<h3>Job Description</h3>
Job DescriptionFunko Overview&nbsp;Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.&nbsp;&nbsp;But what does Funko do?&nbsp;Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry.&nbsp; Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world. &nbsp;Our retail stores are an immersive journey through the Funko-verse that offer our fans an experience they will never forget! The Retail Store Manager is responsible for&nbsp;creating a fan-first environment and overseeing all aspects of the store’s day-to-day operations, including managing staff, developing growth strategies, maintaining budgets, ensuring financial performance, and implementing policies to achieve overall organizational goals.&nbsp;&nbsp;What You’ll Do&nbsp;
<ul>
<li>Drive the fan experience through engaging and immersive journeys throughout the store with a fan-dedicated team &nbsp;</li>
<li>Ensure high-quality customer service standards are met, utilizing Funko’s values for guidance&nbsp;</li>
<li>Address customer complaints and concerns with professionalism&nbsp;</li>
<li>Build strong relationships with customers to promote loyalty&nbsp;</li>
<li>Manage the store’s email inbox and online review platforms, keeping them updated and responding to customer questions and/or feedback&nbsp;</li>
<li>Hire, train, and develop leaders in all facets of retail, from operations to people management&nbsp;</li>
<li>Strengthen others through evaluating and providing consistent coaching and feedback while fostering a positive work environment&nbsp;</li>
<li>Delegate tasks and responsibilities to appropriate team members&nbsp;</li>
<li>Address employee concerns and resolve conflicts with urgency and care&nbsp;</li>
<li>Drive and maximize sales performance to consistently achieve the overall sales budget&nbsp;</li>
<li>Analyze financial data to identify trends and opportunities, then make strategic decisions to optimize profitability&nbsp;</li>
<li>Oversee daily operations and ensure smooth workflow and integrity across all departments in the store&nbsp;</li>
<li>Set goals and objectives for the team&nbsp;</li>
<li>Identify sales growth opportunities and develop strategic plans&nbsp;</li>
<li>Analyze market trends and adapt strategies accordingly&nbsp;</li>
<li>Create grassroots campaigns, including community outreach, social responsibility efforts, and local marketing, to bring new customers into the store&nbsp;</li>
<li>Collaborate with corporate teams on store-related priorities, such as new product and service trainings, marketing events, and product allocation&nbsp;</li>
<li>Manage all back-of-house activities, including facility work orders, maintenance requests, supply fulfillment, management schedule, inventory needs and stock standards&nbsp;</li>
<li>Keep stockroom clean and tidy&nbsp;</li>
<li>Follow and enforce stockroom etiquette and safety guidelines&nbsp;</li>
<li>Process merchandise deliveries, transfers and damages accurately and efficiently&nbsp;</li>
<li>Place inventory in the appropriate areas in the stock room and on the sales floor&nbsp;</li>
<li>Re-merchandise floor sets in visually appealing ways to entice fans to buy&nbsp;</li>
<li>Partner with the Retail Visual Merchandising Manager to plan focused merchandising moves in advance&nbsp;</li>
<li>Partner with the Retail Buyer to make recommendations for additional or excess SKUs</li>
<li>Confirm accuracy and efficiency of the store’s on-hand inventory</li>
<li>Lead monthly cycle counts to ensure all inventory is up to date&nbsp;</li>
</ul>
What You’ll Bring&nbsp;
<ul>
<li>3+ years’ strategic retail leadership experience&nbsp;</li>
<li>Track record of creating memorable and engaging customer experiences which connects customers to the brand on a deeper level &nbsp;</li>
<li>Experience in collaborating and developing strategies with multiple teams&nbsp;</li>
<li>Excellent verbal, written, and presentation skills&nbsp;</li>
<li>Has developed and implemented tools and programs to drive key results&nbsp;</li>
<li>Strategic and focused on the end results&nbsp;</li>
<li>Has a good understanding of Pop Culture and follows Pop Culture trends&nbsp;</li>
<li>Consistently demonstrates enthusiasm and passion for the brand&nbsp;</li>
<li>Working knowledge of MS Office (Word, Excel and Outlook)&nbsp;</li>
<li>Open and flexible availability&nbsp;</li>
<li>Regularly required to sit, stand, and bend; may lift/move up to 30 pounds occasionally&nbsp;</li>
</ul>
&nbsp;Salary InformationThe base salary range for this position in the selected city is $68,640 - $72,009 annually.​ Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&nbsp;What Funko Offers Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel! Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Work Environment&nbsp;The noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.&nbsp;&nbsp;This position is On-Site based in Buckeye, AZ. &nbsp;&nbsp;&nbsp;

Retail Store Manager

<h3>Job Description</h3>
Job Description
CO Retail Store Manager
T-Mobile Premium Retailer – Wireless Vision
Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.
Compensation range: $56,500.00 - $59,500.00 annual salary (Position eligible to earn commission based on company-established sales metrics)
Your Talents:
<ul>
<li>Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.&nbsp;</li>
<li>Make staffing adjustments as needed to meet the needs of the business.</li>
<li>Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.</li>
<li>Meet and exceed organizational and individual performance goals.</li>
<li>Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.</li>
<li>Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.&nbsp;</li>
<li>Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&amp;L and team leadership.</li>
<li>Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.</li>
<li>Ability to motivate, coach, develop, lead and train a winning sales team.&nbsp;</li>
<li>Act as subject matter expert to customers to answer questions and provide recommendations.</li>
<li>Ensure that sales associates are up to speed on training for new products and offerings.</li>
<li>Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.</li>
<li>May require additional tasks, duties or projects as assigned.</li>
</ul>
Your Experience:
<ul>
<li>2-3 years of management experience in retail or another environment with a strong customer focus.</li>
<li>High School diploma or GED required, college degree preferred.</li>
<li>Excellent written and verbal communications skills required.</li>
<li>Strong organizational and problem-solving skills required.</li>
<li>Competent in customer focus, change management, strategic thinking, and talent management.</li>
<li>Bilingual preferred in certain locations.</li>
<li>Must be able to stand for long periods of time (up to 9 hours) on the sales floor.</li>
<li>Must be able to move and/or lift up to 25 pounds.</li>
</ul>
What We’ll Offer:
<ul>
<li>Competitive paid time-off program</li>
<li>Medical, dental and vision benefits</li>
<li>401k match</li>
<li>Phone service discounts</li>
<li>Development and growth opportunities</li>
</ul>
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

<h3>Job Description</h3>
Job Description
CA Retail Store Manager 
T-Mobile Premium Retailer – Wireless Vision
Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.
Compensation range: $68,650.00 - $72,000.00 annual salary (Position eligible to earn commission based on company-established sales metrics)
Your Talents:
<ul>
<li>Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.&nbsp;</li>
<li>Make staffing adjustments as needed to meet the needs of the business.</li>
<li>Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.</li>
<li>Meet and exceed organizational and individual performance goals.</li>
<li>Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.</li>
<li>Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.&nbsp;</li>
<li>Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&amp;L and team leadership.</li>
<li>Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.</li>
<li>Ability to motivate, coach, develop, lead and train a winning sales team.&nbsp;</li>
<li>Act as subject matter expert to customers to answer questions and provide recommendations.</li>
<li>Ensure that sales associates are up to speed on training for new products and offerings.</li>
<li>Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.</li>
<li>May require additional tasks, duties or projects as assigned.</li>
</ul>
Your Experience:
<ul>
<li>2-3 years of management experience in retail or another environment with a strong customer focus.</li>
<li>Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.</li>
<li>High School diploma or GED required, college degree preferred.</li>
<li>Excellent written and verbal communications skills required.</li>
<li>Strong organizational and problem-solving skills required.</li>
<li>Competent in customer focus, change management, strategic thinking, and talent management.</li>
<li>Bilingual preferred in certain locations.</li>
<li>Must be able to stand for long periods of time (up to 9 hours) on the sales floor.</li>
<li>Must be able to move and/or lift up to 25 pounds.</li>
</ul>
What We’ll Offer:
<ul>
<li>Competitive paid time-off program</li>
<li>Medical, dental and vision benefits</li>
<li>401k match</li>
<li>Phone service discounts</li>
<li>Development and growth opportunities</li>
</ul>
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

<h3>Job Description</h3>
Job Description
NY Retail Store Manager 
T-Mobile Premium Retailer – Wireless Vision
Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.
Compensation range: $60,500.00 - $67,600.00 annual salary (Position eligible to earn commission based on company-established sales metrics)
Your Talents:
<ul>
<li>Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.&nbsp;</li>
<li>Make staffing adjustments as needed to meet the needs of the business.</li>
<li>Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.</li>
<li>Meet and exceed organizational and individual performance goals.</li>
<li>Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.</li>
<li>Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.&nbsp;</li>
<li>Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&amp;L and team leadership.</li>
<li>Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.</li>
<li>Ability to motivate, coach, develop, lead and train a winning sales team.&nbsp;</li>
<li>Act as subject matter expert to customers to answer questions and provide recommendations.</li>
<li>Ensure that sales associates are up to speed on training for new products and offerings.</li>
<li>Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.</li>
<li>May require additional tasks, duties or projects as assigned.</li>
</ul>
Your Experience:
<ul>
<li>2-3 years of management experience in retail or another environment with a strong customer focus.</li>
<li>Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.</li>
<li>High School diploma or GED required, college degree preferred.</li>
<li>Excellent written and verbal communications skills required.</li>
<li>Strong organizational and problem-solving skills required.</li>
<li>Competent in customer focus, change management, strategic thinking, and talent management.</li>
<li>Bilingual preferred in certain locations.</li>
<li>Must be able to stand for long periods of time (up to 9 hours) on the sales floor.</li>
<li>Must be able to move and/or lift up to 25 pounds.</li>
</ul>
What We’ll Offer:
<ul>
<li>Competitive paid time-off program</li>
<li>Medical, dental and vision benefits</li>
<li>401k match</li>
<li>Phone service discounts</li>
<li>Development and growth opportunities</li>
</ul>
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

<h3>Job Description</h3>
Job DescriptionDescription:
Job Type: Non-Exempt
Reports to: Vice President of Sales or Area Retail Sales Manager
Compensation Range: 
Position Code: 1105
 
Job Summary
Take the lead at the center of where it all happens – our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&amp;T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career. 
In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And you won’t be in this alone. We offer best-in-class paid training to set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
 
Duties &amp; Responsibilities
<ul>
<li>Ensure delivery of a premier experience to retail guests.</li>
<li>Execute the retail sales program and retail excellence operations program.</li>
<li>Drive downtime prospecting and lead generation.</li>
<li>Monitor store sales performance metrics and coach based on results.</li>
<li>Attend sales-related rally calls and meetings.</li>
<li>Ensure the store is properly staffed and scheduled.</li>
<li>Manage store inventory to limit loss.</li>
<li>Create a healthy and positive sales culture within the store.</li>
<li>Be an outstanding, outgoing, and energetic person with high values and work ethic.</li>
</ul>
What You Get
<ul>
<li>Competitive hourly wage and uncapped commissions.</li>
<li>An unmistakable employment experience that offers exceptional benefits.</li>
<li>A wide variety of tools and resources to help you grow in your career.</li>
<li>The best group of co-workers and leaders you’ll ever meet.</li>
</ul>
Education &amp; Experience
<ul>
<li>Excellent communication and leadership skills.</li>
<li>Well-developed planning, analytical and problem-solving skills</li>
<li>Three or more years of sales experience with prior management experience.</li>
</ul>
Additional Requirements
<ul>
<li>Must be able to stand or walk for prolonged periods throughout the shift.</li>
<li>Must be able to lift up to 30 pounds at times.</li>
<li>Must be able to pass a drug screen and background check.</li>
<li>Must be willing to work retail shifts and hours.</li>
</ul>
ACE Wireless LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Requirements:

<h3>Job Description</h3>
Job DescriptionDescription:
Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry. 
Responsibilities:
<ul>
<li>Recruit, interview, select and retain top talent. </li>
<li>Motivate, coach, develop, lead, and train the store employees on an ongoing basis. </li>
<li>Create opportunities to develop team's product knowledge to be the expert. </li>
<li>Develop team selling skills in order to meet or exceed sales goals.</li>
<li>Manage and supervise a team of retail employees, including scheduling and performance management. </li>
<li>Promote company policies and procedures and ensure all employees comply. </li>
<li>Guides team to identify, recommend and implement changes to improve productivity. </li>
<li>Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards. </li>
<li>Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities. </li>
<li>Maintaining a clean, safe environment by complying with all health and sanitation procedures </li>
<li>Ensure the store is properly stocked with inventory and manage inventory levels and product ordering. </li>
<li>Obtain product knowledge about all products as well as awareness of current product launches and promotions. </li>
<li>Create relationships with customers in order to suggest products.</li>
<li>Meet or exceed store sales and operational goals.</li>
<li>Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits. </li>
<li>Assisting customers with sales transactions and providing excellent customer service </li>
<li>Develops plans and follows up to maximize sales and drive consistent performance results. </li>
<li>Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively. </li>
<li>Stays informed on corporate communication, directives, initiatives, policies, and procedures. </li>
<li>Implements store programs to increase efficiencies in sales, service, operations, and branding. </li>
<li>Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most. </li>
<li>Monitor and analyze sales and financial data to make strategic business decisions. </li>
<li>Develop and execute marketing and promotional strategies to increase store traffic and sales. </li>
<li>Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business. </li>
<li>Work over 40 hours a week and available to work nights, weekends, and holidays. </li>
<li>May require additional tasks, duties or projects as assigned. </li>
</ul>
Requirements:
Knowledge and Skills:
<ul>
<li>Written and Communications </li>
<li>Leadership </li>
<li>Customer Service </li>
<li>Microsoft Office </li>
<li>Store Operations </li>
<li>Basic math of adding and subtracting </li>
</ul>
Qualifications:
<ul>
<li>At least 21 years or older </li>
<li>Completion of high school degree </li>
<li>At least 1-2 years of previous manager experience </li>
<li>Flexible to work weekends and holidays if needed </li>
<li>Flexible to work 12 hour shifts at times</li>
<li>Standing for long periods of time</li>
<li>Ability to lift up to 50 pounds </li>
</ul>
Benefits:
<ul>
<li>Benefits available: health, dental, vision, life insurance, effective after 60 days of employment.</li>
<li>Merchandise discounts. </li>
<li>Development and growth opportunities </li>
<li>Monthly Bonus </li>
<li>Merit Increase bi-annually</li>
<li>Recognition program</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry. 
 
Responsibilities:
<ul>
<li>Recruit, interview, select and retain top talent. </li>
<li>Motivate, coach, develop, lead, and train the store employees on an ongoing basis. </li>
<li>Create opportunities to develop team's product knowledge to be the expert. </li>
<li>Develop team selling skills in order to meet or exceed sales goals.</li>
<li>Manage and supervise a team of retail employees, including scheduling and performance management. </li>
<li>Promote company policies and procedures and ensure all employees comply. </li>
<li>Guides team to identify, recommend and implement changes to improve productivity. </li>
<li>Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards. </li>
<li>Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities. </li>
<li>Maintaining a clean, safe environment by complying with all health and sanitation procedures </li>
<li>Ensure the store is properly stocked with inventory and manage inventory levels and product ordering. </li>
<li>Obtain product knowledge about all products as well as awareness of current product launches and promotions. </li>
<li>Create relationships with customers in order to suggest products.</li>
<li>Meet or exceed store sales and operational goals.</li>
<li>Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits. </li>
<li>Assisting customers with sales transactions and providing excellent customer service </li>
<li>Develops plans and follows up to maximize sales and drive consistent performance results. </li>
<li>Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively. </li>
<li>Stays informed on corporate communication, directives, initiatives, policies, and procedures. </li>
<li>Implements store programs to increase efficiencies in sales, service, operations, and branding. </li>
<li>Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most. </li>
<li>Monitor and analyze sales and financial data to make strategic business decisions. </li>
<li>Develop and execute marketing and promotional strategies to increase store traffic and sales. </li>
<li>Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business. </li>
<li>Work over 40 hours a week and available to work nights, weekends, and holidays. </li>
<li>May require additional tasks, duties or projects as assigned. </li>
</ul>
 
 
 
Requirements:
Knowledge and Skills:
<ul>
<li>Written and Communications </li>
<li>Leadership </li>
<li>Customer Service </li>
<li>Microsoft Office </li>
<li>Store Operations </li>
<li>Basic math of adding and subtracting </li>
</ul>
Qualifications:
<ul>
<li>At least 21 years or older </li>
<li>Completion of high school degree </li>
<li>At least 1-2 years of previous manager experience </li>
<li>Flexible to work weekends and holidays if needed </li>
<li>Flexible to work 12 hour shifts at times</li>
<li>Standing for long periods of time</li>
<li>Ability to lift up to 50 pounds </li>
</ul>
Benefits:
<ul>
<li>Benefits available: health, dental, vision, life insurance, effective after 60 days of employment.</li>
<li>Merchandise discounts. </li>
<li>Development and growth opportunities </li>
<li>Monthly Bonus </li>
<li>Merit Increase bi-annually</li>
<li>Recognition program</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Our customers shop with us for our grocery selections; our fresh, locally grown produce, our highly regarded bakery and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience. We are currently hiring an experienced Retail Bakery Manager with daily and weekly responsibilities as they relate to ensuring the highest level of customer service expected by our shoppers.
 
This position is a hands-on Manager to join our Retail Bakery responsible for general operations and team management. As the Retail Bakery Manager, you will use your proven experience, attention to detail, and team skills to support this department and ensure that our customer service remains of the highest quality and the products, the freshest available. 
 
Schedule &amp; Pay:
 
Full-time (5-6 days, 50 hours/week). Schedule will be a mix of “opening” 7am - 5pm and “closing” 10am - 7pm schedules on weekdays and weekend days. Holiday periods will require more hours and flexibility in schedule (which is greatly appreciated) to meet business needs and peak sales periods. This position starts at $30/hr commensurate with experience. 
 
 
Job Duties/ Responsibilities:
<ul>
<li>Assist customers by phone or in-person to locate bakery products for purchase. Answer questions and educate customer. Give special attention to taking our custom cake orders and providing accurate detailed information to meet/exceed the customer's expectation. </li>
<li>Provide problem-solving/resolution and escalation as needed. Provide positive customer interactions in a friendly and helpful manner at all times</li>
<li>Review daily/weekly/seasonal inventory of bakery products with Bakery Production Manager in a coordinated effort.</li>
<li>Place orders with assigned vendors – maintaining outstanding working relationships, but also reviewing potential new sources for products. </li>
<li>Ensure pricing and accuracy of pricing of products occurs prior to stocking</li>
<li>Rotation of product to ensure freshness and expiration code compliance</li>
<li>Display planning with Owner and Floor Manager and coordination with other departments</li>
<li>Lead staff members, especially in the absence of Retail Bakery Manager, to communicate with staff (by phone, in-person) – clearly understand any changes to their work</li>
<li>Ensure rest/meal breaks are taken by staff, keeping in mind those needed to keep customer flow availability (sick calls, coverage, scheduling changes.)</li>
<li>Oversee and perform general clean up, organizing of department display/shelf area to maintain neat appearance.</li>
<li>Any additional tasks/projects as assigned by Management</li>
</ul>
 
 
Requirements:
Qualifications:
<ul>
<li>Minimum 2 years of experience as a Bakery Manager in a retail food/bakery setting (e.g. Whole Foods, Wegmans, Independent Bakery, Starbucks) leading staff and responsibility for product.</li>
<li>Customer service experience preferably in a retail food/bakery, food service, restaurant setting</li>
<li>Takes initiative in determining what needs to be done, understanding and following existing procedures and problem-solving as issues arise</li>
<li>Enthusiastic, outgoing personality; positive attitude</li>
<li>Reliable/punctual - reliable transportation</li>
<li>Excellent communications skills – speaking with vendors, employees and most importantly, customer - answering the phone and in person</li>
<li>Ability to work well in a team environment with excellent interpersonal skills.</li>
<li>Must be at least 18 years of age to hold this position. </li>
<li>ServSafe Certified (a plus)</li>
<li>Must be proficient speaking and reading English; Bilingual (Spanish) helpful but not required</li>
<li>Must be legally authorized to work in the U.S.</li>
</ul>
Physical Requirements: 
<ul>
<li>Standing/bending/reaching for periods of time</li>
<li>Must be able to frequently lift/move totes or boxes of products (approx. 30-40lb)</li>
</ul>

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