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<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.4 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Omaha, NE
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Omaha, NE area has 6&nbsp;active families.
For an area of this size, you will spend approximately 1.4 hours per week or 74 hours per full year supporting your families and Au Pairs. If you're able to help grow your cluster to a size of 6, the estimated yearly compensation is up to $4,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into two major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
The second group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

Local Success Coach (Part Time Sales & Customer Service Coordinator)

<h3>Job Description</h3>
Job DescriptionDescription:
Socket is looking for a detail-oriented and experienced Service Delivery Specialist – Carrier Relations to play a key role in transitioning business and residential customers onto Socket’s network. In this position, you’ll collaborate closely with our sales team and Service Delivery Coordinator to ensure timely and seamless service implementation, meeting critical delivery deadlines and supporting our commitment to exceptional customer experience.
 
This is an in-office position.
 
What We offer:
<ul>
<li>401k matching</li>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
<li>Free fiber services if available in your area</li>
</ul>
Primary responsibilities:
<ul>
<li>Local Number Portability, 911 Services, Quotes &amp; Circuit Ordering, Pre-Engineering, and Circuit Database</li>
<li>Place all number port orders with the appropriate LEC (Local Exchange Carrier)</li>
<li>Monitor port orders and correct any issues within a timely manner</li>
<li>Complete customer number port by working with PBX vendor (Private Branch Exchange) to ensure successful turn-up of services</li>
<li>Accurately enter 911 information into database and confirm acceptance</li>
<li>Work with varying departments to resolve any 911 issues</li>
<li>Work with Sales Reps to resolve any issues with information in quotes, and expectations of quote results</li>
<li>Monitor circuit orders, ensuring all uses related to the delivery of the circuit are addressed in a timely manner</li>
<li>Maintain written pre-engineering procedures</li>
<li>Select hardware needed to serve a customer with a particular circuit type</li>
<li>Enter information into circuit database for new circuits and update existing circuits as needed</li>
<li>Other duties as assigned by supervisor</li>
<li>Regular reliable attendance</li>
</ul>
Qualifications:
<ul>
<li>Strong managerial, leadership, and technical skills</li>
<li>Telecommunications experience preferred, but not required</li>
</ul>
Skills:
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Attention to detail</li>
<li>Being able to meet deadlines and strategize when changes occur</li>
<li>Pro-active and very responsive to customer needs</li>
<li>Excellent written and verbal communication</li>
<li>Able to present information and respond to questions</li>
<li>Proficient with computers</li>
<li>Strong written and verbal communication skills</li>
</ul>
Desirable Skills:
<ul>
<li>Self-Motivation</li>
<li>Willingness to assume ownership</li>
<li>Proven ability to work in a fast pace, time critical environment</li>
</ul>
Ready to grow your career and make a real impact? Apply now and join Socket’s team of dedicated professionals committed to exceptional service and innovation!
Requirements:

Service Delivery Specialist - Carrier Relations

<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.4 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Phoenix, AZ
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Phoenix, AZ area has 2&nbsp;active family.
For an area of this size, you will spend approximately 1.4 hours per week or 74 hours per full year supporting your families and Au Pairs. If you're able to help grow your cluster to a size of 5, the estimated yearly compensation is up to $4,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into two major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
The second group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description 
The Customer Service Coordinator reflects the mission, vision, and values of Northwestern Medicine Health Care, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Provides patient activity coordination, patient flow direction and problem solving.&nbsp; Acts as a patient advocate and serves as a liaison between the assigned department and other hospital departments.&nbsp; Typical duties may include monitoring of daily operations, appointment coordination, organization of paperwork, computerized order entry, telephone triage and coordination of patient encounter information.
Responsibilities:
<ul>
<li>Greets and establishes positive first impressions with department patients, establishing a role as patient advocate, in accordance with Patient’s First service standards.</li>
<li>Interacts with various hospital departments and physician’s offices to effectively direct patients in a patient/customer friendly manner.</li>
<li>Politely and promptly answers and appropriately triages department telephone calls.</li>
<li>May enter laboratory and diagnostic testing orders on computer systems.</li>
<li>Schedules patients for physician and hospital encounters using the Epic scheduling system.</li>
<li>Correctly identifies and collects patient demographic information in accordance with hospital standards.</li>
<li>Coordinates patient referrals, insurance referrals and consultations.</li>
<li>Maintains department medical record systems.</li>
<li>Distributes department correspondence.</li>
<li>Encourages teamwork through interdepartmental communication.</li>
<li>Identifies potential problems and notify the manager.</li>
<li>Organizes paperwork for patients by gathering the necessary materials and monitoring progress.</li>
<li>Provides administrative support to clinical staff</li>
<li>Performs other duties as assigned.</li>
</ul>
Qualifications 
Required:
<ul>
<li>High school diploma</li>
<li>Minimum of one year experience in customer service or patient relations</li>
<li>Excellent interpersonal verbal communication skills</li>
</ul>
Preferred:
<ul>
<li>Degree or additional training in business, communication or healthcare</li>
<li>Computer data-entry/typing experience</li>
<li>Experience in a healthcare setting.</li>
<li>Experience with automated patient scheduling, specifically Epic-based platforms.</li>
<li>Bilingual language skills</li>
<li>Excellent problem-solving skills</li>
</ul>
 Additional Information 
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.

Customer Service Coordinator - Bluhm Cardiovascular Institute Full-time Days

<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.4 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Houston, TX
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Houston, TX area has 6 active families.
For an area of this size, you will spend approximately 1.4 hours per week or 74 hours per full year supporting your families and Au Pairs. The estimated yearly compensation for a cluster this size is up to $4,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into three major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
Group two occurs between months 3 to 6: with your area now assigned to you, you'll apply what you learned in group one's trainings but with your actual families and Au Pairs. Your mentor conducts various one-on-one sessions, each to assist you as you perform each of your LSC tasks for the first time. There are 12 paid training sessions and each includes reading, watching videos, self-exercises, and meeting with training personnel.
The third group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.4 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Nashville, TN
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Nashville, TN area has 3&nbsp;active families.
For an area of this size, you will spend approximately 1.4 hours per week or 74 hours per full year supporting your families and Au Pairs. The estimated yearly compensation for a cluster this size is up to $4,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into two major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
The second group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description 
The Customer Service Coordinator reflects the mission, vision, and values of Northwestern Medicine Health Care, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Provides patient activity coordination, patient flow direction and problem solving.&nbsp; Acts as a patient advocate and serves as a liaison between the assigned department and other hospital departments.&nbsp; Typical duties may include monitoring of daily operations, appointment coordination, organization of paperwork, computerized order entry, telephone triage and coordination of patient encounter information.
Responsibilities:
<ul>
<li>Greets and establishes positive first impressions with department patients, establishing a role as patient advocate, in accordance with Patient’s First service standards.</li>
<li>Interacts with various hospital departments and physician’s offices to effectively direct patients in a patient/customer friendly manner.</li>
<li>Politely and promptly answers and appropriately triages department telephone calls.</li>
<li>May enter laboratory and diagnostic testing orders on computer systems.</li>
<li>Schedules patients for physician and hospital encounters using the Epic scheduling system.</li>
<li>Correctly identifies and collects patient demographic information in accordance with hospital standards.</li>
<li>Coordinates patient referrals, insurance referrals and consultations.</li>
<li>Maintains department medical record systems.</li>
<li>Distributes department correspondence.</li>
<li>Encourages teamwork through interdepartmental communication.</li>
<li>Identifies potential problems and notify the manager.</li>
<li>Organizes paperwork for patients by gathering the necessary materials and monitoring progress.</li>
<li>Provides administrative support to clinical staff</li>
<li>Performs other duties as assigned.</li>
<li>
Schedule and Physical Requirements
</li>
<li>Full-time position, Monday through Friday, 6:00 AM to 2:30 PM.</li>
<li>Requires frequent walking across long distances within the Feinberg Pavilion to escort patients from the lobby to the cardiac procedure preparation area.</li>
<li>
Communication and Coordination
</li>
<li>Maintains ongoing communication with the clinical coordinator and charge nurse using Microsoft Teams and Microsoft Office tools.</li>
<li>Coordinates patient flow and room assignments in real time throughout the day.</li>
<li>Provides patients with basic instructions based on their scheduled procedure (e.g., changing into a gown and preparing for the prep nurse).</li>
<li>Serves as the first point of contact for patients, setting a welcoming and professional tone for their visit.</li>
<li>De-escalates patient concerns related to extended wait times due to emergencies or other delays.</li>
<li>Proactively collaborates with the clinical coordinator to identify anomalies in the procedural schedule.</li>
<li>Notifies patients of anticipated delays to improve transparency and reduce anxiety.</li>
<li>
Epic and Procedural Awareness
</li>
<li>Uses Epic minimally to monitor the procedural board and anticipate daily workflow.</li>
<li>Understands the nature of cardiac procedures to provide patients with accurate wait time estimates and emotional reassurance.</li>
<li>
Excluded Responsibilities
</li>
<li>This role does not include tasks related to insurance prior authorization, scheduling activities, referrals, consultations, maintenance of medical records, entering lab or diagnostic testing orders, or coding.</li>
<li>
Administrative and Downtime Duties
</li>
<li>Scans medical records into patient charts as part of daily responsibilities during downtime.</li>
<li>Verifies patient contact information and ensures family members receive timely text updates.</li>
<li>Assists with patient discharge and transport logistics.</li>
<li>Acts as an information resource for patients, families, and vendors.</li>
<li>Maintains a clean, organized, and presentable work environment at all times.</li>
<li>Ensures patient-facing areas are tidy and welcoming to support a positive first impression.</li>
</ul>
Qualifications 
Required:
<ul>
<li>High school diploma</li>
<li>Minimum of one year experience in customer service or patient relations</li>
<li>Excellent interpersonal verbal communication skills</li>
</ul>
Preferred:
<ul>
<li>Degree or additional training in business, communication or healthcare</li>
<li>Computer data-entry/typing experience</li>
<li>Experience in a healthcare setting.</li>
<li>Experience with automated patient scheduling, specifically Epic-based platforms.</li>
<li>Bilingual language skills</li>
<li>Excellent problem-solving skills</li>
</ul>
 Additional Information 
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our&nbsp;Benefits&nbsp;section to learn more.

Customer Service Coordinator - Cardiac Recovery & Observation Unit Full-time Days

<h3>Job Description</h3>
Job Description
Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.)
Office Location: Austin, TX.
Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) 
Our Awesome Benefits/Perks:
<ul>
<li>401K + employer match</li>
<li>Medical, Dental, and Vision Insurance with HSA and FSA options</li>
<li>Pet Insurance</li>
<li>Fitness Center Discounts</li>
<li>Employer-paid life insurance and disability</li>
<li>Voluntary benefits (such as critical illness and accident insurance)</li>
<li>Travel reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li>
<li>Opportunities for growth and promotion up to leadership level</li>
<li>And so much more!</li>
</ul>
Commercial Lines Account Manager - Role Overview:
The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. 
Commercial Lines Account Manager - Role Responsibilities:
<ul>
<li>Client Book Growth:
<ul>
<li>Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs</li>
<li>Meet with new prospects and clients in person or virtually</li>
<li>Grow the book of business by new sales or increased coverage limits on existing accounts</li>
<li>Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients</li>
</ul>
</li>
<li>Client Book Management and Retention:
<ul>
<li>Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation</li>
<li>Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible</li>
<li>Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed</li>
<li>Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations</li>
<li>Reviews insurance and indemnification parts of contracts</li>
<li>Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables</li>
</ul>
</li>
<li>Manage Client Renewal Process:
<ul>
<li>Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals</li>
<li>Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed</li>
</ul>
</li>
<li>Uphold Strong Personal Relationships and Team Accountability:
<ul>
<li>Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately</li>
<li>Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options</li>
<li>Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts</li>
<li>Continue professional development by attending continuing education courses, seminars, and workshops</li>
</ul>
</li>
</ul>
Commercial Lines Account Manager - Requirements:
<ul>
<li>2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required</li>
<li>Active TX State Property and Casualty Insurance license required</li>
<li>Experience with Insurance Agency Software (Applied Epic preferred)</li>
<li>Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred</li>
<li>High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers</li>
<li>Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company</li>
<li>The ability to travel locally as required</li>
</ul>
EEOC
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines.
Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&amp;C licensed, and other relevant insurance licenses.

Client Relations Manager

<h3>Job Description</h3>
Job Description
<ol>
<li>Corporate Job Title</li>
</ol>
Customer Coordinator

<ol>
<li>Reporting Relationships</li>
</ol>
Operations / Branch Manager 

<ol>
<li>Position Summary</li>
</ol>
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 
<ol>
<li>Minimum Requirements</li>
</ol>
<ul>
<li>Requires a H.S. Degree (or equivalent) and a minimum of three years </li>
<li>Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. </li>
<li>Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. </li>
</ul>
<ol>
<li>Fitness for Duty – Physical Demands</li>
<li>Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty – Physical Demands for this position. </li>
<li>The ability to perform all tasks listed is a requirement for this job description</li>
</ol>

<ol>
<li>Responsibilities</li>
</ol>

<ul>
<li>Functions as Point Of Contact and the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer. </li>
<li>Reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements. </li>
<li>Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. </li>
<li>Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. </li>
<li>Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. </li>
<li>Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. </li>
<li>Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. </li>
<li>Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. </li>
<li>Attends and participates in branch management meeting</li>
</ul>

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