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<h3>Job Description</h3>
Job Description
Customer Service Representative
&nbsp;
TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations.&nbsp;
We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role.&nbsp;
Availability Requirements:&nbsp;
● MUST be able to work Weekends and Holidays.&nbsp;
● This is not a remote position.&nbsp;
● Shifts may vary, with potential start times as early as 12 AM.&nbsp;
Responsibilities and Duties&nbsp;
● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London.&nbsp;
● Assist customers with bookings and sales over the phone, in person, and online.&nbsp;
● Demonstrate in-depth knowledge of our products and services.&nbsp;
● Perform various administrative tasks in a fast-paced environment.&nbsp;
● Adhere to company policies and procedures.&nbsp;
● Greet and assist all office visitors in line with company standards.&nbsp;
● Maintain organized records and a clean reception area.&nbsp;
● Support the Customer Service Assistant Manager with additional administrative duties.&nbsp;
● Not limited to the above duties&nbsp;
Qualifications and Skills&nbsp;
● Strong customer service skills.&nbsp;
● Geographical knowledge of Manhattan is a plus.&nbsp;
● Must be computer proficient - data entry, emailing, internet researching, faxing, and others.&nbsp;
● CRM Knowledge and Zendesk a +&nbsp;
● Project management software a +&nbsp;
● Time management skills&nbsp;
● Knowledge of Google workspace is a +.&nbsp;
● Understanding Excel and formulas is a +.&nbsp;
● Problem-Solving Capabilities.&nbsp;
● Excellent (verbal and written) communication skills.&nbsp;
● Positive attitude and enthusiasm.&nbsp;
● Requires a professional demeanor.
● Team player with good organizational and interpersonal skills.&nbsp;
● Able to multitask.&nbsp;
● Must come to work presentable and well-groomed.&nbsp;
● Business casual attire at all times.&nbsp;
● Available for on-call (weekdays/weekends).&nbsp;
● Available to work on Weekends and all Major Holidays.&nbsp;
● Exceptional attendance&nbsp;
Other experience:&nbsp;
● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese)&nbsp;
Job Types: Seasonal&nbsp;
Salary: $17.00 - $20.00 per hour&nbsp;
Benefits:&nbsp;
● Employee discount&nbsp;
Schedule&nbsp;
● 8-hour shift, with varying times. Can be as early as 8 am.
● Holidays&nbsp;
● Overtime&nbsp;
● Midday/Evening/Overnight&nbsp;
● Weekend availability&nbsp;
Ability to commute/relocate:&nbsp;
● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience:&nbsp;
● Microsoft Excel: 1 year (Required)&nbsp;
● Customer service: 1 year (Required)&nbsp;
Work Location: In person
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Customer Service Representative

<h3>Job Description</h3>
Job Description
Customer Service Representative (CSR)
 
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
 
Daily Routine:
<ul>
<li>Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance</li>
<li>Take customer orders (in-person or over the phone) working with our technology and Point of Sales System</li>
<li>Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store</li>
<li>Ensure orders are organized and accurate.</li>
</ul>
 
Necessary Skills:
<ul>
<li>Ability to multi-task/work efficiently under pressure</li>
<li>Ability to work in a fast-paced environment - Handle the Rush</li>
<li>Effective communication with team members and customers</li>
<li>Understand safe food handling, food storage and sanitation</li>
<li>Ability to work nights and weekends</li>
<li>Excellent customer service skills</li>
<li>Ability to take direction from management</li>
<li>Must be 16 years of age or older to be considered</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job DescriptionDescription:About Us:
At Royal apparel, we’re dedicated to providing exceptional service and support to our customers. As a valued member of our customer care team, you’ll help build trust and positive experiences with every interaction. If you're a strong communicator, problem-solver, and enjoy helping people, we want to hear from you!
 
Job Summary:
The Customer Service Representative (CSR) will handle inbound and outbound calls, emails, and chats to assist customers with inquiries, product/service support, order issues, and general concerns. The ideal candidate is friendly, organized, and comfortable using modern customer support tools and systems.
 
Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner </li>
<li>Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering solutions </li>
<li>Maintain accurate records of customer interactions using CRM systems </li>
<li>Collaborate with team members and other departments to ensure customer satisfaction </li>
<li>Follow up with customers when necessary to ensure resolution </li>
<li>Maintain knowledge of company products, services, and policies </li>
</ul>
 Benefits: 
<ul>
<li>Health, dental, and vision insurance </li>
<li>Paid time off and holidays </li>
<li>Retirement Plans-Roth/ 401(k) in addition to Profit Sharing Plans </li>
<li>Training and career growth opportunities </li>
<li>Year end Bonus </li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred) </li>
<li>1+ year of customer service experience (call center or retail preferred) </li>
<li>Excellent verbal and written communication skills </li>
<li>Strong problem-solving abilities and attention to detail </li>
<li>Comfortable working with computers, CRM software, and customer support tools </li>
</ul>

<h3>Job Description</h3>
Job DescriptionAre you looking for a steady opportunity with a great local company that will provide consistent hours and great benefits? Do you have experience in retail or customer service but are looking for a change? Then we have the job for you! Apex is proud to partner with one of their premier clients in search of Customer Service reps in Howe, Indiana. Our client provides great on-the-job training - we're looking with someone with a great attitude and a desire to learn and we'll provide the rest! Sounds like a great job right? Keep reading to find out more! What’s in it for you?
<ul>
<li>Contract to hire opportunity based on performance and attendance</li>
<li>Day shift opportunity Monday to Friday from 7am-4:00pm</li>
<li>Competitive pay - $17.00 hourly</li>
<li>Benefits upon permanent hire to include:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
</li>
</ul>
What your day will look like:
<ul>
<li>Efficiently process customer orders, returns, and exchanges with accuracy.</li>
<li>Promptly and professionally respond to customer inquiries via phone, email, and fax.</li>
<li>Assist customers with product details, order status, returns, and other service-related inquiries.</li>
<li>Resolve customer complaints and issues quickly, ensuring a positive experience.</li>
<li>Escalate complex or unresolved matters to the appropriate department or manager.</li>
<li>Stay informed on company products, services, and promotions to provide knowledgeable assistance.</li>
<li>Offer customers detailed product information and recommendations based on their needs.</li>
<li>Collaborate with team members and departments to ensure a smooth customer experience.</li>
<li>Participate in team meetings and training to enhance customer service skills.</li>
<li>Verify customer information and ensure the accuracy of all transactions.</li>
<li>Keep accurate records of customer interactions, transactions, and feedback.</li>
<li>Assist with bi-annual inventory checks.</li>
</ul>
What we are looking for:
<ul>
<li>1+ year of experience in a customer service setting</li>
<li>Outstanding verbal and written communication skills.</li>
<li>Strong problem-solving and conflict resolution capabilities.</li>
<li>Proficient in customer service software and Microsoft Office Suite.</li>
<li>Ability to perform well under pressure and meet tight deadlines.</li>
</ul>
At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we’re excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.

<h3>Job Description</h3>
Job DescriptionDescription:
Work Week: Monday – Friday
Hours: 7:30 am – 4:00 pm. Additional overtime may be required. 
Benefits: 
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Eligible for insurance on the 1st of the month following 30 days of employment.</li>
<li>401k Retirement plan</li>
<li>Eligible to start with up to 15 days of PTO.</li>
<li>9 Paid Holidays</li>
<li>Employer-paid short-term and long-term disability insurance </li>
</ul>
Key Duties: 
<ul>
<li>Deliver superior service by identifying and resolving problems and issues.</li>
<li>Maintain a working knowledge of our products, services, and promotions. </li>
<li>Identify opportunities to upsell or solve customers’ problems. </li>
<li>Be customer-centric by always being polite and professional.</li>
<li>Provide cohesive support to the sales &amp; marketing team.</li>
<li>Operate effectively in a cross-functional team environment.</li>
<li>Provide value to internal and external customers.</li>
<li>Create and pursue a self-development plan.</li>
<li>Ensure a positive customer experience</li>
</ul>
.Job Requirements: 
<ul>
<li>Communication, both oral and written. </li>
<li>Critical Evaluation and problem-solving skills. </li>
<li>Relationship Management. </li>
<li>Ethical Practice. </li>
<li>Excellent phone skills. </li>
<li>Attention to detail. </li>
<li>Reliable attendance. </li>
<li>Proven leadership aptitude. </li>
<li>Desire to grow professionally.</li>
</ul>
Education and Experience
Required:
<ul>
<li>High school diploma or equivalent </li>
<li>Building experience is a plus</li>
<li>1-2 years of sales support/customer service experience </li>
<li>Microsoft Office, Typing, Computer Skills experience. </li>
</ul>
Preferred:
<ul>
<li>Familiarity with building products or the fencing industry </li>
<li>Experience working within a cross-functional team. </li>
<li>Associate or bachelor’s degree</li>
</ul>
Requirements:

<h3>Job Description</h3>
Job DescriptionSummary: Provide a high level of welcoming and knowledgeable service to customers. Answer customer questions, explain bank products and services, open accounts and provide other bank services such as wire transfers, ordering of foreign currency and assisting with signing up for electronic banking. As an integral part of branch team, support teller line by performing standard teller duties or providing other back-up coverage as needed to ensure efficient operation of the branch. Essential Duties and Responsibilities: 1.&nbsp;Branch Operations: •&nbsp;Assist in opening and closing the branch office as needed. •&nbsp;Assist in balance the ATM and ensure accurate branch balancing and reporting. •&nbsp;Provide back-up coverage as needed in absence of supervisor or other branch staff. 2. Customer Service/Job Knowledge: •&nbsp;Perform standard teller functions. •&nbsp;Address and resolve customer questions and concerns. •&nbsp;Authorize checks and withdrawals. •&nbsp;Grant access to safe deposit vaults following procedures. •&nbsp;Acquire and maintain knowledge of Seamen’s Bank products and services. •&nbsp;Acquire and maintain knowledge of Seamen’s Bank online banking/FCM. •&nbsp;Open and fund accounts in accordance with BSA/CIP procedures and other bank policies and procedures. •&nbsp;Keep FCM updated, ensuring information is accurate and complete and meets compliance requirements. •&nbsp;Perform cash advances. •&nbsp;Facilitate transactions for retirement accounts including contributions, rollovers and transfers. •&nbsp;Foster and maintain positive customer relationships. •&nbsp;Gain understanding of customers’ needs and recommend bank products or services that will best meet their needs. •&nbsp;Explain and educate customers regarding the bank’s products, services and policies. •&nbsp;Execute wire transfers. •&nbsp;Initiate and print stop payment forms, ordering of foreign currency, electronic banking forms, debit/ATM card applications. •&nbsp;Answer external telephone calls. 3.&nbsp;Team Support and Professional Development: •&nbsp;Support teller line by providing back-up coverage, assisting with balancing, counting cash or other duties as needed to support smooth operation of the branch. •&nbsp;Assist branch team with onboarding, training, and mentoring new hires. •&nbsp;Participate and assist with ongoing cross-training in various branch roles as needed to support effective and efficient operation of the branch. •&nbsp;Attend internal and external training seminars as necessary to maintain job knowledge and support own professional growth. 4.&nbsp;Security and Compliance: •&nbsp;Maintain knowledge of and adhere to bank policies and procedures. •&nbsp;Maintain knowledge of Bank security and compliance policies and procedures. 5.&nbsp;Team Atmosphere and Community Engagement: •&nbsp;Provide backup coverage and support as needed for own branch or by floating as needed to provide support at other branch locations. •&nbsp;Foster a harmonious and team-oriented work environment. •&nbsp;Engage in activities fostering team spirit and community participation. 6.&nbsp;Other Duties as Assigned: Because Seamen’s remains a relatively small Community Bank, it is expected that all employees will contribute above and beyond the duties that are listed in any “job description” or “posting”. In addition to the duties listed above, all employees are expected to perform any function necessary within the scope of expertise and authority to provide the highest level of customer service and to increase the productivity of the Bank. It is expected that all employees will continually strive to improve, by educational resources made available, especially in regard to security and compliance procedures. Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •&nbsp;An Associate’s Degree and/or equivalent combination of related job experience and steady work and/or education history •&nbsp;Necessary mathematical, communication, and problem-solving skills. •&nbsp;Strong computer skills •&nbsp;Comprehensive knowledge of teller functions. •&nbsp;Strong understanding of branch policies and procedures •&nbsp;Strong knowledge of the Bank’s products and services and online banking/FCM •&nbsp;Strong customer service abilities and conflict resolution skills. •&nbsp;Professional work ethic, including attendance and punctuality. •&nbsp;Ability to project a consistently positive and courteous demeanor in interactions with customers and colleagues •&nbsp;Flexibility to work approximately two Saturdays per month, with an understanding additional Saturdays or floating to a different branch location may be required on occasion to meet staffing demands. •&nbsp;Valid driver’s license and ability to travel to any Seamen’s Bank location as needed for coverage. •&nbsp;Notary Public preferred •&nbsp;Availability to participate in branch, bank and community involvement outside of standard banking hours from time to time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must have the ability to stand or be on their feet for long periods of time; be able to sort currency; place and retrieve information in and from teller drawers. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision.
AAP/EEO STATEMENT: Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status.
Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. Please inform us of any necessary accommodations required during the application process and/or at any time during employment.
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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 Roles &amp; Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound &amp; outbound contact with customers including, but not limited to: 
<ul>
<li>Answer inbound phone calls promptly during business hours</li>
<li>Respond to any voicemails and/or messages from answering service (if applicable)</li>
<li>Respond to inbound email correspondence, forward on as appropriate</li>
<li>Greet customers and all other visitors to the showroom (if applicable)</li>
<li>Screen incoming leads/potential customers</li>
<li>Schedule estimate appointments</li>
<li>Quote product by telephone for clients/customers (if applicable)</li>
<li>Assist Estimators with follow up on pending sales/ quotes by phone and/or email</li>
<li>Strategically schedule work appointments for Installation Technicians, along with customers accordingly</li>
<li>Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions</li>
<li>Check order confirmations from fabricators/vendors for size and pricing accuracy</li>
<li>Filing of daily work orders and estimates</li>
<li>Ordering of all office / shop supplies</li>
<li>Keeping office clean/tidy</li>
</ul>
Qualifications &amp; Educational Requirements: 
<ul>
<li>HS Diploma or equivalent</li>
<li>All candidates must be able pass initial background check and drug test</li>
</ul>
Preferred Skills: 
<ul>
<li>Excellent verbal/written communications skills</li>
<li>Microsoft Office proficient (Word, Excel)</li>
<li>Hardworking, motivated, with excellent organizational and time-management skills</li>
</ul>
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

<h3>Job Description</h3>
Job Description
Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out—by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter.
We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose—bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community.
About the Role
We are seeking a Customer Service Representative (CSR) to serve as the frontline of our business. In this fully remote position, you'll handle customer calls, schedule appointments, promote memberships, and ensure every interaction reflects our standard of excellence.
What You'll Do
<ul>
<li>Answer and book incoming calls promptly using established scripts</li>
<li>Collect accurate customer information and schedule the correct job type</li>
<li>Overcome objections and resolve customer concerns empathetically</li>
<li>Maintain KPIs, including booking rate, call time, memberships, and call volume goals</li>
<li>Confirm and follow up on appointments, including outbound scheduling as needed</li>
<li>Promote current memberships, promotions, and add-on services</li>
</ul>
Benefits and Perks
<ul>
<li>Competitive Pay: Significant base salary and bonus opportunity</li>
<li>Benefits: We offer top-notch benefits!</li>
<ul>
<li>Various medical, dental &amp; vision plans, including 100% employer covered options for you and your family</li>
<li>401(k) match up to 3.5%</li>
<li>100% Company paid long &amp; short-term disability and life insurance</li>
<li>Cell phone reimbursement and work-from-home stipend</li>
<li>Flexible spending accounts for health and dependent care</li>
</ul>
<li>Training and Career Growth: We are scaling quickly and would support this person's career growth and development</li>
<li>Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy</li>
</ul>
Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Reports to: General Manager/Sales &amp; Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: 
<ol>
<li>Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.</li>
<li>Processes student registrations using effective sales/customer service techniques.</li>
<li>Schedules and manages birthday/pool parties. Supervises private party staff.</li>
<li>Resolves customer concerns/complaints using a professional approach.</li>
<li>Assists members with purchases of merchandise and vending.</li>
<li>Greets parents and students as they report to the front desk.</li>
<li>Checks in students on the attendance tracking system.</li>
<li>Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.</li>
<li>Monitors Snack Shack area and provides guidance to Snack Shack staff.</li>
<li>Checks voicemail and email correspondence and responds in a timely manner.</li>
<li>Updates informational displays with accurate and timely promotions and literature.</li>
<li>Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.</li>
<li>Makes collection calls to resolve open account problems.</li>
<li>Prepares twice daily student lesson schedules for use by instructors and management staff.</li>
<li>Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.</li>
<li>Fulfills other duties and responsibilities as assigned by the Employer.</li>
</ol>
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: Shallow Water Lifeguard, CPR, First Aid, and AED certifications required. Can be obtained through Goldfish Swim School after training is complete. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. **Must be 18 years or older**

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