<h3>Job Description</h3>
Job DescriptionSalary: $45k-$50k annually 
Title:IT Service Desk Support Specialist
Location:Orlando International Airport (MCO), Orlando, FL
Are you looking for an IT job in one of the busiest destination airports in the world that acts as the starting point for many vacations to the place Where Dreams Come True? Fully functioning IT systems play an essential part in ensuring the passenger journey through the airport runs as smoothly as possible and helping to support those IT systems could be where you come in!
 
Position Overview:As an IT Service Desk Support Specialist, you will provide service operation support on-site 40hrs/week and on-call support for the systems at the direction of the local IT Manager.Our organization places a premium on customer service. We are looking for individuals that can be responsive, professional, trustworthy, and deliver performance that enhances our company's reputation each time they interact with the customer.
FLSA Status and Hours:This is a full time, salaried, non-exempt position with great hours: Monday-Friday, 8:00 AM - 5:00 PM shift. Salary and benefits information will be provided should you be selected for an Interview.
Responsibilities and Minimum Qualifications:
<ul>
<li>Client Interaction: regularly interact with GOAA customers.</li>
<li>Performs installation, configuration, relocation and support of the Authoritys computer equipment and workstation software.</li>
<li>Documentation and Reporting: provides assistance by working in close contact with the vendors and clients. Engineer must ensure their knowledge base is current and accurate and all technical issues must be tracked and documented in a detailed format.</li>
<li>Track all issues. IT Service Desk Support Specialist must carefully track and comment all issues and resolution in detail within Service Now.</li>
<li>Troubleshoot problems that impacts the IT services. IT Service Desk Support Specialist works to triage or troubleshoot the problem if possible.</li>
<li>Responsible for the timely completion of assigned incidents and tasks.</li>
<li>Experience managing, supporting and deploying network infrastructures.</li>
<li>Ability to diagnose server or network alerts, events or issues.</li>
<li>Understanding of common information architecture frameworks.</li>
<li>Good oral and written communication skills.</li>
<li>Ability to work a flexible schedule.</li>
<li>Receives user Service Desk calls, documents users requests, and provides telephone assistance for troubleshooting, installation and configuration of the Authoritys computers and software.</li>
<li>Provide first level VoIP and Mobile device support.</li>
<li>Provide first line support; escalates more complex problems to a second level resource.</li>
<li>Produce training material as needed.</li>
<li>Performs other duties as required.</li>
</ul>
Education, Experience and Certification:
<ul>
<li>High School Diploma and four (4) years of relevant experience, or an Associate or higher degree from an accredited college or university in data processing/information systems preferred.</li>
<li>CompTIA A+ and/or Network+.</li>
<li>MCP (Microsoft Certified Professional).</li>
<li>Additional IT certifications that distinguish skill set on security, Cisco, VMware.</li>
<li>Must have a valid Drivers License.</li>
</ul>
Preferred Experience:
<ul>
<li>Knowledge of MS Windows and Windows based software required.</li>
<li>Thorough knowledge of computer hardware diagnostics and repair required.</li>
<li>Must possess excellent verbal and written skills.</li>
<li>Must be a self-motivated individual who can perform with minimal direction, using sound judgment and creativity in solving highly complex technical problems.</li>
<li>Must possess the ability to work in a stressful environment and use professional etiquette when dealing with Authority personnel and outside vendors.</li>
<li>Experience and proficiency with the following applications and devices: Microsoft Windows 7, Microsoft Windows 10, Microsoft Word, Excel, and PowerPoint, Microsoft Outlook including calendaring, contacts, PST files, rules wizard and delegate rights, Adobe, Smartphone devices, VPN, Network Printers (HP).</li>
<li>Understanding and working knowledge of TCP/IP and Multicast technologies.</li>
<li>Working knowledge and understanding of Active Directory.</li>
</ul>
Personal Attributes:
<ul>
<li>Demonstrated interpersonal and communication skills.</li>
<li>Ability to prioritize and execute tasks on time.</li>
<li>Self-motivated and self-directed.</li>
<li>Keen attention to detail.</li>
<li>Able to work successfully in a collaborative team environment.</li>
<li>Strong customer service orientation.</li>
<li>Friendly and personable.</li>
</ul>
Physical Attributes:
<ul>
<li>Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required</li>
<li>Ability to negotiate security checkpoints and screening x/ray access points without assistance.</li>
<li>Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment).</li>
<li>Ability to carry tools, test equipment and replacement equipment (up to 35 lbs), independently and unaided.</li>
<li>Ability to drive standard vehicles without any requirement for modified controls.</li>
</ul>
Benefits:
<ul>
<li>Excellent healthcare benefits: Medical and Dental</li>
<li>401K including an employer match</li>
<li>Paid time-off and sick leave</li>
<li>Paid Military Leave</li>
</ul>
Join Our Team
ServiceTec International, Inc.specializes exclusively in the provision of Managed IT Services to the worlds airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.
ServiceTec Culture:Were a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.
We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. We consistently recognize those employees who go "above and beyond.
ServiceTec International, Inc.is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.
For immediate consideration, please send in your resume and cover letter, including salary expectations which be treated in confidence. We are thankful to receive any applications; however, only those selected for an interview will be contacted.
Your application will be held on file indefinitely, if you wish to have your personal data removed, please follow the instructions in the application acknowledgement email you will receive.

IT Service Desk Support Specialist

<h3>Job Description</h3>
Job Description
Network Administrator
GES is seeking a Sr. Network Engineer to support large-scale operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management &amp; Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.
The Sr. Network Engineer/Architect will support the current infrastructure and new, modernized updated and upgraded capabilities for DTRA. This role will be responsible for tech requirements definition, feasibility studies, pilot projects and implementations plans, as well as diagnosing and troubleshooting outages, monitoring networks, infrastructure and systems, and proving proactive mitigation strategies.
Primary Responsibilities:
· Lead and coordinate Tier I–III network operations engineering personnel to ensure network troubleshooting efforts are affectively build ti.
· Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds, NetOps, Splunk, ACAS).
· Develop and enforce operational procedures, incident response workflows, and escalation protocols.
· Act as the senior technical point of contact for major outages, network events, or cybersecurity incidents.
· Interface with mission partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts.
· Ensure all network changes follow configuration management (CM) and DoD Change Advisory Board (CAB) procedures.
· Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to senior leadership.
· Develop and coordinate the network operations team that
· Plan and design secure network solutions to consolidate connectivity services under an enterprise service.
· Design secure wide area connectivity inclusive of underlay, overlay, and COI transport design that supports performance, quality of service, security, and mission requirements.
· Provide secure access solutions leveraging wired and wireless technologies, integrating standards, use cases/scenarios, and develop associated implementation and transition plans.
· Integrate capacity planning and scaling of network and security stack environments into the overall design of solutions.
· Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.
· Identify legacy service paths (i.e. dataflow, firewall rulesets, and ACLs) and develop strategies and designs for the to-be enterprise service capability to meet requirements while balancing security, sustainability, and maintainability.
· Support development of IP addressing schemes across IPv4 and IPv6 networks.
· Work with information assurance teams to ensure compliance to DoD standards to assist with providing accreditation artifacts.
Required Qualifications
· Minimum of a Bachelor’s degree in Science, Technology, Engineering and Math (preferred) with 8-12 years' experience or Master's degree with 6-10 years of experience (additional years of directly applicable experience may be accepted in lieu of a degree).
· Require network certification which shall meet or exceed a CCNA (comparable vender certification accepted upon review).
· Require active DoD IAT Level II (i.e. Security+) certification or equivalent prior to start.
· Must possess an active DoD Top Secret at time of consideration.
· Experience documenting logical or physical designs using drawing tools (e.g. Visio, PowerPoint, Gliffy, Cameo, MagicDraw) to depict systems, subsystems, interfaces, components, and communications of I/T applications and infrastructure
· Experienced and comfortable with conducting technical troubleshooting to resolve issues.
· Experience conducting site surveys or analyzing data obtained from site surveys.
· Experience creating or executing a migration plan to move circuits, network traffic, services, applications, or data between environments or to a commercial cloud provider. Alternatively, experience planning or executing a technology refresh or lifecycle refresh of an existing I/T system.
· Must have broad exposure to common I/T infrastructure networking in the areas of LAN, WAN, TCP/UDP, IPSec, VPN, Proxies, Routing(L2/L3), and Firewalls.
· Must have experience in working with two or more of the following vender network technologies: Cisco, Juniper, F5, Aruba, Palo Alto, Dell, Brocade, and Fortinet.
· Demonstrate experience in designing and implementing medium to large network infrastructure and producing corresponding technical documentation.
· Must be able to work as part of a team to troubleshoot and resolve complex network issues.
· Excellent written and verbal communication skills. This shall include drafting SOPs and technical documentation.
· Requires ability to communicate with executive leadership (internally or client) regarding matters of significant important to the organization/project.
· Must be able to present designs and plans to technical leadership personnel and boards for approvals.
Desired Qualifications
· Certified Cisco Network Professional (CCNP) or equivalent.
· Demonstrate experience in one or more of the following enterprise network management tools such as SolarWinds, MECM, Core Light, BMC Helix ITSM (Remedy), JIRA, etc.
· Hands on experience with WAN, LAN, SPPNs, DECCs, compute, storage, capability delivery platforms, telecommunications and circuits
· Demonstrate expertise in design and improvement of complex and geographically enterprise networks.
· Expert knowledge of DoD security requirements for network infrastructure.
· Demonstrate experience in system hardening of network infrastructure to include DoD STIG implementation.
· Reporting and Business Applications: Power BI, SharePoint, SQL
 
Clearance: Top Secret
Location: Fort Belvoir, Virginia

Network Administrator

<h3>Job Description</h3>
Job Description
SUMMARY
Responsible for the installation of wireless equipment at tower sites. 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
<ul>
<li>Perform equipment installations and replacement at various heights on the tower.</li>
<li>Support wireless network techs during remote equipment trouble shooting of equipment.</li>
<li>Perform site maintenance on tower cabinets and central offices.</li>
<li>Install and maintain both AC and DC power equipment.</li>
<li>Inspect towers and make recommendations for maintenance or repair.</li>
<li>Use industry and OSHA standards for rigging and rope work at tower site. </li>
<li>Make recommendations to Wireless Network Technicians for equipment repair/replacement.</li>
<li>Maintain compliance to all relevant OSHA, safety or departmental standards as directed by supervisor.</li>
<li>Other duties may be assigned.</li>
</ul>
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must have a valid Driver's License and insurable record.
Must pass pre-employment screen, physical and background checks.
TRAVEL REQUIREMENTS
Overnight or multi-day travel is expected to be around 20% of the time during the year. Most projects and/or repair work occurs within a 2 hour driving distance and candidates can expect to be home daily. 
OTHER SKILLS AND ABILITIES
<ul>
<li>Basic knowledge of CO concepts, operation, maintenance and repair in the following related subjects: basic electricity, basic telephony, AC /DC power, grounding and protection.</li>
<li>Basic knowledge of digital concepts, digital switches, T1/Tn transmission and fiber optics. </li>
<li>Basic and advanced installation, support of wireless equipment, tower construction and shelter facilities.</li>
<li>Knowledge in RF (radio frequency) communications.</li>
<li>Knowledge with IP (Internet Protocol) &amp; TCP (Transport Control Protocol).</li>
<li>General PC network communication is an asset.</li>
<li>Knowledge of routing/switching technologies, Cisco IOS preferred.</li>
<li>Knowledge of WiFi network deployments preferred.</li>
</ul>

Tower Climber

<h3>Job Description</h3>
Job Description
The IT Analyst I is responsible for supporting the IT Sr. Manager and IT Analyst II in day-to-day information technology activities. Provide day-to-day technical support to team members, addressing hardware and software issues promptly and efficiently. This position conducts job duties in a manner that demonstrates a strong food safety culture which ensures the safety and quality of our products. This position works onsite 4 days/week and may work from home 1 day/week after the introductory period is successfully completed. 
Summary/Objective 
The IT Analyst I at Four Roses Bourbon will play a crucial role in supporting the organization’s IT infrastructure and ensuring the smooth operation of all technical and physical IT equipment. This position involves providing end-user support, maintaining IT systems, and assisting with various IT projects to enhance the company’s digital capabilities. The IT Analyst I is responsible for performing IT-related duties on a professional level in support of the IT Sr. Manager and the IT Analyst II. This position will serve as the first point of contact for IT-related inquiries and issues, resolving them or escalating to higher-level support when necessary. This position will assist the other IT department team members with servers, network, security, and application administration. 
 Essential Functions Time Allocations 
Major Responsibilities 
Endpoint Cloud Administration 75% 
<ul>
<li>Provide end user support for computer systems (software, hardware) and equipment (printers, phones, mobile devices, etc.) Setup and configure mobile devices and workstations </li>
<li>Install, configure, and update software applications as needed, ensuring compatibility and security. Repair hardware and peripherals </li>
<li>Administers user accounts </li>
<li>Maintains intranet web pages, lists, and basic workflows </li>
<li>Provide training and guidance to new-hire team members on the use of IT systems and equipment, promoting best practices and efficient use of technology. </li>
<li>Apply settings to computer systems and devices through group policy and MDM </li>
<li>Deploy company images to computer systems </li>
<li>Assist in analyzing and managing application systems to maximize availability and performance. Systems include: Entra ID, Office 365, SharePoint Online, file servers, print servers, monitoring systems, phone systems, point of sale systems, messaging systems, and productivity software. </li>
<li>Experimentation and testing of IT equipment, network, and applications; additionally, conduct UAT exercises with business and technology stakeholders to ensure alignment of production and working changes. </li>
<li>Participate in after-hours on-call rotation. </li>
</ul>
Server Administration 10% 
<ul>
<li>Support the IT Sr. Manager in managing and maintaining servers, ensuring optimal performance and security. </li>
<li>Assist in planning, purchasing, configuration, deployment, maintenance, troubleshooting, and retirement of server and storage hardware, virtualization platforms, hosted SaaS systems, and server operating systems. </li>
<li>Assist with documentation of server infrastructure. </li>
<li>Perform disaster recovery, planning and testing for hardware and software. </li>
<li>Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.</li>
</ul>
Security Analyst 5% 
<ul>
<li>Configure and report on user permissions to various systems to ensure least privilege policy. </li>
<li>Assist in analyzing and deploying policies to secure data on all devices and systems. </li>
<li>Upgrade systems and administer patches as needed for enhanced functionality and security. </li>
<li>Maintain device management software on team member-owned smart devices. </li>
<li>Assist with PCI, HIPPA, NIST and other data security compliance policies. </li>
<li>Implement information security principles and practices according to company policy. </li>
<li>Proactively assesses potential items of risk and opportunities of vulnerability in the network. </li>
</ul>
Network Administration 10% 
<ul>
<li>Assist in the administration and maintenance of the company’s network infrastructure, including routers, switches, and wireless access points. </li>
<li>Install, configure, and support the organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. </li>
</ul>
Continuous Improvement 
<ul>
<li>Proactively audits/ monitors common use- area like conference rooms, kiosks, hoteling desk, etc. to ensure functionality. </li>
<li>Consult with stakeholders to understand their needs and requirements for IT solutions. </li>
<li>Analyzes end user support data and provide suggestions/ solutions to improve IT systems and infrastructure to support organizational growth and needs. </li>
<li>Documenting IT systems, processes, and procedures. </li>
</ul>
B. Other Duties as Assigned 
<ul>
<li>Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice. </li>
</ul>
Qualifications 
Competencies Required 
<ul>
<li>Self-Initiative, motivated, can work independently or with a team </li>
<li>Learning Orientation </li>
<li>Positive attitude </li>
<li>Highly organized; handle multiple tasks simultaneously </li>
<li>Exceptional people and communication skills </li>
<li>Excellent troubleshooting ability </li>
<li>Must be able to establish immediate rapport with all levels of the team </li>
</ul>
Required Education and Experience 
<ul>
<li>Associate’s degree in computer information systems or related field </li>
<li>At least 2+ years’ experience with server administration and other job- related experience </li>
<li>Proficiency in Windows operating systems &amp; hardware troubleshooting. </li>
<li>Proven mid to high level skills with computer technologies/systems/applications including Office 365. </li>
<li>Knowledge/Experience with networking and server administration </li>
<li>Must have CompTIA Security+ or be able to obtain within 1 year of hire date. </li>
<li>Must be at least 21 years of age </li>
</ul>
Preferred Education and Experience 
<ul>
<li>3-5 years’ experience with server administration and other job- related experience </li>
<li>Useful Application experience: MS Entra, Intune, SharePoint, Azure Cloud. </li>
<li>Cisco Meraki Experience. </li>
<li>Certifications in the field (A+, N+, MCP) </li>
</ul>
Job Related Information 
Supervisory Responsibility 
The IT Analyst will not have any direct reports other than vendors and contractors. 
Work Environment 
This position may require rare, but occasional evening or weekend work to address urgent IT issues or perform system maintenance. While performing the duties of this job, the team member is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration as could be expected in any OSHA compliant plant operation. The team member is occasionally exposed to a variety of extreme conditions in the plant. The noise level in the work environment can be loud. The duties shall be performed in an OSHA compliant manner. 
Travel 
Travel will be required between Kentucky locations. Travel could be required to other sites, cities, or countries to learn more about specific or general operations, equipment, or methods. 
Physical Demands 
The physical demands described here are representative of those that must be met by an team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing ladders and stairs, as the job requires. The team member must work as a team member in comparable work and actions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

IT Analyst I

<h3>Job Description</h3>
Job DescriptionCompany Description 
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We&nbsp; believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description 
Who You’ll Work With
When you join Arista as part of the Sales Engineering team, you're not just stepping into a role; you're becoming part of a team of industry experts and technical leaders. Typically reporting to the Regional Engineering Manager, you'll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our clients. In collaboration with our Product Management and Software Development teams, you will play a pivotal role in steering product developments, offerings, and strategic direction to best serve our customers and prospects. Supported by the expertise of our world class Arista TAC, cutting-edge proof-of-concept resources, and support of the executive team, you are well-positioned to lead and innovate within the industry.
In this position, you will be working as a technology expert in the Routing &amp; Switching, WAN edge and Network Observability space to design, implement, and support (troubleshoot) our Datacenter and Campus Networking deployments within a number of customer infrastructures.
Please Note: Only local candidates located in the Hartford, CT area will be considered.&nbsp;
What You’ll Do
<ul>
<li>You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers</li>
<li>Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment and operational efficiency</li>
<li>Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure</li>
<li>Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Ansible</li>
<li>You will assist with proof of concepts (POC) and in-depth testing to validate design scenario</li>
<li>Provide interface to TAC and internal development teams and the customer</li>
<li>You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.</li>
<li>Translate complex business requirements into Leaf-Spine Network architectures</li>
<li>Assist Pre-Sales Engineer and Account Executives with designing Network solutions</li>
<li>Attend key partner events, training sessions, and provide ongoing training with the customer teams globally</li>
<li>Understand the client’s business objectives and technical needs Ability to communicate across all functions within Arista, as well as with clients and partners.</li>
<li>Meet Service Level Agreements (SLAs) for sales and clients</li>
<li>Maintain professional relationships with teammates, partners, and clients</li>
<li>Some travel may be required within assigned territory</li>
</ul>
Qualifications 
<ul>
<li>Network Industry Certification preferred, such as ACE-L4, ACE-L6, ACE-L7, and others.</li>
<li>5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks.</li>
<li>Knowledge of leaf-spine architectures is highly desired. 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice</li>
<li>Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred</li>
<li>Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)</li>
<li>Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS, WAN, Network Observability Expert level knowledge of industry-standard CLI</li>
<li>Ability to write white papers a plus Background in Perl, Python, Scripting for creating network automation is desired</li>
<li>Excellent customer service and verbal communication skills</li>
</ul>
*LI-TC1
 Additional Information 
Arista Networks is an equal opportunity employer.&nbsp; Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.&nbsp; All your information will be kept confidential according to EEO guidelines.

Network Advanced Services Engineer

<h3>Job Description</h3>
Job Description
We are looking for a highly organized and proactive Executive Assistant to join our team in Boston, Massachusetts. This is a contract position offering the opportunity to support critical initiatives aimed at closing the digital divide and enhancing broadband access. The ideal candidate will excel in program coordination, stakeholder management, and administrative support, ensuring seamless operations and communication.
 
Responsibilities:
• Collaborate with division staff and departments to manage program and grant lifecycles, including communication, solicitations, stakeholder engagement, and documentation such as invoices, contracts, and reports
• Maintain and update the stakeholder database, ensuring accurate tracking and streamlined coordination
• Oversee calendar and schedule management, arranging in-person and virtual meetings, as well as travel plans, while prioritizing competing needs
• Contribute to event planning activities related to broadband and digital equity, from initial coordination to on-site execution
• Provide project coordination support by managing assigned tasks, tracking deadlines, and preparing reports or presentations
• Prepare materials for meetings, take detailed notes, and follow up on action items to ensure timely completion
• Organize and maintain program documents, online folders, and databases to guarantee easy access and clear organization
• Assist with correspondence and communication tasks, including conference calls and stakeholder outreach
• A minimum of 5 years of experience in an executive assistant or similar role
• Proficiency in tools such as ADP Financial Services, Cisco Webex Meetings, Concur, CRM systems, and Kronos Timekeeping
• Strong skills in calendar management, communication, and correspondence
• Experience with coordinating conference calls and managing schedules for multiple stakeholders
• Familiarity with About Time and other timekeeping solutions
• Exceptional organizational abilities and attention to detail
• Ability to handle sensitive information with discretion and professionalism
• Proven track record of managing competing priorities and delivering results in a fast-paced environment

Executive Assistant

<h3>Job Description</h3>
Job DescriptionDescription:
Hartzell Industries is hiring a Network Engineer to manage and support the company’s core IT infrastructure. This hands-on role combines network administration, and user support, making it a great fit for a well-rounded IT professional who thrives in a dynamic environment.
 
You’ll be responsible for ensuring the stability, security, and performance of our server infrastructure. The ideal candidate will have strong experience in Cisco/Meraki networks, Office 365 administration, along with a proactive approach to problem-solving and support.
 
Responsibilities:
Network &amp; Infrastructure Support
<ul>
<li>Configure and maintain network switches (Cisco/Meraki), wireless access points, VLANs, and VPNs.</li>
<li>Manage firewall policies (FortiClient) and network security protocols.</li>
<li>Design, support, and troubleshoot LAN/WAN infrastructure.</li>
</ul>
Cloud, Security &amp; Authentication
<ul>
<li>Support Microsoft 365 and Azure environments.</li>
<li>Implement and manage Duo Security or similar MFA solutions.</li>
<li>Participate in disaster recovery planning and execution.</li>
</ul>
User &amp; Application Support
<ul>
<li>Provide desktop/laptop support, hardware/software troubleshooting, and ERP system support.</li>
<li>Utilize remote support tools (e.g., LogMeIn Rescue) for technical assistance.</li>
<li>Support Office 365 applications and maintain end-user satisfaction.</li>
</ul>
Other Responsibilities
<ul>
<li>Assist with camera/security systems and provide basic SQL support.</li>
<li>Maintain accurate documentation of systems and procedures.</li>
<li>Stay current with evolving IT technologies and security best practices.</li>
</ul>
Requirements:
 · Bachelor’s degree in Computer Science, IT, or related field.
· 3–5 years of experience in network administration.
· Proficiency with Cisco/Meraki networks, firewalls (FortiClient), and VPNs.
· Hands-on experience with DHCP/DNS.
· Experience supporting Office 365, Azure, and Remote Desktop environments.
· Familiarity with SSL, MFA (preferably Duo), and disaster recovery practices.
· Strong troubleshooting skills and a collaborative, solutions-oriented mindset.

Network Engineer

<h3>Job Description</h3>
Job Description
Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking a Cloud Engineer (any level) to join our dynamic intel team. The ideal candidate will have a passion for cloud technology and a strong commitment to delivering high-quality solutions in an agile environment. As a cloud engineer, you will contribute to developing, integrating, and managing cloud-based systems. 
Candidates should have the following qualifications: &nbsp;
<ul>
<li>TS/SCI Clearance with polygraph</li>
<li>Three (3) years of experience in software development/engineering in programs and contracts of similar scope, type, and complexity. Two (2) years of experience in software development on systems utilizing cloud-related technologies. A Bachelor's Degree from an accredited college or university in Computer Science or related discipline. Four (4) years of additional software development experience may be substituted for a Bachelor's Degree for a total of seven (7) years of experience.
<ul>
<li>Required Qualifications - (One or more of the following):
<ul>
<li>Administrator Networking experience with Cisco equipment </li>
<li>Linux experience</li>
<li>Familiarity with VMware</li>
<li>Comfort with Creating Network diagrams</li>
<li>Stong documentation skills</li>
<li>AWS Certified Solutions Architect Associate&nbsp;</li>
<li>AWS Certified SysOps Administrator</li>
<li>AWS Certified Solutions Architect Professional&nbsp;</li>
<li>AWS Certified DevOps Engineer Professional&nbsp;</li>
<li>Certified Kubernetes Application Developer&nbsp;</li>
<li>Certified Kubernetes Administrator</li>
</ul>
</li>
</ul>
</li>
</ul>
Candidates are required to have the following skills:
<ul>
<li>The Level 3 Cloud Engineer shall possess the following capabilities:
<ul>
<li>Perform requirements analysis, software development, installation, integration, evaluation, testing, and problem diagnosis/resolution</li>
<li>Modify software and algorithms designed for traditional environments to operate in cloud environments</li>
<li>Provide support to platforms and services based on Amazon Web Services (AWS) or other commercial cloud hosting environments</li>
<li>Provide support to platforms and services running in Kubernetes Orchestration Platform</li>
<li>Support the transition of operational systems and applications from traditional platforms to containerized/serverless environments</li>
<li>Maintain and integrate software into Continuous Integration / Continuous Deployment (CVCD) pipelines.</li>
<li>Support operational systems utilizing Kubernetes Orchestration Platform.</li>
<li>Support the deployment of operational systems and applications in a cloud environment. Conduct scalability assessments of Cloud-related algorithms, applications, and systems to identify performance bottlenecks and areas for improvement. &nbsp;</li>
</ul>
</li>
</ul>
Perks and Benefits:&nbsp;
<ul>
<li>8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program&nbsp;</li>
<li>10% matching in 401(k) contributions vested on day one&nbsp;</li>
<li>$5,000 annual training/tuition&nbsp;</li>
<li>Student Loan Repayment Program&nbsp;</li>
<li>100% company-funded HSA&nbsp;</li>
<li>Rich medical coverage (100% coinsurance)&nbsp;</li>
<li>Dental coverage including orthodontia&nbsp;</li>
<li>Up to $420,000 in life insurance, premiums 100% company funded&nbsp;</li>
<li>Amazon Prime, gym reimbursement, monthly lunches, games and prizes&nbsp;</li>
<li>Pet adoption program, generous referral bonus program, fun events, and more!&nbsp;</li>
</ul>
At Belay, we are committed to creating an environment where you can thrive both professionally and personally.&nbsp; We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $168,000 to $240,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Senior Cloud Engineer

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success. Responsibilities: • Diagnose and resolve technical issues related to computer hardware, software, and network systems. • Provide support for Android devices, Apple products, and Mac computers. • Manage and maintain Active Directory accounts and permissions. • Perform configuration management and ensure proper system deployments. • Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges. • Install, upgrade, and maintain software applications across various platforms. • Deliver excellent customer service by responding promptly to help desk inquiries. • Document solutions and maintain accurate records of technical support activities. • Ensure system security and compliance with organizational IT policies. • Assist in the implementation of new technologies and system upgrades.• Proven experience in troubleshooting and resolving IT issues across hardware, software, and networks. • Familiarity with Android development and Apple device support. • Knowledge of Cisco and Citrix technologies. • Proficiency in managing Active Directory and configuration management. • Ability to deploy and maintain computer systems and applications. • Strong understanding of Mac computers and Microsoft software. • Excellent communication and problem-solving skills. • Ability to work independently and prioritize tasks effectively.

Help Desk Analyst

<h3>Job Description</h3>
Job Description
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! 
YOUR NEXT OPPORTUNITY:
The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations. 
WHAT YOU'LL DO:
<ul>
<li>
Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites. 
</li>
</ul>
<ul>
<li>
Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications. 
</li>
</ul>
<ul>
<li>
Utilize our trouble-ticketing system to document your work and facilitate communication with our clients. 
</li>
</ul>
<ul>
<li>
Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users. 
</li>
</ul>
<ul>
<li>
Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures. 
</li>
</ul>
<ul>
<li>
Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite. 
</li>
</ul>
<ul>
<li>
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. 
</li>
</ul>
WHAT YOU'LL NEED TO BE SUCCESSFUL:
<ul>
<li>
Team player with effective communication &amp; customer service skills with the ability to stay on task when working independently 
</li>
<li>
Organize and manage multiple tasks in a fast-paced environment 
</li>
<li>
Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies 
</li>
<li>
Conversant in Microsoft operating systems and productivity tools 
</li>
<li>
Experience with Cisco network equipment is a plus 
</li>
<li>
Demonstrated success taking direction and working independently 
</li>
<li>
Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented 
</li>
<li>
Perform in a dynamic and fast-paced team environment 
</li>
<li>
Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests 
</li>
<li>
Demonstrated ability to use discretion and sensitivity when handling confidential information. 
</li>
<li>
Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations 
</li>
<li>
Extensive experience in multi-org environment 
</li>
<li>
Engineering and Construction Related Industry Knowledge desired 
</li>
<li>
System Administration and support experience would be desired 
</li>
<li>
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred 
</li>
<li>
Prioritize and manage multiple tasks, changing priorities as necessary 
</li>
<li>
Work under pressure and adapt to changing requirements with a positive attitude 
</li>
<li>
Oral and written communication skills as required for the position 
</li>
<li>
Self-motivated, proactive and an effective team player 
</li>
<li>
Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others 
</li>
</ul>
WHAT YOU BRING TO US:
<ul>
<li>
Associate degree in Information Technology, Computer/Information Science, or related discipline 
</li>
<li>
Minimum 3 years' practical IT experience required 
</li>
<li>
Can be a combination of education, training, and relevant experience 
</li>
</ul>
TRAVEL: 
<ul>
<li>
Up to 20% 
</li>
</ul>
WORKING CONDITIONS: 
<ul>
<li>
General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. 
</li>
<li>
Noise level is typically low to medium; it can be loud on a job site. 
</li>
<li>
Occasional lifting of up to 30 lbs. 
</li>
<li>
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. 
</li>
</ul>
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter - Our Benefits 
<ul>
<li>
ESOP - Employee Stock Ownership 
</li>
<li>
401k 
</li>
<li>
Annual bonus program based upon performance, profitability, and achievement 
</li>
<li>
17 PTO days per year plus 10 paid holidays 
</li>
<li>
Medical, Dental, Vision Insurance 
</li>
<li>
Term Life, AD&amp;D Insurance, and Voluntary Life Insurance 
</li>
<li>
Disability Income Protection Insurance 
</li>
<li>
Pre-tax Flexible Spending Plans (Health and Dependent Care) 
</li>
<li>
Charitable Giving Match with our Rosendin Foundation 
</li>
</ul>
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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