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<h3>Job Description</h3>
Job Description
We are looking for a Customer Service Representative I to be the primary point of contact for valued members and providers. Your dedication will ensure that all interactions are prompt, effective, and focused on meeting their needs. 
Responsibilities:
<ul>
<li>
Accurately recording and referring appeals and grievances according to department protocols and procedures.
</li>
<li>
Educating our members on our Referral Program, our company website, and the self-service tools available online.
</li>
<li>
Assisting members, providers, brokers, and plan partners with claims-related billing questions and issues as needed.
</li>
<li>
Collaborating with inter and intra-department staff to resolve member issues promptly and efficiently.
</li>
<li>
Managing difficult or emotional customer situations, responding promptly to customer needs, and continuously seeking customer feedback to improve our service.
</li>
<li>
Reporting any system problems or call drivers requiring immediate attention to the Member Service Supervisor or Manager.
</li>
<li>
Interacting with clients, the public, and other stakeholders with tact, discretion, and courtesy in the course of your work.
</li>
</ul>
 Qualifications:
<ul>
<li>
To excel in this role, you should have:
</li>
<li>
A High School Diploma.
</li>
<li>
A minimum of 1 year of recent experience working in a call center.
</li>
<li>
A minimum of 1 year of previous experience working in the healthcare industry, specifically HMO is required
</li>
<li>
Basic computer skills, including familiarity with electronic mail, routine databases, word processing, spreadsheets, and software such as Salesforce and Genesis.
</li>
<li>
Proficiency in Spanish is a plus, enhancing our ability to serve a diverse community.
</li>
</ul>
 &nbsp;
 Pay Details: $18.00 to $21.00 per hour Search managed by: Joanna Calderon Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise: Nice People. Great Service. And that experience begins the moment the phone rings. The Big Task We’re looking for a Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role. Key Sub Tasks
<ul>
<li>Convert incoming client requests into booked service appointments.</li>
<li>Respond to client requests via phone, text and email, resolving issues and promoting the brand. &nbsp;</li>
<li>Collaborate with field and office teams to create seamless service experiences.</li>
<li>Participate in training to boost booked calls.</li>
<li>Maintain and update client database with complete and accurate information.</li>
<li>Make outbound calls.</li>
<li>Be available for On-Call duties.</li>
</ul>
 Who You Are
<ul>
<li>Highly motivated – friendly, composed, and confident on the phone.</li>
<li>Detail-oriented, organized, and able to handle multiple priorities.</li>
<li>A problem solver with analytical skills.</li>
<li>A great communicator with strong verbal and written communication skills.</li>
<li>IT competent: proficient with computer and phone systems.</li>
<li>High school education or equivalent.</li>
<li>Two years’ proven track record in customer service, preferred.</li>
</ul>
 What We Offer
<ul>
<li>A career with purpose and growth in a respected, family-owned business.</li>
<li>A supportive team that takes pride in helping clients and each other.</li>
<li>Leadership that values your voice, your time, and your future.</li>
<li>A culture where Nice People deliver Great Service – and it starts with you.</li>
</ul>
Rodenhiser offers competitive wages, 401(K); Generous Paid Time Off; holiday pay; bonuses; health, dental, life and AD&amp;D insurance; short-term and long-term disability and all are included in our comprehensive benefit package. &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Join the team where your voice matters and your work makes a difference. &nbsp;
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<h3>Job Description</h3>
Job Description
Do you thrive on helping people while achieving big results? Are you motivated by the idea of growing your paycheck through performance? Our rapidly expanding Farmers Insurance Agency is seeking a driven, friendly, and goal-oriented Customer Service Representative to join our team!
You'll be a trusted advisor to our existing clients, handling inbound calls, answering questions, and uncovering opportunities to protect them even better with additional coverage.
 Benefits
Monthly Base Salary + Commission
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Paid Time Off (PTO)
Monthly Health Insurance Stipend
 Responsibilities 
<ul>
<li>Be the first voice our customers hear providing exceptional service with every call.</li>
<li>Handle inbound calls from existing policyholders with professionalism and warmth.</li>
<li>Identify needs and cross-sell insurance products that improve their protection and peace of mind.</li>
<li>Maintain accurate client records in our system.</li>
<li>Partner with our sales team to meet and exceed monthly goals.</li>
<li>Informs customers of promotions and new or upgraded products using prepared scripts.</li>
</ul>
 Requirements 
<ul>
<li>Great Customer Service Skills.</li>
<li>A Property &amp; Casualty insurance license is required.</li>
<li>A Life &amp; Health Insurance license is required.</li>
<li>Strong communication skills, both oral and written.</li>
<li>Enthusiasm, optimism, and a willingness to see the good in every situation.</li>
<li>Commitment to excellence, willingness to work hard, and willingness to go the extra mile.</li>
</ul>

<h3>Job Description</h3>
Job Description
Help at Home is hiring!&nbsp;We offer weekly pay between $18.00-$21.50&nbsp;per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program – up to $10,000* in bonuses per year!
 
Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client’s care.
 
Benefits
Our team is the foundation of our work. We offer:
<ul>
<li>Weekly pay of $18.00-$21.50&nbsp;per hour ($18.50-$22.00/hr for Chicagoland area offices) based on experience</li>
<li>Direct deposit or cash card offered</li>
<li>Healthcare, dental, and vision insurance</li>
<li>Paid time off</li>
<li>401k</li>
<li>Ongoing, in-depth training opportunities</li>
<li>Meaningful work with clients who need your help</li>
<li>Career growth and experience with an industry leader with 40+ years of history in a high-demand field</li>
</ul>
Responsibilities
<ul>
<li>Maintains assigned clients’ files, employee files, and all related paperwork</li>
<li>Provides direct training to field staff on client Care Plans</li>
<li>Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service</li>
<li>Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager</li>
<li>Prepares and submits routine departmental reports, as required</li>
<li>Records and maintains accurate documentation of the client’s condition and overall service</li>
<li>Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training</li>
<li>Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution, as required</li>
<li>Ensures compliance with local, state, and federal laws as well as with company policies and procedures</li>
<li>Performs other job-related duties as assigned</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s Degree preferred, but not required</li>
<li>2 years of management/supervisory experience is preferred, but not required</li>
<li>At least 18 years of age required</li>
<li>High school diploma or equivalent required</li>
<li>Ability to work in a fast-paced environment and professional written and verbal communication skills</li>
</ul>
 
Physical/Travel Requirements
<ul>
<li>Must be able to lift up to 15 pounds at a time</li>
<li>Must be able to sit, stand, walk, or squat</li>
<li>Must be able to occasionally lift up to 50 lbs. at a time</li>
<li>Must be able to travel to client homes when needed</li>
</ul>
*Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.
 
The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request.
 
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
 
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
 
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

<h3>Job Description</h3>
Job Description
Customer Service Representative 
Who we are: 
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. 
This is an on-site position that will be located in Dallas-TX, Albuquerque-NM, Eugene-OR, Pendleton-OR, or Tampa-FL.
What you’ll do:
<ul>
<li>Processing orders, quotes, credits, returns applications and other requests</li>
<li>Communicating directly with customers or sales representatives either by telephone, electronically, or face to face</li>
<li>Obtaining and evaluate all relevant information to handle inquiries and complaints promptly</li>
<li>Answering basic technical inquiries</li>
<li>Directing advanced technical requests and other unresolved issues to the appropriate resource</li>
<li>Managing customer accounts</li>
<li>Promptly responding and assisting customers with damaged shipments and/or mis-shipments</li>
<li>Keeping good records of customer interactions and transactions</li>
<li>Communicating and coordinating with internal departments and outside vendors</li>
<li>Monitoring product stocking levels and inventory turns</li>
<li>Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization</li>
<li>Performing other related duties as assigned</li>
</ul>

What you’ll bring:
<ul>
<li>High School diploma or equivalent </li>
<li>Minimum two years business experience in a manufacturing or electrical customer service environment preferred</li>
<li>Computer literacy and experience with Windows, Excel, Word, and Outlook</li>
<li>Ability to manage a variety of concurrent tasks in a fast-paced work environment</li>
<li>Time management, planning, and organizational skills</li>
<li>Effective decision making and problem solving abilities</li>
<li>Excellent interpersonal and communications skills</li>
<li>Strong initiative and adaptable to change</li>
<li>Must be able to thrive in a team environment</li>
<li>All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.</li>
</ul>
Within 3 months you’ll:
<ul>
<li>Complete Atkore’s onboarding and immersion program.</li>
<li>Gain an understanding of how your role ties into Atkore’s mission and strategic plan.</li>
<li>Perform basic order inquiry, entry, and order follow-up activities.</li>
</ul>
Within 6 months you’ll:
<ul>
<li>Handle an assigned territory independently from PO receipt to invoicing.</li>
<li>Work towards meeting or exceeding the departments daily KPI metrics.</li>
<li>Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.</li>
</ul>
Atkore is a five-time Great Place to Work© certified company and a four-time Top Workplaces USA award winner! We’re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
<ul>
<li>Medical, vision, and dental insurance</li>
<li>Life insurance</li>
<li>Short-term and long-term disability insurance</li>
<li>401k</li>
<li>Paid Time Off</li>
<li>Paid holidays</li>
<li>Any leave required under federal, state, or local law</li>
</ul>
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.

<h3>Job Description</h3>
Job DescriptionWhy NEBAT?
Trusted. Genuine. Successful. National Exchange Bank &amp; Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank &amp; Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Position Summary
As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.
As a Customer Service Representative, you will spend time:
<ul>
<li>Providing guidance to help customers make decisions about their financial needs. </li>
<li>Completing teller transactions including cashing checks, processing deposits, and withdrawals.</li>
<li>Offering appropriate bank products and services.</li>
<li>Balancing and maintaining a cash drawer with accuracy and attention to detail. </li>
</ul>
Essential Knowledge &amp; Skills 
The following skills are needed to be successful in your banking career as a Customer Service Representative:
<ul>
<li>Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.</li>
<li>Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.</li>
<li>Ability to communicate effectively via phone, email and in person. </li>
<li>A high school diploma or equivalent.</li>
</ul>
Benefits Offered
National Exchange Bank &amp; Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Short and Long Term Disability</li>
<li>Employer Paid Life and AD&amp;D Insurance</li>
<li>Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance</li>
<li>401(k) with Employer Match &amp; Profit Sharing</li>
<li>Paid Time Off</li>
<li>Flexible scheduling </li>
<li>Education Assistance Program</li>
<li>Product &amp; Service Discounts &amp; more!</li>
</ul>

<h3>Job Description</h3>
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
 Responsibilities 
<ul>
<li>Process customer policy change requests.</li>
<li>Verify phone numbers, addresses and email addresses with each customer contact and update customer information.</li>
<li>Answer incoming phone calls on the first ring.</li>
<li>Schedule appointments for sales staff to meet prospective customers.</li>
<li>Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.</li>
</ul>
 Requirements 
<ul>
<li>Possess an upbeat, positive and enthusiastic attitude.</li>
<li>Proficiency to multi-task, follow-thru and follow-up.</li>
<li>Great Customer Service Skills.</li>
<li>Driven and goal-oriented individual.</li>
<li>Ability to tactfully handle stressful and difficult situations.</li>
</ul>

<h3>Job Description</h3>
Job Description
Michael and Son Services has been in business since 1976. Our mission is to exceed our customer's expectations and provide a memorable experience. Michael and Son Services, Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration Services. Our company provides an excellent work environment and is passionate in it's dedication to achievement. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers.
The Customer Service Representative should be skilled at higher level thinking, be able to approach the customers as a trusted advisor and consultant, to ask qualifying and insightful questions, probe for the customer's need and uncover issues, and provide detailed work requirements so the technician can properly detail work requirements for customers. Service Titan experience would be helpful but is not required.
We train our Representatives to be successful.
This is a full-time position of 40 hours per week in our Richmond Call Center. Overtime is available during our peak times.
 
Job Functions:
<ul>
<li>Open and maintain customer accounts</li>
<li>Recommend beneficial products or services to customers to solve their needs</li>
<li>Contribute to team effort by accomplishing related results as needed</li>
<li>Build sustainable relationships of trust through open and interactive communication</li>
<li>Provide accurate, valid and complete information by using the right methods/tools</li>
<li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li>
<li>Keep records of customer interactions, process customer accounts</li>
<li>Follow communication procedures, guidelines and policies</li>
<li>Go the extra mile to engage customers. Other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Proven customer support experience. Familiar with computer functionality</li>
<li>Track record of over-achieving</li>
<li>Strong phone contact handling skills and active listening</li>
<li>Customer orientation and ability to adapt/respond to different types of personalities</li>
<li>Flexible schedule, must be able to work weekends</li>
<li>Team Oriented</li>
<li>Excellent communication and presentation skills</li>
<li>Ability to multitask, prioritize and manage time effectively</li>
<li>Bachelor's or Associate's Degree Preferred, High School Diploma or GED Required</li>
<li>Must possess higher level thinking skills, ability to follow a set process. Strategic thinker mindset</li>
<li>Must be able to successfully pass a comprehensive background check</li>
</ul>
Customer Service Representative top skills and proficiencies:
<ul>
<li>Positive Attitude</li>
<li>Compassionate</li>
<li>Goal Oriented</li>
<li>Problem Solving</li>
<li>Loves Helping People</li>
<li>Likes to Have Fun</li>
<li>Solution/Consultative sales skills, ability to conduct a needs assessment and uncover issues, then communicate these needs and issues to the right trade while setting p the service call</li>
</ul>
Duties:
<ul>
<li>Handle inbound customer service inquiries and maximize sales opportunities</li>
<li>Strive to achieve goals using approved scripts, strategies and technology</li>
<li>Probe for additional sales opportunities (cross-sell)</li>
<li>Remind previous clients of recommendations made my technicians and assess current needs</li>
<li>Coordinate service appointments</li>
</ul>
 
Why should you work for the Michael and Son family?
<ul>
<li>We promote from within</li>
<li>We build leaders who are developed, coached and trained</li>
<li>We provide career pathing with continuous training and development</li>
<li>You will be working with a great group of like-minded, high performing people</li>
</ul>
 
Benefits:
<ul>
<li>Excellent hourly pay rate + Bonus</li>
<li>Comprehensive benefits after 30 days including Medical, Dental and Vision</li>
<li>Supplemental Life Insurance, Short Term and Long Term Disability, Legal Shield and FSA</li>
<li>401K Plan with Company match</li>
<li>Paid Holidays and Paid Time Off</li>
<li>Growth Potential</li>
</ul>
 
Michael and Son Services provides Equal Employment Opportunities to all qualified applicants for employment and prohibits discrimination and harassment of any type and/or other characteristics protected by federal, state or local laws.
 
#MSEC1
#ZR

<h3>Job Description</h3>
Job Description
About Us:
 
O'LYN Roofing is a trusted family-owned roofing company in Norwood with a reputation for quality, reliability, and customer satisfaction. We believe in treating our customers like family and are looking for a friendly, reliable, and motivated Full-Time Customer Service Representative to join our team. If youre passionate about helping others, have a positive attitude, and are ready to make a difference, OLYN Roofing is the place for you!
 
 
Key Responsibilities:
<ul>
<li>Handle a High Volume of Calls: Professionally manage inbound and outbound calls with a friendly and helpful demeanor.</li>
<li>Assist and Serve Customers: Process new sales leads, schedule appointments, and provide clear answers to customer questions.</li>
<li>Build Relationships: Create lasting, positive relationships with customers through effective communication and exceptional service.</li>
<li>Resolve Issues: Address and resolve customer concerns quickly, offering solutions and ensuring satisfaction with follow-ups.</li>
<li>Accurate Data Entry: Record customer information accurately and assist with necessary reporting.</li>
<li>Communication Compliance: Follow communication procedures, guidelines and policies.</li>
<li>Collaborate with the Team: Support special projects and always go the extra mile to engage customers and help the team succeed.</li>
</ul>
 
What Were Looking For:
<ul>
<li>Experience: 2+ years of call center experience.</li>
</ul>
2+ years customer service experience.
* Inside Sales experience a plus.
* Multilingual a plus
 
<ul>
<li>Skills: Strong communication skills and a pleasant phone voice. Ability to multitask and work efficiently in a fast-paced call center environment.</li>
<li>Availability: Full-time availability</li>
<li>Other Requirements:</li>
<li>Reliable transportation to our Norwood location</li>
<li>Ability to pass a background check</li>
</ul>
 
Be a part of our positive work culture!
<ul>
<li>Team-building outings and activities</li>
<li>A supportive and collaborative work environment</li>
<li>Monthly Performance Incentives</li>
</ul>
 
 
Why Join O'LYN Roofing?
When you join O'LYN Roofing, youre not just joining a companyyoure joining a team. We foster a supportive and inclusive environment where everyones contributions matter. From company outings to growth opportunities, were here to help you build a fulfilling career with us.
 
 
How to Apply:
Ready to join our team? Wed love to hear from you! Click "Apply" to submit your resume
 
 
O'LYN Roofing is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
 
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>On-the-job training</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Shift:
<ul>
<li>Day shift (7:30 am - 4:00 pm M-F)</li>
<li>Overtime available</li>
</ul>
Experience: Call Center: 2 years (Required)
Customer Service: 2 years (Required)
<ul>
<li>Ability to Commute: Norwood, MA 02062 (Required).</li>
<li>Work Location: In person</li>
</ul>

<h3>Job Description</h3>
Job Description
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. 
This is a remote position. Candidates must reside locally to Phoenix, AZ
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:
<ul>
<li>Answer phone calls, return phone calls</li>
<li>Answer emails from clients, providers and internal referring offices</li>
<li>Review previous history of the provider in MedCheck, Scheck and SalesCloud</li>
<li>Consult with Supervisor or other departments to clarify answers to inquiries</li>
<li>Contact provider to discuss findings at the appropriate level</li>
<li>Maintain reports and spreadsheets as needed</li>
<li>Requires punctual and consistent attendance</li>
<li>Additional duties as assigned</li>
</ul>
KNOWLEDGE &amp; SKILLS:
<ul>
<li>Knowledge of Workers Compensation fee schedules and regulations</li>
<li>Effective oral, and written and communication skills</li>
<li>Good organizational skills and ability to multitask</li>
<li>Detail Oriented</li>
<li>Proficiency with Microsoft applications</li>
<li>Medical terminology and coding knowledge</li>
</ul>
EDUCATION &amp; EXPERIENCE:
<ul>
<li>High school diploma or equivalent</li>
<li>Customer service experience working in the Managed Care and Benefit Administration industries</li>
</ul>
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $14.70 - $21.00 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL: 
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote

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