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<h3>Job Description</h3>
Job Description
LOCATION:&nbsp;Irvine, CA
 
PAY RANGE:&nbsp;$25-$30/hr (more based on experience)
 
RESPONSIBILITIES:
<ul>
<li>Prepare successful demand packages in personal injury matters.</li>
<li>Draft well-written demand letters that clearly establish the facts of the case and outline the injuries and damages sustained by the client.</li>
<li>Calculate damages, including lost wages, property damage and medical expenses.</li>
<li>Bring a team-oriented and positive attitude to our Los Angeles office.&nbsp;</li>
</ul>
YOUR SKILLS:
<ul>
<li>2 years of experience working in a personal injury law firm.</li>
<li>Ability to review and organize medical records and bills.</li>
<li>Must be able to perform at a high level in fast-paced environment and work independently with minimal supervision.</li>
<li>Experience handling a large volume of personal injury cases and a proven track record of drafting successful demand letters.</li>
<li>Type at least 40 wpm.&nbsp;&nbsp;</li>
</ul>

Demand Writer - 2325977

<h3>Job Description</h3>
Job Description
Job Title: Express Service Writer
Location: Baytown, TX
Department:*Service Department
Reports To: Service Manager
Job Type: Full-Time
About Us: Bravo Auto Group is a leading automotive dealership/service center dedicated to providing exceptional customer service and quality care for our clients' vehicles. We believe that our employees are our greatest asset, and we strive to create an environment that fosters growth, teamwork, and innovation.
Position Overview: We are seeking an enthusiastic and detail-oriented Express Service Writer to join our team. The ideal candidate will play a critical role in delivering outstanding customer service and ensuring smooth communication between our customers and service technicians. As an Express Service Writer, you will be responsible for handling customer inquiries, scheduling appointments, and accurately documenting service needs for vehicles in an efficient and timely manner.
Key Responsibilities: - Greet customers promptly and professionally in a welcoming manner. - Assess customer service needs and provide recommendations for maintenance or repair services. - Schedule service appointments and manage the service department's workflow to optimize efficiency. - Document service requests accurately in our service management system. - Communicate effectively with technicians to clarify service requirements and ensure accurate completion of work. - Provide customers with cost estimates and information about services, policies, and warranty details. - Keep customers informed of the status of their vehicles and any additional work that may be needed. - Build and maintain strong relationships with customers to foster customer loyalty and retention. - Handle customer complaints and resolve issues effectively and professionally. - Follow up with customers post-service to ensure satisfaction and encourage repeat business.
Qualifications: - High school diploma or equivalent; automotive experience preferred. - Previous experience as a service writer or in a customer service role, preferably in the automotive industry. - Excellent communication and interpersonal skills. - Strong organizational skills with the ability to manage multiple tasks and priorities. - Proficient in using service management software and Microsoft Office Suite. - Knowledge of automotive repair and maintenance services is a plus. - Ability to work effectively in a fast-paced environment. - Positive attitude with a commitment to delivering exceptional customer service.
Benefits: - Competitive salary with performance-based incentives. - Health, dental, and vision insurance. - Paid time off and holidays. - Opportunities for professional growth and development.
 
Bravo Auto Group is an equal opportunity employer and welcomes applicants from all backgrounds. We look forward to hearing from you!

Express Service Writer

<h3>Job Description</h3>
Job Description
Join a Legacy of Excellence! For over five decades, Gibbs Truck Centers has been a trusted leader in the medium, severe service, and heavy-duty commercial truck industry. With five locations across Central California, we proudly represent International, Isuzu, Cummins, and Idealease. Our commitment to excellence has earned us some of the industry’s top honors including 26 consecutive years of Circle of Excellence Awards, 3 years of Platinum Prestige Standards, and the 2022 Presidential Dealer Award. &nbsp;&nbsp;We couldn’t achieve these milestones without our incredible team. &nbsp;
 Position Summary
We are seeking an experienced Service Advisor/Writer who thrives in a fast-paced, customer-focused environment. The ideal candidate will deliver exceptional service by accurately identifying customer needs, coordinating repairs, and ensuring a smooth, transparent repair process from start to finish.&nbsp; This role requires strong communication, organization, and multitasking skills, along with a passion for customer satisfaction and teamwork.
 Responsibilities
<ul>
<li>Listen to customer concerns and accurately document repair needs</li>
<li>Prepare and process repair orders</li>
<li>Communicate clearly with technicians and customers</li>
<li>Provide repair estimates and obtain authorization for additional work as needed</li>
<li>Recommend additional services and maintenance opportunities</li>
<li>Maintain organized, accurate, and timely documentation</li>
<li>Follow up proactively to ensure customer satisfaction</li>
</ul>
 Requirements
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Strong organizational and multitasking ability</li>
<li>Professional, customer-first demeanor</li>
<li>Computer literacy and strong typing skills</li>
<li>Attention to detail with neat, accurate paperwork</li>
<li>Proven follow-up and problem-solving skills</li>
<li>Team-oriented with a positive, proactive attitude</li>
<li>Basic diesel and/or automotive knowledge preferred</li>
<li>High energy, motivated, and dependable work ethic</li>
</ul>
 Qualifications
<ul>
<li>High School Diploma or GED required</li>
<li>1–2 years of service advisor or management experience in truck or automotive industry</li>
<li>Knowledge of ADP/CDK preferred</li>
<li>Professional appearance and strong work ethic</li>
<li>Excellent phone and computer skills</li>
<li>Ambitious, goal-driven, and adaptable to a dynamic environment</li>
<li>Bilingual (English/Spanish) a plus</li>
<li>Team player committed to long-term success</li>
</ul>
 Compensation &amp; Benefits
<ul>
<li>Industry-leading base salary + performance incentives</li>
<li>Health insurance</li>
<li>Vacation pay</li>
<li>401(k) with 2.5% company match</li>
<li>Supportive, family-oriented culture and career growth opportunities</li>
</ul>
 Work with terrific people in a winning environment — come be a part of the Gibbs Truck Centers success story! Apply today and help us continue setting the standard for excellence in commercial truck sales and service.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Service Advisor/Writer

<h3>Job Description</h3>
Job Description
Job Title: Receptionist / Service Writer (Training Provided) Location: Fitchburg/Leominster Employment Type: Full-Time
Compensation: Starting @18 with no restriction to overtime if applicable.
A&amp;P Auto is a busy, customer-focused auto repair facility specializing in “general repair, diagnostics, and maintenance for domestic &amp; import vehicles We pride ourselves on honest service, quick turnaround, and a friendly team environment.
Position Overview We are seeking an organized, personable Receptionist / Service Writer to be the face of our shop. You’ll greet customers, answer phones, schedule appointments, write up repair orders, and assist technicians with parts look-ups and updates.
No prior service-writer experience required—we will train the right candidate. Previous auto-shop or service-advisor experience is a strong advantage and may qualify for higher starting pay.
Key Responsibilities
<ul>
<li>Welcome customers, answer multi-line phones, and manage appointment calendar</li>
<li>Write clear, accurate repair orders (ROs) and explain estimates to customers</li>
<li>Track job progress, relay updates, and present final invoices</li>
<li>Process payments (cash, card, financing) and handle basic bookkeeping</li>
<li>Coordinate with technicians on parts, diagnostics, and timelines</li>
<li>Maintain a clean, professional front counter and waiting area</li>
</ul>
Qualifications
<ul>
<li>Excellent communication &amp; people skills—must enjoy helping customers</li>
<li>Basic computer proficiency (Google Workspace/MS Office, POS systems)</li>
<li>Reliable, punctual, and able to multitask in a fast-paced environment</li>
<li>High school diploma or equivalent</li>
<li>Valid driver’s license and clean driving record</li>
<li>Preferred (but not required): 1+ years in automotive service writing, parts counter, or dealership advisor role</li>
</ul>
What We Offer
<ul>
<li>Paid on-the-job training for service writing</li>
<li>Competitive hourly pay with performance bonuses</li>
<li>Employee discounts on parts/labor</li>
<li>Stable Monday–Friday schedule with rotating Saturdays</li>
</ul>
How to Apply Email resume and brief cover note to <a href="mailto:apauto@yahoo.com" target="_blank">apauto@yahoo.com</a> with subject line “Receptionist / Service Writer Application”. No phone calls please.

Receptionist/Service Writer

<h3>Job Description</h3>
Job Description
Position Specifics: Department:&nbsp; Service
Reports to:&nbsp;&nbsp;&nbsp; Service Manager or Service Location Manager
Supervises: &nbsp;&nbsp;&nbsp;None
Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.
Responsibilities:
<ul>
<li>Fields internal and external customer inquiries to the Service Department </li>
</ul>
<ul>
<li>Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced </li>
<li>Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager</li>
<li>Maintains Service Department filing and records </li>
<li>Updates customer profiles using equipment, hours, or other information from the customer work orders</li>
<li>Maintains accessories and supplies and prepares replacement orders</li>
<li>May prepare Service Technician efficiency reports </li>
<li>May process warranty and/or product improvement claims including the computation of charges, submission, and follow up</li>
</ul>
Experience, Education, Skills and Knowledge:
<ul>
<li>Basic knowledge of accounting practices</li>
<li>Ability to use and understand desktop load applications such as Microsoft Office and internet functions </li>
<li>Knowledge of office procedures</li>
<li>General understanding of mechanical/technical terms is preferred</li>
<li>High School Diploma or equivalent work experience</li>
</ul>
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Service Clerk/Writer

<h3>Job Description</h3>
Job Description
We are seeking a FRONT COUNTER PERSON to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.
Responsibilities:
<ul>
<li>Welcome and identify customer needs</li>
<li>Explain products and services to customers</li>
<li>Monitor inventory to ensure product is in stock</li>
<li>Enter and process customer orders</li>
<li>Investigate and resolve customer complaints</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in sales, customer service, or other related fields</li>
<li>Ability to thrive in a fast-paced environment</li>
<li>Ability to build rapport with customers</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong negotiation skills</li>
</ul>

Automotive Service Writer

<h3>Job Description</h3>
Job DescriptionDescription:
Sullivan Tire, an employee-owned company, currently has an opportunity to be a Sales &amp; Service Writer. The Sales and Service Writer will be a customer service focused individual.
 
Responsibilities:
<ul>
<li>Greet customers, fulfill needs, and build a loyal customer base.</li>
<li>Foster a positive and friendly environment</li>
<li>Provide customers with product information, schedule appointments, and handle their tire and auto service needs</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>Customer service experience in a retail environment </li>
<li>Strong telephone skills </li>
<li>Understanding the tire and auto service industry is a plus</li>
<li>Dependable Transportation</li>
<li>A proven sales track record in an automotive environment is a plus</li>
</ul>
Benefits:
<ul>
<li>Health Insurance- including Medical, Vision, and Dental</li>
<li>Life and Disability Insurance</li>
<li>Paid Holidays, Personal Time, and Vacation Time</li>
<li>Discounted Services</li>
<li>Employee Owned! ESOP Retirement Plan</li>
<li>Flexible Spending</li>
<li>401(k) with Company Match</li>
<li>Tuition Reimbursement</li>
</ul>
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!

Sales & Service Writer

<h3>Job Description</h3>
Job Description
Looking for an experienced writer/advisor to join our team. The position is full-time with benefits including medical/dental/401k
 
RESPONSIBILITIES
<ul>
<li>Maintain Customer Service Index (CSI) rating as set by dealership service manager</li>
<li>Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer</li>
<li>Schedule appointments and generate estimates</li>
<li>Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer’s specifications</li>
<li>Effectively communicate to the customer the timeline of repair and maintenance</li>
<li>Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time</li>
<li>Document repair and maintenance changes on repair order in the approved manner</li>
<li>Resolve customer complaints and questions</li>
<li>Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele</li>
</ul>
QUALIFICATIONS
<ul>
<li>Minimum high school diploma or GED equivalent required</li>
<li>At least six months to one year automotive industry or related experience and/or training</li>
<li>Broad knowledge of new vehicle technologies</li>
<li>Excellent customer service skills</li>
<li>Ability to be analytical and multi-task</li>
<li>Ability to work with little supervision</li>
<li>Self-motivated enthusiastic presence in a team environment</li>
<li>Strong written and communication skills</li>
<li>Consistent and stable work history</li>
<li>Valid driver’s license and clean driving record</li>
<li>Professional appearance and work ethic</li>
</ul>
*female friendly dealer :)

Service Writer/Advisor

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including: 
<ul>
<li>Deliver exceptional customer service while listening and consulting customers</li>
<li>Following up with customers, services requested, estimated completion times etc.</li>
<li>Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts</li>
<li>Deliver and discuss pricing estimates with customers as well as promoting shop service specials</li>
<li>Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed</li>
<li>Supervise up to ten employees</li>
<li>Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks</li>
<li>Maintain inventory counts</li>
<li>Overall cleanliness and organization of the facility</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>A minimum of 2 years of store or service manager experience</li>
<li>General automotive knowledge</li>
<li>Excellent customer service disposition</li>
<li>Good communication skills</li>
<li>Leadership ability</li>
<li>Team building skills</li>
<li>Ability to work a flexible retail schedule including weekends, evenings and holidays</li>
<li>Valid drivers license</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Experienced Service Advisor/Writer 
What We Offer
<ul>
<li>Long- term Growth Opportunities</li>
<li>Medical, Dental, and Vision Insurance </li>
<li>401k match</li>
<li>Additional benefits</li>
<li>Competitive pay</li>
</ul>
Requirements:
 Responsibilities &amp; Qualifications 
<ul>
<li>Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.</li>
<li>Consult with customer on applicable service specials.</li>
<li>Gather and decode customer information to effectively and accurately relay concerns to technicians.</li>
<li>Document services declined and advise customer of current and future needs to their vehicle.</li>
<li>Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.</li>
<li>Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.</li>
<li>Build strong relationships with the customers.</li>
</ul>

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