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<h3>Job Description</h3>
Job DescriptionDescription:
SUMMARY:
The Back Office Technician is responsible for performing a variety of patient care, office, and laboratory duties. The Back Office Technician prepares patients for examination and assists other optical professionals in providing treatment to the eyes. 
 
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 
 
<ul>
<li>Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors. </li>
<li>Collects and documents the patient’s chief complaint.</li>
<li>Verifies patient’s ocular and medical health history. Documents any medications patient is taking.</li>
<li>Obtains consents from patients. Ensures patients read and sign the consents.</li>
<li>Performs Refractions.</li>
<li>Administers basic Visual Acuity (VA) assessments.</li>
<li>Performs intraocular pressure (IOP) tests with a Tonopen unit.</li>
<li>Takes Fundus photos.</li>
<li>Administers a Visual Field (VF) test.</li>
<li>Performs Flourescein Angiogram (FA) procedures.</li>
<li>Performs Indocyanine Green Angiography (ICG) procedures.</li>
<li>Administers topical ophthalmic and dilation medications to patients.</li>
<li>Maintains a clean, sterile, and stocked exams rooms.</li>
<li>Provides written instructions and/or patient education materials for the patient to review at home. Ensures patient understands all instructions.</li>
<li>Provides accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status.</li>
<li>Files patient forms and updates information in CareCoud/EMR system.</li>
<li>In some clinics, may be required to drive patients in a company-provided vehicle.</li>
<li>Maintains an appropriate professional appearance and demeanor in accordance with Company policies. </li>
<li>Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.</li>
<li>Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).</li>
<li>Other duties as assigned by management.</li>
</ul>
 
Requirements:
REQUIRED: High School education, GED or equivalent. Valid driver’s license and automobile insurance. Ability to travel to other clinics as assigned.
 
DESIRABLE:
Experience in the Ophthalmic or Optometric Industry. Experience as a Back Office Technician.
CERTIFICATES/LICENSES/REGISTRATIONS:
<ul>
<li>Certified Ophthalmic Technician (preferred)</li>
<li>Certified Ophthalmic Assistant (preferred) </li>
<li>Valid Driver’s License may be required based on clinic location(s).</li>
</ul>
 
KNOWLEDGE/SKILLS/ABILITIES/TALENTS:
<ul>
<li>Team player and contributor coupled with excellent communication and interpersonal skills (oral and written). </li>
<li>Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment.</li>
<li>Ability to respond to common inquiries from customers, staff, vendors, or other members of the community.</li>
<li>Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. </li>
<li>Ability to interpret and apply policies and procedures.</li>
<li>Must address others professionally and respectfully by actions, words, and deeds.</li>
<li>Detail oriented, organized, process focused, problem solver, self-motivated proactive, customer service focused.</li>
<li>Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature. </li>
<li>Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work.</li>
<li>Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the clinic.</li>
</ul>
 
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
<ul>
<li>This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate.</li>
<li>Ability to travel to between offices. </li>
<li>While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch. </li>
<li>Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.</li>
</ul>
 
All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Management reserves the rights to add, modify, change, or rescind the duties and/or work assignments of all positions, without advanced notice, and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 
Notwithstanding any of the foregoing described job responsibilities, employee shall not engage in activities that constitute the practice of ophthalmology as prohibited under applicable law. Employee shall neither exercise control over nor interfere with the clinician-patient relationship. Clinicians shall have sole responsibility for all professional services provided to patients.

Back Office Technician

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION TITLE: Residential Maintenance Asst. W-H Class: Non-Exempt
REPORTS TO: Sr. Maintenance Manager Hrs/Wk: 40 hrs
DEPARTMENT: Maintenance Temporary/Seasonal
JOB SUMMARY:
Assists with the performance of basic maintenance and repair tasks for buildings and grounds. May be responsible for providing support to other skilled workers with general building/facility maintenance projects such as preventive and scheduled maintenance, and inspections. The incumbent may be required to work under hazardous and adverse conditions, with appropriate protection, such as sleet, snow, heat, cold, dust and dirt.
JOB DUTIES AND RESPONSIBILITIES:
The following statements contain general details describing the principal functions of a maintenance assistant, the level of knowledge and skills typically required and overall scope of responsibility; but should not be considered an all-inclusive listing of work requirements. 
ESSENTIAL JOB FUNCTIONS
<ol>
<li>Practices safety precautions and always maintains safety awareness.</li>
<li>Adhere to and follow all personnel and maintenance-related policies and procedures.</li>
<li>Assists with a wide range of building and grounds inspections to identify needed repairs or replacements.</li>
<li>Tests smoke detectors according to manufacturer’s recommendations and replaces batteries and maintains service log of tests and repairs.</li>
<li>Responsible for accurately performing utility meter readings and maintaininglogs monthly.</li>
<li>Visually inspects water heaters and furnace rooms quarterly for abnormalities such as leaks, mold, etc.</li>
<li>Helps maintain convectors by conducting quarterly inspections, cleaning units,and replacing filters.</li>
<li>Visually inspects windows, screens, doors, door frames, and locks for security and obstructed egress.</li>
<li>Visually inspects house appliances and fixtures: sinks and piping, refrigerators (gaskets), stoves, and ovens (heating elements).</li>
<li>Performs ground-fault circuit interrupter (GFCI) electrical safety checks on outlets.</li>
<li>Performs routine inspections in compliance with REAC checklists and other maintenance requirements.</li>
<li>Accompanies vendors during onsite inspections and/or treatments for pest and insect prevention.</li>
<li>Performs other related duties as assigned.</li>
</ol>
Requirements:
REQUIRED COMPETENCIES
<ol>
<li>Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models’ high standards of ethics.</li>
<li>Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.</li>
<li>Oral &amp; Written Communication – Able to convey clear information through a variety of media. Writes in a clear, concise, organized, and convincing manner for the intended audience. Strives to constantly improve oral and written communication skills.</li>
<li>Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.</li>
<li>Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.</li>
<li>Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.</li>
</ol>
KNOWLEDGE, SKILLS, AND ABILITIES:
<ol>
<li>Knowledge of basic maintenance, tools, and methods to be used for building maintenance work.</li>
<li>Knowledge of principles and processes for providing customer and personal services.</li>
<li>Working knowledge of plumbing, electricity, carpentry, painting, HVAC, general appliances, and mechanical equipment. </li>
<li>Able to use manual skills to make repairs to such items as plumbing, valves, and pipes; electrical switches; stoves, and refrigerators; windows, doors, and other wood materials; mechanical equipment (e.g., snow blowers, power mowers, hedge clippers), and other maintenance duties. </li>
<li>General knowledge of public housing/ HUD programs.</li>
<li>Ability to read and write in English. </li>
<li>Knowledge of tools and methods to be used in a wide range of building maintenance. </li>
<li>Knowledge of occupational hazards and safety measures. </li>
<li>Ability to understand and carry out oral and written instructions.</li>
<li>Ability to work in hazardous and adverse conditions, such as sleet, snow, heat, cold, dust and dirt, as well as cramped quarters and high places known to this Authority.</li>
<li>Ability to lift heavy objects into and out of trucks, or other carriers using appropriate equipment and safety precautions.</li>
<li>Ability to determine work methods and techniques for accomplishing assigned tasks. </li>
<li>Ability to arrive at work punctually and maintain good attendance record. </li>
<li>Ability to establish and maintain effective and courteous working. relationships with staff, residents, and persons outside the Authority. </li>
<li>Ability to be on-call after hours and weekends, as needed.</li>
<li>Ability to be insured under the Authority’s vehicle policy </li>
<li>Ability to be covered under the Authority’s fidelity bond .</li>
</ol>
MINIMUM QUALIFICATIONS:
To be suitable for this position the following education and or/experience is required:
<ol>
<li>High School Diploma or equivalent (G.E.D.) (Preferred)</li>
<li>One year of verifiable building or apartment maintenance, grounds experience, general trades, or mechanical maintenance experience is preferred.</li>
<li>Must be able to perform work both indoors, outdoors, withstand physical exertion from bending, stooping, standing, and walking on rough terrain and inspecting housing development sites and facilities.</li>
<li>Must be able to move through property and facility to diagnose building issues and identify areas needing repair or maintenance.</li>
<li>Must be able to lift 25 pounds at a time.</li>
<li>Must be able to perform the essential duties of this position with or without a reasonable accommodation.</li>
</ol>
WORK ENVIRONMENT
<ol>
<li>Work includes moderate risks and discomforts which are common to maintenance and construction workers and may require special safety precautions and use of personal protective clothing or gear. </li>
</ol>
OTHER:
<ol>
<li>This position normally requires general supervision from another person, who may be a Senior Maintenance Mechanic, Director of Maintenance, agency director, or one who holds a similar top-management position.</li>
<li>The incumbent carries out work assignments after being provided with a work schedule, determining own work methods and techniques for accomplishing assignments.</li>
<li>The incumbent usually works independently and exercises a great deal of independent thinking to resolve problems in the act of helping to restore and repair buildings, equipment, and appliances.</li>
<li>Supervisor spot checks work while in progress and upon completion for acceptability.</li>
</ol>

Maintenance Assistant

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL DESCRIPTION OF THE POSITION:
 The Behavioral Healthcare Technician (BHT) I provides direct care and supportive services to patients in a behavioral health setting, ensuring a safe, clean, and therapeutic environment. Working under the supervision of clinical leadership, the BHT I assists with activities of daily living, monitors patient well-being, supports treatment planning, administers medications, and contributes to interdisciplinary care. The BHT plays a vital role in maintaining a culture of care and fostering positive behavioral and emotional outcomes for patients receiving treatment. Must be open to work PM shift (2:00 PM - 10:30 PM). The BHT I may also float between residential treatment center houses as needed to provide support, meal coverage, program coverage, and staff break coverage. 
 
ESSENTIAL FUNCTIONS:
1. Patient Care &amp; Support
<ul>
<li>Assists patients with activities of daily living (ADLs)</li>
<li>Provides personal care assistance to patients as needed</li>
<li>Observes and influences patients’ behavior in a positive manner.</li>
<li>Support clinical team through crisis intervention, case management, and coordination of patient treatment plans throughout treatment.</li>
<li>Collaborate with and assist doctors, psychologists, and rehabilitation therapists working with patients in order to treat, rehabilitate, and return patients to the community.</li>
</ul>
2. Medication Support &amp; Health Monitoring
<ul>
<li>Administer medications and treatments following physician’s prescriptions.</li>
<li>Issue medications from dispensary and maintain records in accordance with TPEG procedures.</li>
<li>Reports symptoms, reactions, and progress of patients to the Nurse Practitioner and/or Facility manager, and appropriate action has been taken.</li>
<li>Take and record measures of patient’s psychical condition, using devices such as thermometers and bloods pressure gauges.</li>
<li>Monitor patient’s psychical and emotional well-being and report unusual behavior or physical ailments to staff.</li>
<li>Documents nursing observations.</li>
</ul>
3. Nutrition &amp; Meal Preparation
<ul>
<li>Inventories food, labels and dates opened food items, labels food with expiration dates, organizes pantry and fridge, prepares grocery order, takes water and fridge/freezer temps.</li>
<li>Ensures that patients receive appropriate nutrition, including shopping for groceries, preparing meals.</li>
</ul>
4. Documentation &amp; Communication
<ul>
<li>Assist in maintaining patient records by reviewing case notes and documenting progress.</li>
<li>Communicate patient progress by participating in interdisciplinary meetings and daily briefings.</li>
</ul>
5. Professional Development &amp; Improvement
<ul>
<li>Initiates change to improve patient care; discusses changes with doctor when appropriate.</li>
<li>Utilizes educational opportunities within the facility and other avenues to maintain clinical expertise to promote personal growth and development.</li>
</ul>
6. Supervision
<ul>
<li>Assumes responsibility and accountability including supervision of patients in the house.</li>
</ul>
7. Environment &amp; Safety
<ul>
<li>Ensures the safety of patients by consistently completing safety checks.</li>
<li>Maintains a clean and sanitized environment, cleaning up spills, setting up equipment, and reducing the spread of germs and infection in the patient’s living area.</li>
</ul>
ADDITIONAL FUNCTIONS:
<ol>
<li>Performs other duties as may be assigned.</li>
<li>Follows and supports TPEG policies and procedures.</li>
<li>Works collaboratively and cooperatively with internal and external partners.</li>
<li>Represents TPEG, Inc., by embodying the mission, vision and values of the organization.</li>
<li>Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.)</li>
<li>Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines.</li>
<li>Displays creativity and vision in recommending new tactics and strategies.</li>
<li>Expands and updates job knowledge through educational opportunities and professional learning.</li>
<li>Floats between residential treatment center houses as needed to provide support, meal coverage, program coverage, and staff break coverage. </li>
</ol>
The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.
 
Requirements:
MINIMUM QUALIFICATIONS:
<ol>
<li>EDUCATION: High School Diploma, GED, or equivalent.</li>
<li>SKILLS: Demonstrated ability to multi-task, manage client care, and maintain facility standards.</li>
<li>OTHER EXPERIENCE / SKILLS REQUIRED: Strong leadership, communication, and organizational skills. Ability to work independently and as part of a team.</li>
</ol>
<ul>
<li>Familiarity with equity and/or diversity initiatives within an organization.</li>
<li>Written and oral communication skills sufficient to perform essential functions.</li>
<li>Demonstrated ability to establish and maintain cooperative working relationships with other staff, supervisors, managed health care clinicians, and medical/mental health professionals.</li>
<li>Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance.</li>
<li>Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.</li>
<li>Demonstrated ability to organize time and other resources to perform multiple tasks.</li>
<li>Demonstrated ability to complete work accurately and in a timely manner with attention to detail.</li>
<li>Demonstrated ability to work well with others and to provide effective team leadership.</li>
<li>Proficiency in word processing and database and/or spreadsheet applications.</li>
<li>Physical and mental attributes sufficient to perform essential functions.</li>
<li>Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees.</li>
<li>Valid Driver's License / Clean Driving Record</li>
<li>Ability to pass Department of Justice (DOJ) Background Clearance</li>
</ul>
PREFERRED QUALIFICATIONS:
<ol>
<li>Medical Assisting certification, Certified Nursing Assistant certification.</li>
<li>Two (2) years of experience in Medical Detox, Pharmacy, SUD, Behavioral/Mental Health, EMT, or health services setting preferred.</li>
<li>Proficient in English Language</li>
<li>Proficient communicator</li>
</ol>
WORKING CONDITIONS:
<ol>
<li>Work settings vary from offices, program sites, and stakeholder locations</li>
<li>Travel modes can include the use of company or personal transportation</li>
</ol>

Behavioral Healthcare Technician (Floater, PM Shift)

<h3>Job Description</h3>
Job DescriptionDescription:
Title: Member Services Representative
Reporting To: Assistant Branch Manager
Position Type: Regular Fulltime
Classification: Hourly, Non-Exempt
Pay Range: $24.00-$26.00 DOE
 
PRIMARY OBJECTIVE
The Member Services Representative is responsible for providing a variety of transactional teller services and the highest quality of member service to members by phone or in person, as well as information on the full range of credit union products and services. Providing account information, resolving issues, and professionally handling the members’ daily needs.
 
PRINCIPAL DUTIES AND RESPONSIBILITES, INCLUDE BUT ARE NOT LIMITED TO:
<ul>
<li>Assist members with remote access in a professional manner.</li>
<li>Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.</li>
<li>Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.</li>
<li>May reply to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.</li>
<li>Reply to members’ requests, problems, and complaints, and/or direct them to the appropriate person for specific information and assistance.</li>
<li>Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.</li>
<li>Promote credit union products and services based on member’s needs.</li>
<li>Process member mail transactions.</li>
<li>Mail receipts and checks to members as indicated by policy and procedure.</li>
<li>Provide information on investment alternatives to members wishing to deposit funds with the credit union.</li>
<li>Research accounts for deposit, withdrawal, and loan-payment discrepancies.</li>
<li>Assist members in balancing their accounts.</li>
<li>Assist members with the proper completion of payroll deduction and direct deposit cards.</li>
<li>Assist members in opening individual retirement accounts.</li>
<li>Maintain up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by Member Services Representatives.</li>
<li>Maintain up-to-date and comprehensive knowledge on all related policies and procedures, rules, and regulations.</li>
<li>Other duties and responsibilities as assigned by the Credit Union.</li>
</ul>
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
 
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Requirements:
<ul>
<li>Minimum of high school diploma or general education degree (GED).</li>
<li>Minimum of 1 year member/customer service experience or equivalent, in a financial institution, Credit Union is preferred.</li>
<li>Knowledge of establishing new account, developing relationships, loan consultation, service delivery, following policies and government regulations related to financial institutions</li>
<li>Effective people skills, including excellent communication skills, including active listening, and providing clear direction</li>
<li>Requires the ability to communicate courteously and professionally, both in writing and verbally.</li>
<li>Detail oriented, well organized and ability to prioritize and multitask.</li>
<li>Computer proficiency required Microsoft Office (Word and Excel). Various Credit Union systems experience preferred.</li>
<li>Excellent cash handling/Balancing</li>
</ul>

Member Services Representative

<h3>Job Description</h3>
Job DescriptionDescription:
About Us: At AllCare, we celebrate a dynamic and organized work environment where administrative excellence meets clinical expertise. As a Medical Assistant, you will find a home where your leadership skills and attention to detail are highly valued. Our team is dedicated to creating seamless patient experiences and operational efficiencies, ensuring that both our staff and patients benefit from a well-coordinated and responsive healthcare setting. Join us to contribute to a forward-thinking practice that prioritizes both administrative prowess and compassionate care, and together we will achieve new heights in patient satisfaction and clinical outcomes. 
AllCare Georgia has swiftly established itself as a premier provider of comprehensive healthcare services, demonstrating exceptional growth in 2025. We are proud to now serve 12 communities across the state, with plans for more locations soon. This growth reflects the positive experiences of those we care for and our commitment to providing high-quality, compassionate healthcare that is accessible to families throughout Georgia. Whether addressing minor injuries and urgent concerns on-site or managing ongoing care remotely, AllCare Georgia is dedicated to meeting the evolving needs of the communities we serve. 
 
Position Schedule: This position requires three 12-hour shifts (7:45am-8pm) with rotating/alternating weekends (8:45am-2pm). AllCare provides weekend differential pay and overtime opportunities! 
 
General Position Summary: Medical Assistants are responsible for conducting routine medical and testing procedures under the direct supervision of a treating clinician. The role of a Medical Assistant is pivotal in the seamless operation of AllCare Primary and Immediate Care facilities. Their responsibilities are multifaceted, demanding a blend of technical skills, administrative acumen, and interpersonal abilities. Working effectively with physicians, advanced practice clinicians, and other healthcare staff requires excellent teamwork and communication skills. Medical Assistants must be able to collaborate seamlessly to ensure cohesive accurate and quality patient care. 
As healthcare continues to evolve, Medical Assistants must remain adaptable, committed to continuous learning, and dedicated to upholding the highest standards of professionalism and ethical conduct. Through their invaluable contributions, Medical Assistants help shape a positive healthcare experience for all patients. 
 
Core Responsibilities
Clinical Duties:
<ul>
<li>Assist healthcare providers with patient examinations and procedures. </li>
<li>Prepare and administer medications as directed by a physician. </li>
<li>Conducting clinical procedures such as administering injections and preparing specimens for laboratory testing are fundamental responsibilities. Precision and adherence to protocols are essential to prevent contamination and ensure reliable results. </li>
<li>Collect and process laboratory specimens. </li>
<li>Perform basic laboratory tests and record results. </li>
<li>Maintain accurate patient records and ensure confidentiality. </li>
<li>Educate patients on treatment plans and follow-up care. </li>
</ul>
Administrative Duties:
<ul>
<li>Clear and compassionate communication with patients is essential. Medical Assistants must be able to explain medical procedures, provide instructions for follow-up care, and address patient concerns with empathy and professionalism. </li>
<li>Managing patient appointments, coordinating with healthcare providers, and ensuring a smooth flow of patients are critical tasks. Effective scheduling minimizes wait times and enhances patient satisfaction. </li>
<li>Handle patient check-ins and check-outs, including verifying insurance information. </li>
<li>Maintain and update patient medical records in the electronic health record (EHR) system. </li>
<li>Coordinate referrals to specialists and follow up on patient appointments. </li>
<li>Manage inventory of medical supplies and equipment. </li>
<li>Ensure compliance with healthcare regulations and standards. </li>
</ul>
Technical Expertise:
<ul>
<li>Proficient in using medical software and electronic health records (EHR) systems. </li>
<li>Ability to troubleshoot and resolve technical issues related to medical equipment. </li>
<li>Stay updated with the latest medical technologies and procedures. </li>
<li>Provide technical support and training to staff in medical equipment and software. </li>
</ul>
Administrative Skills:
<ul>
<li>Strong organizational and multitasking abilities. </li>
<li>Excellent communication and interpersonal skills. </li>
<li>Building rapport with patients is fundamental. Medical Assistants must exhibit kindness, patience, and a reassuring demeanor to help alleviate patient anxiety and ensure a comfortable experience. </li>
<li>Medical Assistants must be adept at identifying and addressing issues promptly. Whether it's managing a sudden influx of patients or handling equipment malfunctions, strong problem-solving skills are invaluable. </li>
<li>Ability to manage time effectively and prioritize tasks. </li>
<li>Detail-oriented with a focus on accuracy and efficiency. </li>
<li>Experience in healthcare administration or a related field is preferred. </li>
</ul>
Principal Duties &amp; Responsibilities:
<ul>
<li>Assist in opening and closing the clinic, maintaining a clean workplace environment, and completing opening/closing compliance checklists. </li>
<li>Welcome patients by greeting them with a friendly demeanor, answering inquiries, and directing them through the registration process. </li>
<li>Answer multi-phone lines, scan documentation, and complete daily patient callbacks, when applicable. </li>
<li>Collect all patient insurance information and verify/input patient demographics in EMR. </li>
<li>Schedule/reschedule clinic appointments and follow up on appointment requests. </li>
<li>Strong commitment to Customer Service and Excellence in healthcare. </li>
<li>Assist the provider with examinations, procedures, and other clinical duties. </li>
<li>Complete clinical intake, capturing accurate and detailed patient history, and updating medical records. </li>
<li>Perform venipuncture and lab specimen collections. </li>
<li>Perform patient point of care (POC) testing and ensure accurate and timely documentation in EMR (Strep, Flu, Covid, HCG, UA, Mono, etc.). </li>
<li>Complete required QC tests on various medical supplies. </li>
<li>Maintain supplies, ensure clean and stocked exam rooms. </li>
<li>Maintain standard key performance indicators (KPI) set forth by leadership. </li>
<li>Assist provider with patient discharge process; provide patients with applicable discharge materials, including prescriptions, work/school excuses, etc. </li>
<li>Prioritize and optimize patient flow and experience. </li>
<li>Complete provider orders per state and AllCare policies. </li>
<li>Complete patient referrals and patient cases daily, with results as needed. </li>
<li>Ensure clinic readiness and maintenance to remain compliant with corporate policies. </li>
<li>Communicate effectively both orally and in writing. </li>
<li>Complete all assigned compliance and annual trainings timely. </li>
<li>Attend all Practice Manager staff meetings or huddles as required. </li>
<li>Assist with the training of newly hired team members, following established AllCare policies and procedures. </li>
<li>Maintain knowledge of common safety hazards and precautions to establish a safe work environment. </li>
</ul>
Required Qualifications:
<ul>
<li>High School Diploma or GED. </li>
<li>Completion of medical assistant training program with current CCMA, CMA, or RMA certification. </li>
<li>2+ years of medical assistant experience. </li>
<li>Knowledge of computerized information systems (EMR) used in clinical management settings. </li>
</ul>
Direct experience with the following tasks:
<ul>
<li>Clinical intake, patient data collection. </li>
<li>Laboratory specimen collection (urine collection, point of care testing, etc.). </li>
<li>Performing EKG testing. </li>
<li>Must meet all other state requirements by law, including but not limited to all state requirements and licenses, where applicable. </li>
<li>If required by state, must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board. </li>
</ul>
Ethical Standards and Professionalism
Upholding ethical standards and demonstrating professionalism are paramount responsibilities for Medical Assistants. The Culture Index survey results highlight the following aspects:
Confidentiality
Maintaining patient confidentiality and adhering to legal and ethical standards is crucial. Medical Assistants must handle sensitive information with discretion and integrity. 
Professional Conduct
Medical Assistants are expected to exhibit professional behavior at all times. This includes punctuality, appropriate attire, and respectful interactions with patients and colleagues.
Commitment to Quality Care
A dedication to providing high-quality care is essential. Medical Assistants must strive to deliver the best possible patient outcomes through meticulous attention to detail and a commitment to excellence. 
 
Preferred Qualifications:
<ul>
<li>2+ years of customer service experience. </li>
<li>2+ years of direct patient care experience performing medical assistant clinical duties in Primary care, Immediate care, Physician practice, or Emergency room setting. </li>
<li>Knowledge of federal, state, and local laws and regulations including OSHA and HIPAA requirements. </li>
</ul>
Working Conditions:
<ul>
<li>This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. </li>
<li>Requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. </li>
<li>Hours may vary based on location, patient volume, and business needs. </li>
</ul>
Working Relationships:
<ul>
<li>Clinical team members including providers and non-providers. </li>
<li>Administrative leadership team members. </li>
<li>Practice &amp; Regional Manager. </li>
</ul>
Benefits:
<ul>
<li>Competitive salary and benefits package. </li>
<li>Opportunities for professional development and continuing education. </li>
<li>Supportive and collaborative work environment. </li>
<li>PTO and paid holidays. </li>
<li>Weekend differential pay. </li>
<li>Overtime potential on an as needed basis. </li>
</ul>
How to Apply: Interested candidates must take the 2-question survey (link below) and then apply for the position. Please email Amanda Duncan if you have any questions at <a href="mailto:aduncan@allcare-health.com" target="_blank">aduncan@allcare-health.com</a>. 
 
Please use the following link to access the required survey: Culture Index
Requirements:

Certified Medical Assistant

<h3>Job Description</h3>
Job DescriptionDescription:
The SEED School of Maryland is a statewide, public, college-preparatory boarding school that opened in August 2008. Since then, the School has enrolled 400 sixth, seventh, eighth, ninth, tenth, and eleventh-grade boys and girls and will grow to educate and board these students in grades six through twelve. The SEED School is an extraordinary educational opportunity for students across the state to receive a tuition-free, college-preparatory, boarding education.
 
The SEED School of Maryland combines a rigorous and engaging academic curriculum with life skills and enrichment activities to provide students with a thoughtfully balanced learning and living experience. Students and their families commit to a seven-year educational program that offers small class sizes, high quality teaching and learning experiences, mentoring, community service, and extracurricular activities such as sports and arts. The SEED School is centered around its character values: compassion, self-discipline, integrity, respect for oneself and others, responsibility, honesty, and self-determination. The SEED School staff are in partnership with parents, families, and communities to guide and support student success. The School follows a typical academic school year calendar.
 
The Math Teacher will design, develop, and deliver quality lesson plans and curricula that adhere to national and school guidelines. Providing suitable assessments and delivering helpful feedback to students, parents, and other teachers.
Job Description:
<ul>
<li>Planning and instructing lessons on math topics, such as Pre Algebra, Alegra I, Geometry, Algebra II, or Statistics</li>
<li>Enforcing classroom management and school administrative policies</li>
<li>Assessing and accommodating students learning needs and styles</li>
<li>Using technology to deliver lessons and other educational materials</li>
<li>Communicating effectively with students, parents, and staff</li>
<li>Preparing students for standardized math and post-secondary entrance tests</li>
<li>Grading students assignments, tests and exams</li>
<li>Evaluate each student’s progress in math knowledge and skills. </li>
<li>Selects and requisitions books, instructional aids, and supplies; maintains required inventory records. </li>
<li>Supervise daily and check homework, ensure students’ academic progress, and serve as a primary point of contact for parents. </li>
<li>Regularly assess student mastery of key skills and concepts and use this data to differentiate instruction to meet student needs. </li>
<li>Participates in faculty committees and sponsorship of student activities. </li>
<li>Participates cooperatively with the appropriate administrator(s) to develop the method by which he/she will be evaluated in conformance with district guidelines. </li>
<li>Performs other comparable duties of a like or similar nature apparent or as assigned.</li>
</ul>
 
Requirements:
Qualifications:
The MS/ US Math Teacher will meet all qualifications and behavior standards as set by the State of Maryland authority. In accordance with certification requirements and performance expectations, all classroom teachers shall meet the following employment criteria. 
<ul>
<li>MSDE Certification in Math preferred or ability to obtain a conditional license. </li>
<li>Successful completion of a background check</li>
<li>Bachelor's Degree</li>
</ul>
Reports to:
<ul>
<li>Assistant Principal</li>
</ul>

Math Teacher

<h3>Job Description</h3>
Job DescriptionDescription:
Position Overview
The Academy Charter School Bilingual Administrative Assistant understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The School's Bilingual Administrative Assistant plays a central role in ensuring an orderly, responsive, and open school. In addition to maintaining the school’s administrative systems and routines, the Bilingual Administrative Assistant functions as the primary contact person for all of the school’s constituents. In this role, the Bilingual Administrative Assistant must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors.
Requirements:
Responsibilities &amp; Duties:
Front Desk Support
<ul>
<li>Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians, monitoring and controlling access to the school, etc.)</li>
<li>Manage phones (answering calls, re-directing calls, taking messages, placing calls, creating school announcements, etc.)</li>
<li>Manage mail (distributing received mail, preparing school mailings, making mail drops, etc.)</li>
<li>Oversee the day to day activities of the school and serving as the main point of contact in the school reception area</li>
<li>Help to plan and manage logistics and preparations for school events and activities as needed (making photocopies, setting up for special events, making phone calls to confirm attendance, etc.)</li>
<li>Help to organize staff meetings</li>
</ul>
Student Support
<ul>
<li>Manage the collection and maintenance of student, personnel, and school information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, keeping records current, etc.)</li>
<li>Evaluate situations (e.g. involving other staff, students, parents, the public, police etc.) for the purpose of taking appropriate action and/or directing to appropriate personnel for resolutions.</li>
</ul>
General Responsibilities
<ul>
<li>Coordinate a variety of programs and/or activities for the purpose of ensuring availability of facilities and/or equipment and delivering services in conformance to established guidelines.</li>
<li>Manage the collection of all funds for school trips and all student activities.</li>
<li>Manage the disbursement and the reconciliation of petty cash.</li>
<li>Responsible for the collection of funds for all staff meals.</li>
<li>Perform record keeping and general clerical functions (e.g. scheduling, copying, faxing, mailings, etc.) for the purpose of providing information and/or materials as needed.</li>
<li>Respond to inquiries from a wide variety of internal and external parties (e.g. staff, parents, students, public agencies, etc.) for the purpose of providing information, facilitating communication among department and/or providing direction as may be required.</li>
<li>Assist other personnel for the purpose of supporting them in the completion of their work activities</li>
<li>Support Principal, counselors and other administrative personnel for the purpose of assisting with their administrative functions.</li>
</ul>
Pay Transparency: The salary range for this role is $18 - $27.50 hr. Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.
The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law.
 Requirements
Work experience &amp; Skills
<ul>
<li>Minimum of 2 or 3 year office experience</li>
<li>Bilingual (English/Spanish)</li>
<li>Experience working in schools and/or urban communities preferred</li>
<li>Strong written, grammatical, presentation, and verbal communication skills</li>
<li>Demonstrated ability in utilizing office equipment and software such as Microsoft Office Suite (Word, Explorer, Excel, and Outlook).</li>
<li>Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators</li>
</ul>

Bilingual Administrative Assistant (English/Spanish) - Uniondale

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY:
Works under close supervision training to operate inserter mailing machine and other departmental machines and performing other related duties.
 
PRINCIPAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Training under close supervision to operate all of the machines in Mail Center, especially the inserters, folders, strappers, cutter and stamper.</li>
<li>Maintains a level of speed and quality that meets department standards.</li>
<li>Training to do minor maintenance on all machines in Mail Center.</li>
<li>Training to perform trouble-shooting, remedial adjusting and minor repair on machines.</li>
<li>Must be available to work any of the flexible shifts when scheduled</li>
<li>Training on all USPS procedures used by Mail Center, especially Non-Profit Marketing mail, and First Class Mail.</li>
<li>Helps in other areas of the Mail Center and D/C as needed.</li>
<li>Knowledgeable on all departmental and company policies.</li>
<li>Training with: Basic Bowe Bicos operations, Postal PQR read sheets, Partner letter and Friend letter mailing zones, Blackware software files &amp; conversions, EPOS operations and trouble shooting, Stamper operations and trouble shooting. </li>
<li>Training with: Bowe ANV redo file transfers, Bowe supplies Inventory, Bowe barcode information, Basic mechanical trouble shooting.</li>
</ul>
 
Requirements:
JOB REQUIREMENTS:
Education: 
High School education or equivalent.
 
Knowledge/Skills/Abilities/Experience:
Entry level position 
1 year experience as a Mail Center Area Assistant or equivalent preferred.
<ul>
<li>Must be comfortable with utilizing computerized mail equipment.</li>
<li>Needs to be flexible with working different shifts. </li>
</ul>
 
 
SUPERVISORY RESPONSIBILITIES:
None
 
EQUIPMENT TO BE USED:
Inserter mailing machine, pallet jack, dolly, stamper, folder, strapper, and cutter.
 
TYPICAL PHYSICAL DEMANDS:
<ul>
<li>Physical ability to be able to stand for up to nine and one half hours.</li>
<li>Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones and other office equipment.</li>
<li>Must be able to lift 50 lbs.</li>
<li>Requires normal range of hearing and vision.</li>
<li>Must be able to pull, push, stand, sit, stoop, bend, reach, move or carry equipment.</li>
</ul>
 
TYPICAL MENTAL DEMANDS:
<ul>
<li>Must be task and goal oriented </li>
<li>Must adapt well to changing work situations.</li>
<li>Must be able to grasp and apply new ideas.</li>
<li>Must relate and interact with people at all levels.</li>
<li>Must have good command of the English language.</li>
</ul>
 
WORKING CONDITIONS:
<ul>
<li>Works in a general mail shop environment which has a moderately high level of machinery noise.</li>
<li>Job may require working evenings or weekends.</li>
</ul>
 
Other:
<ul>
<li>Born again believer and must adhere to this organization's doctrines as upheld by Kenneth and Gloria Copeland and their appointed representatives.</li>
<li>Must work well with others, as a team and according to Romans 16:17, must not cause dissension, difficulties and divisions</li>
<li>Must maintain a good attendance record</li>
<li>Membership and attendance at EMIC are preferred</li>
<li>Because of the wide range of personal contact with ministry leaders within and outside the organization, this position requires considerable diplomacy, maturity, and excellent communication skills</li>
<li>Ability to work with people of all cultures</li>
</ul>
 
DISCLAIMER:
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts and working conditions associated with this position. It does however reflect the principal job element of this position. This job description does not constitute a contract for employment.
 
 
ACKNOWLEDGEMENT: 
I have read and understand the functions and requirements of the Mail Center Machine Operator position and I agree to fulfill all duties.

Mail Center Machine Operator

<h3>Job Description</h3>
Job DescriptionDescription:
 
Self Help Inc. is currently looking for an Enrollment Assistant to join our team.
 
Agency Profile
Self Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts.
 
Job Summary
 The Enrollment Assistant plays a crucial role in facilitating the enrollment process for the EEC full day program at the Self-Help Inc., Head Start program at the Brockton location. This position will work alongside the ERSEA manager to qualify families for the EEC childcare subsidy program and maintain eligibility. 
 
Essential Duties and Responsibilities
<ul>
<li>Receive and process applications for the full day program enrollment, ensuring all required information and documentation is complete and accurate</li>
<li>Assist families with submitting required documentation and providing clarification on program requirements and eligibility when needed</li>
<li>Enter, review and track attendance for families with EEC subsidies.</li>
<li>Add families to the EEC childcare waitlist- Kinderwait</li>
<li>Track parent fees, create and distribute invoices to families weekly.</li>
<li>Communicate with prospective families regarding the status of their applications, required documentation, and next steps in the enrollment process</li>
<li>Schedule and confirm enrollment appointments</li>
<li>Respond to phone, email, and in-person inquiries from families in a professional and courteous manner</li>
<li>Ensure the security and confidentiality of all applicant and family information</li>
<li>Work collaboratively with the administration team to ensure a seamless enrollment process </li>
<li>Provide additional data entry support with Head Start applications and reception coverage during breaks and absences.</li>
</ul>
Other Requirements
<ul>
<li>Must pass a criminal background check and other required clearances</li>
<li>Must have or be willing to obtain CPR and First Aid certification</li>
<li>Must meet the physical requirements of the position </li>
<li>Valid driver's license and reliable transportation is required</li>
</ul>
Schedule
<ul>
<li>Monday-Friday, 8:30-4pm with flexibility to work earlier hours during the summer and vacation weeks. 35 hrs. per week, 52 weeks per year</li>
</ul>
Knowledge, Skills and abilities
<ul>
<li>Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines</li>
<li>Excellent communication (written and verbal) and interpersonal skills</li>
<li>Ability to interact effectively with diverse populations and maintain a customer-service orientation</li>
<li>Ability to maintain confidentiality and handle sensitive information with discretion</li>
<li>Must be detail-oriented, organized, and reliable with the ability to meet deadlines.</li>
<li>Proficient computer skills and experience with Microsoft Suite applications</li>
<li>Must have the ability to multitask in a fast-paced environment and work independently.</li>
</ul>
Education &amp; Experience
<ul>
<li>Associate’s degree or equivalent work experience in a school setting or working with childcare subsidies</li>
<li>Minimum of 3 years data entry experience</li>
<li>Experience and knowledge of EEC childcare system, Kinder wait and childcare subsidies preferred. </li>
<li>Bilingual preferred</li>
</ul>
Self Help Inc offers a comprehensive employee benefits package:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>LTD</li>
<li>FSA</li>
<li>403B</li>
<li>Vacation Time</li>
<li>Optional Time</li>
<li>Sick Time</li>
<li>Holidays</li>
<li>Disability Benefits</li>
<li>Life Insurance</li>
<li>Direct Deposit</li>
</ul>
Self Help, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the agency at any time.
Requirements:

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