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<h3>Job Description</h3>
Job DescriptionDescription:
For over 50 years Certified Power has worked to move the fluid power industry forward with system integrations, solutions and support. We are a premier value-added hydraulics and electronic controls supplier, specializing in the design, integration, and assembly of fluid power systems. With an experienced team of technical experts to support our customers with advanced application engineering, distribution, inventory management, and service and repair capabilities to maximize machine uptime and increase productivity. Certified Power conducts business with integrity and strives to exceed customer expectations, while providing value and innovation in our products and services throughout our six Midwest locations.
 
POSITION SUMMARY:
Provide service to the customer by receiving their orders, answering questions regarding their orders, assisting with questions via telephone, fax, or email. Also expediting customer purchase orders.
 
MAJOR RESPONSIBILITIES:
<ul>
<li>Receiving customer orders via e-mail, fax and phone.</li>
<li>Order entry into current operating system.</li>
<li>Support customer portal and forecast requirements.</li>
<li>Receive, respond and quote pricing via e-mail, fax and phone, to include pricing, lead-time &amp; data information.</li>
<li>Communicate with vendors via e-mail, phone and internet.</li>
<li>Assist customers with quoting, order updates, inquiries and troubleshooting.</li>
<li>Maintain current customer information in existing computer database.</li>
<li>Issue RGA’s for customer returns.</li>
<li>Support outside sales team as necessary.</li>
<li>Follow company policies &amp; procedures including ISO standards.</li>
<li>Any other duties or responsibilities required or assigned.</li>
</ul>
Requirements:
EDUCATION/EXPERIENCE:
<ul>
<li>High School Diploma or GED</li>
<li>Must be 18 years of age</li>
<li>Previous Fluid Power Knowledge a plus.</li>
<li>Previous related customer service experience a plus</li>
</ul>
SPECIAL SKILLS DESIRED:
<ul>
<li>Computer literate</li>
<li>Good math skills</li>
<li>Excellent communication skills</li>
<li>Problem solving skills</li>
<li>Previous experience with Word and Excel</li>
</ul>
Benefits
<ul>
<li>401(k) retirement plan and match</li>
<li>Health, Dental &amp; Vision insurance</li>
<li>Paid time off</li>
<li>Tuition reimbursement</li>
<li>Flexible Spending Account and Health Savings Account Options</li>
<li>Life insurance</li>
<li>Pet insurance</li>
<li>Referral program</li>
</ul>

Customer Service

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
<li>Input and follow through on orders.</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionSalary: $18.00 to $20.00 
Responsibilities and Duties
(The following is a list of the main duties and responsibilities. It is not meant to serve as an all-inclusive list. This position is required to perform other duties and responsibilities as assigned.)
<ul>
<li>Assist in prompt customer requests, enhancing the total sales dollar by performing in the following tasks or developing quote information/ packages through identification research and compiling information</li>
<li>Receives requests from a telemarketing rep or an Aftermarket Parts Manager</li>
<li>Identifies parts through research including:
<ul>
<li>Bill of Material</li>
<li>Microfilm Information</li>
<li>Prints</li>
<li>SX Files</li>
<li>Contract Files</li>
<li>Spare Parts department information</li>
<li>Files</li>
<li>Purchasing</li>
<li>Engineering</li>
<li>Vax Computer System</li>
<li>Upgrade parts request by recommending complimentary or associated items</li>
</ul>
</li>
<li>Establishes customers pricing information based on:
<ul>
<li>Stock pricing</li>
<li>Purchased pricing</li>
<li>Burdens</li>
<li>Insurance</li>
<li>Established divisors for each of the twenty-one categories</li>
<li>Promotional prices</li>
<li>Special pricing</li>
<li>Rebuild status</li>
<li>Reseller status</li>
<li>Required engineering hours</li>
</ul>
</li>
<li>Returns entire package to respective telemarketing sale representative or aftermarket manager including:
<ul>
<li>Research materials (copies of bills of materials, pertinent prints, purchasing information, and engineering recommendations)</li>
</ul>
</li>
<li>Future responsibilities including exploring and utilizing the FoxPro system</li>
<li>Entering orders on the Vax system and processing RMAs (returned material authorizations)</li>
<li>In addition, there may customer contact via phone required in the future</li>
</ul>
Benefits 
 
<ul>
<li>Vacation</li>
<li>10 Paid Holidays</li>
<li>Paid Personal Time Off</li>
<li>401(k): Eligible after one year. 50% match on the first 6% of salary</li>
<li>Discretionary profit share</li>
<li>Medical, Dental, Vision and Prescription Drug Benefits</li>
<li>Health Savings Account</li>
<li>Short-Term and Long-Term Disability (company paid)</li>
<li>Basic Life Insurance (company-paid)</li>
<li>Optional Life Insurance (employee, spouse, children)</li>
<li>Optional Accidental Death and Dismemberment Insurance</li>
<li>Tuition Reimbursement: Eligible after two years</li>
<li>Wellness Program and Discounts</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Description : Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! 
Responsibilities : 
<ul>
<li>Handle inbound and outbound calls to support customers of various clients </li>
<li>Provide excellent customer service, addressing questions and concerns </li>
<li>Accurately enter information into our database </li>
<li>Follow up with customers as needed to ensure satisfaction </li>
<li>Meet and exceed performance metrics to qualify for advancement opportunities </li>
</ul>
 Requirements
<ul>
<li>High school diploma or equivalent </li>
<li>Strong verbal communication skills </li>
<li>Reliable internet connection and a quiet workspace </li>
<li>Basic computer skills (Microsoft Office proficiency) </li>
<li>Ability to work flexible hours, including evenings and weekends (set your own schedule) </li>
 
Technical Requirements (MANDATORY to begin work): 
<ul>
<li>
Windows 11 OS 
</li>
<li>
Minimum 16 GB RAM (desktop or laptop) 
</li>
<li>
No Chromebooks or Apple computers 
</li>
<li>
Dual monitors (not needed at time of application) 
</li>
<li>
Noise-canceling USB headset (not needed at time of application) 
</li>
<li>
Hardwired internet connection (not needed at time of application) 
</li>
</ul>
 </ul>
 Benefits
<ul>
<li>Work from the comfort of your home </li>
<li>Starting pay of $12-$15/hour (with increase opportunities) </li>
<li>Opportunities for advancement based on performance </li>
<li>Supportive team environment </li>
</ul>

Customer Service 1

<h3>Job Description</h3>
Job Description
Now Hiring: Customer Service (Team Member) | Part-Time
 
Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
 
We offer the following:&nbsp;
<ul>
<li>A commitment to promote from within&nbsp;</li>
<li>Training and mentorship programs&nbsp;</li>
<li>Tuition reimbursement and scholarship opportunities&nbsp;</li>
<li>Reward and recognition culture&nbsp;</li>
<li>Competitive Pay: $10 per hour - $13 per hour</li>
<li>Flexible schedules- day, night and evening shifts</li>
<li>Free meal each shift</li>
<li>Eligibility to accrue paid vacation time</li>
<li>Career advancement and professional development opportunities</li>
<li>Medical benefits</li>
<li>Health and Wellness programs</li>
<li>401K plan with 6% match</li>
<li>PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li>
<li>KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!</li>
</ul>
 
The responsibilities of the team member will include:&nbsp;
<ul>
<li>Interaction with customers: receiving orders, processing sales and monies and managing customer issues.&nbsp;</li>
<li>Preparation of products.&nbsp;</li>
<li>Maintaining quality of product.&nbsp;</li>
<li>Monitoring all service equipment.&nbsp;</li>
<li>Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.&nbsp;</li>
<li>Champions recognition and motivation efforts&nbsp;</li>
</ul>
 
Requirements
The ideal candidates must want to have fun serving great food to our customers!&nbsp;
<ul>
<li>Must be at least 16 years of age&nbsp;</li>
<li>Accessibility to dependable and reliable transportation&nbsp;</li>
<li>Excellent communication skills, management/leadership and organizational skills.&nbsp;</li>
<li>Physical dexterity required (the ability to move up to 50 lbs. from one area to another).&nbsp;</li>
<li>Attendance and Punctuality a must&nbsp;</li>
<li>Operating of cash register as needed and making change for other cashiers.&nbsp;</li>
<li>Basic Math skills&nbsp;</li>
<li>Complete training certification&nbsp;</li>
<li>Enthusiasm and willingness to learn&nbsp;</li>
<li>Team player&nbsp;</li>
<li>Commitment to customer satisfaction&nbsp;</li>
<li>Strong work ethic</li>
</ul>

<h3>Job Description</h3>
Job Description
Senior Customer Service Specialist Elk Grove Village $50,000-$70,000 medical, dental, life, long term disability/short term disability, life, paid holidays and vacation days and sick days
 
We are a well-established, privately held multimillion dollar custom metals manufacturing firm in the Elk Grove area. We are tight knit, supportive and hardworking, we understand and value that each person and each position plays a critical role in our drive for excellence. You and your ideas will matter. Our success comes from collaboration, respect and pride in doing great work. Our president is hands on, roll his sleeves up and help out wherever needed. We are the kind of place that honors its employees, celebrates birthdays and has the Christmas party right here on site. &nbsp;
We need to hire someone extraordinary who loves to ask questions and has a great deal of natural curiosity. You are the type of person who needs to know how things work and how to make them better.&nbsp; You will work very closely with the customers as well as our production people. You will communicate needs and ideas and even participate in getting the design carried out. You are confident but grounded you are smart without needing to show off. You are a natural problem solver who is energized by challenge and are equally comfortable solving a complex process problem as you are helping on the line or pitching your thoughts to the leadership team .&nbsp; You don’t see manufacturing as a chore you get that it’s a craft.&nbsp; This is a place where you will use your brain, your hands and your heart and play an integral part in our taking things to the next level.&nbsp; Sky is the limit for your future and your career.
Company DescriptionFirm with projected national growth again this year, is truly a place where you will hear the employees describe their careers as "rewarding", "challenging" and "fun" - all in the same sentence. A rare combination, but then again, this is no ordinary company! Come. Grow. Thrive. 
<h3>Company Description</h3>
Firm with projected national growth again this year, is truly a place where you will hear the employees describe their careers as "rewarding", "challenging" and "fun" - all in the same sentence. A rare combination, but then again, this is no ordinary company! Come. Grow. Thrive.

<h3>Job Description</h3>
Job DescriptionSUMMARY
Manufacturing &amp; distribution in Chicago and operations in Nashville, is the world’s leading supplier of machine guarding and warehouse partitioning. In addition to Sweden and the US, we also have production in the UK, China, Italy, Poland AND boast sales operations in 48+ other countries. We engineer solutions for the automation and robotics, material handling/allied/warehouse, data center/colocation and property protection, security caging markets.
We are continuing to solidify our footprint here in the U.S. and are offering an exciting and rewarding career opportunity. We are looking for a customer service specialist to be a part of our growing business. We want to add to the team people who are passionate, experienced, disciplined, self-motivated and have the desire &amp; ability assist with the company’s continued growth.
OVERVIEW
In the role of Customer Service you will be an integral part of our customer team, dedicated to providing exceptional service and support to our valued clients. You will be responsible for ensuring that customer inquiries, concerns, and orders are handled efficiently and professionally. Your role will play a crucial role in maintaining and enhancing the reputation of the Company as a reliable and customer-focused partner.
 PRIMARY RESPONSIBILITIES
<ul>
<li>· Interact with customers via phone, email, and other communication channels to address inquiries, orders, and concerns.</li>
<li>· Provide accurate and timely responses to customer queries while maintaining a high level of professionalism and courtesy.</li>
<li>· Process customer orders accurately in our internal systems.</li>
<li>· Monitor and track order progress, providing updates to customers as necessary.</li>
<li>· Investigate and resolve customer complaints or issues in a timely and effective manner.</li>
<li>· Collaborate with other departments, including Sales, Purchasing, and external companies to ensure customer satisfaction.</li>
<li>· Maintain accurate records of customer interactions, transactions, and communications in our CRM system.</li>
<li>· Generate reports and documentation as required for internal and external use.</li>
</ul>
KNOWLEDGE AND SKILL REQUIREMENTS
· High school diploma or equivalent.
· 3 – 5 years customer service &amp; data entry experience.
· Proven experience in a customer service role.
· Excellent communication and interpersonal skills.
· Strong problem-solving abilities and attention to detail.
· Proficiency in MS Office Suite including excel and word. Familiarity with CRM (super office) software.
· Ability to multitask and prioritize in a fast-paced environment.
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