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<h3>Job Description</h3>
 Job Overview: 
RELOCATION OFFERED - SIGN-ON BONUS $10,000
Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about&nbsp;KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!&nbsp;
Production Operations Manager 
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts &amp; Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime.
Position Responsibilities
<ul>
<li>Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.</li>
<li>Will be a culture champion and, in a position to support and mentor our leaders.</li>
<li>Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals.&nbsp; Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.</li>
<li>Deliver cost and performance, complete projects &amp; assignments on time, and according to plan.&nbsp; Partners with site leadership to develop and execute a capital plan for the site.</li>
<li>Ensures adherence to food safety, regulatory and quality guidelines. </li>
<li>Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals.&nbsp; Develop and streamline procedures for coordination of supply chain management with other functional areas.&nbsp;</li>
<li>Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.</li>
<li>Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere. </li>
<li>Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports. </li>
<li>Manage all employee&nbsp;related issues within the department.&nbsp; Effectively manage departmental staffing requirements in accordance to the operating budget.</li>
<li>Guide and support technicians in trouble-shooting production equipment when necessary.</li>
<li>Well organized, high energy, data driven, and results oriented.</li>
</ul>

Ensure high performance results of your team by:
<ul>
<li>Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions</li>
<li>Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent</li>
<li>Embracing diverse perspectives to foster innovation, learning from both successes and failures</li>
<li>Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations</li>
</ul>
 Total Rewards: 
<ul>
<li> Salary Range:$95,000 - $125,000</li>
<li>Actual placement within the compensation range may vary depending on experience, skills, and other factors </li>
<li> Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement </li>
<li> Annual bonus based on performance and eligibility</li>
<li>Benefits eligible Day 1!</li>
</ul>
 Requirements: 
Qualifications
<ul>
<li>Bachelor’s degree preferred; STEM Focused, Operations Management, Supply Chain, etc.&nbsp;</li>
<li>2 years of experience in an Operations Management role within a manufacturing environment</li>
<li>5 years of experience in a dynamic, fast-paced manufacturing environment required</li>
<li>5 years of supervisory experience required</li>
<li>2&nbsp;years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)</li>
<li>Experience in SAP preferred&nbsp;</li>
<li>Experience with Labor Relations and Union teams preferred</li>
</ul>
Relationships/Interpersonal
<ul>
<li>Be able to interact with all levels of the organization.</li>
<li>Be a strong team player with other critical cross functional groups</li>
<li>A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals</li>
<li>Have a passion to drive continuous improvement</li>
</ul>
 Company Overview: 
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Operations Manager

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
What you’ll do 
<ul>
<li>Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.</li>
<li>Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions. </li>
<li>Ensure that proper parking, security, and cash control procedures are followed.</li>
<li>Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget. </li>
<li>Identify all procurement and vendor service needs of the location.</li>
<li>Perform general accounting duties such as accounts payable, payroll, and petty cash. </li>
<li>Monitor facility maintenance for cleanliness standards. </li>
<li>Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.</li>
<li>Implement all policies and procedures to ensure compliance with all OSHA laws.</li>
</ul>
 
Qualifications
What you need 
<ul>
<li>Demonstrates ability to lead, manage and motivate a diverse group of team members.</li>
<li>Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.</li>
<li>Prior experience developing budgets and P&amp;L (Profit and Loss) review a plus.</li>
<li>Ability to react and problem-solve quickly. </li>
<li>Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs. </li>
</ul>
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster 
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

<h3>Job Description</h3>
Job Description
Permabilt Industries is seeking a motivated and qualified Operations Manager to join our team. The successful candidate will be responsible for managing and overseeing all functions related to office staff scheduling within the company. The position requires a high level of competence, strong leadership, and commitment to their role. This position reports directly to the President. Construction experience is preferred but not required.
 
Permabilt Industries, Inc., with its Town &amp; Country Post Frame Buildings Division is the largest post frame building contractor in Western Washington. Since 1973, a specialization in design and construction of post and wood frame, steel-covered buildings have brought Town &amp; Country to a level of quality and workmanship few can surpass. Town &amp; Country has produced over 23,000 structures to date. This is a high volume, quality, and service-oriented position. 
 
The Role
 
As the Operations Manager you will be working closely with department managers to develop and maintain staff schedules and interact with customers, supervise and motivate personnel consisting of office and sales staff. Management of our staff takes place from our administration headquarters in Lynnwood. You will be responsible for ensuring operations are cost effective, performance measures and planned efficiencies are met or exceeded through change management processes and best practices.
 
Requirements
 
The right applicant must demonstrate leadership, implementation, and consumer relation skills. They should be a motivated and dependable individual with ability to manage several projects and exhibit strong attention to detail and problem-solving. Although this is a construction company, applicants with manufacturing and logistics backgrounds are strongly encouraged to apply.
 
Required: Associates degree in business related field with 5 to 7 years of experience
 
Preferred: Bachelors degree in business related field with 2 to 3 years of experience
 
Benefits:
 
Medical, Dental and Vision Benefits, Life Insurance, Health Equity Savings, Paid Time Off, Paid Holidays, 401(K) with employer match.
 
Salary Range : $90K to $110K DOE
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
What you’ll do 
<ul>
<li>Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.</li>
<li>Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions. </li>
<li>Ensure that proper parking, security, and cash control procedures are followed.</li>
<li>Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget. </li>
<li>Identify all procurement and vendor service needs of the location.</li>
<li>Perform general accounting duties such as accounts payable, payroll, and petty cash. </li>
<li>Monitor facility maintenance for cleanliness standards. </li>
<li>Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.</li>
<li>Implement all policies and procedures to ensure compliance with all OSHA laws.</li>
</ul>
 
Qualifications
What you need 
<ul>
<li>Demonstrates ability to lead, manage and motivate a diverse group of team members.</li>
<li>Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.</li>
<li>Prior experience developing budgets and P&amp;L (Profit and Loss) review a plus.</li>
<li>Ability to react and problem-solve quickly. </li>
<li>Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs. </li>
</ul>
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
Salary Range: $65,000 - $75,000 annually per year 
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster 
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.
<ul>
<li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li>
<li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li>
<li>Manage labor schedules in line with the cafe’s budget and forecast models.</li>
<li>Successfully run a department and/or cost center.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li>
<li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation.</li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li>
<li>Ability to engage with guests in regards to music both current and past.</li>
<li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li>
<li>Support staff development and advancement along well-defined career paths.</li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li>
<li>Possess a self-motivated approach to their own personal and professional</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for serving people.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

MANAGER - OPERATIONS

<h3>Job Description</h3>
Job Description
As the Integrator, you’ll serve as the right hand to the CEO, translating vision into execution. You’ll oversee the daily operations of acquisitions, dispositions, construction, and transaction coordination — ensuring all departments are aligned, efficient, and hitting KPIs. This role is ideal for someone who thrives on building systems, solving problems, managing people, and scaling operations inside a high-velocity investment business.
Compensation:
$80,000 yearly
Responsibilities:
Operational Management
<ul>
<li>Oversee all business functions: acquisitions, dispositions, construction, finance, and admin</li>
<li>Manage and track company KPIs, deal flow, and project timelines across departments</li>
<li>Implement and refine workflows in Podio, Asana, Follow Up Boss, and other tools</li>
<li>Hold weekly leadership and team meetings to ensure accountability and progress</li>
<li>Identify inefficiencies and create streamlined processes for scalability</li>
</ul>
 
Leadership &amp; Team Development
<ul>
<li>Serve as a leader, coach, and accountability partner for department heads</li>
<li>Support hiring, onboarding, and performance reviews for all team members</li>
<li>Translate the CEO’s vision into actionable quarterly and weekly goals (EOS-style)</li>
<li>Build a performance-driven culture with clarity, metrics, and ownership</li>
</ul>
 
Finance &amp; Administration
<ul>
<li>Oversee budgets, vendor payments, and profitability tracking across deals</li>
<li>Work with the bookkeeper and CEO to manage the company's cash flow and financial systems</li>
<li>Ensure compliance with contracts, licensing, and insurance requirements</li>
</ul>
 
Strategic Projects
<ul>
<li>Assist in launching new verticals (rentals, developments, and SaaS ventures)</li>
<li>Develop SOPs and documentation to create a scalable business infrastructure</li>
<li>Collaborate directly with the CEO on long-term strategy and growth planning</li>
</ul>
Qualifications:
<ul>
<li>5+ years of experience in real estate operations, project management, or business management</li>
<li>Proven track record of managing teams and systems in a fast-paced environment</li>
<li>Experience with CRMs and project management tools</li>
<li>Strong analytical, organizational, and communication skills</li>
<li>Business-driven mindset — thrives on building structure from chaos</li>
<li>Familiarity with EOS / Traction or similar operating frameworks is a major plus</li>
</ul>
About Company 
Plot Property Group is one of Las Vegas’ leading real estate investment firms. Since 2019, we’ve bought and sold over 250 properties through a mix of fix-and-flip, wholesaling, and rental acquisitions. Our long-term vision extends far beyond flipping—we’re building a scalable, tech-driven company with the infrastructure to make a lasting impact on the Las Vegas market.

<h3>Job Description</h3>
Senior Operations Manager (Restaurant / Airport Lounge)
DFW Airport
Plaza Premium Group
 
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!
 
Overall responsible for the operations and management of the day-to-day activities of a large airport restaurant. The work of the Senior Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
 
Responsibilities:
 
Pre-Opening
<ul>
<li>Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).</li>
<li>Working with Facilities for knowledge of all equipment and working with vendors.</li>
<li>Support the USA operations team with open line of communication, mitigating surprises.</li>
<li>Coordinate with Learning &amp; Development on restaurant trainee staff orientation, onboarding, and training.</li>
<li>Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.</li>
<li>Coordinate with Global / Regional IT in the setup of IT systems.</li>
</ul>
 
Restaurant Operations
<ul>
<li>Expert with LOP knowledge and drives all SLA executions through high level action plans.</li>
<li>Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.</li>
<li>Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.</li>
<li>Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.</li>
<li>Validating forecast traffic and staffing levels.</li>
<li>Proficient knowledge of culinary recipes and procedures.</li>
<li>Liaising with tri-party agreements to ensure service level agreements are met.</li>
<li>Ensuring the operations runs to contract obligations.</li>
<li>Procurement – ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.</li>
<li>Responsible for all required Liquor Licenses for leadership and staff that is mandated.</li>
<li>Accountable for direct communication with leadership and facility department for ongoing repair and maintenance</li>
<li>Validating entire badging and parking system and compliance.</li>
<li>Working with airport relationships and guidelines.</li>
</ul>
 
Quality Standard &amp; Brand Attributes
<ul>
<li>Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.</li>
<li>Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.</li>
<li>Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies &amp; Procedures.</li>
<li>Perform e-LSQ to maintain regular internal audits of the lounge and of service.</li>
</ul>
 
People
<ul>
<li>Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.</li>
<li>Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.</li>
</ul>
 
Requirements:
<ul>
<li>Minimum 8 years’ experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&amp;B (restaurant and bar management) in a General Management role for at least 5 years.</li>
<li>Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.</li>
<li>Able to work under pressure with excellent time management.</li>
<li>Independent, capable in handling diversity in a multicultural organization</li>
<li>Willing to travel</li>
<li>Project management skills, organization skills, and strong time management skills</li>
<li>Strong written and verbal communication skills</li>
<li>Demonstrated knowledge in budget and forecast planning.</li>
<li>Leadership skills and the ability to motivate staff.</li>
<li>Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).</li>
<li>Full Time – schedules are often irregular and may include some long days, nights, weekends, and holidays.</li>
</ul>

Senior Operations Manager / Operations Manager

<h3>Job Description</h3>
Senior Operations Manager (Restaurant / Airport Lounge)
LGA Airport
Plaza Premium Group
 
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!
 
Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
 
Responsibilities:
 
Pre-Opening
<ul>
<li>Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).</li>
<li>Working with Facilities for knowledge of all equipment and working with vendors.</li>
<li>Support the USA operations team with open line of communication, mitigating surprises.</li>
<li>Coordinate with Learning &amp; Development on restaurant trainee staff orientation, onboarding, and training.</li>
<li>Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.</li>
<li>Coordinate with Global / Regional IT in the setup of IT systems.</li>
</ul>
 
Restaurant Operations
<ul>
<li>Expert with LOP knowledge and drives all SLA executions through high level action plans.</li>
<li>Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.</li>
<li>Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.</li>
<li>Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.</li>
<li>Validating forecast traffic and staffing levels.</li>
<li>Proficient knowledge of culinary recipes and procedures.</li>
<li>Liaising with tri-party agreements to ensure service level agreements are met.</li>
<li>Ensuring the operations runs to contract obligations.</li>
<li>Procurement – ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.</li>
<li>Responsible for all required Liquor Licenses for leadership and staff that is mandated.</li>
<li>Accountable for direct communication with leadership and facility department for ongoing repair and maintenance</li>
<li>Validating entire badging and parking system and compliance.</li>
<li>Working with airport relationships and guidelines.</li>
</ul>
 
Quality Standard &amp; Brand Attributes
<ul>
<li>Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.</li>
<li>Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.</li>
<li>Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies &amp; Procedures.</li>
<li>Perform e-LSQ to maintain regular internal audits of the lounge and of service.</li>
</ul>
 
People
<ul>
<li>Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.</li>
<li>Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.</li>
</ul>
 
Requirements:
<ul>
<li>Minimum 8 years’ experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&amp;B (restaurant and bar management) in a General Management role for at least 5 years.</li>
<li>Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.</li>
<li>Able to work under pressure with excellent time management.</li>
<li>Independent, capable in handling diversity in a multicultural organization</li>
<li>Willing to travel</li>
<li>Project management skills, organization skills, and strong time management skills</li>
<li>Strong written and verbal communication skills</li>
<li>Demonstrated knowledge in budget and forecast planning.</li>
<li>Leadership skills and the ability to motivate staff.</li>
<li>Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).</li>
<li>Full Time – schedules are often irregular and may include some long days, nights, weekends, and holidays.</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
This role will support the day-to-day management of the valet operation to ensure the operation is fostering an excellent guest experience, good client relations and promoting a professional and courteous image. Additionally, this role will play a key part in creating and implementing a successful staging plan by utilizing all aspects of the location’s layout to ensure maximum parking capacity.
<ul>
<li>Participate in programs to improve client and guest satisfaction.</li>
<li>Ensure guests are receiving timely and exception service by:
<ul>
<li>Courteously assisting guests by answering any questions they may have; </li>
<li>Assisting guests in and out of their vehicle; </li>
<li>Driving, parking and retrieving guest vehicles in a safe and professional manner; and</li>
<li>Having a thorough knowledge of all areas of the valet operation, major streets, landmarks and freeways in the area. </li>
</ul>
</li>
<li>Create a staffing schedule according to the anticipated daily vehicle volume.</li>
<li>Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.</li>
<li>Prepare and process daily paperwork according to audit compliance standards.</li>
<li>Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations. </li>
<li>Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.</li>
<li>Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. </li>
<li>Review damage claims. </li>
<li>Assist with hiring, training, and coaching an excellent valet team.</li>
<li>Substitute for any position, if necessary.</li>
<li>Complete other duties as needed.</li>
</ul>
 
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Education/Experience Required: High School Graduate. A minimum of six months of valet experience preferred. 

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication: Writes clearly and informatively; Able to read and interpret written information.
Guest Service: Have a strong guest orientation and positive attitude. Able to responds to requests for service and assistance in a courteous and professional manner.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
Salary Range: $18.00 - $23.00 per hour (+ tips*)
(Please note that the salary range referenced in this job posting is inclusive of both the hourly rate and estimated tips earned per hour*).

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

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