Description</h3>
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
CTEC is seeking a Technical Writer to join our remote team, with candidates located in the Washington, DC metropolitan area.
Job Description: Creates comprehensive technical documentation for Social Security Administration training systems, procedures, and user guides. Develops clear, accessible documentation that meets federal plain language requirements while supporting system users, administrators, and stakeholders in understanding complex technical processes and procedures.
<ul>
<li>Bachelor's degree in Technical Writing, English, or related field with 5+ years of federal documentation experience.</li>
<li>Experience creating technical documentation that complies with federal plain language and accessibility standards.</li>
<li>Knowledge of government documentation requirements, approval processes, and style guides.</li>
<li>Proficiency in federal-approved documentation tools and content management systems.</li>
<li>Understanding of Section 508 compliance for documentation and federal information dissemination requirements.</li>
</ul>
Clearance: Must be able to Obtain Public Trust Clearance.
Additional Information:
The above statements describe the general nature and level of work the individual(s) assigned to this position perform. They are not intended to be an exhaustive list of all required duties, responsibilities, and skills. CTEC management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodation(s) may be made applicable and available to enable individuals with disabilities to perform the essential functions of this position.
CTEC is a proud Equal Opportunity Employer! (EOE; M/F/D/V)
Please note: Candidate(s) must undergo a thorough pre-employment screening.
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
<ul>
<li>
Paid vacation &amp; Sick leave
</li>
<li>
Health insurance coverage
</li>
<li>
Career training
</li>
<li>
Performance bonus programs
</li>
<li>
401K contribution &amp; Employer Match
</li>
<li>11 Federal Holidays</li>
</ul>

Technical Writer

<h3>Job Description</h3>
Job Description
Job Summary Service Writer at Ed Rinke Chevrolet Buick GMC is a full-time sales role in the Automotive industry that provides excellent compensation and benefits to motivated and customer-focused individuals. This individual contributor role is based in Center Line, Michigan and will pay a salary between $50000 and $100000 per year on a weekly basis. Compensation &amp; Benefits
<ul>
<li>Competitive, salary-based compensation between $50000 and $100000 per year, paid weekly</li>
<li>5 day work week</li>
<li>Benefits package including health and other insurances, paid vacation, and other incentives</li>
<li>Potential for commission-based income based on performance</li>
<li>Sales and marketing training and resources</li>
</ul>
 Responsibilities • Act as a liaison between service technicians, customers, and other front-line staff • Communicate regularly with customers in person, via telephone, and writing to explain services and provide timely follow-up • Schedule vehicle appointments, document customer accounts, and maintain accurate records • Assist customers by interpreting service requirements and recommendations • Assist customers in completing warranty paperwork • Complete service reports with accuracy and attention to detail • Identify customer needs and service opportunities • Keep current on service, products, and inventory • Maintain professional customer service relations at all times Requirements • High school degree or equivalent • Ability to pass a background check • Proven customer service and tenancy experience • Excellent communication and interpersonal skills • Thorough grasp of automotive operating system and services • Proficiency in computers and basic math • Valid driver's license EEOC Statement Ed Rinke Chevrolet Buick GMC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, military service, genetic information or any other basis protected under federal, state, or local law.

Service Writer

<h3>Job Description</h3>
Job Description Summary Bike Mart services and maintains all types and brands of bikes! The Service Writer role welcomes customers to the service departement, performs an inspection of the customers bikes, gathers other imprtant data about the rider and use of the bike and recommends service. Service Writers also perform simple while you wait repairs when needed. Duties Greet and engage customers Perform Bike Mart's Multi Point Inspection Gather date from the customer Enter customer data in the POS Schedule repairs Answer phone calls Perform basic repairs Requirements Service Writers should have the following- Working knowledge of bicycles Customer service skills Sales skills Ability to think on their feet in a fast paced environment Excellent attention to detail Great communication skills Benefits A competitive benefits package including store discount and flexible scheduling is available to all associates.

<h3>Job Description</h3>
Job DescriptionSERVICE WRITERMonday - Friday 8:00 am - 5:00 pm Pay DOE ESSENTIAL JOB FUNCTIONS 
<ul>
<li>Serve as the primary contact for all service customers; ensure work orders are entered, scheduled, and completed accurately and efficiently.</li>
<li>Present a professional, positive attitude and provide excellent customer service.</li>
<li>Process and manage work orders and warranty claims from start to finish.</li>
<li>Review work orders for accuracy, determine requirements, set priorities, and ensure proper documentation.</li>
<li>Assign and stage service work for technicians to help them achieve daily and weekly goals.</li>
<li>Maintain quality control of completed work; monitor time standards and address variances.</li>
<li>Provide general diagnosis of repair and maintenance problems and communicate findings to technicians.</li>
<li>Track, coordinate, and complete warranty work.</li>
<li>Conduct customer survey follow-ups and report findings monthly.</li>
<li>Prepare technician status reports, time/activity logs, and basic departmental reports.</li>
<li>Attend weekly management meetings to review goals, promotions, and service opportunities.</li>
<li>Keep service reference materials (manuals, bulletins, publications) updated.</li>
<li>Monitor and evaluate tools and equipment for proper working condition.</li>
<li>Participate in quarterly and annual meetings to review results, set goals, and implement process improvements.</li>
<li>Perform additional duties as assigned by management.</li>
</ul>
JOB REQUIREMENTS 
<ul>
<li>2+ years’ experience in repair, troubleshooting, or parts with proven success.
<ul>
<li>Preferred industries: agricultural equipment, motor vehicle, outdoor power equipment, recreational vehicles, construction machinery, or small engines.</li>
</ul>
</li>
<li>Valid driver’s license required.</li>
<li>Ability to work a standard 40-hour week with flexibility for extended hours when needed.</li>
<li>Physically able to lift and handle loads up to 70 lbs.; work both indoors and outdoors in all weather conditions.</li>
<li>Proficient in parts lookup and assisting customers at the parts counter.</li>
<li>Strong organizational and multitasking skills.</li>
<li>Proficiency with computers and basic reporting.</li>
</ul>

SERVICE WRITER

<h3>Job Description</h3>
Job DescriptionJob Summary: We are looking for a&nbsp;Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.&nbsp;Benefits
<ul>
<li>Competitive pay</li>
<li>Medical, dental, and vision insurance</li>
<li>Life insurance</li>
<li>401k</li>
<li>PTO</li>
<li>Employee discounts</li>
<li>Career growth opportunities</li>
</ul>
Responsibilities
<ul>
<li>Meet with customers and determine their needs for repair and/or service of their vehicle issues</li>
<li>Increase customer satisfaction by building customer relations</li>
<li>Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers frequently</li>
<li>Increase profitability by maximizing sales &amp; executing retail promotions</li>
<li>Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times</li>
<li>Oversee and participate in quality control</li>
<li>Participate in the development and documentation of standard operating procedures as appropriate</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid commercial driver’s license &amp; clean driving record</li>
<li>Accredited training in service advisor skills, customer satisfaction, and quality control</li>
<li>Automotive service advisor experience</li>
<li>Ability to read, write and speak English fluently&nbsp;</li>
<li>Ability to concentrate and accomplish tasks despite interruptions</li>
<li>Multitasking skills</li>
<li>Proficient use of computers/business machines</li>
</ul>
About Us:&nbsp;Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!&nbsp;We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Job DescriptionSalary: $28-35/hr 
About the Role
We are seeking an experienced and organized Service Writer to join our team The Service Writer acts as the bridge between our customers and the service department, ensuring repairs and maintenance for refuse trucks and heavy-duty equipment are documented accurately, communicated clearly, and completed on time. This role is vital for delivering excellent customer service while keeping shop operations efficient and profitable.
Key Responsibilities
<ul>
<li>Greet and assist customers in person and over the phone regarding service needs.</li>
<li>Write and open work orders, accurately documenting customer concerns, equipment information, and repair requests.</li>
<li>Communicate clearly with technicians to ensure proper diagnosis and repair.</li>
<li>Review completed jobs for accuracy in labor, parts, and warranty claims before closing work orders.</li>
<li>Provide estimates and obtain customer approvals prior to work being completed.</li>
<li>Coordinate scheduling, dispatch, and follow-up for service work.</li>
<li>Maintain service records, customer files, and warranty documentation.</li>
<li>Track repair progress and keep customers updated on job status.</li>
<li>Assist in upselling additional services or preventive maintenance where appropriate.</li>
</ul>
Requirements
<ul>
<li>Prior experience as a Service Writer, Service Advisor, or related role in heavy-duty trucks, equipment, or automotive repair.</li>
<li>Knowledge of refuse trucks, hydraulics, or McNeilus equipment a strong plus.</li>
<li>Strong organizational and communication skills.</li>
<li>Ability to work in a fast-paced environment while maintaining accuracy.</li>
<li>Proficiency with service/order management software (knowledge of Acumatica or similar systems a plus).</li>
<li>Customer-first mindset with professional phone and in-person demeanor.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Competitive pay (hourly or salary, commensurate with experience).</li>
<li>Health, dental, and vision insurance.</li>
<li>401(k) with company match.</li>
<li>Paid time off and holidays.</li>
<li>Ongoing training and growth opportunities within Firematic Heavy Duty.</li>
</ul>

<h3>Job Description</h3>
Job Description
Position Overview 
RMGS, Inc. is currently recruiting a Technical Writer in Virginia Beach, Virginia. This position is contingent upon contract award. 
Roles and Responsibilities 
<ul>
<li>Provide technical writing support</li>
<li>Conduct research and analyze information</li>
<li>Prepare documents</li>
<li>Prepare written reports and correspondence using Microsoft Word, PowerPoint, and other related programs </li>
</ul>
Required Qualifications and Experience
<ul>
<li>Bachelor's degree and 10 years working experience</li>
<li>In-depth knowledge and experience with JCIDS regulations and guidelines</li>
<li>Defense Acquisition University qualified in Acquisitions 301</li>
<li>Active TS/SCI security clearance</li>
</ul>
Company Overview
RMGS, Inc. is a growing small business headquartered in Virginia Beach, Virginia. We provide security-related training and advisory services to the U.S. Government, allied nations, and private industry. We are an equal opportunity employer. RMGS, Inc. does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, political affiliation, parental status, age, veteran status, medical condition or disability, genetic information, or any other protected status under federal, state, or local law.
Company Benefits

RMGS, Inc. offers the following benefits as applicable:
<ul>
<li>Medical, dental, and vision insurance and/or TRICARE supplemental insurance</li>
<li>Short- and long-term disability insurance</li>
<li>Accidental death and dismemberment insurance</li>
<li>Group and supplemental group life insurance</li>
<li>Supplemental insurance</li>
<li>401(k)</li>
<li>Workers’ compensation</li>
<li>Direct deposit</li>
</ul>

<h3>Job Description</h3>
Job Description
KEY POINT: 
MUST BE HAPPY, FRIENDLY and LIKE PEOPLE.....Service Writers are usually the first and last impression a customer has with a shop. They’re the ones who greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison between the shop and the customer every step of the way.
Responsibilities
<ul>
<li>Meet with customers and determine their needs for repair and/or service of their vehicle issues</li>
<li>Increase customer satisfaction by building customer relations</li>
<li>Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales &amp; executing retail promotions</li>
<li>Oversee technicians working on customers’ vehicles, including their time management/ efficiency, parts ordering, job completion times</li>
<li>Oversee and participate in quality control</li>
<li>Participate in the development and documentation of standard operating procedures as appropriate</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid commercial driver’s license &amp; clean driving record</li>
<li>Accredited training in service advisor skills, customer satisfaction and quality control</li>
<li>Automotive service advisor experience</li>
<li>Ability to read, write and speak English fluently</li>
<li>Ability to concentrate and accomplish tasks despite interruptions</li>
<li>Multitasking skills</li>
<li>Proficient use of computers/business machines</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Job Description
Job Summary: We are looking for a&nbsp;Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
<ul>
<li>Medical and dental insurance</li>
<li>401k Plan</li>
<li>PTO</li>
<li>Life insurance</li>
<li>Short-term disability</li>
<li>Growth opportunities</li>
<li>Employee discounts</li>
<li>Family-owned and operated</li>
</ul>
Responsibilities
<ul>
<li>Meet with customers and determine their needs for repair and/or service of their vehicle issues</li>
<li>Increase customer satisfaction by building customer relations</li>
<li>Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers frequently</li>
<li>Increase profitability by maximizing sales &amp; executing retail promotions</li>
<li>Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times</li>
<li>Oversee and participate in quality control</li>
<li>Participate in the development and documentation of standard operating procedures as appropriate</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid&nbsp;driver’s license &amp; clean driving record</li>
<li>Accredited training in service advisor skills, customer satisfaction, and quality control</li>
<li>Automotive service advisor experience (preferred)</li>
<li>Ability to read, write and speak English fluently&nbsp;</li>
<li>Ability to concentrate and accomplish tasks despite interruptions</li>
<li>Multitasking skills</li>
<li>Proficient use of computers/business machines</li>
</ul>
About Us:&nbsp;Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky.&nbsp; Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it!&nbsp; Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination.&nbsp;The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!&nbsp;
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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