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<h3>Job Description</h3>
Job Description
Pay Range: $21-$22 hourly
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair &amp; reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM &amp; more. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team Reporting to the Sales or designated manager, the Dealer Relations Coordinator will perform various administrative and operational duties relating to the sale. As part of the sales team, assist in servicing dealer relationships, development of new business, retention of existing business and any other duties and responsibilities required. Provide the necessary support to the field sales team. Perform all duties assigned by the Sales Manager or designated manager.
 Responsibilities
<ul>
<li>Drive superior customer experience to ensure dealer satisfaction and build client retention.</li>
<li>Support growth of the customer base and act as a liaison between all auction departments, including sales staff, consignment dealers and auction personnel.</li>
<li>Contact customers daily to solicit and develop new buy and sell business. Discuss inventory needs, current and future promotions and upcoming sales events. Complete a minimum number of calls as set forth by the GSM or designated manager and log each call</li>
<li>Perform administrative and operational functions. This includes but is not limited to: determining all pre-sale activities, scheduling transportation and reconditioning services, numbering units, setting the sale, flooring units, and entering announcements.</li>
<li>Maximize the number of online sale listings by working with relative departments within the auction. Auditing online representation of vehicles – photos, condition, damages, and announcements.</li>
<li>Perform sale day duties. This includes, but not limited to, customer service, block representation, post-sale reporting, and LiveBlock sale auditing.</li>
<li>Be familiar with policies and procedures for handling all aspects of customer complaints and disputes and resolve in a friendly, courteous manner. Advise the designated manager of serious complaints or incidents. Assist dealers with any problems, discuss PSI results, and coordinate arbitration issues.</li>
<li>Effectively and efficiently manage the dealer sales inventory.</li>
<li>May perform operational duties as needed. This includes but is not limited to: numbering vehicles, stickering vehicles, ensuring all vehicles are on spot for sale, making reconditioning recommendations, ensuring all repairs are completed in a timely manner, verifying condition reports are complete and posting cars to DealerBlock.</li>
<li>Reconcile online sold vehicles for LiveBlock and DealerBlock. </li>
<li>Verify purchases are accurately recorded. Assist in preparation of bill of sale, sale reports and post reconditioning charges incurred.</li>
<li>Follow up calls with customers to verify all pertinent transaction information. Includes but not limited to up-selling PSI's, payment and shipping information.</li>
<li>Account specific requirements for posting units on different online software and transferring images from one platform to the other one.</li>
<li>Properly use and navigate ADESA's CRM tool to logging calls, run reports, and view dashboards.</li>
<li>Process any online arbitration until the case is closed.</li>
<li>Responsible for impacting and achieving overall sales goals. Practice and promote teamwork at all times. Set a good personal example of attitude and performance.</li>
<li>Make sure all department area conditions do not threaten employee or customer safety.</li>
<li>Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Practice and instruct all employees in proper loss prevention and reaction procedures. Report all incidents properly and immediately.</li>
</ul>
Skills and Attributes
<ul>
<li>Strong computer ability</li>
<li>Excellent customer service skills</li>
<li>Ability to work independently and exercise good business judgment and discretion</li>
<li>Well organized and responsible with an aptitude in problem solving</li>
<li>Excellent verbal and written communications</li>
<li>Strong multitasking skills along with the ability to adapt to changing work environments</li>
<li>Demonstrate ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter</li>
</ul>
Qualifications
<ul>
<li>High School or GED required.</li>
<li>1 year of customer service and administrative experience.</li>
<li>Automotive/auction experience preferred.</li>
<li>Must be at least eighteen (18) years of age.</li>
<li>Must be qualified to operate a motor vehicle and possess a valid driver's license.</li>
<li>Must have a demonstrated ability to read, write, and communicate effectively in English.</li>
<li>Must have the ability to physically operate vehicle equipment and tools.</li>
</ul>

ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 
<ul>
<li>The physical activity requirements of the position range from Light to Medium Physical Work.
<ul>
<li>Frequent – standing, watching, touching, listening, walking, talking</li>
<li>Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations</li>
</ul>
</li>
<li>Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. </li>
</ul>
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
<ul>
<li>
<ul>
<li>Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.</li>
</ul>
</li>
</ul>
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Dealer Relations Coordinator - ADESA Auto Auction

<h3>Job Description</h3>
Job Description:\n\nSalary: Range begins at $22.64 with full benefits APPLICATION DEADLINE: April 6, 2025 at 5 PM. JOB SUMMARY: Under the general direction of the Administrative Services Manager, the Marketing Coordinator promotes District programs, parks, facilities and events; produces promotional, information, and public relations materials; and builds awareness of the Districts mission, vision and brand. The position assists with special events, meetings, and programs to market, photograph, and promote the District. Incumbents may oversee, monitor, and/or direct the work of lower-level personnel. This position will be responsible for producing promotional, informational, and public relations materials including publications, signage, and specialty items for all departments of the District (Recreation, Arts &amp; Entertainment, Parks, and Administration). ESSENTIAL FUNCTIONS: The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.Develop and manage promotional and informational tools/materials, including but not limited to original logos, activity guides, brochures, flyers, posters, mailers, newsletters, surveys, evaluations, social media campaigns, press releases, newspaper articles, website, &amp; radio &amp; television advertisements.Create and schedule social media content for the Park Districts different departments.Collect, track, research, and utilize data to drive marketing practices.As assigned attend District events, classes, and programs to take photos and videos for the purpose of advertisement and promotion. Coordinate public relations campaigns and initiatives to promote District events, capital projects, budget initiatives, Board of Director relations, partnerships, etc. Work as liaison to media outlets. Develops, collects, and maintains media contact list.Write and coordinate press releases, media alerts, and newspaper articles and outside publications.Represent the District at community meetings, events, local TV, podcasts, radio, etc.Assist in coordination of special events, programs, meetings, and community outreach initiatives. Develop, coordinate, and implement a comprehensive sponsorship program for events, scholarship funds, activities, and programs.Coordinate and promote the utilization and personality of the Districts mascot.Develop and coordinate customer acquisition and appreciation events at community parks and facilities. Respond to general customer service emails, phone calls, and social media posts per District policy.Knowledge of modern methods, techniques, principles, and procedures used in planning and supervision of recreation programs and facilities; basic methodology of organizing groups, programs, and services in a recreational setting and the ability to effectively implement them. ADDITIONAL FUNCTIONS:Knowledge of the principles and practices of public parks and recreation program planning, organization, and administration.Assist in the recruitment, assignment, training, and coordination of other part-time or volunteer support staff.Enforce District and facility rules and procedures including, but not limited to, program rules, field use, care of equipment, and admittance to facilities.Prepare and maintain accurate program and other records as needed.Prepare and maintain inventory records and may make purchases when authorized.Use strong customer service and interpersonal skills during public contact in a variety of settings including on the phone, over-the-counter, at staff meetings and during the conduct of activities.Act as Department liaison with various community groups and partnerships; andAct as a District liaison for consultants retained by the Districts to assist with communication and marketing messaging. Including but not limited to: TV appearances, and non-District community events to market and promote the District.Communicate tactfully with customers and address public and customer questions and concerns.Knowledge of the rules and equipment utilized in athletic and recreational programs and activities and ensures safe and proper use of facilities and equipment.Ability to administer the principals of time and resource management; organize and prioritize workloads; must possess basic computer skills.Effectively communicate orally and in writing with the ability to gather, analyze, and report information.Intermittently set up booths, hang banners, move tables, chairs, and carry supplies.Respond to emergency situations in a calm &amp; effective manner; administer first aid &amp; CPR, if certified.Must be willing to work some evenings and weekends.Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competencePerforms other duties as assigned Supervisory Responsibilities: This position may supervise lower-level personnel. Responsibilities may include training, planning, assigning, and directing work, creating professional development plans, addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS &amp; EXPERIENCE: A strong understanding of marketing principles, including branding, positioning, and customer service. Proven experience in a marketing role, preferable in a similar industry. Knowledge of a variety of recreational and arts activities for youth and adults. Strong understanding of marketing principles, including branding, positioning, and customer segmentation. Proficient in using digital marketing tools and platforms, including email marketing software, social media management tools, and analytics platforms.Experience with social media platforms and content creation for the specific platforms. Excellent written and verbal communication skills, with the ability to create compelling and persuasive content. Strong analytical skills and the ability to interpret data and make data-driven decisions. Creative mindset with the ability to think outside the box and develop innovative marketing strategies. Ability to work independently as well as collaboratively in a team environment. Strong organizational and project management skills, with the ability to prioritize and meet deadlines. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations: Must possess and maintain a valid California class C drivers license, proof of personal vehicle insurance and a satisfactory driving record are required. American Red Cross certification (varies by program, First Aid and CPR certifications required). At the option of the appointing authority persons hired into this class may be required to either possess at entry or obtain within specified time limits designated licenses, certifications or specialized education and training relevant to the area of assignment. Computer SKILLS: To perform this job successfully, an individual should have knowledge of Adobe Acrobat, the Microsoft Office Suite of products and possess typing skills of at least 40-50 wpm. Knowledge of basic office equipment should include: Internet and email, copy and fax machines, postage meter, telephone and answering machine. Physical and emotional DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constituted a protected disability. While performing the duties of this job, the employee is regularly required to sit and frequently required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposed to dust, noise, machinery, moving objects and other vehicles. Performs simple and power grasping, pushing, pulling, and fine manipulation. May be exposed to constant vibration of equipment for prolonged periods of time. The position also requires both near and far vision when inspecting and performing work activities, operating vehicles, tools and equipment, and preparing paperwork and reports. Performs heavy physical labor, such as lifting (up to 30-50 pounds), carrying heavy objects, and using a shovel and other equipment to dig. Climbs ladder and works at heights. Works for prolonged periods of time in sun, heat, inclement weather. Possible exposure to traffic and other potential hazards. Exposure to fumes, dust, and air contaminants which may cause eye and skin irritation. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Typically works outdoors in varied weather conditions with exposure to sun, heat and inclement weather. Possible exposure to traffic and other potential hazards. Regularly works inside and maintains District facilities. May be assigned to work weekends, holidays and irregular hours based on District scheduling needs. May be assigned to work during emergencies, seasonally-caused circumstances, or special projects and/or events in varying climate and temperature conditions. HOW TO APPLY FOR THIS POSITION: When a recruitment opens for this position, an applicant must submit, during the application filing period, an online application and attach any supplemental information as required in the job announcement which may include submitting responses to a supplemental questionnaire. Online resumes and other unsolicited materials may be attached, but will not be considered in lieu of the required online application, unless otherwise specified in the job announcement. FORPD reserves the right to limit the number of online applications when necessary. Applicants are responsible for maintaining/updating their contact information through the online application system. SELECTION PROCEDURES: Initial Selection Review: The Fair Oaks Recreation and Park District reviews all initial application materials to identify qualified applicants. Applicants meeting minimum qualifications will be invited to the first phase of the recruitment process. FORPD reserves the right to refer only the better qualified applicants if the number of applicants is high. If the number of applicants is high, the review process may include a secondary screening (by a panel of job knowledge experts) of the applications and/or supplemental questionnaires in which the better qualified applicants are referred to the next phase of the recruitment process. Because recruitment processes vary, applicants are advised to thoroughly review the job announcement before submitting their online application materials. Testing: Testing for this position or any other position may include, but is not limited to the following: written exam, practical exam, panel interview, physical ability test, assessment center, oral presentation, project assignment, etc. If a revision is made to a testing component during a recruitment process, the assigned recruiter will notify by email all affected applicants. Americans with Disabilities Act (ADA) Accommodation: In accordance with the Americans with Disabilities Act, anyone who needs an ADA accommodation for the purposes of employment testing should contact the assigned recruiter upon opening of a recruitment. Withdrawing from Recruitment Process: Whenever an applicant chooses to withdraw from a recruitment process, he/she is required to submit an email notification to the assigned recruiter requesting a withdrawal from the process. The email to the recruiter must include the applicant's current phone number. Questions: All questions regarding this position should be directed to the assigned recruiter upon opening of a future recruitment. NOTE: The provisions of this publication do not constitute an express or implied contract. Any provision in this publication may be modified or revoked without notice. Equal Opportunity Employer: The Fair Oaks Recreation and Park District is an Equal Employment Opportunity Employer. APPLICATION DEADLINE: April 2, 2025 at 5 PM. INTERVIEWS: If selected, interviews will be scheduled through the HR Department. ASSIGNED RECRUITER: Jennifer Larkin, Administrative Manager/Human Resources <a href="mailto:hr@forpd.org" target="_blank">hr@forpd.org</a> | 916-966-1036

Marketing Coordinator (Marketing, Communications & Public Relations)

<h3>Job Description</h3>
Job DescriptionSalary: Depends on experience 
In your role as Afterhours Logistics Coordinator and Carrier Relations, the position will be focused on, but not limited to, the following duties and responsibilities:
After-hours Logistics Coordinator Responsibilities: 
<ul>
<li>Answering incoming emails and phone calls promptly from customers, shipper/receivers, carrier dispatchers, and drivers.</li>
<li>Track and trace shipments with carriers using all communication means and address any issues during transit with the carrier, customer, shipper, and shipper/consignee.</li>
<li>Use customer knowledge, industry experience, and information listed on the load to problem-solve as issues arise. </li>
<li>Promptly notify the operations team of any load issues.</li>
<li>Accept customer tenders and update customer portals as required.</li>
<li>Communicate with shippers/receivers and the operations team when appointments need to be rescheduled, sending updated confirmations to the carrier with appointment revisions.</li>
<li>Assist in the recovery of loads when needed by using various software tools to source carrier equipment.</li>
<li>Negotiate rates with carriers to maximize profitability and tender loads when receiving inbound phone calls and emails.</li>
</ul>
Carrier Relations Responsibilities: 
<ul>
<li>Ensure all carriers available under FLS branch operations meet the corporation's minimum requirements.</li>
<li>Review and process carrier Insurance certificates.</li>
<li>Expeditiously execute Carrier Relations Requests while adhering to compliance requirements.</li>
<li>Complete credit applications.</li>
<li>Safeguard FLS from fraudulent carriers by using resources.</li>
<li>Daily review unreleased and released FreightGuard reports.</li>
<li>Promptly respond to incoming phone calls and emails to the Carrier Relations department.</li>
<li>Assist the accounting department with carrier inquiries and vendor set-ups.</li>
<li>Other duties and responsibilities as assigned by your supervisor.</li>
</ul>

Afterhours Logistics Coordinator and Carrier Relations

<h3>Job Description</h3>
Job DescriptionPartTime Client Care &amp; Reception Coordinator Location: Tropicana or Fort Apache, Las Vegas Schedule: 4-8 hrs/day, 35 days/week (MonFri) Compensation: Competitive hourly rate + performance bonus Role Overview 
<ul>
<li>Client-focused service: Ensure customers understand their coverage and stay protected</li>
<li>Support role with impact: Assist licensed agents by gathering forms, sending reminders, and maintaining client relationships</li>
<li>Flexible work &amp; purpose: Feel the satisfaction of helping clients stay protected while on a convenient schedule</li>
</ul>
Responsibilities 
<ul>
<li>Field calls and greet clients professionally</li>
<li>Send renewal/payment reminders and process documentation</li>
<li>Assist with support tasks and ensure clients coverage aligns with their needs</li>
<li>Coordinate with the team to close gaps in protection</li>
</ul>
You Are 
<ul>
<li>Licensed in Property/Casualty Insurance (or willing to quickly obtain)</li>
<li>Detail-oriented, friendly, reliable</li>
<li>Comfortable with technology and communication</li>
<li>Able to commit to consistent daily hours </li>
</ul>
Rewards 
<ul>
<li>Flexible schedule with part-time hours</li>
<li>Competitive pay + bonuses tied to client satisfaction</li>
<li>Licensing support provided</li>
<li>Potential for future role growth</li>
</ul>
Career Advancement &amp; Agency Culture 
<ul>
<li>Progressive career path: Start on sales floor, grow into management, and potentially agency ownership</li>
<li>Supportive environment: Coaching, licensing help, ongoing training</li>
<li>Incentives: Regular bonus competitions, team trips, performance recognition</li>
<li>Brand strength: Backed by State Farm resources and Ryan Janet Insurances strong reputation in Nevada, California, Arizona, and Utah</li>
</ul>
 Ready to Grow With Us? Apply now at <a href="http://www.ryanjanet.com/careers" target="_blank">www.ryanjanet.com/careers</a> or call/text (702) 876-4006. Choose the role that fits your ambition and lets build something great together!

Customer Relations Representative - State Farm Agent Team Member

<h3>Job Description</h3>
Job Description
<ol>
<li>Corporate Job Title</li>
</ol>
Customer Coordinator

<ol>
<li>Reporting Relationships</li>
</ol>
Operations / Branch Manager 

<ol>
<li>Position Summary</li>
</ol>
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 
<ol>
<li>Minimum Requirements</li>
</ol>
<ul>
<li>Requires a H.S. Degree (or equivalent) and a minimum of three years </li>
<li>Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. </li>
<li>Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. </li>
</ul>
<ol>
<li>Fitness for Duty – Physical Demands</li>
<li>Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty – Physical Demands for this position. </li>
<li>The ability to perform all tasks listed is a requirement for this job description</li>
</ol>

<ol>
<li>Responsibilities</li>
</ol>

<ul>
<li>Functions as Point Of Contact and the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer. </li>
<li>Reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements. </li>
<li>Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. </li>
<li>Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. </li>
<li>Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. </li>
<li>Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. </li>
<li>Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. </li>
<li>Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. </li>
<li>Attends and participates in branch management meeting</li>
</ul>

Customer Coordinator - III (Senior)

<h3>Job Description</h3>
Job DescriptionCompany Description 
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description 
RRD has an immediate opening for a Customer Service Account Coordinator in our Houston, TX facility!!&nbsp;
Position Summary&nbsp;
The goal of the position is to support the Customer Service Manager and thereby provide the customer with a level of service and support which meets customer requirements and expectations.
TYPICAL HOURS ARE M-F from 7am - 4pm.&nbsp;
Job Summary
Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through final disposition of the customer's product. Responsibilities:
<ul>
<li>Engage customers to gather job requirements and translate customer requirements in to detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers &amp; products.</li>
<li>May make suggestions to customers regarding workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company.</li>
<li>Ensure job instructions are entered and verified in the various manufacturing systems and queued in to the production schedule.</li>
<li>Confer with customers throughout production to keep them informed of the status of jobs, solicit additional information needed for current jobs, and coordinate changes to jobs.</li>
<li>May forward/review proofs with customer, obtain approval of materials, such as artwork, color separations, or ink samples.</li>
<li>Coordinate production of components with other internal plants and/or external vendors as required.</li>
<li>Coordinate the resolution of customer or manufacturing issues with customer jobs. Engage appropriate departments to verify the issue and determine the root cause.</li>
<li>May make recommendations to management on the appropriate responses to issues that are in the best interest of the customer and the company.</li>
<li>Communicate with customers regarding the resolution of issues.</li>
<li>May provide pre-sales support with customers and discuss the manufacturing capabilities and requirements needed to produce a successful job.</li>
<li>Monitor progress of jobs throughout production, confer with manufacturing operations on counts and final runs and ensure the final product meets customer requirements and company standards.</li>
<li>Tally the final production runs and work performed to assemble paperwork for billing purposes.</li>
</ul>
Qualifications 
<ul>
<li>HS diploma or equivalent with 4+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job</li>
<li>Requires excellent knowledge of the functional area(s) related to the job or good knowledge related to a professional field of work.</li>
<li>May possess additional education certification in this level.</li>
<li>ERP system experience such as JD Edwards or SAP strongly preferred.&nbsp;</li>
<li>Google Suite experience preferred but not required.</li>
<li>Must be able to work weekends and holidays as needed.</li>
<li>Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.</li>
<li>Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.</li>
<li>Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs.</li>
</ul>
 Additional Information 
RRD's current salary range for this role is $48,000 to $70,100/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future.&nbsp;At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#RRD-Corp
#LI-RRD
#LI-Onsite
RRD is an Equal Opportunity Employer, including disability/veterans

Customer Service Account Coordinator

<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.5 - 3 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Boston, MA
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Boston, MA area has 8 active families.
For an area of this size, you will spend approximately 2 hours per week or 100 hours per full year supporting your families and Au Pairs. The estimated yearly compensation for a cluster this size is up to $6,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into two major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
The second group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

Local Success Coach (Part Time Sales & Customer Service Coordinator)

<h3>Job Description</h3>
Job Description
Job Summary We are seeking an experienced Customer Service Administrative Assistant on behalf of our client!
This role is essential in ensuring exceptional client experiences and fostering strong relationships with our clients diverse customer base.
The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a strong background in customer service and sales.
This is a Temp-to-Hire position! You will have a 3-month evaluation period before being hired on permanently!
Responsibilities
<ul>
<li>Receive incoming calls in professional and courteous manner</li>
<li>Call potential customers to explain the company services and solicit business</li>
<li>Assist with the scheduling of services</li>
<li>Notify customers of service call status and follow up with customers after the work is completed</li>
<li>Collect all monies from all sources</li>
<li>Clerical duty as required including customer and job data entry</li>
<li>Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.</li>
</ul>
Skills
<ul>
<li>Proven experience in customer service or a related field.</li>
<li>Strong communication skills, both verbal and written, in English and Spanish</li>
<li>Proficiency in using computerized systems for tracking client interactions and managing data.</li>
<li>Excellent phone etiquette with the ability to communicate effectively with clients from diverse backgrounds.</li>
<li>Strong organizational skills with the ability to manage multiple tasks simultaneously.</li>
<li>Experience in client services is preferred.</li>
<li>Ability to type efficiently while maintaining attention to detail.</li>
</ul>
Our client hires people who set high standards for themselves and wants to be part of a team that values Respect, Integrity, with Customer focus, while Having fun in the process!
Company DescriptionPELOTON Inc. is a Nevada based corporation operating two staffing agencies – PELOTON Inc., founded in Las Vegas in 2013, and The Frank Group, a 62-year old company located in St. Charles, IL , acquired by PELOTON in 2019. 
<h3>Company Description</h3>
PELOTON Inc. is a Nevada based corporation operating two staffing agencies – PELOTON Inc., founded in Las Vegas in 2013, and The Frank Group, a 62-year old company located in St. Charles, IL , acquired by PELOTON in 2019.

Bilingual - Client Relations Administrative Coordinator (Temp-to-Hire)

<h3>Job Description</h3>
Job Description
Taking care of dependent persons is worthwhile work. Serving others is a lifestyle choice and should not be entered into lightly. Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding. Being a caregiver is a dedicated occupation and is not like any other job. You have agreed to accept the responsibility for providing proper care and service to persons who depend on others for care. This means you agree to follow the guidelines of this living center as you perform your duties and fulfill your responsibilities.
Purpose of this position: A Good Will Ambassador for this living center. The Community Relations Liaison works continuously in marketing and promoting this ALC to community referral sources, and the community at large to assure the home attains and maintains full occupancy.
Qualifications: Prepared through education and experience to initiate and maintain professional interactions with a variety of people. Strong social and interpersonal relationship. Desire and ability to professionally represent the home to the community at large, including at networking events, senior/health fairs and expos (etc.), make presentations and public speaking about this ALC and related topics. Considerable initiative and judgment is required. Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred. Must have a positive and respectful attitude toward the care of the frail elderly, ability to read, write and carry out directions; maturity to deal effectively with the demands and stresses of the job in a professional and confidential manner. Able to legally drive to and from marketing events and opportunities
Essential Functions:
1. Sales and Marketing – greeting of guests to this living center (via telephone, in person, or email), provide information and tours to prospective residents and inquiries; coordinates outreach marketing efforts with Administrator and HPM-ALC Marketing Coordinator – using a variety of methods (in person, letter, email, telephone, in house, off site, etc.). Tracks response to advertising and marketing efforts adjusting outreach efforts and expenditures to optimize return on resource investment; Tracks inquiries for residency – including referral source, contact name and number/address/ email; Follow up on inquiries to optimize occupancy; Develop and maintain a mailing list of prospects and referral sources; may assist to participate in senior housing fairs and expos; Complies with Fair Housing requirements. Participate in senior expos, community fairs, etc. to promote the ALC to the community
2. Resident Relations – Communicates and coordinates new resident assessments and status with Administrator and RSC, as well as other managers as needed to assure optimal experiences for all residents from inquiry through final stay. Completes move in paperwork and collects payment from residents at move in, and monthly thereafter. Establishes and maintains open communication with resident and family/authorized representative to assure smooth transition into this assisted living center. Provides orientation and follow up support at least 3 times within the first 21 days of move in, and as needed thereafter. Liaison between families, residents and HPM-ALC personnel.
3. Resident information –Data entry into all pertinent Customer Relations Management and Resident Management Software maintain resident data base (from initial inquiry through end of residence); maintain emergency information; prepare resident chart “face” sheets in ECP and in the data base;
4. Business Practices- Manage accounts payable and accounts receivable (rent collection) according to policy and within budget parameters; encourages residents to participate in ACH where available; maintain appropriate files and documentation as directed. Make daily bank deposits;
5. Human Resources – supervision of receptionist staff – including hiring, training, coaching and counseling as needed. Prepares and presents timely employee reviews to receptionist staff: 90 day and annual. Routine tasks may be delegated to the Receptionist providing adequate training and supervision is provided to assure consistent quality performance. Provides script and training for any staff who may be answering the telephone, or requested to provide living center information to a prospective resident. (May make “mystery shop” calls to staff at “off times” to assist them to build confidence in handling inquiries.)
Secondary Functions:
1. Participate in Family and Community events as directed.
2. Participate in the evening and weekend Manager on Duty (MOD) rotation.
3. Coordinate with the Life Enrichment Coordinator for production of the house newsletter and resident Hospitality Committee.
4. Direct involvement with at least 1 resident life enrichment events per month.
5. Administrative representative at resident funeral and memorial visitation.
6. Maintain a clean, safe and well organized desk and work space – including the copy/work room.
7. Proper utilization of email and internet,
8. Complies with, and enforces, the NO GOSSIP policy,
9. Compliance with HIPAA for resident and employee health information.
10. Other duties as assigned or as may be necessary to assure that the goals and objectives of this assisted living center are fulfilled.
General Responsibilities:
Comply with Life Safety policies and participates in periodic drills;
Participate in educational and training opportunities;
Report safety and health hazards to your supervisor or the Maintenance Supervisor
Report any observed concerns or changes in a resident to the Shift Supervisor
Code of Conduct:
The Community Relations Liaison is a member of the Management Team for this assisted living center and is expected to maintain professional standards of behavior at work and outside of work.
The Community Relations Liaison is expected to communicate professionally, maturely and respectfully with all persons who come in contact with this assisted living center.
Compliance with the code of conduct included in the Employee Handbook.
Treats all residents with dignity, respect and compassion;
A good will ambassador for this assisted living center;
Reports to work on-time, as scheduled;
Works cooperatively with co-workers, supervisors, and other personnel associated with this assisted living center;
Complies with rules of Resident Rights; Complies with HIPAA Privacy rules;
Complies with the guidelines of the Employee Handbook for this assisted living center;
Follows Universal Precautions and good infection control practices.
Physical and Mental Requirements:
Able to walk distances on hard surfaces;
Able to stand for extended periods of time;
Able to bend, stoop, turn, twist, squat, kneel, push, pull, reach and stretch;
Able to sit for extended periods of time;
Some repetitive motion work;
Able to communicate verbally and in writing;
Able to use telephone for communication;
Able to read and comprehend the written word, in English.
Able to lift at least 25# Pounds
Licensed Driver with the ability to drive to appointments as needed
Compensation and Benefits:
Hourly Wage and benefits as stated in the Employee Handbook.
Eligible for 2% increase in pay rate after 90 days of employment with a satisfactory review.
Annual increase in pay rate is merit based, as determined by a comprehensive, written performance review conducted by the supervisor and Administrator.

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