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<h3>Job Description</h3>
Job Description Description:
ABOUT THE POSITION
The Digital Marketing Manager is responsible for developing and implementing digital marketing strategies, managing campaigns across various channels, data tracking and result measurement, optimizing performance, and budget oversight, working in collaboration with Marketing leadership. Additionally, this position works with both internal and external partners to produce campaigns that promote products, services, and/or brand awareness across online platforms. The role requires a combination of creativity, analytical skills, and technical expertise. 
 
NORMAL DAY-TO-DAY WORK
<ol>
<li>Create and execute a digital marketing strategy that aligns with overall marketing and business objectives. This involves working with others on the team to identify target audiences, determine key performance indicators (KPIs), selecting appropriate digital channels and tactics.</li>
<li>Manage digital marketing campaigns across various channels, including search engine marketing (SEM), search engine optimization (SEO), social media retargeting, display networks, broadcast TV and email distribution.</li>
<li>Utilize various analytical tools to track and measure the performance of marketing campaigns. Generate regular reports that provide insights on key metrics. Use the data to generate reports that provide actionable insights for improvement and content for internal feedback (monthly Buzz).</li>
<li>Work with cross-functional teams including designers, content writers, internal stakeholders, social media managers and external partners to ensure timely execution of digital marketing initiatives.</li>
<li>Collaborate with internal web developers and content producers to ensure Civic's website is optimized for search engines and aligns with overall digital marketing strategy. Monitor website performance, analyze website traffic data and user behavior/performance metrics, and implement improvements or A/B testing.</li>
<li>Manage and allocate digital marketing budgets effectively, ensuring optimal return on investment.</li>
<li>Keep up to date on current digital marketing trends, best practices, and emerging technologies. Continuously learn and explore new opportunities to improve digital marketing strategies and techniques. </li>
<li>Proactively advise internal clients on identifying new and upcoming marketing opportunities.</li>
<li>Build and maintain relationships with external vendors and digital media consultants.</li>
</ol>
JOB QUALIFICATIONS 
Here are a few qualifications you MUST have to be qualified for this position. 
<ol>
<li>BA/BS in marketing, communications, or a related field.</li>
<li>A minimum 7 to 9 years working in digital marketing or in a similar role, with 1-3 in management.</li>
<li>Demonstrated leadership experience in a highly collaborative marketing environment.</li>
<li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li>
<li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li>
<li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li>
<li>Travel required on occasion.</li>
</ol>
Here are a few qualifications we'd LIKE for you to have. 
<ol>
<li>Working experience utilizing various marketing channels, including (but not limited to): email marketing, in-app advertising, SMS, social media, Display, etc.</li>
<li>MBA or certification in Digital Marketing.</li>
<li>Previous experience working with Media agencies and campaign budgets.</li>
<li>Experience working with Google's suite of marketing products, managing a CRM or MCIF system, and/or marketing project management software.</li>
</ol>
OUR CULTURE
Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. 
Requirements:
 
 
PI1175b2fe29b6-25405-37340380

Digital Marketing Manager

<h3>Job Description</h3>
Job DescriptionPocket Prep is a leading mobile and web-based learning platform offering efficient and affordable study solutions for professional certifications. We believe that education should be within everyone’s reach. Professional certification exams are often a stressful and expensive barrier to career advancement - Pocket Prep strives to prepare our members to pass with confidence. The engineering team at Pocket Prep works alongside the product and design teams to develop the technical backbone of our applications. As the stewards of our codebases, engineering team members focus on their craft to provide high-quality, resilient, and accessible products that help studiers from all walks of life achieve their goals. We strive to continuously improve our processes, coding standards, and patterns both as individual engineers and as a team to ensure that we’re always ready for the next challenge. About the Role Our backend engineers work to maintain and add new functionality to application servers that handle requests from our client-facing applications. This role will substantially contribute to our production codebases and test suites and will work on endpoints that serve students, instructors, content writers &amp; editors, and external partners. The work can involve code generation &amp; review, participating in and leading technical kickoffs, and developing best practices among other activities. The role will also collaborate with our enterprise team in ensuring the platform is accessible to university partners and their students. Depending on your experience and interest, this role may also be instrumental in helping rebuild our server infrastructure in a more memory-safe language such as Go or Rust. The right candidate will be focused not just on writing code, but being a great engineer, problem-solver, and teammate. What You Will Do
<ul>
<li>Develop and maintain our backend server applications and test suites</li>
<li>Coordinate with the product team to deploy endpoints to support client releases</li>
<li>Work closely with other engineers to problem-solve and align experiences across platforms as needed</li>
<li>Ideate with the backend team to flesh out technical requirements, risks, and complexity</li>
<li>Monitor the health of our systems; updating db indexes and reaching out to hosting providers when issues arise</li>
<li>Work with the larger engineering team to develop and iterate on our values, best practices, and code style guidelines</li>
</ul>
About You We’re looking for someone who has the following: Required:
<ul>
<li>4+ years of backend development experience</li>
<li>Strong knowledge of TypeScript and NodeJS for backend development</li>
<li>Experience specifying and maintaining APIs for external consumption</li>
<li>Experience writing tests with Jest, or similar frameworks</li>
<li>Experience with MongoDB or other NoSQL databases</li>
</ul>
Preferred:
<ul>
<li>Experience delivering solutions in other languages, particularly Go or Rust</li>
<li>Experience managing CI and deployment pipelines</li>
<li>Experience working on projects from ideation and inception through to release and maintenance</li>
</ul>
And exhibits the following qualities:
<ul>
<li>An engineer’s mindset - writing code that will stand the test of time and address the core problems, not just the symptoms</li>
<li>A desire to collaborate with the team, knowledge share, mentor, and work together to find optimal solutions</li>
<li>Humility when working with other team members, and willingness to accept outside feedback and ideas</li>
<li>Comfortable being nimble and experimental throughout the course of product development; recognizing tradeoffs, making decisions, and sharing the impact with stakeholders</li>
</ul>
You are also excited about our culture:
<ul>
<li>Embrace a spirit of improvement and welcome feedback</li>
<li>Choose curiosity instead of judgment</li>
<li>Share your opinions and perspectives, and kindly disagree when you see things differently</li>
<li>Craft is important to you; You prefer to do things well instead of rushed</li>
<li>Love for continued learning individually and as a team, as well as making education more accessible for others</li>
</ul>
Benefits Pocket Prep is a leading mobile and web-based learning platform offering efficient and affordable study solutions for professional certification and licensure. We believe that education should be within everyone’s reach. High-stakes exams are often a stressful and expensive barrier to career advancement - Pocket Prep strives to prepare our members to pass with confidence. We care about people passing exams because we’ve been there. Co-founders Ken Gillette and Peter Murphy faced expensive, high-stakes tests for career-promoting professional credentials while they were co-workers at Lockheed Martin. Like tens of thousands of other Americans, they shelled out hundreds of dollars to register and buy the materials they thought would improve their chances of passing. After hauling textbooks, flashcards, and study guides to costly test prep classes, they founded Pocket Prep in 2011 to help people more effectively and inexpensively prepare for important assessments. Some of our employee benefits include:
<ul>
<li>Stability: We're 10+ years old, 100% profitable without investor backing, and we continue to have year-over-year growth.</li>
<li>Work/Life Balance: Freedom to live your life while accomplishing something awesome for everyone in education. Flexible PTO and a 3-week company-wide holiday break from mid-December through New Year.</li>
<li>Competitive Compensation: Generous profit-sharing program and base pay. This role will pay $127,300-$140,700 based on experience and location.</li>
<li>100% Healthcare: We cover all of our employees' healthcare premiums because we are invested in your well-being. We also cover 80% of dependents.</li>
<li>Remote Flexibility: You can work where and when you are most effective. We have an office in downtown Durham, North Carolina, and are supportive of remote work options.</li>
<li>Give Back: We are active participants in our communities through volunteer partnerships with local nonprofits. We offer VTO (volunteer time off) for independent engagement with your community.</li>
</ul>
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OmQWMM3ou9

Senior Backend Engineer

<h3>Job Description</h3>
Job Description
Cherry Bekaert’s Strategic Financing Services Advisory Team (SFS) is looking for a New Markets Tax Credits Applications and Strategic Planning Director (Director). We offer an opportunity to work with a team of experts with a deep track record in New Markets Tax Credit (NMTC) allocation applications, CDFI Fund Applications, other Government and Philanthropic funding applications, strategic planning services for community development entities and projects, NMTC placement and deployment assistance, and NMTC compliance and asset management services.
The Director will oversee the Application and Strategic Planning activities for Community Development Entities (CDEs), Community Development Financial Institutions (CDFIs), Community Lenders and Nonprofits (collectively Community Development Organizations). The Director will work with the Community Development Organizations to help them build internal and external capacity, clarify their Mission, Vision and Values (MVV), formalize their strategic plans and execute their strategic plans so that they holistically work towards upholding and achieving their MVV as they expand and add new services. The Director will lead a team of Application Writers and Community Development Specialists, manage the process of writing NMTC Applications, manage the grant writing and applications process for clients seeking funding from other funding programs, and expand the portfolio of clients. The Director will work collaboratively internally and externally to achieve measurable results for the team, the clients and the communities our clients serve.
The successful candidate will have a strong attention to detail and deadlines and a mission to help make a difference in Low-Income Communities.
About SFS: SFS has been involved in the NMTC industry since its inception and to date has secured over $1.7 billion in NMTC funding. SFS is proud to have structured and facilitated NMTC investments that have created 28,077 direct jobs, served 957,153 clients through community facilities, and helped create over 10.6 million square feet of new and improved commercial and industrial real estate. SFS’s current portfolio consists of investments in areas with poverty rates as high as 66%, median family income as low as 14.24%, and unemployment rates as high as 31.2%.
About The Innovate Fund (TIF): TIF serves the state of Georgia, North Carolina, South Carolina, Tennessee, Virginia and West Virginia. Since inception, it has directly deployed $396 million of NMTC investments in 36 transactions that have leveraged an additional $1.3 Billion of indirect capital, and created 8,194 direct jobs, while expanding the service area’s health and wellness services to 707,714 Low Income Persons. TIF is governed by a seven-member governing board, including representation from Cherry Bekaert and the Greenville Local Development Corporation, with input from an advisory board of 9 LIC experts.
Essential Job Duties and Responsibilities:
Application Writing
<ul>
<li>Managing of Application and Grant writing team
<ul>
<li>Cultivate a healthy team culture</li>
<li>Coordinate and assist with balancing NMTC application writing team’s individual and team workflow</li>
<li>Optimize NMTC Allocation Application process for clients and team members</li>
</ul>
</li>
<li>Drafting, reviewing and preparing NMTC Allocation Applications and supporting documents for strategic and technical opportunities</li>
<li>Writing and reviewing compelling business strategies, community outcomes and other narratives to maximize scoring and increase likelihood of successful outcomes</li>
<li>Collaborating with clients to identify and source appropriate NMTC pipeline opportunities to suit unique CDE needs (considering geography, project type, community impacts, etc.)</li>
<li>Synthesizing and incorporating industry terms, trends and data to support business strategies, community outcomes and compelling applications that translate to smooth financial closings</li>
<li>Identifying and managing other grant and application writing opportunities to ensure quality and timely submissions as well as strategic alignment</li>
<li>Collaborating with deal team participants (investors, borrowers, supporters and stakeholders) to secure commitments, evidence of support and/or letters of interest as required for submission of various funding applications and/or financial closings</li>
<li>Designing and reviewing project proposals and summaries for investment opportunities in a clear, compelling, and concise manner</li>
</ul>
Community Development Consulting
<ul>
<li>Establishing relationships with CDFIs, CDEs, and various community development stakeholders</li>
<li>Collaborating with the team to identify opportunities with existing or aspiring CDFIs to allow them to execute their vision</li>
<li>Assisting clients with formalizing their organizational framework through an Organization Assessment including: review of the organization’s service area, products/services, track record, pipeline, community impact data, management capacity and finances</li>
<li>Assisting with underwriting and structuring NMTC transactions</li>
<li>Supporting and preparing for submission of relevant Certifications</li>
<li>Preparing sub-CDE Certifications in connection with NMTC allocation agreements.</li>
<li>Working with organizations to meet certification requirements and establish policies and procedures that will ensure continued compliance</li>
<li>Helping identify an organization’s short and long-term goals and objectives in order to develop a sustainable financial plan</li>
<li>Helping secure private investment commitments and a strategy for long-term financial viability</li>
<li>Actively managing a pipeline of community development finance investing, lending, and growth initiatives</li>
<li>Collaborating with GPS and GovCon teams to identify and develop grant writing opportunities that align with compliance needs and enhance cross-industry initiatives</li>
<li>Working collaboratively with Bank Finance and other industries within Cherry Bekaert to create comprehensive offerings that holistically serve our clients' needs</li>
<li>Coordinating with The Innovate Fund (TIF) Chief Operating Officer and Cherry Bekaert staff on strategic planning initiatives</li>
<li>Other job-related functions as assigned</li>
<li>Travel: 20%</li>
</ul>
What you bring to the role:
<ul>
<li>Bachelor’s in Finance, Accounting, Economics or related field</li>
<li>CPA license, MBA, JD, LLM, Master’s Degree (other field related certifications may be considered)</li>
<li>Minimum of 10 years of demonstrated progressive experience in community development finance, tax credit finance, CDE/CDFI Lending, structured finance or related field</li>
<li>Knowledge of tax credit financing required, with specific experience with NMTC strongly preferred</li>
<li>Experience in working with borrowers, lenders, investors and Community Development Organizations</li>
<li>Strong research and analytical skills; ability to solve complex issues.</li>
<li>Expert knowledge of tax credit finance reporting required, with specific experience with CDFI Fund’s AMIS reporting strongly preferred</li>
<li>Ability to effectively manage up, down and out, providing exceptional client service by leveraging communication skills to develop and maintain outstanding relationships.</li>
<li>Strong leadership, recruiting, training, and mentoring skills, coupled with excellent verbal, written (including technical writing), and presentation skills</li>
<li>Entrepreneurial and highly motivated to make internal and external connections</li>
<li>Proficiency in Excel</li>
<li>Strong sense of urgency and shared sense of mission</li>
</ul>
What we offer you:
<ul>
<li>Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect.</li>
<li>A well-run firm that offers stability and opportunity to develop as a leader.</li>
<li>The opportunity to innovate and do work that motivates and engages you.</li>
<li>A collaborative environment focused on enabling you to further your career growth and continuous professional development.</li>
<li>Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing.</li>
<li>Flexibility to do impactful work and the time to enjoy your life outside of work.</li>
<li>Opportunities to connect and learn from professionals from different backgrounds and with different cultures.</li>
<li>Supportive partnership group with a “one firm” mentality and a commitment to colleagues’ success</li>
<li>Big firm resources and bench strength; small firm flexibility and openness to new ideas</li>
<li>Collaboration across service lines and offices; a firm culture that embraces one another and the community; and an excellent opportunity to help bring along talented staff</li>
<li>Defined metrics and targets that eliminate ambiguity</li>
<li>Shared values, including uncompromising integrity, a passion for excellence, and mutual respect</li>
</ul>
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.
Pay Range:
$146,395-$328,800
About Cherry Bekaert
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit <a href="https://www.cbh.com/disclosure/" target="_blank">https://www.cbh.com/disclosure/</a>
Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. <a href="https://careers.cbh.com/legal-disclosures/" target="_blank">https://careers.cbh.com/legal-disclosures/</a> contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at  <a href="https://careers.cbh.com/" target="_blank">https://careers.cbh.com/</a> and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook.
© 2025 Cherry Bekaert. All Rights Reserved.

Director - Strategic Financing Services - Applications and Strategic Planning

<h3>Job Description</h3>
Job DescriptionHead of Product Management
Job Status: Full Time
Compensation: Salary (Exempt)
Position Type: Direct Hire *Note: this is not a contract role
Pay: $160K - $190K annually based on experience
Core working hours: 9AM - 5PM ET
We're seeking a dynamic individual with a deep understanding of product development, a systems-thinking mindset, and a strong engineering background. This person should possess an entrepreneurial spirit, a passion for data analysis, and the drive to influence key metrics that will propel the organization forward. If you're excited about making a significant impact through innovative product strategies and complex problem-solving, we'd love to have you on our team!
About the team you’ll join
We’re a team of driven, conscientious individuals with a clear mission: to make accounting and payroll fast, simple, and affordable for millions of American businesses and their accountants. 
It’s not enough to have a “good job”. It takes connection, culture, encouragement, growth opportunities, challenges, communication, and so much more to create an environment where people and ideas flourish. 
We are Patriot Software; a hybrid remote company with 175+ employees across the United States and a co-working space in Canton, Ohio. 
Our search for a new team member always starts by seeking a quality individual who desires to live by our core values:
<ol>
<li>Be Customer Obsessed - In everything we do, we start with the customer and work our way backwards. Our primary focus is how we deliver tremendous value for the American businesses we serve.</li>
<li>Lead With Speed - We believe in doing things quickly and not being afraid to take big chances. Moving fast and making bold moves is how we stay ahead.</li>
<li>Don’t Cut Corners - We don’t skimp on quality. We make sure to own our technologies, development, and operations so that the entire experience is the best it can be.</li>
<li>Create a Better Us - We’re always improving by keeping it simple, saying no to things that don’t help our customers, automating what we can, and spending our money wisely.</li>
<li>Follow The Golden Rule - We treat others how we would want to be treated, disagree and commit, and welcome feedback from anyone, anywhere in the company.</li>
<li>Grow, Be a Leader - We look for leaders at all levels and always put the customer and team above ourselves. We want to build a pro team of high-caliber players, with high accountability and trust across all individuals.</li>
</ol>
Interested in learning more? Great! Read on to see if your skills are a match, too. 
What You’ll Be Doing:
<ul>
<li>Own Product Strategy Execution – Shape strategic direction and execute relentlessly. Ensure a seamless, high-quality customer experience.</li>
<li>Define Great Metrics – Establish meaningful product KPIs that enable us to be inventive and experiment boldly. Talk to customers frequently to surface anecdata. </li>
<li>Analyze Market &amp; Competition – Stay ahead of trends, research competitors, and translate insights into product direction.</li>
<li>Lead &amp; Develop the Team – Hire, coach, and retain top talent. Foster a culture of high performance.</li>
<li>Collaborate &amp; Influence – Work cross-functionally to drive strategic decisions based on data, insights, and customer needs across Engineering, Design, and the broader organization. </li>
<li>Build a Strong Product Culture – Encourage rapid testing, knowledge-sharing, and transparency.</li>
</ul>
Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.
Some Examples of Recent Work:
<ul>
<li>Own the whole-company internal communications around our product vision and strategy The Head of PM took point on crafting the internal communication strategy around our product vision and strategy, and then went out and helped stump across the org to align all departments.</li>
<li>Roll out product analytics across the company The Head of PM led the effort to pick and set up our new product analytics tool. That meant managing the sales process, figuring out technical needs, and working with Engineering and Data to get it running right.</li>
<li>Run roadmap and feedback meetings with top customers The Head of PM takes point on meetings with our biggest customers—sharing what’s coming next and collecting feedback. PMs join in, but the Head of PM drives the prep and keeps it moving.</li>
<li>Update our roadmap strategy in light of AI As AI and LLMs change how businesses work, the Head of PM leads the charge on figuring out what that means for our product—and how we need to adapt.</li>
<li>Prep board materials and align with the CEO The Head of PM helps put together board decks and works with the CEO to share where we’re going, what’s changing, and what risks or opportunities are ahead.</li>
<li>Spot cross-product risks and opportunities The Head of PM regularly reviews customer calls, chats, emails, and churn reasons to find patterns. This helps catch issues or opportunities that might slip through if we only looked at each product in isolation.</li>
</ul>
Requirements
What You Bring:
<ul>
<li>6+ years in product management, including 3+ years in SaaS, with a proven ability to align teams, drive strategy, and execute effectively.</li>
<li>5+ years leading teams, scaling product organizations, coaching, and developing high performers.</li>
<li>Deep technical knowledge—either a background in engineering or a very strong understanding of software development.</li>
<li>Data-driven mindset—define, track, and leverage key metrics to guide decisions.</li>
<li>Strong leadership in competitive analysis, driving processes to identify and research competitors, and maintaining up-to-date market intelligence.</li>
<li>Experience collaborating with key stakeholders to understand their needs, leverage data, and identify new opportunities.</li>
<li>Excellent communication and collaboration skills—you should be one of the best writers you know (concise, clear, and plainspoken).</li>
<li>Proven ability to foster a strong product culture through rapid testing, knowledge-sharing, and breaking down silos.</li>
<li>Entrepreneurial and gritty—comfortable with ambiguity, problem-solving, and taking ownership.</li>
<li>Commitment to high-quality UX—deep understanding of user flows, interfaces, and product design.</li>
<li>Strong understanding of high-quality products, with the ability to assess and communicate visual design, user interfaces, user flows, and overall user experience to ensure an intuitive and engaging product.</li>
<li>Deep knowledge of modern discovery and test validation methods, with a proven track record of building trust and being a reliable partner to stakeholders and business leaders.</li>
<li>Consistent, reliable high-speed internet access</li>
<li>Dedicated, quiet workspace free from distractions</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location &amp; Commitments:
Full-time, Direct Hire and 100% Remote role
This position is open to all candidates who legally reside and are eligible to work in the United States. This position is currently not open to applicants in the following locations: Alaska, California, Hawaii, Washington D.C.
Working hours are established by each team and department based on business needs. For this role, core working hours are typically between 9am - 5pm EST, Monday through Friday, but we’re flexible. Due to the nature of our businesses, we have busy seasons and “right-nows” that occasionally require working outside of core hours.
Patriot is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
Benefits
More Reasons to Love Patriot:
We pride ourselves on our company culture and value our employees’ hard work. Aside from the freedom to introduce new ideas or technologies, here are some of the awesome benefits our full-time employees enjoy:
<ul>
<li>Remote-first work</li>
<li>Paid time off and paid holidays</li>
<li>Medical, dental, and vision insurance </li>
<li>Section 125 HSA and FSA accounts</li>
<li>Benefits starting 1st of the month after hire</li>
<li>Company-paid life, short-term, and long-term disability insurance</li>
<li>401(k) with company match</li>
<li>Up-to-date hardware and equipment provided</li>
<li>Flexible scheduling and opportunities for advancement</li>
<li>Engaging and collaborative company culture</li>
<li>Education reimbursement </li>
</ul>
Are you ready to take the next step in your career?
This position has a starting salary of $160K - $190K
Note, respecting the privacy of our customers &amp; employees is an essential part of our privacy program. Please do not submit the following Personally Identifiable Information (PII) such as Social Security Number, Date of Birth, W-2's, etc. with your application.
Thank you for your interest in Patriot Software! As part of our commitment to a fair and efficient hiring process, we use AI-powered tools to assist with note-taking, resume screening, and interview insights. These tools help us evaluate candidates consistently while ensuring compliance with EEOC (Equal Employment Opportunity Commission) guidelines and other applicable laws.
Our AI tools do not make final hiring decisions—all decisions are made by our hiring team. We remain committed to equal opportunity hiring, and all applicants are evaluated based on qualifications, skills, and experience.
By submitting your application, you acknowledge and agree to the following: 
<ul>
<li>AI Usage</li>
<ul>
<li>AI may be used to analyze and/or collect data from the applicant's video, including facial expressions, and to consider their fitness for a position.</li>
<li>AI programs may be used in our interview process (i.e. notetaking, evaluating responses, interview synopsis, etc). </li>
</ul>
<li>On-Camera Video Interviews:</li>
<ul>
<li>I understand as a part of Patriot’s hiring process all interviews will be conducted via video with cameras on to maintain compliance and security standards.</li>
<li>Additionally, as a company, Patriot defaults to cameras-on for all video interactions. </li>
</ul>
<li>Photo Capture for Security Purposes:</li>
<ul>
<li>If I am selected to interview, I may be asked to provide or have a photo captured during the process.</li>
<li>I understand that this photo will only be used to verify that the same candidate is present throughout all stages of the interview process.</li>
</ul>
<li>Privacy and Data Use:</li>
<ul>
<li>I understand that any photo captured will be used solely for the purpose of candidate verification and will not be shared externally or used for any other purpose.</li>
<li>Candidate photos will not be stored and will be securely disposed of after the interview process is complete.</li>
<li>I consent to the use of geolocation tools for the limited purposes of verifying my location and ensuring interview integrity. This information will be used solely for security and compliance reasons, in accordance with applicable privacy laws.</li>
</ul>
</ul>

Head of Product Management

<h3>Job Description</h3>
Job Description
Job Summary:
<ul>
<li>
The contract technical writer will be responsible for the following:
<ul>
<li>
Training Requirements: Complete training on familiarization guide, referred to as the Job Familiarization Guide (JFG), Undergo training on the procedure change process, including using associated job aids. 
</li>
<li>
Procedure Writing and Revisions - Manage and type procedure change requests using Microsoft Word, Identify required reviews and approvals for documents being revised, make document changes based on feedback, resolve comments, and incorporate additional revisions. 
</li>
<li>
Document Finalization - Prepare finalized documents by converting them to PDF, Ensure proper posting and accessibility for reviewers and approvers. 
</li>
<li>
Tools Utilized - SAP, SharePoint, Adobe, and Microsoft Word will be the primary tools used for document management and revisions. 
</li>
</ul>
</li>
<li>
Working with 3 other Technical Writers in addition to a procedure writer. 
</li>
<li>
Would also work with the document control team to request copies of documents in addition to internal nuclear stakeholders. 
</li>
<li>
Log in remotely and check email or SAP for new Procedure Change Requests (PCRs) assigned. 
</li>
<li>
Review updates on ongoing projects, including comments or approvals from reviewers. 
</li>
<li>
Prioritize tasks for the day based on due dates and procedural timelines.
</li>
<li>
Initiating a New PCR - Open the assigned PCR in the Management of Change (MOC) system and review the request details provided by the initiator. 
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Examine the major change request and associated markup documentation. If not yet qualified to type, create an activity in the system for the document control team to provide the editable Word document from the work-in-progress folder. 
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Document Editing and Typing: For qualified writers: Retrieve the Word document, make necessary edits based on the markup and comments, and save the updated file in the work-in-progress folder. 
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Collaborate with the typing team if additional support is needed for document revisions. 
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Draft Creation - Ensure all changes have been incorporated into the document. 
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Save the updated file in draft form and convert it into a PDF. 
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Upload the PDF draft into the designated SAP review folder.
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Review Process Initiation - Use the procedural tools (e.g., forms and procedural guides) to identify required reviews for the revised document. 
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Assign reviews to appropriate individuals in departments such as operations, maintenance, or engineering. Include clear instructions and a 10-business-day due date for the review. 
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Managing Reviews and Approvals - Monitor the progress of reviews in SAP and respond to inquiries from reviewers. 
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Begin resolving comments as they are submitted by reviewers. This may involve reaching out to reviewers for clarification or discussing with subject matter experts. 
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Document all activities, including changes in reviewers, comments, and approvals, ensuring a complete record in MOC. 
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Learning and Collaboration - If new to the role, collaborate with the operations writer or other experienced team members to identify the correct reviewers for specific functional area documents. 
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Gradually build familiarity with key contacts in various departments. 
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Wrap-Up and Planning - Review the status of all ongoing PCRs, ensuring deadlines and procedural steps are on track. 
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Document the day's completed activities in the MOC system for record-keeping. 
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Prepare a plan for the next day, including pending comments, review assignments, or new PCRs to address.
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</ul>
Qualifications 
<ul>
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3-5 years of experience 
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Procedure writer background. 
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Utility experience would be helpful.
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No required certifications, however, a professional procedure writer certification called Procedure Professionals Association (PPA) Technical Writer Certification would be nice to have to illustrate proficiency. 
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Precision in reviewing, editing, and finalizing documents to ensure accuracy, compliance, and adherence to established procedures. 
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Advanced skills in Microsoft Word, including editing, formatting, and document organization, are essential for creating and revising procedural documents. 
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Experience in Document Review and Control 
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Prior experience managing documents through their lifecycle, including drafting, reviewing, revising, and finalizing, is crucial. 
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Familiarity with document management processes and tools (e.g., SAP and SharePoint) is highly beneficial. 
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Strong Communication Skills - clearly and effectively communicate procedural changes and requirements to stakeholders across various departments. This includes resolving reviewer comments and facilitating approvals. 
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Technical Writing Expertise particularly in creating and managing detailed and regulated documentation. 
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Knowledge of industry best practices and procedural standards is important for success in this role.
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Proofreading skills
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Attention to Detail 
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Nuclear experience would be helpful for this role so that they have an understanding of document content and what its purpose is. 
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Familiarity with Adobe for creating and editing PDFs, and the ability to follow structured processes make candidates well-suited for this position. 
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</ul>
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. 
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. 
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.

Technical Writer

<h3>Job Description</h3>
Job DescriptionTitle: UX Researcher Location: 100% Remote Work Job Type: Contract Duration: 12 months Pay Rate: $80-100/hour DOE Responsibilities ● Lead research across internal and external facing product experiences, ensuring that these experiences drive value for our community and meet high quality standards. ● Conduct qualitative and quantitative studies within your focus area (e.g. ethnographic/field research, diary studies, surveys, concept testing, log analysis, etc.). ● Collaborate closely with adjacent teams to identify new or foundational research questions, anticipating the needs of the organization and informing early decision making. ● Collaborate closely with product managers, designers, writers, and partner organizations to identify possible research goals and timelines. ● Communicate effectively with stakeholders from across the company, including senior leadership. ● Assist with workshops and other cross-functional alignment activities ● Execute in a fast-paced environment with ambiguity. Experience ● 8+ years industry experience, using both qualitative and quantitative research methodologies. ● Experience working with research vendors and conducting primary and secondary research that informs strategy and generates product recommendations ● A demonstrated track record of delivering impactful insights within complex or technical problem spaces. ● Exceptional written and verbal communication skills. Benefits Info Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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