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<h3>Job Description</h3>
Job Description
Customer Service Manager – Hoffman Estates, IL $80,000 – $90,000 annually
For more than 80 years, our company has been a trusted provider of medical equipment, proudly serving patients and families throughout the region. Headquarters in Hoffman Estates, we have built a reputation for delivering reliable products, compassionate support, and exceptional customer care. From CPAP machines and oxygen equipment to other essential supplies, we are committed to making life easier and healthier for the people who depend on us.
As we continue to grow, we are looking for a Customer Service Manager to oversee our patient support team and ensure smooth communication from the first call to delivery and beyond. This individual will play a key role in maintaining the high level of service our customers have come to expect, while also improving systems, supporting our staff, and creating an outstanding experience for every client.
Responsibilities:
<ul>
<li>Lead, coach, and mentor a team of customer service representatives.</li>
<li>Oversee daily office operations including scheduling and coordinating equipment deliveries and service appointments.</li>
<li>Respond to customer inquiries and resolve issues with professionalism, empathy, and care.</li>
<li>Troubleshoot equipment and service-related issues, working with technical staff when needed.</li>
<li>Collaborate with delivery staff, technicians, and other teams to ensure smooth communication and service delivery.</li>
<li>Develop training programs and set service standards for team members.</li>
<li>Monitor performance metrics, call logs, and customer satisfaction feedback.</li>
<li>Handle escalated concerns and ensure timely resolution.</li>
<li>Prepare reports on team performance and customer experience.</li>
<li>Identify opportunities to improve processes, streamline workflows, and strengthen customer relationships.</li>
</ul>
Qualifications:
<ul>
<li>Minimum of 2 years of management or supervisory experience.</li>
<li>Strong leadership skills with the ability to train and motivate a team.</li>
<li>Excellent communication, organizational, and problem-solving abilities.</li>
<li>Experience troubleshooting equipment or coordinating technical support is a plus.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office Suite and Salesforce.</li>
</ul>

Customer Service Manager

<h3>Job Description</h3>
Job Description
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
<ul>
<li>Receive incoming calls in professional, timely and courteous manner</li>
<li>Perform marketing and sales functions to sell additional work and earn business</li>
<li>Complete work orders, return customer calls, and respond to customer complaints</li>
<li>Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.</li>
<li>Perform other duties as needed which may include cross-training in related positions</li>
</ul>
Job Requirements:
<ul>
<li>Minimum two years admin experience</li>
<li>Strong written and verbal communication skills &nbsp;</li>
<li>Detail-oriented with strong data entry skills</li>
<li>Positive Attitude</li>
<li>Team player who can work independently</li>
<li>General computer knowledge, including Microsoft Office</li>
<li>Typing skills a plus</li>
</ul>
Benefits:&nbsp;Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Customer Service Representative

<h3>Job Description</h3>
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
 Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Life Insurance
Health Insurance
Hands on Training
 Responsibilities 
<ul>
<li>Process customer policy change requests.</li>
<li>Verify phone numbers, addresses and email addresses with each customer contact and update customer information.</li>
<li>Answer incoming phone calls on the first ring.</li>
<li>Schedule appointments for sales staff to meet prospective customers.</li>
<li>Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.</li>
</ul>
 Requirements 
<ul>
<li>Possess an upbeat, positive and enthusiastic attitude.</li>
<li>Proficiency to multi-task, follow-thru and follow-up.</li>
<li>Great Customer Service Skills.</li>
<li>Driven and goal-oriented individual.</li>
<li>Ability to tactfully handle stressful and difficult situations.</li>
</ul>

<h3>Job Description</h3>
Job Description
This role will ensure a seamless transportation experiences for members combined with proactive trip planning and real-time issue resolution.
Key Responsibilities:
<ul>
<li>Review and assign drivers and vehicles to upcoming trips based on member needs (e.g., wheelchair van, gurney van, sedan).</li>
<li>Ensure all trips within the designated timeframe are covered with suitable transportation providers.</li>
<li>Handle last-minute trip requests by securing drivers and vehicles under tight timelines.</li>
<li>Reschedule medical appointments when transportation cannot be arranged.</li>
<li>Continuously monitor dashboards to identify trips experiencing delays or issues.</li>
<li>Dispatch drivers for return trips, ensuring timely pickups and smooth transitions.</li>
<li>Maintain contact with members until issues are resolved and transportation is confirmed.</li>
<li>Continuously update schedules to reflect changes, cancellations, or reassignments.</li>
</ul>
Qualifications:
<ul>
<li>Experience: Prior experience in logistics, transportation planning, dispatching, or customer service preferred.</li>
<li>Skills:
<ul>
<li>Strong organizational and multitasking abilities.</li>
<li>Excellent verbal and written communication.</li>
<li>High attention to detail and accuracy.</li>
<li>Ability to remain calm and empathetic under pressure.</li>
<li>Proactive and self-directed work ethic.</li>
</ul>
</li>
<li>Education: High school diploma or equivalent; additional training in logistics, transportation, or customer service is a plus.</li>
<li>Professionalism: Demonstrate a caring attitude and uphold customer values in every aspect of the role.</li>
</ul>
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3>Company Description</h3>
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Customer Service -Dispatcher

<h3>Job Description</h3>
Job Description
What We’re Looking For
We’re on the hunt for a Customer Service Rockstar – someone who can be the warm, reliable, professional voice of our company. This person is the first impression for our customers and the operational bridge between field and office. We’re not looking for someone to answer phones and take messages. We need someone who takes ownership, brings energy, and knows how to handle people and problems with grace.
If you’re a strong communicator who thrives in fast-paced environments, loves solving problems, and is looking for a workplace that values your voice and growth, this may be the perfect fit.
Key Responsibilities
• Serve as the first point of contact for customers via phone, email, and web inquiries
•&nbsp;Schedule jobs and dispatch technicians using software (ServiceTitan or similar)
•&nbsp;Maintain accurate and detailed notes in customer records
•&nbsp;Provide real-time support to techs in the field and act as a communications hub
•&nbsp;Address customer issues, questions, and complaints with empathy and urgency
• Support office operations with administrative and follow-up tasks as needed
Required Skills &amp; Attributes
•&nbsp;Outgoing, friendly, and relatable personality
•&nbsp;Quick thinker with strong emotional intelligence and judgment
• Exceptional verbal and written communication skills
•&nbsp;Technically confident; able to navigate modern platforms like:
•&nbsp;ServiceTitan (preferred)
•&nbsp;Google Workspace (Gmail, Docs, Sheets)
• Phone and scheduling systems
•&nbsp;Organized, detail-oriented, and able to multi-task efficiently
•&nbsp;Team-oriented mindset with a high sense of responsibility
Preferred Qualifications
• 2+ years of experience in a customer-facing administrative or service role
•&nbsp;Background in home services or trades industry is a plus
•&nbsp;Bilingual English/Spanish is a bonus but not required
What We Offer
•&nbsp;Competitive hourly or salary compensation based on experience
•&nbsp;Pay structure is evaluated individually based on experience and role fit
•&nbsp;Performance-based bonuses and recognition programs
•&nbsp;Opportunities for growth into senior CSR, dispatcher, or office lead roles
•&nbsp;A respectful and encouraging work culture
•&nbsp;Leadership that listens, supports, and invests in your success

<h3>Job Description</h3>
Job Description
Customer Service | CSR Needed!
Location: Dallas, TX (North Dallas) Job Type: Full-Time Company: BA Group Apply Now on ZipRecruiter!
Love helping people and making their day? We’re looking for a friendly, upbeat Customer Service Rep to join our fun, fast-paced customer service team!
Our Customer Service Representative is responsible for delivering high-quality support to customers through various channels, including phone, email, on line, and in person. The ideal candidate is a patient and empathetic communicator who can build trust and resolve issues efficiently to foster positive customer relationships and brand loyalty.
What You’ll Do:
<ul>
<li>Chat with customers - must be a people person</li>
<li>Solve problems with patience and a smile</li>
<li>Work with an awesome, supportive crew</li>
<li>Share feedback to help us grow</li>
</ul>
You’ll Fit Right In If You:
<ul>
<li>Have great communication skills (verbal and written)</li>
<li>Love helping others and customers</li>
<li>Stay cool under pressure</li>
<li>Can deescalate customer situations</li>
<li>Enjoy a team environment</li>
</ul>
Perks You'll Love:
<ul>
<li>Competitive pay</li>
<li>Fun team vibes</li>
<li>Health, dental, vision</li>
<li>Career growth</li>
<li>Flexible schedule</li>
</ul>
Sound like your kind of job? Hit "Apply" and let’s chat! We can’t wait to meet you.
Company DescriptionWe aspire to be the guiding force behind businesses that go beyond borders, cultures, and expectations, creating a global presence that truly matters. 
<h3>Company Description</h3>
We aspire to be the guiding force behind businesses that go beyond borders, cultures, and expectations, creating a global presence that truly matters.

<h3>Job Description</h3>
Job Description
Walter E. Smithe Furniture &amp; Design
We are looking for an experienced Client Service professional who is looking for longevity with a solid company.
WHY WORK WITH US:
<ul>
<li>Our Supportive work environment.</li>
<li>Our Strong commitment to customer satisfaction.</li>
<li>We are a growing company selling quality products</li>
<li>Full Benefit package</li>
<li>Family owned and operated for 80 years.</li>
</ul>
MAIN RESPONSIBILITIES 
<ul>
<li>Make a difference by providing great service to your clients.</li>
<li>Build lasting relationships with your clients.</li>
<li>Keep clients up to date on their special order furniture while it is being made.</li>
<li>Schedule delivery when the furniture is ready.</li>
<li>Assist customers with warranty service requests.</li>
</ul>
REQUIREMENTS
<ul>
<li>Have the competence to identify and solve problems effectively.</li>
<li>5 years successful experience in service or sales.</li>
<li>A positive approach to work and others.</li>
<li>Strong communication</li>
<li>Computer literacy</li>
</ul>
LOCATION 
<ul>
<li>Work at our beautiful showroom in Oak Brook, Illinois.</li>
<li>Train at our Corporate Distribution Center in Itasca, Illinois for 8-12 weeks.</li>
</ul>
SCHEDULE:
<ul>
<li>9-5:30 M-F, or Tu-Sat</li>
<li>Guaranteed 40 hours per week</li>
</ul>
COMPENSATION:
<ul>
<li>$20+ per hour (commensurate wth experience)</li>
<li>Health insurance, 401K, Paid time off, holidays, vacations, employee discount and more.</li>
</ul>
THANK YOU FOR YOUR INTEREST IN WALTER E. SMITHE FURNITURE.
Company DescriptionWalter E. Smithe is a 4th generation family-owned business with midwestern roots. Founded in Chicago in 1945 and opening a Naples, FL location soon, we are proud to be known for our expert design, our quality furniture, and our unequivocal commitment to 100% client satisfaction. 
<h3>Company Description</h3>
Walter E. Smithe is a 4th generation family-owned business with midwestern roots. Founded in Chicago in 1945 and opening a Naples, FL location soon, we are proud to be known for our expert design, our quality furniture, and our unequivocal commitment to 100% client satisfaction.

CUSTOMER SERVICE AGENT

<h3>Job Description</h3>
Job DescriptionCustomer Service Clerk | $16/hr. | M-F / 8 to 5 / Hybrid/ Temporary What Matters Most
<ol>
<li>Competitive Pay of $16.00 per hour</li>
<li>Schedule: Monday – Friday | 8:00 – 5:00</li>
<li>Location: Houston, TX</li>
<li>Temporary opportunity with career growth and stability</li>
<li>Weekly Pay with direct deposit or pay card</li>
<li>When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program</li>
</ol>
Job DescriptionOur Professional Services Provider who partners with healthcare providers is seeking a clerical assistant to assist with billing for 2 weeks. Responsibilities:
<ol>
<li>Pulling information form Hospitals</li>
<li>Printing invoices</li>
<li>Send out invoices as a PDF or fax</li>
<li>Contact providers as needed</li>
</ol>
Qualifications and Requirements:
<ol>
<li>A high school diploma or equivalent.</li>
<li>Organizational skills</li>
<li>Computer literacy</li>
<li>Must be reliable, attendance is required for all 10 days. </li>
<li>Must be able to pass a drug screen</li>
</ol>
Benefits and Perks:
<ol>
<li>$16/hr.</li>
<li>Medical Benefits </li>
<li>Holidays</li>
<li>Training &amp; Growth</li>
</ol>
Your New Organization:Our client is a healthcare services company that helps hospitals recover "at-risk dollars" by identifying and securing reimbursement from various third-party sources like Medicaid and other assistance programs for self-pay and underinsured patients. They specialize in third-party eligibility services, assisting with out-of-state billing, providing financial counseling, and helping patients obtain necessary documentation to process applications for health coverage. RCA's mission is to convert at-risk patient accounts into hospital revenue, acting as a trusted partner in navigating complex healthcare policies and regulatory changes. Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.The base pay range for this position is $16/hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth. #HTRN422ZR

<h3>Job Description</h3>
Job Description
SUMMARY Support a high-volume customer service team with order entry, email communication, and day-to-day clerical tasks. You’ll be the extra set of hands that keeps orders accurate and moving, while gaining exposure to cross-functional partners in operations and sales. What’s in it for you: hands-on experience with order management, visibility with leadership in operations, and the chance to learn or deepen ERP skills (Syteline experience is a plus).
RESPONSIBILITIES • Input and update customer orders with complete and accurate details. • Adjust and maintain promised dates and status updates within the order system. • Draft, send, and respond to professional email correspondence with customers and internal teams. • Provide day-to-day clerical support that keeps the customer service function running smoothly. • Coordinate closely with existing CSRs and partner with operations leadership; loop in sales as needed. • Spot discrepancies or delays early and take action to resolve or escalate promptly. • Keep records organized and easy to reference for audits and follow-ups.
QUALIFICATIONS • 1–2 years in a customer service, clerical, or administrative role (manufacturing/distribution a plus). • Clear, concise written communication—especially in email. • Fast learner who can jump into new tasks and systems quickly. • Reliable, proactive, and attentive to detail. • Nice to have: familiarity with Syteline (or similar) ERP.
Company DescriptionWith over thirty-five years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. EXPERTISE: Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. STAFFING OPTIONS: Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer). CANDIDATE COMMITMENT: Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations. OPEN POSITIONS: To apply online for our career opportunities go to our job board. <a href="http://www.spectrumstaffingusa.com" target="_blank">www.spectrumstaffingusa.com</a> SPECIALTIES: Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. 
<h3>Company Description</h3>
With over thirty-five years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. \r\n\r\nEXPERTISE: \r\nOur Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. \r\n\r\nSTAFFING OPTIONS: \r\nSpectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer).\r\n \r\nCANDIDATE COMMITMENT: \r\nSpectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations.\r\n\r\nOPEN POSITIONS:\r\nTo apply online for our career opportunities go to our job board. <a href="http://www.spectrumstaffingusa.com" target="_blank">www.spectrumstaffingusa.com</a>\r\n\r\nSPECIALTIES: \r\nAreas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

<h3>Job Description</h3>
Job Description
<ul>
<li>Proficiency to multi-task, follow-thru and follow-up.</li>
<li>Great Customer Service Skills and outstanding verbal communication skills</li>
<li>Knowledge of Guidewire System</li>
<li>Process customer policy change requests.</li>
</ul>
<ul>
<li>Respond to all inquiries, service requests, and sales requests within specified time.</li>
<li>Write and service policies in the Guidewire system.</li>
<li>Perform policy reviews to correct issues and optimize coverage options based upon client needs.</li>
<li>Meet with clients in person.</li>
<li>Cross-selling and client retention tasks</li>
<li>Assist with marketing and lead follow-up.</li>
<li>Organize documentation received from clients and carriers in agency CRM system.</li>
<li>Must have a Property and Casualty (p &amp; C) License.</li>
</ul>
Company DescriptionMetro Detroit Insurance Agency has a position for a Customer Service Agent/Representative. They specialize in Property and Casualty Insurance products. 
<h3>Company Description</h3>
Metro Detroit Insurance Agency has a position for a Customer Service Agent/Representative.\r\n\r\nThey specialize in Property and Casualty Insurance products.

691,988 Customer-Service Jobs