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<h3>Job Description</h3>
Job DescriptionBAYADA at Inspira Health is currently seeking a Client Services Manager to joinour Cumberland County Millville, NJ Medicare certified Home Health Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA at Inspira Health believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Client Services Manager Responsibilities:
<ul>
<li>Deliver exceptional customer service and ensure the highest quality of home care for clients.</li>
<li>Oversee and coordinate client services, including resolving urgent scheduling and service issues.</li>
<li>Manage the after-hours client caseload across four locations, ensuring continuity and quality of care.</li>
<li>Cultivate strong, long-term relationships with clients, referral partners, payors, and community organizations.</li>
<li>Foster clear and consistent communication with internal team members to support collaboration and service excellence.</li>
<li>Ensure effective fiscal management of assigned caseloads by tracking and analyzing key performance metrics such as admission rates, Medicare percentages, and referral rejection reasons.</li>
<li>Collaborate closely with Clinical Managers to provide guidance, oversight, and support to field staff.</li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred, Associates at minimum.</li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why You'll Love This Opportunity:
<ul>
<li>Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Weekly Pay – Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered</li>
<li>Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule.</li>
<li>Career Growth – Advancement opportunities to help you grow in your nursing career.</li>
<li>Nonprofit Organization – As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Salary: $50,000- $55,000/ year depending on qualifications 
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager, Home Health

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Service Managerin our Erie, PA Home Health Office. If you are looking for an exciting career opportunity in a growing industry, a Client Service Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Service Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Associates will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications:
<ul>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why choose Bayada?
<ul>
<li>BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li><a href="https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada" target="_blank">https://www.newsweek.com/rankings/americas-greatest-workplaces-diversit…</a>
<ul>
<li>Newsweek'sBest Place to Work for Diversity 2023</li>
<li>Newsweek Best Place to Work for Women 2023</li>
<li>Newsweek Best Place to Work (overall) 2024</li>
<li>Newsweek Best Place to Work for Women and Families 2023</li>
</ul>
</li>
<li>Glassdoor Best Places to Work 2018 and 2019</li>
<li>Forbes Best Places to Work for Women 2020</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about Bayada benefits, <a href="http://www.bayada.com/benefits" target="_blank">www.bayada.com/benefits</a></li>
</ul>
#LIRX #JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Fort Collins Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Location: 5285 McWhinney Blvd. Suite 140 Loveland, CO 80538
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home health care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor's degree or equivalent experience in healthcare </li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA: 
<ul>
<li>BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek's Best Place to Work for Diversity 2023</li>
<li>Newsweek Best Place to Work for Women 2023</li>
<li>Newsweek Best Place to Work (overall) 2024</li>
<li>Newsweek Best Place to Work for Women and Families 2023</li>
<li>Glassdoor Best Places to Work 2018 and 2019</li>
<li>Forbes Best Places to Work for Women 2020</li>
<li>Paid Weekly, $55-60k/year plus quarterly bonuses based on KPI metrics and performance </li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program and tuition reimbursement </li>
</ul>
Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Jacksonville Assistive Care Office located in Jacksonville, FL!
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics </li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to home health aides and certified nursing assistants. </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Comparable experience staffing/scheduling at a home care agency preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skill</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Impactful Work- Make a meaningful impact in the Jacksonville Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered</li>
<li>Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
#LIRX #JoinBayada-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Home Care Client Services Manager

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care is currently seeking a Client Services Manager in our Assistive Home Care office in Hyannis, MA.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek's Best Place to Work for Diversity</li>
<li>Newsweek's Best Place to Work for Women</li>
<li>Newsweek's Best Place to Work (overall)</li>
<li>Newsweek's Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager, Assistive Care

<h3>Job Description</h3>
Job Description
Linqia is an innovative start-up in the growing influencer marketing industry. Located in downtown San Francisco, you'll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment. 
At Linqia, we deliver guaranteed influencer marketing results for our clients, by working with some of the world's largest brands including Danonne, AB InBev, Kimberly-Clark, Unilever, and Walmart. Our AI-driven platform and team of experts are leading the transformation of influencer marketing into a scalable media channel. The Linqia platform also serves as a social content lab, where marketers can organically test and amplify the best performing influencer content to drive greater ROI from their paid, owned and earned media.
We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.
The Role:
The Strategic Accounts Manager is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen, and vision for Linqia's portfolio of enterprise brand clients. The Strategic Accounts Manager effectively leverages experience, knowledge, and skills to drive innovative thinking while balancing client, company, and team needs. The role provides oversight and approval of the development of higher arching media/influencer objectives and strategies, as well as the related ideation to support such goals. Ensuring that proper tools and processes are effectively applied to planning and buying activities, with the goal of optimizing deliverables and providing a solid rationale to recommendations. 
This position will be responsible for select client accounts, managing the relationship between Media Agency, Creative Agency and Brand. The primary goal for this role is to provide excellent customer experiences and repeat business. You will lead and provide oversight for internal teams working on your programs. The role acts as the steward for both Linqia and the client, establishing transparency and clear communication from pre-IO to launch.
The Strategic Accounts Manager reports into Linqia's Director of Strategic Accounts.
What You'll Do:
<ul>
<li>Manage the oversight of a client's campaign with superior customer service while maximizing business opportunities, growth, and efficiency</li>
<li>Responsible for meeting business KPI's and development within signed IO's</li>
<li>Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships.</li>
<li>Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment</li>
<li>Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge</li>
<li>Work with internal partners to gauge campaign performance and KPI's to determine the extent to which the original objectives and strategies were met</li>
<li>Proactively keep abreast of industry trends and share knowledge with the team</li>
<li>Work closely with internal partners to optimize any revenue opportunities with particular clients</li>
</ul>
Qualifications:
<ul>
<li>5+ years of client management and media (or influencer) experience within agencies</li>
<li>Driven by delighting customers, customer satisfaction drives your work </li>
<li>Passion for the social media space. Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms </li>
<li>Entrepreneurial, self-motivator who isn't afraid to roll up your sleeves and solve problems, as well as determining your own deadlines, benchmarks, and goals</li>
<li>Proven track record of client and team success</li>
<li>Experience and comfort with high-level client communications</li>
<li>Bachelor's degree, MBA is preferred </li>
<li>Must be within commuting distance of Linqia's SF office (employees are required to come into the office twice a week)</li>
</ul>
This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. 
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.

Strategic Accounts Manager (Client Services)

<h3>Job Description</h3>
Job DescriptionSalary: Depending on Experience 
Little Land Pediatric Therapy is seeking a highly organized and family-centered Client Services &amp; Scheduling Manager to lead our scheduling and patient coordination functions. This role ensures that families receive a seamless experience from intake through ongoing therapy by overseeing scheduling operations, patient onboarding, evaluation and plan of care coordination, and communication with clinical teams.
 
The Manager will also supervise scheduling staff, oversee patient access processes, and collaborate closely with clinical and administrative leaders to optimize scheduling efficiency and client satisfaction.
 
 
Key Responsibilities
 
Scheduling &amp; Patient Coordination
<ul>
<li>Oversee the scheduling of evaluations, recurring therapy sessions, and make-up visits across OT, PT, ST, and ABA.</li>
<li>Manage patient onboarding, intake, and plan of care coordination.</li>
<li>Ensure accuracy and efficiency in scheduling while balancing therapist caseloads and family needs.</li>
<li>Monitor appointment cancellations, no-shows, and reschedules to improve patient retention and utilization.</li>
</ul>
 
 
Client Services &amp; Family Support
<ul>
<li>Serve as the primary point of contact for escalated family scheduling concerns.</li>
<li>Ensure consistent, family-centered communication across scheduling staff.</li>
<li>Manage incoming referrals from physicians, pediatricians, schools, and community partners.</li>
<li>Partner with the Client Relations team to maintain positive family engagement throughout care.</li>
</ul>
 
 
Team Leadership &amp; Development
<ul>
<li>Supervise and train scheduling coordinators and support staff.</li>
<li>Provide staff development with emphasis on service excellence and EMR/scheduling accuracy.</li>
<li>Foster a collaborative, positive team culture focused on both efficiency and family satisfaction.</li>
</ul>
 
 
Process Improvement &amp; Collaboration
<ul>
<li>Work with Clinical Leadership to ensure scheduling aligns with treatment recommendations and compliance standards.</li>
<li>Partner with Marketing and Client Relations teams to support growth initiatives.</li>
<li>Develop and monitor scheduling metrics such as waitlist management, utilization, and cancellations.</li>
</ul>
 
 
Qualifications
<ul>
<li>Education &amp; Experience: 
<ul>
<li>Bachelors degree in Healthcare Administration, Business, or related field preferred.</li>
<li>3+ years of experience in healthcare scheduling, patient coordination, or administrative leadership.</li>
<li>Familiarity with pediatric therapy administration preferred. </li>
</ul>
</li>
<li>Skills &amp; Competencies: 
<ul>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and conflict resolution skills.</li>
<li>Highly organized, detail-oriented, and adaptable.</li>
<li>Proficiency with EMR/scheduling systems, Microsoft Office.</li>
<li>Commitment to providing family-centered care. </li>
</ul>
</li>
</ul>
 
 
Compensation &amp; Benefits
<ul>
<li>Salary: Competitive, commensurate with experience.</li>
<li>Benefits: Health insurance, paid time off, retirement contributions, and professional development.</li>
<li>Other: Opportunities to grow into higher-level leadership roles within a mission-driven organization.</li>
</ul>
 
 
Why Join Us?
At Little Land and Recess Pediatric Therapy, we believe in providing high-quality, family-centered therapy experiences. As the Client Services &amp; Scheduling Manager, you will play a vital leadership role in ensuring seamless patient access, strong client relations, and smooth day-to-day operations that support both families and clinical teams.

Client Services & Scheduling Manager (Pediatric Therapy)

<h3>Job Description</h3>
Job DescriptionDescription:
Pay Range: $18-20/hr
Schedule: 6:00 AM - 1:00 PM Monday - Friday 
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
 
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
 
Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:
<ul>
<li>Subsidized medical, dental, and vision insurance</li>
<li>Health savings account</li>
<li>Short and long-term disability insurance</li>
<li>Life insurance</li>
<li>Paid sick, vacation, and holiday time</li>
<li>401K retirement plan with match</li>
<li>Tuition and Continuing Medical Education reimbursement up to 100%</li>
<li>Employee assistance program to support your mental health and wellness</li>
<li>Ongoing professional development </li>
</ul>
 
We’re looking for someone who:
<ul>
<li>Enjoys a consistent schedule.</li>
<li>Is excited to work in an outpatient setting, much like a doctor’s office. </li>
<li>Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.</li>
</ul>
 
Responsibilities:
<ul>
<li>Greets and attends to clients in person and over the phone</li>
<li>Answers all phone calls in a professional and courteous manner</li>
<li>Manages the patient flow of a high volume of clients in a fast-paced environment</li>
<li>May place outbound calls to schedule follow-up appointments, or to engage clients in treatment Creates new client profiles and enters demographic information in electronic health record</li>
<li>Schedules appointments using electronic scheduling system</li>
<li>Completes accurate documentation of client visits in their electronic health record</li>
<li>Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.</li>
<li>Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record</li>
<li>Establishes client payment plans and financial contracts, collects and posts payments</li>
<li>Ensures confidentiality of all client and employee information</li>
<li>Assists in the de-escalation of clients using a trauma-informed approach</li>
<li>Triages client issues to secure most appropriate solution Introduces clients to the</li>
<li>Recovery Connect engagement app and help them navigate it as needed</li>
<li>Completes end of day tasks, including reconciling deposit and payment records</li>
<li>Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day</li>
<li>Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff</li>
<li>Participates in in-service/education regarding</li>
<li>Quality Improvement or required job-focused education</li>
<li>Helps maintain inventory and assist in ordering clinic supplies</li>
<li>Performs general office duties, such as document preparation, scanning, faxing</li>
</ul>
Requirements:
<ul>
<li>High School Diploma/GED</li>
<li>1+ years of experience in customer service is required</li>
<li>1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required</li>
<li>Hospital front desk or multi-physician front desk experience preferred</li>
<li>For employees in the following states (TX/OH/MN/IN/WI): </li>
<li>Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview</li>
</ul>
Skills:
<ul>
<li>Ability to communicate clearly and effectively between all organizational levels and with outside providers</li>
<li>Basic computer knowledge, including ability to navigate in electronic health records</li>
<li>Culturally competent and sensitive to client and employee needs</li>
<li>Demonstrated ability in medication administration accuracy and ability to maintain accurate client records</li>
<li>Excellent organizational skills, accuracy, and attention to detail</li>
<li>Problem solving, conflict resolution, time management, and strong customer service skills</li>
<li>Strong team player comfortable working in a fast-paced setting</li>
<li>Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR</li>
<li>Flexible with the ability to work in a continuously changing environment</li>
<li>Ability to work flexible hours including nights, weekends, and holidays</li>
<li>Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)</li>
</ul>
Notice to Wisconsin Employees:
<ul>
<li>All new hires must provide proof of MMR (Measles, Mumps, and Rubella) and Varicella (Chickenpox) vaccinations.</li>
<li>In addition, new hires should have a current flu vaccination or be willing to receive one.</li>
<li>Medical or religious exemptions for the flu vaccine are permitted. CMS will provide exemption forms, which must be completed and submitted prior to the start date.</li>
</ul>
 
Tools and Equipment:
<ul>
<li>Frequent use of a telephone, computer, printer, fax machine and copier</li>
<li>Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint</li>
<li>Frequent use of electronic health record</li>
</ul>
 
Physical Working Conditions and Office Setting Description:
<ul>
<li>Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment</li>
<li>Frequent and prolonged typing and operation of computer, keyboard, and telephones</li>
<li>Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds</li>
</ul>
 
#CLSTF
 
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
 
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Client Services Coordinat

<h3>Job Description</h3>
Job Description
In-Home Care Manager – Pet and Home Care Location: Urbana, MD Compensation: $19/hour + PTO, 401(k) with match, and employee discounts Employment Type: W-2 Employee (Full-Time) Schedule: 40 hours per week with rotating weekends and holidays Reports To: Director of Operations
 
Are you the person everyone turns to when things get chaotic? The one who can juggle seventeen different things while making it look effortless? The natural problem-solver who somehow always knows exactly what needs to happen next?
We see you. And we've been hoping you'd find us.
Pet and Home Care has been part of this community since 1999, and we're looking for someone special to join our family. Not just someone who can do a job, but someone who gets it. Someone who understands that behind every phone call is a pet parent who loves their furry family member like you love yours. Someone who knows that the little details matter because you've been managing all the little details that make life work.
This role? It's made for someone like you.
You know that feeling when everything just clicks? When you're in your element, making things happen, taking care of everyone around you? That's what this job feels like. You'll be the heartbeat of our in-home care team – the one who makes sure every precious pup and beloved kitty gets exactly the love and attention they deserve when their families can't be there.
Here's what your days will look like:
Being the Voice of Comfort You'll talk with worried pet parents, answer their questions, and put their minds at ease. You know that tone – the one that says "I've got this, and your baby is going to be just fine." You'll schedule their visits, coordinate their care, and be their go-to person when they need reassurance.
Orchestrating the Magic Remember how you used to coordinate playdates, doctor appointments, school pickups, and somehow still managed to have dinner ready? This is that, but with the best team of pet sitters you'll ever meet. You'll make sure everyone's where they need to be, when they need to be there, with everything they need to give these animals the love they deserve.
Creating the Kind of Workplace You'd Want to Be Part Of You'll support our amazing sitters, celebrate their wins, help them through challenges, and create the kind of team culture where everyone feels valued and appreciated. Because you know what it's like to need support, and you know how much it means when someone has your back.
You're perfect for this if you:
<ul>
<li>
Have that natural ability to make people feel heard and cared for
</li>
<li>
Can keep track of a million moving pieces without breaking a sweat
</li>
<li>
Love solving problems and making things work better
</li>
<li>
Have a warm heart for animals and the people who love them
</li>
<li>
Know how to communicate with kindness, even when things get stressful
</li>
</ul>
What you bring to the table:
<ul>
<li>
A few years of experience juggling multiple responsibilities (trust us, you have this!)
</li>
<li>
The ability to communicate clearly and warmly, both in writing and on the phone
</li>
<li>
Strong organizational skills and attention to detail
</li>
<li>
Comfort with technology and willingness to learn new systems
</li>
<li>
Knowledge of our local Frederick and Montgomery County communities
</li>
</ul>
Here's what we offer you:
<ul>
<li>
Paid time off because rest matters
</li>
<li>
401(k) with company match because your future matters
</li>
<li>
Discounted pet care services because your furry family matters too
</li>
<li>
A team that truly appreciates what you bring
</li>
<li>
The chance to make a real difference in people's lives every single day
</li>
</ul>
Ready to come home to work?
If you're reading this and thinking "This sounds like exactly where I need to be," then you're probably right. We're not just looking for an employee – we're looking for the missing piece of our family puzzle.
Come as you are. We can't wait to meet you.

51,962 Client Services Manager Jobs