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<h3>Job Description</h3>
Job DescriptionLead with purpose. Drive operational excellence. Make healthcare safer. Daniels Health is seeking a&nbsp;Customer Service Manager&nbsp;to lead a dynamic team in delivering exceptional service to our healthcare clients. This is a hands-on leadership role where you'll champion customer experience, drive process improvements, and collaborate across departments to ensure seamless operations. We’re on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.What You’ll Do:
<ul>
<li>Lead &amp; Develop a High-Performing Team: Coach and mentor a cross-functional customer service team, fostering accountability, collaboration, and a customer-first mindset.</li>
<li>Own the Customer Experience: Manage all outbound communications, host service review meetings, and ensure every customer interaction reflects our brand’s approachable and professional tone.</li>
<li>Drive Process Excellence: Champion system adoption (Salesforce, RouteOptix/Tegos), standardize workflows, and lead root cause analysis to resolve service issues and prevent recurrence.</li>
<li>Coordinate Operational Administration: generate driver manifests, collaborate with the transportation team to close out routes, and gather driver feedback on customer site visits.</li>
<li>Collaborate Across Departments: Act as a liaison between Customer Service, Operations, Transportation, Account Management, and Finance to align service delivery with operational capabilities.</li>
<li>Leverage Data for Impact: Leverage Data for Impact: Track and report on KPIs—including Net Promoter Score and Salesforce case time-to-close—customer trends, and team performance. Use insights to influence strategy and recommend improvements.</li>
<li>Balance Service &amp; Sustainability: Make informed decisions that meet customer expectations while supporting long-term business goals and cost-efficiency.</li>
</ul>
Must-Have Qualifications:
<ul>
<li>5+ years of customer service experience, including 2+ years in a leadership role</li>
<li>Strong proficiency in Salesforce and Microsoft Office Suite</li>
<li>Proven ability to lead teams, improve processes, and drive customer satisfaction</li>
<li>Analytical mindset with experience in data-driven decision-making</li>
<li>Familiarity with Root Cause Analysis and continuous improvement frameworks</li>
<li>Familiarity with tracking customer service metrics like Net Promoter Score (NPS)</li>
</ul>
Nice-to-Have Qualifications:
<ul>
<li>Experience in logistics, waste management, or regulated service industries</li>
<li>Experience outside of a call center environment</li>
<li>Ability to implement process improvements and cost-saving initiatives</li>
</ul>
Why You’ll Love Working Here:
<ul>
<li>Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores</li>
<li>401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5 year vesting schedule</li>
<li>Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more</li>
<li>Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal</li>
<li>Permanent Role: Full-time, Monday - Friday, 8:00 AM - 5 PM</li>
<li>Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare</li>
</ul>
Ready to Apply?We’d love to hear from you! Click “Apply” to start your journey with Daniels Health. Our hiring process includes a brief phone screen, on-site interview, and a video interview. We’re excited to meet candidates who are passionate about service and eager to grow.&nbsp;Daniels Health &amp; Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health &amp; Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health &amp; Sharpsmart&nbsp; conforms to the spirit as well as to the letter of all applicable laws and regulations.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Service Manager

<h3>Job Description</h3>
Job DescriptionJoin Daniels Health, a mission-driven leader in healthcare waste management, as our&nbsp;Customer Service Manager&nbsp;based&nbsp;at our plant in Baltimore, MD. At Daniels, we’re transforming the way healthcare organizations manage waste—prioritizing safety, sustainability, and service excellence. This is more than just a management role; it’s an opportunity to be part of a company that’s making a real impact in hospitals and clinics across the country. As a key member of our Baltimore team, you’ll lead customer service operations with passion and precision, ensuring our clients receive outstanding support while helping drive continuous improvement and innovation. What you will do
<ul>
<li>Lead &amp; Develop Team</li>
<li>Manage a cross-functional customer service team, fostering accountability and collaboration</li>
<li>Support employee engagement and retention initiatives</li>
<li>Customer Experience &amp; Communication</li>
<li>Oversee outbound communications and host customer meetings</li>
<li>Ensure service delivery aligns with brand tone and operational efficiency</li>
<li>Data Analysis &amp; Process Improvement</li>
<li>Analyze service data to identify trends and root causes</li>
<li>Drive corrective actions and continuous improvement initiatives</li>
<li>Systems &amp; Cross-Functional Collaboration</li>
<li>Champion system adoption (Salesforce, RouteOptix/Tegos) and process standardization</li>
<li>Collaborate with Operations, Transportation, and Finance to enhance service outcomes</li>
<li>Reporting &amp; Business Acumen</li>
<li>Monitor KPIs and deliver performance reports</li>
<li>Make informed decisions balancing customer needs with financial sustainability</li>
</ul>
What we are looking for
<ul>
<li>Must-Have Qualifications</li>
<li>5+ years of experience in Customer Service, including at least 2 years in a leadership role</li>
<li>Strong analytical skills with a proven ability to make data-driven decisions</li>
<li>High proficiency in Salesforce and Microsoft Office Suite</li>
<li>Demonstrated success in leading teams, improving processes, and driving customer satisfaction</li>
<li>Excellent communication skills, adaptable for both internal and external stakeholders</li>
<li>Familiarity with Root Cause Analysis and continuous improvement methodologies</li>
<li>Ability to reliably commute to our plant in Baltimore, MD</li>
</ul>
 
<ul>
<li>Nice-to-Have Qualifications</li>
<li>Experience in logistics, waste management, or other regulated service industries</li>
<li>Advanced knowledge of data visualization or reporting tools</li>
<li>Exposure to cross-functional collaboration in operational environments</li>
</ul>
Why work for us
<ul>
<li>Job Stability&nbsp;– As an essential service to healthcare, Daniels Health is non-seasonal and recession-proof</li>
<li>Comprehensive Benefits&nbsp;– Medical, Dental, and Vision Insurance effective on&nbsp;Day One; Paid Short-Term Disability; Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance</li>
<li>401K Matching Plan&nbsp;– 50% employer match on up to 6% contribution (up to 3% employer contribution) with a 5-year vesting schedule and&nbsp;no waiting period&nbsp;on the match</li>
<li>Permanent Position&nbsp;– Full-time, 40 hours per week with long-term career potential</li>
<li>Mission-Driven Work&nbsp;– Be part of a company that’s making healthcare safer and more sustainable through innovative waste management solutions</li>
<li>Growth &amp; Development&nbsp;– Opportunities to expand your skills in leadership, data analysis, and cross-functional collaboration within a supportive and evolving organization</li>
</ul>
If you're passionate about leading teams, improving processes, and delivering exceptional customer experiences, we’d love to hear from you. At Daniels Health, you’ll be part of a purpose-driven organization that values innovation, collaboration, and personal growth.&nbsp;Apply today&nbsp;and help us shape a safer, more sustainable future in healthcare. Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S. &nbsp;Daniels Health &amp; Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health &amp; Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health &amp; Sharpsmart&nbsp; conforms to the spirit as well as to the letter of all applicable laws and regulations.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h3>Job Description</h3>
Job DescriptionLead with purpose. Drive operational excellence. Make healthcare safer. Daniels Health is seeking a&nbsp;Customer Service Manager&nbsp;to lead a dynamic team in delivering exceptional service to our healthcare clients. This is a hands-on leadership role where you'll champion customer experience, drive process improvements, and collaborate across departments to ensure seamless operations. We’re on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.What You’ll Do:
<ul>
<li>Lead &amp; Develop a High-Performing Team: Coach and mentor a cross-functional customer service team, fostering accountability, collaboration, and a customer-first mindset.</li>
<li>Own the Customer Experience: Manage all outbound communications, host service review meetings, and ensure every customer interaction reflects our brand’s approachable and professional tone.</li>
<li>Drive Process Excellence: Champion system adoption (Salesforce, RouteOptix/Tegos), standardize workflows, and lead root cause analysis to resolve service issues and prevent recurrence.</li>
<li>Coordinate Operational Administration: generate driver manifests, collaborate with the transportation team to close out routes, and gather driver feedback on customer site visits.</li>
<li>Collaborate Across Departments: Act as a liaison between Customer Service, Operations, Transportation, Account Management, and Finance to align service delivery with operational capabilities.</li>
<li>Leverage Data for Impact: Leverage Data for Impact: Track and report on KPIs—including Net Promoter Score and Salesforce case time-to-close—customer trends, and team performance. Use insights to influence strategy and recommend improvements.</li>
<li>Balance Service &amp; Sustainability: Make informed decisions that meet customer expectations while supporting long-term business goals and cost-efficiency.</li>
</ul>
Must-Have Qualifications:
<ul>
<li>5+ years of customer service experience, including 2+ years in a leadership role</li>
<li>Strong proficiency in Salesforce and Microsoft Office Suite</li>
<li>Proven ability to lead teams, improve processes, and drive customer satisfaction</li>
<li>Analytical mindset with experience in data-driven decision-making</li>
<li>Familiarity with Root Cause Analysis and continuous improvement frameworks</li>
<li>Familiarity with tracking customer service metrics like Net Promoter Score (NPS)</li>
</ul>
Nice-to-Have Qualifications:
<ul>
<li>Experience in logistics, waste management, or regulated service industries</li>
<li>Experience outside of a call center environment</li>
<li>Ability to implement process improvements and cost-saving initiatives</li>
</ul>
Why You’ll Love Working Here:
<ul>
<li>Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores</li>
<li>401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5 year vesting schedule</li>
<li>Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more</li>
<li>Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal</li>
<li>Permanent Role: Full-time, Monday - Friday, 8:30 AM - 5 PM</li>
<li>Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare</li>
</ul>
Ready to Apply?We’d love to hear from you! Click “Apply” to start your journey with Daniels Health. Our hiring process includes a brief phone screen, on-site interview, and a video interview. We’re excited to meet candidates who are passionate about service and eager to grow.&nbsp;Daniels Health &amp; Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health &amp; Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health &amp; Sharpsmart&nbsp; conforms to the spirit as well as to the letter of all applicable laws and regulations.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h3>Job Description</h3>
Job DescriptionSalary: 
Customer Service Manager
Location: Bowling Green, OH Reports To: Director of Sales
Overview: The Customer Service Manager will oversee all customer service operations, ensuring a responsive, professional, and solution-oriented experience for our customers, sales representatives, and partners. This role will also play a key part in maintaining product data accuracy and supporting the sales team with technical and administrative needs.
Key Responsibilities:
<ul>
<li>Oversee day-to-day customer service operations, including phone and email communication.</li>
<li>Ensure prompt, professional handling of all customer inquiries, orders, and issues.</li>
<li>Help to develop, document, and enforce customer service policies, procedures, and standards.</li>
<li>Serve as a primary resource for sales representatives, providing:
<ul>
<li>Sales order entry and support</li>
<li>Technical assistance and troubleshooting</li>
<li>Resolution of product-related issues</li>
</ul>
</li>
<li>Test products to replicate and report customer issues to management for resolution.</li>
<li>Create and maintain accurate product data, including UPCs, model numbers, and descriptions.</li>
<li>Conduct ongoing competitive analysis related to new products, pricing, and market positioning.</li>
<li>Assist with Available-to-Sell and sales reporting to support forecasting and inventory management.</li>
</ul>
Qualifications:
<ul>
<li>3+ years of customer service or account management experience (preferably in consumer electronics, optics, or outdoor products).</li>
<li>Strong organizational and communication skills, both written and verbal.</li>
<li>Proficiency with ERP/CRM systems and Microsoft Office or Google Workspace.</li>
<li>Detail-oriented with strong problem-solving and analytical abilities.</li>
<li>Ability to thrive in a fast-paced, team-oriented environment.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with product testing or technical troubleshooting.</li>
<li>Familiarity with sales reporting and data analysis.</li>
<li>Background in the outdoor, shooting sports, or optics industry.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCompany Description 
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $15.50 Per Hour
Our Benefits
Total Rewards package available to our team:
<ul>
<li>We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)</li>
<li>Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
<ul>
<li>Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending</li>
<li>Company paid life, accidental death insurance, and exclusive vendor discounts</li>
</ul>
</li>
<li>Mileage reimbursement is provided when traveling between properties or other work-related tasks</li>
<li>Our Property Managers have the opportunity to earn performance-based bonuses!</li>
</ul>
Job Description 
<ul>
<li>Our Property Managers get to work independently at multiple locations; spending time both inside and outside</li>
<li>We assess customer storage needs and make suggestions, including selling packing and moving supplies</li>
<li>Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent</li>
<li>Auditing cash drawers and making bank deposits are part of the daily business</li>
<li>We help keep our customers current with payments and make reminder and collection calls when required</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to transport lift/move items weighing up to 35 pounds</li>
<li>Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.</li>
<li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.</li>
</ul>
Qualifications 
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
 Additional Information 
More about Us! Public Storage&nbsp;was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having&nbsp;Best Career Growth, ranked us in the&nbsp;Top 5% for Work Culture,&nbsp;and in the&nbsp;Top 10% for Diversity and Inclusion.
Apply Now&nbsp;for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0299

Customer Service - Self Storage Manager

<h3>Job Description</h3>
Job Description
This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in New York City, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision, roadmap, and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear objectives and coach managers. - Own Customer Service KPIs and reporting; drive continuous improvement and operational excellence. - Establish scalable policies, processes, and tooling for Customer Service across regions. - Partner with executive leadership and cross‑functional stakeholders to deliver outcomes. - Manage budgets, vendors, and risk within the Customer Service portfolio. 
Requirements
 - 10+ years of progressive experience in Customer Service with 4+ years leading managers. - Proven track record building programs at regional or global scale. - Strong analytical skills; ability to translate data into decisions. - Excellent communication and stakeholder‑management skills. - Bachelor’s degree required; advanced degree or relevant certification preferred. - Experience in professional services or recruitment industry is an advantage. To learn more about Keller, please see: <a href="https://www.kellerexecutivesearch.com/executive-recruiters-headhunters-worcester-and-springfield-massachusetts/" target="_blank">https://www.kellerexecutivesearch.com/executive-recruiters-headhunters-…</a>
Benefits
<ul>
<li>Competitive compensation: $115,000–$150,000 USD</li>
<li>Opportunities for professional growth and leadership development.</li>
<li>Company culture: Flat management structure with direct access to decision‑makers; open communication environment.</li>
<li>Full medical coverage.</li>
</ul>
Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

<h3>Job Description</h3>
12043 N. Reems Road Surprise Arizona, 85379, +1 (602) 2163933 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
Job Description
ASSISTANT COMMUNITY MANAGER
Full Time, $18/hr. plus incentives
Hours: Monday-Friday 8:30AM-5:00PM
As an Assistant Community Manager, you’ll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation and support. You will train with the Community Manager. 
Our Assistant Community Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy! 
Core duties and Responsibilities, in collaboration with the Community Manager:
<ul>
<li>Operations. Ensuring the smooth running of our community in a fast-paced environment. Oversee all operations including lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, etc. </li>
<li>Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. </li>
<li>People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, and maintenance personnel, in order to maximize their engagement and minimize turnover. </li>
<li>Marketing. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs. </li>
<li>Supervise day-to-day operations of entire on-site team, ensuring that all corporation policies and procedures are being followed.</li>
<li>Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.</li>
<li>Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.</li>
<li>Manage and maintain all aspects of overall community budget and finances.</li>
<li>Work with leasing staff to ensure that leasing/marketing goals are being met.</li>
<li>Maintain positive relations with all community vendors.</li>
<li>Coordinate special projects as requested by Property Manager.</li>
<li>Perform any other related duties as required or assigned.</li>
</ul>
Job Requirements
Skills and Ability:
<ul>
<li>Effective communication and customer service skills.</li>
<li>Computer literate, including Microsoft Office Suite.</li>
<li>Strong customer service orientation.</li>
<li>Excellent phone and personal sales skills</li>
<li>Ability and access to drive a car.</li>
<li>General office, bookkeeping and sales skills.</li>
<li>Strong administrative, organizational, and management skills.</li>
<li>Excellent oral and written communication skills.</li>
</ul>
 Education/Experience:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Minimum 1 year of residential leasing and/or management experience or comparable experience.</li>
<li>Financials experience/experience writing and maintaining budgets, a plus.</li>
<li>Proficient in Yardi property management software, or other similar property management software, a plus.</li>
</ul>
Valid NYS driver’s license and dependable transportation required. 
This is a full-time opportunity with competitive compensation. Benefits include paid vacation, holiday and PTO days, 401K with company match, health/dental/vision/accident/critical illness insurance, flexible spending account, health savings account, identity theft/fraud protection, legal service benefit, and many more.

Assistant Community Manager/Customer Service

<h3>Job Description</h3>
Job Description
Since 1949 we have prided ourselves on delivering excellent service to our customers. As we grow we are looking for individuals who can help us continue that tradition and uphold our high service standards. Your responsibility will be to ensure a fast, friendly and efficient checkout and service experience in our stores. You will be:
<ul>
<li>Interacting with customers</li>
<li>Solving problems</li>
<li>Helping to lead a team of front end staff</li>
<li>Supervising check out procedures</li>
<li>Scheduling staff</li>
<li>Training &amp; developing staff</li>
<li>Entrusted with managing the store during evening and/or mornings</li>
<li>And more!</li>
</ul>
This is an entry level position at Caraluzzi's that can lead to greater responsibility and opportunities down the road. If you are a positive, customer oriented team player that enjoys working in a fast-paced environment, then we'd love to have you join our team!
Looking for someone with:
<ul>
<li>Flexible hours including nights and weekends</li>
<li>Excellent verbal communication</li>
<li>Leadership skills</li>
<li>Attention to detail</li>
<li>Desire to learn</li>
<li>College Degree or comparable experience</li>
<li>Interest in food</li>
</ul>
About Us:
Caraluzzi's is a family owned &amp; operated group of markets that prides itself on delivering incredible service to our customers. Hard work &amp; innovation are at the roots of our growth and success since we started in 1949. Today, with locations across the Greater Danbury area, we are committed to being the market of choice by satisfying the diverse and changing needs of our customers &amp; employees. Our employees are our greatest assets and we continuously invest &amp; develop them.
So whether you are looking for a part time job or a career, Caraluzzi's offers a great work environment for you to grow &amp; develop.
Apply now to be part of one of the industry's most progressive independent grocers!
Our Values:
<ul>
<li>Bring a Positive Attitude to work</li>
<li>Clear &amp; Concise Communication keeps our work place efficient</li>
<li>Respect for others</li>
<li>Pride ourselves on Excellent Customer Service</li>
<li>Brighten Someone's Day</li>
<li>Develop a Relationship with our customers</li>
</ul>
 Job Posted by ApplicantPro

Customer Service Manager- Entry Level

<h3>Job Description</h3>
Job Description
We are looking for an experienced Customer Service Manager to oversee daily operations of a 15 person call center, and ensure exceptional service delivery within our organization. This position requires strong leadership skills and a commitment to enhancing customer satisfaction. Located in Oakland, California, this is a fully onsite role with the potential for contract-to-permanent employment, providing an excellent opportunity for career growth.
 
Responsibilities:
• Supervise and lead customer service teams to ensure efficient and high-quality service.
• Develop and implement strategies to improve customer account management processes.
• Monitor call center performance and provide guidance to meet service benchmarks.
• Coordinate and schedule workflows to optimize productivity and client satisfaction.
• Ensure adherence to company policies and procedures in all customer interactions.
• Utilize computer-aided dispatch systems to streamline operations and improve communication.
• Address and resolve customer concerns promptly to maintain positive relationships.
• Provide training and support to team members, fostering attention to detail and growth.
• Prepare reports and analyze data to identify areas for improvement.
• Collaborate with other departments to enhance overall service delivery.
• Proven experience in customer service management or a similar role. • Proficiency in computer-aided dispatch systems and related technologies. • Strong ability to manage customer accounts and resolve issues effectively. • Excellent organizational skills with experience in job scheduling and workflow coordination. • Superior communication and interpersonal skills to lead and support a team. • Familiarity with call center operations and performance metrics. • Ability to work onsite in Oakland, California, Monday through Friday. • A proactive approach to problem-solving and continuous improvement.

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