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<h3>Job Description</h3>
Job Description
Job Title: Customer Service Specialist 
Scheduled Days: Thursday - Monday
Hybrid schedule: in-office on Mondays and Thursdays
 
About Sloomoo Inc. 
Sloomoo Inc. is an interactive experience, based on slime and all things #satisfying. Founded in late 2019 by two best friends who found slime healing during difficult times, the mission of the company is to deliver joy. Playing with slime taps into four of the five senses: it's visually mesmerizing; it smells delicious (Sloomoo slimes are hand-made and scented); it offers soothing ASMR sounds; and it feels both relaxing and playful. 
The environment is made for digging in with your hands and getting off of your screens, whether you're a kid or a kid-at-heart. A finalist of Fast Company's Innovation by Design Award, the design of Sloomoo is glossy, contemporary, and accessible. 
There are five locations - New York, Atlanta, Chicago, Houston, and Los Angeles - with more on the way. Mission driven, the brand supports mental fitness through a partnership with the Goldie Hawn Foundation's MindUP and is committed to neurodiverse inclusivity (the aim is for 10% of the workforce to be neurodiverse, including people who bring job coaches to work).
 
Position Summary
The Customer Service Specialist sits at the crossroads between operations and the customer. This position represents the company brand, voice and is an advocate for the customer while managing the large volume of emails, and calls with knowledge and efficiency. The Customer Service Specialist excels at communication and easily builds rapport with local stakeholders to problem solve.
You will be key to upholding Sloomoo’s values: Innovation |Excellence |Joy | Inclusivity | Resilience | Accountability| Collaboration 
Key Responsibilities:
<ul>
<li>
Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency.
</li>
<li>
Identify and address customer needs, with a goal of total satisfaction.
</li>
<li>
Provide expert answers to questions about products, pricing, and availability while presenting to customers.
</li>
<li>
Meet customer-service department sales targets, generating leads and upselling when opportunities arise.
</li>
<li>
Follow company guidelines and procedures for communications with minimal supervision.
</li>
<li>
Recommend improvements to company processes for efficiency.
</li>
<li>
Build expert, dynamic knowledge of the company’s products and services.
</li>
<li>
Conduct research with available resources to satisfy customer inquiries.
</li>
<li>
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
</li>
<li>
Respond quickly, professionally, and accurately to customer inquiries regarding scheduling, pricing, orders, status, complaints, returns, and all other inquiries.
</li>
<li>
Maintain daily recordings and documentation of issues and resolutions for teams to review.
</li>
<li>
Escalate customer success issues as necessary.
</li>
<li>
Other duties as assigned.
</li>
</ul>
Qualifications:
<ul>
<li>
High school diploma or equivalent.
</li>
<li>
Strong communication skills, including strong writing skills, active listening and clear articulation.
</li>
<li>
Ability to solve problems, alleviate conflicts, and escalate tactfully.
</li>
<li>
Ability to multitask, manage time, and prioritize.
</li>
<li>
Ability to work individually and as a team member.
</li>
<li>
Experience in sales.
</li>
<li>
Experience in a call-center environment.
</li>
<li>
Proven track record of meeting or exceeding sales quotas.
</li>
</ul>
 
Inclusivity Statement: 
Sloomoo Inc is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics. 
 Scheduled Days: Thursday - Monday. Hybrid schedule: in-office on Mondays and Thursdays.

Customer Service Specialist

<h3>Job Description</h3>
Job Description
About us
We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.
Our work environment includes:
<ul>
<li>On-the-job training</li>
<li>Casual work attire</li>
<li>Relaxed atmosphere</li>
<li>Safe work environment</li>
</ul>
Deliver Customer Service &amp; Technical Support by responding to customer needs with accuracy and in a timely manner. Develop and maintain a high level of product and technical knowledge of our medical products. Field and resolve customer issues and questions-escalating when necessary. Take ownership of process and orders from start to finish.
Responsibilities:
<ul>
<li>Answering inbound calls, processing orders through company software.</li>
<li>Following up to make certain orders are processed and shipped.</li>
<li>Resolve and troubleshoot technical product issues with customers.</li>
<li>Be your best self-open to new ideas-"Can do" attitude.</li>
<li>Show up every day with a smile. Bring a love for our small company, its employees, vendors and most importantly our customers.</li>
</ul>
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>Health insurance</li>
<li>On-the-job training</li>
</ul>
Experience level:
<ul>
<li>Minimum 5 years</li>
</ul>
Company DescriptionWe are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena. 
<h3>Company Description</h3>
We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Customer Service / Support Specialist

<h3>Job Description</h3>
Job Description
Job Title: Customer Service Support
Location: Wichita, KS 66061
Duration: 6 Months 11/14/2025 to 6/02/2026&nbsp;

Notes:
<ul>
<li>Hours are 7:30-4:30, or 8:00-5:00 M-F.</li>
<li>Detail Orientation, Accounting Experience (large transactions) and good Communication Skills are preferred.</li>
</ul>
Job Description:
<ul>
<li>The Customer Service Support 2 – Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to claims management.</li>
<li>In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.</li>
<li>Assist in identifying potential obstacles in the claims management process and work with other functions and customer facing customer service representatives, sales, and account managers to take corrective actions as directed.</li>
<li>Assist in updating internal stakeholders on claim status and support issue resolution.</li>
<li>Support the generation of claim document documents as outlined in established processes.</li>
<li>Support resolution for simple administrative or clerical process issues that follow already defined procedures related to claim investigation, processing and resolution.</li>
<li>Support simple customer inquiries to confirm credit memos, debit memos, and short pay/deduction authorization.</li>
<li>Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.</li>
</ul>

*Minimum Qualifications*
<ul>
<li>High school diploma, secondary education level or equivalent</li>
<li>Two years of related work experience.</li>
</ul>

*Preferred Qualifications*
<ul>
<li>Bachelor’s Degree in a related field or equivalent experience.</li>
<li>Proficiency with CRM Tools (Salesforce or similar)</li>
<li>Proficiency with ERP Tools (SAP or similar)</li>
<li>Two years of related work experience in customer facing environment or claims management.</li>
</ul>
Company DescriptionWe believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list. 
<h3>Company Description</h3>
We believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.

Customer Service Support Specialist

<h3>Job Description</h3>
Job Description
Overview

Now Hiring Customer Service Specialist!

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Incentive Award Trips</li>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Donation matching</li>
<li>Free food &amp; snacks</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Tuition assistance</li>
</ul>
 Benefits/Perks 
<ul>
<li>Competitive hourly pay rate plus commission and/or bonuses</li>
<li>Paid training</li>
<li>Paid Time Off</li>
</ul>
Job Summary The Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer loyalty. Monitors and measures the effectiveness of agency loyalty initiatives, in addition to satisfaction efforts, across all agency branches. Responsibilities 
<ul>
<li>Manages and monitors multiple customer touch points for a continued long-term relationship over the life cycle of the customer</li>
<li>Partners with the agency owner to solidify the strategy that educates and sets customer expectations</li>
<li>Monitors the customers needs to ensure that the agency exceeds their expectations</li>
<li>Establishes processes for onboarding new and transfer customers</li>
<li>Assists agency owner in achieving agency customer loyalty and satisfaction goals</li>
<li>Responsible for initiating and adopting best practices for positive agency customer contact (Consistent Customer Connections)</li>
<li>Creates and implements loyalty Social Media Content Outreach</li>
<li>Ensures the agency is implementing all future documentation enhancements that strengthen the customer relationship</li>
<li>Identifies and communicates cross-selling opportunities discovered through customer interactions or data analysis </li>
</ul>
Qualifications 
<ul>
<li>Demonstrated customer service experience</li>
<li>Effective communication skills</li>
<li>Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)</li>
<li>Proficient in metrics and analytics</li>
<li>Ability to coach others </li>
</ul>

<h3>Job Description</h3>
Job DescriptionCustomer Service SpecialistLocated in Temple Terrace, FL
Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Associate role might be the perfect fit for you!
As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer.
About You:
<ul>
<li>You genuinely enjoy talking to people and building authentic, lasting relationships</li>
<li>You’re confident explaining products, services, and promotions—even when challenged with tough questions</li>
<li>You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets</li>
<li>You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee</li>
<li>You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat</li>
<li>You have strong listening skills and can read between the lines to identify what a customer truly needs</li>
</ul>
What You’ll Do:
<ul>
<li>Act as the first point of contact for inbound and outbound customer communication across phone, email, and chat</li>
<li>Learn about customers’ needs, ask thoughtful questions, and recommend tailored solutions that meet their goals</li>
<li>Educate potential buyers about our products, features, and limited-time offers in a clear and engaging way</li>
<li>Guide customers through the decision-making process and assist in closing new business opportunities</li>
<li>Follow up with interested leads, provide timely responses, and nurture relationships to drive conversions</li>
<li>Accurately log conversations, feedback, and sales activities in our CRM system</li>
<li>Collaborate with team leads to identify trends, share customer insights, and continuously improve our messaging and service approach</li>
<li>Maintain a friendly, solution-oriented demeanor even in challenging or fast-paced situations</li>
</ul>
You’ll Need:
<ul>
<li>Excellent communication skills, both verbal and written—you know how to speak clearly and write professionally</li>
<li>A natural curiosity and willingness to learn about our offerings and how to position them</li>
<li>Tech-savvy enough to navigate web-based tools, CRM platforms, and basic troubleshooting processes</li>
<li>A high school diploma or GED required; college coursework in business, marketing, or communications is a bonus</li>
<li>Previous experience in customer service, inside sales, retail, or call center work is helpful—but not required; we provide comprehensive training for motivated candidates</li>
</ul>
What You’ll Get:
<ul>
<li>A competitive hourly rate plus performance bonuses</li>
<li>Paid training and opportunities for continuous learning and development</li>
<li>Flexible scheduling, including evenings and weekends if needed</li>
<li>A supportive and inclusive team environment that celebrates wins</li>
<li>Career advancement potential in sales, customer success, or account management</li>
</ul>

<h3>Job Description</h3>
Job Description
Bard Manufacturing Company, Inc., a leader in the HVAC industry, has an opening for a Customer Service Specialist at our Corporate office in Bryan, OH. The hours for this position are 10:00am-7:00pm.
For over 110 years, Bard Manufacturing Company has been a family owned and operated company, leading the HVAC industry in the modular, classroom, equipment shelter, and other light commercial markets. With production facilities in Ohio, Georgia, and Mexico, we service our customers both nationwide and internationally by designing and manufacturing cutting-edge engineered products.
Role Overview:
The Customer Service Specialist is responsible for supporting personnel in the Customer Service Department and providing coverage for Customer Service Representatives during absences and peak business periods. The role involves performing a variety of administrative tasks with professionalism and efficiency.
Key Responsibilities:
<ul>
<li>Act as a backup Customer Service Representative as needed, including entering and releasing orders to ensure continuity of service.</li>
<li>Manage the full return goods process, including initiating return requests, resolving issues, finalizing returns, and generating credit memos.</li>
<li>Provide timely pricing and product availability information to support customer inquiries and internal stakeholders.</li>
<li>Process and issue daily shipment invoices accurately and on time.</li>
<li>Organize, attach, and scan shipping documents to ensure proper recordkeeping and accessibility.</li>
<li>Provide front desk support and perform receptionist duties as required.</li>
<li>Liaise with customers and internal teams to support post-sales service activities and address inquiries.</li>
<li>Investigate and resolve freight billing discrepancies to maintain accurate invoicing and customer satisfaction.</li>
<li>Prepare and process credit memos related to customer service activities.</li>
<li>Handle all billing for training sessions and commissioning services.</li>
<li>Maintain and update the Daily Shipping Report to track outgoing shipments and support logistics operations.</li>
<li>Assign LTL freight charges to daily shipments in coordination with the shipping department.</li>
<li>Record and address shipping discrepancies to ensure proper documentation and resolution.</li>
<li>Perform additional duties and projects as assigned to support department goals and business operations.</li>
</ul>
 
<ul>
<li>High School diploma required; Associate's degree in Business, Logistics, or related field preferred; or 2-5 years customer service experience; or an equivalent combination of education and experience.</li>
<li>Familiar with administrative and clerical processes, including file and record management, form creation, and standard office procedures and terminology.</li>
<li>Proficient in Microsoft Word, Excel, Outlook, and experience with ERP systems such as Epicor preferred.</li>
<li>Superior written and verbal communication skills, with a strong customer service orientation.</li>
<li>Ability to read, comprehend, and interpret written information and instructions.</li>
<li>Strong attention to detail and commitment to accuracy in task completion.</li>
<li>Demonstrated ability to maintain a positive and cooperative attitude in team settings.</li>
<li>Comfortable working in a fast-paced, dynamic environment.</li>
</ul>
 Benefits:
Join our team and enjoy a comprehensive benefits package designed to support your well-being and future:
<ul>
<li>Competitive salary</li>
<li>Complete healthcare coverage (medical, dental, and vision)</li>
<li>Life insurance</li>
<li>401(k) retirement plan</li>
<li>Generous paid time off and holidays</li>
<li>Gym membership reimbursement</li>
<li>Tuition reimbursement</li>
<li>Free access to Marathon Health Clinic for employees and covered family members</li>
</ul>

Bard Manufacturing Company is an Equal Opportunity Employer

<h3>Job Description</h3>
Job Description
Customer Service Specialist - dynamic company and culture!
Are you detail-oriented, adaptable, and eager to contribute to a dynamic team? Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Lead role.&nbsp;If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.
 
*Fully onsite, 5 days per week in the office*
 
Position Overview:
• Accurately input customer orders and related data into the system to ensure error-free processing.
• Monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies.
• Perform general administrative tasks, including filing, documentation, and generating reports.
• Work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders.
• Utilize ERP system to manage orders, inventory, and customer information effectively.
• Maintain clear and precise communication with customers to address inquiries and provide updates.
 
Qualifications:
<ul>
<li>Education/Experience:&nbsp;3+ years of relevant experience.</li>
<li>Skills:&nbsp;ERP system preferred, proficient with MS Suite; solution-driven mindset.</li>
<li>Personality Traits:&nbsp;Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li>
</ul>

Why Join Us?
<ul>
<li>Work in a collaborative team environment with opportunities for growth.</li>
<li>Be a part of an organization with an awesome culture and top-notch benefits</li>
</ul>
 
To be considered, apply today or email your resume to&nbsp;Drew.Schroll@RobertHalf com. 
 
Customer Service Specialist 
 
 
 
Desired Experience:
• Minimum of 2 years of experience in a customer service or order entry role.
• Familiarity with ERP systems, particularly Syteline, is highly preferred.
• Background in the manufacturing industry is a strong advantage.
• Excellent data entry skills with a focus on accuracy and attention to detail.
• Ability to multitask and perform effectively in a fast-paced setting.
• Strong communication skills, both verbal and written, for interacting with customers and internal teams.
• Proficiency in using Microsoft Office Suite and other relevant tools.
• Self-motivated with the ability to work both independently and collaboratively.
 
 
To be considered, apply today or email your resume to&nbsp;Drew.Schroll@RobertHalf com.

<h3>Job Description</h3>
Job Description
We are seeking an experienced Customer Service Specialist to join our team! You will be responsible for order entry, processing and helping customers by providing product and service information and resolving issues. Responsibilities:
<ul>
<li>Monitor Customer Service Email</li>
<li>Order entry and processing until order is closed out</li>
<li>Handle customer inquiries and complaints</li>
<li>Provide information about the products and services</li>
<li>Troubleshoot and resolve product issues and concerns</li>
<li>Document and update records. Other duties assigned.</li>
<li>Develop and maintain a knowledge base of the evolving products and services</li>
<li>Other duties assigned.</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in processing orders, data entry &amp; tracking order activity</li>
<li>Must have previous CUSTOMER SERVICE/sales experience is required</li>
<li>Ability to prioritize and multitask</li>
<li>Ability to build rapport with clients</li>
<li>Familiar with bills of lading &amp; shipping methods</li>
<li>Ability to work in a fast-paced environment</li>
<li>Must be dependable</li>
<li>Positive and professional demeanor</li>
<li>Excellent written, verbal and computer skills</li>
</ul>
Location is downtown Memphis on President's Island. Hours 8 to 5 Monday thru Friday with an hour for lunch.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;NO REMOTE WORK AVAILABLE
Please include your salary history to be considered.
Company DescriptionDrexel is listed in the Top 50 companies in Memphis and has been in business since 1972. Drexel offers a competitive salary, excellent benefits and a full time position with salary advancements. 
<h3>Company Description</h3>
Drexel is listed in the Top 50 companies in Memphis and has been in business since 1972. Drexel offers a competitive salary, excellent benefits and a full time position with salary advancements.

<h3>Job Description</h3>
Job Description
Who are you:
Are you an individual who loves to problem solve, has great listening skills and is customer service focused? Are you accustomed to a fast-paced environment all while remaining positive and upbeat? Do you display professionalism and genuinely care about a company's positive culture and values? If so, we would love to hear from you. We are looking to hire a Service Call Agent to oversee customer inquiries and concerns in our call center environment.
 
What you will be doing:
What to expect as a Customer Service Specialist: This is a hybrid role - between Front Desk Support and Customer Service Specialist. Both roles will have an emphasis on Customer Service.
 • Customer Interaction - Call intake • Listen attentively to customer concerns, inquires, and service requests. • Gather and document accurate information about the customer, appliance model, serial number, issue, and pertinent details. • Communications Hub • Work within the supportive team in the Service Department • Appointment Scheduling • Quality Assurance and Problem Resolution • Front Desk Support 2 days a week • Weekly Pay
 
Our ideal candidate has:
<ul>
<li>1+ years of experience as a Call Service Agent, or similar experience/call center</li>
<li>Excellent verbal and written communication skills </li>
<li>Desire to continuously expand skillset </li>
<li>High School Diploma or equivalent</li>
</ul>
 
About our client:
Established in 1983, our client is family owned and operated. Across 4 locations, our client has been serving the Cape &amp; Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero/Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our partner services everything they sell and pride themselves in delivering the best product and customer service possible. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally.
 
Additional information:
<ul>
<li>Monday-Friday, 8:00am-4:30pm</li>
<li>Competitive hourly rate</li>
<li>$21.00-$23.00/hour depending on experience</li>
<li>Healthcare</li>
<li>401k match</li>
<li>Vacation and Sick Time</li>
<li>PTO</li>
</ul>

72,475 Customer Service Specialist Jobs