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<h3>Job Description</h3>
Job Description
Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.)
Office Location: Austin, TX.
Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) 
Our Awesome Benefits/Perks:
<ul>
<li>401K + employer match</li>
<li>Medical, Dental, and Vision Insurance with HSA and FSA options</li>
<li>Pet Insurance</li>
<li>Fitness Center Discounts</li>
<li>Employer-paid life insurance and disability</li>
<li>Voluntary benefits (such as critical illness and accident insurance)</li>
<li>Travel reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li>
<li>Opportunities for growth and promotion up to leadership level</li>
<li>And so much more!</li>
</ul>
Commercial Lines Account Manager - Role Overview:
The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. 
Commercial Lines Account Manager - Role Responsibilities:
<ul>
<li>Client Book Growth:
<ul>
<li>Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs</li>
<li>Meet with new prospects and clients in person or virtually</li>
<li>Grow the book of business by new sales or increased coverage limits on existing accounts</li>
<li>Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients</li>
</ul>
</li>
<li>Client Book Management and Retention:
<ul>
<li>Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation</li>
<li>Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible</li>
<li>Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed</li>
<li>Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations</li>
<li>Reviews insurance and indemnification parts of contracts</li>
<li>Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables</li>
</ul>
</li>
<li>Manage Client Renewal Process:
<ul>
<li>Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals</li>
<li>Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed</li>
</ul>
</li>
<li>Uphold Strong Personal Relationships and Team Accountability:
<ul>
<li>Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately</li>
<li>Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options</li>
<li>Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts</li>
<li>Continue professional development by attending continuing education courses, seminars, and workshops</li>
</ul>
</li>
</ul>
Commercial Lines Account Manager - Requirements:
<ul>
<li>2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required</li>
<li>Active TX State Property and Casualty Insurance license required</li>
<li>Experience with Insurance Agency Software (Applied Epic preferred)</li>
<li>Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred</li>
<li>High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers</li>
<li>Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company</li>
<li>The ability to travel locally as required</li>
</ul>
EEOC
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines.
Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&amp;C licensed, and other relevant insurance licenses.

Client Relations Manager

<h3>Job Description</h3>
Strategic Staffing Solutions is currently looking for a Program Analyst for a contract opportunity with one of its clients! 
Job Title: Program Analyst (Customer Affairs)
Role Type: W2 only
Duration: 12 months with the possibility to extend.
Location: Topeka, KS- 100% onsite, Monday to Friday
Schedule: 40 hours a week—must be flexible. Might have to work some weekends or evenings. The schedule may change weekly.
Travel: There will be some travel to various events in Missouri and Kansas locations. MUST have a valid driver license. A company vehicle will be provided when traveling to events.
 
Job Description:
This position plays a critical role in ensuring positive and productive relationships with the state commissions, assistance agencies, and community organization leaders. The Customer Affairs Program Analyst helps drive the positive customer experience through outward-facing community and customer engagement and through the relentless pursuit of customer-focused solutions. 
 
The analyst is responsible for program management of several customer-impacting programs which include but are not limited to: Critical Needs Program and the Rehousing Program. Management of these programs requires timely and accurate execution in reporting, tracking, promotion, and communication to ensure successful messaging and outcomes with each program. 
 Duties and Responsibilities:
Responsibility 1:
<ul>
<li>Manage multiple department programs competently and accurately: Critical Needs Program and Rehousing Program</li>
<li>Approximately 50% of time spent on average over a one year period</li>
<li>Oversee and manage the daily workflow of multiple programs, which include tracking and processing paperwork and applications associated with the programs, including CCB updates, customer communication, initiating field activity, records management, and reporting (55%)</li>
<li>Help develop messaging and drive education and participation in the programs from both an external and internal strategic approach (25%)</li>
<li>Provide reporting and track activities of programs on monthly, quarterly and annual basis (20%)</li>
</ul>
Responsibility 2:
<ul>
<li>Enhance the customer experience through targeted outreach and education to low-income and elderly customers </li>
<li>Approximately 50% of time spent on average over a one year period</li>
<li>Interface with customers with a direct outreach approach to provide options and information about programs and services that will assist with the payment of energy bills. This includes face-to-face assistance at the customer outreach location. (40%)</li>
<li>Work with Customer Affairs Advisors maintaining activity records, scheduling and collateral materials (30%)</li>
<li>Work with cross-functional teams to identify and implement opportunities to maximize reach to customers (30%) </li>
</ul>
Skills, Knowledge and Abilities
<ul>
<li>Exceptional interpersonal and customer relations skills</li>
<li>Demonstrates good judgment; achieves successful outcomes</li>
<li>Solid communication skills – verbal and written; articulate and persuasive communication style</li>
<li>Professional and approachable demeanor</li>
<li>Confident and effective with public speaking</li>
<li>Working knowledge of Microsoft Office Suite; CCB a plus</li>
<li>Willingness and ability to work extended and non-traditional hours</li>
<li>Flexibility to travel locally and statewide in MO and KS to meet job requirements </li>
</ul>
Education and Experience Requirements
<ul>
<li>Bachelor’s degree preferred; concentration in communication or business is desired</li>
<li>Minimum 2 years of experience working with external stakeholders, preferably in Customer Services, Operations, or Public Affairs</li>
<li>Demonstrated experience in customer interaction with an aptitude for problem-solving and effective communication</li>
<li>Proven ability to build and retain positive working relationships with stakeholder groups </li>
<li>Must be flexible and adaptable with assignments, priorities, work hours/shifts and obligations, including a willingness and ability to work extended and non-traditional hours as needed</li>
<li>Ability to travel locally and statewide in MO and KS to meet job expectations </li>
</ul>
“Beware of scams. S3 never asks for money during its onboarding process.”

Program Coordinator (Customer affairs)

<h3>Job Description</h3>
Job Description
Overview
Pay Range: $22 -$24 /hourly, depending on experience and interview
Schedule: Monday - Friday 8:00am - 5:00pm, Weekends as needed. 
Position: Customer Care Coordinator - assisting Quality Assurance Manager
Blue Dot is seeking a Customer Care Coordinator to join our team. The individual selected for this role will work with the partnership of each department to help resolve complaints. Key objective is customer satisfaction and retention. Ensuring that customer complaints are handled, managed, and addressed, and resolved in a timely and successful manner.
What We Offer:
<ul>
<li>
Weekly pay via direct deposit
</li>
<li>
Paid training and onboarding
</li>
<li>
Insurance available after 31 days
</li>
<li>
Low-cost medical (as low as $5/week)
</li>
<li>
Dental, vision, HSA/FSA
</li>
<li>
401(k) with company match
</li>
<li>
13 days PTO + 8 paid holidays
</li>
<li>
Company-paid life insurance
</li>
<li>
Clean office environment with strong team culture
</li>
<li>
Career growth within a national service network
</li>
<li>Learn more at <a href="http://www.myarsrewards.com" target="_blank">www.myarsrewards.com</a></li>
</ul>
 
Responsibilities
What You’ll Do As A Customer Experience &amp; Resolution Coordinator:
<ul>
<li>
Act as a key player in the customer satisfaction and quality assurance process by handling inbound concerns and proactively following up with customers
</li>
<li>
Investigate service quality issues including pricing, damages, and technician performance
</li>
<li>
Document and track all customer complaints and QA trends in a timely and detailed manner
</li>
<li>
Coordinate resolutions by working closely with local service center teams and leadership
</li>
<li>
Review and respond to customer satisfaction surveys, especially negative feedback
</li>
<li>
Deliver quality insights and provide quarterly complaint analysis by branch and region
</li>
<li>
Ensure service consistency and continuous improvement in the customer experience
</li>
</ul>
 
Qualifications
What You Need As A Customer Experience &amp; Resolution Coordinator:
<ul>
<li>Complaint resolution experience is REQUIRED</li>
<li>
3–5 years of experience in customer relations, inside sales, or a similar customer-focused role
</li>
<li>
Exceptional communication skills and attention to detail
</li>
<li>
Strong computer and documentation skills
</li>
<li>Preference given to those with prior experience in customer satisfaction and retention.</li>
<li>Must be computer literate with knowledge of Microsoft Office products. </li>
<li>A proactive mindset, dependable attitude, and commitment to quality outcomes</li>
</ul>
Pre-employment drug screen and nationwide background check required.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: <a href="https://www.ars.com/privacy-policy" target="_blank">https://www.ars.com/privacy-policy</a>.

Customer Experience & Resolution Coordinator

<h3>Job Description</h3>
Job Description
Salary: $65,000 - $70,000
Residency Requirement: Primary residence must be in the state of Georgia
Job Summary
The Donor Relations Manager is responsible for identifying, cultivating, and soliciting major gifts from high-net-worth individuals. This role is vital to the success of Open Hand's Annual Fundraising efforts. He/she will be responsible for designing and implementing engagement strategies for individual major gift prospects. In this role, the Donor Relations Manager will be responsible for individual/personal major gift goals in addition to overall departmental goals for philanthropic giving via multiple channels, including major gifts, direct mail and electronic appeals, tailored personal communications and special event support. This position also works closely with the Development Database Administrator to ensure the proper and timely acknowledgement of gifts.
This position requires a team-oriented approach and an understanding of the dynamic of working with multiple members of the team to achieve common organizational goals. 
Familiarity with non-profit mission messaging and fundraising and/or customer service and sales are preferred. Tenacity, integrity, honesty, ethics, creativity, proactive thinking, and a strong sense of curiosity are helpful characteristics. Someone who is a self-starter and can independently assess and determine priority will do well in this position.
Supervisory Responsibilities
Supervise Database Administrator
Duties/ Responsibilities
<ul>
<li>Cultivate strong relationships with current and prospective major donors through personalized outreach, one-on-one meetings, and strategic engagement events.</li>
<li>Maintain a portfolio of donors across all giving levels using a moves management strategy to deepen relationships and move donors through the pipeline.</li>
<li>Approach major gift prospects, clearly communicating Open Hand’s mission, impact, and funding priorities.</li>
<li>Nurture relationships post-gift to encourage long-term engagement, loyalty, and satisfaction.</li>
<li>Coordinate day-to-day activities and oversee Annual Fund communications, including direct mail, email campaigns, personalized messaging, social media, and donor solicitations, in collaboration with the Communications Manager and under the direction of the Director of Development.</li>
<li>Collaborate with the Communications Manager to develop social media strategies that support each fundraising appeal.</li>
<li>Coordinate with the Director of Development, Donor Relations Manager, and Database Administrator to ensure consistent, effective donor stewardship and timely communication.</li>
<li>Oversee all aspects of Advisory Board engagement, including recruitment, stewardship efforts, meeting preparation, and event planning.</li>
<li>Support the Director of Development with Board of Directors activities, including preparation of giving statements, event coordination, and board communications.</li>
<li>Lead and grow the Open Hand CORE monthly giving program, including development of annual strategies to boost participation, average pledge size, and donor retention.</li>
<li>Collaborate with the Database Administrator on the gift batching process and ensure timely preparation, review, and delivery of donor acknowledgment letters.</li>
<li>Partner with Corporate and Faith Partnerships and Volunteer Services to enhance Open Hand’s community visibility and engagement with corporate, civic, and faith-based groups.</li>
<li>Collaborate with Volunteer Services to implement strategies that strengthen volunteer engagement and convert volunteers into active donors.</li>
<li>Assist the Director of Development in creating and maintaining timelines and work plans for donor engagement, including receptions, appeals, and strategic touchpoints.</li>
<li>Keep detailed, up-to-date records of all donor and stakeholder interactions and regularly brief the Director of Development on major activity.</li>
<li>Manage the annual fundraising and appeals calendar in partnership with the Communications Manager and Director of Development to ensure timely execution of key initiatives.</li>
<li>Assist in crafting compelling appeal content and coordinate with the Database Administrator to generate targeted recipient lists.</li>
<li>Ensure donor records in GivEffect are accurate and consistently updated in collaboration with the Development Database Administrator.</li>
<li>Support inventory tracking of Development department materials and collateral, in coordination with Communications and Donor Relations staff.</li>
<li>Help plan and execute internal and community events, and support third-party fundraising event participation as needed.</li>
<li>Provide occasional assistance with donor data research and maintenance in GivEffect as needed.</li>
<li>Work with the Database Administrator and Controller to complete monthly Batch and Leadership report</li>
<li>Delegate stewardship-related tasks to the Special Events and Donor Relations Coordinator, including donor mailings and communications.</li>
</ul>
Required Skills/Abilities
<ul>
<li>Proven track record of successfully soliciting and recruiting major gifts.</li>
<li>Exceptional verbal and formal writing skills with the ability to convey professionalism, gratitude, empathy and organizational voice in written communications. </li>
<li>Excellent relationship management skills are required as this role will interact with donors and stakeholders on a regular basis.</li>
<li>Meticulous attention to detail, the ability to organize information, and prioritize will be critical.</li>
<li>Flexibility regarding working evening and weekend hours as needed is required.</li>
<li>Outstanding interpersonal skills and ability to build rapport with individuals from diverse backgrounds.</li>
<li>Be able to work in a fast-paced environment, take initiative, and be able to start and resume work on projects as priorities change.</li>
<li>Be able to attend events that sometimes take place outside the office and normal business hours.</li>
</ul>
Education/Experience
<ul>
<li>Undergraduate degree in related field or related experience</li>
<li>Minimum five years of experience in fundraising or a related field/position</li>
<li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is required</li>
<li>Experience using a donor management system preferred</li>
</ul>
Physical Requirements
<ul>
<li>The employee is regularly required to sit at a computer. The employee is frequently required to walk, stand, drive a car, and lift and/or move 25 pounds.</li>
</ul>
Drug Free Workplace
Open Hand is a drug free and substance abuse free work environment. All candidates hired are subject to a pre-employment drug screen. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.
Equal Opportunity 
Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.

Donor Relations Manager

<h3>Job Description</h3>
Job Description
JOB TITLE: Order Entry and Customer Care Coordinator FLSA STATUS: Non-Exempt
SUPERVISOR’S TITLE: Customer Care Supervisor

General Summary: 
Are you the kind of person who thrives on precision, loves helping others, and believes that behind every successful customer experience is a solution-driven coordinator? If so, we want to hear from you. 
ProEgg is looking for a motivated, customer-centric Order Entry and Customer Care Coordinator (Temporary Oct-Dec). You'll be the go-to expert for accurate input of customer orders, responding to inquiries, resolving customer concerns, and ensuring our customers' needs are met. You’ll work closely with sales, logistics, and support teams to deliver a smooth experience from order to delivery.
 
What’s in it for you?
<ul>
<li>A team that values communication and collaboration</li>
<li>Start time 7:00 AM (some flexibility) Tues-Sat with afternoons off. c</li>
<li>A company culture built on opportunity and continued improvement.</li>
</ul>
 
Duties/Responsibilities:
<ul>
<li>Receives and prepares requests from the sales team or customers for sales orders, price quotes, order adjustments and order cancellations.</li>
<li>Builds rapport with customers and ensures they receive excellent customer service.</li>
<li>Uses computer system to retrieve necessary customer information, inventory information and purchase order status.</li>
<li>Provides pricing, shipping dates, anticipated delays, and other order information to customers.</li>
<li>Drafts purchase orders and invoices.</li>
<li>Works closely with the supply chain department to ensure customer orders can be met and in the specified time frame.</li>
<li>Maintains files of active orders and updates with changes to orders.</li>
<li>Accurately maintains customer accounts to ensure billing information is correct.</li>
<li>Communicates effectively with sales, supply chain and accounting departments.</li>
<li>Performs other related duties as assigned.</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Ability to maintain good customer relations, including handling customer complaints in a professional and calm manner.</li>
<li>Proficient computer skills, including word processing, spreadsheet software, and database applications.</li>
</ul>
Education and Experience: High School Diploma or equivalent required. 3-5 years in customer service setting preferred.

Physical Requirements: Ability to lift 10-15 lbs. Ability to sit or stand for prolonged periods of time.
Working Conditions: Standard office setting. 
 
Other Duties: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this classification. It is not meant to be all-inclusive or restrictive and other duties may be assigned, and may be subject to revision at any time. Individuals may be required to perform duties outside of their normal responsibilities, as needed. 
 At ProEgg, we have a vested interest in the personal, financial, and professional objectives of our employees. We offer a competitive benefit package including health, dental, vision, and life insurance, 401k, and paid time off. This position is expected to pay between $20 – 23 per hour depending on applicable experience and location. Factors that may be used to determine actual salary include education (or applicable experience), training, job location, competencies relevant to the role, and internal equity. We offer a competitive benefits package including health, dental, vision, and life insurance, 401k, and a work environment that provides an opportunity excel both professionally and personally. Benefit options are described at <a href="https://proegg.com/careers/#stack-benefits" target="_blank">https://proegg.com/careers/#stack-benefits</a>.
 
 Applicants must be authorized to work in the US, without employer-sponsorship. ProEgg does not sponsor individuals for employment-based visas and does not participate in any OPT training program.
 ProEgg will not be partnering with third-party recruiters on this position.
Equal Opportunity Employer ProEgg Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline, and termination.

Order Entry and Customer Care Coordinator (Temporary)

<h3>Job Description</h3>
Job Description
Do you have a smile that can be heard over the phone?
Vetter Health Services, a premier provider of senior living and care with a 50-year legacy, is seeking a Guest Relations Coordinator to join our team. Recognized as a Great Place to Work with 95% team member satisfaction, we offer an innovative, quality-driven environment. Our mission of “Dignity in Life” sets us apart as a leader in senior care services. 
Position Summary:
We are seeking a friendly, high-energy individual to join our team as a part-time Guest Relations Coordinator. As the first point of contact, you will play a vital role in creating a warm and welcoming environment for all guests and team members. This position is ideal for someone who is passionate about customer service, enjoys helping others, and thrives in a professional, people-focused setting. 
This position is part-time, two days per week from 8:00 AM to 5:00 PM. Exact days are open for discussion, offering flexibility to fit your schedule. Best of all—no weekends, holidays, or evening hours are required! 
Primary responsibilities include answering and directing front desk calls, greeting visitors, assisting with inquiries, and supporting various team and facility projects. You’ll be a key contributor to our positive workplace culture and help ensure every guest interaction is smooth, helpful, and memorable. 
Requirements:
<ul>
<li>Friendly, organized, and proactive with a passion for customer service </li>
<li>Ability to multi-task</li>
<li>Strong interpersonal skills and ability to work well with others</li>
<li>Proficiency in Microsoft Office Suite (Word, Outlook, Excel, etc.)</li>
<li>High personal integrity and professionalism</li>
<li>Adaptable and willing to assist wherever needed</li>
<li>
Prior experience in guest relations, hospitality, or customer service preferred but not required
</li>
</ul>
Why Join our Team?
<ul>
<li>Be part of an innovative and supportive team where culture matters!</li>
<li>Work in a dynamic, quality- and mission-driven environment</li>
<li>
Join a nationally recognized Great Place to Work
</li>
</ul>
Apply at: vetterseniorliving.com Equal Opportunity Employer (EOE) #hc202421

Part Time Guest Relations

<h3>Job Description</h3>
Job Description
Do you have a smile that can be heard over the phone?
Vetter Health Services, a premier provider of senior living and care with a 50-year legacy, is seeking a Guest Relations Coordinator to join our team. Recognized as a Great Place to Work with 95% team member satisfaction, we offer an innovative, quality-driven environment. Our mission of “Dignity in Life” sets us apart as a leader in senior care services. 
Position Summary:
We are seeking a friendly, high-energy individual to join our team as a part-time Guest Relations Coordinator. As the first point of contact, you will play a vital role in creating a warm and welcoming environment for all guests and team members. This position is ideal for someone who is passionate about customer service, enjoys helping others, and thrives in a professional, people-focused setting. 
This position is part-time, two days per week from 8:00 AM to 5:00 PM. Exact days are open for discussion, offering flexibility to fit your schedule. Best of all—no weekends, holidays, or evening hours are required! 
Primary responsibilities include answering and directing front desk calls, greeting visitors, assisting with inquiries, and supporting various team and facility projects. You’ll be a key contributor to our positive workplace culture and help ensure every guest interaction is smooth, helpful, and memorable. 
Requirements:
<ul>
<li>Friendly, organized, and proactive with a passion for customer service </li>
<li>Ability to multi-task</li>
<li>Strong interpersonal skills and ability to work well with others</li>
<li>Proficiency in Microsoft Office Suite (Word, Outlook, Excel, etc.)</li>
<li>High personal integrity and professionalism</li>
<li>Adaptable and willing to assist wherever needed</li>
<li>
Prior experience in guest relations, hospitality, or customer service preferred but not required
</li>
</ul>
Why Join our Team?
<ul>
<li>Be part of an innovative and supportive team where culture matters!</li>
<li>Work in a dynamic, quality- and mission-driven environment</li>
<li>
Join a nationally recognized Great Place to Work
</li>
</ul>
Apply at: vetterseniorliving.com Equal Opportunity Employer (EOE) #hc202420

<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.4 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Nashville, TN
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Nashville, TN area has 3&nbsp;active families.
For an area of this size, you will spend approximately 1.4 hours per week or 74 hours per full year supporting your families and Au Pairs. The estimated yearly compensation for a cluster this size is up to $4,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into two major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
The second group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

Local Success Coach (Part Time Sales & Customer Service Coordinator)

<h3>Job Description</h3>
Job Description
Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyone interested in cultural exchange, child care and child development, helping families be successful, and engaging with international young adults.
We are looking for a Local Success Coach to help support our Host Families and Au Pairs in your area and build strong relationships with Families in your area and Au Pairs from around the world.
Employment Type:
· Part-time, estimated 1.4 hrs. / wk.
· Work-from-home / remote
· Independent contractor / 1099 / self-employed
· Candidate must live within one hour drive time of Omaha, NE
This position is part-time, with full-time potential as the number of families and Au Pairs you represent grows. This position is work-from-home and you make your own schedule/hours while adhering to timely requirements of Au Pair program regulations. Must be self-motivated, sales-driven and professional with interpersonal &amp; counseling skills.
Your compensation is organized into tiers based on the total number of active families in your service area. Currently the Omaha, NE area has 6&nbsp;active families.
For an area of this size, you will spend approximately 1.4 hours per week or 74 hours per full year supporting your families and Au Pairs. If you're able to help grow your cluster to a size of 6, the estimated yearly compensation is up to $4,500.
If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
As an independent contractor you are paid monthly for the deliverables submitted for the prior month. The compensation range listed above is an estimated yearly figure that is based on the current number of clients (Active Count) in your area. The hourly rate equivalent of per deliverable pay structure is approximately $60 but given the fluidity of your family and Au Pair cluster size, this figure can fluctuate based on client changes during the year.
Responsibilities Include:
Go Au Pair’s focus is to promote meaningful international family relationships, inspire personal enrichment and have fun by fostering wildly successful cultural child care experiences. We are passionate about culture: showing it, sharing it and reshaping it.
Go Au Pair values fun and encourages enjoyment and growth – not only for our participants but for our Community as well. As an LSC, you interact directly with participants and play a vital role in educating, communicating, sharing, being awesome and having fun!
Your primary duties include:
- Providing information and supporting families during the matching process
- Explaining regulations, policies, and rules to Host Families &amp; Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in person communications with families and Au Pairs
- Organizing frequent in-person "cultural events" in local area for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high quality level of communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
Skills, attributes and equipment:
Required:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet &amp; car
- Interest in international exchange and education
Nice to have:
- Counseling and conflict resolution experience
- Interest in marketing and growing their local area
- Access to an iPad / tablet to display information during your in-home sites visits and orientations
Training and on-boarding:
To become knowledgeable about how the Au Pair Program works and to learn how to perform your LSC tasks, you’ll need about a year’s worth of experience. This year time frame is a typical duration of a family’s placement with an Au Pair and provides you with the full experience of supporting both parties, from start to finish.
To assist you with this learning process, your training is separated into two major groupings.
Group one occurs over the first two months: this new hire training and on-boarding process helps you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow and how to perform ongoing LSC tasks to support your area. This paid training is approximately 4 hours per week and includes reading, watching videos, self-exercises, and meeting with training personnel. During the first month, you will only be responsible for completing the training while your training mentor will provide support and service to your area until you’re finished – at which point the cluster will be handed off to you.
The second group of training is a 10-week program and occurs approximately 6 months after you’ve started. This training focuses on teaching you about the matching process and how you can help families find the right Au Pair. This paid training is approximately 3.5 hours per week and includes reading, self-exercises, and meeting with training personnel.
To Apply:
Please send a Cover Letter and resume to <a href="mailto:LARCoord@goaupair.com" target="_blank">LARCoord@goaupair.com</a>
ABOUT US
The position is with one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022
The Au Pair Program was established in 1989 by the Department of State to help increase cultural exchange and international relations. An Au Pair is a young adult from around the world who comes to the United States to live in a family’s home to have a cultural experience and then return home. The Au pair will provide 45 hours of child care each week in exchange for room and board and a small stipend.
<a href="http://www.goaupair.com/about-us" target="_blank">www.goaupair.com/about-us</a>
Company DescriptionGo Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences. Designated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT. 
<h3>Company Description</h3>
Go Au Pair promotes meaningful global family relationships, inspires personal enrichment and encourages fun. Through the Au Pair Program, Go Au Pair fosters wildly successful cultural child care experiences.\r\n\r\nDesignated in 1989, Go Au Pair is one of the original six sponsoring agencies authorized to execute the Au Pair Program. Starting out as a nanny business, Go Au Pair has been childcare focused since the beginning and continues fulltime focus on childcare by exclusively offering the Au Pair category BridgeUSA program. Over the last 30+ years we have helped tens of thousands of Au Pairs and Families with successful exchange experiences. We are a solid medium-sized agency in terms of volume and our headquarters office remains in its original location in beautiful Salt Lake City, UT.

<h3>Job Description</h3>
Job DescriptionDescription:
Socket is looking for a detail-oriented and experienced Service Delivery Specialist – Carrier Relations to play a key role in transitioning business and residential customers onto Socket’s network. In this position, you’ll collaborate closely with our sales team and Service Delivery Coordinator to ensure timely and seamless service implementation, meeting critical delivery deadlines and supporting our commitment to exceptional customer experience.
 
This is an in-office position.
 
What We offer:
<ul>
<li>401k matching</li>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
<li>Free fiber services if available in your area</li>
</ul>
Primary responsibilities:
<ul>
<li>Local Number Portability, 911 Services, Quotes &amp; Circuit Ordering, Pre-Engineering, and Circuit Database</li>
<li>Place all number port orders with the appropriate LEC (Local Exchange Carrier)</li>
<li>Monitor port orders and correct any issues within a timely manner</li>
<li>Complete customer number port by working with PBX vendor (Private Branch Exchange) to ensure successful turn-up of services</li>
<li>Accurately enter 911 information into database and confirm acceptance</li>
<li>Work with varying departments to resolve any 911 issues</li>
<li>Work with Sales Reps to resolve any issues with information in quotes, and expectations of quote results</li>
<li>Monitor circuit orders, ensuring all uses related to the delivery of the circuit are addressed in a timely manner</li>
<li>Maintain written pre-engineering procedures</li>
<li>Select hardware needed to serve a customer with a particular circuit type</li>
<li>Enter information into circuit database for new circuits and update existing circuits as needed</li>
<li>Other duties as assigned by supervisor</li>
<li>Regular reliable attendance</li>
</ul>
Qualifications:
<ul>
<li>Strong managerial, leadership, and technical skills</li>
<li>Telecommunications experience preferred, but not required</li>
</ul>
Skills:
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Attention to detail</li>
<li>Being able to meet deadlines and strategize when changes occur</li>
<li>Pro-active and very responsive to customer needs</li>
<li>Excellent written and verbal communication</li>
<li>Able to present information and respond to questions</li>
<li>Proficient with computers</li>
<li>Strong written and verbal communication skills</li>
</ul>
Desirable Skills:
<ul>
<li>Self-Motivation</li>
<li>Willingness to assume ownership</li>
<li>Proven ability to work in a fast pace, time critical environment</li>
</ul>
Ready to grow your career and make a real impact? Apply now and join Socket’s team of dedicated professionals committed to exceptional service and innovation!
Requirements:

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