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<h3>Job Description</h3>
Customer Service Manager
La Palma, CA | Multi Sales
Job Type: Direct Hire; Exempt
 
 Employee Benefits
<ul>
<li>90% of base plan Medical, Dental, Vision</li>
<li>Group Life Insurance covered by Employer</li>
<li>Safe Harbor 401(k) with profit-sharing</li>
<li>10-11 paid holidays</li>
<li>Generous time-off policy</li>
<li>Opportunities for growth and upward mobility</li>
</ul>
Company Summary
Since 1959 Multi Sales Inc. has become a premier wholesale distributor of door and gate automation products. We currently have locations in California and Oregon and are looking for someone interested in joining a stable, fast-growing company and who is passionate about succeeding and generating growth. Every day we continue to value the same traditions since 1959 of high integrity, vast product knowledge, and strong partnerships with our customers and vendors.
Customer Service Manager Job Summary:
The Customer Service Manager is a customer-centric and product-centric role, responsible for providing leadership and support to the team while partnering with internal departments to provide fast, seamless product support &amp; service. Successful candidates will have previous experience working in the manufacturing, wholesale, and/or distribution environments, focusing on providing a customer-centric experience by anticipating customer needs and exceeding them with the highest level of satisfaction.
The position is held at the corporate office in La Palma, CA, and reports to the President. We are a business casual environment with competitive compensation packages and benefits. This is an exciting opportunity for an experienced professional looking to grow in their career and be a part of a thriving, multistate company!
Customer Service Manager Responsibilities:
<ul>
<li>Provide leadership, direction, and support to the Customer Service &amp; Technical Support teams.</li>
<li>Identifying and developing process improvements and support objectives to increase efficiency and productivity.</li>
<li>Monitor and present weekly/ biweekly reporting on department KPIs, utilizing existing ticket tracking and phone system software, identifying areas of improvement to increase customer service quality and satisfaction.</li>
<li>Promote organizational and departmental goals by providing continuous customer-centric service and support to external and internal customers.</li>
<li>Provide teams with guidance and support in addressing difficult or complex problems and managing escalated complaints or disputes.</li>
<li>Independently prioritize and execute proactive and reactive customer leadership touchpoints.</li>
<li>Serve as a subject matter expert by keeping up with product trends, vendors, and services, analyzing gaps, and recommending solutions to the purchasing department.</li>
<li>Provide customers with recommendations and solutions to inquiries by acquiring continual knowledge of company products, services, and operations.</li>
<li>Build strong relationships by championing the customer experience through feedback and surveys.</li>
<li>Partner cross-functionally to coordinate outbound controls, including shipping, will-call, and logistics, to ensure timely product delivery.</li>
<li>Lead the organization’s e-commerce initiative by guiding customer purchase experience through early adoption efforts utilizing online product selection, support, and chat.</li>
</ul>
Qualifications
 
Minimum Requirements:
<ul>
<li>Analytical, organizational, decision-making, problem-solving, and written and verbal communication skills required.</li>
<li>Demonstrated commitment to customer satisfaction, including an appreciation for customer experience is required.</li>
<li>Demonstrated ability to manage, grow and cultivate teams under your direction</li>
<li>Demonstrated attention to detail, combined with the ability to not get lost in the details</li>
<li>Experience utilizing reporting software for developing KPIs through metrics and analytics</li>
<li>Experience working with ERP systems (Epicor Eclipse preferred)</li>
<li>E-commerce experience preferred</li>
<li>Experience with PC based systems/applications, web tools, and MS Office</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree and or equivalent in experience</li>
<li>Minimum of 3 years of call center management experience</li>
<li>Minimum 2 years experience in Industrial Wholesale distribution industry</li>
<li>Valid driver’s license</li>
<li>Must be authorized to work in the US (E-Verify Employer)</li>
</ul>
 
 
Branch Hours
7 AM - 4 PM; Monday through Friday

Customer Service Support Manager

<h3>Job Description</h3>
Category/Area of Expertise: Retail Operations Job Requisition: 459684 Address: USA-CT-Fairfield-1160 Kings Highway Cut-off Store Code: Human Resources Brands (5148916) Here at Stop &amp; Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop &amp; Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we'll ask of you: 
<ul>
<li> Department Management: </li>
<ul>
<li> Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office </li>
<li> Ensure departments meet or exceed sales and profit targets </li>
<li> Maintain high standards of sanitation and safety, ensuring compliance with all regulations </li>
<li> Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department </li>
</ul>
<li> People Development and Diversity: </li>
<ul>
<li> Direct, oversee, and evaluate the training completion of all Customer Service department team members </li>
<li> Monitor and evaluate associate performance and ensure associates have development plans to support professional growth </li>
<li> Foster a culture of diversity and inclusion within the team </li>
<li> Engage and retain associates by fostering a positive work environment </li>
</ul>
<li> Labor Relations: </li>
<ul>
<li> Manage labor relations to ensure compliance with company policies and labor laws </li>
<li> Address and resolve employee issues and grievances in a timely and effective manner </li>
</ul>
<li> Customer Service Excellence: </li>
<ul>
<li> Cultivate a culture of excellence in customer service, providing best-in-class service </li>
<li> Ensure customers experience a well-stocked store with the freshest product offerings </li>
<li> Support team members in their training to consistently deliver exceptional customer service </li>
</ul>
<li> Operational Efficiency: </li>
<ul>
<li> Monitor and analyze key performance metrics related to customer service and sales </li>
<li> Identify opportunities for process optimization and implement solutions to enhance operational performance </li>
<li> Manage departmental budgets, expenses, and financial targets to achieve profitability goals </li>
</ul>
<li> Compliance and Safety: </li>
<ul>
<li> Ensure all departments comply with company policies and regulatory requirements </li>
<li> Conduct regular safety audits and training sessions </li>
<li> Maintain a clean and safe working environment for all associates </li>
</ul>
<li> Community Engagement: </li>
<ul>
<li> Actively engage with the local community to understand their needs </li>
<li> Develop and maintain positive relationships with community organizations, schools, and other stakeholders </li>
<li> Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact </li>
</ul>
 What you bring to the table: 
<ul>
<li> 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office </li>
<li> Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience </li>
<li> Highly motivated, results-oriented, and a self-starter with a proven track record of success </li>
<li> Strong ability to influence and communicate effectively across different functions </li>
<li> Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously </li>
<li> Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals </li>
<li> Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders </li>
<li> High level of customer service skills, with a genuine passion for exceeding customer expectations </li>
<li> Creative and strategic thinking abilities to drive innovation and continuous improvement </li>
<li> Effective organizational and time management skills to ensure efficient operations </li>
<li> Ability to work flexible hours, including weekends and holidays </li>
</ul>
 What we bring to the table: 
<ul>
<li> Culture committed to celebrating diverse backgrounds and experiences </li>
<li> Comprehensive benefits </li>
<li> Opportunities for professional development and career growth </li>
<li> Associate discounts </li>
<li> Team of associates dedicated to serving our local customers and supporting our communities </li>
</ul>
 If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply. Stop &amp; Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.</ul>

Customer Service Manager (325)

<h3>Job Description</h3>
Job DescriptionSalary: 
 
Job Title: Service Department Customer Service Manager 
 
Position Summary:
Cavenaugh Ford Lincoln is seeking an experienced, customer-focused Service Department Customer Service Manager to lead our front-line service team. This role is responsible for overseeing the daily operations of service cashiers, service advisors, and lot porters, while ensuring a high level of customer satisfaction throughout the service experience. The ideal candidate will be a hands-on leader with strong communication skills, a focus on efficiency, and a passion for delivering exceptional service.
 
Key Responsibilities:
Team Leadership &amp; Staff Management
<ul>
<li>Supervise and manage service cashiers, service advisors, and lot porters.</li>
<li>Create schedules, assign duties, and monitor performance to ensure smooth workflow and optimal staffing.</li>
<li>Provide coaching, training, and performance feedback to team members.</li>
<li>Enforce dealership policies and service department procedures.</li>
</ul>
Customer Relations
<ul>
<li>Serve as the primary escalation point for customer concerns, complaints, or questions related to service.</li>
<li>Proactively engage with customers in the lounge, service lanes, and by phone or email to ensure satisfaction.</li>
<li>Follow up with customers post-service to confirm resolution of concerns and reinforce positive experiences.</li>
<li>Maintain a professional and welcoming environment for all guests.</li>
</ul>
Service Operations &amp; Efficiency
<ul>
<li>Coordinate with service advisors and technicians to ensure timely vehicle updates and completion of work.</li>
<li>Ensure accurate and efficient processing of repair orders and payment by cashiers.</li>
<li>Monitor the condition and appearance of the service drive and customer lounge, ensuring cleanliness and organization.</li>
<li>Collaborate with parts and sales departments to streamline communication and operations.</li>
</ul>
Continuous Improvement
<ul>
<li>Identify process gaps and implement solutions to improve customer service and departmental efficiency.</li>
<li>Analyze customer feedback and service performance metrics (CSI, retention rates, etc.).</li>
<li>Develop and implement action plans to address areas needing improvement.</li>
</ul>
 
Qualifications:
<ul>
<li>3+ years of experience in a leadership role within an automotive service department or customer service environment.</li>
<li>Strong understanding of dealership service operations and customer service best practices.</li>
<li>Exceptional interpersonal and communication skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Experience with dealership management systems (DMS) such as CDK, Reynolds &amp; Reynolds, or similar platforms.</li>
<li>High school diploma or equivalent required; associate or bachelors degree preferred.</li>
</ul>
 
Working Conditions:
<ul>
<li>Full-time position with flexible availability including some evenings and Saturdays.</li>
<li>Primarily on-site role with frequent standing, walking, and interaction with customers and staff.</li>
<li>Professional dealership service department environment.</li>
</ul>

Customer Service Manager

<h3>Job Description</h3>
Job Description
Position Overview
American Standard Circuits is seeking a dynamic and results-driven Customer Service Manager to lead and elevate our customer experience strategy. This role will be instrumental in creating a world-class customer service organization by overseeing and optimizing the performance of both the Customer Service Representative (CSR) team and the Quoting team. The ideal candidate will bring a strong mix of leadership, operational excellence, and a deep passion for customer satisfaction in a fast-paced manufacturing environment.
Key Responsibilities:
<ul>
<li>Develop and implement a customer service vision that delivers exceptional support throughout the customer lifecycle—from initial inquiry through final delivery.</li>
<li>Lead, mentor, and manage the Customer Service and Quoting teams to ensure prompt, accurate, and customer-focused communication and engagement.</li>
<li>Monitor key performance metrics (e.g., response times, quote turnaround, on-time delivery communication) and drive continuous improvement initiatives.</li>
<li>Collaborate with Sales, Engineering, and Production to ensure alignment and seamless handoffs between departments.</li>
<li>Standardize customer service processes and tools to support scalability and efficiency.</li>
<li>Resolve escalated customer issues with urgency and professionalism, always prioritizing customer retention and satisfaction.</li>
<li>Oversee the quoting process to ensure pricing accuracy, timeliness, and consistency with internal cost models.</li>
<li>Partner with leadership to identify technology solutions and automation opportunities to enhance the customer experience.</li>
<li>Create training and development plans to grow team capabilities and improve service delivery.</li>
<li>Support the integration of new business units and customers post-merger, ensuring consistent and high-quality experience.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience).</li>
<li>5+ years of customer service or sales operations leadership experience, preferably in the electronics manufacturing or PCB industry.</li>
<li>Proven track record of building and leading high-performing teams.</li>
<li>Strong understanding of customer relationship management tools, quoting systems, and ERP platforms.</li>
<li>Excellent communication, organizational, and conflict-resolution skills.</li>
<li>Analytical mindset with the ability to use data to drive decisions and performance improvement.</li>
<li>Experience in continuous improvement methodologies (Lean, Six Sigma, etc.) is a plus.</li>
</ul>
What We Offer:
<ul>
<li>A leadership role with significant influence on company success and customer satisfaction.</li>
<li>A collaborative, growth-oriented environment in a technologically advanced manufacturing company.</li>
<li>Competitive compensation and benefits package.</li>
<li>The opportunity to shape the future of customer experience at a leading North American PCB manufacturer.</li>
</ul>
PHYSICAL DEMANDS
Ability to communicate with customers, management, and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.
No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines.
WORK ENVIRONMENT
The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor. 
 This is an in-office position with flexible start/finish times.

<h3>Job Description</h3>
Job Description
Customer Service Manager – Madison Heights, Michigan
Are you a dynamic and energetic leader who thrives in a fast-paced, industrial environment? Do you excel at building strong relationships, staying organized, and jumping in as a team player when needed? If you’re looking for a unique and challenging opportunity, we want to hear from you! Ionbond is a customer-focused organization, and we’re seeking a Customer Service Manager with excellent attention to detail, outstanding communication skills, and a passion for delivering top-tier service. In this role, you will collaborate closely with the plant management and sales to ensure our customers receive the best possible experience. This position reports direction to the Plant Manager at our Madison Heights Coating Center and plays a key role in driving operational excellence and customer satisfaction.
Ionbond – The Surface Engineers™
Ionbond provides advanced coating solutions for applications in the aerospace, medical, food contact, automotive, decorative, tooling and fuel cells industries. We offer a broad range of hard, low-friction, wear-resistant coatings based on PVD, PACVD and CVD technologies.
With 34 job coating centers in 15 countries in Europe, North America and Asia, Ionbond has one of the largest coating networks in the world. Ionbond is part of renowned Japanese industrial consortium IHI Group.
What defines this job?
<ul>
<li>Lead the Shipping and Receiving/Delivery personnel to ensure all department functions including training, coaching, and employee development.</li>
<li>Build and retain customer relationships by providing excellent service related to regarding ordering, pricing, delivery, etc. and respond to routine questions.</li>
<li>Oversee and participate in the overall department functions to ensure proper coating specifications, purchase orders, and special instructions are included with incoming and outgoing orders.</li>
<li>Establishing production schedules; monitoring the status of customers’ orders and expected shipping dates. Alert local team of any issues that may impact the organization’s ability to effectively serve its customers.</li>
<li>Liaise with Sales Managers, Production Management, and Regional Staff to ensure that proactive and proper communication is provided to current and prospective customers.</li>
<li>Work closely with management and engage the team to develop continuous improvement and 5S Program in the facility for the day-to-day responsibilities by maintaining a safe and neat work area established by corporate safety regulations</li>
<li>Other duties assigned</li>
</ul>
What do we offer?
Unleashing potential is at the core of our approach. We provide a dynamic environment that opens doors to both international and local growth opportunities, helping you reach your full potential. Here's what you can expect from being part of our team:
<ul>
<li>Diverse work environment where we embrace teamwork and innovation that drives us towards new applications and customer service excellence</li>
<li>Competitive compensation package; salary based on experience and educational credentials</li>
<li>Medical, Dental, and Vision benefits with affordable premiums and annual deductibles</li>
<li>Flexible spending accounts (medical, dependent care)</li>
<li>Life insurance</li>
<li>Short-term &amp; long-term disability</li>
<li>Employee assistance program</li>
<li>Generous Paid Time Off</li>
<li>Tuition Reimbursement</li>
<li>International and local growth opportunities</li>
<li>401k Safe Harbor Retirement Account plus company match</li>
<li>Group bonus plan eligibility</li>
</ul>
What do we ask?
The preferred candidate will have earned a degree from an accredited college (preferred); High School diploma is required minimum education. Five+ years’ experience working in an industrial or manufacturing environment with technical sales and/or customer service experience. Five+ years’ experience in team management/leadership. Possess outstanding customer service skills and the ability to go above and beyond to meet or exceed customer expectations. Strong communication skills; both verbal and written. Proficient in Microsoft Office and basic office tools such as the internet, PCs, email, etc. Strong work ethic, attention to detail, organization, and time management skills. Able to work core business hours on-site that reflect the hours of our customers. Display high levels of energy and professionalism. Candidate must be eligible to work in the United States, undergo criminal background check, driving record check and pass a pre-placement physical.
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Company DescriptionIonbond – The Surface Engineers TM Ionbond is a global, yet local acting, company where we work in a technical innovative environment. Our employees make a difference for companies in medical, automotive, aerospace and decorative industries with providing thin-film coating services. We operate over 30 coating centers in 15 countries over 3 continents. Our coatings are used to improve durability, quality, functionality, efficiency and aesthetics of tools and components. Ionbond is a global leader in PVD, CVD and PACVD coating technologies. For more information about Ionbond, visit <a href="http://www.ionbond.com" target="_blank">www.ionbond.com</a>. 
<h3>Company Description</h3>
Ionbond – The Surface Engineers TM\r\n\r\nIonbond is a global, yet local acting, company where we work in a technical innovative environment. Our employees make a difference for companies in medical, automotive, aerospace and decorative industries with providing thin-film coating services. We operate over 30 coating centers in 15 countries over 3 continents. Our coatings are used to improve durability, quality, functionality, efficiency and aesthetics of tools and components. Ionbond is a global leader in PVD, CVD and PACVD coating technologies.\r\n\r\nFor more information about Ionbond, visit <a href="http://www.ionbond.com" target="_blank">www.ionbond.com</a>.

<h3>Job Description</h3>
Job DescriptionDescription:
Primary Purpose:
 
As a Customer Service Manager, you'll act as an inspirational leader for our customer service representatives located in the following states: Northern CA, OR, WA, ID, &amp; HI. You'll assist in developing and maintaining performance standards, measurements, and corrective actions all geared towards accomplishing company goals and objectives. As a Customer Service Manager, you'll also conduct initial and ongoing training of your team while holding the group accountable to departmental KPIs. You'll frequently collaborate with leadership and implement ways to increase quality and overall compliance with company policies. This role reports directly to the Regional Director of the Pacific Region. The ideal location for this position would be the greater Sacramento area, but candidates located in Northern CA, Portland, OR, or Kent, WA will also be considered. 
 
Specific Duties and Responsibilities:
<ul>
<li>Lead, mentor, and manage a team of Customer Service Representatives (CSRs) to deliver exceptional front line sales support and customer care.</li>
<li>Oversee day to day order entry, issue resolution, and communication processes to ensure accuracy, efficiency, and high customer satisfaction</li>
<li>Act as the escalation point for complex customer issues, working cross functionally with sales, operations, &amp; procurement</li>
<li>Respond to customer service issues in a timely manner.</li>
<li>Drive continuous improvement in service quality by refining processes, enhancing D365 system use, and promoting a customer first culture. </li>
<li>Collaborate with Sales Management to align on customer needs, priorities, and service strategies.</li>
<li>Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.</li>
<li>Maintain accurate records and document all customer service activities and discussions.</li>
<li>Assess service statistics and prepare detailed reports on your findings.</li>
<li>Hire and train new customer service representatives.</li>
<li>Manage an approved budget. </li>
<li>Stay informed on the latest industry techniques and methods.</li>
<li>Champion a positive team environment that fosters accountability, ownership, and professional growth.</li>
</ul>
Requirements:
Requirements:
Education: 
<ul>
<li>Bachelors Degree in Business Administration, Communications, or a related field (or equivalent work experience)</li>
</ul>
Experience:
<ul>
<li>3-5+ years in customer service or sales support roles</li>
<li>2+ years experience in a supervisory or management capacity</li>
<li>Strong leadership and team management skills</li>
<li>High attention to detail with excellent organizational and time management skills</li>
<li>Strong problem solving and conflict resolution abilities</li>
<li>Excellent verbal and written communication skills</li>
<li>Experience working in B2B or Distribution a plus</li>
<li>Experience in pest control a plus</li>
<li>Familiarity with Microsoft D365 and Power BI a plus</li>
</ul>
Why Veseris
Veseris's mission is to deliver positive impact by connecting professionals to the products, expertise, and digital tools they need to grow their business and exceed their expectations. We aim to be "The Preferred Choice" by customers, suppliers, and employees by providing reliable distribution and services in pest control, turf, public health, and vegetation management. We strive to protect and enrich the environments where people live, work, and play. We put people first, guide customers forward, and empower mutual success. We offer competitive compensation + performance based bonuses. Full benefits package including health, dental, vision, and 401k with company match and more! 
 
Physical Demands/Environmental Conditions: Office Environment
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

<h3>Job Description</h3>
Pay: $65,000/year + a full benefits package including Medical/Dental/Vision, Short-Term Disability and Life Insurance, 401k with a 4% match, 10 days PTO, 3 Paid Holidays, and an Employee Discount
 
Overview: Our client, a wholesale commercial bakery and distributor in Denver, is seeking a Customer Service and Office Manager to join the team! The Customer Service &amp; Office Manager oversees the office operations and customer service team, and ensures customers receive excellent service. To be successful in this role, the Customer Service and Office Manager must be a strong leader/people manager, technologically savvy, a problem-solver, customer-service minded, and come with fresh ideas! This position reports to the VP of Sales and Operations and has 4 direct reports. 
This position:
<ul>
<li>Manages office administration</li>
<li>Ensures the customer service team has resources to deliver superior service</li>
<li>Ensure customer service tools and resources perform efficiently</li>
<li>Troubleshoot tech issues and connect with IT support as needed</li>
<li>Ensure customer needs are heard throughout the company</li>
<li>Responds to feedback</li>
<li>Looks for ways to improve processes and create efficiencies</li>
<li>Track team's performance</li>
</ul>
 
Schedule: Monday - Friday, 8:00 AM - 4:30 PM (30-minute unpaid meal break) and weekends as needed (minimal)
 
Qualifications:
<ul>
<li>College degree, Associates or Bachelors</li>
<li>3 + years' experience in a leadership position in customer service</li>
<li>Highly proficient in Microsoft 365 and Microsoft Office Suite, especially Excel</li>
<li>Strong interpersonal skills</li>
<li>People management skills, including performance management</li>
<li>Technologically savvy</li>
<li>Excellent verbal and written communication skills</li>
<li>Application of emotional intelligence in daily interactions and decision-making</li>
<li>Strategic planner</li>
<li>Ability to anticipate needs, multi-task, and problem solve</li>
<li>Customer service oriented mindset</li>
<li>Basic math skills</li>
</ul>

<h3>Job Description</h3>
Job Description
<ul>
<li>Ensure that customer issues are resolved efficiently and with high degree of satisfaction.</li>
<li>Collaborate with other departments (e.g., Sales, Product, Operations) to resolve issues and improve the customer journey.</li>
<li>Generate regular reports and dashboards to present performance insights to management.</li>
<li>Hire, train, and mentor a high performing customer service team.</li>
<li>Develop strategies to enhance the overall customer service journey.</li>
</ul>
Company DescriptionWeekly earnings between $500–$1000, with uncapped potential as you develop your skills and advance within the company. 
<h3>Company Description</h3>
Weekly earnings between $500–$1000, with uncapped potential as you develop your skills and advance within the company.

<h3>Job Description</h3>
Job Description
We are looking for a full-time Customer Service Representative to join our growing team! The primary responsibility of this entry-level role is to meet with potential customers to expand 
Responsibilities:
<ul>
<li>Act as the initial point of contact; meet with customers in assigned territories.</li>
<li>Respond to potential customers with inquiries about products and services, as well as other customer service-related inquiries.</li>
<li>Collaborate with our internal sales team to identify sales opportunities for both new and existing accounts.</li>
<li>Engage in internal training programs to enhance your knowledge of new and existing product offerings.</li>
</ul>
The ideal candidate will have:
<ul>
<li>High school diploma or equivalent; 2 years or Bachelor's a PLUS.</li>
<li>1+ years of experience in Sales, Customer Service, or Marketing PLUS.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Positive attitude and team player mindset.</li>
</ul>
Company Culture:
<ul>
<li>Company funded travel opportunities.</li>
<li>Training in sales, marketing, and business.</li>
<li>Full paid, comprehensive training.</li>
<li>Merit-based promotions.</li>
</ul>
If you're up for a challenge and looking to grow, APPLY TODAY!

Junior Customer Service Manager

<h3>Job Description</h3>
Job Description
· Engage daily and continually follow up on all platforms of communication between members and potential members in a timely manner (especially on Gmail, Instagram, Facebook, Telephone)
· Manage the social media platforms of Instagram and the Facebook pages for the business to engage with members and potential members
· Generate email campaigns and marketing ads for all social media and promotional platforms
· Generate a Marketing Map of all of the events throughout the year (consisting of planned events, membership specials, booked seminars, etc.)
· Greeting members and prospective members and guest while providing exceptional customer service
· Generate membership sales through sign-ups to earn commission
· Assist with questions in regards to the facility, class schedule, membership options in a professional manner and give tours of the facility to prospective members
· Help to maintain our online store to sell merchandise directly to consumer
· Manage the staff of the front desk area and smoothie bar
· Opening and closing the facility abiding by all protocols if scheduled to do so
· Follow all company policies and procedures
Company DescriptionNCMMA is a family run business that provides mixed martial arts programs for members of all age groups to ensure the continuation of their fitness goals, in addition to hosting some of the best coaches and fighters in the world on a daily basis who train for their professional careers. 
<h3>Company Description</h3>
NCMMA is a family run business that provides mixed martial arts programs for members of all age groups to ensure the continuation of their fitness goals, in addition to hosting some of the best coaches and fighters in the world on a daily basis who train for their professional careers.

270,032 Customer Service Manager Jobs