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<h3>Job Description</h3>
Job Description
PUBLIC RELATIONS OFFICER/ADMINISTRATIVE OUTREACH COORDINATOR
 
PAY PLAN: 127 - $ 78,329.00 minimum salary
 
SECTION I-JOB DESCRIPTION
Responsible for developing, facilitating and implementing outreach activities/strategies, special events, programs and presentations which support the activities of the County Judge's Office. Also responsible for connecting people in the community by creating agreements and cultivating relationships with businesses, individuals and other relevant organizations. The position is responsible for creating, updating, editing and publishing content and messaging for all channels (i.e., media, web, mobile, broadcast, etc.) and audiences, (i.e., residents, constituents, business community, community leaders, elected officials, etc.). Special Projects/Assignments will assigned by the County Judge.
 
SUMMARY: POSITION REPORTS TO THE COUNTY JUDGE
 
ESSENTIAL FUNCTIONS: 
Responsible for building and maintaining relationships with community contacts.
 Develops, facilitates and implements outreach activities, special events, programs and presentations to increase awareness of the County Judge's Offices presence and activities in the community.
 Serves as a contact for media inquiries and request for information.
 Develops and maintains relationships with the local media, including print and electronic media outlet. 
 Works independently and with teams to address important communication goals and objectives.
 Interact with various members of the public, key stakeholders and others to provide effective, authentic outreach and community engagement.
 Establish and maintain cooperative working relationships with media, staff, general public, elected and appointed officials and others.
 Understands the development review process, key services and important projects managed by the County Judge's office in order to incorporate key concepts into media for a variety of internal and external audiences.
Work under deadlines and complete projects within time constraints; perform multiple concurrent tasks (Multi-tasking).
 Compose original complex and/or positional correspondence and reports on behalf of the County Judge's office.
Exercise discretion and independent judgement in the development and coordination of the County Judge's office communication with the public.
 Exhibit outstanding writing, editing and communication skills.
 Manages constituent related activities, such as complaints, correspondence and other similar administrative and customer support functions.
 Assists in the preparations of presentations or speeches.
 Provides creative support for internal and external communication efforts including print, web sites, electronic communication, community engagement, media and video.
 Acquire and maintain a detailed knowledge of the County Judges Offices' policies, principles and strategies, and to keep up-to-date with relevant developments. 
 Provide support to County staff as needed related to the use of communication efforts in the County.
 Performs other duties as required.
SECTION II- JOB REQUIREMENTS 
 EDUCATION AND EXPERIENCE: 
Graduation from an accredited four (4) year college/university with major course work in business or public relations, journalism or communications.
 Similar related experience may be substituted for education.
Four (4) years of experience in journalism, communication or public relations.
 KNOWLEDGE, SKILLS, AND ABILITIES:
 Knowledge of social media and emerging communication platforms.
Knowledge of English grammar, various communication media uses, format requirements, audiences, etc. 
Skill in establishing and maintaining cooperative working relationships with other employees, departments, representative from the media, civic groups and the public.
 Skill in writing and editing.
 Ability to perform under stress and when confronted with emergency situations.
 Knowledge of the ethical guidelines applicable to all communications personnel as outlined by professional standards, law, rules, regulations and procedures.
 Competencies in desktop publishing skills and graphic production and design.
 Ability to compose and produce a variety of informational material for release to media or publications.
 Ability to communicate complex ideas effectively both orally and in writing.
 Ability to communicate fluently in English and Spanish.
 SPECIAL REQUIREMENTS:
 Must have a valid Texas motor vehicle operator's license.
SECTION III-JOB DIMENSIONS
 CONTACTS:
 External Contacts: Constant contact with the general public. Communication is primarily face-to-face but will include all communication types (i.e. print, video, social media). 
Internal Contacts: Constant contact with co-workers and other County employees. 
GOOD JUDGMENT is required to perform the duties of this position and how it impacts the image of the County Judges Office and/or the County.
 DISCRETION &amp; INITIATIVE are needed to complete work assignments. 
 SOUND DECISION ability is required to set individual work priorities.
 GUIDANCE: Employee receives general supervision when performing the essential functions. 
 Employee selects appropriate procedures required to complete work assignments.
 WORKING CONDITIONS: Working conditions are primarily inside with exposure to temperature variations.
 
 This is not a Civil Service covered position.
 
BENEFITS:
Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.
 
AA/EEO/MFD EMPLOYER

PUBLIC RELATIONS OFFICER / ADMINISTRATIVE OUTREACH COORDINATOR

<h3>Job Description</h3>
Job DescriptionCompany Description 
Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.&nbsp; Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!&nbsp; In other words, we are working to create citizenship for all those who work and live in our Communities.&nbsp;&nbsp;&nbsp;
We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.&nbsp; At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.&nbsp;&nbsp;We believe that by honoring and celebrating our diversity, we create unity.&nbsp;
In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.&nbsp;&nbsp;If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us.&nbsp;&nbsp;We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.&nbsp; We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!&nbsp;
We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!&nbsp; &nbsp;&nbsp;
Job Description 
Position Summary
Responsible for evaluating, developing, implementing, and coordinating resident admissions and marketing processes according to statutory, regulatory, and Community policies.&nbsp; Using a strong hospitality focus, implements various admission-generating activities including networking with potential referral sources, creating and maintaining relationships with community organizations, and coordinating regularly scheduled and special event planning
Essential Duties
<ul>
<li>Responsible for receiving inquiries regarding admission into the Community and organization and for dispensing information about the services and mission to relevant parties. Provides appropriate follow-up to inquiries made by prospective residents and families.</li>
<li>May be directed to create and foster relationships within the outside community by calling on potential referral sources, by networking with local churches and their senior groups, and meeting with discharge planners, etc.</li>
<li>As part of the sales team, is flexible in developing and implementing marketing and sales strategies to meet defined move-in objectives, census and sales goals.&nbsp; Also includes participation in event planning within the Community and external events.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Coordinates and schedules admissions and in-house move-ins and move-outs with all related departments.Coordinates paperwork, records and files relating to current and prospective residents.</li>
<li>With a professional and friendly approach, presents and explains admission packet to residents and family members. Ensures paperwork process is accurate and completed on a timely basis.</li>
<li>Conducts tours of the Community as needed for all interested parties and potential residents.</li>
<li>Coordinates assessment of potential admissions and communicates assessment result with relevant parties.</li>
<li>Ensures timely admission of residents to maintain cash flow and census.</li>
<li>Participates in surveys and other inspections made by authorized governmental agencies; is responsible for complying with statutory and regulatory standards.</li>
<li>Leads and models collaborative and supportive behaviors between and among all Community teams, CLC business entities.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications 
Basic Qualifications &amp; Experience
<ul>
<li>1 - 3 years’ experience in admissions and/or marketing preferably in a health care or senior services community</li>
<li>Knowledge of a variety of insurance regulations including Medicare and Medicaid regulations.</li>
<li>Proficient in Microsoft Office Suite and experience in Contact Management Software and Electronic Medical Records systems applicable to the job.</li>
<li>Must possess excellent organizational, written and verbal communication skills.&nbsp;</li>
<li>Must be able to read, write and speak the English language.</li>
<li>Must possess excellent customer service skills.</li>
<li>Must possess a valid driver’s license, in good standing.&nbsp;</li>
</ul>
Working Conditions / Physical Requirements 
<ul>
<li>Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.</li>
<li>Sits, stands, bends and moves intermittently during working hours.</li>
<li>Is subject to frequent interruptions.</li>
<li>Interacts with residents, family members, visitors frequently.</li>
</ul>
 Additional Information 
If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! &nbsp;These may vary based on the status of the role (PT, FT, or PRN). &nbsp;
•&nbsp;&nbsp; &nbsp;Health Coverage
•&nbsp;&nbsp; &nbsp;Health Savings Accounts&nbsp;
•&nbsp;&nbsp; &nbsp;Retirement (with match)
•&nbsp;&nbsp; &nbsp;Dental, Vision, Disability &amp; Life Insurance
•&nbsp;&nbsp; &nbsp;Paid Time Off plan
We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.&nbsp; Please let us know if you require accommodation during the interview process.
We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications on an ongoing basis. Job posting may close early due to the volume of applicants.&nbsp; &nbsp;&nbsp;
All your information will be kept confidential according to EEO guidelines.

Community Relations Coordinator/ Admissions Saturday & Sunday (Temporary Assignment)

<h3>Job Description</h3>
Job Description

Jamestown
 JOB DESCRIPTION 
 
POSITION/LEVEL: Guest Relations Coordinator FLSA STATUS: Non-Exempt
DEPT/OFFICE: Property Management DATE: August 2025 
REPORTS TO: General Manager

 
 
JOB SUMMARY:
We are looking for an enthusiastic Guest Relations Coordinator to join Avenue East Cobb team. You will be responsible for developing and maintaining positive relationships with the guest and tenant community. Your role will involve addressing tenant inquiries, coordinating property maintenance, and ensuring overall guest satisfaction. You will act as a liaison between property management, tenants and guests in ensuring efficient communication and problem resolution. You will further support Avenue East Cobb’s Marketing Manager in the execution of the property event program. 
Joining our team will provide you with an opportunity to play a vital role in maintaining positive guest relationships, ensuring operational efficiency, and contributing to the overall operational success at Avenue East Cobb. The ideal candidate will be a team player with a positive attitude, is adaptable and organized, and has strong prioritization and time management skills.
If you have a passion for customer service, excellent communication skills, and a keen eye for detail, we encourage you to apply for this exciting position.
Hours: Tuesday – Saturday* schedule may change based on event needs
QUALIFICATIONS:
<ul>
<li>[Strong desire to learn along with professional drive</li>
<li>Solid understanding of different marketing techniques</li>
<li>Excellent verbal and written communication skills </li>
<li>Excellent knowledge of MS Office</li>
<li>Experience with all major social media channels </li>
<li>Flexible work schedule </li>
<li>Willingness to learn on the job and share experiences with other members of the team </li>
<li>Must be able to cover weekend* shift at Avenue East Cobb</li>
<li>Excellent organizational skills and key attention to detail</li>
<li>Previous experience in event coordination is beneficial </li>
</ul>
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Establish and maintain strong relationships with guests and retail tenants, acting as their primary point of contact for all inquiries, concerns, and requests.</li>
<li>Assist in facilitating tenant meetings and communications to provide updates on property-related matters, changes in policies or procedures, and upcoming events.</li>
<li>Collaborate with property management and maintenance teams to coordinate and schedule repairs and general property improvements.</li>
<li>Assist General Manager with coordinating tenant move-in and move-out processes, including facilitating the necessary documentation, inspections and close out items.</li>
<li>Support the marketing manager and office coordinator in daily administrative tasks</li>
<li>Assist in coordinating Avenue East Cobb Events with support from Marketing Managers – including but not limited to logistics meetings, event notifications, on-site presence, event recaps, etc. </li>
<li>Assist in marketing and advertising promotional activities (e.g. social media)</li>
<li>Coordinate and schedule meetings, execute conference room set-up for the Avenue East Cobb Team and provide meeting agendas and meeting minutes for all parties involved</li>
<li>Develop and maintain positive relations key third-party vendors</li>
<li>Process and code all marketing invoices </li>
<li>Assist in managing the Avenue East Cobb Marketing Budget and ensure that all expenses are tracked and recorded</li>
<li>Assist in the daily operations and management of the Engineering, Housekeeping, and Security teams. Supervise event equipment logistics, including preparation, setup, and maintaining an accurate inventory of all equipment</li>
<li>Focus on improving existing programs and processes while assisting in the creation of new and varied programs that offer a fresh and inviting guest experience</li>
</ul>
 
IMPORTANT JOB FUNCTIONS:
Majority of work time will be spent in an office environment, however, set up and during events, candidate should be able to meet the following physical requirements:
Physical Requirements: 
<ul>
<li>Able to lift up to 35 pounds</li>
<li>Standing up to 8 hours a day in an outdoor environment</li>
<li>Walking for up to 8 hours a day</li>
<li>Stooping</li>
<li>Bending up to 4 hours a day</li>
<li>Working outdoors for up to 8 hours a day</li>
<li>Ability to climb ladders and stairs</li>
</ul>
MATERIAL AND EQUIPMENT USED:
<ul>
<li>Computer </li>
<li>Microsoft Office Suite </li>
<li>General Office Equipment</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES:
 Knowledge of:
<ul>
<li>All computer applications and hardware related to performance of the essential functions of the job.</li>
</ul>
 Skill in:
<ul>
<li>Conflict Management Resolution</li>
<li>Organizational and interpersonal skills</li>
<li>The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure &amp; effectiveness under pressure and changing conditions</li>
</ul>

Guest Relations Coordinator - Avenue East Cobb

<h3>Job Description</h3>
Job Description
About Cousins Properties:
Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.
Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit <a href="http://www.cousins.com" target="_blank">www.cousins.com</a>.
Job Summary:
The Customer Service Coordinator is the frontline position who will assist customers, contractors, and visitors daily. The role will manage the main receptionist area for the Property Management Office. The position’s responsibilities include but are not limited to handling incoming and outgoing telephone calls, providing professional and courteous customer service, managing, and maintaining Yardi work orders, Preventive Maintenance Systems and Certificate of Insurances as well as receiving and processing all information requested by customers, contractors, and vendors. Job functions may be added to or deleted from this job description as necessary and determined by Property Management.
This position is located in Dallas, TX. This position is on-site. This is not a remote or hybrid position. 
Responsibilities:
Customer Relations:
<ul>
<li>Provide customers with a Class A service experience with every interaction.</li>
<li>Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality customer service.</li>
<li>Monitor signs of customer “health” (i.e. through move-ins, move-outs, customer notices, etc.)</li>
<li>Assist Property Manager with the planning and implementation of periodic customer events.</li>
<li>Coordinate special customer and vendor mailings such as holiday cards and other customer notifications, including customer anniversaries, monthly calendars, and reminders of scheduled events.</li>
<li>Prepare new customer packages and welcome letters.</li>
</ul>
Administrative Duties:
<ul>
<li>The CSC will support the property’s needs on a variety of administrative duties including but not limited to fielding and returning phone calls, processing expense reports, commission payments, managing calendars, scheduling appointments, vendor relations, filing, and completion of other projects as needed.</li>
<li>Ensures phones are answered in a friendly, professional manner, taking messages, or forwarding calls as necessary, but answering requests directly whenever possible.</li>
<li>Perform general reception duties – greet walk-in customers, visitors, vendors, and contractors; handle their needs and direct them to the appropriate staff.</li>
<li>Assist with correspondence and customer mailings.</li>
<li>Ensure proper operations of the phones and internet systems.</li>
<li>Perform clerical tasks for staff as needed, including mail and packages protocol, ordering office supplies, maintaining personal property logs.</li>
<li>Maintain customer and administrative filing system and ensures all documents are properly and promptly filed.</li>
<li>Maintain the insurance files for coverage required by customers and vendors.</li>
<li>Provide Administrative support to Property Management staff and Engineers.</li>
<li>Assist the Property Manager in implementing The Cousins Way Property Management Manual.</li>
<li>Receive all incoming service requests and dispatch to the appropriate personnel.</li>
<li>Update and maintain the Yardi Work Order System and Building Website.</li>
<li>Be familiar with building emergency procedures manual to be able to direct customers during emergency situations.</li>
</ul>
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required or Preferred Knowledge, Skills, and Abilities:
<ul>
<li>A Bachelor’s Degree preferred</li>
<li>A minimum of two years of experience in customer service required in any industry</li>
<li>Real estate experience preferred but not required</li>
<li>Must possess excellent customer service skills</li>
<li>Must be a process driven individual</li>
<li>Must be methodical and a strong communicator</li>
<li>Strong acumen in oral and written business communications</li>
<li>Must possess strong interpersonal skills and an ability to organize across departments</li>
<li>Detail oriented with clear/consistent focus on the accuracy and completeness of work product</li>
<li>Data driven individual</li>
<li>Must have excellent organizational and problem-solving skills</li>
<li>Strong time management and ability to balance multiple projects efficiently and achieve required results</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Access) is required</li>
<li>Yardi experience preferred</li>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position.</li>
<li>Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.</li>
<li>Adaptability - Able to adapt to changes in situation, direction, or people; adjust to needs of others without losing self-esteem.</li>
<li>Customer Service – Demonstrate optimum customer service delivery while performing all job functions.</li>
<li>Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective.</li>
</ul>
Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

Customer Service Coordinator

<h3>Job Description</h3>
Job Description
 Community Relations Coordinator - Independent Living
Status: Full Time Shift: Day shift Wage: $45,0000-$55,000/yr DOE + bonus potential Location: Ovation Sienna Hills | 1525 East Ovation Place, Washington, UT 84780
An Ovation team member will emulate the Ovation brand with a focus on service, exceeding expectations and creating exceptional, memorable moments for all residents. Team members will always embrace and emulate the Ovation mission statement and core values and set an example of these values for all those that interact with them. They will assist residents to find their passion for life and pursuit of engagement within the Ovation family and create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the community. They will encourage and support teamwork and create memorable moments for our residents.
Our Mission: To enhance the life of every person we serve
Supports and maintains The Ovation Core Values:
Integrity above all else Passion for the quality of people’s lives Quality that is obvious Innovation, not emulation A culture of respect, belonging, and celebration of diversity Reaching to learn, grow and embrace change Teamwork, trust, camaraderie, and fun
The primary purpose of your position is to provide clients (prospective residents and their families and referral sources) with property and program information via community outreach and networking (lead management, property tours, personal visits, presentations, and follow-up.) To direct the move-in process and ensure appropriate placement, coordinate move-in documentation, in accordance with established policies and procedures, and as directed by your supervisor.
Responsibilities:
<ul>
<li>Responsible for receiving and tracking community relations data such as inquiries, tours, deposits, special events, advertising, etc.</li>
<li>Responsible for weekly reports that track referrals, inquiries, tours, deposits, and referral sources</li>
<li>Responsible for move-in paperwork including review of paperwork done</li>
<li>Responsible for handling incoming and outgoing sales and marketing calls, giving tours and handling the move-in process according to company policy</li>
<li>Comply with state and federal requirements as applicable</li>
<li>Alert appropriate department managers and property team of projected move-ins, tours and move-outs.</li>
<li>Effectively communicate and verify that apartments are ready for move-in(s) timely</li>
<li>Maintain a close working relationship with the team to assure appropriate and efficient decisions about prospective move-ins and move outs</li>
<li>Coordinate and execute appropriate deposit and move-in paperwork and obtain signatures from residents or responsible parties prior to move-in in a manner consistent with state and federal regulations and company policy. These responsibilities include but may not be limited to: pre-authorizations, health documentation, coordination of collections of pre-pay for residents.</li>
<li>Communicate special needs of new residents to staff to ensure an efficient and seamless move-in.</li>
<li>Effectively communicate move-in decisions to operational leaders in a timely manner</li>
<li>Maintain CRM program for maintenance of all inquiries and referral sources</li>
<li>Monitor, evaluate and facilitate high customer satisfaction</li>
<li>Assist to develop and implement special events/presentations targeted at community education. Serve as community resource and maintain contacts for information exchange. All such events will be tracked in the CRM component</li>
<li>Regular, punctual attendance with flexible hours as responsibilities dictate.</li>
<li>Attend CRD meetings and assist in implementation of resulting plans, monitor and track results</li>
<li>All other duties as assigned.</li>
</ul>
Personnel Functions:
<ul>
<li>Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established Community policy guidelines</li>
</ul>
<ul>
<li>Participation in all compliance training programs.</li>
<li>Attend and participate in property mandatory in-service training programs as scheduled.</li>
<li>Attend and participate in workshops, seminars, etc., as approved</li>
<li>Practice universal precautions in the workplace and while representing Ovation.</li>
<li>Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately</li>
<li>Maintain the confidentiality of all client information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information</li>
<li>To ensure dignity and privacy by gaining consent prior to entering an apartment.</li>
<li>Assure that residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed.</li>
<li>Ensure resident’s valuables are inventoried and deposited or a “Release from Responsibility” form is signed in accordance with established policies and procedures</li>
<li>Provide resident/family with information concerning resident funds, resident rights, advance directives, etc.</li>
</ul>
Qualifications:
<ul>
<li>High School diploma required, associate or bachelor’s degree in marketing or related field preferred, but not required</li>
<li>Experience in sales, with proven ability to “close” a high percentage of qualified leads preferred</li>
<li>Experience in working with older adults preferred</li>
<li>Dependable vehicle for transportation</li>
<li>Training provided in company admission procedures</li>
</ul>
Employee Perks:
<ul>
<li>Employee meal credit</li>
<li>Tuition assistance</li>
<li>Career development opportunities</li>
<li>Employee assistance program featuring free counseling services, financial coaching, legal services and more</li>
<li>Generous PTO policy </li>
<li>401K retirement plan with employer contributions</li>
<li>Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance</li>
</ul>
“At Ovation, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success.” We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status."
The company reserves the right to revise the duties set forth in this job description at its discretion.

Community Relations Coordinator-Independent Living @ Ovation Sienna Hills!

<h3>Job Description</h3>
Job Description
Community Relations Coordinator - Assisted Living
Status: Full Time Shift: Day shift Wage: $45,000-$55,000/yr DOE + bonus potential Location: Ovation Sienna Hills | 1525 East Ovation Place, Washington, UT 84780
An Ovation team member will emulate the Ovation brand with a focus on service, exceeding expectations and creating exceptional, memorable moments for all residents. Team members will always embrace and emulate the Ovation mission statement and core values and set an example of these values for all those that interact with them. They will assist residents to find their passion for life and pursuit of engagement within the Ovation family and create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the community. They will encourage and support teamwork and create memorable moments for our residents.
Our Mission: To enhance the life of every person we serve
Supports and maintains The Ovation Core Values:
Integrity above all else Passion for the quality of people’s lives Quality that is obvious Innovation, not emulation A culture of respect, belonging, and celebration of diversity Reaching to learn, grow and embrace change Teamwork, trust, camaraderie, and fun
The primary purpose of your position is to provide clients (prospective residents and their families and referral sources) with property and program information via community outreach and networking (lead management, property tours, personal visits, presentations, and follow-up.) To direct the move-in process and ensure appropriate placement, coordinate move-in documentation, in accordance with established policies and procedures, and as directed by your supervisor.
Responsibilities:
<ul>
<li>Responsible for receiving and tracking community relations data such as inquiries, tours, deposits, special events, advertising, etc.</li>
<li>Responsible for weekly reports that track referrals, inquiries, tours, deposits, and referral sources</li>
<li>Responsible for move-in paperwork including review of paperwork done</li>
<li>Responsible for handling incoming and outgoing sales and marketing calls, giving tours and handling the move-in process according to company policy</li>
<li>Comply with state and federal requirements as applicable</li>
<li>Alert appropriate department managers and property team of projected move-ins, tours and move-outs.</li>
<li>Effectively communicate and verify that apartments are ready for move-in(s) timely</li>
<li>Maintain a close working relationship with the team to assure appropriate and efficient decisions about prospective move-ins and move outs</li>
<li>Coordinate and execute appropriate deposit and move-in paperwork and obtain signatures from residents or responsible parties prior to move-in in a manner consistent with state and federal regulations and company policy. These responsibilities include but may not be limited to: pre-authorizations, health documentation, coordination of collections of pre-pay for residents.</li>
<li>Communicate special needs of new residents to staff to ensure an efficient and seamless move-in.</li>
<li>Effectively communicate move-in decisions to operational leaders in a timely manner</li>
<li>Maintain CRM program for maintenance of all inquiries and referral sources</li>
<li>Monitor, evaluate and facilitate high customer satisfaction</li>
<li>Assist to develop and implement special events/presentations targeted at community education. Serve as community resource and maintain contacts for information exchange. All such events will be tracked in the CRM component</li>
<li>Regular, punctual attendance with flexible hours as responsibilities dictate.</li>
<li>Attend CRD meetings and assist in implementation of resulting plans, monitor and track results</li>
<li>All other duties as assigned.</li>
</ul>
Personnel Functions:
<ul>
<li>Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established Community policy guidelines</li>
</ul>
<ul>
<li>Participation in all compliance training programs.</li>
<li>Attend and participate in property mandatory in-service training programs as scheduled.</li>
<li>Attend and participate in workshops, seminars, etc., as approved</li>
<li>Practice universal precautions in the workplace and while representing Ovation.</li>
<li>Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately</li>
<li>Maintain the confidentiality of all client information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information</li>
<li>To ensure dignity and privacy by gaining consent prior to entering an apartment.</li>
<li>Assure that residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed.</li>
<li>Ensure resident’s valuables are inventoried and deposited or a “Release from Responsibility” form is signed in accordance with established policies and procedures</li>
<li>Provide resident/family with information concerning resident funds, resident rights, advance directives, etc.</li>
</ul>
Qualifications:
<ul>
<li>High School diploma required, associate or bachelor’s degree in marketing or related field preferred, but not required</li>
<li>Experience in sales, with proven ability to “close” a high percentage of qualified leads preferred</li>
<li>Experience in working with older adults preferred</li>
<li>Dependable vehicle for transportation</li>
<li>Training provided in company admission procedures</li>
</ul>
Employee Perks:
<ul>
<li>Employee meal credit</li>
<li>Tuition assistance</li>
<li>Career development opportunities</li>
<li>Employee assistance program featuring free counseling services, financial coaching, legal services and more</li>
<li>Generous PTO policy </li>
<li>401K retirement plan with employer contributions</li>
<li>Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance</li>
</ul>
“At Ovation, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success.” We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status."
The company reserves the right to revise the duties set forth in this job description at its discretion.

Community Relations Coordinator-Assisted Living @ Ovation Sienna Hills!

<h3>Job Description</h3>
Job DescriptionOffice Coordinator - Dispatch and Customer Service Overview:We are seeking a proactive and organized Office Coordinator for our towing and recovery company to manage dispatch operations, customer service, and the overall maintenance of our office environment. The successful candidate will play a critical role in ensuring operational efficiency, customer satisfaction, and a well-organized office space. This role requires a combination of administrative excellence, effective communication skills, and a commitment to maintaining a supportive and efficient work environment. Key Responsibilities:
<ul>
<li>Office Coordination and Maintenance: Oversee the day-to-day operations of the office, ensuring a clean, organized, and productive workspace. Responsible for maintaining office supplies, equipment, and inventory, ensuring that all necessary materials are readily available for the team.</li>
<li>Dispatch Management: Efficiently handle service calls, utilizing dispatch software to assign and schedule tow trucks. Monitor service progress to guarantee timely and effective responses to customer needs.</li>
<li>Customer Service Excellence: Serve as the primary point of contact for customer inquiries, concerns, and feedback. Deliver empathetic support, resolving issues to achieve customer satisfaction and loyalty.</li>
<li>Record Keeping: Maintain detailed records of dispatch activities, customer interactions, and inventory of office supplies, using industry-standard software to ensure accuracy and accessibility.</li>
<li>Team Communication: Facilitate clear and timely communication between customers, tow truck operators, and management, ensuring all parties are informed of job statuses and operational updates.</li>
<li>Problem Resolution: Address and resolve challenges efficiently, applying critical thinking and customer-focused solutions to maintain service quality and operational flow.</li>
</ul>
 Qualifications:
<ul>
<li>Proven experience in office administration, dispatch, or customer service, with a demonstrated ability to manage office logistics and customer relations effectively.</li>
<li>Strong organizational skills, capable of managing multiple priorities in a dynamic, fast-paced environment.</li>
<li>Excellent communication abilities, both verbal and written, with a focus on providing outstanding customer service.</li>
<li>Proficiency in using office management and dispatch software (e.g., Towbook), as well as Microsoft Office Suite.</li>
<li>A proactive approach to problem-solving, with a knack for identifying and addressing issues before they escalate.</li>
<li>High school diploma or equivalent required; further education or certification in office management, customer service, or related fields is preferred.</li>
<li>Flexibility to work in various shifts, including evenings and weekends, according to business needs.</li>
</ul>
 What We Offer:
<ul>
<li>Competitive salary and benefits package, reflective of experience and qualifications.</li>
<li>Opportunity to work in a dynamic, supportive environment that values your contributions and is dedicated to personal and professional growth.</li>
<li>The chance to play a pivotal role in the operational excellence and customer satisfaction of a leading towing and recovery service provider.</li>
<li>Vacation Pay</li>
<li>Holiday Pay</li>
<li>Ongoing employee training &amp; development</li>
<li>Employee Discount</li>
<li>Paid Training and Certification</li>
<li>Company Outings</li>
</ul>
 Since 1984, 201 Service has been built around providing quality services to our customers based on our honesty and integrity. At 201 Service safety is a priority. 201 Service is a drug-free workplace and requires a background check and drug test prior to employment. It's a great time to join our company. Apply Today!
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Office Coordinator - Dispatcher / Customer Service

<h3>Job Description</h3>
Job DescriptionCustomer Coordinator II
Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company’s core principles of fairness, integrity and excellence have been the foundation upon which the organization was built.
<ul>
<li>Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty</li>
<li>Integrity: Create an empowered, engaging, and accountable culture focused on client service</li>
<li>Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders</li>
</ul>

Position Summary
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 
Minimum Requirements
<ul>
<li>Requires a H.S. Degree (or equivalent) and a minimum of three years </li>
<li>Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. </li>
<li>Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. </li>
</ul>

Responsibilities

<ul>
<li>Functions as Point of Contact and the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer. </li>
<li>Reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements. </li>
<li>Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. </li>
<li>Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. </li>
<li>Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. </li>
<li>Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. </li>
<li>Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. </li>
<li>Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. </li>
<li>Attends and participates in branch management meeting</li>
</ul>
Fitness for Duty – Physical Demands
<ul>
<li>This position will be in an office setting, but field work may be required.</li>
<li>Ability to occasionally lift up-to-50 pounds, push &amp; pull, reach overhead, stoop &amp; squat, and wear protective equipment if required. </li>
</ul>

This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.

Customer Coordinator - II

<h3>Job Description</h3>
Job Description
Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.)
Office Location: Austin, TX.
Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) 
Our Awesome Benefits/Perks:
<ul>
<li>401K + employer match</li>
<li>Medical, Dental, and Vision Insurance with HSA and FSA options</li>
<li>Pet Insurance</li>
<li>Fitness Center Discounts</li>
<li>Employer-paid life insurance and disability</li>
<li>Voluntary benefits (such as critical illness and accident insurance)</li>
<li>Travel reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li>
<li>Opportunities for growth and promotion up to leadership level</li>
<li>And so much more!</li>
</ul>
Commercial Lines Account Manager - Role Overview:
The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. 
Commercial Lines Account Manager - Role Responsibilities:
<ul>
<li>Client Book Growth:
<ul>
<li>Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs</li>
<li>Meet with new prospects and clients in person or virtually</li>
<li>Grow the book of business by new sales or increased coverage limits on existing accounts</li>
<li>Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients</li>
</ul>
</li>
<li>Client Book Management and Retention:
<ul>
<li>Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation</li>
<li>Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible</li>
<li>Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed</li>
<li>Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations</li>
<li>Reviews insurance and indemnification parts of contracts</li>
<li>Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables</li>
</ul>
</li>
<li>Manage Client Renewal Process:
<ul>
<li>Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals</li>
<li>Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed</li>
</ul>
</li>
<li>Uphold Strong Personal Relationships and Team Accountability:
<ul>
<li>Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately</li>
<li>Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options</li>
<li>Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts</li>
<li>Continue professional development by attending continuing education courses, seminars, and workshops</li>
</ul>
</li>
</ul>
Commercial Lines Account Manager - Requirements:
<ul>
<li>2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required</li>
<li>Active TX State Property and Casualty Insurance license required</li>
<li>Experience with Insurance Agency Software (Applied Epic preferred)</li>
<li>Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred</li>
<li>High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers</li>
<li>Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company</li>
<li>The ability to travel locally as required</li>
</ul>
EEOC
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines.
Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&amp;C licensed, and other relevant insurance licenses.

Client Relations Manager

<h3>Job Description</h3>
Strategic Staffing Solutions is currently looking for a Program Analyst for a contract opportunity with one of its clients! 
Job Title: Program Analyst (Customer Affairs)
Role Type: W2 only
Duration: 12 months with the possibility to extend.
Location: Topeka, KS- 100% onsite, Monday to Friday
Schedule: 40 hours a week—must be flexible. Might have to work some weekends or evenings. The schedule may change weekly.
Travel: There will be some travel to various events in Missouri and Kansas locations. MUST have a valid driver license. A company vehicle will be provided when traveling to events.
 
Job Description:
This position plays a critical role in ensuring positive and productive relationships with the state commissions, assistance agencies, and community organization leaders. The Customer Affairs Program Analyst helps drive the positive customer experience through outward-facing community and customer engagement and through the relentless pursuit of customer-focused solutions. 
 
The analyst is responsible for program management of several customer-impacting programs which include but are not limited to: Critical Needs Program and the Rehousing Program. Management of these programs requires timely and accurate execution in reporting, tracking, promotion, and communication to ensure successful messaging and outcomes with each program. 
 Duties and Responsibilities:
Responsibility 1:
<ul>
<li>Manage multiple department programs competently and accurately: Critical Needs Program and Rehousing Program</li>
<li>Approximately 50% of time spent on average over a one year period</li>
<li>Oversee and manage the daily workflow of multiple programs, which include tracking and processing paperwork and applications associated with the programs, including CCB updates, customer communication, initiating field activity, records management, and reporting (55%)</li>
<li>Help develop messaging and drive education and participation in the programs from both an external and internal strategic approach (25%)</li>
<li>Provide reporting and track activities of programs on monthly, quarterly and annual basis (20%)</li>
</ul>
Responsibility 2:
<ul>
<li>Enhance the customer experience through targeted outreach and education to low-income and elderly customers </li>
<li>Approximately 50% of time spent on average over a one year period</li>
<li>Interface with customers with a direct outreach approach to provide options and information about programs and services that will assist with the payment of energy bills. This includes face-to-face assistance at the customer outreach location. (40%)</li>
<li>Work with Customer Affairs Advisors maintaining activity records, scheduling and collateral materials (30%)</li>
<li>Work with cross-functional teams to identify and implement opportunities to maximize reach to customers (30%) </li>
</ul>
Skills, Knowledge and Abilities
<ul>
<li>Exceptional interpersonal and customer relations skills</li>
<li>Demonstrates good judgment; achieves successful outcomes</li>
<li>Solid communication skills – verbal and written; articulate and persuasive communication style</li>
<li>Professional and approachable demeanor</li>
<li>Confident and effective with public speaking</li>
<li>Working knowledge of Microsoft Office Suite; CCB a plus</li>
<li>Willingness and ability to work extended and non-traditional hours</li>
<li>Flexibility to travel locally and statewide in MO and KS to meet job requirements </li>
</ul>
Education and Experience Requirements
<ul>
<li>Bachelor’s degree preferred; concentration in communication or business is desired</li>
<li>Minimum 2 years of experience working with external stakeholders, preferably in Customer Services, Operations, or Public Affairs</li>
<li>Demonstrated experience in customer interaction with an aptitude for problem-solving and effective communication</li>
<li>Proven ability to build and retain positive working relationships with stakeholder groups </li>
<li>Must be flexible and adaptable with assignments, priorities, work hours/shifts and obligations, including a willingness and ability to work extended and non-traditional hours as needed</li>
<li>Ability to travel locally and statewide in MO and KS to meet job expectations </li>
</ul>
“Beware of scams. S3 never asks for money during its onboarding process.”

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