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<h3>Job Description</h3>
Job DescriptionNino Salvaggio is currently looking for an Assistant Customer Service Manager for our Troy location. RESPONSIBILITIES: 
<ul>
<li>Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.</li>
<li>Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.</li>
<li>Place primary importance on delivering superior customer service.</li>
<li>Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.</li>
<li>Operate cash register when needed.</li>
<li>Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.</li>
<li>Ensure that cashiers are assisted with price checks in a prompt and timely fashion.</li>
<li>Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>High school diploma or GED, required.</li>
<li>Previous cash handling experience, required.</li>
<li>Previous customer service experience, required.</li>
<li>Previous management experience, required.</li>
<li>Must be able to work early mornings, nights and weekends.</li>
<li>Must have reliable transportation. </li>
</ul>
BENEFITS: 
<ul>
<li>Health</li>
<li>Dental</li>
<li>Vision</li>
<li>Short term disability</li>
<li>Accident</li>
<li>Hospitalization</li>
<li>Critical illness</li>
<li>Cancer</li>
<li>Life insurance</li>
<li>Flexible spending</li>
<li>Education reimbursement</li>
<li>401K match</li>
<li>Employee discount</li>
<li>Company paid life insurance policy</li>
<li>Company paid LTD policy</li>
</ul>
If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions. EOE

Assistant Customer Service Manager

<h3>Job Description</h3>
Job Description
Join the dynamic team at Andrew Smith State Farm, where we are committed to providing exceptional insurance solutions and outstanding customer service. Situated in the charming community of Bloomfield Hills, Michigan, our agency combines the convenience of hybrid remote work with a strong local presence, ensuring that our employees can enjoy both flexibility and a connection to the community. As an Account Manager/Customer Service Specialist, you will be at the heart of our client interactions, handling comprehensive insurance needs and providing personalized advice with positivity and professionalism. Your role will be pivotal in nurturing relationships with policyholders, ensuring their satisfaction, and supporting their insurance-related decisions. If you have a passion for delivering excellent service and driving meaningful client engagement, Andrew Smith State Farm is the perfect place for you to grow and thrive in your career. Apply now and become part of a team that values dedication, teamwork, and a positive working environment!
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Disability Insurance
Hands on Training
Career Growth Opportunities
 Responsibilities 
Client Engagement: Establish and maintain strong relationships with policyholders to ensure their satisfaction and loyalty.
Inbound Calls: Manage and provide solutions to customer inquiries via phone, ensuring a positive experience.
Policy Assessment: Review and analyze current insurance policies, recommending changes or additional coverage as needed.
Product Promotion: Inform clients about available products and services that could improve their insurance portfolio.
Problem Solving: Address and resolve any client issues or concerns promptly and effectively.
Team Collaboration: Work closely with other team members to ensure excellent service delivery and share client insights.
 Requirements 
Licensing: Active Michigan Property &amp; Casualty License is preferred.
Experience: Previous experience in insurance account management or customer service is advantageous.
Communication Skills: Excellent verbal and written communication skills.
Customer-Centric Approach: Commitment to providing exceptional service to clients.
Adaptability: Ability to adjust to a hybrid work environment, balancing in-office and remote responsibilities effectively.
Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members.
Technical Proficiency: Comfortable using CRM systems and other digital tools essential for efficient operations.

Account Manager/Customer Service Specialist

<h3>Job Description</h3>
Job Description
Overview
Who we are looking for:
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
<ul>
<li>Seeking a self-motivated professional with prior scheduling and management or supervisory experience</li>
<li>An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency</li>
<li>A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships</li>
<li>An experienced communicator and problem solver who is well-organized</li>
</ul>
What you will receive:
<ul>
<li>Great company culture</li>
<li>Competitive pay with daily pay options available</li>
<li>Tuition reimbursement and campus partnerships</li>
<li>Flexible work schedules close to home</li>
<li>Retention and referral bonuses</li>
<li>Benefits, Supplemental Plans, EAP, and 401K participation</li>
<li>Career growth and development opportunities </li>
</ul>
 
Responsibilities
What you will do:
Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to: 
<ul>
<li>Oversee quality care and overall client satisfaction </li>
<li>Supervise and provide guidance to the Caregivers who provide direct care to the clients served</li>
<li>Manage employee scheduling, identify problem situations, and implement proactive solutions </li>
<li>Maintain strong and positive relationships with referral partners, payor sources, and clients</li>
<li>Ensure proper documentation and record-keeping</li>
<li>Conduct periodic home visits and safety checks</li>
</ul>
 
Qualifications
What you will need:
<ul>
<li>Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)</li>
<li>Accountable, reliable, and ability to work independently with good judgement</li>
<li>Valid driver’s license and auto insurance</li>
<li>Effective verbal and written communication</li>
<li>Excellent customer service skills</li>
</ul>

Customer Service Manager

<h3>Job Description</h3>
Job Description
Do you want to grow with us?&nbsp;At DXP we are&nbsp;passionate&nbsp;about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the&nbsp;highest quality&nbsp;of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will&nbsp;encourage&nbsp;and&nbsp;empower&nbsp;you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the&nbsp;best solution&nbsp;for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more!&nbsp;&nbsp;<a href="http://www.dxpe.com/about-us/careers/" target="_blank">http://www.dxpe.com/about-us/careers/</a>
 
Responsibilities of the Customer Service Manager include, but are not limited to:
&nbsp;•Profit and loss of the facility
&nbsp;•Supervision of the inside sales team
&nbsp;•Respond to customer inquiries regarding products and services
&nbsp;•Prepare price quotes
&nbsp;•Source products
&nbsp;•Support outside sales team&nbsp;
 
Qualifications of the Customer Service Manager include, but are not limited to:
&nbsp;•3-5 years of experience working with industrial distribution of safety products
&nbsp;•3 years of management experience
&nbsp;•Team player with strong people skills
&nbsp;•Excellent verbal and written communication skills
&nbsp;•MS Outlook, basic Excel and ERP software experience
&nbsp;•Must be self-motivated
&nbsp;•Effective and proven team leader&nbsp;
#LI-YJ1 #zrjj
 
Additional Information:&nbsp;
Physical Demand: N/A&nbsp;
Training/Certifications: N/A&nbsp;
Shift Time/Overtime: Monday-Friday, 8am-5pm&nbsp;
Travel: N/A&nbsp;
Education: High School Diploma, bachelor's degree preferred&nbsp;
 
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive, and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.&nbsp;
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

<h3>Job Description</h3>
Job Description
Tile: Customer Service&nbsp;(Part Time) Location: Hackettstown, NJ 07840 Duration: 6 Months (Possible extension)
Pay Rate: $18 per hour on W2
Job Description:
Lead Generation &amp; Follow-Up • Follow up promptly on all membership inquiries (phone, email, website, in-person leads). • Conduct outbound calls and emails to prospective members generated from events, referrals, and marketing campaigns. • Maintain an active pipeline of leads in the CRM system and ensure timely follow-ups. Sales &amp; Conversions • Schedule and host tours of the golf course, clubhouse, and amenities to showcase member benefits. • Present membership options, pricing, and promotions in a professional and persuasive manner. • Develop tailored proposals based on prospect needs (e.g., golf, family, corporate, or social memberships). • Meet or exceed monthly and annual membership sales targets. Relationship Building • Build rapport with prospects through consultative selling—understand their interests (golf, family, social, networking) and highlight how the club meets those needs. • Coordinate with the Golf Pro, Event Manager, and Member Relations team to involve prospects in trial experiences (e.g., guest rounds, social events). • Transition new members smoothly to the Member Relations team for onboarding and retention. Reporting &amp; Administration • Track all leads, follow-ups, and conversions using CRM/club management software. • Prepare weekly and monthly reports on lead activity, pipeline progress, and closed memberships. • Provide feedback to management on sales trends, competitor offerings, and member feedback. Events &amp; Outreach • Attend club events, tournaments, and community functions to network and identify prospects. • Collaborate with marketing to create targeted campaigns (emails, promotions, referral incentives). • Assist in organizing membership open houses or special preview events.
Company DescriptionIntellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website <a href="http://www.intellyk.com" target="_blank">www.intellyk.com</a>. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. 
<h3>Company Description</h3>
Intellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website <a href="http://www.intellyk.com" target="_blank">www.intellyk.com</a>.\r\nWe are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you.

Customer Service

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of the San Francisco Bay. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
 
Essential Duties and Responsibilities:
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs. </li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
2. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
3. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
Requirements:
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
 
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
 
 
What We Offer:
<ul>
<li>$19.25 hourly</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Job Details:
<ul>
<li>Exemption Status: Non-Exempt</li>
<li>Position Type: Full time</li>
<li>Travel Requirements: May travel to different sites as needed</li>
<li>Job Shift: Varies</li>
</ul>
 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

<h3>Job Description</h3>
Job Description
We are looking for a customer service&nbsp;manager here at Aamco Transmissions of Charlottesville. Seeking someone with experience in the Automotive Repair Industry. The ideal candidate will posses the following traits: Reliability, Honesty, Driven, Punctual and the ability to communicate and lead effectively. Must&nbsp;have an outgoing personality that&nbsp;understands customer service and it's importance to operating a business. Also a clear understanding of teamwork and team building. Business hours are Monday-Friday 8am-5pm. No Weekends.&nbsp;

Automotive Customer Service Manager

<h3>Job Description</h3>
Job Description
We are seeking a proactive, detail-oriented Assistant Manger, Customer Service to join our growing team. 
The Assistant Manager of B2B Customer Service plays a key leadership role in supporting and managing the day-to-day operations of a team of Customer Service Specialists. This position will streamline operations by ensuring the timely and accurate processing of orders, resolution of inventory and in-stock issues, strategic allocation of product, and smooth transition flow of large orders to warehouse and shipping teams according to customer-driven timelines.
This role is ideal for someone who thrives in a fast-paced, multi-functional environment. This role is the lead point of contact for managing high-value and complex customer accounts, ensuring superior service and building strong customer relationships. The Assistant Manager will constantly seek process improvements, identify root causes of problems, and drive cross-functional solutions in collaboration with Sales, Finance, and Operations, 
The ideal candidate is detail-oriented, customer-focused, and capable of balancing multiple priorities while delivering results that improve customer satisfaction and company performance.
Duties and Responsibilities
<ul>
<li>Oversee daily inbound order flow and ensure accuracy and timeliness.</li>
<li>Process and manage EDI (Electronic Data Interchange) procedures.</li>
<li>Oversee the full order lifecycle - from entry to warehouse - for high-value, complex accounts.</li>
<li>Communicate with customers via phone and email to resolve inquiries, manage expectations, and provide solutions.</li>
<li>Correspond with factory representatives to coordinate product availability and order fulfillment.</li>
<li>Lead and manage return process procedures and employees assigned to those tasks.</li>
<li>Identify root causes of recurring issues and lead initiatives to improve internal processes.</li>
<li>Resolve complex customer service issues by coordinating with Sales, Operations, and Finance teams.</li>
<li>Maintain and manage new customer account establishment processes</li>
<li>Prepare and analyze customer reports to support account management and company objectives.</li>
<li>Serve as the acting leader of the department when the Customer Service Manager is out of office.</li>
<li>Serve as primary liaison for large, key customer accounts, ensuring high-value relationships are effectively supported.</li>
<li>Identify opportunities to increase revenue with customers and strengthen business partnerships.</li>
<li>Analyze data across ERP systems and other business tools to identify process improvements and enhance company performance.</li>
<li>Exercise authority to make necessary department-related decisions.</li>
<li>Support, coach, and mentor customer service team members to drive performance and professional development.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Business Administration, Supply Chain, or related field preferred; equivalent experience will be considered.</li>
<li>3+ years of customer service experience, with at least 1-2 years in a supervisory or lead role.</li>
<li>Strong experience working with ERP systems and analyzing data from multiple sources.</li>
<li>Excellent problem-solving skills with the ability to identify root causes and implement effective solutions.</li>
<li>Exceptional interpersonal and communication skills, both written and verbal.</li>
<li>Proven ability to manage complex, high-value accounts and build strong customer relationships.</li>
<li>Strong organizational skills with the ability to manage multiple priorities under tight deadlines.</li>
<li>Experience working cross-functionally with Sales, Finance, Operations, and HR.</li>
<li>Knowledge of EDI, order management, freight claims, and returns processes preferred.</li>
</ul>
Key Competencies
<ul>
<li>Leadership &amp; Team Development</li>
<li>Customer-Centric Mindset</li>
<li>Data Analysis &amp; ERP Proficiency</li>
<li>Process Improvement &amp; Efficiency</li>
<li>Cross-Functional Collaboration</li>
<li>Critical Thinking &amp; Problem Solving</li>
<li>Strong Decision-Making Skills</li>
</ul>
 
Employment with Umarex USA is contingent upon the successful completion of a background check and pre-employment drug screening.
 Job Posted by ApplicantPro

Assistant Manager, Customer Service B2B

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 One of the fastest growing and well-respected local royal water damage restoration is seeking a high-energy, detail oriented individual to provide support to our amazing field staff. We make a difference in people's lives every day. We need the right individual that can keep up and stay on top of our administrative needs. General Position Description: The File Manager is responsible for the administration of the project files for the company. The main responsibility of the File Manager position is data entry, coordinating the field schedules, creating and maintaining work authorizations, and file review at the end of all jobs. The File Manager is responsible for the management and completion of their assigned projects from beginning to end. What we're looking for: - Must be a detailed and organized person who can manage multiple projects at once - Exceptional Time Management Skills - The ability to prioritize tasks as needed - The ability to think critically and contribute to improving administrative processes - Someone who can adapt to our changing needs as we grow - A desire to grow and advance Experience: -Customer Service experience -Microsoft Excel (Preferred but not required) Tuesday - Saturday 40 hours a week Saturday 8:00 A.M - 4:00 PM. Tuesday-Friday 9:00AM - 5:30PM What we offer: - Our new water mitigation training program - A true career path to success - Competitive wages - Compensated vacation time - Dental, Visions, &amp; Health benefits 100% - 401 (k) matching -Life insurance Salary: $20.00 - $21.00 per hour

file manager / Customer Service

<h3>Job Description</h3>
Job Description
We are looking for a competent Customer Service Office Manager to perform various administrative and clerical tasks to support our offices. You will be supervising a staff of Office Workers and will undertake a variety of activities in the office ranging from running the customer service area (Western Union, Lottery, Bill Payment, etc.) to bookkeeping and reports.
An effective Office Manager has the ability to work diligently to help maintain smooth office operations. You must be reliable and hardworking with great communication skills. The ideal candidate will also be familiar with office equipment and procedures.
Responsibilities include:
<ul>
<li>***Effectively and efficiently provide excellent customer service. A lot of an Office Manager's time will be spent at the customer service counter. </li>
<li>Successfully manage a team of office workers to provide smooth front-end operations </li>
<li>Maintain files and records so they remain updated and easily accessible </li>
<li>Answer the phone to take messages or redirect calls to appropriate colleagues </li>
<li>Utilize office appliances such as photocopiers, printers, etc., and computers for word processing, spreadsheet creation, etc. </li>
<li>Undertake basic bookkeeping tasks such as verifying money, reconciling tills, and preparing deposits. </li>
<li>Perform office compliance procedures on a regular basis (monthly, quarterly, etc.) </li>
<li>Monitor stocks of office supplies (paper clips, stationery, etc.) and reorder when needed </li>
<li>Perform other office duties as assigned by the Store Manager </li>
<li>***Office Managers and Office Workers are additionally responsible for the front-end operation in the absence of the Front-End Managers.</li>
</ul>
 
This position is full-time with comparable pay.

157,276 Customer Service Manager Jobs