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<h3>Job Description</h3>
Job Description
BASIC PURPOSE:
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options.
ESSENTIAL FUNCTIONS:
Customer Service Duties
· Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”)
· Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers.
· Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction.
· Offer current promotional items to all customers. 
· Offer credit card application and information to all customers.
Visual Communications 
· Stock and maintain all displays and coolers to ensure they are visually appealing to customers.
· Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness.
· Ensure that all prices are displayed correctly for each product.
· Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager.
· Keep the food and beverage area clean, neat, and well stocked with all necessary items.
Food and Beverage Handling 
· Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. 
· Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages.
Cash Handling
· Accurately conduct all cash, debit, credit transactions on cash register (POS). 
· Preform simple math calculations. 
· Make sure all money is dropped in the safe according to company policy and procedures.
Maintenance/Cleanliness Duties
· Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser).
· Removes and disposes of trash and debris outside/inside. 
· Sweep and Mop floors.
· Clean station restrooms.
Miscellaneous
· Follows Shift Duties schedule for correlating shift.
· Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol).
· Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.)
· Performs all other duties assigned. 
JOB QUALIFICATION REQUIREMENTS:
The incumbent must be able to work any shift, Sunday – Saturday to support the company’s business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through.
Knowledge/Experience:
High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. 
Software, Tools and Equipment:
You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning.
Other Requirements:
As a team member you will represent Hassan &amp; Sons. While you are on the job, Hassan &amp; Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan &amp; Sons, Inc. Appearance &amp; Image Guide for additional information. 
PHYSICAL AND VISUAL ACTIVITIES:
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.
The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. 
WORKING ENVIRONMENT:
Gas station with food mart.
 Employee needed for 12am-7am and 4pm-12am Full-time and Part-time available

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Training &amp; development</li>
</ul>
 General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Essential Duties: 
<ul>
<li>Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.</li>
<li>Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.</li>
<li>Responsible for safeguarding all monies collected while in the field.</li>
<li>Responsible for the proper care and movement of all merchandise in transport.</li>
<li>Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customers residence promptly.</li>
<li>Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.</li>
<li>Answers the phone by the second ring in a pleasant and professional manner.</li>
<li>Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.</li>
<li>Carefully check rental (lease) returns and promptly refurbish to like new condition.</li>
<li>Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.</li>
<li>Handles customer service issues in a professional manner.</li>
</ul>
 Other Duties: 
<ul>
<li>Responsible for cleanliness of the backroom and the assigned company vehicle.</li>
<li>Responsible for helping receive new merchandise.</li>
</ul>
Additional duties, as time permits include: 
<ul>
<li>Take customer order forms for the customers.</li>
<li>Verify customer order forms</li>
<li>Commit to achieving customer and revenue growth</li>
<li>Assist in store cleaning</li>
<li>Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.</li>
</ul>
 Requirements: 
<ul>
<li>High school diploma, GED, or equivalent work experience.</li>
<li>Must have a valid drivers license and a good driving record.</li>
<li>Must have DOT certification (if required by law in your state).</li>
<li>Must complete the training program and have one year of experience in a job requiring customer contact.</li>
<li>Must be able to lift and carry loads up to seventy-five (75) pounds.</li>
</ul>
 Required Skills: 
<ul>
<li>A high degree of precision, accuracy, coordination, and knowledge of operational procedures.</li>
<li>Ability to understand oral and written instructions.</li>
<li>Ability to read, write and perform arithmetic functions quickly and accurately.</li>
<li>Ability to reason and make independent decisions.</li>
<li>Ability to manage situations with customers and associates.</li>
<li>After training, working knowledge of all products in the inventory.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionAccretive Technology Group | Customer Service Representative&nbsp; This role is fully onsite in Seattle, WA (downtown) We are currently hiring for swing and overnight shifts &nbsp;About Us: Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success. Regular Tasks:
<ul>
<li>Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure detailed records are maintained for all customer contacts.</li>
<li>Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails.</li>
<li>Review customer accounts for possible fraudulent activity, and take appropriate action based on circumstances. Typical shift volume – varies.</li>
<li>Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts.</li>
<li>Understand and adhere to department policies, procedures, and escalation processes.</li>
<li>Maintain a high level of professionalism and respect with every interaction.</li>
<li>May be required to work on special projects as needs arise.</li>
</ul>
In Addition: The role involves recurring work situations with occasional variations from the norm. Duties are performed using established procedures, which may be modified or improved upon. Perform duties independently with minimal supervision. The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time. &nbsp;Must be highly organized to keep track of daily volume, customer inquiries, and product improvements. Requirements:
<ul>
<li>At least 1 year of high-volume traffic in a call center environment</li>
<li>Managing an average of 25&nbsp;calls, 150 chats, and 30 emails per shift - simultaneously</li>
<li>Multitasking is essential in every interaction</li>
<li>High energy and commitment to superior customer support</li>
<li>General computer/internet knowledge</li>
<li>Interpersonal, communication, customer service, and time management skills are imperative</li>
<li>Independent decision-making and good judgment are essential in every interaction</li>
<li>Strong written and verbal communication skills required</li>
<li>Clear and courteous writing and speaking style</li>
<li>Ability to identify, analyze, and solve problems</li>
<li>Punctuality and excellent attendance</li>
<li>Excellent organizational skills</li>
<li>Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time.</li>
<li>Basic math skills (add, subtract, multiply, and divide)</li>
</ul>
Benefits/Perks:
<ul>
<li>Employer-paid Medical, Dental, and Vision benefits</li>
<li>Life &amp; Disability Insurance Coverage</li>
<li>Health Care FSA</li>
<li>Day Care FSA</li>
<li>401(k) with a 50% contribution match (no limit)</li>
<li>Vacation and PTO plan&nbsp;</li>
<li>Paid Holidays</li>
<li>Semi-Annual Profit Sharing</li>
<li>Our Customer Service Representatives have the potential to earn up to $8/hour&nbsp;over and above their base wage&nbsp;through our Compensation Incentive Program</li>
<li>Gym/Exercise Membership Reimbursement&nbsp;</li>
<li>$175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)</li>
</ul>
A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors. Employment opportunities and job offers at Accretive Technology Group&nbsp;will always come from&nbsp;Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is.&nbsp;Accretive Technology Group&nbsp;does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at&nbsp;Accretive Technology Group&nbsp;is&nbsp;<a href="https://accretivetg.com/&amp;nbsp" target="_blank">https://accretivetg.com/&amp;nbsp</a>; Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.
<ul>
<li>Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements.</li>
<li>Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.</li>
</ul>
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<h3>Job Description</h3>
Job Description
Job Title: Customer Service Representative
Location (city, state): Buffalo Grove, IL
Industry: Manufacturing
Pay: $22-25/hr based on experience
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with our client to hire a Customer Service Representative. This role plays a key part in supporting the complete post-sales cycle, ensuring accuracy, responsiveness, and a positive experience for both customers and internal teams.
Job Description:
The Customer Service Representative will manage order entry, issue resolution, and customer communication while providing excellent service to both internal staff and external customers. This person will communicate with customers, internal departments, vendors and the sales team to provide the best candidate experience. The ideal candidate will have B2B manufacturing CS experience and previously used a CRM and EDI system. Soft skills require detail-oriented, dependable, and proactive in problem-solving.
Key Responsibilities:
<ul>
<li>Provide professional and positive support during all customer and team interactions.</li>
<li>Enter, track, and confirm orders accurately; communicate updates as needed.</li>
<li>Respond to inquiries related to products, pricing, and availability.</li>
<li>Research and resolve order or service-related issues promptly.</li>
<li>Maintain strong knowledge of systems, inventory control, and order processing.</li>
<li>Process returns, credits, and adjustments as necessary.</li>
<li>Support sales teams and build lasting customer relationships.</li>
<li>Collaborate closely with internal departments, including warehouse staff.</li>
</ul>
Qualifications:
<ul>
<li>Minimum 2 years Custer Service experience within manufacturing</li>
<li>Full cycle customer service includes order entry to final delivery.</li>
<li>HS Diploma minimum</li>
<li>Able to work onsite everyday and two days remote after training</li>
<li>Strong organizational skills with attention to detail.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to work collaboratively across multiple departments.</li>
</ul>
Additional Details:
Friendly and collaborative team with plenty of training
Small CSR team, everyone pitches in and supports the daily tasks.
Need to be flexible and proactive in nature.
Requires strong multitasking skills, adaptability, and a customer-first approach.
Perks:
<ul>
<li>Remote work after training</li>
<li>Newly remodeled office space</li>
<li>Excellent benefits and PTO</li>
<li>Professional growth and development opportunities.</li>
</ul>
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
 
#Admin2

<h3>Job Description</h3>
Job Description
 
ESSENTIAL JOB DUTIES
The customer care concierge is responsible for interacting with customers to provide information in response to inquiries with the ability to deliver a superior “Wow” customer service experience. Develop an intimate knowledge of our product line. Determine customer requirements and expectations in order to recommend specific products and solutions. Proactively recommend alternate products to increase customer satisfaction. Develop a long term relationship with the customer.
Accurately process all customer requests: request for stock availability, stock reserves, order status and technical requests. Analyze and process standard samples, custom samples and purchase orders. Review purchase orders submitted for required information.
Assist customers with the usage of our website. Manage heavy call volume while being able to multi-task. Take ownership and be resourceful in getting issues resolved. Process company requisitions and submit purchase orders to vendors. Submit requests to shipping and receiving to invoice/receive orders. Create and follow up on cash be delivery accounts. Audit orders to ensure accuracy. Report and track incoming calls, out going calls, sample orders placed and purchased orders entered utilizing MS Word, Excel and PowerPoint. Provide assistance on special projects and various other administrative duties as needed: Fax, sort and attach bill of lading and filling.
EXPERIENCE OR REQUIREMENTS
<ul>
<li>Min. (1) year customer service or call center experience required, (2) to (5) years experience preferred</li>
<li>Previous experience in manufacturing preferred</li>
<li>Previous experience must include responsibility for project completion with limited guidance.</li>
<li>Knowledge of carpet product processes preferred.</li>
<li>Excellent interpersonal, organizational, detail oriented and follow-through skills </li>
<li>Requires in depth experience in all Microsoft Office Programs, and must be proficient in other computer software applications including purchase order management, Lotus Notes and AS400</li>
<li>Excellent verbal and written communication required.</li>
</ul>
Must be willing to work varied hours and weekends when necessary.
PHYSICAL REQUIREMENTS TO PERFORM ESSENTIAL JOB DUTIES
Frequent: Handle, hear manual dexterity, sit, speak, stand, and walk.
ENVIRONMENTAL CONDITIONS
General office environment
 
Bentley Mills provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position. The range provided is required by California State Law. Bentley Mills reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and local/geography. Bentley Mills conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. 
 
 
 
 Monday - Friday 8am - 5pm 40 hours per week

<h3>Job Description</h3>
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Scottsdale, AZ, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. &nbsp; This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Scottsdale,AZ! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
<ul>
<li>Handle patient scheduling, appointments, multi-phone line</li>
<li>Gather new patient data; keep track of all patient referrals</li>
<li>Disseminate information to patients; act as a go-between for patients and physicians &nbsp;</li>
<li>Send and keep a log of all reports sent to doctors</li>
<li>Collect all payments; insurance verification</li>
<li>Collect/open mail; distribute mail to proper areas/people</li>
<li>Send benefits paperwork to billing companies</li>
<li>Handle all scheduling and ensuing communication</li>
<li>Answer phones, act as a patient liaison, answer any questions from potential or current patients</li>
<li>Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations</li>
<li>Collect new patient intake information; track all clinic referrals</li>
<li>Fax reports to physicians; keep a log of incoming reports</li>
<li>Verify Insurance and track insurance-covered visits; take copayments</li>
<li>Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company</li>
<li>Communicate with the office manager and clinicians about scheduling/patient arrival</li>
</ul>
Required Skills
<ul>
<li>High school diploma or equivalent</li>
<li>Valid driver's license and reliable transportation</li>
<li>Great communicator and multitasker, detail-oriented</li>
<li>Positive attitude, good work ethic, integrity and empathetic toward people that are in pain&nbsp;</li>
<li>H.S. graduate or GED certificate</li>
<li>Up-to-date DL and a dependable vehicle</li>
<li>Excellent at handling details, communicating and multitasking</li>
<li>Great demeanor, strong integrity and compassion</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems.
Essential Duties and Responsibilities include the following:
<ul>
<li>Maintains appropriate clinical/clerical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.</li>
<li>The CSR will follow all scripting provided for patient interactions.</li>
<li>Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.</li>
<li>Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.</li>
<li>Enters patient admitting information into computer and adds patient on clinic schedule.</li>
<li>Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.</li>
<li>Responsible for daily ledger balancing and preparation of bank deposits.</li>
<li>Performs duties which may be assigned from time to time by Managers and Administration.</li>
<li>Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.</li>
<li>Other duties as needed.</li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Education and/or Experience High School Diploma or Equivalent.
Language Skills Ability to read, analyze, and interpret technical procedures or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills To perform this job successfully, an individual should have knowledge of EMR, DocuTap, Excel Spreadsheet software and MS Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; reach, stoop, bend, kneel, and/or crouch. The employee must frequently lift supplies and/or equipment and may be responsible for lifting, positioning, and/or transferring patients.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate. The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards.
The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.

<h3>Job Description</h3>
Job Description
 JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
.
DUTIES &amp; ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
<ol>
<li>Solicit loans on the telephone and at the counter.</li>
<li>Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.</li>
<li>Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.</li>
<li>Completes loan documents and closes current refinance loans.</li>
<li>Prepares daily deposits of cash and checks.</li>
<li>Maintains and balances correct amount and denominations of money in cash drawers daily.</li>
<li>Maintains loan standard report daily.</li>
<li>Telephones past due customers</li>
</ol>
 
QUALIFICATIONS
Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. 
 
REQUIRED
A high school diploma or equivalence is required. 
 
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job Description
Looking for a smiling face to welcome our customers into the hospital. We are a 4 doctor clinic that takes emergencies and walk in emergencies keeping us very busy and on the go. We need someone who can work with computers and of course animals. This will require weekends, morning, and evening shifts. 
WE OFFER:
<ul>
<li>Competitive wages</li>
<li>Medical, dental, vision</li>
<li>Uniforms</li>
<li>Pet discounts and more!</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Main lobby operations – check-ins, check-outs, answering general questions</li>
<li>Answering and handling calls in a professional manner</li>
<li>Maintaining cleanliness</li>
<li>Scheduling</li>
<li>File maintenance</li>
<li>Data entry</li>
<li>Handling money </li>
</ul>
REQUIREMENTS:
<ul>
<li>Computer skills</li>
<li>Timekeeping</li>
<li>Excellent organizational skills</li>
<li>Able to utilize multi-line phone</li>
<li>Strong communication skills</li>
<li>Able to lift 40 lbs.</li>
<li>Display professional manner at all times</li>
<li>Previous reception or customer service experience preferred but not required</li>
<li>Previous experience in a Veterinary setting preferred but not required</li>
<li>Flexibility in schedule</li>
</ul>
Job Types: Full-time or part time - Weekends and Evenings Needed - flexible schedule is a must.
Salary: $15.00 - $17.00 per hour

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
What you’ll do
<ul>
<li>Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility</li>
<li>Assists customers in making payment to fully automated revenue control equipment</li>
<li>Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise</li>
<li>Assists in the management of the day-to-day activities of the assigned location. </li>
<li>Monitors parkers in pay-in lanes</li>
<li>Makes every customer interaction a moment that matters through friendly and professional conduct.</li>
<li>Willing to assist customers that have forgotten where they parked their vehicle.</li>
<li>Performs other necessary functions as assigned. </li>
<li>Conducts garage and facility audits as required by management. </li>
<li>Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. </li>
<li>Makes change (if required) for customers before transactions. </li>
<li>Quotes rates for parking services. </li>
<li>Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.</li>
<li>Resolves customer complaints independently or with the aid of a supervisor. </li>
<li>Answers telephone in a prompt and courteous manner (if required). </li>
<li>Maintains cleanliness of facility and picks up trash in the surrounding area. </li>
<li>Presents themselves professionally (neat appearance and in uniform) at all times while at work.</li>
<li>Arrives to work on time for scheduled shifts.</li>
<li>Completes any other duties that may be assigned by the supervisor.</li>
</ul>
 
Qualifications
What you need
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is usually moderate to loud.</li>
<li>The exposure level in the work environment to vehicle emissions is moderate to high</li>
<li>The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.</li>
<li>The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.</li>
<li>The exposure level in the work environment to bright sunlight and nighttime working conditions is high.</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
Salary Range: $15.00 - $16.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

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