<h3>Job Description</h3>
Job DescriptionUrgently Hiring!Job description
In accordance with the needs of the ages of the population served by our practice, the Behavioral Health Technician/ Direct Therapist will organize and maintain data collection and statistical analysis systems for programs; assist with behavioral assessments and program implementation; assist with clinical activities and staff/parent training; assume lead behavior therapist duties in the temporary absence of such staff.
Critical features of this position are described under the headings below but are subject to change at the discretion of ABA Support Services, and the Management Team. The job description reflects the designation of essential job functions but does not provide an all-inclusive list of duties that may be assigned.
Responsibilities and Duties
1. Collect and record data based on observable client behavior.
2. Assist lead therapist in maintaining up to date graphs, summarizing and calculating data.
3. Write progress notes, program updates, create session materials and stimuli, maintain program books.
4. Actively participate in the implementation of baseline, treatment, parent training, and generalization sessions.
5. Assist lead therapist in the preparation and clean-up of session related activities (preparing client room, computers, recording equipment, etc.).
6. Assist with case related duties such as protocol dissemination, protocol reviews and staff/parent training.
7. Utilize safe and appropriate handling, management and guidance procedures when transporting or working with clients.
8. Provide direct client care following the prescribed behavioral protocols/programs, provision of services may be one-on-one or in group settings.
9. Assume lead therapist responsibilities in the temporary absence of the lead therapist.
10. Shadow/co-treat/treat a minimum of 2-4 contact hours per week.
11. Report parent concerns and highlights to the lead therapist on the case.
12. Report any suspected child abuse within 24 hours of report or incident to child line.
Requirements 
1. Must have own transportation.
2. Must provide proof of vehicle registration and insurance card.
3. Must check email correspondence daily.
Physical Requirements 
1. Must be able to assume a variety of postures, for extended periods of time (kneeling, squatting, crouching, sitting, standing) in the course of working with developmental disabilities and severe behavior problems.
2. Must be able to follow clients, at times apace, and pivot from one position to another quickly
3. Must be able to lift and carry clients in braces and other adaptive equipment.
4. Must be able to restrain/hold/transport clients in the course of behavioral management.
5. Must be able to receive detailed oral communication and communicate orally to parents, supervisors and staff.
6. Must have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
7. Oversee case related duties such as protocol dissemination, protocol reviews, and parent/staff training.
8. Utilize safe and appropriate handling, management and guidance procedures when transporting and working with clients.
9. Provide direct client care, following the prescribed behavioral/protocols/programs.
10. Must be physically present at the assigned job site.
11. Must have manual dexterity sufficient to perform various keyboard functions.
12. Must be able to travel to and from various locations.
13. Be supervised a minimum of 5% of direct therapist’s billable hours per week.
14. Must be able to sit at a computer terminal for extended periods of time.
Reporting Relationship
1. Report to the Supervising Behavior Analyst with plan specific questions, parent and supervision questions.
2. Report to Human Resources on employee related issues.
3. Report to Office Manager regarding billing, technology and schedule related inquiries.
4. Personnel Supervised: None
5. Direct therapists on their cases needing supervision for their RBT license.
Qualifications 
1. Previous experience working in a reputable clinic, home, or school program is highly desirable.
2. 1 year clinical/home/school experience providing direct services to children with Autism, training parents, and supervising staff in the implementation of intervention protocols
3. Willing to learn about an early learning curriculum and the application of behavioral principles to increase a wide range of functional repertoires. 
4. Exceptional interpersonal, and organizational skills.
5. Therapists should be willing to work with children who range from high functioning to low functioning ASD and be able to assist in the implementation of clinical programs in the home, school, and community environments.
6. Motivated, excellent work ethic, high degree of quality work and work with minimal direction. 
7. Able to work independently and as a team member in a dynamic, fast paced environment including one that is building structure and process as it goes along; must be flexible and patient. 
Education
High School Diploma or equivalent Required
 60 College credits, Bachelor’s Degree or Master Degree in Psychology, Speech and Language, Occupational Therapy, Education, or related field is highly desirable.
Experience
Experience providing behavioral services to children with developmental disabilities is preferred.
Related Training 
1. Maintain up-to-date training/certification status in CPR, seizure training, child abuse reporting, professional crisis management, RBT license, and any other training related to the programs provided by ABA Support Services.
2. Complete required IBHS trainings in a timely manner
3. Complete the RBT process with the BCBA Board within the first 3 months of hire and recertify every 1 year based on BACB requirements.
4. Must have and maintain a basic knowledge of computer systems and applicable software.

ABA Autism Therapist - No certification required (ABAS)

<h3>Job Description</h3>
\n\n
Make a difference in a child’s life every single day. \nWe have immediate openings to support families in need. \n \nWe’re actively hiring kind, enthusiastic individuals who can start right away—or within 4 weeks of accepting an offer. If you’re ready to jump in and make a positive impact, we’d love to meet you! \nWe take every application seriously and value your time. \n \nOur hiring process is fast and thoughtful—we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview.
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Why Join Us?
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 \nAt Action Behavior Centers, we’re driven by our core values—learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
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We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team’s success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you’ll make a real impact every day! \n&nbsp;
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What you’ll be doing as a Behavior Therapist
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<ul>\n\t
<li>Apply the principles of one-on-one ABA therapy&nbsp;to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.</li>
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<li>Support the development&nbsp;of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.</li>
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<li>Collaborate&nbsp;with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.</li>
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<li>Engage&nbsp;with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.</li>
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<li>Effectively and positively communicate&nbsp;with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.</li>
\n</ul>
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Job Requirements
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<ul>\n\t
<li>Lift and move with children in a fast paced environment, which includes the&nbsp;ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.</li>
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<li>Maintain an environment conducive to therapy&nbsp;ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.</li>
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<li>Multitask&nbsp;to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.&nbsp;</li>
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<li>Support teams by working cohesively as a center, neighborhood, and region.&nbsp;This may include travel to nearby centers to support, when assigned.&nbsp;</li>
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<li>Reliable transportation and valid driver’s license required.&nbsp;</li>
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<li>Must be at least 18 years of age and have a High School diploma or GED equivalent.</li>
\n</ul>
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Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board’s exam. \n&nbsp;
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What Our Team Says
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We work directly within the Denver community to make a meaningful difference in the lives of children and their families. \n \n“Working at ABC has been a wonderful experience because of how much they genuinely care about the kids. The team is fully invested in each child’s growth, and it shows in the results. It’s a privilege to work somewhere that puts the children’s needs first.” Glassdoor Review - RBT, Denver, CO
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The ABC Advantage
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<ul>\n\t
<li>Guaranteed Full-Time Hours: Even if patients cancel.&nbsp;</li>
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<li>Promotions &amp; Raises: Every 6 months with transparent feedback and goal setting.</li>
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<li>Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.</li>
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<li>Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.</li>
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<li>Fully Paid Training: We cover your Registered Behavior Technician certification process.</li>
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<li>No-Cost Supervision: No pay deductions for supervision hours.</li>
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<li>No Contractual Obligation: Stay because you love it, not because you're required to.</li>
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<li>Generous Benefits &amp; Perks:\n\t
<ul>\n\t\t
<li>10 holidays,10 paid time off days and 2 flex days.</li>
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<li>Health benefits covered at 90%.</li>
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<li>Free lunch every Friday.</li>
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<li>Complimentary subscription to DoorDash DashPass &amp; Calm apps.</li>
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<li>Student loan repayment contributions.</li>
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<li>Annual celebrations, Teammate Appreciation Week, and team events.</li>
\n\t</ul>
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\n</ul>
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Pay Ranges Based on Experience &amp; Education:
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<ul>\n\t
<li>Associates/High School: $20.00 – $24.00</li>
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<li>Bachelors: $20.00 – $25.50</li>
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<li>Masters: $20.00 – $28.00</li>
\n</ul>
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 \nFor entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
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Experience in these fields is a plus!&nbsp;
\n\n
<ul>\n\t
<li>Childcare (nanny, babysitter, preschool teacher, tutor, etc.)</li>
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<li>Mental health professionals and advocates (QMHP, behavioral health technicians)</li>
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<li>Camp counselors, volunteers, or Sunday school teachers</li>
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<li>Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)</li>
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<li>Experience as paraprofessionals, direct support, or life skills assistants</li>
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<li>Passion for working with children with Autism Spectrum Disorder</li>
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<li>Eagerness to join a caring, team-oriented culture</li>
\n</ul>
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See what others have said when they made the decision to grow with us on Glassdoor &amp; LinkedIn
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We are a Responsive Employer - we will be in touch with you within 24 hours of applying!&nbsp;
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Please do not reach out to centers directly about your application status as they are very busy serving clients and families!
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© Copyright 2025
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Entry-Level ABA Therapist

<h3>Job Description</h3>
HSAGP (Hyundai-SK America Green power) Energy LLC. is Hyundai Motor Group and SK On' s joint venture company to produce batteries for electric vehicle batteries. The joint venture plans to invest $5 billion to build an EV battery cell plant in Bartow County, Georgia. Hyundai Motor Group and SK On will each hold a 50 percent stake in the joint venture. The new plant created by the two companies is expected to start manufacturing battery cells in the first half of 2026 with an annual production capacity of 35 GWh, enough to support the production of 300,000 EVs a year. The future Bartow County plant in northwest Georgia is strategically located near Hyundai Motor Group’s existing and planned U.S. facilities. Hyundai Motor Group broke ground last year on the new Hyundai Motor Group Meta plant America in southeast Georgia to make future Hyundai, Genesis and Kia EVs. For more information visit our website HSAGP ENERGY LLC
 
Join us on the journey of two companies' massive electric vehicle project in Bartow County!
 
Summary:
The Production Supervisor directly supervises and coordinates the activities of production operators. This role will work closely with other supervisors, production engineers, safety, quality, environment, equipment/controls, and process teams. They might be required to serve as technical trainer and coach/mentor for operators both on regular and on-demand occasions depending on company needs and their qualifications.
 
Key Areas of Responsibility:
<ul>
<li>Production Workforce Management</li>
<li>Support employees to be motivated in line with company goals</li>
<li>Review production schedules and make suggestions on the labor plans to meet the scheduled requirements</li>
<li>Manage attendance of operators by using attendance record system</li>
<li>Coach and train operators to develop production skills and technical/general competencies related to production</li>
<li>Appraise operator performance and give productive feedback</li>
<li>Address complaints and resolve problems of operators</li>
<li>Mediate and resolve conflicts among employees</li>
<li>Boost operator morale</li>
</ul>
 
Production Management/Continuous Improvement:
<ul>
<li>Assign and direct work according to the production plans</li>
<li>Responsible for achieving, monitoring, reporting Key Performance Indicators (KPIs)</li>
<li>Confer with other shift leaders to coordinate activities in related departments</li>
<li>Interpret company policies to operators to ensure that safety and proves/ qualities policies are followed</li>
<li>Recommend continuous improvement activities to improve quality and reduce cost</li>
<li>Collect and voice opinions when the revision and/or establishment of new work procedures are needed</li>
<li>Manage MES system and logistics regarding the shift he/she supervises</li>
<li>Develop and implement continuous training programs to enhance employees' skills</li>
</ul>
 
Production Operation
<ul>
<li>Run, monitor, and supervise the production operations listed. The operation is mainly conducted by computer-controlled equipment: Notching, Vacuum Dry, Stacking, Tap-welding, and Packaging</li>
<li>Monitor and inspect he quality of semi-finished products (electrodes)</li>
<li>Must learn and understand how to operate the equipment and have duty for training</li>
</ul>
 
Equipment Management
<ul>
<li>Monitor the maintenance and operation status of production equipment in assembly line</li>
<li>Report incidents or malfunctions of equipment and inquire maintenance according to the trouble correspondence manual</li>
<li>Create and update equipment operation manuals(add)</li>
</ul>
 
Work Environment/Safety Management
<ul>
<li>Monitor and support production environment improvement on light of 3R (Right material, Right quantity, Right position) and 5S (Sort, Set in order, Shine, Standardize, and Sustain)</li>
<li>Responsible for on-site S.H.E management activities</li>
<li>Enhance employee's safety awareness through regular safety training</li>
</ul>
 
Materials/Inventory Management
<ul>
<li>Manage site materials and inventory of the semi-finished products</li>
<li>Manage inventory of the products pending evaluation and the B-graded products</li>
<li>Manage the on-site logistics of semi-finished products</li>
<li>Other job-related tasks as assigned</li>
<li>Improve the efficiency of materials management through inventory optimization</li>
</ul>
 
Qualifications:
<ul>
<li>High school diploma or equivalent (REQUIRED)</li>
<li>At least 1-2 years of supervisory experience in a manufacturing environment</li>
<li>Advanced knowledge of operational tools and procedures obtained through work experience</li>
<li>Ability to perform all tasks within a single production process and to turn-on/off the system</li>
<li>Microsoft Office proficiency (especially Excel)</li>
<li>Night shift availability preferred but not required, unless specified during the interview</li>
<li>Experience in high-volume manufacturing, especially in automotive, electrical component, and/or chemical manufacturing preferred</li>
<li>Experience with LEAN, SPC, Six Sigma programs preferred</li>
<li>Experience with MES preferred</li>
</ul>
 
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.</li>
<li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.</li>
<li>May occasionally left and/or move up to up to 50 pounds.</li>
<li>Must be able to regularly stand, walk, sit, talk or hear. The employee is occasionally required to reach with hands and arms to include stoop, kneel, bend or crawl.</li>
<li>Office Environment: Must wear company-provided uniforms.</li>
<li>Production Site: Must wear company-provided uniform and PPE including safety shoes, helmet, safety glasses, and portable gas measuring device.</li>
</ul>
Work Environment:
<ul>
<li>Usual office environment, production, and construction sites</li>
<li>Risks include noise (above 90 dB in compressor room), high temperatures (104–122°F in various rooms), and potential exposure to hazardous materials (e.g., heating medium oil, NMP, water treatment chemicals)</li>
</ul>
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Production Supervisor (Night Shift)

<h3>Job Description</h3>
Job DescriptionSalary: 
TrainWHAT YOULL DO
We make an extraordinary product. Some might say it defies gravity! As our Mechanical Assembler, youll be the one who creates these gravity-defying products. Youll ensure all products are crafted with the utmost quality by:
<ul>
<li>Following standard operating procedures and staying within job safety parameters</li>
<li>Preparing and assembling Seakeeper sphere sub-assemblies, utilizing build stands, overhead hoists, and various hand and power tools</li>
<li>Assembling and testing parts/components efficiently within the allowed time standard by examining connections for correct fit, fastening parts, and subassemblies</li>
<li>Maintaining quality standards and making adjustments when necessary to produce products within specifications</li>
<li>Verifying components by measuring and visually inspecting completed components; reject and immediately report products outside test and quality specifications</li>
<li>Tracking daily production and job time utilizing electronic scanners where applicable</li>
<li>Communicating clearly with shift supervisors, as well as assemblers on other shifts</li>
<li>Checking and maintaining material and tool inventory</li>
<li>Anticipating needed supplies and notifying the supervisor for placing and expediting material supply orders</li>
<li>Completing standard production and quality forms as needed</li>
</ul>
 
WHEN YOULL WORK
 
2ND SHIFT:
Monday through Thursday from 3:30 p.m. - 2:00 a.m.
 
WHAT YOU NEED TO SUCCEED
Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things youll need to succeed.
 
MUST-HAVES
<ul>
<li>High school diploma or equivalent</li>
<li>Ability to read, write, and speak English</li>
<li>1+ years of experience in manufacturing assembly with a strong mechanical and/or electrical background</li>
<li>Maintain a clean and safe working environment at all times</li>
<li>Possess quality focus, sound judgment, and decision-making</li>
<li>Ability to do the following, with or without reasonable accommodation:
<ul>
<li>Lift, carry, push, or pull materials and products weighing up to 25 pounds regularly, 50 pounds occasionally</li>
<li>Stand or walk for extended periods (812-hour shifts) on concrete or other hard surfaces</li>
<li>Perform frequent repetitive motions such as bending, twisting, reaching, and gripping</li>
<li>Use hands and fingers to handle small parts, operate tools or controls, and assemble products with precision</li>
<li>Visually inspect products for defects, labels, or measurements</li>
<li>Distinguish sounds such as machinery alarms, beeps, or spoken instructions in a noisy environment</li>
<li>Wear all required personal protective equipment (PPE), including gloves, safety glasses, hearing protection, and steel-toe footwear</li>
</ul>
</li>
</ul>
 
MORE DETAILS YOULL WANT TO KNOW
<ul>
<li>Youll be based in our Leesport, PA facility full-time</li>
<li>On-the-job training will be provided (we will help you become the Seakeeper expert!)</li>
<li>Youll report to the Production Supervisor, also based in Leesport, PA</li>
<li>This is a manual labor position, working along a production assembly line </li>
</ul>
 
YOUR TEAM
Our Assembly team is nestled within our Production department. The production team currently is running three shifts to churn out as many Seakeepers as we can to change our customers boating experience forever!
 
WHY YOULL LOVE IT HERE
Its true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks!
 
We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, youre empowered to speak up!
 
Fast-paced and hands-on dont even begin to describe what youll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it!
 
WHO WE ARE
71% of our Earth is covered by water and we want everyone to make the most of it. Thats why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with.
 
Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the waterand we are just getting started!
 
We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company.
 
Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!
 
Sign-up to receive email updates about Seakeepers current open job opportunities:<a href="http://www.seakeeper.com/job-sign-up" target="_blank">www.seakeeper.com/job-sign-up</a>
 
Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.

Mechanical Assembler

<h3>Job Description</h3>
Job Description
INTRODUCTION
Company Overview:
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At the heart of our Inclusion, Diversity, Equity, &amp; Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule &amp; Location:
BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Ellensburg, WA. Work location is subject to change based on business needs.
Job Description:
A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use.
Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information.
Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes.
QUALIFICATION REQUIREMENTS
<ul>
<li>Nursing Degree from an accredited college or university required</li>
<li>IV certification &amp; experience in central line care and management required</li>
<li>Current state RN license in location denoted in posting required</li>
<li>Minimum of two (2) years of RN experience required</li>
<li>Valid state driver’s license required</li>
<li>CPR certification required</li>
<li>Home care, critical care, emergency nursing, AIC or hospital discharge planning experience. </li>
<li>Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills.</li>
<li>Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). </li>
<li>Willing to travel to see patients in the homes, and in other health care facilities.</li>
<li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li>
</ul>
QUALIFICATIONS PREFERRED
<ul>
<li>Bachelor’s degree preferred</li>
<li>RN license in other states preferred</li>
</ul>
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
<ul>
<li>Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols.</li>
<li>Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN.</li>
<li>Assures schedule is sent out via email to team members.</li>
<li>Responsible for following up on and entering Therapy Admin reports and emailing to team involved.</li>
<li>Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration.</li>
<li>Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient.</li>
<li>Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing</li>
<li>Computer functions including but not limited to input, reports, searches, schedules.</li>
<li>Communicates patient/employee information to answering services when necessary.</li>
<li>Has read and understands company compliance paperwork and videotapes.</li>
<li>Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards.</li>
<li>Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time.</li>
<li>Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor &amp; maintain infusion sites &amp; system; evaluate responses to prescribed therapy.</li>
<li>Teach patients &amp; caregivers to perform &amp; monitor administration of Home Infusion as prescribed.</li>
<li>Prepare clinical records, care plans, progress notes for each patient visit.</li>
<li>Coordinate schedule of patient visits &amp; phone calls.</li>
<li>Works in patients place of residence.</li>
<li>Drive as assigned within state.</li>
<li>Prior experience in Home Infusion Therapy is preferred. PICC/Port/Midline experience and certification is preferred.</li>
</ul>
NON-ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES
<ul>
<li>Ability to prioritize and handle multiple tasks and projects concurrently.</li>
<li>Must have scheduling flexibility and be able to work extra hours if needed.</li>
<li>Careful attention to detail.</li>
<li>Performs related duties as requested.</li>
<li>Participates in quality assurance activities and audits as directed.</li>
</ul>
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
<ul>
<li>Provides professional nursing care within the department</li>
<li>Coordinates care planning with other disciplines</li>
<li>Provides care that meets the psychosocial, physical general aspects of care</li>
<li>Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system</li>
<li>Communicates regarding changes in patient status, symptomatology results of diagnostic studies</li>
<li>Responds quickly accurately to changes in condition or response to treatment</li>
<li>Excellent verbal skills and Good written skills</li>
<li>Excellent Customer Service skills</li>
<li>Must be able to develop caring relationships with their patients and treat them with respect and empathy.</li>
<li>Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood.</li>
<li>Must be able to work independently, as well as on a team.</li>
<li>Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions.</li>
<li>Ability to work under high levels of stress, know how to handle critical situations in the home.</li>
</ul>
Communication Skills 
<ul>
<li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. </li>
<li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. </li>
</ul>
Computer Skills 
<ul>
<li>Become and remain proficient is all programs necessary for execution.</li>
</ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT
<ul>
<li>This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping.</li>
<li>This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.</li>
<li>This position requires constant talking and hearing.</li>
<li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li>
<li>This position must occasionally lift and/or move up to 20 pounds</li>
<li>Required to move/lift physical hardware.</li>
</ul>
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People &amp; Culture team at <a href="mailto:Careers@BioMatrixsprx.com" target="_blank">Careers@BioMatrixsprx.com</a> or 954.385.7322 x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
OTHER 
<ul>
<li>Will participate in legal and ethical compliance training each year.</li>
<li>Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures.</li>
<li>Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.</li>
<li>Will not participate in any conduct considered to be unethical or illegal.</li>
</ul>

EXPECTATION FOR ALL EMPLOYEES 
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION: 
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Infusion Nurse

<h3>Job Description</h3>
Job Description
AV Support - Desktop Support Technician 
 
Job Summary - The AV Support Technician is a foundational part of the IT Services team that supports all employees. This position is responsible for providing high quality customer service AV and technical support to all users. This position will be providing Tier 1 and Tier 2 assistance concerning the use of all aspects related to the audiovisual and unified communications needs. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
&nbsp;Core responsibilities of the position: • This role is responsible for the support of clients, via telephone, email, chat, and any other supported technologies. • Provide excellent customer service concerning all aspects of AV-related technology provided by the IT department. • Use of IT Service Management tools to track and record customer contacts. • Strong background in troubleshooting and customer service, as well as excellent communication skills are necessary. • The individual will effectively multitask and manage priorities in a fast-paced setting. • Experience setting up MS Teams, Zoom, and Webex meetings. Highlight the day-to-day activities of the position: • Provide high quality customer service for all onsite/virtual meetings and events. • Process customer support requests via AV Support ticket requests, as well as in-person inquiries to the Techspot, and/or IT ticketing platform. • Provide primary technical support for all Audio/Visual related systems including but not limited to MTR (Microsoft Teams Rooms), display devices, video teleconferencing (VTC) and Crestron control systems, as well as projectors using documented procedures and tools. • Assist users with connecting to foundation preferred Unified Conferencing solutions. • Daily maintenance and testing of conference room audio/visual systems, PC's, guest devices and hallway interactive displays. • Use of IT ticketing system to track customer issues from initial diagnosis, through troubleshooting, and into resolution or escalation. • Conduct front line troubleshooting using documented procedures and available tools. • Act as customer advocate/liaison with other supporting staff. • Initiate escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding documented targets. • Provide status to customers of assigned tickets. • Provide timely updates and status information to manager where needed/applicable. • Assist in the support of audio/visual equipment while leveraging our third-party service provider. • Perform IT-related setup, support, and breakdown for large on-site meetings, including audio/visual equipment. • Keep abreast of emerging technologies and provide proactive options on how to effectively solve for common issues. • Create and document routine IT processes and procedures where needed. • Balance the demands of daily and routine assignments with long-term projects. • Develop strong relationships with internal customers, vendor, affiliates, and peers. Required Education and Experience: • Exposure with event AV and live event planning • Ability to troubleshoot signal path for audio and video • Read and interpret AV drawings • Strong understanding of unified communications platforms • Candidates must have clear and effective verbal &amp; written communication skills. • Excellent Customer Service Experience Required. • Excellent follow through and attention to detail. • Expertise with Windows and Mac computing resources as it relates to AV-related connections. • Experience with IT Knowledge Base and ticketing system. • Experience applying ITSM best practices to Incident and Requests management. • Working knowledge in the use and support of audio/visual equipment. Qualifications
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience: 5+ years (or 3 years with a degree) in technology customer support, emphasizing technical infrastructure and exponential technologies
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Proficiency: Hands-on expertise in troubleshooting AV integrated technologies and repairing computer systems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technology Skills: Direct exposure with diverse technologies, such as networking, Windows, Apple iOS, Crestron systems, collaboration tools, AR/VR systems, and other in-room technologies
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communication Excellence: Possess executive presence coupled with strong written and oral presentation skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong expertise with the Office 365 suite and toolsets.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preferred history of working on a progressive IT Service Desk team.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven track record of teamwork, good communication, and the ability to multi-tasking /prioritizing.

AV Support - Desktop Support Technician

<h3>Job Description</h3>
Job Description
About The Chefs' Warehouse The Chefs' Warehouse, Inc. (<a href="http://www.chefswarehouse.com" target="_blank">http://www.chefswarehouse.com</a>) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. 

Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs. 

Our C.H.E.F.S. Values: 

Curious &amp; Creative 
Hungry For Food &amp; Results 
Entrepreneurial 
Forward Thinking &amp; Flexible 
Supportive (Of Peers &amp; Chefs)
 
Position Summary: Lead and positively coach warehouse team members to select, replenish, receive, and load product for customer orders safely, accurately and efficiently. A first line leader who positively coaches, leads, and motivates associates to deliver results, which at a minimum, should help the team achieve all Key Performance Indicators (Safety, Quality, Service and Cost). 

What you’ll do:
<ul>
<li>Engage team members to consistently achieve and/or exceed individual performance goals and objectives by positively leading by example.</li>
<li>Proactively identify and remove obstacles for teams and individual team members.</li>
<li>Fully support the consistent application of all policies, procedures, and guidelines while leading by example and consistently and effectively communicating expectations to team members.</li>
<li>Proactively identifies safety hazards and, either resolves them or, reports them to the safety manager as appropriate. </li>
<li>Accountable for maintaining the physical condition of the warehouse and its equipment.</li>
<li>Analyzes the current operation and makes recommendations to improve on expense and cost control.</li>
<li>Supports business change and development through process improvements.</li>
<li>Works with operations management team to lead initiatives to reduce damages while ensuring teams and individuals accurately report and record damaged inventory items.</li>
<li>Is proactively engaged in coaching individual team members to accurately use voice and computer systems which in turn reduce “mis-picks,” improve inventory accuracy through accurate replenishments and picking, and support a more accurate and balanced incentive program.</li>
<li>Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.</li>
<li>Maintains physical condition of warehouse, inspecting equipment, and issuing work orders for repair and requisitions for replacement.</li>
<li>Consistently supports warehouse operations regarding employee schedules, work-loads and identifying individual obstacles or team barriers to supervisors and managers across multiple shifts and/or the department.</li>
<li>Insure compliance with OSHA standards and company safety requirements.</li>
<li>Can assume additional responsibilities to support the shift’s efforts to achieve or exceed all Key Performance Indicators associated with Safety, Quality, Service and Cost.</li>
</ul>
About you:
<ul>
<li>Has experience positively engaging peers and teams while working through diverse and challenging opportunities to effectively deliver results.</li>
<li>Knowledge of and demonstrated success in following standard operating procedures (SOPs) while providing input and ideas for “best practices” in a warehouse distribution setting with a focus on inventory control, replenishment, and outbound loading and shipping operations.</li>
<li>Ability to understand data and results while articulating the same to individual team members.</li>
<li>Team player who works productively with wide range of staff.</li>
<li>Excellent interpersonal communication, leadership, and customer service skills.</li>
<li>The aptitude to learn and apply computer systems, tools, and software systems to support day to day warehouse operations</li>
</ul>
 
The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.
Perks &amp; Benefits:
<ul>
<li>Paid Vacations, Paid Holidays</li>
<li>Health, Dental and Medical Benefits</li>
<li>Weekly pay</li>
<li>Life Insurance</li>
<li>5% above cost for our high-quality food products</li>
<li>Employee discounts for travel and events</li>
<li>401k</li>
</ul>
The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.

Day Warehouse Lead

<h3>Job Description</h3>
Job Description
 
Job Description
Date
07/2019
Location
1300 Airport Road, North Brunswick NJ 
Title
Line lead, Packaging 
Department
Packaging
Reports to
Supervisor, Packaging 
FLSA (Exempt or Non-Exempt
Exempt
Role Overview
The Packaging Lead is responsible for coordinating line workers’ activities to ensure their assigned packaging goals are met in compliance with all quality and safety SOPs and cGMP’s. The successful candidate will monitor, manage, and maintain equipment, operators, and processes to ensure compliance to GMP’s and safety standards. This is a working Lead role and will be required to support a station on the line.
The ideal candidate will also have strong interpersonal, communication, teamwork, time management and organizational skills, will be highly motivated, self-directed, and accountable, and will have the ability to work effectively with all levels of staff across the organization. 
Areas of Responsibility
<ul>
<li>Coordinates with the supervisor and other Leads on an as needed basis to establish schedules, job assignments and packaging sequences to meet packaging goals.</li>
<li>Communicates with Supervisor to resolve employee issues and take appropriate action.</li>
<li>Must be available to attend training seminars/classes as needed.</li>
<li>Delivers and manages work assignments of packaging operators (both USPL and temporary agency).</li>
<li>Coordinates break rotation schedules in a timely manner that complies with labor laws and maintains production flow.</li>
<li>Communicates all applicable line production information to the Supervisor in shift hand-off to ensure smooth transition.</li>
<li>Continually inspects raw materials and finished goods to ensure safe, quality nutritionals of the highest standard.</li>
<li>Continually monitors processes and finished goods to ensure all is within specification, so as to catch &amp; resolve any error or malfunction as soon as possible and prevent waste.</li>
<li>Replenishs supplies, and ensure proper tools are available to operators to support efficient packaging.</li>
<li>Follows safety protocol to ensure that warehouse is accessible and safe for everyone.</li>
<li>Communicates any hazards, and/or pest sighting to appropriate department for a timely resolution.</li>
<li>Ensures all items on the line shadow boards are intact and accounted for.</li>
<li>Maintains proper gowning and hygiene to ensure integrity of the product as per cGMP’s and company policies.</li>
<li>Follows batch records, SOP’s, and cGMP’s guidelines to ensure product specifications and tolerances are met.</li>
<li>Ensures full compliance with Company policies, procedures, GMP’s, Ethical Business Practice, and SOP’s at all times. </li>
<li>Establishes and maintain effective relationship with employees, line leaders, supervisors, and senior managers to communicate effectively.</li>
<li>Provides clear direction and expectations for direct reports and assures that tasks and responsibilities are clear.</li>
<li>Develops employees that contribute to the daily success of the line and can be successful in the supervisor’s absence.</li>
<li>Identifies strengths and weaknesses of all associates on their team to ensure optimal performance; knows which employees they can assign additional tasks to, and which need closer scrutiny.</li>
<li>Responsible for ensuring each employee works in a safe and responsible manner in order to create an injury-free and incident-free workplace. Complies with all job-related safety and other training requirements.</li>
<li>Ensures all associates are trained and following all standard operating procedures.</li>
<li>Works extended hours and occasional weekend overtime.</li>
</ul>
<ul>
<li>Other duties as assigned.</li>
</ul>
Other Responsibilities Including Safety:
<ul>
<li>N/A</li>
</ul>
Requirements
Education &amp; Qualification:
<ul>
<li>High School Degree/GED and/or 2+ years Supervisory experience.</li>
<li>Minimum of one (1) year of work experience in nutritionals, supplements, food or pharmaceutical manufacturing industries is preferred.</li>
</ul>
Certifications, Licenses, Credentials:
<ul>
<li>N/A</li>
</ul>
Skills &amp; Ability
<ul>
<li>Able to follow packaging schedules and assign personnel to the packaging lines to ensure all SOP and cGMP’s are being followed.</li>
<li>Must have a thorough understanding of the cause and prevention of common packaging line problems.</li>
<li>Must be able to follow all instructions in batch cards and sign off as required.</li>
<li>Demonstrates ability to work in a team and assist others.</li>
<li>Bi-Lingual in Spanish or Hindi is a plus.</li>
<li>Able to follow written instructions precisely and perform basic math calculations as required.</li>
<li>Understands and is knowledgeable of cGMP, OSHA standards etc.</li>
<li>Mechanically inclined to understand inner workings of equipment.</li>
<li>Able to read/write in basic English in order to understand industry regulated documents.</li>
</ul>
Physical Requirements (lifting, etc.): 
<ul>
<li>Able to lift up to 30 lbs.; occasionally lift and move up to 50 pounds.</li>
<li>Able to travel between warehouse/distribution facilities, to meet and support departments in the Company and its customers.</li>
<li>Able stand and walk a minimum of 6 hours per shift</li>
<li>Uses hands to finger, handle or feel, or to operate or to control objects. Lifting to waist height and/or above shoulder height, frequent bending from waist, or squatting, walking short distances.</li>
<li>Able to occasionally work on a rolling ladder or step stool, or to lean over equipment as well as kneeling on the floor to clean under the equipment.</li>
<li>Able to wear all PPE including lab coat, face mask, booties, gloves, safety glasses/goggles and respirator.</li>
</ul>
Work Environment (Office, Warehouse, temperature extremes, etc.):
<ul>
<li>Work is regularly performed inside a manufacturing environment where temperatures can be moderate, exposure to dust, odors, noise, and fumes. The noise level is usually moderate. Employees can be exposed daily to chemicals and cleaning agents.</li>
</ul>

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
USPL is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Benefits And Compensation: Our benefits are designed to help you move forward in your career, and in areas of your life outside of USPL. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&amp;D insurance. We also offer a matched 401(k) savings plan. Employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, sick time, etc. Newly hired employees receive up to 10 days of vacation the first year, which grows to 12 days starting the second year of employment.
 
 
 2nd shift - 3:30 PM to 12:00AM

Line Lead, Packaging

<h3>Job Description</h3>
Job Description
Job Title: Reservation Specialist
Reports to: Front Desk Manager
Department: Front Desk
PLEASE NOTE: You will receive an assessment that must be completed as part of the application process. Only applications with a completed Predictive Index assessment will be considered.
Summary: The Reservation Specialist is responsible for client reservations and files, as well as promoting our company’s services and activities on the phone and in person in a positive and upbeat manner. 
The following is a list of major duties and responsibilities for this position along with certain supportive duties to ensure that our guests are Safe, Happy, &amp; Healthy. This list is not all-inclusive. Other duties and responsibilities may be added as needed.
RESPONSIBILITIES AND DUTIES:
Inbound Calls
<ul>
<li>Professionally and enthusiastically answer inbound calls from prospective and returning customers</li>
<li>Consistently and conversationally read and deliver provided sales scripts and objection responses</li>
<li>Collect complete client file from first time callers for all services prior to providing price and availability</li>
<li>Positively promote and upsell appropriate services including pet activities, grooming/bathing, dog training and other addons </li>
<li>Exceed minimum performance benchmarks including new customer conversion, activity sales and grooming/bathing add-ons</li>
</ul>
Outbound Calls
<ul>
<li>Complete the following outbound calls as requested by management
<ul>
<li>Confirmation calls</li>
<li>Welcome back calls</li>
<li>Vaccination verification calls</li>
<li>Event follow up calls</li>
<li>Call on unclosed leads for all departments.</li>
</ul>
</li>
</ul>
Tours
Deliver facility tours upon request using approved tour path and verbiage
Tracking
<ul>
<li>Enter accurate and complete sales data into OPC Admin Suite and other tracking sheets as requested by management</li>
<li>Complete and deliver accurate End of Day reconciliation email daily</li>
</ul>
Check-in/Check-out
<ul>
<li>Check-in and check-out customers using approved procedures</li>
<li>Enter and verify accurate and complete pet information into computer systems—paying special attention to pet feeding and medication instructions</li>
<li>Representing Pet Care Plus and ensuring a ‘5-Star Experience’ for all customers</li>
<li>Resolve dog and client issues in a positive, professional manner. Escalate to managers as needed.</li>
</ul>
Other
<ul>
<li>Keep lobby area and bathrooms neat, clean, and vibrant</li>
<li>Take and send approved photos</li>
<li>Complete individual playtimes and potty walks as requested </li>
<li>Participate in and lead community events</li>
</ul>
POSITION QUALIFICATIONS 
Competency Statement(s) 
Flexibility – Flexibility to work early hours, late hours, holidays, and weekends. 
Personality – Ability to exhibit a positive, outgoing, enthusiastic, and cheerful demeanor towards others. 
Tenacious – Ability to hold steadfast and complete a goal. 
Responsible – Ability to be held accountable or answerable for one’s conduct. 
Communication – Effective written and verbal communication skills required as well as accurate record-keeping skills. 
Education/Experience: 
<ul>
<li>Previous experience in a sales and customer service role preferred</li>
</ul>
Computer Skills: 
<ul>
<li>Exceptional technical skills including mastery of Gingr </li>
<li>Ability to enter customer information into computer system while on the phone</li>
<li>Functional use of multi-line phone system</li>
<li>Able to effectively navigate voicemail systems</li>
</ul>
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Completeness
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. 
 Powered by ExactHire:187336

Reservation Specialist for Leading West Loop Pet Resort

<h3>Job Description</h3>
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>RGMs, RMs, &amp; SLs are entitled to one (1) free meal each shift they work *</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:</li>
<li>Manage the performance of both FOH &amp; BOH employees</li>
<li>Promote a fun and positive work environment</li>
<li>Manage the effectiveness of people focused processes and systems</li>
<li>Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training&nbsp;</li>
<li>Reward and recognizes employee performance that exceeds company standards</li>
<li>Manage with integrity the daily completion of operational check lists to include</li>
<li>Line checks and uniform standards</li>
<li>Opening/closing check lists</li>
<li>Safe and deposit logs</li>
<li>Manage the guest experience metrics (NPS and OSAT)&nbsp;</li>
<li>Manage FSC operational standards daily</li>
<li>Ensure all food safety standards are followed &amp; in compliance with local health depts.</li>
<li>Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees</li>
<li>Manage the successful onboarding and training for all new employees</li>
<li>Follow COGS management procedures for food ordering and inventory</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Manage daily labor</li>
</ul>
Shift Leader Requirements
<ul>
<li>Previous Shift Leader Experience</li>
<li>90-day completion of train the trainer course</li>
<li>Flexible to work nights, weekends, and holidays</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must successfully complete Smashburger training program</li>
<li>Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams</li>
<li>People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams</li>
<li>Excellent attention to detail</li>
<li>Proven time management, consistency, and organizational skills</li>
<li>Highly motivated, self-directed, and results driven</li>
<li>Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Ability to work in high temperatures</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 
 We use eVerify to confirm U.S. Employment eligibility.

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