<h3>Job Description</h3>
Job DescriptionDescription:
Drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Covers shifts at different stores at any moment due to business needs.</li>
<li>Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.</li>
<li>Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.</li>
<li>Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.</li>
<li>Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.</li>
<li>Transfers to different stores at any time due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. </li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction. </li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
<ol>
<li>Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.</li>
</ol>
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
<ol>
<li>Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.</li>
</ol>
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
What We Offer:
<ul>
<li>$75,000.00 with a performance-based bonus potential</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma or equivalent</li>
<li>Two years’ work experience in Retail Management, preferably thrift</li>
<li>One-year customer service experience</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Valid drivers’ license and clean MVR</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
<li>Physical Requirements:</li>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
 
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Requirements:

Retail Store Manager in Training

<h3>Job Description</h3>
Job DescriptionDescription:
Exemption Status: Exempt
Position Type: Full time
Travel Requirements: May travel to different sites as needed
Job Shift: Varies
 
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Managers are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other Goodwill of the San Francisco Bay locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
<ol>
<li>Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.</li>
</ol>
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
<ol>
<li>Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.</li>
</ol>
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
Requirements:
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
What We Offer:
<ul>
<li>$68,640.00 annually</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Assistant Store Manager (ASM)

<h3>Job Description</h3>
Job DescriptionPosition Description:
Our Facility Leads ensure that guests have a great experience because the facilities are in proper working order and so is our equipment used by our staff . They are responsible for performing routine maintenance tasks and repairs for their assigned facilities and equipment. The assigned facilities are throughout a district (listed below) and the tasks and repairs are related to the sites, restrooms, buildings, water systems, trees and vegetation, and other amenities (e.g. gates, signs, information boards, etc.). Tasks and repairs typically are in one or more fields (e.g. carpentry, electrical, plumbing, etc.). The assigned equipment is that equipment used by staff throughout a district and the tasks and repairs are related to the vehicles, tools, and landscaping equipment. Tasks and repairs typically are in one or more fields (e.g. small engines, landscaping tools and equipment, golf carts, vehicle preventative maintenance, etc.). Facility Leads assist with preparing facilities to open at the beginning of the season, as well as shutting down facilities at the end of season. Small projects that replace or extend the life of a facility's asset will be as assigned.
REQUIREMENTS
<ul>
<li>Have superior Customer Service Skills</li>
<li>Ability defuse/de-escalate a tense situation between parties. Conflict resolution experience would be very helpful.</li>
<li>Ability to push/lift 30 pounds</li>
<li>Ability to climb ladders</li>
<li>Ability to bend at the waist, sitting, kneeling, climbing, walking, crouching as job may require.</li>
<li>Ability to work in hot and cold temperatures.</li>
<li>Ability to work in high noise level areas requiring hearing protection.</li>
<li>Ability to work around lubricants, solvents, batteries, cleaning fluids, paints and other materials as the job requires.</li>
<li>Facility Leads need to be physically able to perform these and other tasks as require.</li>
</ul>
THE DUTIES
<ul>
<li>Do pre-season inspections of campgrounds and facilities for maintenance needs.</li>
<li>Repair, maintain/monitor all equipment, facilities, and campgrounds.</li>
<li>Responsible to track routine maintenance (oil changes, etc.) on all equipment including company vehicles, golf carts, Gators, small engines.</li>
<li>Change light bulbs interior and exterior as needed.</li>
<li>Use chainsaws, mowers, weed eaters, power sprayers, blowers, and other equipment as needed.</li>
<li>Oversee all GT projects in the District.</li>
<li>Manage the inventory of the companys tools and equipment.</li>
<li>Implement a tracking system to be sure that all maintenance items are taken care of.</li>
<li>Regularly communication with district manager to determine maintenance needs.</li>
<li>Report equipment use concerns to the District manager.</li>
<li>Perform other work-related duties as assigned.</li>
</ul>
SCHEDULE

The employment schedule in this area is stated below. These are approximate seasonal employment dates. Weather, conditions and closures may affect this schedule as well as final job assignments. The manager will contact hosts with updates to the employment schedule.
<ul>
<li>Anticipated Dates of Employment are: May 1st - October 5th</li>
<li>Anticipated Weekly Hours are: 40 hrs./ week. May 1 - Oct 5</li>
</ul>
LOCATION
In central-west Colorado youll find the White River National Forest. The Blanco-Rifle Ranger District, which is 3 hours west of Denver, near the towns of Glenwood Springs, CO and Basalt, CO, and within view of Mt. Elbert. 
The host site associated with this position is: Merridith Admin Area
<ul>
<li>Water: Y</li>
<li>Sewer: Y</li>
<li>Electricity: Y</li>
<li>Telecom: Ytelecom: Y</li>
</ul>

Facilities in this area are in this elevation range: 8,300 - 10,000
Assigned Facilities
<ul>
<li>Aspen, Difficult CG/Grp/DUA, 47 Sites, 1 Group SIte</li>
<li>Aspen, Lincoln Gultch/Lost Man/Weller, 28 Sites</li>
<li>Sopris, Bogan Flats/Grp/Avalanche, 46 Sites, 1 Group Site</li>
<li>Sopris, Chapman/Grp/DUA/Elk Wallow, 88 Sites, 1 Group Site</li>
<li>Sopris, Dearhamer, 13 Sites</li>
<li>Sopris, Little Mattie, 19 Sites</li>
<li>Sopris, Little Maude, 21 Sites</li>
<li>Sopris, Mollie B, 25 Sites</li>
<li>Sopris, Redstone, 38 Sites</li>
<li>Sopris, Ruedi, Ruedi Marina/DUA/Ruedi B, 8 Sites</li>
</ul>
 
Compensation details: 15.81-16.81 Hourly Wage
 
PId735017a84e7-25405-38109265

CO, White River, Aspen-Sopris, FACILITY LEAD (Maintenance Mgr)

<h3>Job Description</h3>
Job Description
​ Salary:&nbsp;95,000.00 - 110,000.00
Other Forms of Compensation:&nbsp;Merit increases&nbsp;​
Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day.&nbsp;&nbsp;The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. 
Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time. &nbsp;
Job Summary:
An inspirational and organized leader who is not afraid to roll up their sleeves to ensure the overall success of daily kitchen operations including recruiting, training, and food preparation. The Executive Chef will showcase culinary talents through the delivery of show quality food through personal involvement in task performance while developing and empowering the onsite staff. &nbsp;Works to continually improve resident, employee, and client satisfaction while maximizing the financial performance in all areas of responsibility. Will deliver on company objectives by ensuring monthly budget, food and labor costs are met and, the safe handling of food by following safety &amp; sanitation protocols.
Leading Culinary Operation:&nbsp; 
<ul>
<li>Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability.</li>
<li>Determines how food should be presented and create decorative food displays.</li>
<li>Provide direction on menu development based on product availability; creates distinctive specials that incorporate seasonal or special ingredients.</li>
<li>Seeks out sources for fresh food; monitors all produce and meat for freshness.</li>
<li>Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food.</li>
<li>Research customer preferences and develops a menu which incorporates local foods and flavors. </li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Demonstrate new cooking techniques and equipment to staff.</li>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Ensure compliance with federal, state, local and company health, safety, sanitation standards.</li>
<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li>
<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li>
<li>Monitors the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Follows and enforces food safety and sanitation guidelines.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
</ul>
Business &amp; Financial Acumen: 
<ul>
<li>Participates in the development and implementation of business strategies for the community which are aligned with the client’s overall mission, vision values and strategies.</li>
<li>Manages department controllable expenses including food cost, supplies, uniforms, and equipment.</li>
<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.</li>
<li>Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs.</li>
<li>Develop, implement, and manage the department's budget; continually analyze, forecast, monitor, and control the labor and food costs through various methods to meet/exceed management/budget objectives.</li>
<li>Identify major revenue and expense opportunities and possible problems.</li>
<li>Controls food cost, labor, and other expenses; monitors actual versus budgeted expenses.</li>
<li>Oversees the food inventory, purchasing, control, and disbursement of all food supplies.</li>
<li>Schedules staff based upon forecasted volumes.</li>
</ul>
Ensuring Exceptional Customer Service:
<ul>
<li>Creates 100% resident satisfaction by providing team members with the training and resources they need to maximize team member engagement and deliver best in class service.</li>
<li>Professional attitude and appearance while engaging with residents and community staff.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.</li>
<li>Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.</li>
<li>Ensures that employees provide genuine hospitality and teamwork on an ongoing basis.</li>
<li>Uses teamwork to support guests and employees.</li>
<li>Seeks opportunities to improve the customer experience by seeking resident feedback and developing strategies to improve department. </li>
<li>Reviews resident satisfaction results and other data to identify areas of improvement.</li>
<li>Responds to and handles guest problems and complaints.</li>
</ul>
Team Building and Management:
<ul>
<li>Regularly lead team member meetings</li>
<li>Establishes goals including performance goals, budget goals, team goals, etc.</li>
<li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Develops and implements strategies and practices which support team member engagement.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Provides team members with the training needed to understand expectations and perform job responsibilities.</li>
<li>Provides team members with the necessary tools to perform their duties and responsibilities.</li>
<li>Communicates performance expectations and provides team members with on-going feedback.</li>
<li>Provides team members with coaching and counseling as needed to achieve performance objectives and reach their fullest potential.</li>
</ul>
Preferred Qualifications:
<ul>
<li>A.S. or equivalent experience</li>
<li>Minimum 5 years of progressive culinary/kitchen management experience, depending upon formal degree or training.</li>
<li>Extensive catering experience a plus</li>
<li>High volume, complex foodservice operations experience - highly desirable</li>
<li>Institutional and batch cooking experiences</li>
<li>Hands-on chefs experience a must.</li>
<li>Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation</li>
<li>Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet</li>
<li>Must be willing to participate in client satisfaction programs/activities.&nbsp;</li>
<li>ServSafe certified - highly desirable.</li>
</ul>
Apply to Morrison Living today!
Morrison Living is a member of Compass Group USA
Click here to Learn More about the Compass Story

Associates at Morrison Living are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Paid Parental Leave</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Personal Leave</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Living maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:&nbsp;1442765
Morrison Living&nbsp;
Nicholas Henderson&nbsp;
[[req_classification]]&nbsp;

EXECUTIVE CHEF

<h3>Job Description</h3>
Job Description
 
Job Title: Lead Maintenance Technician Wage Status: Hourly
 
Reports to: Property Manager
 
 
Job Summary:
Colonial Property Management’s Lead Maintenance Technician is responsible for the daily operation, maintenance, preventative maintenance, and general upkeep of their assigned portfolio. Duties included knowledge of plumbing, electrical, HVAC, life and safety, fire protection and all other building systems. This position will be highly customer focused, responsive and extremely reliable. Daily Operations require quick response to system and equipment failures. A wide variety of both internal and external relationships are involved in carrying out the duties of this position. Flexibility within this job description is required.
 
Skills:
● Ability to handle multiple projects simultaneously and make decisions.
● Hold all necessary/required licenses.
● Ability to take direction and complete tasks as assigned.
● Proficient with the operation of maintenance related tools and equipment.
● Strong customer service, communication, and computer skills.
● Strong working knowledge of preventative maintenance procedures.
● Complete all tasks with a sense of urgency and expediency and provide prompt status feedback.
● Develop and enhance skills for growth opportunities.
 
Duties &amp; Responsibilities:
Personnel Supervision
1. Hire, train, coach/counsel and when necessary, terminate employees in accordance with company policy and under the direction of the Property Manager.
2. Train and be responsible for work performed by all personnel under their direction.
3. Establish daily personnel schedules and provide adequate coverage to meet the needs of the portfolio.
4. Ensure compliance of all Company personnel policies.
5. In conjunction with the property manager, conduct daily morning meetings to set priorities, discuss issues and direct on-site staff.
6. Meet with the property manager daily to prioritize workload and assign duties accordingly.
7. Ensure snow removal is handled in a timely manner and completed properly, within company guidelines.
8. Effective leadership of a large team of diverse individuals.
9. Hold a permanent spot in the Supervisor On-call rotation in conjunction with their regular on-call schedule.
 
General / Administrative
1. Coordinate efforts with subcontractors on projects to ensure proper completion within agreed upon timeline..
2. Ensure the monthly inventory control system for tools and supplies is accurately tracked and used by all members of the maintenance team.
3. Approve and monitor supply purchases
4. Accountable for key inventory in accordance with company standard operating procedures.
5. Place special orders as needed to obtain materials for remodels, upgrades and/or large turnovers in a timely manner.
6. Make educated recommendations on purchases and replacements of large expenditure items.
7. Research and suggest training initiatives
 
Procedural and Resident Relations
1. Ensure resident satisfaction through effective communication and quality rapport.
2. Oversee move-out process. Conduct apartment inspections with Property Manager in a thorough manner to ensure company guidelines are being met.
3. Ensure all maintenance repairs are handled in accordance with standard operating procedures.
4. Responsible for handling difficult customer interactions.
5. Be familiar with and/or develop &amp; conform to all written standard operating procedures.
6. Follow and ensure compliance of all Fair Housing Laws.
 
Maintenance Work
1. Collaborate with property manager throughout each day to meet company portfolio objectives.
2. Physically inspect common areas, vacant apartments, and grounds to ensure excellent curb appeal is present.
3. Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions daily.
4. Perform maintenance requests and work orders as assigned.
5. Ensure snow removal equipment has been properly serviced and is in working condition before and throughout the winter season.
6. Accountable for all preventative maintenance work and corresponding reporting.
7. Maintain a safe and habitable work and living environment.
8. Ensure shop and maintenance areas are clean and organized; this includes supply and storage areas.
9. Maintain asset improvement project list as outlined in the standard operating procedures.
10. Manage seasonal projects throughout the portfolio
11. Coordinate efforts with subcontractors on projects to ensure proper completion within agreed upon timeline.
12. Perform all work assigned daily as it relates to electrical, plumbing, HVAC, locks, appliances, drywall, paint, carpentry and all other areas as assigned.
 
General / Administrative
1. Ensure the monthly inventory control system for tools and supplies is accurately tracked and used by all members of the maintenance team.
2. Approve and monitor supply purchases
3. Accountable for key inventory in accordance with company standard operating procedures.
4. Place special orders as needed to obtain materials for remodels, upgrades and/or large turnovers in a timely manner.
5. Make educated recommendations on purchases and replacements of large expenditure items.
6. Research and suggest training initiatives
7. Operates computer programs to satisfy the needs of the job.
8. Comply with all federal, state, local and company policies, procedures, and regulations..
9. Neat, clean, and professional appearance at all times.
10. Provide Daily Report to Property Manager, Director of Maintenance and Owners.
11. Attention to detail.
1. Positive attitude and productive contributions to team culture.
12. Perform other duties which may be required to ensure economic success of Colonial Property Management.
 
 
Physical Requirements and Working Environment
1. Ability to lift up to 75 lbs maximum with frequent lifting/and or carrying objects weighing up to 50 lbs.
2. Inside and outside work in all types of weather (heat, rain, cold, snow etc.) Must wear slip resistant footwear appropriate for the season.
3. Valid Driver’s License and operable vehicle with insurance.
4. Available outside of business hours for on-call and snow related purposes.
5. Attendance is an imperative job function, with prompt daily arrival required.

Lead Maintenance Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Covers shifts at different stores at any moment due to business needs.</li>
<li>Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.</li>
<li>Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.</li>
<li>Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.</li>
<li>Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.</li>
<li>Transfers to different stores at any time due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. </li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction. </li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
<ol>
<li>Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.</li>
</ol>
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
<ol>
<li>Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.</li>
</ol>
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
What We Offer:
<ul>
<li>$75,000.00 annually</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma or equivalent</li>
<li>Two years’ work experience in Retail Management, preferably thrift</li>
<li>One-year customer service experience</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Valid drivers’ license and clean MVR</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
<li>Physical Requirements:</li>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
 
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Requirements:

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