<h3>Job Description</h3>
Seasonal (Seasonal) Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks &amp; Benefits: 
<ul>
<li>Free season pass to Winter Park and all Alterra Resorts</li>
<li>Discounted friends &amp; family tickets</li>
<li>Medical, dental, vision, life, paid parental leave and more for eligible employees</li>
<li>401(k) plan with 100% company match - up to 4%</li>
<li>Mental health resources for all employees</li>
<li>Food &amp; beverage and retail discounts </li>
<li>Onsite employee childcare based on availability</li>
<li>Discounted equipment rentals, pro-deals, and more</li>
</ul>
 POSITION SUMMARY: The Winter Bike Sales Mechanic is responsible for the overall operation of all maintenance and sale prep duties in the bike shop. This position focuses on Winter Bike sales, Prepping bikes to be sold, Repairs, and conducting parts orders. Other responsibilities include maintenance tracking, maintaining the operational quality of the rental fleet. This mechanic must have strong organizational skills, and the ability to track and maintain our sales line email. ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li> Good written and oral communication skills, computer skills and team player attitude required. Duties include daily opening and closing of location (village mechanic shop), bike maintenance, parts ordering and inventory control. </li>
</ul>
 Result: Bike repair shops that exceed guest needs and return a profit for the company providing excellent service for our guests 
<ul>
<li>Maintain good communication through our "bike sales" cellular line.</li>
<li>Maintain good and organized Communication through our bike sales email line.</li>
<li>Replacing broken or nonfunctioning parts allowing bikes to function safely and properly.</li>
<li>Washing and detailing bikes so they are up to our standards for sales.</li>
</ul>
 Result: providing consistent directions that are mandatory 
<ul>
<li>Researching and purchasing materials for bike repairs and/or rental equipment. </li>
</ul>
 Result: High quality, up-to-date materials for bike equipment/parts purchased at the most cost-efficient price. 
<ul>
<li>Research industry equipment trends and innovative repair techniques. </li>
</ul>
 Result: Rental/Repair shops on the leading edge of the Bike industry in providing equipment and service. 
<ul>
<li>Coordinate with assigned budgets for the repair shop operation. Utilize systems to monitor budgeted revenues and expenses. </li>
</ul>
 Result: A properly equipped shop which efficiently uses labor and supplies so the operation can show an acceptable profit. 
<ul>
<li>Coordinate inventory tracking of all rentals, storage, and repaired equipment located in the storage/Repair shop. </li>
</ul>
 Result: Documented tracking to ensure consistency of inventory items. 
<ul>
<li>Coordinate tracking and documentation on productivity of bikes </li>
<li>Perform other duties as assigned. Ability to complete required paperwork in an accurate and legible manor </li>
<li>Ability to adhere to all safety policies and procedures </li>
<li>Other duties as assigned - including, but not limited to, winter rental and tuning operations.</li>
<li>Required to work weekends and holidays.</li>
</ul>
 Duties conducted while prepping a bike for sale: 
<ul>
<li>Check brake levers</li>
<li> Bleed rear brake</li>
<li>Bleed front brake</li>
<li>Check/Replace front rotor</li>
<li>Check/Replace rear rotor</li>
<li>Replace front brake pads</li>
<li>Replace rear brake pads</li>
<li>Swap carbon wheels if applicable</li>
<li>Check/true front wheel</li>
<li>Check/true rear wheel</li>
<li>Check/Replace headset bearings</li>
<li>Clean headset</li>
<li>Regrease headset</li>
<li>Lower Service on fork (seals, oil, wipers)</li>
<li>Make sure shock isn't blown</li>
<li>Quick service on shock (seals, oil if applicable)</li>
<li>Take linkage apart and check bearings</li>
<li>Clean everything</li>
<li>Re assemble and torque linkage</li>
<li>Check D. Hangar and make sure it's strait</li>
<li>Check D. cable housing</li>
<li>Check D. cable/Replace D. cable</li>
<li>Check bottom bracket</li>
<li>Clean/Replace bottom bracket</li>
<li>Check cranks</li>
<li>Inspect/clean cassette</li>
<li>Inspect/clean rear hub</li>
<li>Make sure shifting is smooth and D. is adjusted</li>
<li>Check dropper post/Install dropper post</li>
<li>Check dropper lever</li>
<li>Check dropper cable</li>
<li>Install carbon bars if applicable</li>
<li>Replace grips &amp; saddle (tighten)</li>
<li>Test Ride</li>
<li>Remove Pedals</li>
<li>ALL TASKS MUST BE COMPLETED FOR A BIKE TO BE "SALE PREPPED"</li>
</ul>
 EXTERNAL RELATIONS OR PARTNERS: This position is required to interact regularly with vendor representatives and other WPR/Trestle Bike Shop partners. Additionally, this position is required to place and track orders through Quality Bike Parts and similar parts and supply vendors. PHYSICAL DEMANDS: 
<ul>
<li>Able to stand through most of shift </li>
<li>Able to lift bikes weighing 50 lbs or more </li>
<li>Able have the dexterity to work with tools and small pieces </li>
<li>Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis. </li>
<li>Manual dexterity to operate a computer and other common office equipment on a constant basis. </li>
<li>Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. </li>
<li>Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. </li>
<li>Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. </li>
<li>Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. </li>
</ul>
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE/LICENSING: 
<ul>
<li>Formal Bike Mechanic Training or Certifications Preferred.</li>
<li>Previous experience working in a Bike shop as a mechanic with an overall strong knowledge of all types of bikes required </li>
<li>Previous experience specifically working with Rockshox and Fox suspensions required (suspension forks/spring shocks) </li>
<li>Previous experience maintaining a large fleet of bikes and significantly large inventory of parts and pieces. </li>
</ul>
 WAGE: The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits. Hourly pay range: $22.50 - $25.00 PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline:Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications

Bike Sales Mechanic - Winter Season

<h3>Job Description</h3>
Governance Management Technology/Operations, Senior Associate
Country: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make: The Sr. Associate, Governance Management operates within the Technology &amp; Operations (“T&amp;O”) organization (First Line of Defense) and is accountable to manage key governance routines across T&amp;O to drive effective and consistent execution of the Enterprise Governance and Risk Management Frameworks. The incumbent will ensure that the T&amp;O governance model supports the needs of the organization and evolve the model as required as the environment changes. This role will also work closely with executive leadership to define, maintain, and measure execution of the T&amp;O strategies. The Sr. Associate must be able to effectively collaborate with various stakeholders while influencing strategic goals.
<ul>
<li>Governance Model: Develop and maintain the T&amp;O governance model with clear reporting and escalation paths and adjust the model as required.</li>
<li>Committee and Management Routines: Work closely with executive leadership to develop reporting and ensure consistent and adequate messaging for key management routines, including Board and regulatory reporting. Manage committee logistics, agenda development, material creation, and meeting minutes.</li>
<li>Reporting Effectiveness: Identify critical areas to monitor and escalates issues and findings to appropriate stakeholders. Provide thematic analysis of issues for business to identify emerging trends.</li>
<li>Strategy &amp; Operating Model Definition: Assist in the development and monitoring of the T&amp;O strategy and target operating model</li>
<li>Drive Risk Culture: Ensure awareness in the Business Line of risk behaviors and ensure proper identification, escalation, and reporting of risks.</li>
<li>Communication &amp; Awareness: Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts. Maintain two way communications with the Second Line of Defense to maintain directional alignment on reporting.</li>
<li>Exam Management: Liaise with the Business Line for exam activities related to governance</li>
</ul>
What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
<ul>
<li>Bachelor's Degree or equivalent work experience: Accounting, Business, Risk Management, Information Systems, Finance, Economics or equivalent field.</li>
<li>Master's Degree Accounting, Business, Risk Management, Information Systems, Finance, Economics or equivalent field.</li>
</ul>
Experience:
<ul>
<li>9+ Years Governance Management, Risk Management, Internal Controls, Auditing, relevant line of business experience and/or legal or regulatory experience.</li>
<li>5+ Years Business Unit. Demonstrated experience in governance, risk &amp; compliance functions and proven understanding of IT and cybersecurity concepts.</li>
<li>Advanced knowledge of the financial services sector or other highly regulated environments.</li>
<li>Demonstrated thought leadership and application of risk identification and mitigation practices.</li>
<li>Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.</li>
<li>Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.</li>
<li>Ability to build credibility with, collaborate with, and influence line of business executives.</li>
<li>Excellent analytical and complex problem solving skills.</li>
<li>Superior project management skills.</li>
<li>Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.</li>
<li>Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.</li>
<li>Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team/function/enterprise is prepared.</li>
<li>Ability to build internal and external networks of information resources within the risk management ecosystem.</li>
<li>Ability to work with limited oversight from manager.</li>
<li>In depth research and analysis skills for more complex and critical data, interpret and communicate industry trends.</li>
</ul>
Certifications:
Other Risk Certification
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$86,250.00 USD
Maximum:
$155,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement: 
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:
Frequent minimal physical effort such as sitting, standing&nbsp;and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at <a href="mailto:TAOps@santander.us" target="_blank">TAOps@santander.us</a> to discuss your needs.
 
Primary Location:&nbsp;Quincy, MA, 1 Enterprise Drive-Quincy-Corp
 
Other Locations:&nbsp;Massachusetts-Quincy
 
Organization:&nbsp;Santander Consumer USA Inc.

Governance Management Technology/Operations, Senior Associate

<h3>Job Description</h3>
Category : Technical Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
<ul>
<li>Provide front line, first level, technical assistance for consumers</li>
<li>Supporting Client specific high speed internet services delivering an exceptional customer experience</li>
<li>Resolve technical problems, within a fast paced, customer facing environment</li>
<li>Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.</li>
<li>Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.</li>
<li>Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. </li>
<li>Demonstrate advanced product knowledge and he ability to solve customer issues.</li>
<li>Resolve customer issues on the first call as frequently as possible.</li>
<li>Open and manage trouble ticket system for user issues, Data Network, OS issues.</li>
<li>Be patient, courteous and friendly with customers at all times.</li>
<li>Demonstrate a positive attitude.</li>
<li>Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.</li>
<li>Adhere to all work schedule assignments.</li>
<li>Abide by and support management directives and adhere to all TP policies.</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum of 6 months of customer service experience.</li>
<li>Must be 18 years of age or older.</li>
<li>Ability to type at least 25 words per minute.</li>
<li>Comfortable with desktop computer systems and have general knowledge of Windows-based systems.</li>
<li>Customer service and/or sales experience preferred.</li>
<li>College degree preferred but not required.</li>
</ul>
Key Competencies:
<ul>
<li>Process Excellence:&nbsp;Demonstrate commitment to following established procedures and be customer service driven.</li>
<li>Collaboration:&nbsp;Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.</li>
<li>Communication:&nbsp;Outstanding communication, listening, and analytical skills.</li>
<li>Organizational Skills:&nbsp;Strong organizational and problem-solving skills.</li>
<li>Emotional Intelligence:&nbsp;Ability to prioritize tasks and work well under pressure while remaining focused.</li>
<li>Open-Mindedness:&nbsp;Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.</li>
<li>Critical Thinking:&nbsp;Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.</li>
<li>Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Technical Support Representative - Onsite

<h3>Job Description</h3>
I-Banking Business Controls &amp; Risk Management, Associate
Country: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
Essentials Functions/Responsibility
The Associate, Business Control &amp; Risk Management operates within the First Line of Defense and is accountable to assist the CIB Business Control Unit in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate works to identify, assess key risks and control effectiveness throughout the assigned business line by driving business unit adherence with applicable risk frameworks, Corporate/Business Line policies and standards. The incumbent will also assist with completion of business line risk initiatives, as assigned, such as risk assessments, KRI/KPI development and monitoring, and on-time remediation of issues. The Associate must be able to effectively partner with various stakeholders.
Job Function Description
Monitors activities to minimize the Corporate &amp; Investment Bank's (CIB) exposure to risk. Activities may include quantitative analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.
Key Responsibilities
Key Responsibilities: The Position may support the following: •Risk and Control Self-Assessment (RCSA) Support: Assist in maininating and updating risk and control inventories and process maps/workflows. Support the execution of periodic risk assessments across investment banking lines under the direction of Business Control Officers (BCOs) and RCSA leads. •Issue and Event Management : Log, track, and support remediation of operational risk events, near misses and financial losses.&nbsp; Assist in deployment of the issue management program, including monitoring of corrective actions and reporting to various committees. • Facilitate scenario analysis exercises in coordination with business units and BCO, documenting key assumptions, impacts, and mitigation strategies. • Support the BCOs in the execution of the firm’s Material Risk Identification and Assessment (MRIA) program and Reputational Risk program. • Assist in the development and refinement of key risk indicators (KRIs), and monitor thresholds to identify emerging trends and trigger appropriate escalation. • Participate in the development of and delivery of risk training materials for key Operational Risk, Enterprise Risk and testing programs across the investment banking teams. • Perform control testing across non-financial risk domains (including AML) as part of the firm's RCSA framework, focusing on control effectiveness evaluation. •Execute validation testing of issue remediation for self-identified, second line, and regulatory findings to ensure complete and sustainable resolution and closure. •Support quality control efforts across RCSA and issue validation workstream to ensure consistency, accuracy, and alignment with internal standards. •Prepare reports and support the develppment of audit-ready materials for governance meetings and risk reporting.&nbsp;
Qualifications
Skills:
Knowledge of the financial services sector, particularly the products and services of a commercial or investment bank. Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. Understanding and demonstrated application of operational and/or enterprise risk identification and mitigation practices and procedures. Able to effectively engage in communication with executive management, regulators, and other team members across the Santander US and CIB. Ability to develop a mentoring culture with both senior experienced team members and junior staff. Strong project management skills. Ability to build internal and external networks of information resources within the risk management ecosystem. Operational Risk Management Experience Experience in gap or risk analysis High sense of urgency with ability to drive results Effective multi-tasking and prioritization skills Ability to handle diverse workload and tight schedule Solid time management and organizational skills
Key Competencies:
Organizational governance: Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with governance guidelines and policies. Accuracy and attemtion to detail: Understanding the necessity and value of accuracy - ability to complete tasks with a high level of precision.&nbsp; Internal controls: Knowledge of concept, methods, and processes of internal control; ability to create, implement, evaluate and enhance processes in internal controls. Organizational awareness: knowledge of the organizational environment and tactics; ability to effectively navigate formal and informal communication and decision-making channels.
Education:
Req: Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. Pref: Master's Degree:&nbsp; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
Work Experience:
5 years
This is a hybrid position in Miami, FL
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$63,750.00 USD
Maximum:
$110,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement: 
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:
Frequent minimal physical effort such as sitting, standing&nbsp;and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at <a href="mailto:TAOps@santander.us" target="_blank">TAOps@santander.us</a> to discuss your needs.
 
Primary Location:&nbsp;Miami, FL, Miami
 
Other Locations:&nbsp;Florida-Miami

I-Banking Business Controls & Risk Management, Associate

<h3>Job Description</h3>
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>RGMs, RMs, &amp; SLs are entitled to one (1) free meal each shift they work *</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

Shift Leader Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:</li>
<li>Manage the performance of both FOH &amp; BOH employees</li>
<li>Promote a fun and positive work environment</li>
<li>Manage the effectiveness of people focused processes and systems</li>
<li>Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training&nbsp;</li>
<li>Reward and recognizes employee performance that exceeds company standards</li>
<li>Manage with integrity the daily completion of operational check lists to include</li>
<li>Line checks and uniform standards</li>
<li>Opening/closing check lists</li>
<li>Safe and deposit logs</li>
<li>Manage the guest experience metrics (NPS and OSAT)&nbsp;</li>
<li>Manage FSC operational standards daily</li>
<li>Ensure all food safety standards are followed &amp; in compliance with local health depts.</li>
<li>Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees</li>
<li>Manage the successful onboarding and training for all new employees</li>
<li>Follow COGS management procedures for food ordering and inventory</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Manage daily labor</li>
</ul>
Shift Leader Requirements
<ul>
<li>Previous Shift Leader Experience</li>
<li>90-day completion of train the trainer course</li>
<li>Flexible to work nights, weekends, and holidays</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must successfully complete Smashburger training program</li>
<li>Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams</li>
<li>People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams</li>
<li>Excellent attention to detail</li>
<li>Proven time management, consistency, and organizational skills</li>
<li>Highly motivated, self-directed, and results driven</li>
<li>Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Ability to work in high temperatures</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 We use eVerify to confirm U.S. Employment eligibility.

Shift Leader

<h3>Job Description</h3>
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>RGMs, RMs, &amp; SLs are entitled to one (1) free meal each shift they work *</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:</li>
<li>Manage the performance of both FOH &amp; BOH employees</li>
<li>Promote a fun and positive work environment</li>
<li>Manage the effectiveness of people focused processes and systems</li>
<li>Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training&nbsp;</li>
<li>Reward and recognizes employee performance that exceeds company standards</li>
<li>Manage with integrity the daily completion of operational check lists to include</li>
<li>Line checks and uniform standards</li>
<li>Opening/closing check lists</li>
<li>Safe and deposit logs</li>
<li>Manage the guest experience metrics (NPS and OSAT)&nbsp;</li>
<li>Manage FSC operational standards daily</li>
<li>Ensure all food safety standards are followed &amp; in compliance with local health depts.</li>
<li>Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees</li>
<li>Manage the successful onboarding and training for all new employees</li>
<li>Follow COGS management procedures for food ordering and inventory</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Manage daily labor</li>
</ul>
Shift Leader Requirements
<ul>
<li>Previous Shift Leader Experience</li>
<li>90-day completion of train the trainer course</li>
<li>Flexible to work nights, weekends, and holidays</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must successfully complete Smashburger training program</li>
<li>Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams</li>
<li>People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams</li>
<li>Excellent attention to detail</li>
<li>Proven time management, consistency, and organizational skills</li>
<li>Highly motivated, self-directed, and results driven</li>
<li>Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Ability to work in high temperatures</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 We use eVerify to confirm U.S. Employment eligibility.

<h3>Job Description</h3>
Job Description
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>50% of the best burgers around (or other menu options)</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform and hat</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:</li>
<li>Greet guests with a smile! Responsible for welcoming new and repeat guests every visit</li>
<li>Promote a fun and positive work environment</li>
<li>Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment</li>
<li>Be knowledgeable of all menu items so you can make meal suggestions &amp; answer questions</li>
<li>Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures &amp; full understanding of Smashburger rewards program</li>
<li>Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect</li>
<li>Adhere to all active marketing promotions &amp; encourage guests to complete surveys upon each visit</li>
<li>Foster and value a safe work environment by following all personal and food safety and security standards</li>
<li>Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products</li>
<li>Ability to listen, communicate and work well with others in a busy restaurant environment</li>
<li>Values integrity and doing the right thing, even when no one is watching</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Upsell food items to all guests ordering through thoughtful suggestions</li>
<li>Follow company order accuracy procedures to ensure a happy guest and minimize waste</li>
</ul>
Cashier (GSE) Requirements
<ul>
<li>No experience necessary – we build better skills!&nbsp;Must successfully complete Smashburger training program</li>
<li>Must be 16 years old</li>
<li>Physical ability to stand for extended periods of time &amp; to move and lift boxes of food/ supplies up to 25 lbs.</li>
<li>Show up on time to work variable hours/days, including nights, weekends, and holidays</li>
<li>Adhere to Smashburger uniform policy</li>
<li>Must successfully complete Smashburger training program</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 We use eVerify to confirm U.S. Employment eligibility.

2,005 First-line supervisors Jobs