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<h3>Job Description</h3>
Job DescriptionJob Title: Customer Transport Coordinator
Schedule: Monday–Friday, 8 AM–5 PM
About the Role
Join a fast-growing, women-owned fleet transport company where logistics meets leadership. As a Customer Transport Coordinator, you’ll play a pivotal role in coordinating vehicle relocation services, ensuring smooth operations, and delivering exceptional service. This is more than a job—it’s a chance to grow within a company that values precision, accountability, and innovation.
Key Responsibilities
<ul>
<li>Coordinate and execute customer vehicle relocation orders with accuracy and efficiency</li>
<li>Schedule pickups and deliveries, ensuring all instructions are followed precisely</li>
<li>Oversee additional services such as vehicle detailing, titling/registration, and storage placement</li>
<li>Communicate clearly and promptly with staff and independent contractors via email, phone, and CRM</li>
<li>Maintain accurate records in CRM, including timely updates and document uploads</li>
<li>Ensure compliance with company policies and DOT regulations</li>
</ul>
What We’re Looking For
<ul>
<li>Strong customer service skills and a proactive communication style</li>
<li>Confidence in decision-making and ownership of responsibilities</li>
<li>Effective time management and multitasking abilities</li>
<li>Comfort with CRM systems and advanced computer skills</li>
<li>High school diploma required; inventory experience is a plus</li>
<li>Minimum typing speed of 37 WPM and proficiency in Microsoft Excel</li>
</ul>
Why Join Us
<ul>
<li>Be part of a dynamic, women-owned company with 11 departments and room to grow</li>
<li>Work in a fast-paced, collaborative environment where your contributions matter</li>
<li>Gain hands-on experience in logistics, operations, and customer relations</li>
<li>Build a career in one of the fastest-growing fleet transport companies in the industry</li>
</ul>
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Sep 26, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

Customer Transport Coordinator

<h3>Job Description</h3>
Job Description
About Thorofare
Thorofare Capital (<a href="http://www.thorofarecapital.com" target="_blank">www.thorofarecapital.com</a>) is a national, vertically integrated commercial real estate debt manager. The Los Angeles-based firm, with additional offices in Miami, Dallas, Chapel Hill, and Newport Beach focuses on $15 million to $100 million financing transactions, targeting value-add and opportunistic acquisitions, recapitalizations, and distressed debt secured by transitional properties. With a national presence, Thorofare has originated more than $5.1 billion since the firm’s inception in 2010, across more than 13 property types throughout 33 states. Thorofare is an affiliate of Callodine Group, an asset management platform with approximately $21.4 billion in AUM.
Job Description:
Thorofare is currently seeking to hire an Operations Coordinator in the Firm’s Investor Relations Department. The ideal candidate will possess meticulous attention to detail in managing administrative tasks related to investor reporting, responding to investor inquiries, assisting with database administration, and maintaining records in adherence to Compliance policies. This role will act as an important point of contact for investor inquiries, responding professionally to any inquiries, tracking / reporting on investor data, escalating investor requests as appropriate, maintaining Thorofare’s reputation through its outward communication with clients, and largely supporting its growing Investor Relations team operationally. This role will report to the Senior Associate, Investor Relations and will work alongside the Investor Relations, Accounting, and Compliance Teams. The ideal candidate will need to operate in an entrepreneurial and fast-paced team environment.
Qualifications and Desired Qualities:
Qualifications
<ul>
<li>Be comfortable using Microsoft Office programs - primarily Outlook, Word, Excel, PowerPoint, Adobe Acrobat Pro, and Salesforce.</li>
<li>Undergraduate degree and proof of eligibility to work in the U.S. are required.</li>
<li>An undergraduate focus in Finance, Economics, Accounting, or Business is preferred.</li>
<li>1-3 years of experience in investor relations within private credit, alternative investments, or real estate. Experience in equity research, investment banking, treasury, or FP&amp;A will also be considered. Previous experience in ‘high touch’ client service with a track record of relationship management within a client-centric environment would also be preferred.</li>
</ul>

Desired Qualities
<ul>
<li>Organized: impeccable organizational skills and extremely detail-oriented, ability to track and manage complex processes and to juggle competing commitments with numerous stakeholders.</li>
<li>Process-driven: ability to develop or enhance new processes when necessary.</li>
<li>Strong Communication: excellent verbal and written communication skills with the ability to articulate Thorofare’s story and financial performance in a clear, concise manner.</li>
<li>Self-starter: capable of managing time effectively and efficiently.</li>
<li>Empathy: ability to connect with investors and understand the needs behind requests.</li>
<li>Customer service oriented: desire to respond quickly and effectively to client needs and requests.</li>
<li>Team player: employ a team first attitude to communication, problem solving, and support throughout the organization.</li>
<li>Intellectual curiosity: A natural desire to learn, understand, and navigate the idiosyncrasies and nuances of investing with Thorofare. </li>
</ul>
Responsibilities will include, but are not limited to: 
<ul>
<li>Administrative tasks include coordinating information flow internally, scheduling meetings with existing and prospective investors as needed, diligently maintaining investor communication records/documentation in Thorofare’s investor relations databases, including contact information, investor activity, managing changes to investment options, including distribution elections, as well as assisting with handling redemption requests.</li>
<li>Assisting with investor onboarding, including the collection of all relevant investor subscription documentation and other investor-related paperwork to ensure accuracy, including managing sensitive confidential information.</li>
<li>Partnering with Compliance and the Fund’s administrator on Know Your Customer (KYC) and Anti-Money Laundering (AML) processes to verify the identity of investors and prevent financial crimes.</li>
<li>Monitoring changes in States and maintaining an accurate list of limited partner closings for Blue Sky filings and related correspondence with the firm’s Compliance Department. </li>
<li>Assisting with account retitles and assignments, as needed.</li>
<li>Partnering with Accounting and the third-party Fund Administrator to ensure accurate distribution of investor reports, financial statements, tax documents, and other disclosures to comply with legal and regulatory requirements.</li>
<li>Partnering with Accounting and the third-party Fund Administrator to ensure capital calls are accurately processed and recorded.</li>
<li>Creation and distribution of ad hoc reporting, including creating reports via Salesforce or other software platforms.</li>
<li>Assist with special projects as needed and collaborate on identifying and implementing process improvements to enhance efficiency.</li>
<li>Support fundraising and business development efforts, as needed.</li>
</ul>
To apply for this position, please send your resume to <a href="mailto:tracey.korn@thorofarecapital.com" target="_blank">tracey.korn@thorofarecapital.com</a> or <a href="mailto:recruiting@thorofarecapital.com" target="_blank">recruiting@thorofarecapital.com</a>.

Operations Coordinator, Investor Relations

<h3>Job Description</h3>
Job DescriptionWe are seeking a motivated and dynamic Customer Engagement Coordinator to join our growing team! This individual will play a key role in supporting our diverse portfolio of clients, which includes nonprofits, charities, and Fortune 500 companies across multiple industries. The ideal candidate will combine excellent customer service skills with a creative mindset, enabling them to assist clients effectively while brainstorming new ideas and initiatives in internal meetings and workshops. Key Responsibilities 
<ul>
<li>Respond to and address customer inquiries in a timely and professional manner.</li>
<li>Troubleshoot and resolve product-related issues and concerns.</li>
<li>Document and update client records following each interaction to ensure accuracy. Continuously expand and maintain a comprehensive knowledge base of services and solutions.</li>
<li>Assist in the development and implementation of marketing plans, including product positioning, campaign strategies, and market insights.</li>
<li>Identify and explore strategic business opportunities through collaboration with cross-functional teams.</li>
<li>Provide support for product and service inquiries, establishing clear channels of communication and information flow. Contribute to branding, advertising, and media relations efforts. Collaborate with management on projects related to business communications, success stories, and client outreach. </li>
</ul>
Requirements 
<ul>
<li>Strong communication skills with a focus on customer satisfaction.</li>
<li>Ability to think creatively and contribute new ideas to the team.</li>
<li>Detail-oriented with excellent organizational skills.</li>
<li>Comfortable working in a fast-paced, team-oriented environment.</li>
</ul>

Customer Engagement Coordinator

<h3>Job Description</h3>
Job DescriptionCustomer Coordinator II
Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company’s core principles of fairness, integrity and excellence have been the foundation upon which the organization was built.
<ul>
<li>Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty</li>
<li>Integrity: Create an empowered, engaging, and accountable culture focused on client service</li>
<li>Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders</li>
</ul>

Position Summary
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. 
Minimum Requirements
<ul>
<li>Requires a H.S. Degree (or equivalent) and a minimum of three years </li>
<li>Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. </li>
<li>Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. </li>
</ul>

Responsibilities

<ul>
<li>Functions as Point of Contact and the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer. </li>
<li>Reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements. </li>
<li>Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. </li>
<li>Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. </li>
<li>Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. </li>
<li>Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. </li>
<li>Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. </li>
<li>Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. </li>
<li>Attends and participates in branch management meeting</li>
</ul>
Fitness for Duty – Physical Demands
<ul>
<li>This position will be in an office setting, but field work may be required.</li>
<li>Ability to occasionally lift up-to-50 pounds, push &amp; pull, reach overhead, stoop &amp; squat, and wear protective equipment if required. </li>
</ul>

This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.

Customer Coordinator - II

<h3>Job Description</h3>
Job DescriptionWe treat our employees like family! Elk Grove Milling has been on the cutting edge of the feed industry since 1982. As a member of the Elk Grove Milling team, you will be a part of a well-established company with strong community roots. This role is the operational hub for our distribution and customer support, managing the flow of products from our facility to our customers. The ideal candidate excels in a fast-paced environment, is well-versed in computer programs, possesses strong organizational and customer service skills, and has a foundational knowledge of the agricultural or equine industry. Our Compensation and Benefits show how much we value our team: 
<ul>
<li>$22-$24 per hour, Depending on Experience </li>
<li>Medical/Dental/Vision Coverage</li>
<li>Generous company contribution towards medical benefits for employees and dependents</li>
<li>401K with company match</li>
<li>Life Insurance paid by the company </li>
<li>Paid Holidays/Vacation/ Paid Sick Leave </li>
</ul>
 Position: Transportation Coordinator/ Customer Service Location:&nbsp;&nbsp; Elk Grove, CA Status:&nbsp;&nbsp; Full Time in the office (no remote) Hours:&nbsp;&nbsp; Monday – Friday Job Duties: Logistics &amp; Dispatch Management (The Core Function)
<ul>
<li>Dispatch and Coordination: Act as the primary dispatcher for all outbound deliveries, including company-owned (EGM) trucks, deliveries to major retail partners, and specialized custom milling orders.</li>
<li>Documentation Preparation: Prepare and organize all necessary shipping paperwork, including loading maps for warehouse staff and driver sales orders for delivery personnel.</li>
<li>Schedule Management: Own and maintain the EGM transportation calendars, ensuring optimal scheduling, efficiency, and communication across all delivery routes and deadlines.</li>
<li>Inbound Commodity Coordination: Take responsibility for placing and coordinating the delivery of raw commodities required for Production, ensuring timely inventory arrival to prevent manufacturing delays.</li>
</ul>
 Administrative &amp; Financial Support
<ul>
<li>Account Invoicing: Accurately process and manage account invoicing related to transportation and product sales, ensuring timely payment cycles.</li>
<li>Office Administration: Manage daily opening and closing office duties, ensuring the facility is prepared for business operations.</li>
<li>Laboratory Assistance: Assist the Quality Control team by processing lab samples and helping to verify testing results for product quality assurance.</li>
</ul>
 Customer Service &amp; Communication
<ul>
<li>Customer Relations: Serve as a primary point of contact for the company, delivering exceptional customer service to all clients, dealers, and partners.</li>
<li>Communication Flow: Efficiently manage all incoming and outgoing communications, including answering phones and responding to emails promptly and professionally.</li>
<li>Digital Engagement Support: Provide support to the marketing team by assisting with social media objectives and direct customer interaction online to maintain a positive brand presence.</li>
</ul>
 Education / Experience Requirements: Required Skills &amp; Experience
<ul>
<li>Experience: Proven strong foundation in customer service in previous professional roles.</li>
<li>Technical Proficiency: High level of competence in using standard office software, including Excel and Google Drive, and the ability to quickly learn other technologies.</li>
<li>Organizational Skills: Exceptional organizational abilities, a keen eye for detail, and the ability to manage multiple complex schedules simultaneously.</li>
</ul>
 Preferred Qualifications (The Strong Candidate)
<ul>
<li>Transportation Knowledge: Familiarity with modern logistics practices and the use of electronic logs (ELDs) for commercial drivers.</li>
<li>Industry Knowledge: Practical experience with horses or livestock, or equivalent academic training such as college courses in Animal Science or a related field. This knowledge will be crucial for understanding product needs and effectively communicating with our specialized customer base.</li>
</ul>
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; **NO PHONE CALLS OR WALK-INS PLEASE** &nbsp;
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Transportation Coordinator/ Customer Service

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Company parties</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Job proposal: The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. The company reserves the right to add or delete responsibilities as needed. The name of Plattsburgh Creative Signs, LLC. may be subject to change. In this document, this company will be referred to as Company. THIS is NOT A REMOTE or a Graphic Design position Job Type: 
<ol>
<li>Position: Front line Project Production Coordinator &amp; Client Relations</li>
<li>Job Level: Entry to Middle Level</li>
<li>Primary Location: 60 Trade Rd. in Plattsburgh but not limited too.</li>
<li>Starting Date: TBA</li>
<li>Full time types Non-Exempt</li>
</ol>
Job duties 
<ol>
<li>Customer service, reception, consultations, developing quotations and closing sales following our core Customer Service Philosophys.</li>
<li>Client relationship and Coordination of the projects from Start to finish.
<ul>
<li>Intake &amp; Follow up</li>
<li>Site visits &amp; Estimating</li>
<li>Follow up &amp; Closing process.</li>
<li>Material check</li>
<li>Design &amp; Production layout</li>
<li>Sign making &amp; Installation.</li>
<li>Quality control &amp; Client notice</li>
<li>Close out paperwork.</li>
</ul>
</li>
<li>Sign &amp; Graphic Design and Production layout and design for all companies.</li>
<li>Accurately keep track of electronic and paper records related to jobs.</li>
<li>Proof reading and editing all documentation.</li>
<li>Understand product used and how to use them in Production</li>
<li>Supply tracking and ordering.</li>
<li>To use our time tracking software daily</li>
<li>Assist in maintaining company signage equipment.</li>
<li>Assist in maintaining cleanliness and organization of manufacturing/production area.</li>
<li>Monthly departmental reporting if needed.</li>
<li>Procedures and policies are the same for all companies.</li>
<li>Other projects, jobs as needed.</li>
</ol>
Minimum qualifications 
<ol>
<li>Organized and detail-oriented and organized.</li>
<li>Excellent communication and managerial skills</li>
<li>3 years or equal Project Production Coordinator</li>
<li>Ability to embrace and encourage the team spirit and image using our Customer Service Philosophys</li>
<li>High school diploma and formal design or sign making education.</li>
<li>Ability to read and comprehend instructions and information.</li>
<li>Must be able to withstand a reference check for credibility and a background check.</li>
<li>Track record with a proven ability to win, close deals and lead a department.</li>
<li>Energetic, expressive &amp; pleasant personality</li>
<li>Basic computer skills with ability to learn and implement systems related to sign making.</li>
</ol>
Preferred qualifications: 
<ol>
<li>Understanding of Company Sign layout philosophy</li>
<li>3 years or equal Project Production Coordinator production or Client management or operations experience</li>
<li>Consultation or Sales experience and/or one year of supervisory experience or equal.</li>
<li>Background in vinyl creation and application</li>
<li>Knowledge of Microsoft Windows based computer systems</li>
<li>Expertise in using Adobe Design Creative Suite (Photoshop, Illustrator, etc.)</li>
</ol>

Sign Project Coordinator & Client Relations

<h3>Job Description</h3>
Job Description
Dogtopia, the industry leader and fastest-growing dog daycare, boarding and spa services company has an immediate opening for an energetic, organized, business-minded individual to lead our team as a Pet Parent Relations Coordinator/ Rover Shift Lead. All positions at Dogtopia including, Front Desk, Rover, General Manager, Team Lead often begin in our Playrooms. Extensive training is provided for this position to ensure you are comfortable, safe and enjoy your job. We want you to succeed and we will work hard with you to ensure you are successful. Additionally, this position has potential to grow significantly as we expand locations across the RVA Area.
What we offer: Let's look at what Dogtopia does for you
• It's always "bring your dog to work day!"
• Competitive Wages, Holidays, Bonuses and Flexible Scheduling.
• Education in dog behavior, dog obedience, and training, as well as certifications. • Fun, dynamic team culture with colleagues at more than 180 locations
This position reports directly to the Operations Manager, Area Manager, and Store Manager.
What you offer: Let's look at what you will bring to Dogtopia Personal Characteristics:
• Must love dogs! • Have an eagerness to learn, be engaged and support your teammates. • Enjoy working Independently and being in charge of your assigned job. • Prefers to keep things in order and clean for the health of our furry friends. • Can handle chaotic situations while remaining calm. Qualifications • Ability to spend up to 100% of work time standing. • Must be flexible with your schedule, including day, nights, holidays, and weekends. • Must be able to lift up to 40 pounds. • Must have an eagerness to learn, be engaged and support your teammates. • Ability to complete all required training within scheduled times.
What are we looking for in this entry level position:
<ul>
<li>Have direct management experience of a team of 5 or more employees. This is an entry level management position, but you must have some prior management experience at a minimum.</li>
<li>Have a genuine affinity for dogs; they are the center of our business!</li>
<li>Be willing and able to complete our E-learning platform modules (attending the playrooms may occasionally be required)</li>
<li>Possess strong verbal communication skills and the ability to train and develop teams.</li>
<li>Possess strong skills in organization, multi-tasking, and maintaining oversight.</li>
<li>Demonstrate proven customer service skills.</li>
<li>Upholding and setting the example for our company values</li>
<li>Overseeing training and developing of team members, including offering regular feedback as well as writing and delivering performance reviews</li>
<li>Providing the highest level of customer service to our clients</li>
<li>Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area.</li>
<li>Ensuring that all Dogtopia health and safety policies are followed.</li>
</ul>
<ul>
<li>The focus of the Pet Parent Relations Coordinator/ Rover Shift Lead is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything.</li>
<li>You are responsible for being a multi-tasker and assisting in all areas of the business, able to jump from a playroom to the front desk with ease.</li>
<li>You care for all furry friends as if they were a part of your family.</li>
<li>Creating the Most Exciting Day Ever for the pups in your playroom.</li>
<li>You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup.</li>
<li>Greet everyone who walks in or out of Dogtopia.</li>
<li>Answer Pet Parent questions over the phone and in person.</li>
<li>Check pups in and out of daycare.</li>
<li>Share information about our daycare packages and memberships with Pet Parents.</li>
<li>Conduct dog evaluation.</li>
</ul>
Communication is key and a must, so you have to have that stand out personality. One of the biggest functions is the ability to problem solve in the moment.

Pet Parent Relations Coordinator/ Rover Shift Lead

<h3>Job Description</h3>
Job Description
About Cousins Properties:
Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.
Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visit <a href="http://www.cousins.com" target="_blank">www.cousins.com</a>.
Job Summary:
The Customer Service Coordinator is the frontline position who will assist customers, contractors, and visitors daily. The role will manage the main receptionist area for the Property Management Office. The position’s responsibilities include but are not limited to handling incoming and outgoing telephone calls, providing professional and courteous customer service, managing, and maintaining Yardi work orders, Preventive Maintenance Systems and Certificate of Insurances as well as receiving and processing all information requested by customers, contractors, and vendors. Job functions may be added to or deleted from this job description as necessary and determined by Property Management.
This position is located in Charlotte, NC. This position is on-site. This is not a remote or hybrid position. 
Responsibilities:
Customer Relations:
<ul>
<li>Provide customers with a Class A service experience with every interaction.</li>
<li>Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently responsive quality customer service.</li>
<li>Monitor signs of customer “health” (i.e. through move-ins, move-outs, customer notices, etc.)</li>
<li>Assist Property Manager with the planning and implementation of periodic customer events.</li>
<li>Coordinate special customer and vendor mailings such as holiday cards and other customer notifications, including customer anniversaries, monthly calendars, and reminders of scheduled events.</li>
<li>Prepare new customer packages and welcome letters.</li>
</ul>
Administrative Duties:
<ul>
<li>The CSC will support the property’s needs on a variety of administrative duties including but not limited to fielding and returning phone calls, processing expense reports, commission payments, managing calendars, scheduling appointments, vendor relations, filing, and completion of other projects as needed.</li>
<li>Ensures phones are answered in a friendly, professional manner, taking messages, or forwarding calls as necessary, but answering requests directly whenever possible.</li>
<li>Perform general reception duties – greet walk-in customers, visitors, vendors, and contractors; handle their needs and direct them to the appropriate staff.</li>
<li>Assist with correspondence and customer mailings.</li>
<li>Ensure proper operations of the phones and internet systems.</li>
<li>Perform clerical tasks for staff as needed, including mail and packages protocol, ordering office supplies, maintaining personal property logs.</li>
<li>Maintain customer and administrative filing system and ensures all documents are properly and promptly filed.</li>
<li>Maintain the insurance files for coverage required by customers and vendors.</li>
<li>Provide Administrative support to Property Management staff and Engineers.</li>
<li>Assist the Property Manager in implementing The Cousins Way Property Management Manual.</li>
<li>Receive all incoming service requests and dispatch to the appropriate personnel.</li>
<li>Update and maintain the Yardi Work Order System and Building Website.</li>
<li>Be familiar with building emergency procedures manual to be able to direct customers during emergency situations.</li>
</ul>
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required or Preferred Knowledge, Skills, and Abilities:
<ul>
<li>A Bachelor’s Degree preferred</li>
<li>A minimum of two years of experience in customer service required in any industry</li>
<li>Real estate experience preferred but not required</li>
<li>Must possess excellent customer service skills</li>
<li>Must be a process driven individual</li>
<li>Must be methodical and a strong communicator</li>
<li>Strong acumen in oral and written business communications</li>
<li>Must possess strong interpersonal skills and an ability to organize across departments</li>
<li>Detail oriented with clear/consistent focus on the accuracy and completeness of work product</li>
<li>Data driven individual</li>
<li>Must have excellent organizational and problem-solving skills</li>
<li>Strong time management and ability to balance multiple projects efficiently and achieve required results</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Access) is required</li>
<li>Yardi experience preferred</li>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position.</li>
<li>Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.</li>
<li>Adaptability - Able to adapt to changes in situation, direction, or people; adjust to needs of others without losing self-esteem.</li>
<li>Customer Service – Demonstrate optimum customer service delivery while performing all job functions.</li>
<li>Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective.</li>
</ul>
Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

Customer Service Coordinator

<h3>Job Description</h3>
Job DescriptionOffice Coordinator - Dispatch and Customer Service Overview:We are seeking a proactive and organized Office Coordinator for our towing and recovery company to manage dispatch operations, customer service, and the overall maintenance of our office environment. The successful candidate will play a critical role in ensuring operational efficiency, customer satisfaction, and a well-organized office space. This role requires a combination of administrative excellence, effective communication skills, and a commitment to maintaining a supportive and efficient work environment. Key Responsibilities:
<ul>
<li>Office Coordination and Maintenance: Oversee the day-to-day operations of the office, ensuring a clean, organized, and productive workspace. Responsible for maintaining office supplies, equipment, and inventory, ensuring that all necessary materials are readily available for the team.</li>
<li>Dispatch Management: Efficiently handle service calls, utilizing dispatch software to assign and schedule tow trucks. Monitor service progress to guarantee timely and effective responses to customer needs.</li>
<li>Customer Service Excellence: Serve as the primary point of contact for customer inquiries, concerns, and feedback. Deliver empathetic support, resolving issues to achieve customer satisfaction and loyalty.</li>
<li>Record Keeping: Maintain detailed records of dispatch activities, customer interactions, and inventory of office supplies, using industry-standard software to ensure accuracy and accessibility.</li>
<li>Team Communication: Facilitate clear and timely communication between customers, tow truck operators, and management, ensuring all parties are informed of job statuses and operational updates.</li>
<li>Problem Resolution: Address and resolve challenges efficiently, applying critical thinking and customer-focused solutions to maintain service quality and operational flow.</li>
</ul>
 Qualifications:
<ul>
<li>Proven experience in office administration, dispatch, or customer service, with a demonstrated ability to manage office logistics and customer relations effectively.</li>
<li>Strong organizational skills, capable of managing multiple priorities in a dynamic, fast-paced environment.</li>
<li>Excellent communication abilities, both verbal and written, with a focus on providing outstanding customer service.</li>
<li>Proficiency in using office management and dispatch software (e.g., Towbook), as well as Microsoft Office Suite.</li>
<li>A proactive approach to problem-solving, with a knack for identifying and addressing issues before they escalate.</li>
<li>High school diploma or equivalent required; further education or certification in office management, customer service, or related fields is preferred.</li>
<li>Flexibility to work in various shifts, including evenings and weekends, according to business needs.</li>
</ul>
 What We Offer:
<ul>
<li>Competitive salary and benefits package, reflective of experience and qualifications.</li>
<li>Opportunity to work in a dynamic, supportive environment that values your contributions and is dedicated to personal and professional growth.</li>
<li>The chance to play a pivotal role in the operational excellence and customer satisfaction of a leading towing and recovery service provider.</li>
<li>Vacation Pay</li>
<li>Holiday Pay</li>
<li>Ongoing employee training &amp; development</li>
<li>Employee Discount</li>
<li>Paid Training and Certification</li>
<li>Company Outings</li>
</ul>
 Since 1984, 201 Service has been built around providing quality services to our customers based on our honesty and integrity. At 201 Service safety is a priority. 201 Service is a drug-free workplace and requires a background check and drug test prior to employment. It's a great time to join our company. Apply Today!
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Office Coordinator - Dispatcher / Customer Service

<h3>Job Description</h3>
Job Description
POSITION: TEFAP Coordinator
SUPERVISOR: Agency Relations Manager
STATUS: Hourly/Non-Exempt
 
PAY RANGE: $22.00-$24.00 Hourly
The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors.
 
LOS ANGELES REGIONAL FOOD BANK
The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship &amp; Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.
 
ESSENTIAL FUNCTIONS
The TEFAP Coordinator serves as a vital link between the Food Bank and participating agencies within The Emergency Food Assistance Program (TEFAP), integrating the responsibilities of the Agency Relations Coordinator and assisting the TEFAP Specialist. This role provides exceptional customer service to prospective and current agencies, overseeing their evaluation, enrollment, and orientation while ensuring compliance with TEFAP standards. The Coordinator delivers training and technical assistance on food storage, distribution practices, and record-keeping while also physically monitoring agency operations to provide guidance according to established guidelines.
In addition to facilitating weekly food deliveries in collaboration with the Internal Operations Center and the Operations team, the TEFAP Coordinator addresses logistical challenges and coordinates with internal Food Bank departments to streamline operations. They maintain accurate TEFAP records, assist with audits, and report to the Agency Relations Manager and higher-level directors, ensuring adherence to the program's policies and procedures. This multifaceted role is critical in enhancing the effectiveness of TEFAP, ensuring that the community's needs are met efficiently and effectively.
 
WHAT YOU’LL DO
 
Compliance &amp; Program Monitoring: Enroll qualified partner agencies in the TEFAP program and ensure compliance with Food Bank and CDSS policies. Conduct site visits, compliance reviews, and ongoing audits of TEFAP agencies, including follow-ups with noncompliant agencies. Implement and maintain Civil Rights training for all TEFAP sites, tracking training certificates and checklists. Assist with creating and updating the agency TEFAP manual. Travel throughout the Los Angeles Region/County to monitor agencies and ensure compliance with guidelines.
Reporting &amp; Administrative Support: Track, maintain, and update accurate records for TEFAP sites, including agreements, reports, and corresponding files. Prepare and submit monthly reports via the CDMS and assist with auditing monthly reports and sign-in sheets. Responsible for sending quarterly TEFAP valuation reports in a timely manner. Generate and submit various reports as needed. Perform database maintenance, data entry, and other administrative functions. Responsible for sending out TEFAP updates as needed.
Training, Outreach, &amp; Event Participation: Attend departmental activities, such as new agency orientations and the Annual All-Agencies Conference. Assist with special projects and events related to TEFAP. Attend internal and external meetings as needed. Work effectively with staff at all levels of the organization. Be flexible to work occasional weekends and evenings as needed. Complete any other duties assigned by the supervisor, manager, or director.
 
QUALIFICATIONS
<ul>
<li>
Associate’s degree and/or vocational training is desirable with a minimum of 2 years of experience in customer service or a related field, preferably in a social service environment; or combination of education and experience.
</li>
<li>
Bilingual in English/Spanish is highly preferred.
</li>
<li>
Proficient in computer applications, with strong skills in Microsoft Office (particularly Excel) and Google Suite (particularly Google Sheets).
</li>
<li>
Ability to work effectively as part of a team and independently, demonstrating a service-first ethic and adaptability to various situations.
</li>
<li>
Excellent interpersonal, written, and oral communication skills, with the capability to compose and edit business correspondence that accurately conveys information.
</li>
<li>
Strong attention to detail and organizational skills, with the ability to efficiently manage and prioritize multiple projects.
</li>
<li>
Demonstrated ability to develop and maintain positive working relationships while tactfully handling interactions with internal and external stakeholders.
</li>
<li>
Professional demeanor with strong presentation and relationship-building skills.
</li>
<li>
Flexible, highly adaptable, and attentive to detail, demonstrating a willingness to adjust to varying needs and responsibilities.
</li>
<li>
Possess a valid California Driver’s License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential.
</li>
<li>
Willingness to work weekends and nights or be on-call as required and to commute between various Food Bank facilities as necessary.
</li>
<li>
Passion for the Food Bank’s mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship &amp; accountability, collaboration, urgency, service, integrity, and diversity.
</li>
</ul>
 
 
BENEFITS
We offer a comprehensive benefits package:
<ul>
<li>
Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds
</li>
<li>
Dental: Employee HMO coverage available at no cost
</li>
<li>
Vision: Comprehensive vision insurance with generous allowances for examinations and material costs 
</li>
<li>
Flexible Spending Accounts
</li>
<li>
Employer-paid Life Insurance and Long-Term Disability
</li>
<li>
Optional Long-Term Care Insurance
</li>
<li>
403(b) retirement savings plan with employer match
</li>
<li>
Employee Assistance Program (EAP) with expanded Mental Health 
</li>
<li>
Employee recognition programs
</li>
<li>
Growth &amp; career development support for professional certifications and additional training resources
</li>
<li>
Vacation: Two weeks annually for the first three years
</li>
<li>
Holiday: Nine paid holidays; eligible upon date of hire
</li>
<li>
Sick Leave Time available
</li>
</ul>
 
 
As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check.
In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.
The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

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