field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Ardurra (WK Dickson) is looking to hire an experienced Water/ Wastewater Client Services Manager to join our team in one of our South Carolina offices
Our innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.
As a recognized leader in the South and the Southeast's water industry, our projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse and wastewater management. We have the capability to support projects of all sizes within a flexible and innovative team environment.
Essential Functions of the Job:
The Client Service Manager will focus on a mix of established client business growth, project delivery leadership and mentoring of engineering staff. The position will collaborate with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand our South Carolina area business. Develop innovative solutions to add value to our clients that differentiate Ardurra from competitors
<ul>
<li>Responsible for marketing to existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities</li>
<li>Responsible for delivering service to the client and for client relations</li>
<li>Conduct monthly project reviews with the project client and/or principal in charge, and seek periodic guidance</li>
<li>Manage multiple design consultants to complete detailed and permitted construction plans</li>
<li>During project startup understand the client's critical success factors and prepare an effective project management plan</li>
<li>Responsible for project administration in the project management system (including accurately placing the project setup information)</li>
<li>Responsible for making sure that all team members understand their role on the project, the task/s that need to be accomplished, along with the schedule and budget for the tasks</li>
<li>Be available to team members to mentor junior staff and consult with the principal in charge for guidance</li>
<li>During project execution, monitor the progress of the scope, budget, schedule, and quality/performance</li>
<li>Provide project team leadership and be accountable for technical, financial and schedule delivery excellence</li>
<li>Responsible and accountable for all aspects of the project from initiation through closeout</li>
<li>Responsible for risk management and proactive change management</li>
<li>Responsible for prompt invoicing and collection</li>
</ul>

Education and Experience Requirements:
<ul>
<li>Bachelor’s degree in Engineering required</li>
<li>Professional Engineer License (SC) preferred</li>
<li>At least eight (8) years of experience</li>
</ul>

Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
NOTICE TO THIRD PARTY AGENCIES:
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.
#LI-HM1

Water/Wastewater - Client Services Manager

<h3>Job Description</h3>
Job DescriptionJob Summary
Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding.
Key Responsibilities
<ul>
<li>Manage client communication via email, phone, and scheduling software</li>
<li>Create and maintain efficient daily schedules for pet sitters</li>
<li>Support sitters and assist with coverage when needed</li>
<li>Coordinate onboarding and training of new pet sitters</li>
<li>Maintain accurate client and sitter records</li>
<li>Support general office operations</li>
</ul>
Required Qualifications 
<ul>
<li>3+ years administrative or office management experience</li>
<li>Experience scheduling staff in a service-based business</li>
<li>Proficient in Excel, Word, and Gmail</li>
<li>Comfortable learning and using scheduling software</li>
<li>Strong written and verbal communication skills</li>
<li>Lives within Buckhead, Brookhaven, or Sandy Springs area</li>
<li>Able to work in-office during business hours</li>
</ul>
Preferred Qualifications
<ul>
<li>Pet industry or service-industry experience</li>
<li>Experience onboarding or training new hires</li>
<li>Familiarity with Atlanta neighborhoods</li>
<li>Social media and AI/ChatGPT experience</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>$18–$20 per hour (based on experience)</li>
<li>Paid vacation</li>
<li>Discounted pet sitting services</li>
<li>Casual dress code</li>
</ul>
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bpwXSuRlPA

Client Services Manager & Sitter Coordinator

<h3>Job Description</h3>
Job Description
Ardurra is looking to hire an experienced Water/Wastewater Client Services Manager to join our team in our Columbia, SC office.
Our innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.
As a recognized leader in the Southeast water industry, our projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse, wastewater, and stormwater management. We have the capability to support projects of all sizes within a flexible and innovative team environment.
Primary Function
The Client Service Manager will focus on supporting a mix of established clients, new business growth, project delivery, and mentoring of engineering staff. The position will collaborate with regional and national water/wastewater engineering expertise to share resources and leverage capabilities to expand our South Carolina water business group.
Essential Functions of the Job:
<ul>
<li>Develop innovative solutions to add value to our clients that differentiate Ardurra from competitors</li>
<li>Responsible for marketing to existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities</li>
<li>Responsible for delivering service to the client and for client relations</li>
<li>Conduct monthly project reviews with the project client and/or principal in charge, and seek periodic guidance</li>
<li>Manage multiple design consultants to complete detailed and permitted construction plans</li>
<li>During project startup understand the client's critical success factors and prepare an effective project management plan</li>
<li>Responsible for project administration in the project management system (including accurately placing the project setup information)</li>
<li>Responsible for making sure that all team members understand their role on the project, the task/s that need to be accomplished, along with the schedule and budget for the tasks</li>
<li>Be available to team members to mentor junior staff and consult with the principal in charge for guidance</li>
<li>During project execution, monitor the progress of the scope, budget, schedule, and quality/performance</li>
<li>Provide project team leadership and be accountable for technical, financial and schedule delivery excellence</li>
<li>Responsible and accountable for all aspects of the project from initiation through closeout</li>
<li>Responsible for risk management and proactive change management</li>
<li>Responsible for prompt invoicing and collection</li>
</ul>

Education and Experience Requirements:
<ul>
<li>Bachelor’s degree in Engineering required</li>
<li>Professional Engineer preferred</li>
<li>At least ten (10) years of experience</li>
</ul>

Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
NOTICE TO THIRD PARTY AGENCIES:
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.
#LI-HM1

<h3>Job Description</h3>
Job Description
Position Summary: Provides excellence in customer service delivery through personal efforts and management of the Client Service Teams across the region. Implements and maintains established work procedures that support department standards, performance metrics, and strategic objectives. Trains and supports staff under their direct supervision. Continually evaluates processes and recommends improvements for operational effectiveness. Actively collaborates with Sales team to provide best in class sales support. Keeps an open flow of communications to clients, customers, and Affinity personnel. Essential Functions: &nbsp;
<ul>
<li>Represent Affinity in an ethical and professional manner consistent with our Core Values</li>
<li>Treats associates, customers, clients and guests with respect and embraces diversity in all interactions.</li>
<li>Provide favorable, continuous customer service and sales support. </li>
<li>Oversee and manage Client Service Specialists within the department regarding daily operations including, but not limited to, customer service, phone etiquette, Client and Customer policies/procedures, invoice and order entry/processing, departmental goals/projects, Affinity policies and procedures, and all other objectives as assigned by management.</li>
<li>Delivers results according to agreed upon outcomes, communicates progress, and strives to meet commitments even when difficult or significant change is involved.</li>
<li>Instructs, trains and guides employees in their assigned functions, motivates them to perform effectively, and follows up to ensure desired results are achieved. </li>
<li>Effectively leads team in tackling challenges, and provides recognition and constructive feedback. </li>
<li>Provide Client Service Specialists with precise and detailed instructions to complete assigned projects.</li>
<li>Contribute to the talent management and development of Client Services Team by identifying talent needs, interviewing and selecting team members, evaluating performance, and following HR directions/compliance in the coaching process</li>
<li>Proactively communicates with team members and business colleagues across department and organization to maximize service and minimize issues. &nbsp;</li>
<li>Enters and maintains data and orders in the Affinity order management system</li>
<li>Assist Affinity Finance Team with information and paperwork necessary to reconcile commissions, accounts receivables, or any other aspect of Affinity financials.</li>
<li>Assist Account Managers and Client Service Specialists on any issues that interfere with the placement or shipment of orders.&nbsp; i.e. credit referrals, credit holds, late trucks or “no-show” trucks, etc.</li>
<li>Respond in a timely manner to any request for information from management, clients, and customers.</li>
<li>Ensures accurate pricing and invoicing, as well as communicating and confirming receipt of pricing changes and promotions.</li>
<li>Resolve pricing, invoice , delivery, quality issues with the appropriate parties both internally and externally</li>
<li>Assist clients with deductions.</li>
<li>Establishes and maintains proactive communication with customers to ensure excellent service delivery with focus on quality, timeliness, and building and maintaining long term customer loyalty.</li>
<li>Daily phone, email, fax communications.</li>
<li>Order, monitor, pack and unpack samples.</li>
<li>Other duties as assigned and requested.</li>
</ul>
 Education and Experience: &nbsp;
<ul>
<li>Minimum 5 years experience in Customer Service. </li>
<li>Minimum 2 years experience in a Supervisory role. </li>
<li>Experience in the food industry, specially grocery or food service, is extremely advantageous</li>
</ul>
 Knowledge, Skills, and Abilities: &nbsp;
<ul>
<li>Flexible and able to manage adversity. </li>
<li>Microsoft office suite experience with emphasis on Word, Excel, PowerPoint, and Outlook</li>
<li>Strong Communication skills</li>
<li>Technology skills communicating through email, possible phone and text messaging</li>
<li>Effective manager, coach, collaborator, and contributor functioning in both live and remote/virtual environments</li>
<li>Self-motivating, congenial, responsible, reliable, and results-oriented</li>
<li>Highly organized and pays close attention to detail, accuracy, and timelines</li>
</ul>
 Physical Requirements / Working Conditions &nbsp;
<ul>
<li>Ability to lift 30lbs with or without help</li>
<li>Sitting and Standing </li>
<li>Normal office environment, desk position</li>
</ul>
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. 
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rjOmuMBiTi

Client Services Manager (Food Broker)

<h3>Job Description</h3>
Job Description
365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level.
QUALIFICATIONS FOR CLIENT SERVICES MANAGER (CSM): High integrity Positive attitude Excellent communication skills Solution-oriented Eager / Competitive Ability to thrive and collaborate in a fast-paced environment Bachelor's Degree, preferred
PRIMARY DUTIES AND RESPONSIBILITIES:
Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office’s immediate and projected needs
Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
Responsible for on-call duties during non-business hours and weekends as needed.
Matches and evaluates candidate skills to client and consumer needs through screening and interviewing
Completes necessary reference checks on candidate’s background and work experience
Ensures candidates meet required hiring standards for 365 Health Services and applicable contracts
Negotiates salary, terms and conditions of employment with candidates
Schedules direct care workers and field staff for initial placement and ongoing assignments
Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record
Incorporates direct care worker and field staff retention strategy into daily routine
Responsible for learning all functionalities and operations of the branch office
Adheres to and promotes company policies and procedures
Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
Ensures all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines
Responsible for oversight of revenue cycle management
Demonstrates a commitment to advancing 365 Health Services, LLC
Must possess the personal characteristics of professionalism and commitment to high standards with a strong work ethic, confidence, creativity, innovation, integrity and stability
Performs other duties as necessary
BENEFITS: Health Insurance Packages Paid Time Off 401K
Schedule: Monday to Friday Paid On-Call (Shifts Alternate, Responsible for Answering Calls outside of Business Hours)
ADDITIONAL COMPENSATION: Weekly Commission Weekly On-Call Pay Bonuses
EDUCATION: Bachelor's (Preferred) Work Location: In-person
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ivGkA6Xc7u

Client Services Manager

<h3>Job Description</h3>
Job DescriptionDescription:

Client Service Team Leadership:
<ul>
<li>Supervise Client Services Coordinators and the Front Desk Administrator, overseeing schedules, providing backup, and ensuring adherence to service standards.</li>
<li>Establish and manage team goals, track progress, and celebrate achievements.</li>
<li>Design and update processes/workflows to maximize team effectiveness.</li>
<li>Assist in hiring and lead training of new team members, and provide ongoing training and development support.</li>
<li>Design collaborative activities that break down silos and encourage bonding. (Think escape rooms, scavenger hunts, or volunteer outings.)</li>
</ul>
Client Services:
<ul>
<li>Act as the quarterback for onboarding new advisors by working with the advisor, broker/dealer and service team for seamless book of business transitions.
<ul>
<li>Remain main support person for the practice until well established on our platform.</li>
</ul>
</li>
<li>Manage book of business transfers, re-codes, and other client account-related changes for existing business.</li>
<li>Handle escalated client service issues with tact and professionalism.</li>
<li>Create, revise, and manage CRM workflows to optimize client interactions.</li>
</ul>
Operations and Compliance:
<ul>
<li>Partner with the compliance team to implement and monitor compliance initiatives.</li>
<li>Maintain the integrity of the CRM and RJ Box systems, ensuring data accuracy and security.</li>
<li>Generate departmental reports for data integrity, CRM usage, new business, and other key metrics.</li>
</ul>
Additional Responsibilities:
<ul>
<li>Work collaboratively with other departments to ensure alignment and efficiency.</li>
<li>Maintain a positive and professional demeanor in all interactions.</li>
</ul>
Requirements:

<ul>
<li>Minimum 3-5 years of experience in a client services or operations role in a financial services environment.</li>
<li>Proven track record of success in team leadership and supervision.</li>
<li>Excellent organizational, communication, and time management skills.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.</li>
<li>Familiarity with compliance regulations in the financial services industry (preferred).</li>
<li>Bachelor's degree in a relevant field (e.g., business administration, finance) or equivalent experience.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionIncredibly tenured CPA Firm in Salem, OR - Hybrid Position This Jobot Job is hosted by: Emily Bohanon Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $85,000 - $135,000 per year 
A bit about us:
 We are a long-established Oregon accounting firm with decades of experience providing tax, accounting, and advisory services to individuals and businesses. Rooted in a people-first, relationship-driven culture, we focus on delivering thoughtful, reliable guidance that helps clients plan, grow, and navigate financial complexity. Our team values collaboration, integrity, and long-term partnerships—and we’re looking for professionals who share that commitment. 
Why join us?
 GREAT Benefits!!! 
<ul>
<li>4.5 weeks of PTO as a base line! </li>
<li> Hybrid work schedule </li>
<li> 4% Match on 401k, immediate vesting! </li>
<li> 100% covered benefits for employees </li>
<li> Gym stipend!</li>
</ul>
 
Job Details
 We’re looking for a client-focused tax professional who enjoys building relationships and taking ownership of their work. In this role, you’ll manage a dedicated group of individual and small-business clients while also jumping in on more sophisticated projects alongside senior team members. It’s a great fit for someone who wants meaningful client interaction, room to grow, and the ability to make an impact without the layers of a large firm. Your Role Take the lead on a portfolio of clients, overseeing preparation, review, and overall service delivery. Partner with senior advisors on complex engagements and multi-entity structures, contributing technical insight and ensuring seamless execution. Meet with clients to walk through results, discuss planning opportunities, and help them stay ahead of tax considerations. Produce high-quality, accurate work while maintaining a consistent, proactive communication style. Bring ideas that improve the client experience and enhance internal processes. Participate in firm initiatives, professional development, and teamwide improvements as the practice continues to evolve. What You Bring Active CPA, EA, or Oregon LTC (required). 5–10 years of hands-on tax experience and direct client interaction. Confidence managing relationships independently and guiding clients through decisions. Strong communication, analytical thinking, and a service-oriented mindset. A collaborative attitude with interest in mentorship, learning, and long-term growth. Experience with tools such as UltraTax CS, Fixed Assets CS, Planner CS, SurePrep, CCH Engagement Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policyCompany DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Tax Manager - Client Services

<h3>Job Description</h3>
Job Description
Starting Salary $ 71,500 Reports To:&nbsp;Client Services Manager
Purpose and Scope: The Client Services Assistant Manager, in partnership with the Client Services Manager, provides direction and support to staff to ensure efficient operations, achievement of Balanced Scorecard results and courteous service to clients.&nbsp;
Essential Functions:&nbsp;
<ul>
<li>Selects, directs, and evaluates service center staff;</li>
<li>Resolves complex issues related to driver’s licensing, vehicle and vessel registration/titling, and property, business and tangible tax payments;</li>
<li>Ensures understanding of client service standards; creates and maintains an atmosphere conducive to service expectations. Intervenes in escalated client situations;</li>
<li>Meets with service center staff to identify opportunities for improvement and related remedial measures. Provides coaching and documentation as appropriate;</li>
<li>Drives daily service center performance to ensure a pro-active approach to accuracy, service and efficiency;</li>
<li>Ensures compliance with applicable procedures, statutes, laws and codes;</li>
<li>Assists with achievement of Balanced Scorecard results.</li>
<li>Ensures proper operating supply levels.</li>
<li>Ensures correction and/or appropriate voiding of transactions, as necessary.</li>
<li>Assists with safety and security provisions for service center staff and assets, including cash and inventory.</li>
<li>Participates in annual planning, and monitors status of plans to ensure completion.</li>
<li>Ensures timely and accurate reporting of staff timekeeping data.</li>
<li>Meets daily with Center management team and staff to communicate organizational information.</li>
<li>Communicates regularly with manager.</li>
<li>Demonstrates support for organizational initiatives.</li>
</ul>
Qualifications and Experience:&nbsp;
<ul>
<li>Bachelor’s degree with course work emphasis in Business Administration, Management, Public Administration or closely related field; supplemented by two (2) years progressively responsible lead worker experience that provides broad knowledge of management functions, with demonstrated communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid state of Florida driver’s license.</li>
<li>In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age.&nbsp; Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.</li>
<li>Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.&nbsp; Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103.&nbsp; This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.</li>
</ul>
Critical Competencies for Success:
Leadership
<ul>
<li>Is mission/vision focused.</li>
<li>Maintains focus on results and goals.</li>
<li>Manages change.</li>
<li>Builds consensus.</li>
</ul>
Relationship Management
<ul>
<li>Values and models teamwork.</li>
<li>Committed to the highest standards of customer service and business ethics.</li>
<li>Fosters trusting relationships with internal and external clients.</li>
<li>Creates and maintains an environment conducive to service expectations and employee engagement.</li>
</ul>
Effective Communication
<ul>
<li>Demonstrates strong written and verbal communication skills.</li>
<li>Practices active listening.</li>
<li>Provides actionable, diplomatic feedback to team members.</li>
<li>Willingly shares knowledge to ensure growth and development of team members.</li>
<li>Facilitates team meetings.</li>
</ul>
Business Acumen
<ul>
<li>Manages business operations for assigned service center;</li>
<li>Monitors key business indicators and makes adjustments, as necessary;</li>
<li>Achieves Balanced Scorecard results;</li>
<li>Gathers data to make reasoned, responsible decisions using critical thinking.</li>
</ul>
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szrJQ2BZVY

Client Services Assistant Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Shift: Thursday - Sunday 9AM-7PM
 
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
 
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
 
Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:
<ul>
<li>Subsidized medical, dental, and vision insurance</li>
<li>Health savings account</li>
<li>Short and long-term disability insurance</li>
<li>Life insurance</li>
<li>Paid sick, vacation, and holiday time</li>
<li>401K retirement plan with match</li>
<li>Tuition and Continuing Medical Education reimbursement up to 100%</li>
<li>Employee assistance program to support your mental health and wellness</li>
<li>Ongoing professional development </li>
</ul>
 
We’re looking for someone who:
<ul>
<li>Enjoys a consistent schedule.</li>
<li>Is excited to work in an outpatient setting, much like a doctor’s office. </li>
<li>Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.</li>
</ul>
 
Responsibilities:
<ul>
<li>Greets and attends to clients in person and over the phone</li>
<li>Answers all phone calls in a professional and courteous manner</li>
<li>Manages the patient flow of a high volume of clients in a fast-paced environment</li>
<li>May place outbound calls to schedule follow-up appointments, or to engage clients in treatment </li>
<li>Creates new client profiles and enters demographic information in electronic health record</li>
<li>Schedules appointments using electronic scheduling system</li>
<li>Completes accurate documentation of client visits in their electronic health record</li>
<li>Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.</li>
<li>Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record</li>
<li>Establishes client payment plans and financial contracts, collects and posts payments</li>
<li>Ensures confidentiality of all client and employee information</li>
<li>Assists in the de-escalation of clients using a trauma-informed approach</li>
<li>Triages client issues to secure most appropriate solution Introduces clients to the</li>
<li>Recovery Connect engagement app and help them navigate it as needed</li>
<li>Completes end of day tasks, including reconciling deposit and payment records</li>
<li>Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day</li>
<li>Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff</li>
<li>Participates in in-service/education regarding</li>
<li>Quality Improvement or required job-focused education</li>
<li>Helps maintain inventory and assist in ordering clinic supplies</li>
<li>Performs general office duties, such as document preparation, scanning, faxing</li>
</ul>
Requirements:
<ul>
<li>High School Diploma/GED</li>
<li>1+ years of experience in customer service is required</li>
<li>1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required</li>
<li>Hospital front desk or multi-physician front desk experience preferred</li>
<li>For employees in the following states (TX/OH/MN/IN/WI): </li>
<li>Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview</li>
</ul>
Skills:
<ul>
<li>Ability to communicate clearly and effectively between all organizational levels and with outside providers</li>
<li>Basic computer knowledge, including ability to navigate in electronic health records</li>
<li>Culturally competent and sensitive to client and employee needs</li>
<li>Demonstrated ability in medication administration accuracy and ability to maintain accurate client records</li>
<li>Excellent organizational skills, accuracy, and attention to detail</li>
<li>Problem solving, conflict resolution, time management, and strong customer service skills</li>
<li>Strong team player comfortable working in a fast-paced setting</li>
<li>Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR</li>
<li>Flexible with the ability to work in a continuously changing environment</li>
<li>Ability to work flexible hours including nights, weekends, and holidays</li>
<li>Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)</li>
</ul>
Tools and Equipment:
<ul>
<li>Frequent use of a telephone, computer, printer, fax machine and copier</li>
<li>Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint</li>
<li>Frequent use of electronic health record</li>
</ul>
 
Physical Working Conditions and Office Setting Description:
<ul>
<li>Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment</li>
<li>Frequent and prolonged typing and operation of computer, keyboard, and telephones</li>
<li>Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds</li>
</ul>
 
#CLSTF
 
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
 
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Client Services Coordinator

<h3>Job Description</h3>
Job Description
Position Summary
The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions HOTV's Tiny Homes provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Participants receive shelter, food, and case management services to support their trajectory towards obtaining permanent housing. Working under the supervision of the Tiny Homes Manager, the Client Services Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Tiny Homes Program.
Primary Duties and Responsibilities
● Ensure the safety of participants and guests by providing on-site participant supervision
● Ensure participant compliance with program rules, policies, and procedures
● Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed
● Assist with sanitation of participant belongings in hot box and new bed assignment upon intake
● Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property
● Work in partnership with on-site security
● Conduct daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing
● Respond to emergency situations as appropriate
● Request emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies
● Complete written reports and incident logs of daily activities
● Answer telephone and take messages for participants and staff
● Resolve participant issues as needed using de-escalation and crisis intervention techniques to help participants work through conflict
● Assist with the serving of daily meals
● Replenish supplies in the restrooms, offices and dining area
● Assist with maintenance of resident laundry schedule
● Ensure participants are following proper hygiene practices
● Work with participants to improve their independent living skills
● Ensure general cleanliness and maintenance of the facility including, but not limited to: cleaning and sanitizing offices, restrooms, hygiene trailers, living spaces, tiny home units, sweeping, mopping, vacuuming and other janitorial services. Clean and disinfect restrooms and showers after each use, without exception
● Ensure that trash is changed, taken out daily, and prepare trash receptacles for weekly pick-up
● Monitor and report to supervisor any maintenance concerns as needed
● Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor
● Take on non-routine cleaning and special projects as needed
● Pack out participant belongings and place them in storage
 
Other Duties
● Monitor medication cabinet and review medication records
● Attend and participate in team Meetings, trainings, case conferencing, etc.
● Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS)
● Establish and maintain good rapport and working arrangements with co-workers, including the management team and other staff
● Facilitate and supervise regularly scheduled resident house meetings
● Create and maintain a shelter environment that is safe
● Uphold all HOTV and LAHSA Rules, Regulations, and Policies
● Work with collaboration with security guard to ensure safety of participants, staff, volunteers and visitors on the property
● Observe and adhere to department guidelines concerning absences and reports in accordance with departmental procedures
● Assist with facilitating life skills activities and community engagement events for participants
● Other duties as assigned by supervisors
 
Qualifications
● Understand and support the mission statement of Hope of the Valley Rescue Mission
● High school diploma or GED
● 1-2 years experience working with the homeless or similar population preferred
● Must possess solid proficiency of Microsoft Office Suite
● Excellent verbal and written communication skills. Must possess basic grammar and spelling skills
● Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision
● Must possess excellent problem-solving skills
● Ability to interact with others professionally
● Knowledge of Housing First, Harm Reduction, and Trauma Informed principles preferred
● Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness
● Valid CPR/First Aid certification or ability to obtain within 30 days of hire
● Must be TB-cleared prior to hiring
● A criminal background check is required
● A drug-test is required
● A CA driver's license or valid or of identification is required
 
Other Requirements
● Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
● Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
● Ability to work in proximity with service animals and emotional support animals
● Ability to operate a computer, fax, and telephone
● Ability to lift up to 25 lbs.
● Some night and weekend hours required
 
Employment Classifications
● FLSA Status: Non-Exempt
● Payroll Status: Hourly
● Work Schedule: Full Time
 
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.
Work Environment:
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment
◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
 
 Morning, 8:00am - 4:30pm

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