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<h3>Job Description</h3>
Job Description
Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. 
*$500 Sign-on Bonus!*
Options for Community Living, Inc. is looking for a Supportive Services Case Manager/Health Educator to join our team! An ideal candidate should meet the following requirements:
<ul>
<li>Bachelor's degree in human service-related discipline.</li>
<li>Two years of experience working in the field of behavioral health, substance abuse, HIV/AIDS, or other chronic illness.</li>
<li>Familiar with HIV primary care, mental health, and other social services resources.</li>
<li>Must have an understanding of community level work and the importance of collaborating and coordinating with other organizations.</li>
<li>Requires excellent communication and documentation skills.</li>
<li>Bilingual preferred (English/Spanish speaking).</li>
<li>Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required.</li>
</ul>
Our Benefits include:
<ul>
<li>Medical, Dental and Vision Insurance</li>
<li>Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly</li>
<li>403(b) retirement plan with an employer match</li>
<li>Employee Assistance Program</li>
<li>Tuition Assistance</li>
<li>Wellness Initiatives</li>
<li>Paid Training &amp; On-the-Job Training</li>
<li>Promotional Opportunities</li>
<li>Mileage reimbursement</li>
<li>Life Insurance</li>
<li>Flexible Spending Account</li>
</ul>
Salary Range: $45,500 ($25.00/hr.) - $58,240 ($32.00/hr.)
The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity).
Schedule Options: (35 hours/week)
<ul>
<li>Monday - Friday: 8:00 AM - 4:00 PM </li>
<li>Monday - Friday: 8:30 AM - 4:30 PM </li>
</ul>
Location: In person based out of our Amityville office, with field visits required in Nassau &amp; Suffolk Counties.
Pay Type: Non-exempt
Responsibilities:
The Supportive Services Case Manager/Health Educator provides community-based services focused on linking, engaging and re-engaging persons with HIV/AIDS to care and treatment with an emphasis on frequent contact as a means of retaining the individual in care, avoiding health-related crises, and achieving self-management. Provides health education services to facilitate skills that encourage consumers to be responsible for their health care and lifestyle choices. The Supportive Services Case Manager/Health Educator conducts outreach to recruit eligible clients, assess/prioritize needs, reduce barriers and establish goals. Provides case management services in coordination with service providers. Assist with applying for insurance as necessary. Conduct consumer Health Education screenings and facilitate Health Education group process. The Supportive Services Case Manager/Health Educator assists with implementation of Health Education Curriculum, implementation of contract goals and preparation of necessary reports to funding sources.
<ul>
<li>Assist in the implementation, planning and coordination of program policies, procedures and operations.</li>
<li>Assist in the development, implementation, planning and coordination of program policies, procedures, and operations.</li>
<li>Conduct consumer screenings, documenting reasons for participation in Health Education services.</li>
<li>Maintain contact with referral sources, conduct outreach to identify program candidates.</li>
<li>Complete intakes and gather supporting documentation. Record appropriate information into Foothold Awards (EMR). Reassess program eligibility quarterly.</li>
<li>Assist Program Manager and Program Supervisor with development of HIV/AIDS health curricula and provide instruction including but not limited to understanding the importance of viral suppression; lab results; consequences of poor/sporadic medication adherence; nutrition; support networks; health literacy; goal setting; program solving strategies; stress reduction techniques; managing co-morbidities; and effective communication with medical providers.</li>
<li>Provide case management services to engage and maintain the consumer in care and improve health outcomes.</li>
<li>Provide advocacy services, and/or coordinate necessary transportation for clients.</li>
<li>Make regular contact with clients to ensure health and safety and access to services (weekly contact with min. one face-to-face contact monthly, promote monthly attendance in group health education). Must travel to visit clients using own vehicle.</li>
<li>Complete assessments, reassessments and service plans with additional health education goal(s) as needed.</li>
<li>Participate in case conferences (min. once every 90 days) and coordinate referrals for services and clinical providers to facilitate engagement and retention in care.</li>
<li>Work with Care Navigators to engage consumers in care and treatment and support services.</li>
<li>Crisis intervention as needed.</li>
<li>Coordinate program admissions, discharges, and case closures.</li>
</ul>
Salary Range$45,500—$58,240 USD
Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Health Educator - Supportive Services Case Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description 
This role will focus on our largest and most complex strategic customers. They will have a high degree of customer interaction - cultivating, owning and managing client relationships at all levels in the organization. Functions as the trusted customer advisor. Responsible for the Health and retention of the account. Accountable for account revenue growth, expanding products and service offering and alternate revenue streams.
Oversee Strategic Relationship staff who manage multi-channel communication projects on behalf of major customer accounts. Sets direction and priorities for RRD's service team. Position will lead efforts relating to strategic initiatives including continuous support model improvements and compliance to achieve contractual targets and related performance metrics. Position will require extensive collaboration with Customers, RRD stakeholders and external print and service providers.
Responsibilities:
<ul>
<li>Responsible for the account management activities during and after the sale to enable the Sales Representatives to focus on selling activities</li>
<li>Respond to customer requests and inquiries regarding current and future work</li>
<li>Resolve issues that may arise during production of customer products. Keep leadership and sales team informed of customer project status, progress, issues, enhancements and modifications as required&nbsp;</li>
<li>Maintain accurate, complete, up-to-date standard operating procedures, in addition to detailed account history</li>
<li>Assist in the implementation and execution of products and services</li>
<li>Consult with Customers to understand business issues and goals, and works with customer to develop improved solutions to business needs</li>
<li>Work with Sales and Leadership to develop and prepare sales product presentations for use on up-sell and new business opportunities</li>
<li>Work with Sales Representative, Sales Management and Leadership in identifying customer needs and opportunities to secure new business.</li>
<li>Maintain up to date knowledge of industry trends, new products, specifications, competitor strengths and weaknesses and communicates new information to Sales Representatives</li>
<li>May be involved in specific customer projects as assigned by sales management</li>
<li>Performs other related duties and participates in special projects as assigned</li>
<li>Primary agent of problem resolution and Customer Service enhancement.</li>
<li>Performs other related duties and participates in special projects as assigned</li>
<li>Work with Customer to manage their print and communication needs</li>
<li>Partner with Customer to ensure all goals and objectives are met on a project-by-project basis.</li>
<li>Assist, maintain and manage specifications, quoting process and order entry</li>
<li>Assist and/or guide staff in the development of custom printing projects: including size, material, and print recommendations and researching new idea element&nbsp;</li>
<li>Assist in the facilitation of creating prototypes and development of custom print pieces</li>
<li>Maintain all Customer compliance procedures and ensure the Customers branding guidelines are met</li>
<li>Work with vendors to ensure SLA's are met and products are received by the customer on time</li>
<li>Make recommendations to the customer to move print work to other sites/vendors when issues arise</li>
<li>Provide monthly reports on spend, internal vs. external source, number of projects.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor degree in discipline related to functional work or role with 8 years of relevant work experience</li>
<li>Must be able consistently identify critical elements, variables and alternatives to develop solutions</li>
<li>Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions</li>
<li>Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments</li>
<li>Able to apply expertise in all the tools or applications used to complete work assignments</li>
<li>Able to mentor junior level team members in the use of tools and/or systems in the position</li>
<li>Able to explain programs policies and procedures in language that is understood by others</li>
<li>Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted</li>
<li>Requires strong understanding of the impact of a message on the organization or customer</li>
<li>Additional job requirements may be listed on the staffing requisition</li>
<li>Occasional travel may be required.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
The&nbsp;national pay range for this role is $77,900 to $124,600 / year. The pay&nbsp;range may be&nbsp;slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,&nbsp;maternity leave, adoption assistance, and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans

Manager - Client Services

<h3>Job Description</h3>
Job Description
Building Services Manager
Full Time | Day Shift | 8am-4:30pm
$85k-105k per year (Pay based on experience)
Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values: Connection, Empathy, Inclusion and Advocacy!
Keswick was top-ranked for 2024 as High-Performing by U.S. News &amp; World Report, a rating only reached by 19% of nursing homes in the country.
Keswick was recognized on Newsweek's 2023 and 2024 ranking of Best Nursing Homes in Maryland.
Keswick is a not-for-profit aging services organization dedicated to improving the experience of aging, together. With over 140 years of expertise, we have become a trusted leader in providing compassionate services for older adults in our community.
Why Choose Keswick?
Keswick employees are part of a compassionate, and award-winning team, working together to deliver top care to the people of Baltimore. When you join our team, you can expect:
<ul>
<li>Health and prescription coverage with lower-than-average deductibles and copays</li>
<li>Dental and vision benefits </li>
<li>Free short- and long-term disability coverage</li>
<li> Employer paid Life and AD&amp;D Insurance for Full Time Employees (optional supplemental life insurance)</li>
<li>401(k) program with employer matching up to 6%</li>
<li>Generous vacation, sick, and holiday pay with an option to "cash out" unused vacation hours</li>
<li>MTA discounted bus passes</li>
<li>Teladoc - Free 24-hour access to a physician</li>
<li>Employee Assistance Program with a variety of free services</li>
<li>Employee Recognition Program</li>
<li>Free access to our Employee Wellness Program, such as Zumba and Pilates</li>
</ul>
As a Building Services Manager, you will carry out our mission to improve the experience of aging together by assisting the Director of Building Services in the planning, development and proper operations of the plant and building equipment systems including the heating, air conditioning, water, and electrical utility systems in accordance with applicable federal, state, and local standards, guidelines, and regulations. The overall objective is to oversee all facility maintenance operations to ensure that the facility is maintained in a safe and professional manner.
What will I do as a Building Services Manager? 
<ul>
<li>Oversee the operation of the facility's heating, air conditioning, automation and plant equipment. Conduct inspections of assigned work areas and evaluates operating data to determine effectiveness of equipment. Troubleshoot to ensure continuous equipment operation. Responsible for energy efficient operation of building systems to provide a comfortable environment. </li>
<li>Supervise the daily maintenance operations of the buildings, grounds, and equipment, including mechanical, electrical, plumbing, life safety systems and structural components, to meet all applicable codes and regulations. Ensure that work is completed properly.</li>
<li>Plan and implement the preventative maintenance program for the facility's buildings and equipment. Evaluate equipment life cycles and recommends replacement as needed to ensure continued efficient, reliable operation.</li>
<li>Ensure that the plant equipment and facility is ready for and passes scheduled inspections on time for continued operation. Develop and follows up on any plans of correction.</li>
<li>Arrange for and work with appropriate third-party vendors, contractors and service providers. Secure quotes and negotiates the best available prices. Track expenses to maintain the budget. Supervise and review contractor work to ensure effective and timely repairs. Participate in the planning, construction and installation of equipment systems.</li>
<li>Order supplies, material, and equipment to maintain backup parts to ensure continuous operations. Process purchase orders. Negotiate the best available prices with vendors. Ensure that goods are received as ordered. Track expenses to maintain the budget. </li>
<li>Ensure compliance with applicable federal, state/local standards, and regulations including COMAR, ADA, OSHA, CMS, Life Safety Code and NFPA. Provide support during emergency disaster situations. Maintain a safe, neat, and productive work environment in all equipment and shop areas. Maintain tools in good working condition and ensure the safety of the work area for staff, residents and visitors.</li>
<li>Track overtime; keep staffing costs within budget. Schedule employees to meet the needs of the facility and approves leave requests.</li>
<li>Monitor staff work performance levels to ensure peak efficiency and provide feedback to improve performance. Review and prioritize work orders, assist staff to ensure proper work order completion and training, Identify and instruct staff on correcting work problems. Complete staff annual evaluations. Provide counseling or discipline as necessary to ensure the highest level of performance and customer service.</li>
<li>Other duties as assigned, including but not limited to, exterior grounds work, snow/ice removal, driving company vehicles for transportation or supply pickup.</li>
</ul>
What is required in this position? 
<ul>
<li>Requires high school diploma or equivalent.</li>
<li>Requires 2nd Grade Stationary Engineer License; 1st Grade Stationary Engineer License preferred.</li>
<li>Requires valid driver's license.</li>
<li>Maintenance Electrician license, Plumbing License or CFC Certification preferred.</li>
<li>Requires 5 years' experience in building maintenance experience.</li>
<li>Experience in the healthcare industry preferred.</li>
</ul>
What makes Keswick unique?
Our vision is for greater fulfillment and freedom of choice in aging, for all. Committed to enhancing the quality of life for the guests and residents it serves; Keswick provides various award-winning services that enhance their lives and get them back to doing what they love.
Keswick is an Equal Opportunity Employer.

Building Services Manager

<h3>Job Description</h3>
Job Description
Healthcare Administrative Partners, HAP, is looking for an experienced Client Services Manager with a customer first mentality to work full-time in our Client Services team. 
Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees. 
As the Client Service Manager, you will be play a critical role within the group by overseeing various projects including: operational assessments and performance improvement initiatives; physician operations and business plan development and validation for population health initiatives; network assessment, strategy development and integration; physician engagement, leadership, and governance; provider compensation design and implementation; clinical and administrative quality, workflow analysis and design; market research, analysis and forecasting; practice management system and EHR system implementation and support. This role will also provide services around Physician-Hospital alignment and integration issues around clinical, operational, and financial with merging, integrating and stabilizing value-based practice operations.
Duties include:
<ul>
<li>Assume complete ownership of key project tasks within larger engagements, including development and presentation of key findings and recommendations.</li>
<li>Financial pro forma development, risk adjustment and financial benchmarking.</li>
<li>Conduct senior level physician and administrative interviews.</li>
<li>Carry out substantial business analyses and deliver high quality, client-ready work.</li>
</ul>
The ideal candidate will have a working knowledge of Value Based Care principles and models (ACOs/CINs/Population Health/Managed Care) and experience implementing them in a physician practice setting and a working understanding of radiology physician training and respective medical practice support requirements. In addition:
<ul>
<li>Demonstrated poise and business maturity to perform effectively and add value in the client environment.</li>
<li>Strong knowledge of and application of healthcare research resources. </li>
<li>Understanding of basic federal regulatory principles, desired.</li>
<li>Experience reviewing and assessing contracts related to physician practices (physician employment, professional services agreements, etc).</li>
<li>Knowledge in physician quality assurance reporting metrics to ensure compliance with practice PSA agreements.</li>
<li>Strong knowledge base of fundamental concepts of practice benefits (retirement, health insurance, life insurance, long-term care, etc).</li>
<li>Understanding of market/financial analysis in context of healthcare provider needs. </li>
<li>Strong quantitative skills, required.</li>
<li>Demonstrated written and oral communication and presentation skills.</li>
<li>Excellent organizational skills. </li>
<li>Strong attention to detail and accuracy.</li>
<li>Strategic problem solver. </li>
<li>Strong PowerPoint and Excel skills required, Access skills. </li>
</ul>
You must not be subject to employment restriction from a former employer (such as a non-compete) that would prevent you from performing the job responsibilities as described.
If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.
Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, Philanthropy
 
E-Verify and Equal Opportunity Employer

Client Services Manager

<h3>Job Description</h3>
Job Description
Salary:&nbsp;$85,000/Yr-$95,000/Yr
Other Forms of Compensation: &nbsp;
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
Working as a Reception Services Manager will allow you the opportunity to work with GREAT people like yourself! &nbsp;You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Reception Services Manager will be responsible for overseeing the engagement of all Clients, Guests, Vendors, and Associates entering the client’s site and will lead by example, always displaying an energetic, friendly, and approachable demeanor.&nbsp;
Responsibilities •Responsible for overseeing day-to-day operations and suggest strategic changes to continue enhancing the concierge team experience. •Provide a consistent high-level service in all areas to ensure guest satisfaction KPIs are achieved: train and mentor staff to deliver Platinum Service in every guest interaction. provide recommendations for policies or procedures when areas are not meeting standards. ensure staff are engaged and involved in individual and team building programs. •Conduct daily point meetings that include a service and recognition component. •Develop and/or adapt training materials to best support the success of the Reception Team and consistently revisit guides, manuals and training procedures. •Work closely with the events team, facilities and reception services team to plan and successfully execute visitor processing and events/meetings within the firm. •Support reception function by being stationed at one of the desks and performing the reception tasks required for that location. •Complete internal audits on guest service functions to ensure client specific standards are met. •Complete all daily, weekly or monthly reports and submits on a timely basis. •Coordinate weekly staffing schedules and updates for members of the reception services team, including vacation and holiday coverage, as well as managing time and attendance for the team. &nbsp;Provides coverage for receptions services team for vacation, sick days and breaks. •Maintains and updates Standard Operating Procedures on client network. •Able to build consensus and influence team members to achieve goals and objectives. •Exhibits superb organizational skills and can manage multiple tasks or projects simultaneously. •Enforces, maintains, and monitors the department’s Dress Code Policy. •Creates personal development plans and conducts annual performance appraisals for Hospitality Team. •Provides clients and staff with regular updated data and reports regarding Reception operations, levels of activity, performance successes and areas for improvement. •Ensures that the Reception Desks, conference rooms, and lounge areas are consistently presentable and in working order. •Provide input regarding associate performance, highlighting successes, and areas for improvement. •Ability to work in multiple roles within the operations as this role needs to step in as member of reception services team if/when needed. •Frequent standing and walking in the building lobby throughout shift. •Frequent lifting and carrying up to 30 lbs.&nbsp; •All other duties as assigned
 &nbsp; &nbsp;&nbsp;
Long Description
Key Competencies •Bachelor’s Degree with at least three years of experience in a client service/reception capacity or Concierge within a hospitality or corporate environment.&nbsp; •Excellent organizational skills, with the ability to work under pressure and prioritize tasks and juggle many tasks simultaneously.&nbsp; •Self-confidence, willingness to learn and feeling comfortable with change and coordinating change •Excellent oral and written communication skills.&nbsp; •Strong computer skills and knowledge of Office technology and equipment.&nbsp; •Ability to work calmly and effectively in stressful situations.&nbsp; •Exceptional client service skills to exceed expectations&nbsp; •Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.&nbsp; •Discreet, ethical and committed to maintaining a high degree of confidentiality
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
<ul>
<li>Medical&nbsp;</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID:&nbsp;1480174
Rapport a specialized division of FLIK Hospitality Group

RECEPTION SERVICES MANAGER

<h3>Job Description</h3>
Job Description
Position Purpose:
Provide clerical/administrative support to the Director of Conference Services in coordinating and disbursing information relating to service of clients and internal events. Responsible for the establishment of new relationships with meeting planners while consistently striving to maximize revenue and promote relationships through effective negotiation of services, and assist Director of Conference Services in maintaining the daily operation of the Catering and Events Department.

EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS
· Data entry using Delphi, Microsoft Word, and Excel. Examples include correspondence, reports, marketing pieces, direct mail, contracts, internal forms, schedule of events, report of conventions, histories, typing annual/trimester reviews.
· Computer skill required, with ability to type.
· Copying and distribution of internal/external letters, forms, bookings, contracts, BEOs, resumes, room lists, schedules and mail.
· Special projects as required.
· Daily correspondence with clients. 
· Creating and maintaining client files and databases.
· Maintenance of computer data for Banquets Department including updating and troubleshooting.
· Prepare and process purchase orders and check requests.
· Maintain personnel files including time and attendance records.
· Ability to problem solve, work independently, multi-task, prioritize.
· Take initiative to help guests and support managers.
· Team player in office environment.
· Fluent in English with strong written and verbal skills.
· Desire to grow within the hospitality industry.
· Work flexible hours
· Detail oriented, organized, work under pressure to meet strict deadlines
· Work with internal and external guests
· Customer service oriented
· Represents the resort and conducts conferences with meeting planners by telephone or in-person to assist on the planning of programs. Conducts property tours, and promotes facilities and services. Responds to guest inquiries and negotiates services/ products with guests and vendors.
· Assumes responsibility for the successful set-up and execution of programs. Provides direction and supervision of meeting and/or catering logistics to affected departments and associates.
· Develops guest menus, drafts resumes and BEOS, as well as organizes all other arrangements as they relate to group programs.
· Prepares and presents Catering forecasts and reports as required.
OTHER:
Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
 
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
Banquet:
• On-going staff training using Microsoft Word and Delphi.
• Add new staff to Delphi/Network.
• Network Backup/Restore tape.
• Cancel bookings/change status in Delphi.
• Run daily event reports
• Update Performance Summary Report.
• Data Entry of associate meetings in Delphi.
• Setup/delete and print new booking auto traces in Delphi.
• Event data entry of new bookings into Delphi.
Sales:
· Audits guest checks and department charges and files to ensure accuracy.
· Supervises staff in creation and distribution of accurate written materials.
· Ensures that contracts, menus, letters and reports are completed according to Trump National Doral - Miami standards and policies.
· Compiles Food and Beverage report on conventions.
· Performs other duties and responsibilities as assigned or required.

PHYSICAL REQUIREMENTS:
Frequency Key:
Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours

Physical Activity Frequency
Sitting Frequent
Walking Frequent
Climbing stairs Occasional
Standing Constant
Crouching/Bending/Stooping Frequent
Reaching Constant
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Never
Lifting/Carrying – up to 25 lbs. Rare
Travel Rare
Taste Rare

OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
· Back safety belt, protective gloves and eye protection may be required on rare occasions.
Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Leader.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
• Must have extensive knowledge of Food and Beverage etiquette, guest relations and service standards.
· Must always be ready to anticipate client and guest needs well in advance.
· Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates.
· Ability to analyze guest needs and negotiate pricing.
· Provide a problem free experience for our clients while providing the highest standards of service without sacrificing quality.
· Return all phone calls on the same day and demonstrate timeliness in getting proposals to client.
· Oversee assigned group functions when they are in house.
· Always maintain a professional image in appearance/attire and conduct when dealing with meeting planner and resort associates.
· Basic mathematical skills to complete reports and working knowledge of financial statements and forecasting techniques.
· Strong computer skills including Excel and Word.
· Ability to work under pressure and deal with stressful situations during busy periods.
· Interpersonal skills to provide overall guest satisfaction.

QUALIFICATION STANDARDS:
EDUCATION:
High School graduate or equivalent required.
College degree preferred.
EXPERIENCE:
Two years combined prior catering and supervisory experience preferred.

LICENSES OR CERTIFICATES:
No special licenses required. CPR certification and/or first aid training preferred.
GROOMING:
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Applicants with additional language skills preferred.
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Conference Services Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain.
For more information: auberge.com/hotel-jerome
Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge
The targeted compensation range for this full time year round, exempt position is $70,000-80,000/year. The position offers a competitive compensation package presented by Auberge Collection&nbsp;and is eligible for an annual incentive bonus.
Job Description 
The Conference Services Manager at Hotel Jerome is responsible for overseeing the successful execution of events and meetings held at the property. This includes managing the planning, organization, and coordination of catering services, conference logistics, and guest experiences. The role ensures a seamless integration between the hotel’s facilities, catering team, and client expectations, providing exceptional service to all guests and event planners
<ul>
<li>Act as the main point of contact for event clients, from initial inquiry through to event execution.</li>
<li>Understand client needs and translate them into event specifications, ensuring that all requirements are met.</li>
<li>Provide clients with creative suggestions and solutions regarding event layout, catering, and other event needs.</li>
<li>Coordinate with the Sales and Marketing team to ensure that all sales opportunities are maximized.</li>
<li>Develop and implement detailed event plans, including menus, staffing, setup, timelines, and all other requirements.</li>
<li>Work closely with the culinary and kitchen teams to ensure the highest quality food and beverage offerings for events.</li>
<li>Coordinate room setups, AV equipment, and all other logistical elements to ensure the event runs smoothly.</li>
<li>Supervise event day logistics, ensuring proper timing, flow, and guest satisfaction.</li>
<li>Collaborate with external vendors and suppliers to secure any additional services required for events, such as decor, entertainment, or specialty services.</li>
<li>Negotiate with vendors and manage contracts to ensure favorable terms and high-quality service.</li>
<li>Maintain high levels of client satisfaction and ensure that any issues or concerns are addressed promptly and professionally.</li>
<li>Follow up post-event to gather feedback and ensure long-term client relationships.</li>
<li>Assist in the promotion of the hotel's meeting and event services, including coordinating tours and sales presentations.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).</li>
<li>1-3&nbsp;years of experience in catering and event management, preferably within a hotel or resort setting.</li>
<li>Strong knowledge of event planning, catering operations, and conference services.</li>
<li>Excellent organizational, communication, and interpersonal skills.</li>
<li>Proven ability to manage multiple projects simultaneously while maintaining attention to detail.</li>
<li>Ability to work in a fast-paced, client-focused environment.</li>
</ul>
Benefits Package
The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts.&nbsp;Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Apply and explore more career opportunities through the&nbsp;Auberge Collection career page.&nbsp;The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.
 Additional Information 
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.
Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

<h3>Job Description</h3>
Job Description
Position Title:&nbsp;Conference Services Manager&nbsp;
Pay 11&nbsp;
Reports To: Director
Salary:&nbsp;$70,000 - $75,000
Other Forms of Compensation: Benefits&nbsp;
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!&nbsp;Voted Glassdoor's Employee Choice Awards-&nbsp;Best Places to Work,&nbsp;This is R/A&nbsp;!
Job Summary
The Conference Services Manager is the primary point of contact for clients, ensuring seamless planning and execution of meetings and events. This role manages customer communications, coordinates logistics, and maximizes space utilization to deliver exceptional experiences.
Key Responsibilities:
<ul>
<li>Serve as the liaison between clients and internal departments to ensure event needs are clearly communicated and met.</li>
<li>Collaborate with leadership to present accurate catering options and menus.</li>
<li>Distribute timely and detailed event information to the management team.</li>
<li>Coordinate with the Audio Visual team for room setups, tech requirements, and special requests.</li>
<li>Monitor operational effectiveness and report any issues or inefficiencies.</li>
<li>Perform additional duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Minimum 2 years of experience in hotel, corporate, or conference center settings.</li>
<li>Prior experience in conference services management or supervisory roles.</li>
<li>Basic knowledge of AV equipment.</li>
<li>Ability to lift/move conference furniture and equipment.</li>
<li>Strong communication, problem-solving, and organizational skills.</li>
<li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li>
</ul>
Associates at Restaurant Associates are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:&nbsp;&nbsp;1469840
Restaurant Associates&nbsp;
Leah Curry&nbsp;
[[req_classification]]&nbsp;

<h3>Job Description</h3>
Job DescriptionLoews Hotels &amp; Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are:
Founded in 1960, Loews Hotels &amp; Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
<ul>
<li>
Competitive health &amp; wellness benefits, 401(k) &amp; company match
</li>
<li>
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
</li>
<li>
Pet Insurance and Paid Pet Bereavement
</li>
<li>
Training &amp; Development opportunities, career growth
</li>
<li>
Tuition Reimbursement
</li>
<li>
Team Member Hotel Rates, other discounts, perks and more
</li>
</ul>
What We're Looking For:
This position provides direction and leadership in a high volume financial shared services environment, supporting an exciting collection of hotel properties across North America. This leader oversees the daily activities of a dynamic group of team members providing comprehensive billing to our group clients and third-party partners. Maintaining service levels while driving the team's achievement of daily, weekly, and monthly performance metrics is of utmost importance. The Billing Services Manager is a results-driven professional who inspires the billing team to deliver our brand promise of extraordinary customer service to our hotels and guests. The Billing Services Manager reports to the Senior Billing Services Manager. 
Who You Are:
<ul>
<li>
A strategic thinker with strong analytical and problem-solving skills
</li>
<li>
Experienced in contract negotiations and vendor management
</li>
<li>
Excellent communicator, capable of building strong relationships across teams and with external partners
</li>
<li>
Adaptable and results-oriented, thriving in a fast-paced, multi-state environment
</li>
</ul>
What You Will Do:
<ul>
<li>
Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality and accounting best practices. 
</li>
<li>
Recruits, interviews, hires, and trains talented team members to excel. 
</li>
<li>
Provides day to day management of Billing Services team members providing catering and convention billing, customer service call center, group commission payment, and third-party billing services. 
</li>
<li>
Assigns and monitors work to ensure proper balance and maximum efficiency of team. 
</li>
<li>
Maintains atmosphere of support, respect, and trust in department to enable a one-of-a-kind employment experience for our team members. 
</li>
<li>
Continually monitors and reports metrics and KPIs to ensure service levels are maintained and targets are met. 
</li>
<li>
Maintains strong environment of internal controls and best practices by regularly testing and provides corrective action where appropriate. 
</li>
<li>
Identifies training opportunities; creates and presents ongoing training to team members. 
</li>
<li>
Manages guest/client problem resolution and contact escalation. 
</li>
<li>
Builds strong relationships with hotel property leaders to ensure their needs are met and concerns are addressed in a timely and professional manner. 
</li>
<li>
Controls costs by effectively managing labor and monitoring savings objectives. 
</li>
<li>
Regular attendance in conformance with standards 
</li>
<li>
May be required to work varying schedules to reflect business needs 
</li>
<li>
Required to attend all training sessions and meetings 
</li>
<li>
Ability to perform "Physical Requirements" as explained below 
</li>
<li>
Other duties as assigned 
</li>
</ul>
Your Experience Includes:
<ul>
<li>
2-3 years of experience working with Billing and Accounting and supervising or managing a team 
</li>
<li>
Business Administration/Accounting Degree preferred 
</li>
<li>
2 years of customer-facing work experience in hospitality or finance environment 
</li>
<li>
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally 
</li>
<li>
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines 
</li>
<li>
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
</li>
</ul>
Who You'll Supervise:
<ul>
<li>
Senior Group Billing Coordinators
</li>
<li>
Senior Travel Partners
</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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