<h3>Job Description</h3>
Job Description
About us:
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.

Duties and Responsibilities:
Support all aspects of recruiting for the Company including but not limited to:
<ul>
<li>Locate qualified, potential applicants using databases or online job posting boards</li>
<li>Communicate with potential applicants by phone, email, or in person</li>
<li>Screen resumes and interview candidates for various positions within an organization</li>
<li>Create job announcements that list requirements for each job, such as desired work experience, education, and job skills</li>
<li>Apply principles of behavioral interviewing to access the qualifications of candidates</li>
<li>Investigate referrals and references sources to formulate a well-rounded view of applicants</li>
<li>Establish and maintain professional relationships with colleges and local organizations to participate in job fairs or networking events</li>
<li>Prepare attracting hiring packages and communicate with selected applicants to offer employment</li>
<li>Make staffing / hiring recommendation</li>
<li>Set key recruiting policies</li>
<li>Negotiate salary and benefits with candidates</li>
<li>Communicate with managers cross-functionally to coordinate and schedule interviews</li>
<li>Exercise discretion or independent judgment on a regular basis, including but not limited to, by recruiting, interviewing, negotiating compensation, and recommending to hire candidates.&nbsp;</li>
<li>Maintain employee confidence and protects operations by keeping human resource information confidential</li>
<li>Coordinate and facilitate New Hire Orientation for new employees, ensuring a smooth transition into the company</li>
<li>Ensure all necessary paperwork (e.g., tax forms, contracts) is completed accurately and in compliance with legal and company requirements</li>
<li>Work closely with hiring managers and other departments to ensure all necessary tools, equipment, and access are ready for new employees</li>
<li>Create a positive and engaging experience for new hires to help them feel welcomed and supported throughout the onboarding process</li>
<li>Maintain and track onboarding progress, provide feedback, and identify opportunities for process improvement</li>
<li>Maintain accurate record-keeping of all applicants and retention files for required period</li>
<li>Maintain quality service by following organization standards</li>
<li>Enforce company policies through effective and efficient communication</li>
<li>Support all aspects of the Human Resources Department in administrative tasks such as data entry, organizing, scanning, labeling, and filing HR documents</li>
<li>Assist with the day-to-day efficient operations of the HR office</li>
<li>Other duties as assigned</li>
</ul>
Qualifications and Experience:
<ul>
<li>Education requirement: Bachelor’s Degree in Human Resources preferred</li>
<li>Minimum 3 years of experience in recruiting, within the manufacturing industry is preferred.</li>
<li>Good communication skills, attention to detail, and strong organizing skills</li>
<li>Must be able to exercise good judgement</li>
<li>Significant recruiting experience for a high-volume organization, agency, or executive search firm strongly preferred</li>
<li>Willingness to use cold or warm calling methods to recruit or research potential applicants</li>
<li>Familiarity with applicant tracking systems and social media applications</li>
<li>Excellent analytical skills to track metrics and interpret data for strategic recruiting campaigns</li>
<li>A professional, courteous demeanor on the phone and in-person</li>
<li>An impeccable public image, including on social media</li>
<li>Strong interpersonal skills, especially the ability to network and establish professional relationships</li>
<li>Availability to travel within the United States to attend job fairs and networking events</li>
<li>Ability to work under pressure and prioritize in a demanding, fast-paced environment with strict deadlines</li>
<li>Proficiency in MS Windows with MS Office Application (Word, Excel, Outlook)</li>
<li>Ability to demonstrate good common sense and sound judgment</li>
<li>Ability to perform well in a fast-paced work environment</li>
</ul>
Benefits Overview:
<ul>
<li>Holiday Pay</li>
<li>Paid Time Off</li>
<li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Life Insurance</li>
<li>Flexible Spendings Account (FSA)</li>
<li>401k</li>
</ul>
Company DescriptionHeadquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices. 
<h3>Company Description</h3>
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.

Recruiting & Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Job OverviewWe are looking for a dedicated and organized Supplier Onboarding Specialist to join our team. In this role, you will oversee and manage various projects focused on onboarding suppliers for all Saronic locations under the supplier development group. &nbsp;You will collaborate with internal and external teams, partners and suppliers to maintain high level accuracy with supplier controls.Responsibilities
<ul>
<li>Supplier Onboarding: onboard suppliers via comms from Saronic employees</li>
</ul>
·&nbsp;&nbsp; Drive efforts for new suppliers, scope out the business case, identify department demand·&nbsp;&nbsp; Owner of data accuracy·&nbsp;&nbsp; Compiles and retains all applicable supplier and Saronic supplier partnership documentation
<ul>
<li>Cross Team Collaboration: Collaborate with the Supplier Quality Coordinator to ensure supplier information is accurate within the approved supplier list; ensuring current supplier certifications and documentation as applicable.&nbsp; Collaborate with the Supplier Quality Coordinator to ensure ASL diagram process compliance</li>
<li>NDA: Serve as the NDA process owner for Supply Chain</li>
<li>Supplier Documentation: Manage all supplier forms and documentation through the appropriate internal channels and ensure timely onboarding initiatives</li>
<li>Supplier &amp; Supplier Development: Report out and schedule regular meetings with appropriate representatives to ensure short and long-term projects targets are met for the Supplier Development team</li>
<li>Supplier Visits: Coordinate offsite supplier visits for the Supplier Development team members</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in supply chain management, Business Administration, Logistics, or a related field</li>
<li>2-4 years of experience in supply chain coordination, logistics, or a related field</li>
<li>Strong organizational and multitasking abilities, with a keen eye for detail</li>
<li>Excellent communication and interpersonal skills, capable of working effectively with diverse teams and external partners</li>
<li>Proficiency in supply chain management software and MS Office Suite</li>
<li>Strong analytical and problem-solving skills, with the ability to interpret data and generate actionable insights</li>
<li>Proactive and self-motivated, with a focus on continuous improvement and the ability to thrive in a fast-paced startup environment</li>
<li>Collaborative team player with a positive attitude and a commitment to achieving goals</li>
</ul>
Benefits
<ul>
<li>Medical Insurance:&nbsp;Comprehensive health insurance plans covering a range of services</li>
<li>Saronic pays 100% of the premium for employees and 80% for dependents</li>
<li>Dental and Vision Insurance:&nbsp;Coverage for routine dental check-ups, orthodontics, and vision care</li>
<li>Saronic pays 99% of the premium for employees and 80% for dependents</li>
<li>Time Off:&nbsp;Generous PTO and Holidays</li>
<li>Parental Leave:&nbsp;Paid maternity and paternity leave to support new parents</li>
<li>Competitive Salary:&nbsp;Industry-standard salaries with opportunities for performance-based bonuses</li>
<li>Retirement Plan:&nbsp;401(k) plan</li>
<li>Stock Options:&nbsp;Equity options to give employees a stake in the company’s success</li>
<li>Life and Disability Insurance:&nbsp;Basic life insurance and short- and long-term disability coverage</li>
<li>Additional Perks:&nbsp;Free lunch benefit and unlimited free drinks and snacks in the office</li>
</ul>
Physical Demands
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.&nbsp;&nbsp;</li>
<li>Occasional standing and walking within the office.&nbsp;&nbsp;</li>
<li>Manual dexterity to operate a computer keyboard, mouse, and other office equipment.&nbsp;&nbsp;</li>
<li>Visual acuity to read screens, documents, and reports.&nbsp;&nbsp;</li>
<li>Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.&nbsp;&nbsp;</li>
<li>Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).&nbsp;</li>
</ul>
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in&nbsp;8 U.S.C. 1324b(a)(3).&nbsp; Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Supplier Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionPOS Onboarding Specialist – Ft. Walton, FLExpert Technical Solutions has an outstanding opportunity for a POS Onboarding Specialist with a fast-growing company in Ft. Walton, FL.This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!Your role will be to guide clients from Sale to Go Live with tailored system setup and training ensuringeach client is confident and ready to succeed with their new POS system.Duties and Responsibilities:
<ul>
<li>Engage sales personnel after the sale to confirm operational needs and finalize system specifications</li>
<li>Validate hardware/software compatibility with customer requirements</li>
<li>Serve as the technical liaison between Sales and Systems Teams.</li>
<li>Design and build POS menus to align with business workflows.</li>
<li>Configure POS systems, payment processing settings, and 3rd -party integrations.</li>
<li>Stage and test systems prior to deployment to ensure readiness.</li>
<li>Lead remote and onsite end-user training sessions.</li>
<li>Provide live support during Go Lives to ensure a smooth transition to the new system.</li>
<li>Ensure user confidence and address issues as they arise as they arise during launch.</li>
<li>Maintain professional communication with clients throughout the onboarding process.</li>
<li>Open, update, and resolve onboarding-related tickets in PSA</li>
<li>Ensure accurate and timely status updates for internal and external stakeholders.</li>
<li>Document onboarding procedures and best practices</li>
<li>Gather customer feedback and work with teams to refine the onboarding process.</li>
<li>Collaborate with Sales, Installation, and Support teams to ensure a seamless customer journey.</li>
</ul>
Skills:
<ul>
<li>Excellent written and verbal communication skills</li>
<li>Experience with POS system menu building and configuration</li>
<li>Customer training or onboarding experience</li>
<li>Project coordination and multitasking ability</li>
<li>Familiarity with ConnectWise Manage or similar PSA software</li>
<li>Ability to translate business needs into technical setups</li>
<li>Ability to work independently, follow checklists, and manage time effectively</li>
<li>Restaurant or hospitality experience </li>
</ul>

POS Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionDescription:Hi, we’re Actabl.
 
We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.
 Our Valued Behaviors
<ul>
<li>Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
<ul>
<li>Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.</li>
<li>Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.</li>
</ul>
</li>
<li>Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.</li>
<li>Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.</li>
<li>Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. </li>
<li>Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.</li>
</ul>
In this role you will:
The Customer Onboarding Specialist at Actabl plays a crucial role in the successful deployment of our solutions, ranging from assisting with initial configurations to independently managing complex implementations for key clients in our EMEA market. This individual will utilize customer requirements to configure Actabl applications, work closely with customers throughout the deployment lifecycle, and ensure a smooth transition through configuration, deployment, and hand-off activities. Responsibilities expand to include advanced configuration, client relationship management, mentorship, development of best practices, and strategic oversight of multiple projects and team members, ultimately ensuring high-quality and timely solution delivery.
 
We are especially interested in candidates with hotel operations experience, as this insight provides valuable context when supporting our hospitality customers.
 
Typical Functions:
 
Configure and deploy systems:
<ul>
<li>Perform comprehensive system setup and configuration based on client requirements and project specifications.</li>
<li>Execute accurate and efficient data loading from various sources into the system.</li>
<li>Design, develop, and implement custom reports to meet client analytical and operational needs.</li>
<li>Conduct detailed data mapping and transformation to ensure seamless integration and data integrity across systems for all implementation projects.</li>
</ul>
Support project management: 
<ul>
<li>Actively participate in customer calls and meetings alongside Project Managers to provide technical support and address client inquiries.</li>
<li>Contribute to project review sessions by offering insights into technical progress, challenges, and proposed solutions.</li>
<li>Collaborate with Project Managers to understand client expectations and translate them into actionable technical tasks.</li>
</ul>
Communicate project status: 
<ul>
<li>Maintain robust and proactive communication with Project Managers and relevant stakeholders regarding project progress, milestones, and potential roadblocks.</li>
<li>Promptly escalate any critical issues, risks, or deviations from the project plan to the Project Manager, providing clear context and proposed solutions.</li>
</ul>
Document configurations: 
<ul>
<li>Accurately and comprehensively document all custom configurations, system settings, and process flows within customer accounts.</li>
<li>Maintain detailed records of changes, updates, and specific client requirements to ensure consistency and facilitate future support.</li>
</ul>
Troubleshoot and research: 
<ul>
<li>Proactively identify and diagnose configuration problems, system malfunctions, and data discrepancies.</li>
<li>Conduct thorough research and analysis, utilizing internal knowledge bases, documentation, and external resources to identify root causes.</li>
<li>Develop and test alternative solutions, consulting with peers and subject matter experts to validate approaches before implementation.</li>
</ul>
Facilitate testing: 
<ul>
<li>Support and actively participate in business process testing (BPT) of the application to ensure functionality aligns with client requirements.</li>
<li>Collaborate with quality assurance teams to identify, report, and track defects.</li>
<li>Assist in preparing test data and executing test scripts prior to formal end-user acceptance testing (UAT).</li>
</ul>
Ensure timely delivery: 
<ul>
<li>Proactively monitor project timelines and individual task progress to ensure all components of implementation projects are completed on schedule.</li>
<li>Identify potential delays early and collaborate with the project team to mitigate risks and maintain project momentum.</li>
</ul>
Manage implementation tasks: 
<ul>
<li>Coordinate and effectively prioritize multiple implementation tasks, balancing competing demands and deadlines.</li>
<li>Develop and maintain detailed project plans, timelines, and task lists, ensuring clear accountability.</li>
<li>Regularly communicate project status, progress, and identified risks to project managers, senior management, and customers as needed, providing transparent updates.</li>
</ul>
Oversee quality assurance: 
<ul>
<li>Assist in overseeing the entire implementation process, working closely with internal teams and external customers to ensure adherence to quality standards.</li>
<li>Conduct internal reviews and validations to confirm that implemented solutions meet functional and technical specifications and deliver a high-quality end product.</li>
<li>Provide expertise and guidance to ensure best practices are followed throughout the implementation lifecycle.</li>
</ul>
Additional Responsibilities: Perform other duties as assigned to support the team and organization’s goals.
 
Requirements:Unpacking What We’re Looking For Ideal Skills &amp; Experience:
<ul>
<li>Fluency in English &amp; French is required</li>
<li>A minimum of 2 years of experience working in a hotel operations position on property or 3+ years knowledge of SaaS sales or customer success experience in the hotel industry</li>
<li>Experience with Actabl products (Alice, Transcendent, Hotel Effectiveness, ProfitSword) is preferred but not required</li>
<li>Skilled in SaaS Platform configuration and customization</li>
<li>Customer Service, technical experience, or similar experience preferred</li>
<li>Ability to triage current work queue and prioritize accordingly</li>
<li>Experience training Customers on how to use the software, and addressing their specific business needs preferred</li>
<li>Ability to troubleshoot and diagnose issues that arise during implementation (both technical and non-technical)</li>
<li>Ability to work with customer data to ensure smooth integration and reporting, possibly using tools like Excel, BI platforms, or analytics software</li>
</ul>
 
Key Competencies:
<ul>
<li>Problem Diagnosis: Ability to troubleshoot and diagnose issues that arise during implementation (both technical and non-technical).</li>
<li>Business Process Analysis: Understanding how a customer’s workflows and processes work so you can help adapt the solution to their specific needs.</li>
<li>Data Analysis: Ability to work with customer data to ensure smooth integration and reporting, possibly using tools like Excel, BI platforms, or analytics software.</li>
<li>Understanding of software platforms: Familiarity with cloud-based software solutions and how they differ from traditional software models.</li>
<li>Configuration &amp; Customization: Experience configuring software products to meet client needs, including adjusting settings, setting up workflows, and customizing features.</li>
<li>Data Management: Skills in managing, migrating, and validating data from client systems into the software platform.</li>
<li>Customer Onboarding and Training: Experience guiding internal and external customers through the onboarding process, training them on how to use the software, and addressing their specific business needs.</li>
<li>Customer Communication: Strong verbal and written communication skills to explain complex concepts clearly to non-technical clients.</li>
<li>Customer Service Orientation: A proactive attitude toward helping internal and external customers resolve problems quickly, as well as fostering long-term customer relationships.</li>
<li>Cross-functional Collaboration: Experience working with development, sales, support, and customer success teams to ensure all aspects of the implementation are covered.</li>
<li>Industry-specific Expertise: Knowledge of the hospitality industry is beneficial to understand the customer’s pain points and operational needs, but not required.</li>
<li>Compliance &amp; Security Awareness: Familiarity with data protection regulations (e.g., GDPR, HIPAA) and best practices in software implementations that involve sensitive customer data.</li>
<li>Adaptability: Software environments are dynamic, so the ability to adapt to changing customer needs, product updates, and new challenges is essential.</li>
<li>Attention to Detail: Implementations often involve detailed configurations and data setups, requiring accuracy.</li>
<li>Time Management: Ability to handle multiple projects at once and prioritize effectively.</li>
</ul>
 
We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!
 
Work Environment:
This is a fully remote position and will involve 85-90% travel across Europe throughout the year to support customers with onboarding and training. Ideally this person should be based in Europe with easy access to international airports and/or train stations. Candidates located outside of Europe will be reviewed and considered if necessary. 
 Actabl Around the World:
We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta &amp; Tampa, and our remote based domestic &amp; international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team.
 
Compensation:
Qualified candidates can expect a salary range of £39,000 - £44,000 GBP or €46,000 - €48,000 Euro (or equivalent in other currency of choice) depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance. 
 Ready to Check-in to Your Next Role?If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today! Candidate AI Usage Policy
We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.
 Accommodation Requests
We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at <a href="mailto:people-team@actabl.com" target="_blank">people-team@actabl.com</a>. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed!
 Our Nondiscrimination Promise
Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

Customer Onboarding Specialist, EMEA

<h3>Job Description</h3>
Job Description
About the Job
As a Customer Onboarding Specialist, you are the first interaction our end users have with the product. This role will be primarily focused on ensuring that our end users have all of the tools and training needed to turn their sign into a best-in-class advertising tool. You will also work cross-functionally, through all departments… sales, tech support, accounting, manufacturing, and engineering to ensure the needs of our partners are met through world-class service and support.&nbsp;
&nbsp;You will be responsible for introducing partner companies and end users to our product, and assisting partners with successfully selling the Cirrus product. This will be done through proactive communication and post-sale training.
&nbsp;Aligning to our core values is imperative to contribute to delivering the best product possible to the market while making Cirrus a great place to work and grow as a human being.
This role is on-site at our Headquarters office in Portsmouth, NH. 
Job Duties
<ul>
<li>
Forge meaningful connections with new customers, ensuring they're equipped and prepared for their product experience.
</li>
<li>
Maintain meticulous records within our CRM system, ensuring accuracy and completeness at all times.
</li>
<li>
Proactively engage with customers to gather any missing information vital for our CRM records.
</li>
<li>
Deliver comprehensive post-sale training to empower partners in effectively promoting and utilizing the Cirrus product.
</li>
<li>
Nurture ongoing communication channels with new customers to guarantee their satisfaction and success post-purchase.
</li>
<li>
Act as a dedicated liaison for new customers, addressing inquiries and concerns with diligence and expertise.
</li>
<li>
Provide invaluable assistance to the tech support team, offering insights and solutions for software-related queries.
</li>
<li>
Serve as a conduit for customer feedback, liaising with our development team to address bugs and introduce desired features.
</li>
<li>
Drive continuous improvement initiatives, refining processes to elevate the standard of our customer service provision.
</li>
<li>
Contribute to the maintenance of software help sections and instructional videos, ensuring resources are current and accessible.
</li>
<li>
Conduct internal training sessions to familiarize employees with our proprietary software.
</li>
<li>
Collaborate effectively with the sales team, lending support during sales calls and strategizing on customer acquisition approaches.
</li>
<li>
Undertake research endeavors to identify real world example signs for prospective SMB customers to visit.
</li>
<li>
Fulfill ad-hoc tasks and projects as required to support team objectives.
</li>
</ul>
Cirrus Core Values: What we look for in a teammate.
Bring Passion: We take pride in our work and bring our BEST to all interactions with our customers and teammates. We encourage rigorous discourse to improve the customer experience each and every day.
Quality: Quality isn’t a catchall phrase.&nbsp; It is an action plan that requires hard work and focus to achieve. Step by step we strive to build quality into everyday processes and products to achieve our collective success.&nbsp;&nbsp;
Winning Takes a Team:&nbsp; Show genuine commitment, be flexible, get involved, be reliable, help and support others, and move our company forward.
Remove Friction: Eliminate roadblocks in the way of smooth operations by promoting and embracing changes geared towards making things easier.&nbsp; Be bold!&nbsp; Don't settle for "That's just the way it is."
Respect: An individual who communicates and conducts themselves in a polite and positive manner, and encourages others around them to do the same; without judgment of peers regardless of rank, position, age, gender, or race.&nbsp;
Innovate Every Day: Have the courage to challenge what is perceived as conventional or typical. Be observant of surroundings and outspoken about ideas and changes that will positively impact people.
Skills and Qualifications
<ul>
<li>
Ability to learn the sign business, and how we can drive value to customers
</li>
<li>
Excellent communication and listening skills, including phone interaction
</li>
<li>
Great interpersonal skills
</li>
<li>
Independent/self-starter; able to take initiative
</li>
<li>
Practical knowledge of general technology
</li>
<li>
Working knowledge of GoogleSuite and Social Media tools
</li>
<li>
Prior experience within sign or software industry is a plus
</li>
</ul>
Physical Requirements
<ul>
<li>
Must be able to sit or stand for long periods of time
</li>
<li>
Close visual focus required
</li>
<li>
Position requires the use of a keyboard, headset, and laptop for a full workday
</li>
<li>
Ability to lift, carry, and move up to 50 lbs.
</li>
</ul>
Compensation&nbsp;
Hourly, non-exempt

Customer Onboarding Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $24-$28 Hourly. DOE 
About AmeriPharma
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
 
AmeriPharmas Benefits
<ul>
<li>Full benefits package including medical, dental, vision, life that fits your lifestyle and goals</li>
<li>Great pay and general compensation structures</li>
<li>Employee assistance program to assist with mental health, legal questions, financial counseling etc.</li>
<li>Comprehensive PTO and sick leave options</li>
<li>401k program</li>
<li>Plenty of opportunities for growth and advancement</li>
<li>Company sponsored outings and team-building events</li>
<li>Casual Fridays</li>
</ul>
 
Summary
The Enrollment Specialist is responsible for supporting new patient onboarding by coordinating with internal departments such as pharmacy, referrals, and marketing. This role ensures patient needs are addressed efficiently and that onboarding is completed accurately and in a timely manner. The Enrollment Specialist will also engage with patients through approved communication platforms, providing clear and professional support. This position reports directly to the Pharmacy Manager.
 
Schedule Details
<ul>
<li>Locations: On-Site, Laguna Hills, CA.</li>
<li>Hours: Monday - Friday, Operational hours are from 5:00 AM to 7:00 PM (training schedule may differ from assigned shift)</li>
</ul>
 
Duties and Responsibilities
<ul>
<li>Establish and manage new patient accounts and relationships</li>
<li>Collaborate with the marketing and referral departments to implement company strategies</li>
<li>Troubleshoot and resolve patient/customer issues</li>
<li>Coordinate across departments to ensure efficient patient onboarding</li>
<li>Handle all tasks related to the onboarding of new patients</li>
<li>Recognize when to escalate calls or concerns to a supervisor</li>
<li>Engage new customers through various platforms (e.g., OhMD)</li>
<li>Perform other duties as assigned by the supervisor</li>
</ul>
 
Required Qualifications
<ul>
<li>Strong attention to detail with the ability to perform tasks accurately and efficiently</li>
<li>Excellent oral and written communication skills, including the ability to summarize complex issues clearly</li>
<li>Proven ability to manage and prioritize multiple tasks simultaneously</li>
<li>Strong interpersonal skills; able to collaborate effectively with peers, business units, compliance professionals, and external partners</li>
<li>Self-motivated, able to work independently, meet deadlines, and adapt to changing priorities</li>
</ul>
 
Education Requirements
<ul>
<li>High School Diploma or equivalent </li>
<li>Licensed or registered Pharmacy Technician </li>
</ul>
 
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
 
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

Enrollment Specialist (New Patient Onboarding)

<h3>Job Description</h3>
Job Description
Headway Workforce Solutions is currently seeking a positive and professional Onboarding Support Specialist to join our team within the Smoketree Tower building in Raleigh, NC. This is a full-time position offering 40 hours a week with the potential for overtime. This role is an excellent opportunity for a passionate, driven individual interested in furthering their career in payroll administration.
What it means to be a Onboarding Support Specialist at Headway:
The Onboarding Support Specialist will be responsible for providing administrative support to ensure the efficient operation of the payroll department. You will support payroll administrators, managers, and employees through a variety of tasks related to organization and effective communication. You will communicate efficiently and effectively via phone and email. This position requires complete professionalism with a focus on customer support, confidentiality, and prompt response for all support issues. The Onboarding Support Specialist must have a strong understanding of compensation and maintaining accurate records.
Responsibilities of a Onboarding Support Specialist
<ul>
<li>Answer all customer inquiries in a knowledgeable and courteous manner</li>
<li>Resolve payroll inquiries or escalates issues to proper channels</li>
<li>Assist in preparation of payroll and onboarding documents</li>
<li>Maintain all confidential information in a safe format</li>
<li>Audit all timesheets for accuracy and inputs hours into the payroll system</li>
<li>Add all employee information changes, advances, salary updates, tax withholding documents, benefits deductions, direct deposit information.</li>
<li>Prepare and maintain all related payroll records and reports</li>
<li>Prepare and process I9s and E-Verify for corporate staff</li>
<li>All other job duties as assigned by management </li>
<li>We offer competitive compensation</li>
<li>We engage in fun company culture-building activities regularly</li>
<li>We also have free coffee for days</li>
</ul>
You’d be a Great Fit if You Have
<ul>
<li>High school diploma (required), Associate or Bachelor’s degree from a 4 –year college or university (preferred)</li>
<li>At least 1 year of payroll, administrative and/or HR generalist experience, or equivalent combination of education/experience preferred</li>
<li>Proven administrative or assistant experience</li>
<li>Critical thinking and problem-solving skills</li>
<li>Proficiency in Microsoft Office Suite and Microsoft Outlook (Excel Proficiency Highly Preferred)</li>
<li>Knowledge or experience with other payroll systems</li>
<li>Excellent written and verbal skills</li>
<li>Ability to manage processes</li>
<li>Decision-making ability</li>
<li>Planning and organizational skills</li>
<li>Adaptability</li>
<li>Time Management skills</li>
<li>Conflict management and stress tolerance</li>
</ul>
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Regularly required to walk, sit, talk, see, and hear</li>
<li>The employee frequently is required to reach with hands and arms, sit and view a computer screen for long periods</li>
<li>The employee must occasionally lift and/or move up to 10 pounds</li>
</ul>
About Headway: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: <a href="http://www.headwaywfs.com" target="_blank">www.headwaywfs.com</a>
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.

Onboarding Support Specialist

<h3>Job Description</h3>
Job Description
Overview We are looking for a&nbsp;dynamic Customer Onboarding Specialist&nbsp;with experience in phone-based customer service, call centers, or inside sales. This role is key in ensuring our new clients feel supported, informed and set up for success from day one. If you're someone who thrives in a fast-paced, high-volume environment and enjoys building meaningful client relationships over the phone, we want to hear from you.&nbsp;
Responsibilities include but are not limited to:
<ul>
<li>Serve as the first point of contact for new clients - welcoming them, understanding their needs, and guiding them through a seamless onboarding experience</li>
<li>Conduct onboarding and sales calls to walk clients through account setup, service expectations and product options</li>
<li>Clearly communicate how our products and services work, ensuring clients feel confident, informed and supported</li>
<li>Confidently close sales during onboarding by highlighting value, addressing concerns, and assisting with scheduling and payment processing.</li>
<li>Handle scheduling of initial appointments and process payments</li>
<li>Follow up with clients regarding upcoming or missed appointments</li>
<li>Conduct post-sale surveys and gather client feedback</li>
<li>Accurately track interactions, progress and opportunities in our CRM to support team alignment and visibility</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>1–2 years of experience in onboarding, account management, phone-based customer support, or sales</li>
<li>Comfortable making and receiving a high volume of calls daily</li>
<li>Excellent verbal communication and persuasive sales skills</li>
<li>Patient, calm, and compassionate under any circumstance</li>
<li>Proficient computer skills with strong attention to accuracy and speed</li>
<li>Strong listening, objection-handling, and presentation abilities</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>Experience using a CRM or call-tracking software is a plus</li>
</ul>
This is a full-time position Monday-Friday 8:30am-5:00pm, no weekends.
Benefits include the following:
<ul>
<li>Health and Dental insurance available after 90 days</li>
<li>Life insurance after one year</li>
<li>Paid vacation after one year</li>
<li>401K</li>
<li>Paid weekly</li>
</ul>
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
Shift:
<ul>
<li>Day shift</li>
</ul>
Experience:
<ul>
<li>Organizational skills: 2 years (Required)</li>
<li>Computer skills: 2 years (Required)</li>
<li>Sales: 2 years (Required)</li>
</ul>
Work Location: In person

<h3>Job Description</h3>
Job Description
Project and Onboarding Specialist – Full-Time
Location: Cedar Rapids, IA (Travel Required)
 
Who We Are
Alpha is a small, energetic team operating in startup mode. We focus on helping small and medium-sized restaurants succeed by providing them with advanced POS systems and services. Our approach is all about consulting—understanding each restaurant’s needs and delivering solutions that make a real impact on their business.
 
Being part of Alpha means experiencing strong team collaboration, working alongside growth-minded people, and having fun while making a significant mark in the restaurant technology sector. We pride ourselves on being a high-integrity organization where every team member contributes to our shared success.
 
Our Mission
Help people eat with ease. Our goal is to help restaurants properly utilize systems to provide streamlined and profitable services to their guests. We believe that restaurants shouldn’t have to choose between great systems and great service.
 
Role Overview
As a Project and Onboarding Specialist, you’ll lead the charge for all new client onboardings and existing client projects. You’ll oversee database configuration, networking, equipment installation, team training, and go-live support for restaurant clients.
 
For existing clients, you’ll manage inbound project requests—such as new equipment installations, software add-ons, or networking upgrades—ensuring every project is executed seamlessly from start to finish. This role is ideal for someone who enjoys both technology and hospitality, thrives in fast-paced environments, and takes pride in delivering exceptional client outcomes.
 
What’s Expected in Return
We’re looking for a proactive, detail-oriented team player who thrives in a fast-paced environment and enjoys seeing projects through from start to finish. At Alpha, we expect grit, communication, and accountability—someone ready to make a tangible impact and grow in both technical and leadership capability.
 
Main Tasks
Database Management
● Collaborate with Alpha’s Data Entry team to stage client software tailored to their concept—order flow, items, modifiers, discounts, and staff setup.
● Review databases internally and with clients to confirm readiness before go-live.
● Advise on database best practices for each POS system implemented.
● Perform ongoing updates and configuration changes as requested.
 
Networking and Installation Expertise
● Conduct on-site surveys to verify internet quality, access points, and wiring before installation.
● Make necessary networking adjustments to optimize performance.
● Install POS equipment, ensuring clean cable management and efficient use of space.
● Label all devices and wiring for clarity and long-term support.
● Drill and mount equipment when required for professional presentation.
 
Staff Consultation, Training &amp; Relationship Management
● Train restaurant teams (typically 10 or fewer, occasionally up to 50) on system use and best practices.
● Consult clients on workflow optimization and system utilization.
● Evaluate client satisfaction and troubleshoot early issues to maintain a high standard of onboarding success.
● Manage completion approvals and signed documentation confirming project delivery.
 
Skills Needed
● Restaurant Expertise: Deep understanding of restaurant operations, menu flow, and staff management.
● Technical Ability: Skilled in networking and installation; comfortable with routers, switches, and access points.
● Organization: Capable of managing multiple clients and timelines simultaneously.
● Communication: Clear, professional, and proactive with clients and internal teams.
● Leadership: Confident trainer able to guide and motivate groups during onboarding.
● Craftsmanship: Pride in presentation and quality—especially in wiring and installations.
 
Expected Experience
● Prior restaurant management experience required.
● Hands-on experience with networking and technology systems (setup and troubleshooting).
● Familiarity with restaurant POS platforms and the ability to adapt to new systems quickly.
● Proven ability to manage projects from planning through go-live with multiple stakeholders.
 
Preferred Experience
● Prior restaurant management or ownership background.
● Technology project coordination or client training experience.
● Ability to manage multiple openings/installations simultaneously.
● Familiarity with merchant services and payment platforms.
● Experience using CRM or ticketing tools (e.g., HubSpot, Zendesk).
● Exposure to restaurant hardware such as printers, terminals, or KDS systems.
 
Requirements
● Must be able to travel to client sites for installations, training, and go-live support.
● Able to lift up to 40 lbs and perform basic installation work (drilling, mounting, cable routing).
● Comfortable using tools such as drills, mounts, and ladders safely and professionally.
● Flexible availability—standard hours apply, but occasional early mornings, evenings, or weekends may be required for go-lives.
● Excellent interpersonal and communication skills with restaurant staff and management.
● Valid driver’s license and reliable vehicle required.
 
Accountability &amp; Metrics
● Onboardings &amp; Projects: 4 new onboardings and 3–10 projects completed per month.
● Client Satisfaction: Maintain a 4–5-star average post-onboarding rating.
● Database Accuracy: Minimal adjustments needed post-launch.
● Timeline Adherence: All onboarding items completed by go-live unless client requests otherwise.
● Post-Go-Live Quality: ≤10 support tickets within the first 30 days of launch.
 
Required Attributes
● Organized and detail-oriented
● Strong communicator with clients and teammates
● Calm and professional under pressure
● Technically curious and self-sufficient
● Confident trainer and presenter
● Pride in craftsmanship—clean installs and polished setups
● Team-first and accountable
 
What Our Customers Say
“I am so grateful for Alpha and their team. My husband and I are new to the restaurant business and using Alpha POS at our restaurant has been a blessing. We've customized so much to make it work for us and our staff and working with their team has been amazing. We're grateful to be working with Alpha and would recommend them to anyone looking for a great system backed by an amazing team.” — Bella Gusto
 
“Excellent service! Very Helpful! Always quick with getting things resolved. Great customer service and support. We’ve been using this POS system for 3+ years now. Highly recommend! Mustafa is the Best!” — Avocado Theory
 
Salary
Salary Range: $45,000–$60,000 (Based on Experience) Bonus: Bonus opportunities available based on project success and client satisfaction.
 
Benefits
● Health Coverage: Medical, Vision, Dental, and Life Insurance
● Retirement: Simple IRA Plan
● Reimbursements: Mileage, Gym Membership, Professional Development
● Perks: Complimentary Book
Company DescriptionAlpha is a small, energetic team operating in startup mode. We focus on helping small and medium-sized restaurants succeed by providing them with advanced POS systems. Our approach is all about consulting—understanding each restaurant's needs and delivering solutions that make a real impact on their business. 
<h3>Company Description</h3>
Alpha is a small, energetic team operating in startup mode. We focus on helping small and medium-sized restaurants succeed by providing them with advanced POS systems. Our approach is all about consulting—understanding each restaurant's needs and delivering solutions that make a real impact on their business.

15,557 Onboarding Specialist Jobs