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<h3>Job Description</h3>
Job Description
Position Summary:The Pharmacy services Specialist will assist the Clinical Services staff (pharmacists and technicians) in all aspects of pharmacy operations and services including Medicare part D oversight, coverage determination and re-determination (appeal) process, workflow management and direct communication to all applicable parties (internal and external). The pharmacy specialist will also work with the compliance department to perform frequent audits and provide exceptional customer service (internal and external) within applicable departmental and local and federal regulatory guidelines.
Essential Duties and Responsibilities 
<ul>
<li>Conducts Eligibility Reconciliation, coverage determination and redetermination based on specific CMS required guidelines. </li>
<li>Leads and support the creation, maintenance, and organization of SOP's, P&amp;P, and business process flows Acts as the subject matter expert (SME) for pharmacy benefit design, products and programs as it relates to CMS and other regulatory entities. </li>
<li>Interacts with pharmacy benefit manager (PBM) to support the implementation of new pharmacy products or services and oversee all regulatory reporting requirements.</li>
<li>Conducts operational training participate in compliance and quality initiatives as it relates to the pharmacy department.</li>
<li>Participate the delegation oversight and conduct frequent audits to ensure compliance with regulatory entities such as CMS, NCQA, URAC.</li>
<li>Intervenes, as necessary, to resolve member or provider issues with network pharmacies to ensure members receive medications in a timely manner.</li>
<li>Communicate, collaborate and cooperate with internal and external stakeholders.</li>
<li>Adheres to all Compliance/Program Integrity requirements.</li>
<li>Complies with HIPAA Regulations Ensures safe care to patients, staff and visitors; adheres to all Apex Health Solutions policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. </li>
<li>Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In addition to the qualifications below, the qualified candidate must have:
<ul>
<li>Knowledge of pharmacy operations and drug information.</li>
<li>Customer service abilities including effective listening skills. </li>
<li>Ability to meet strict deadlines and deliver project results within a specific timeframe.</li>
<li>Demonstrates strong project managements skills with the ability to analyze issues and problem-solve working accurately with attention to detail within specified time periods.</li>
<li>Knowledgeable and compliant with all relevant laws, rules regulations and accreditation standards and requirement.</li>
<li>Ability to set priorities and solve problems and respond to emergency requests. </li>
<li>Proficiency in word, excel &amp; power point Excellent verbal and written communication skills</li>
<li>Working knowledge of PBM system or experience working in a health plan or managed care setting.</li>
<li>Must be a team player.</li>
</ul>
Competencies: To perform the job successfully, an individual should demonstrate the following:
Adaptability - Adapts to changes in the work environment. Manages competing demands. Accepts criticism and feedback. Changes approach or method to best fit the situation.
Communication - Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication methods.
Dependability - Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.
Quality - Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
Quantity - Meets productivity standards. Completes work in timely manner. Strives to increase productivity. Works quickly. Achieves established goals.
Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.

Education/Experience: 
Required:
· High School Diploma or Equivalent required.
· Two (2) to five (5) years of experience as a pharmacy tech in a retail or community pharmacy setting, health plan, HMO and/or PBM setting. 
OR
· Prior population health experience or other work experience in an equivalent background such as Medicare Part D program.
Certificates and Licenses: Current, unrestricted Certified Pharmacy Technician (CPhT) with active Registration with applicable State Board of Pharmacy upon hire required.
Supervisory Responsibilities: None
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pharmacy Services Specialist

<h3>Job Description</h3>
Job DescriptionAre you a caring, organized, energetic, optimistic, reliable, team player with great interpersonal skills? COME WORK WITH US while we help build a world in which individuals with disabilities and other disadvantages realize their full potential.
 
**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days)**
 
Position: Education/Employment Specialist 3 – Part Time 
Location: Berkshire County 
Rate of Pay: $25.80 per hour 
Hours: 20 hours per week
Schedule: Monday-Friday between 8:30a-4:40pm, Four, 5 hour days, with occasional nights and weekends required
“Want to work with students? If you are an engaging, open-minded, and enthusiastic individual, then this is the position for you!”
Summary: 
<ul>
<li>Join our innovative and passionate team to inspire students. Use innovative technology such as virtual reality and other platforms as tools to facilitate and engage students. Teach small groups in schools and community settings, helping an array of neurodiverse students ages 14-22 gain pre-employment transitional skills to better prepare them for the job world or post-secondary education. Main responsibilities of this position entail teaching and engaging students with self-advocacy, job exploration, workplace readiness skills, work-based learning experiences (internships) and post-secondary education. You will work with school personnel, higher education programs and community employers building strong partnerships to support these students with their pursuits. Learn how Virtual reality is being used to make learning fun and engaging in a safe and controlled environment. </li>
</ul>
"Current and former teachers and para-educators, are strongly encouraged to apply!" 
Qualifications: 
<ul>
<li>Minimum of a high school diploma or GED/Hi-Set and 5 years of related experience required; or an Associate's degree with at least 2-3 years of experience required; or Bachelor’s degree preferred. </li>
<li>Knowledge of and respect for diverse populations.</li>
</ul>
Requirements: 
<ul>
<li>Ability to travel as far north as Adams, and as far south as Great Barrington to meet program needs. (Mileage reimbursement eligible.)</li>
<li>Ability to use computers to include Microsoft Word, data entry, email, and internet essential. </li>
<li>Must have a valid driver's license, good driving record, use of vehicle and willingness to transport participants in personal vehicle. </li>
<li>Must be able to travel within the region to access residential settings, employers, offices and community organizations.</li>
</ul>
 
“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”
Full-time Viability staff members are eligible for the following:
<ul>
<li>Health, Dental &amp; Vision insurance plans.</li>
<li>Dependent care flexible spending account.</li>
<li>Flexible Spending &amp; Health Savings account.</li>
<li>Pet-plan discount program offered through Fetch. </li>
<li>Company paid Long-term Disability insurance.</li>
<li>Company paid Short-term Disability insurance. (NY &amp; OK employees only) </li>
<li>Company paid Life &amp; AD&amp;D insurance.</li>
</ul>
Benefits &amp; Perks for all Viability staff members:
<ul>
<li>Employer matched 403B contributions starting day 1 of employment.</li>
<li>Eligible for Tuition Reimbursement.</li>
<li>Generous paid time off.</li>
<li>11 Paid Holidays a year.</li>
<li>Access to training and professional development resources through our comprehensive online learning platform.</li>
<li>Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!</li>
<li>Employee Assistance Program that provides confidential assistance for all life challenges.</li>
<li>Work-life balance.</li>
</ul>
Who We Are
Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.
Our Mission
Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.
 Our Vision
Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Education and Employment Specialist 3 - Human Services

<h3>Job Description</h3>
Job Description
 
About Rural Healthcare Group (“RHG”)
Rural Healthcare Group is a leading provider organization on a mission to improve the lives of people living in underserved communities through high-quality primary care. By creating a positive and motivating environment for our clinic-teams, we can improve the way we show up for our patients, and ultimately improve their experience and health outcomes. When our clinics thrive, so do our patients and communities.
Job Title: Front Office Coordinator General Summary of Duties: Performs all front office functions including patient relations, answering telephones, taking messages, scheduling appointments, patient registration, insurance verification, copying, and creating/filing documents, cashiering and data entry, Supervisor: Practice Manager Supervisory Responsibilities: None Major Responsibilities/Tasks:
<ol>
<li>Answer and screens telephone calls in a courteous manner, and record messages for providers and other personnel.</li>
<li>Greet patients and guests with a courteous and friendly manner.</li>
</ol>
<ol>
<li>Schedule patient appointments and procedures according to established policies and procedures.</li>
</ol>
<ol>
<li>Obtain accurate information from patients and ensure all registration forms are complete.</li>
</ol>
<ol>
<li>Collect and enter patient and insurance payments and reconcile charges daily.</li>
</ol>
<ol>
<li>Prepare insurance forms and associated correspondence.</li>
</ol>
<ol>
<li>Follow up with insurance companies to ensure that verification is obtained timely and accurately.</li>
</ol>
<ol>
<li>File documents in appropriate sections of patient electronic health record and keeps patient charts in proper order.</li>
</ol>
<ol>
<li>Create letters and forms as needed according to company policies and procedures according to company policies and procedures</li>
</ol>
<ol>
<li>Data entry of patient demographics and insurance information</li>
</ol>
<ol>
<li>Maintain files and records in a confidential manner.</li>
</ol>
<ol>
<li>Maintain organization and efficiency of front office, including office supply inventory.</li>
</ol>
<ol>
<li>Maintain patient confidentiality.</li>
</ol>
<ol>
<li>Perform other related duties as directed or assigned.</li>
</ol>
EDUCATION: High school diploma or GED. EXPERIENCE: Minimum of two years of front desk experience in a medical office required. Performance Requirements: Knowledge:
<ol>
<li>Knowledge of company policies and procedures.</li>
<li>Knowledge of medical terminology and insurance practices.</li>
<li>Knowledge of computer programs and applications.</li>
<li>Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.</li>
<li>Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.</li>
</ol>
Skills:
<ol>
<li>Skill in operating office equipment</li>
<li>Skill in handling paperwork/filing adequately.</li>
<li>Skill in handling incoming phone calls and triaging appropriately.</li>
<li>Skill in written and verbal communication.</li>
<li>Skill in gathering, interpreting, and reporting insurance information.</li>
<li>Skill in trouble-shooting insurance claims issues and resolving appropriately.</li>
</ol>
Abilities:
<ol>
<li>Able to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.</li>
<li>Ability to work effectively as a team member with providers and other staff.</li>
<li>Ability to interpret and understand insurance benefits and reimbursement.</li>
<li>Ability to flexibly respond to changing demands.</li>
<li>Ability to organize and prioritize tasks effectively.</li>
<li>Ability to communicate clearly.</li>
<li>Ability to work with little supervision. Ability to establish and maintain effective working relationships with patients, employees, and the public.</li>
</ol>

Equipment Operated: Office machinery including computers, fax, scanner, calculator, and photocopier. Occasionally lift and carry files up to 25 pounds. Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions. Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple patient and staff demands and deadlines.

Patient Services Specialist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Benefits/Perks 
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Life Insurance</li>
<li>Disability Insurance</li>
<li>403b</li>
<li>PTO</li>
<li>Paid Holidays</li>
<li>Flexible Spending Account</li>
<li>Employee Assistance Program</li>
</ul>
Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Social Services Specialist Ensures quality programming and provision of structured recreational and socialization activities. Designs groups, activities and events of an educational, therapeutic and social nature to improve the skills of individuals receiving Crisis Stabilization services. Also, assesses needs and interest of Crisis Stabilization (CSU) and/or Childrens Crisis Stabilization (CCSU) patients to develop resources, make arrangements and implement plans that will assist the patient in their recovery and post-discharge environment. The crisis stabilization units provide emergency psychiatric services. Most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. Due to the types of services provided, crisis stabilization units are a fast paced working environment and present employees with challenging and rewarding opportunities. Employees work together and support one another in a friendly, team oriented atmosphere. Responsibilities 
<ul>
<li>Plans, schedules and conducts therapeutic educational groups on variety of population specific topics.</li>
<li>Manages and administers the token economy program. Reviews recommendations periodically.</li>
<li>Orders and maintains activity supplies for groups and programming via the purchasing department or obtaining goods in person</li>
<li>Assists primary clinician in directing individuals in obtaining goals established within the treatment plan</li>
<li>Performs daily documentation reflecting observations of individuals in group activities. Documentation should include the following: level of participation, interaction, socialization and recreational skills.</li>
<li>Completes initial and ongoing assessments of the patient and his/her post discharge environment.</li>
<li>Serves as a member of the Multi Disciplinary Treatment Team in order to develop the Treatment Plan/Discharge Plan and assist the patient in achieving desired goals.</li>
<li>Develops resources that are individualized and appropriate to support successful functioning in community/targeted environment.</li>
<li>Maintains administrative records.</li>
<li>Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms.</li>
<li>Discharges patients from the Duval County e-portal when patient is discharged from MHRC.</li>
<li>Maintains communication with supervisor relative to problems, unusual events as well as successful achievements.</li>
<li>Facilitates appropriate transportation for patients upon discharge. </li>
</ul>
Qualifications 
<ul>
<li>In order to be considered, candidates must have a Bachelors Degree in Human Services field. Experience with the mental health population preferred. </li>
<li>The Social Services Specialist must be able to manage work assignments, complete tasks in a timely, accurate manner with minimal supervision, and interact therapeutically with patients and their families.</li>
<li>Candidates will need a working knowledge of Microsoft Office Programs, email and the use of the Internet.</li>
</ul>
Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Inpatient Social Services Specialist

<h3>Job Description</h3>
Job Description
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. 
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: 
<ul>
<li>Full-time employees receive 100% paid health, dental &amp; vision insurance</li>
<li>Earn incentives up to 15%, depending on position</li>
<li>401K plan with employer matching funds up to 5%</li>
<li>Profit Sharing</li>
<li>Tuition reimbursement</li>
<li>Gym membership reimbursement</li>
<li>Paid time off for holidays, vacation, and sick days</li>
<li>Credit Union West membership and discounts</li>
</ul>
 
Be part of our award-winning team!
 
POSITION SUMMARY
Enhances the quality of life for our members by embracing the organization’s mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports opening of consumer and business new accounts, account maintenance and consumer personal and home equity loan applications and funding. All duties will primarily be performed at the individuals home branch. However, they must also be prepared to provide onsite support to other branch locations as needed.
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES
• Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing, funding of consumer loans including personal, credit cards, auto, and home equity, as well as submitting qualified department referrals. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
• New Account and Member Maintenance – Opens, maintains, and closes a wide variety of membership accounts such as: savings, checking, certificate, and retirement accounts. Opens specialty accounts such as Business, Trust and Estate. Provides members and team members with proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Encourages adoption of digital services. Completes teller transactions as needed.
• Resource and Branch Support – Provides subject matter expert resources to branch team and acts as a lead in the absence of a manager to de-escalate member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures. Completes auditing, cash ordering and vault related responsibilities as assigned. Completes teller transactions as needed.
• Performs other duties as assigned.
QUALIFICATIONS &amp; REQUIREMENTS
EDUCATION: A high school diploma or G.E.D.
EXPERIENCE: A minimum of 3-5 years of lending experience in a financial institution required. Ability to work shifts between the hours of Monday – Saturday 8am to 6pm. NMLS required. Bilingual preferred.
SKILLS &amp; COMPETENCIES
• Live the mission, vision, and core values of the credit union.
• Able to communicate effectively and tactfully with employees and members both orally and in writing.
• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
• Thorough knowledge and understanding of organization’s Employee Handbook and policies.
• Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets &amp; Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Member Loan Specialist

<h3>Job Description</h3>
Job Description
 
JOB DESCRIPTION
 
 SUMMARY:
Individual requires an ability to communicate effectively with prospective and current Members and to represent the credit union in a positive and professional manner. Identifies solutions for Members’ financial needs by being knowledgeable about the Credit Union’s products and services. Responsible for various file maintenance and posting procedures, communicating with Members on problems that may arise, and performing various other support functions within the department.
****************************************************************
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Perform all Member Operations duties as required, such as but not limited to, posting ACH and Share Drafts, Ach origination, posting to G/L accounts, creating and updating spreadsheets, Plastic Card issues, issuing letters to, and for Members, analyzing reports, Levies and Subpoenas, reconciling Branch Operations, Cash Letters, and performing Wire Services.</li>
<li>Address disputed items in a timely manner. Ensuring that processes and files comply with NACG and other related regulations.</li>
<li>Provide Members with courteous, professional, prompt, and accurate service.</li>
</ul>
<ul>
<li>Responds in a professional manner to Members' inquiries, requests, or problems.</li>
</ul>
<ul>
<li>Maintain an up-to-date and thorough knowledge of all credit union products and services.</li>
<li>Identifies solutions for Members’ financial needs by promoting and referring appropriate products and services by utilizing Island Federal Credit Union’s preferred way of selling.</li>
<li>Communicating with outside agencies as required.</li>
<li>Perform routine responsibilities with limited supervision.</li>
<li>Interact with Members to solve problems, provide account balances, and transfer funds between accounts.</li>
<li>Resolve problems encountered by co-workers in a timely manner.</li>
<li>Accommodate flexible work schedule to meet department needs, including evenings and weekends.</li>
<li>Keep all Credit Union Member and employee related business in strictest confidence.</li>
<li>Possess general knowledge of BSA rules and regulations. Completes and passes BSA Training requirements.</li>
</ul>
<ul>
<li>Maintain a neat and orderly work area.</li>
<li>Ability to perform all other duties as assigned and willingness to attain product knowledge.</li>
<li>Background check will be required prior to employment.</li>
</ul>
************************************************************************************************
Requirements:
<ul>
<li>High school graduate or equivalent.</li>
<li>Prior financial services and operations experience preferred.</li>
<li>Possesses general knowledge of BSA rules and regulations. </li>
</ul>
************************************************************************************************
Competencies:
<ul>
<li>Excellent written and oral communication skills</li>
</ul>
<ul>
<li>Excellent organizational skills</li>
<li>Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.</li>
<li>Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.</li>
<li>Ability to maintain strict confidentiality.</li>
<li>Ability to work independently of supervision.</li>
</ul>
***********************************************************************************************

Member Operations Specialist

<h3>Job Description</h3>
Job Description
Under the E-branch Manager's direction, the Card Services Specialist minimizes credit union losses from fraudulent debit and credit card activity. Responsibilities include monitoring suspicious activity, processing card cancellations/reissues, managing account holds/releases, and providing timely support to members and staff.
Essential Functions:
<ul>
<li>Responds to debit card inquiries and resolves member issues.</li>
<li>Provides information and service concerning card transactions.</li>
<li>Reviews card transactions for potential fraud and verifies activity with members.</li>
<li>Processes debit/credit card claims, cancellations, and reissues.</li>
<li>Maintains knowledge of Regulation E.</li>
<li>Provides provisional credit for card disputes.</li>
<li>Investigates debit card transactions.</li>
<li>Handles special card requests and enters travel notes.</li>
<li>Provides members with necessary forms and works daily card reports.</li>
<li>Performs other duties as assigned.</li>
</ul>
Competencies:
<ul>
<li>Solid technology and internet searching skills (Microsoft Office, financial software).</li>
<li>Excellent organizational and data entry skills; ability to multitask, maintain accuracy, and meet deadlines.</li>
<li>Professional interpersonal skills and customer/client focus.</li>
<li>Dependability and attention to detail.</li>
<li>Intermediate mathematical skills.</li>
<li>Ability to understand and implement changing policies and procedures.</li>
<li>Familiarity with home banking and bill paying services.</li>
</ul>
Education &amp; Experience:
<ul>
<li>High School Graduate or Equivalent (GED).</li>
<li>2+ years of financial operations or banking-related experience.</li>
<li>6+ months of fraud, risk, or investigations experience in banking or financial services preferred.</li>
</ul>
Company DescriptionPrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources. 
<h3>Company Description</h3>
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Card Services Specialist

<h3>Job Description</h3>
Job DescriptionThe Futures Client Services Specialist will represent IRONBEAM, a CME Group Clearing Member and Futures Commission Merchant. The candidate will report directly to the firm’s Senior Management and will be responsible for the following as well as other duties as assigned:Essential Duties and Responsibilities:
<ul>
<li>Assisting customers in a variety of issues.</li>
<li>Risk management with futures and options trading, including executing trades.</li>
<li>Executing orders for clients.</li>
<li>Engaging with customers via phone, email, and chat.</li>
<li>Assisting current customers on using our technology.</li>
<li>Setting up customers with access to trading systems and troubleshooting trading software connection issues.</li>
<li>Assisting with the firm's back office operations on an as-needed basis.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Commodities industry experience: 1 year minimum</li>
<li>Knowledge of futures and options industry is a must</li>
<li>Proficient in Outlook and Microsoft Office including Microsoft Excel</li>
<li>Understanding of industry trading platforms and technology on the back end&nbsp;</li>
<li>Strong communication skills and professional attitude</li>
<li>Strong analytical skills</li>
<li>Attention to detail</li>
<li>Ability to prioritize and complete tasks in a timely manner</li>
<li>Ability to multitask and remain organized during busy periods</li>
<li>Willingness to learn and take direction</li>
<li>Minimum of Bachelor's degree in business related area</li>
<li>Series 3 Registration is preferred&nbsp;</li>
</ul>

Futures Client Services Specialist

<h3>Job Description</h3>
Job Description
Lead Program Specialist, Residential Services
 
Start working to make a difference…. Life Opportunities Unlimited (LOU) is a premier boutique human service agency providing both residential and day program services for adults with developmental disabilities in Northern New Jersey.
 
LOU is located in Ridgewood with programs in Northwest Bergen County: Allendale, Fair Lawn, Glen Rock, Haledon, Midland Park, Ridgewood, Township of Washington, and Waldwick. All of our locations are approximately 15 minutes from Passaic &amp; Rockland Counties. 
 
LOU’s Residential and Day Programs are conveniently located nearby NJ Transit, Bus Routes and Train Stations.
 
Core Functions: 
<ul>
<li>
Maintain the residential program to a high standard, from the physical components of the program to the documentation requirements as per company policy, federal, and state guidelines 
</li>
<li>
Ensure adequate staffing in the program at all times 
</li>
</ul>
Responsibilities: 
<ul>
<li>
Responsible for all aspects of the group home and the well-being of our residents
</li>
<li>
Works directly under supervision of the Director of Residential Services 
</li>
<li>
Work cooperatively with fellow LOU staff and treating clients with dignity and respect
</li>
<li>
Provide assistance in personal hygiene care, house cleaning, and meal preparation
</li>
<li>
Driving clients to and from activities, appointments, day programs and part-time jobs 
</li>
<li>
Responsible for all program facilities, vehicles, and assets 
</li>
<li>
Responsible for creating efficient transportation schedules for program participants, and when necessary, physically transporting clients in a company vehicle 
</li>
<li>
Maintain all client and program records, including but not limited to each individual’s: progress notes, individuals plans, facility records and vehicle records 
</li>
<li>
Develop a curriculum, design activity calendars, and ensure that the implementation of activities meet federal, state, and agency standards 
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Administer medication to residents in accordance with training and procedures
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Follow each client’s established behavior plans
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Each home consists of 4-5 residents, and you will be responsible for all of them during your shift
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Communicate and collaborate with pertinent group home and other LOU staff
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Inventory management, including but not limited to: client clothing, household supplies, groceries, etc.
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Write clear and concise progress notes on the computer 
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Ensure that all policies and procedures set by upper management are followed
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Cooperate with the licensee and Department staff in any inspection, inquiry, or investigation
</li>
</ul>
 
This is not an exhaustive list of the responsibilities of this position. Therefore, in this role, you are expected to do anything else deemed necessary for the betterment of the program and its participants. 
Join the LOU Team: 
We are committed to supporting our employees in their professional growth and career development. This commitment allows our teams to thrive in a passion-driven community that is focused on enriching the lives of our clients. We are looking for dedicated individuals that want to be an important part of building a better future for individuals with developmental disabilities. Staff stay at LOU for an average of 8 years. LOU is a great place for people to meet their professional goals and grow within the organization.
You will be a successful team member if you are: 
<ul>
<li>
Creative and able to adjust accordingly 
</li>
<li>
Organized and detail oriented
</li>
<li>
Patient, compassionate, and caring 
</li>
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Collaborative and communicate effectively with a team 
</li>
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Mission-motivated and result driven 
</li>
</ul>
 
Requirements: 
<ul>
<li>
High School diploma or equivalent 
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Posses a full valid New Jersey Driver’s License Non-Probationary with no restrictions 
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Must be 18 years or older 
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Preferred, but not required: Certified Home Health Aide (CHHA), Certified Nursing Assistant (CNA), Licensed Nursing Assistant (LNA), Personal Care Aide (PCA), Patient Care Tech (PCT), Direct Support Professional (DSP) 
</li>
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Preferred, but not required: Experience Working with individuals with developmental disabilities
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Proven professional written and verbal communication 
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Adequate computer skills and problem solving skills 
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Must be able to successfully complete all NJ Division of Developmental Disabilities mandated training with in the required time frame 
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The requirements for checks of Criminal Background, the Central Registry, the Child Abuse Registry, and Drug Testing must be completed prior to working with any clients in the Day Program or Residental Program 
</li>
</ul>
 
Benefits:
<ul>
<li>
Health, Dental, Vision, Life Insurance, 401(k) Retirement Plan
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<li>
Competitive Salary and Flexible Hours
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<li>
Comprehensive Paid Training Programs including CPR and First Aid 
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PTO, Vacation, Sick Time, &amp; Holiday Pay
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<li>
Career Advancement Opportunities
</li>
<li>
Discount Perks*
<ul>
<li>
Childcare 
</li>
<li>
AAA
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<li>
Vacation and entertainment 
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<li>
Cellular Plan 
</li>
</ul>
</li>
</ul>
 
*These perks could be subject to change without notice
 
 
Join our team and make a difference today!

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