<h3>Job Description</h3>
Job DescriptionDescription:
Summary of Duties:
Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies &amp; procedures, and safety standards. Present a well-groomed appearance that reflects the professional image of the Security Department. 
Position Purpose:
To provide outstanding Customer Service for our guests, as well as safeguarding our guests, employees, and Casino assets. 
Knowledge, Skills, and Abilities:
<ul>
<li>Providing the highest level of Customer Service to all guests.</li>
<li>Implement the casino’s 5-10 rule to the standard expected.</li>
<li>Maintain an excellent attendance record.</li>
<li>Demonstrate knowledge of security policies and procedures, as well as drop &amp; count and emergency procedures.</li>
<li>Communicating clearly and effectively with coworkers.</li>
<li>Communicating any departmental issues or concerns to the Security Manager and/or Director of Surveillance and Security. </li>
<li>Responding in a timely matter to requests for a security officer.</li>
<li>Implementing appropriate de-escalation and conflict resolution tactics when needed.</li>
<li>Complying with departmental policies and procedures regarding the use of physical force and/or restraint as a last resort to preserve the safety and security of our guests and employees. </li>
<li>Performing perimeter checks inside/outside of the facility as directed.</li>
<li>Providing security for the transport of funds and other actions which may require an escort. </li>
<li>Composing detailed reports regarding incidents that may occur on property.</li>
<li>Monitoring the behaviors and actions of guests consuming alcohol for signs of intoxication. Provide courteous, discreet, and safe removal of intoxicated guests to ensure public safety. </li>
<li>Providing CPR and first aid when necessary.</li>
<li>Familiarizing yourself with casino events and promotions in order to accurately inform guests. </li>
<li>Complete any other duties as assigned.</li>
</ul>
Requirements:
Education/Qualifications:
<ul>
<li>Must be at least 18. </li>
<li>High School diploma required. </li>
<li>1 year of prior experience in a related field preferred. </li>
<li>Must be able to obtain/maintain Gaming License</li>
<li>CPR certification (company provided)</li>
<li>Must possess sufficient problem solving and conflict resolution skills and the ability to communicate effectively, both orally and in writing.</li>
<li>Position involves prolonged standing and walking.</li>
<li>Work is performed in a casino or outdoor environment with varying levels of lighting, air quality, noise, and/or temperature. </li>
<li>Must have a valid Driver’s License and be able to safely drive a company vehicle on request.</li>
<li>Must possess the ability to rationally and responsibly act in response to emergency/life-threatening situations. This includes sufficient knowledge in use of force techniques and when they should be utilized.</li>
</ul>
Licensing:
<ul>
<li>Must be able to obtain and maintain the required Gaming License.</li>
</ul>
Work Requirements:
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
Acknowledgment:
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.

Security Officer

<h3>Job Description</h3>
Job DescriptionDescription:
Summary of Duties:
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, guests, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies &amp; procedures, and safety standards.
Position Purpose:
To provide efficient and reliable maintenance services in order to preserve the facility and grounds for guests and employees.
Knowledge, Skills, and Abilities:
<ul>
<li>Check the work order schedule daily upon arrival and perform any scheduled or daily maintenance tasks as needed. </li>
<li>Respond quickly to on-demand requests for maintenance and repair services. </li>
<li>Be observant of the overall condition and appearance of the building and grounds and report any maintenance issues to the Site Manager. </li>
<li>Perform general repairs on the facility and equipment, including but not limited to; restaurant refrigerators, electrical switches, painting walls and floors, laying bricks, installing tiles, clearing clogged drains, repairing plumbing or heating &amp; air conditioning equipment, rewiring offices, moving furniture, etc.</li>
<li>Install and maintain industrial equipment and physical structures. </li>
<li>Plant and care for decorative plants, shrubs, perennials, trees, and maintain landscaping materials. </li>
<li>Obtain and maintain a gaming license.</li>
<li> Perform other duties as assigned.</li>
</ul>
Requirements:
Education/Qualifications:
<ul>
<li>Must be at least 18. </li>
<li>High School diploma or equivalent. </li>
<li>Requires at least 1 year of experience that is directly related to the job duties and responsibilities specified.</li>
</ul>
Licensing:
<ul>
<li>Must be able to obtain and maintain the required Gaming License.</li>
</ul>
Work Requirements:
Requires problem solving skills, knowledge of general maintenance and repair techniques, and the ability to communicate effectively. Position involves prolonged sitting, walking, stooping or bending, lifting or carrying up to 50 pounds on a daily basis. Work is performed in the casino and / or outdoor environment with varying levels of exposure to the elements, noise, illumination, air quality, and / or temperature. 
Acknowledgement:
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.

Maintenance Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary
Responsible for the supervision and completion of all aspects of Cage and Players Services Operation as assigned tasks in a timely and responsible manner. Provide the safeguard of company assets. Serves as a back up to the Cage and Player Services Manager. 
Essential Functions
<ul>
<li>Supervises all aspects of daily operations of the Cage Department.</li>
<li>Monitors and maintains currency levels and troubleshoots problems in the Kiosk and ATM’s.</li>
<li>Interfaces with Casino Operations and assist with the development of players by communicating with all departments.</li>
<li>Tracks guest play, extending customer service according to internal controls.</li>
<li>Ensures that Player Services operations are in compliance with NIGA, Tribal policies, State compact, and Tribal gaming regulations.</li>
<li>Monitors player tracking, extends customer service, assigns comps according to internal control and guidelines.</li>
<li>Supports and assists any other functions or areas of responsibility as determined by the Player Services Manager.</li>
<li>Ensures that Player Services operations are in compliance with Chinook Winds policies and procedures.</li>
<li>Accesses the player tracking system and makes edits to the system as necessary.</li>
<li>Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs.</li>
<li>Ensure that the Cage and player services employees are in compliance with Chinook Winds policies and procedures.</li>
<li>Accurately maintains and audits recordable transactions as they apply to Title 31 of the Bank Secrecy Act through compliance software. </li>
<li>Researches and resolves balancing discrepancies in the Main Bank, Employee Windows and Front Line. </li>
<li>Resolves guest complaints as needed.</li>
<li>Recommends measures for improving work procedures and worker performance to increase quality and enhance job safety.</li>
<li>Participates in the development, implementation, and evaluation of goals, objectives, programs, promotions, budgets, policies, and procedures.</li>
<li>Performs all duties in accordance with Chinook Winds Casino Resort guest service standards.</li>
<li>Handles all personnel issues in a timely manner according to Chinook Winds policies and procedures.</li>
<li>Provides input or recommendations for improvements and changes in program processes or services</li>
<li>Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.</li>
<li>Manages employees during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices and guest care are enforced. </li>
<li>Ensures a complete knowledge by the whole team of Cage and Player Services Operations. </li>
<li>Schedules placement and training schedules for rotation and development of cage and player services employees. </li>
<li>Maintains effective communication within the team and attends meetings and training sessions as required.</li>
<li>Assigns duties, responsibilities, and work areas to team members in accordance with work requirements.</li>
<li>Performs personnel actions such as hiring and firing staff, consulting with department management and Human Resources as necessary.</li>
<li>Develops and maintains a teamwork environment and promotes Cage and Player Services incentives.</li>
<li>Supervises the training of team members in designated areas and monitors progress.</li>
<li>Monitors team member performance to ensure Chinook Winds Casino Resort guest service standards are achieved.</li>
<li>Identifies &amp; reports any irregular, unsafe or hazardous conditions.</li>
<li>All other duties as assigned.</li>
</ul>
Requirements:
Position Qualifications
WORKERS IN THIS POSITION MUST BE 21 OR OLDER
Competency Statements
Guest Orientated- Ability to take care of the guests’ needs while following company procedures.
Team Building- Ability to convince a group of people to work toward a goal.
Detail Oriented- Ability to pay attention to the minute details of a project or task.
Multitask- Ability to complete multiple tasks at one time.
Communication Skills- Ability to communicate effectively with others verbally and in writing. 
Problem Solving – Ability to find a solution for or deal proactively with work-related problems. 
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Decision Making - Ability to make critical decisions while following company procedures. 
Education
High School Diploma or GED.
Experience
5 years of experience in Cage and Player Services Operations. 
2 years of supervisory experience. 
Computer Skills
Microsoft Office basic level including Word, Excel, and Outlook.
10 key proficient. 
Certificates &amp; Licenses
Siletz Tribal Gaming License.
Must be able to pass all Title 31 testing. 
Other Requirements
Must have good people skills.
Knowledge of the gaming industry, its rules, laws, and regulations governing them including Title 31.
Physical Demands
<ul>
<li>Stand Constantly</li>
<li>Walk Frequently</li>
<li>Sit Occasionally</li>
<li>Handling/Fingering Constantly </li>
<li>Reach Outward Constantly</li>
<li>Reach Above Shoulder Occasionally</li>
<li>Climb Not Applicable </li>
<li>Crawl Occasionally</li>
<li>Squat or Kneel Occasionally</li>
<li>Bend Frequently</li>
</ul>
Lift/Carry
<ul>
<li>10 lbs or less Frequently</li>
<li>11-20 lbs Frequently</li>
<li>21-50 lbs Occasionally</li>
<li>51-100 lbs Occasionally</li>
<li>Over 100 lbs Not Applicable</li>
</ul>
Push/Pull
<ul>
<li>12 lbs or less Frequently</li>
<li>13-25 lbs Occasionally</li>
<li>26-40 lbs Occasionally</li>
<li>41-100 lbs Occasionally</li>
</ul>
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. 
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

Cage Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Summary of Duties 
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies &amp; procedures, and safety standards.
Position Purpose
Accurately balance the hotel’s operating transactions and prepare financial reports on a daily basis and to provide exceptional guest service and staff by coordinating with other departments when necessary to maintain established standards and meet the high expectations of our guests. Provide a courteous and efficient hospitality experience to guests. 
Knowledge, Skills, and Abilities 
<ul>
<li>Check guests in and out and make future reservations as needed. </li>
<li>Post and rebate, room tax, and other miscellaneous charges to guest accounts. </li>
<li>Administer guest payment policy. </li>
<li>Ensure all cash, credit cards, and change funds are balance throughout the shift. </li>
<li>Post and rebate room tax and other miscellaneous charges to guest accounts. </li>
<li>Be knowledgeable of all promotional rates. </li>
<li>Maintain daily inventory of available rooms. </li>
<li>Maintain hotel key security system and safety deposit boxes. </li>
<li>Process credit card transactions and finalize transactions completed during the day. </li>
<li>Create and print required reports. </li>
<li>Prepare folio for departing guests. </li>
<li>Process guaranteed no show reservations.</li>
<li>Be knowledgeable of emergency procedures. </li>
<li>Respond to telephone calls for reservations, transfer calls and take messages for guests and hotel staff. </li>
<li>Open and close shifts; make accurate cash drops. </li>
<li>Ensure that all credit cards, cash, and change funds are balanced throughout the night. </li>
<li>Notify the general manager of all needed repairs and maintenance issues for concerns. </li>
<li>Maintain cleanliness and organization of the front desk areas. </li>
<li>Participate as a team member with other employees in producing a smoothly and efficiently run operation that meets the highest standards of customer service. </li>
<li>Performs all duties in accordance with prescribed policies and practices. </li>
<li>Adhere to the strict confidentiality of all information. </li>
<li>Respect and protect the confidential and privileged information of my employer beyond the terms of my employment. </li>
<li>Comply with Title 31 requirements </li>
</ul>
Requirements:
Education/Qualifications
<ul>
<li>Must be at least 18 years old. </li>
<li>High school diploma or equivalent. </li>
<li>Prior customer service preferred. </li>
<li>One year of accounting or bookkeeping experience preferred. </li>
</ul>
Licensing
<ul>
<li>Must be able to obtain and maintain the required Gaming License</li>
</ul>
Work Requirements 
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature. 
Acknowledgement 
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.

Hotel Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
 
POSITION SUMMARY: Casino Cage Cashiers are responsible for providing Excellent Guest Service including, but not limited to, the accurate performance of monetary transactions with guests and other employees.
<ul>
<li>Handle large amounts of cash, accounting for total funds received throughout the shift.</li>
<li>Cash various checks, chips, miscellaneous expenditures, and coin for guests and team members.</li>
<li>Chip fills and credits for table games.</li>
<li>Verify outlet revenue and prepare banks.</li>
<li>Process credit markers, payment of markers and front money deposits.</li>
</ul>
 
Other Specific Job Functions:
<ul>
<li>Maintain keys, credit, front money and logs</li>
<li>Perform even cash exchanges for slot redemptions, perform cash advances, promotional payouts and foreign currency</li>
<li>Parking validation, create and renew parking passes</li>
<li>Be knowledgeable of all property amenities, promotions and events to assist with guest inquiries</li>
<li>Performs all other job related duties as requested</li>
</ul>
 
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
 
Requirements:
Required:
<ul>
<li>Must be 21 years of age or older</li>
<li>Must have 1 year of guest service experience</li>
<li>Must have 1 year of Cash and Chip handling experience</li>
<li>Must have 1 year of Casino experience</li>
<li>Must have knowledge of Casino Credit</li>
<li>Must be able to obtain a Gaming Registration Card</li>
<li>Ability to perform Front line Entry Level Transactions, Chip Bank Transactions, Poker Transactions, Cage Credit Transactions, Cash Bank Transactions and Employee Bank/Window Transactions</li>
<li>Ability to use office equipment, input information into computer applications accurately and in a timely manner</li>
<li>Ability to multi-task and work in fast-paced environment</li>
<li>Excellent customer skills</li>
<li>Have interpersonal skill to deal effectively with all business contacts</li>
<li>Professional appearance and demeanor</li>
<li>Work varied shifts, including weekends and holidays</li>
<li>High school diploma or equivalent</li>
<li>Able to effectively communicate in English, in both in written and oral form</li>
<li>Perform the duties described in compliance with Gaming and Federal laws and regulations</li>
<li>Consult Internal Controls and Cage Policies and Procedures Manual</li>
<li>Attend all company and department mandated training</li>
<li>Must be trained and adhere to Title 31 rules and regulations</li>
<li>Report any suspicious activity to shift manager</li>
</ul>
 
Preferred:
<ul>
<li>Ability to use a computer keyboard, 10-key calculator, coin and currency counters. </li>
<li>Identify counterfeit currency, checks and chips.</li>
<li>Basic computer skills, Excel, Oasis.</li>
</ul>
 
CERTIFICATES, LICENSES, REGISTRATIONS:
<ul>
<li>Gaming Registration</li>
</ul>
 
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

CASHIER - CAGE

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
The Slot Supervisor is responsible for the direct supervision over Slot Attendants. The Slot Supervisor is the first layer of management to handle slot customer events that occur on the casino floor. They report directly to the Slot Shift Manager, falling under the responsibility of the Director of Slot Operations.
 
Essential Duties and Responsibilities include:
<ul>
<li>Process jackpots and W-2g’s over $1,200.</li>
<li>Supervises slot attendants, ensuring guest service standards and staffing levels are being monitored.</li>
<li>The ability to coach and counsel slot attendants, including, but not limited to, writing annual reviews and issuing disciplinary action.</li>
<li>Makes certain the customer experience is a positive one.</li>
<li>Ensures all regulations, policies and procedures are adhered to, including MICS, TICS and Title 31 requirements.</li>
</ul>
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
 
Supervisory Responsibilities:
This position does have supervisory responsibilities.
Requirements:
<ul>
<li>Previous slot supervisory experience preferred or promotion from within the organization.</li>
<li>Good writing, mathematics and decision making skills required.</li>
<li>Must be at least 21 years of age or older.</li>
<li>Must have a High School Diploma or GED equivalent.</li>
</ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to sit and use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.
 
Work Environment:
Employees working the Casino may be exposed to second-hand smoke and moderate levels of noise. The Casino is also a 24 hour operation and schedules will vary based on business needs.

SLOT SUPERVISOR

<h3>Job Description</h3>
Job DescriptionDescription:
About Us
MJ23 is a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, MJ23 is a modern sports bar featuring elevated bar food, craft beer and cocktails, and plenty of TVs to enjoy the game. While our delicious burgers and wings attract customer attention, it is CRG's Heartfelt Hospitality that creates a truly memorable experience for our guests. 
 
 
Bartender Responsibilities
<ul>
<li>Greet guests, accurately take food and drink orders and enter them into the point of sale system.</li>
<li>Recognize intoxicated guests and refuse to overserve them. Seek out management with any concerns about a guest that appears intoxicated.</li>
<li>Account for and maintain the security of all bar stock and inventory.</li>
<li>Prepare and serve beverages to guests according to recipes.</li>
<li>Stock/restock appropriate areas of the bar with alcohol, glassware, ice, and supplies.</li>
<li>Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.</li>
<li>Make a constant effort to tailor service and add personalization.</li>
<li>Participate in daily service meetings.</li>
<li>Take ownership of your designated station.</li>
<li>Maintain a comprehensive knowledge of menu items.</li>
<li>Articulately describe all menu items, including daily additions to the menu.</li>
<li>Assist other stations whenever necessary.</li>
<li>Assist in training new bar staff.</li>
<li>Always recommend beverages to the guests in an up-selling manner and answer any questions.</li>
<li>Monitor guests to fulfill additional requests.</li>
<li>Communicate any difficulties, guest comments, and other relevant information to your manager.</li>
</ul>
The preceding reflects management’s definition of essential functions for the Bartender position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.
 
Bartender Benefits
<ul>
<li>Generous Paid Vacation (earn immediately, up to 40 hours in your first year) </li>
<li>Paid Sick Leave </li>
<li>Premium holiday pay </li>
<li>Dining Discount and Family Meal </li>
<li>Medical, Dental and Vision insurances (must average 30 hrs/week) </li>
<li>Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered </li>
<li>Naturalization Exam Reimbursement </li>
<li>Referral Program Bonus </li>
<li>Pre-tax Commuter Benefits </li>
</ul>
Requirements:
<ul>
<li>At least 18 years of age.</li>
<li>A high school education or equivalent.</li>
<li>1-2 years of bartender experience.</li>
<li>Read, write, speak, and understand English comprehensively.</li>
<li>Have basic math skills.</li>
<li>Basic computer skills preferred.</li>
<li>Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations. </li>
<li>Ability to lift and carry objects weighing up to 20 pounds on a regular basis. </li>
<li>Frequent long periods of standing and walking are expected during the workday. </li>
<li>Ability to reach for objects and stoop or bend as needed to perform job duties. </li>
<li>This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions. </li>
</ul>

Bartender - MJ23 Sports Bar & Grill

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
To provide for a safe, secure and enjoyable gaming experience for our guests and team members through cctv and to maintain a proactive risk management leadership style utilizing a highly trained team that will protect the owners from all forms of internal and external threats.
 
Essential Duties and Responsibilities include:
<ul>
<li>Knowledge and Game protection of all casino table games, including Blackjack, Craps, Pai Gow, 3-card and 4-card poker, Mini bac and card counting. Must pass all tests with 85% accuracy.</li>
<li>Observe all casino games (including slots, bingo) for adherence to departmental policies and procedures</li>
<li>Monitor all cash operations to include cashiers, main bank, jackpot room and chip room.</li>
<li>Safeguard all confidential information and ensure that the Surveillance Department and casino activities are not discussed with any one outside the department</li>
<li>Develop and maintain high proficiency knowledge of NIGC MICS and CBMI TICS.</li>
<li>Reports all suspicious or attempts of cheating or theft by guest or employees immediately to the Assistant Manager/Supervisor</li>
<li>Develop and maintain a thorough knowledge of any proficiency in the operation of video monitor console equipment, video retention, camera locations etc.</li>
<li>Must be able to multi task</li>
<li>Prepare reports in a complete, factual and legible manner</li>
<li>This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.</li>
<li>Ability to obtain a gaming license</li>
<li> Inspect surveillance-recording equipment to ensure proper mode and function.</li>
<li>Review shift activity log to become familiar with on-going observations.</li>
<li>Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.</li>
</ul>
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
 
Supervisory Responsibilities:
This position does not have supervisory authority.
Requirements:
Job Requirements:
Must be a high school graduate or GED. Must be 21 years old. Six months in the gaming industry, security, investigative work or video surveillance systems. Must be pc literate with good written and verbal skills. Ability to understand implications of tribal, federal and state rules and regulations.
Good visual accuracy and hearing.
Shift rotations and weekends required.
 
Physical Demands:
The employee must occasionally lift and/or move up to 50 pounds. 
 
Work Environment:
Ability to sit for extended lengths of time. Environmental conditions include inside the building, primarily in confined space with reduced lighting. Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

GAMING CONTROL AGENT

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for the regional oversight of slot operations, analytics, and slot technicians to manage the daily operations of each casino’s slots department in accordance with Truckee Gaming’s standards.
Requirements:
<ul>
<li>Responsible for directing and supervising slot operations and technical teams at multiple casinos to include recruiting, training, planning, assigning and directing work, appraising performance, rewarding, and coaching employees.</li>
<li>Reviews and analyzes electronic gaming device reports and adheres to federal cash reporting requirements. </li>
<li>Makes recommendations to the COO and each casino’s General Manager regarding machine moves, configurations, game adjustments, and new game availability in order to consistently maximize the profitability of the slot floor.</li>
<li>Plans and directs the coordination of slot moves, modifications, upgrades and installations with vendors, regulatory agencies &amp; support areas.</li>
<li>Establishes and implements technical service and guest service standards for the Slot Department at a.</li>
<li>Creates and monitors the budget to ensure the department runs efficiently to achieve established fiscal and performance goals.</li>
<li>Conducts regular slot/video performance analysis to determine efficient machine mix and maximize profitability. </li>
<li>Leads the development, implementation and review of the slot product, ensuring integrity, and product reliability.</li>
<li>Implements and monitors compliance procedures as required by Nevada Gaming Control Board.</li>
<li>Protects company assets at all times by working with other key company employees. </li>
<li>Effectively handles customer concerns and requests.</li>
<li>Addresses and manages complaints, or concerns from employees.</li>
<li>Knowledgeable of all programs, policies and procedures affecting casino employees at all casinos.</li>
<li>Enthusiastically supports, actively promotes, and demonstrates superior guest service.</li>
<li>Maintains complete confidentiality of all company information at all times.</li>
<li>Prioritize tasks and uses time effectively.</li>
<li>Works with COO and each casino’s General Manager to ensure slot machines are current and slot floor is designed to be competitive or premium to the local and industry markets.</li>
<li>All other duties assigned.</li>
</ul>

Director of Slot Operations

<h3>Job Description</h3>
Job DescriptionDescription:
About Us
Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar &amp; Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.
 
 
Host Responsibilities
<ul>
<li>Greet guests upon arrival, according to restaurant standards.</li>
<li>Answer telephone communications and take reservations.</li>
<li>Maintain accurate waiting list as needed, and alert guests when their table is available.</li>
<li>Receive payments and process transactions according to established policies and procedures.</li>
<li>Complete all opening/closing paperwork, perform side-work.</li>
<li>This role may process take-out orders; practice selling-up techniques.</li>
<li>May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.</li>
<li>Ensure that wait staff stations are clean and maintained throughout shift.</li>
<li>Ensure that all menus are checked and cleaned; inform manager if more menus are needed.</li>
<li>Conduct cleaning and or reorganization projects as necessary.</li>
<li>You may also be asked to handle guest complaints/special requests and assist with other duties as assigned.</li>
</ul>
The preceding reflects management’s definition of essential functions for the Host position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.
 
 
Host Benefits
<ul>
<li>Generous Paid Vacation (earn immediately, up to 40 hours in your first year) </li>
<li>Paid Sick Leave </li>
<li>Premium holiday pay </li>
<li>Dining Discount and Family Meal </li>
<li>Medical, Dental and Vision insurances (must average 30 hrs/week) </li>
<li>Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered </li>
<li>Naturalization Exam Reimbursement </li>
<li>Referral Program Bonus </li>
<li>Pre-tax Commuter Benefits </li>
</ul>
Requirements:
<ul>
<li>At least 18 years of age.</li>
<li>High school education or equivalent.</li>
<li>1-2 years of experience.</li>
<li>Basic computer skills.</li>
<li>Able to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations. </li>
<li>Ability to lift and carry objects weighing up to 20 pounds on a regular basis. </li>
<li>Frequent long periods of standing and walking are expected during the workday. </li>
<li>Ability to reach for objects and stoop or bend as needed to perform job duties. </li>
<li>This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions. </li>
</ul>

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