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<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities</li>
</ul>
Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive a high volume of inbound calls and emails&nbsp;</li>
<li>Identify the reason for the customer’s call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Meet personal and team quotas</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Customer Service Representative or in a similar role is preferred&nbsp;</li>
<li>Comfortable using computers and customer management software</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. You will be the first point of contact for our clients and will be responsible for handling inquiries, resolving issues, and providing support. Your ultimate goal will be to ensure that our clients receive the best possible service and experience with our company.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>3+ years of experience in a customer service role</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously</li>
<li>Proficiency in Microsoft Office and experience with contact management systems</li>
</ul>
Preferred Qualifications:
<ul>
<li>Service Titan Experience</li>
<li>Experience in the HVAC industry</li>
<li>Bilingual in English and Spanish</li>
</ul>
Responsibilities:
<ul>
<li>Managing a high volume of inbound and outbound calls</li>
<li>Scheduling and booking appointments in a timely manner, according to urgency and restrictions, reschedule calls as needed</li>
<li>Gathering all information when booking calls</li>
<li>Providing accurate and timely information about products, services, policies, or procedures</li>
<li>Addressing customer questions and resolving any concerns</li>
<li>Must be 18 or older</li>
<li>Previous experience in customer service</li>
<li>Managing customer appointments from start to finish</li>
<li>Debriefing service technicians</li>
<li>Ability to handle a high volume of calls</li>
<li>Excellent communication skills, both verbal and written, with a friendly and professional demeanor</li>
<li>Strong organizational abilities and attention to detail, ensuring accuracy in scheduling appointments and data entry</li>
<li>Ability to multitask and prioritize responsibilities in a fast-paced environment</li>
<li>A positive attitude and willingness to learn and adapt</li>
</ul>

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Job Title: Customer Service Representative Reports to: Club Manager Status: Part Time/Non-Supervisor/Non-Exempt Job Summary Wednesdays - Fridays 10am-3pm Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job Description
Fully remote(Candidate needs to be in Ohio) Pay rate: $17/hr Description: The CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Luxottica Retail revenues and enhance the overall customer experience. Compensate 8 hours for pick up and computer setup CSR initiates the escalation process for unresolved customer problems. CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, MAJOR DUTIES Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role model by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer expectations.
 ___________ Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Company DescriptionRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization. 
<h3>Company Description</h3>
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

<h3>Job Description</h3>
Job DescriptionDescription:
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
 
Position: Customer Service Representative
 
Position Reports To 
Branch Manager/CSR Director
 
 
Position Summary
 As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
 
 
Let’s start with what’s important to you. The Benefits.....
<ul>
<li>Medical Insurance- multiple plans to choose from</li>
<li>Dental &amp; Vision Insurance</li>
<li>Short Term Disability &amp; Long Term Disability Options</li>
<li>Life Insurance </li>
<li>Generous PTO plan</li>
<li>Paid Holidays </li>
<li>401K </li>
<li>401K match</li>
<li>Competitive Pay </li>
</ul>
Essential Responsibilities:
Have a comprehensive understanding of the following:
<ul>
<li>All products we carry</li>
<li>Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs</li>
<li>Basic Brightree Functions</li>
<li>Proper Intake Procedures</li>
<li>Insurance Verification and Eligibility</li>
<li>CMN Requirements and Prior Authorizations</li>
<li>Documentation Requirements of the Equipment</li>
<li>Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)</li>
<li>Difference Between Verbal, Written and WOPD orders</li>
<li>Complaint Resolution Procedures</li>
<li>Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.</li>
<li>Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.</li>
<li>Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.</li>
<li>Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.</li>
<li>Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.</li>
<li>Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.</li>
<li>Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.</li>
<li>Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.</li>
<li>Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.</li>
<li>Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.</li>
<li>Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.</li>
<li>Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.</li>
<li>All patient files and information are maintained and current at all times.</li>
<li>Participates in company training programs</li>
<li>Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.</li>
<li>Timely filing of all necessary paperwork into patient charts.</li>
<li>Assist in working various computer reports for quality assurance.</li>
<li>Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.</li>
<li>Strict adherence to all company policies and procedures.</li>
<li>Performs schedules hours, staggered shifts in accordance to the needs of the company.</li>
<li>Perform all above duties in other company locations when required.</li>
<li>May perform other duties not specifically listed in this position description as assigned by supervisor.</li>
<li>Continually strive to develop your knowledge and skills in all areas of your job.</li>
</ul>
 
Requirements:
Position Qualifications
<ul>
<li>High School Diploma or equivalent</li>
<li>Previous experience in a Clerical or Customer Service environment</li>
<li>Knowledge of Microsoft Office (Word, Excel) etc.</li>
<li>Proficient general office skills (typing, computer, fax, filing, multiple phone line)</li>
<li>Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred</li>
</ul>
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
 
FLSA Status
Non-Exempt
Licenses, etc.
None

<h3>Job Description</h3>
Job DescriptionDescription:
At Kelli’s, We Give More—more support, more opportunity, more heart. For over 40 years, our family-owned business has built a Legacy as the nation’s leading wholesale distributor to over 13,000 gift shops across hospitals, resorts, casinos, pharmacies, and tourist destinations.
 
We are seeking a highly motivated Customer Service Representative with a background in collections, inbound call centers, or high-volume customer service. (This is not a retail position.) Based in Carrollton, Texas (moving to Coppell, Texas in December), this role is essential to ensuring customer satisfaction through efficient order entry, problem-solving, and exceptional customer service. This position is based in the office.
What You’ll Do
As part of our Customer Service team, you’ll embody Hustle, Integrity, Teamwork, and Excellence by:
<ul>
<li>Managing Hustle: Handle 40–70 incoming service calls per day with professionalism, accuracy, and urgency.</li>
<li>Delivering Excellence: Consistently meet performance benchmarks in speed, accuracy, and volume.</li>
<li>Owning Integrity: Process orders from fax, phone, email, web, and special accounts with accuracy and honesty.</li>
<li>Resolving Issues: Handle credits, complaints, and adjustments to ensure customer satisfaction.</li>
<li>Driving Growth: Educate customers and upsell products to help them maximize value.</li>
<li>Fulfilling Commitments: Process backorders and track follow-ups to completion.</li>
<li>Supporting Teamwork: Serve as phone receptionist when needed, routing calls to the right department and collaborating with colleagues to ensure a seamless customer experience.</li>
<li>Adapting with Agility: Demonstrate strong computer literacy and ability to quickly learn new systems.</li>
</ul>
 
Requirements:
What You Bring
<ul>
<li>High school diploma or equivalent.</li>
<li>1–3 years of inbound call center or high-volume customer service experience (collections or upselling experience a plus).</li>
<li>Strong written and verbal communication and interpersonal skills.</li>
<li>Ability to thrive in a fast-paced, deadline-driven environment.</li>
<li>Experience with 10-key by touch and keyboard shortcuts preferred.</li>
</ul>
Why You’ll Love It Here - At Kelli’s, We Give More—to our customers, our team, and our future.
<ul>
<li>Purpose &amp; Legacy: Be part of a values-driven company that believes success comes from helping others succeed.</li>
<li>Culture of Teamwork: Work in a collaborative environment where your ideas and contributions matter.</li>
<li>Career Growth: Opportunities to develop your leadership and grow with a company that’s been thriving for 40+ years.</li>
<li>Excellence Rewarded: Competitive compensation, benefits (401k, medical, PTO, discounts), and recognition for your achievements.</li>
</ul>
If you’re ready to bring Hustle, Integrity, Teamwork, and Excellence to a role where every customer interaction builds our Legacy—Kelli’s is ready for you.

<h3>Job Description</h3>
Job DescriptionDescription:
At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
 
We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.
 
Why Join Us?
<ul>
<li>Be part of a trusted, established company</li>
<li>Enjoy a supportive, team-oriented work culture</li>
<li>Take pride in helping businesses stay fueled and focused</li>
</ul>
Bring your drive, reliability, and commitment to excellence—and let’s brew success together!
 
What you'll be doing – The Role:
<ul>
<li>Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax.</li>
<li>Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.</li>
<li>Generates daily manifests for Route Drivers and Service Technicians using the Company’s specialized computer software.</li>
<li>Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.</li>
<li>Dispatches Service Technicians to respond to repair calls and coordinates service installations.</li>
<li>Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.</li>
<li>Processes and applies payments to customer accounts</li>
<li>Communicates sales leads to appropriate branch personnel.</li>
<li>Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor’s absence.</li>
<li>Keeps records of customer interactions, processes customer accounts, and files documents.</li>
<li>Develops and demonstrates thorough knowledge of the Company’s products, services, and pricing structure.</li>
<li>Solicits sales from customers during promotions.</li>
</ul>
What’s in it for me? – The Benefits
<ul>
<li>Starting hourly rate of $17.00 - $22.00</li>
<li>401(k) and company matching</li>
<li>Medical, Dental and Vision Insurance</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Account</li>
<li>Life insurance</li>
<li>Paid vacation and sick time</li>
<li>9 paid holidays</li>
</ul>
Requirements:
What you’ll bring – The Person:
<ul>
<li>High school diploma or equivalent</li>
<li>Past experience preferred</li>
</ul>
Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

<h3>Job Description</h3>
Job DescriptionDescription:
The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties &amp; Responsibilities:
<ul>
<li>Takes incoming calls and makes outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.</li>
<li>Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.</li>
<li>Examine records and related documents and correspondence to address questions or concerns effectively. Follow up with Customers to ensure satisfaction and resolution.</li>
<li>Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.</li>
<li>Exercises discretion and judgment and draws on a detailed understanding of the company’s policies and practices in resolving customer issues.</li>
<li>Daily reconciliation through various portals confirming receipt, invoice, estimated shipping times, tracking, and related necessary data</li>
<li>Respond to work requests from department staff in a timely and accurate manner</li>
</ul>
 
Requirements:
Preferred Education and Experience:
<ul>
<li>High school diploma or equivalent required. Some college coursework is preferred.</li>
<li>1+ year experience in a customer service role for a medium or large size corporation </li>
<li>Proficiency using Microsoft Office products including Excel, Outlook, and Word.</li>
<li>Experience with Great Plains a plus.</li>
<li>Experience with an ERP system</li>
<li>Experience with a CRM</li>
<li>EBAY and Amazon experience a plus.</li>
</ul>
 
Knowledge and Personal Attributes:
<ul>
<li>Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills.</li>
<li>Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.</li>
<li>Strong attention to detail as well as accurate data entry skills.</li>
<li>Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.</li>
<li>Ability to understand issues and make systematic and rational judgments based on relevant information.</li>
<li>Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax.</li>
<li>The ability to multitask is a must.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job Description
About the Position:&nbsp;
We are looking for a Customer Service Representative to join our team. The CSR will be responsible for delivering exceptional customer service and providing administrative support to our Collision Team.&nbsp;
Key Responsibilities:&nbsp;
<ul>
<li>Greet Customers as they arrive in the Collision Center&nbsp;</li>
<li>Schedule vehicle estimate and repair appointments&nbsp;&nbsp;</li>
<li>Keep records of all communication with customers and insurance partners.&nbsp;</li>
<li>Perform reception and telephone responsibilities as needed&nbsp;</li>
</ul>
Requirements:&nbsp;
<ul>
<li>Effective communication, organizational, and time management skills&nbsp;</li>
<li>Team player&nbsp;</li>
<li>Eagerness to improve&nbsp;</li>
<li>Ability to undergo a background check and drug screen&nbsp;&nbsp;</li>
</ul>
Skills/Abilities:&nbsp;
<ul>
<li>Ability to multitask in a fast-paced environment.&nbsp;</li>
<li>Attention to detail and accuracy.&nbsp;</li>
<li>Good communication skills and customer service orientation.&nbsp;</li>
</ul>
Company Benefits:&nbsp;
<ul>
<li>Health Insurance&nbsp;</li>
<li>PTO &amp; Sick Leave&nbsp;</li>
<li>401(K)&nbsp;</li>
<li>Advancement Opportunities</li>
</ul>
Medical Marijuana
Are you aware that this position is designated as a "Safety-Sensitive" position? Since this is a safety-sensitive position, in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, individuals who test positive for marijuana (THC) — regardless of a state-issued medical marijuana license — will be disqualified from consideration for this position
We are an equal opportunity employer and prohibit discrimination/harassment without&nbsp;regard to race, color, religion, age, sex, national origin, disability status, genetics, protected&nbsp;veteran status, sexual orientation, gender identity or expression, or any other characteristic&nbsp;protected by federal, state or local laws.

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