<h3>Job Description</h3>
Job DescriptionSalary: $18-23 
Overview Express Employment Professionals is seeking a detail-oriented, customer-focused Bilingual Onboarding Specialist to ensure a smooth and welcoming start for every associate. This role manages the full onboarding cyclefrom paperwork to orientationwhile supporting a high-volume front office and occasionally visiting client sites.
Key Responsibilities
<ul>
<li>Coordinate and complete the entire onboarding process for new associates, including:
<ul>
<li>Collecting and reviewing employment documents (I-9, W-4, state tax forms, direct deposit, etc.).</li>
<li>Verifying accuracy and compliance of all required paperwork.</li>
</ul>
</li>
<li>Conduct new-hire orientations to educate associates on:
<ul>
<li>Using the ExpressJobs app for scheduling and job alerts.</li>
<li>Accessing paystubs, submitting timecards, and understanding payroll procedures.</li>
<li>Workplace policies, safety requirements, and employment expectations.</li>
</ul>
</li>
<li>Provide exceptional front-office support, including answering and routing a high volume of incoming calls and responding to candidate inquiries.</li>
<li>Maintain organized digital and paper files; ensure data entry is accurate and timely in all HR systems.</li>
<li>Assist with miscellaneous administrative tasks to support recruiting, payroll, and client services teams.</li>
<li>Perform client check-ins as needed, which may occasionally require night or weekend availability.</li>
</ul>
Qualifications
<ul>
<li>Bilingual in English and Spanish required (written and verbal).</li>
<li>Valid drivers license and reliable transportation required.</li>
<li>Flexibility to work evenings or weekends occasionally, as business needs dictate.</li>
<li>Previous experience in HR, staffing, onboarding, or administrative support is beneficial.</li>
<li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</li>
<li>Excellent communication and customer service skills, with a professional and friendly demeanor.</li>
<li>Proficiency with Microsoft Office Suite and ability to learn new software quickly.</li>
</ul>
Schedule &amp; Work Environment
<ul>
<li>Full-time, on-site role.</li>
<li>Front-office setting with frequent interaction with candidates, associates, and clients.</li>
<li>Some travel to client locations for check-ins.</li>
</ul>
Why Join Express
<ul>
<li>Be part of a mission-driven staffing team connecting people with meaningful work.</li>
<li>Collaborative, high-energy environment with opportunities for growth and professional development.</li>
</ul>
Benefits
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401k</li>
<li>PTO and paid holidays</li>
<li>Employee Assistance Program</li>
</ul>

Billingual Onboarding Specialist

<h3>Job Description</h3>
Job Description
PRINCIPLE CHOICE SOLUTIONS Onboarding Specialist
POSITION PURPOSE The Human Resources Generalist is dedicated to ensuring a smooth and effective onboarding experience for new associates. This role involves coordinating all aspects of the onboarding process, preparing the necessary documentation. Additionally, the position will provide administrative support, address associate inquiries, and assist in other HR functions as needed. ORGANIZATION &nbsp;&nbsp;&nbsp;&nbsp; This position reports directly to the HR Senior Specialist.
 ESSENTIAL FUNCTIONS 
<ul>
<li>Performs all onboarding duties, as required, to support the Human Resource Department.</li>
<li>Completes and processes all required documentation for the onboarding process, including background checks and employment eligibility (E-Verify). </li>
<li>Assist associates and manage all necessary documentation as they navigate VA security access.</li>
<li>Monitor and assist the new hire as they navigate through the onboarding process to ensure all tasks are completed accurately and timely. </li>
<li>Create new associate accounts in ADP and assist with managing all associate information within our company files and systems. </li>
<li>Collaborate with team to develop effective onboarding strategies and changes as needed. </li>
<li>Maintains the integrity and confidentiality of human resource files and records while ensuring records are accurate and up to date and in compliance with federal and state laws.</li>
<li>Responds promptly with clear answers to frequently asked questions from new hires, and collaborates with the Access Team to ensure complex inquiries are directed to the appropriate HR staff for resolution. </li>
<li>Demonstrates a commitment to the organization’s core values and mission.</li>
<li>Engages in regular feedback and constructive dialogue to enhance personal and team performance.</li>
<li>Collaborates with HR team members to perform additional duties as needed.</li>
</ul>
 KNOWLEDGE &amp; EXPERIENCE
<ul>
<li>Degree in Human Resource, or related field preferred.</li>
<li>Minimum of 2 years current experience required.</li>
<li>Excellent verbal and written communication skills.</li>
<li>US Citizenship required, no work sponsorship available</li>
<li>Excellent interpersonal skills with the ability to manage sensitive and confidential data and situations with tact, professionalism, and diplomacy.</li>
<li>Ability to work independently with a high degree of autonomy, accountability, and attention to detail along with the ability to manage multiple tasks and work within time-sensitive deadlines.</li>
<li>Proficient in all Microsoft Office Suite programs, Adobe, and various proprietary HRIS software, with the ability to quickly learn and navigate other necessary systems.</li>
</ul>
 MACHINES &amp; EQUIPMENT The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier. PHYSICAL REQUIREMENTS Must be able to lift and carry up to 20 pounds.&nbsp; Must be able to talk, listen, and speak clearly on the telephone. WORKING CONDITIONS The incumbent works in a hybrid environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.&nbsp; Routine periods of being on the phone utilizing a headset, sitting and data keying are required.&nbsp; Periodic times working at the office site may be required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS’ associate and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. &nbsp;
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bD9uQ3tkeA

HR Onboarding Specialist

<h3>Job Description</h3>
Job Description
Customer Onboarding Specialist
 
About NINJIO
 
NINJIO is the first of its kind cybersecurity awareness training company. We focus on changing human behavior through engaging learning and technology-driven tools leveraging behavioral science as a foundation. NINJIO is a Private Equity-backed and award-winning SaaS company in the category of Security Awareness Training. Founded in 2015, NINJIO has grown to be a premier provider in its class with offices around the globe and an impressive roster of multi-national enterprise clients.
 
We are proud to protect many of the largest companies in the world, and their employees, from cyberthreats. With the highest rated product in the industry and a trajectory to grow many times larger than we are today, NINJIO is poised for continued growth and is looking for exceptional people to join the team.
 
If you are looking to participate in and contribute to rapid growth, be part of the exciting realm of cybersecurity, grow your career by crushing it in your role, and be welcomed into a fun “family” culture of other talented people, then this opportunity may be for you.
 
Position Description
We’re looking for a Customer Onboarding Specialist to guide new customers through the early stages of their journey - ensuring they’re set up correctly, understand the product, and quickly realize value.
 
In this hands-on, customer-facing role, you’ll execute a structured onboarding playbook, communicate effectively with customers, and collaborate closely with internal teams across Product, Customer Success, and Support. You’ll also assist existing clients in adding new services, providing Level 1 troubleshooting, and educating users on our training methodology and platform best practices.
 
The ideal candidate is passionate about helping clients succeed, detail-oriented, and thrives in a fast-paced SaaS environment. This is an excellent opportunity for someone eager to launch their career in Customer Success and Support within the cybersecurity space - someone who enjoys connecting with customers, can explain technical concepts clearly, and is excited to learn and grow in a dynamic industry.
 
Responsibilities
<ul>
<li>Guide new customers through the onboarding process following established steps and milestones.</li>
<li>Host kickoff and check-in calls via Microsoft Teams to gather requirements, confirm setup details, and ensure progress.</li>
<li>Assist with product configuration: help clients set up accounts, users, and integrations.</li>
<li>Provide training and walkthroughs for customers on core product features.</li>
<li>Monitor onboarding progress using internal tools and ensure customers complete each phase successfully.</li>
<li>Document and update customer data, onboarding notes, and progress in CRM and Ticket Management tools</li>
<li>Flag risks or blockers early and escalate issues to senior onboarding specialists or technical teams.</li>
<li>Collaborate cross-functionally to coordinate solutions for customers.</li>
<li>Collect customer feedback and share insights with the team to improve templates, training, and process.</li>
<li>Achieve KPIs such as onboarding completion rate, customer satisfaction, and time-to-value.</li>
</ul>
 
 
Required Skills &amp; Qualifications
<ul>
<li>1–5 years’ experience in SaaS, customer service, account coordination, or related roles.</li>
<li>Excellent English verbal and written communication skills.</li>
<li>Strong organizational and time-management abilities; can juggle multiple customer projects.</li>
<li>Technical curiosity and comfort learning new software quickly.</li>
<li>Customer-first mindset: patience, empathy, and professionalism.</li>
<li>Familiarity with CRM and Ticketing tools (e.g. HubSpot, Zendesk) is a plus.</li>
<li>Ability to follow processes accurately and document details thoroughly.</li>
<li>Collaborative spirit; comfortable asking questions and escalating when needed.</li>
</ul>
 
 
Education
A bachelor’s degree would be great but isn’t a necessity.
 
Position Type
This is a full-time non-exempt (hourly) position and work hours are expected to be from 8:00AM – 4:30PM and could potentially work a hybrid schedule.
 
Location Our headquarters is located in Westlake Village, CA. Position could be remote, however, local applicants are preferred
 
Benefits you will receive:
<ul>
<li>Health Insurance Subsidy for You and Your Dependents</li>
<li>401K</li>
<li>Paid Time Off</li>
<li>Casual Office Environment</li>
<li>Lots of Company-sponsored events (onsite and off)</li>
<li>Free Snacks and Drinks (Onsite)</li>
<li>Weekly Company Paid Lunch (Onsite)</li>
<li>Free Parking (Onsite)</li>
</ul>

Customer Onboarding Specialist

<h3>Job Description</h3>
Job Description
Heal.me is on a mission to make holistic care primary care. There are hundreds of thousands of talented holistic practitioners in North America, like massage therapists, energy workers, chiropractors, acupuncturists, etc., but they're underserved in the marketplace. They often aren't business savvy, and aren't experts in tech - nor should they need to be.
We offer holistic practitioners an all-one-one vertical SaaS solution that includes their own beautifully designed custom website with an integrated booking &amp; payments platform, automated client reviews, and mobile booking app for their clients - everything they need to power their practice and their online presence, so they can spend time focusing on what they do best: working with clients and working on their craft.
Our onboarding &amp; success representatives are the main point of contact for all of our new customers for their first 30 days, and play a critical role as the face of the company. The role consists of hosting onboarding calls over Zoom, setting up their website, helping them schedule their photoshoot, and helping with whatever they need to get fully onboarded and get the most value out of the platform. The right person for this role can connect well with our practitioners and deliver a positive and delightful experience. It's high volume and fast-paced: a normal day consists of ~5-6 zoom calls, setting up websites, and answering a high volume of emails from practitioners. 
$50K/yr salary $500/mo wellness credit Performance Bonuses Stock options (no health insurance - yet!) 
Apply today!

Onboarding & Success Specialist

<h3>Job Description</h3>
Job DescriptionDecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. Since our inception in 1996, we have empowered our clients with industry-leading human resource solutions they need to drive their business. We assist our clients in the areas of payroll, worker’s compensation, human resources, and benefits. We remove the administrative burden of running their business and allow our clients to focus on their revenue-producing activities. Our goal is to deliver customizable, practical workforce solutions that increase profits, reduce costs and liability, and attract, develop, and retain long-term employees.
 
Our Core values include:
Collaboration: working together is critical to achieving organizational goals.
Innovation: growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.
Performance: we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.
Social Responsibility: we place charity and volunteer work at the core of our organization.
Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’
Company Value Statements
In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:
<ul>
<li>Acting with the highest level of honesty, trust, character, and transparency.</li>
<li>Making a unified effort to achieve the goals of the organization; embracing accountability for exceptional performance every day.</li>
<li>Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.</li>
<li>Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.</li>
<li>Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.</li>
</ul>
Summary/Objective
Work directly with the Benefits Implementation Manager on day-to-day tasks. Responsible for handling and overseeing the sales proposal process. Responsible for having in-depth product knowledge of all products offered through DecisionHR. Work with your team to ensure excellent product delivery. Product specialists perform product demonstrations to customers and other stakeholders and assist in their promotions and product releases. As the benefits implementation specialist, you would be responsible for training team members and other departments. 
Benefits Onboarding specialist works directly with Implementation Specialists, Sales, Human Resources, and Account Management Teams to onboard new clients and deliver client renewals. Benefits Implementation Specialist will define and document customer requirements, assist in executing all tasks, collaborate with stakeholders, and partner with clients to ensure the flawless setup of products and services. As a specialist, you will be part of the RFP process, proposal, client setup, renewal, and renewal delivery, and will make and train team members to make presentations to client management about our products and onboarding processes. Once a group is onboarded, the specialists are responsible for overseeing that new members are adequately being delivered enrollments in a timely manner. The ideal candidate has an eye for detail, is proficient at managing timelines, client-centric, and ensures projects are completed on time and in scope. 
Essential Functions
<ul>
<li>Oversee and perform the delivery of client renewals </li>
<li>Supports and collaborates with Sales for successful client onboarding and renewal </li>
<li>Serves as the primary point of contact and advocate for new clients and renewals during the implementation phase </li>
<li>Conduct new client Open Enrollment meetings </li>
<li>Assist sales when needed with the delivery of benefits products during the sales process </li>
<li>Drive progress of implementation across numerous teams </li>
<li>Facilitates client setups through DHR software </li>
<li>Create and manage project plans, timeline trackers, and other standard implementation management documentation </li>
<li>Gain a granular understanding of a new client's business needs, establishing and documenting processes to support those needs, and the successful onboarding of newly sold cases </li>
<li>Consistently look to improve product deliverables </li>
<li>Create, update, and maintain product knowledge information </li>
<li>Assist in solving complex problems and/or conduct complex analyses based on data and facts </li>
<li>Accurately assess and interpret customer needs and requirements and work with customers to confirm the accuracy and intent of selections </li>
<li>Proactively anticipate issues and facilitate resolution </li>
<li>Create and customize department-specific documents </li>
<li>Drive solutions and problem-solving across numerous functional areas; providing additional support in the above areas </li>
<li>Setting up tools and documentation for implementation and renewal kick-off </li>
<li>Coordination and completion of implementation plan updates from functional leads; meeting notes, tracking down follow-ups </li>
<li>Coordinating across multiple areas including tracking follow-ups, troubleshooting issues, escalating non-responders, tracking progress </li>
<li>Build &amp; maintain strong working relationships with all vendors and business units, both internal and external </li>
<li>Tracks tasks, identifies opportunities, anticipates potential obstacles, and finds solutions. </li>
<li>Facilitates and hosts internal and external conference calls with clients, brokers, and vendors. </li>
<li>Establishes and documents client’s business rules in support of client's business objectives </li>
<li>Formulates and communicates the plan of action and resolution for all escalated deliverables. </li>
<li>Follow the company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls, and HIPAA Privacy and Security regulations </li>
<li>Other duties and responsibilities as assigned </li>
</ul>
Required Education and Experience
<ul>
<li> Bachelor’s Degree required or equivalent experience </li>
<li> 5 years+ Benefits Administration </li>
<li>FL 2-15 License </li>
</ul>
 Preferred Education and Experience 
<ul>
<li> Experience working in Sales Force.com, Microsoft Suite of Programs </li>
<li> Proven track record of client-facing experience </li>
<li> Strong decision-making and creative problem-solving skills </li>
<li>Able to work in a fast-paced and changing work environment with a quick turnaround </li>
<li>Excellent organizational skills </li>
<li>Ability to effectively present information and respond to questions from groups of associates, leaders, and clients </li>
</ul>
The preceding position description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.

Benefits Onboarding Specialist

<h3>Job Description</h3>
Job Description
About us:
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.

Duties and Responsibilities:
Support all aspects of recruiting for the Company including but not limited to:
<ul>
<li>Locate qualified, potential applicants using databases or online job posting boards</li>
<li>Communicate with potential applicants by phone, email, or in person</li>
<li>Screen resumes and interview candidates for various positions within an organization</li>
<li>Create job announcements that list requirements for each job, such as desired work experience, education, and job skills</li>
<li>Apply principles of behavioral interviewing to access the qualifications of candidates</li>
<li>Investigate referrals and references sources to formulate a well-rounded view of applicants</li>
<li>Establish and maintain professional relationships with colleges and local organizations to participate in job fairs or networking events</li>
<li>Prepare attracting hiring packages and communicate with selected applicants to offer employment</li>
<li>Make staffing / hiring recommendation</li>
<li>Set key recruiting policies</li>
<li>Negotiate salary and benefits with candidates</li>
<li>Communicate with managers cross-functionally to coordinate and schedule interviews</li>
<li>Exercise discretion or independent judgment on a regular basis, including but not limited to, by recruiting, interviewing, negotiating compensation, and recommending to hire candidates.&nbsp;</li>
<li>Maintain employee confidence and protects operations by keeping human resource information confidential</li>
<li>Coordinate and facilitate New Hire Orientation for new employees, ensuring a smooth transition into the company</li>
<li>Ensure all necessary paperwork (e.g., tax forms, contracts) is completed accurately and in compliance with legal and company requirements</li>
<li>Work closely with hiring managers and other departments to ensure all necessary tools, equipment, and access are ready for new employees</li>
<li>Create a positive and engaging experience for new hires to help them feel welcomed and supported throughout the onboarding process</li>
<li>Maintain and track onboarding progress, provide feedback, and identify opportunities for process improvement</li>
<li>Maintain accurate record-keeping of all applicants and retention files for required period</li>
<li>Maintain quality service by following organization standards</li>
<li>Enforce company policies through effective and efficient communication</li>
<li>Support all aspects of the Human Resources Department in administrative tasks such as data entry, organizing, scanning, labeling, and filing HR documents</li>
<li>Assist with the day-to-day efficient operations of the HR office</li>
<li>Other duties as assigned</li>
</ul>
Qualifications and Experience:
<ul>
<li>Education requirement: Bachelor’s Degree in Human Resources preferred</li>
<li>Minimum 3 years of experience in recruiting, within the manufacturing industry is preferred.</li>
<li>Good communication skills, attention to detail, and strong organizing skills</li>
<li>Must be able to exercise good judgement</li>
<li>Significant recruiting experience for a high-volume organization, agency, or executive search firm strongly preferred</li>
<li>Willingness to use cold or warm calling methods to recruit or research potential applicants</li>
<li>Familiarity with applicant tracking systems and social media applications</li>
<li>Excellent analytical skills to track metrics and interpret data for strategic recruiting campaigns</li>
<li>A professional, courteous demeanor on the phone and in-person</li>
<li>An impeccable public image, including on social media</li>
<li>Strong interpersonal skills, especially the ability to network and establish professional relationships</li>
<li>Availability to travel within the United States to attend job fairs and networking events</li>
<li>Ability to work under pressure and prioritize in a demanding, fast-paced environment with strict deadlines</li>
<li>Proficiency in MS Windows with MS Office Application (Word, Excel, Outlook)</li>
<li>Ability to demonstrate good common sense and sound judgment</li>
<li>Ability to perform well in a fast-paced work environment</li>
</ul>
Benefits Overview:
<ul>
<li>Holiday Pay</li>
<li>Paid Time Off</li>
<li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Life Insurance</li>
<li>Flexible Spendings Account (FSA)</li>
<li>401k</li>
</ul>
Company DescriptionHeadquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices. 
<h3>Company Description</h3>
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.

Recruiting & Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Job OverviewWe are looking for a dedicated and organized Supplier Onboarding Specialist to join our team. In this role, you will oversee and manage various projects focused on onboarding suppliers for all Saronic locations under the supplier development group. &nbsp;You will collaborate with internal and external teams, partners and suppliers to maintain high level accuracy with supplier controls.Responsibilities
<ul>
<li>Supplier Onboarding: onboard suppliers via comms from Saronic employees</li>
</ul>
·&nbsp;&nbsp; Drive efforts for new suppliers, scope out the business case, identify department demand·&nbsp;&nbsp; Owner of data accuracy·&nbsp;&nbsp; Compiles and retains all applicable supplier and Saronic supplier partnership documentation
<ul>
<li>Cross Team Collaboration: Collaborate with the Supplier Quality Coordinator to ensure supplier information is accurate within the approved supplier list; ensuring current supplier certifications and documentation as applicable.&nbsp; Collaborate with the Supplier Quality Coordinator to ensure ASL diagram process compliance</li>
<li>NDA: Serve as the NDA process owner for Supply Chain</li>
<li>Supplier Documentation: Manage all supplier forms and documentation through the appropriate internal channels and ensure timely onboarding initiatives</li>
<li>Supplier &amp; Supplier Development: Report out and schedule regular meetings with appropriate representatives to ensure short and long-term projects targets are met for the Supplier Development team</li>
<li>Supplier Visits: Coordinate offsite supplier visits for the Supplier Development team members</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in supply chain management, Business Administration, Logistics, or a related field</li>
<li>2-4 years of experience in supply chain coordination, logistics, or a related field</li>
<li>Strong organizational and multitasking abilities, with a keen eye for detail</li>
<li>Excellent communication and interpersonal skills, capable of working effectively with diverse teams and external partners</li>
<li>Proficiency in supply chain management software and MS Office Suite</li>
<li>Strong analytical and problem-solving skills, with the ability to interpret data and generate actionable insights</li>
<li>Proactive and self-motivated, with a focus on continuous improvement and the ability to thrive in a fast-paced startup environment</li>
<li>Collaborative team player with a positive attitude and a commitment to achieving goals</li>
</ul>
Benefits
<ul>
<li>Medical Insurance:&nbsp;Comprehensive health insurance plans covering a range of services</li>
<li>Saronic pays 100% of the premium for employees and 80% for dependents</li>
<li>Dental and Vision Insurance:&nbsp;Coverage for routine dental check-ups, orthodontics, and vision care</li>
<li>Saronic pays 99% of the premium for employees and 80% for dependents</li>
<li>Time Off:&nbsp;Generous PTO and Holidays</li>
<li>Parental Leave:&nbsp;Paid maternity and paternity leave to support new parents</li>
<li>Competitive Salary:&nbsp;Industry-standard salaries with opportunities for performance-based bonuses</li>
<li>Retirement Plan:&nbsp;401(k) plan</li>
<li>Stock Options:&nbsp;Equity options to give employees a stake in the company’s success</li>
<li>Life and Disability Insurance:&nbsp;Basic life insurance and short- and long-term disability coverage</li>
<li>Additional Perks:&nbsp;Free lunch benefit and unlimited free drinks and snacks in the office</li>
</ul>
Physical Demands
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.&nbsp;&nbsp;</li>
<li>Occasional standing and walking within the office.&nbsp;&nbsp;</li>
<li>Manual dexterity to operate a computer keyboard, mouse, and other office equipment.&nbsp;&nbsp;</li>
<li>Visual acuity to read screens, documents, and reports.&nbsp;&nbsp;</li>
<li>Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.&nbsp;&nbsp;</li>
<li>Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).&nbsp;</li>
</ul>
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in&nbsp;8 U.S.C. 1324b(a)(3).&nbsp; Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Supplier Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionPOS Onboarding Specialist – Ft. Walton, FLExpert Technical Solutions has an outstanding opportunity for a POS Onboarding Specialist with a fast-growing company in Ft. Walton, FL.This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!Your role will be to guide clients from Sale to Go Live with tailored system setup and training ensuringeach client is confident and ready to succeed with their new POS system.Duties and Responsibilities:
<ul>
<li>Engage sales personnel after the sale to confirm operational needs and finalize system specifications</li>
<li>Validate hardware/software compatibility with customer requirements</li>
<li>Serve as the technical liaison between Sales and Systems Teams.</li>
<li>Design and build POS menus to align with business workflows.</li>
<li>Configure POS systems, payment processing settings, and 3rd -party integrations.</li>
<li>Stage and test systems prior to deployment to ensure readiness.</li>
<li>Lead remote and onsite end-user training sessions.</li>
<li>Provide live support during Go Lives to ensure a smooth transition to the new system.</li>
<li>Ensure user confidence and address issues as they arise as they arise during launch.</li>
<li>Maintain professional communication with clients throughout the onboarding process.</li>
<li>Open, update, and resolve onboarding-related tickets in PSA</li>
<li>Ensure accurate and timely status updates for internal and external stakeholders.</li>
<li>Document onboarding procedures and best practices</li>
<li>Gather customer feedback and work with teams to refine the onboarding process.</li>
<li>Collaborate with Sales, Installation, and Support teams to ensure a seamless customer journey.</li>
</ul>
Skills:
<ul>
<li>Excellent written and verbal communication skills</li>
<li>Experience with POS system menu building and configuration</li>
<li>Customer training or onboarding experience</li>
<li>Project coordination and multitasking ability</li>
<li>Familiarity with ConnectWise Manage or similar PSA software</li>
<li>Ability to translate business needs into technical setups</li>
<li>Ability to work independently, follow checklists, and manage time effectively</li>
<li>Restaurant or hospitality experience </li>
</ul>

POS Onboarding Specialist

<h3>Job Description</h3>
Job Description
Information Technology Onboarding Specialist 
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. Les Olson Company does "I.T. the LOC Way": with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! 
What we want:
We're looking for an onboarding specialist who loves networking and computing to join our IT team. The ideal candidate is seeking a chance to grow their career in IT and is eager to learn about new technologies and gain new skills. Our dream candidate loves working as part of a team. The candidate wants a job where two days never look the same, and each day is filled with exciting challenges. We're searching for someone who will be the initial point of contact between customers and the company, providing enthusiastic tech help delivered in a friendly and approachable way. The ideal candidate keeps careful track of deadlines, carefully manages onboarding projects from start to finish, and makes sure the customer is thrilled with the outcome.
Who we are: 
Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community. 
<ul>
<li>We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day. </li>
<li>We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do. </li>
<li>We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives. </li>
</ul>
Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!
What we offer: 
<ul>
<li>Paid Time Off </li>
<li>Sick Days </li>
<li>Paid Holidays</li>
<li>401k match + Pension </li>
<li>Work-life Balance</li>
<li>Full Medical, Dental &amp; Vision + HSA </li>
<li>Life Insurance </li>
<li>Local Volunteer Opportunities</li>
</ul>
What you'll do: 
<ul>
<li>Manage new client onboarding from beginning to end</li>
<li>Communicate clearly in technical or non-technical verbiage as the situation or audience requires</li>
<li>Understand client needs, processes and goals</li>
<li>Assist clients via email, text, phone and remote support session</li>
<li>Identify ways to improve client experiences</li>
<li>Be a great team member and problem solver</li>
<li>Deliver a world-class client experience</li>
</ul>
Required Qualifications and Expectations
<ul>
<li>Basic knowledge of routing and switching, troubleshooting of both technologies</li>
<li>Proficiency with popular software from vendors such as Microsoft, Adobe, Salesforce, Intuit, etc.</li>
<li>Basic knowledge of Active Directory</li>
<li>Fundamental firewall knowledge - SSL VPN creation, user accounts, etc.</li>
<li>Ability to build a desktop from components</li>
<li>Basic knowledge of Group Policy</li>
<li>Solid customer service abilities including telephone skills</li>
<li>Ability to develop and maintain collaborative relations among all levels of an organization</li>
<li>Ability to prioritize responsibilities and to operate with changing priorities</li>
<li>Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations</li>
<li>Ability to demonstrate accuracy and thoroughness, apply feedback to improve performance, and monitor own work to ensure quality</li>
<li>Self-starter with follow-through</li>
<li>Current high-level industry recognized certifications are not required, but are a plus</li>
<li>Ability to show up on time and looking professional</li>
<li>Ability to pass to random drug tests and a background check</li>
<li>Must have a current and valid driver's license and a clean driving record, as well as reliable transportation to travel to customer locations</li>
</ul>
Hours: 8am-5pm, M-F, with possibility for overtime and on-call opportunities
 Job Posted by ApplicantPro

IT Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:Hi, we’re Actabl.
 
We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.
 Our Valued Behaviors
<ul>
<li>Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
<ul>
<li>Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.</li>
<li>Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.</li>
</ul>
</li>
<li>Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.</li>
<li>Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.</li>
<li>Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. </li>
<li>Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.</li>
</ul>
In this role you will:
The Customer Onboarding Specialist at Actabl plays a crucial role in the successful deployment of our solutions, ranging from assisting with initial configurations to independently managing complex implementations for key clients in our EMEA market. This individual will utilize customer requirements to configure Actabl applications, work closely with customers throughout the deployment lifecycle, and ensure a smooth transition through configuration, deployment, and hand-off activities. Responsibilities expand to include advanced configuration, client relationship management, mentorship, development of best practices, and strategic oversight of multiple projects and team members, ultimately ensuring high-quality and timely solution delivery.
 
We are especially interested in candidates with hotel operations experience, as this insight provides valuable context when supporting our hospitality customers.
 
Typical Functions:
 
Configure and deploy systems:
<ul>
<li>Perform comprehensive system setup and configuration based on client requirements and project specifications.</li>
<li>Execute accurate and efficient data loading from various sources into the system.</li>
<li>Design, develop, and implement custom reports to meet client analytical and operational needs.</li>
<li>Conduct detailed data mapping and transformation to ensure seamless integration and data integrity across systems for all implementation projects.</li>
</ul>
Support project management: 
<ul>
<li>Actively participate in customer calls and meetings alongside Project Managers to provide technical support and address client inquiries.</li>
<li>Contribute to project review sessions by offering insights into technical progress, challenges, and proposed solutions.</li>
<li>Collaborate with Project Managers to understand client expectations and translate them into actionable technical tasks.</li>
</ul>
Communicate project status: 
<ul>
<li>Maintain robust and proactive communication with Project Managers and relevant stakeholders regarding project progress, milestones, and potential roadblocks.</li>
<li>Promptly escalate any critical issues, risks, or deviations from the project plan to the Project Manager, providing clear context and proposed solutions.</li>
</ul>
Document configurations: 
<ul>
<li>Accurately and comprehensively document all custom configurations, system settings, and process flows within customer accounts.</li>
<li>Maintain detailed records of changes, updates, and specific client requirements to ensure consistency and facilitate future support.</li>
</ul>
Troubleshoot and research: 
<ul>
<li>Proactively identify and diagnose configuration problems, system malfunctions, and data discrepancies.</li>
<li>Conduct thorough research and analysis, utilizing internal knowledge bases, documentation, and external resources to identify root causes.</li>
<li>Develop and test alternative solutions, consulting with peers and subject matter experts to validate approaches before implementation.</li>
</ul>
Facilitate testing: 
<ul>
<li>Support and actively participate in business process testing (BPT) of the application to ensure functionality aligns with client requirements.</li>
<li>Collaborate with quality assurance teams to identify, report, and track defects.</li>
<li>Assist in preparing test data and executing test scripts prior to formal end-user acceptance testing (UAT).</li>
</ul>
Ensure timely delivery: 
<ul>
<li>Proactively monitor project timelines and individual task progress to ensure all components of implementation projects are completed on schedule.</li>
<li>Identify potential delays early and collaborate with the project team to mitigate risks and maintain project momentum.</li>
</ul>
Manage implementation tasks: 
<ul>
<li>Coordinate and effectively prioritize multiple implementation tasks, balancing competing demands and deadlines.</li>
<li>Develop and maintain detailed project plans, timelines, and task lists, ensuring clear accountability.</li>
<li>Regularly communicate project status, progress, and identified risks to project managers, senior management, and customers as needed, providing transparent updates.</li>
</ul>
Oversee quality assurance: 
<ul>
<li>Assist in overseeing the entire implementation process, working closely with internal teams and external customers to ensure adherence to quality standards.</li>
<li>Conduct internal reviews and validations to confirm that implemented solutions meet functional and technical specifications and deliver a high-quality end product.</li>
<li>Provide expertise and guidance to ensure best practices are followed throughout the implementation lifecycle.</li>
</ul>
Additional Responsibilities: Perform other duties as assigned to support the team and organization’s goals.
 
Requirements:Unpacking What We’re Looking For Ideal Skills &amp; Experience:
<ul>
<li>Fluency in English &amp; French is required</li>
<li>A minimum of 2 years of experience working in a hotel operations position on property or 3+ years knowledge of SaaS sales or customer success experience in the hotel industry</li>
<li>Experience with Actabl products (Alice, Transcendent, Hotel Effectiveness, ProfitSword) is preferred but not required</li>
<li>Skilled in SaaS Platform configuration and customization</li>
<li>Customer Service, technical experience, or similar experience preferred</li>
<li>Ability to triage current work queue and prioritize accordingly</li>
<li>Experience training Customers on how to use the software, and addressing their specific business needs preferred</li>
<li>Ability to troubleshoot and diagnose issues that arise during implementation (both technical and non-technical)</li>
<li>Ability to work with customer data to ensure smooth integration and reporting, possibly using tools like Excel, BI platforms, or analytics software</li>
</ul>
 
Key Competencies:
<ul>
<li>Problem Diagnosis: Ability to troubleshoot and diagnose issues that arise during implementation (both technical and non-technical).</li>
<li>Business Process Analysis: Understanding how a customer’s workflows and processes work so you can help adapt the solution to their specific needs.</li>
<li>Data Analysis: Ability to work with customer data to ensure smooth integration and reporting, possibly using tools like Excel, BI platforms, or analytics software.</li>
<li>Understanding of software platforms: Familiarity with cloud-based software solutions and how they differ from traditional software models.</li>
<li>Configuration &amp; Customization: Experience configuring software products to meet client needs, including adjusting settings, setting up workflows, and customizing features.</li>
<li>Data Management: Skills in managing, migrating, and validating data from client systems into the software platform.</li>
<li>Customer Onboarding and Training: Experience guiding internal and external customers through the onboarding process, training them on how to use the software, and addressing their specific business needs.</li>
<li>Customer Communication: Strong verbal and written communication skills to explain complex concepts clearly to non-technical clients.</li>
<li>Customer Service Orientation: A proactive attitude toward helping internal and external customers resolve problems quickly, as well as fostering long-term customer relationships.</li>
<li>Cross-functional Collaboration: Experience working with development, sales, support, and customer success teams to ensure all aspects of the implementation are covered.</li>
<li>Industry-specific Expertise: Knowledge of the hospitality industry is beneficial to understand the customer’s pain points and operational needs, but not required.</li>
<li>Compliance &amp; Security Awareness: Familiarity with data protection regulations (e.g., GDPR, HIPAA) and best practices in software implementations that involve sensitive customer data.</li>
<li>Adaptability: Software environments are dynamic, so the ability to adapt to changing customer needs, product updates, and new challenges is essential.</li>
<li>Attention to Detail: Implementations often involve detailed configurations and data setups, requiring accuracy.</li>
<li>Time Management: Ability to handle multiple projects at once and prioritize effectively.</li>
</ul>
 
We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!
 
Work Environment:
This is a fully remote position and will involve 85-90% travel across Europe throughout the year to support customers with onboarding and training. Ideally this person should be based in Europe with easy access to international airports and/or train stations. Candidates located outside of Europe will be reviewed and considered if necessary. 
 Actabl Around the World:
We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta &amp; Tampa, and our remote based domestic &amp; international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team.
 
Compensation:
Qualified candidates can expect a salary range of £39,000 - £44,000 GBP or €46,000 - €48,000 Euro (or equivalent in other currency of choice) depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance. 
 Ready to Check-in to Your Next Role?If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today! Candidate AI Usage Policy
We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.
 Accommodation Requests
We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at <a href="mailto:people-team@actabl.com" target="_blank">people-team@actabl.com</a>. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed!
 Our Nondiscrimination Promise
Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

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