<h3>Job Description</h3>
Job DescriptionDescription:
Exemption Status: Exempt
Position Type: Full time
Travel Requirements: May travel to different sites as needed
Job Shift: Varies
 
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Managers are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other Goodwill of the San Francisco Bay locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
<ol>
<li>Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.</li>
</ol>
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
<ol>
<li>Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.</li>
</ol>
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
Requirements:
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
What We Offer:
<ul>
<li>$68,640.00 annually</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Assistant Store Manager (ASM)

<h3>Job Description</h3>
Job DescriptionDescription:
Description:
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Managers are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other Goodwill of the San Francisco Bay locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
2. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
3. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
Reasonable Accommodation Statement:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions What We Offer (FT):
<ul>
<li>$68,640.00 annually </li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
Job Details:Exemption Status: ExemptPosition Type: Full timeTravel Requirements: May travel to different sites as neededJob Shift: Varies Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Requirements:

<h3>Job Description</h3>
Job Description
Description
At Standard Dose, we believe plants have the transformative power to heal, energize, and nourish, and that living well means making a conscious shift in our thinking, habits, and daily rituals. We’re committed to elevating wellness through a curated selection of carefully vetted plant-based products, and place daily emphasis on transparency, education, and experience.&nbsp;
We are looking for Educators who will be responsible for providing an outstanding customer experience during our busy holiday season, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times. Focusing on all details with a firm, clear and highly professional style.
Responsibilities:
<ul>
<li>Ensure that the very best levels of customer service are met at all times.</li>
<li>Build and retain a client book.</li>
<li>Keep the selling floor and stockrooms well maintained and organized.</li>
<li>Meet individual and seasonal sales budget.</li>
<li>Capture data in accordance with company “data capture” procedures.</li>
<li>Process all POS transactions swiftly and accurately</li>
<li>Receive, check off and ticket in-coming shipments.</li>
<li>Floor coverage/asset protection.</li>
<li>Maintain visual merchandising standards</li>
<li>Know your stock and know your stockrooms.</li>
<li>Create a service driven environment that fosters teamwork and values collaborative selling.</li>
</ul>
Requirements
<ul>
<li>A highly motivated individual able to converse with all levels both internally and externally.</li>
<li>Self-starter, able to set the standard by their own professionalism and attitude.</li>
<li>Must be energetic, self-motivated and self-organized. Willing to do whatever it takes to get the job done.</li>
<li>Decisive, structured and organized, with a keen eye for detail.</li>
<li>Punctual, possesses excellent time management skills.</li>
<li>Flexible adapts to the ever-changing needs of the business.</li>
<li>Excellent communication and customer service skills. Understands the importance of establishing and building relationships, clienteling, and customer development and retention.</li>
<li>Capable of multi-tasking while being attentive to customers and remaining flexible to the needs of the business.</li>
<li>Able to work independently and as part of a team.</li>
<li>Knowledge of bespoke service and what can be done if requested.</li>
<li>Physical requirements include the following: Standing, walking, stooping, bending, kneeling, crouching, twisting, and climbing</li>
<li>Ability to lift 25 lbs unassisted.</li>
</ul>
Benefits
<ul>
<li>Paid Time Off</li>
<li>401(k) plan&nbsp;</li>
<li>Generous Employee Discount</li>
<li>Access to all Standard Dose Events</li>
<li>Free Mindful Classes</li>
<li>Company Outings, Team Building &amp; More!</li>
</ul>

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