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<h3>Job Description</h3>
Job Description
 
ESSENTIAL JOB DUTIES
The customer care concierge is responsible for interacting with customers to provide information in response to inquiries with the ability to deliver a superior “Wow” customer service experience. Develop an intimate knowledge of our product line. Determine customer requirements and expectations in order to recommend specific products and solutions. Proactively recommend alternate products to increase customer satisfaction. Develop a long term relationship with the customer.
Accurately process all customer requests: request for stock availability, stock reserves, order status and technical requests. Analyze and process standard samples, custom samples and purchase orders. Review purchase orders submitted for required information.
Assist customers with the usage of our website. Manage heavy call volume while being able to multi-task. Take ownership and be resourceful in getting issues resolved. Process company requisitions and submit purchase orders to vendors. Submit requests to shipping and receiving to invoice/receive orders. Create and follow up on cash be delivery accounts. Audit orders to ensure accuracy. Report and track incoming calls, out going calls, sample orders placed and purchased orders entered utilizing MS Word, Excel and PowerPoint. Provide assistance on special projects and various other administrative duties as needed: Fax, sort and attach bill of lading and filling.
EXPERIENCE OR REQUIREMENTS
<ul>
<li>Min. (1) year customer service or call center experience required, (2) to (5) years experience preferred</li>
<li>Previous experience in manufacturing preferred</li>
<li>Previous experience must include responsibility for project completion with limited guidance.</li>
<li>Knowledge of carpet product processes preferred.</li>
<li>Excellent interpersonal, organizational, detail oriented and follow-through skills </li>
<li>Requires in depth experience in all Microsoft Office Programs, and must be proficient in other computer software applications including purchase order management, Lotus Notes and AS400</li>
<li>Excellent verbal and written communication required.</li>
</ul>
Must be willing to work varied hours and weekends when necessary.
PHYSICAL REQUIREMENTS TO PERFORM ESSENTIAL JOB DUTIES
Frequent: Handle, hear manual dexterity, sit, speak, stand, and walk.
ENVIRONMENTAL CONDITIONS
General office environment
 
Bentley Mills provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position. The range provided is required by California State Law. Bentley Mills reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and local/geography. Bentley Mills conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. 
 
 
 
 Monday - Friday 8am - 5pm 40 hours per week

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Scottsdale, AZ, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. &nbsp; This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Scottsdale,AZ! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
<ul>
<li>Handle patient scheduling, appointments, multi-phone line</li>
<li>Gather new patient data; keep track of all patient referrals</li>
<li>Disseminate information to patients; act as a go-between for patients and physicians &nbsp;</li>
<li>Send and keep a log of all reports sent to doctors</li>
<li>Collect all payments; insurance verification</li>
<li>Collect/open mail; distribute mail to proper areas/people</li>
<li>Send benefits paperwork to billing companies</li>
<li>Handle all scheduling and ensuing communication</li>
<li>Answer phones, act as a patient liaison, answer any questions from potential or current patients</li>
<li>Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations</li>
<li>Collect new patient intake information; track all clinic referrals</li>
<li>Fax reports to physicians; keep a log of incoming reports</li>
<li>Verify Insurance and track insurance-covered visits; take copayments</li>
<li>Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company</li>
<li>Communicate with the office manager and clinicians about scheduling/patient arrival</li>
</ul>
Required Skills
<ul>
<li>High school diploma or equivalent</li>
<li>Valid driver's license and reliable transportation</li>
<li>Great communicator and multitasker, detail-oriented</li>
<li>Positive attitude, good work ethic, integrity and empathetic toward people that are in pain&nbsp;</li>
<li>H.S. graduate or GED certificate</li>
<li>Up-to-date DL and a dependable vehicle</li>
<li>Excellent at handling details, communicating and multitasking</li>
<li>Great demeanor, strong integrity and compassion</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems.
Essential Duties and Responsibilities include the following:
<ul>
<li>Maintains appropriate clinical/clerical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.</li>
<li>The CSR will follow all scripting provided for patient interactions.</li>
<li>Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.</li>
<li>Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.</li>
<li>Enters patient admitting information into computer and adds patient on clinic schedule.</li>
<li>Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.</li>
<li>Responsible for daily ledger balancing and preparation of bank deposits.</li>
<li>Performs duties which may be assigned from time to time by Managers and Administration.</li>
<li>Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.</li>
<li>Other duties as needed.</li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Education and/or Experience High School Diploma or Equivalent.
Language Skills Ability to read, analyze, and interpret technical procedures or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills To perform this job successfully, an individual should have knowledge of EMR, DocuTap, Excel Spreadsheet software and MS Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; reach, stoop, bend, kneel, and/or crouch. The employee must frequently lift supplies and/or equipment and may be responsible for lifting, positioning, and/or transferring patients.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate. The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards.
The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.

<h3>Job Description</h3>
Job Description
 JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
.
DUTIES &amp; ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
<ol>
<li>Solicit loans on the telephone and at the counter.</li>
<li>Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.</li>
<li>Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.</li>
<li>Completes loan documents and closes current refinance loans.</li>
<li>Prepares daily deposits of cash and checks.</li>
<li>Maintains and balances correct amount and denominations of money in cash drawers daily.</li>
<li>Maintains loan standard report daily.</li>
<li>Telephones past due customers</li>
</ol>
 
QUALIFICATIONS
Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. 
 
REQUIRED
A high school diploma or equivalence is required. 
 
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job Description
Looking for a smiling face to welcome our customers into the hospital. We are a 4 doctor clinic that takes emergencies and walk in emergencies keeping us very busy and on the go. We need someone who can work with computers and of course animals. This will require weekends, morning, and evening shifts. 
WE OFFER:
<ul>
<li>Competitive wages</li>
<li>Medical, dental, vision</li>
<li>Uniforms</li>
<li>Pet discounts and more!</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Main lobby operations – check-ins, check-outs, answering general questions</li>
<li>Answering and handling calls in a professional manner</li>
<li>Maintaining cleanliness</li>
<li>Scheduling</li>
<li>File maintenance</li>
<li>Data entry</li>
<li>Handling money </li>
</ul>
REQUIREMENTS:
<ul>
<li>Computer skills</li>
<li>Timekeeping</li>
<li>Excellent organizational skills</li>
<li>Able to utilize multi-line phone</li>
<li>Strong communication skills</li>
<li>Able to lift 40 lbs.</li>
<li>Display professional manner at all times</li>
<li>Previous reception or customer service experience preferred but not required</li>
<li>Previous experience in a Veterinary setting preferred but not required</li>
<li>Flexibility in schedule</li>
</ul>
Job Types: Full-time or part time - Weekends and Evenings Needed - flexible schedule is a must.
Salary: $15.00 - $17.00 per hour

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
What you’ll do
<ul>
<li>Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility</li>
<li>Assists customers in making payment to fully automated revenue control equipment</li>
<li>Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise</li>
<li>Assists in the management of the day-to-day activities of the assigned location. </li>
<li>Monitors parkers in pay-in lanes</li>
<li>Makes every customer interaction a moment that matters through friendly and professional conduct.</li>
<li>Willing to assist customers that have forgotten where they parked their vehicle.</li>
<li>Performs other necessary functions as assigned. </li>
<li>Conducts garage and facility audits as required by management. </li>
<li>Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. </li>
<li>Makes change (if required) for customers before transactions. </li>
<li>Quotes rates for parking services. </li>
<li>Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.</li>
<li>Resolves customer complaints independently or with the aid of a supervisor. </li>
<li>Answers telephone in a prompt and courteous manner (if required). </li>
<li>Maintains cleanliness of facility and picks up trash in the surrounding area. </li>
<li>Presents themselves professionally (neat appearance and in uniform) at all times while at work.</li>
<li>Arrives to work on time for scheduled shifts.</li>
<li>Completes any other duties that may be assigned by the supervisor.</li>
</ul>
 
Qualifications
What you need
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is usually moderate to loud.</li>
<li>The exposure level in the work environment to vehicle emissions is moderate to high</li>
<li>The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.</li>
<li>The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.</li>
<li>The exposure level in the work environment to bright sunlight and nighttime working conditions is high.</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
Salary Range: $15.00 - $16.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

<h3>Job Description</h3>
Job Description
Customer Service Representative
&nbsp;
TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations.&nbsp;
We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role.&nbsp;
Availability Requirements:&nbsp;
● MUST be able to work Weekends and Holidays.&nbsp;
● This is not a remote position.&nbsp;
● Shifts may vary, with potential start times as early as 12 AM.&nbsp;
Responsibilities and Duties&nbsp;
● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London.&nbsp;
● Assist customers with bookings and sales over the phone, in person, and online.&nbsp;
● Demonstrate in-depth knowledge of our products and services.&nbsp;
● Perform various administrative tasks in a fast-paced environment.&nbsp;
● Adhere to company policies and procedures.&nbsp;
● Greet and assist all office visitors in line with company standards.&nbsp;
● Maintain organized records and a clean reception area.&nbsp;
● Support the Customer Service Assistant Manager with additional administrative duties.&nbsp;
● Not limited to the above duties&nbsp;
Qualifications and Skills&nbsp;
● Strong customer service skills.&nbsp;
● Geographical knowledge of Manhattan is a plus.&nbsp;
● Must be computer proficient - data entry, emailing, internet researching, faxing, and others.&nbsp;
● CRM Knowledge and Zendesk a +&nbsp;
● Project management software a +&nbsp;
● Time management skills&nbsp;
● Knowledge of Google workspace is a +.&nbsp;
● Understanding Excel and formulas is a +.&nbsp;
● Problem-Solving Capabilities.&nbsp;
● Excellent (verbal and written) communication skills.&nbsp;
● Positive attitude and enthusiasm.&nbsp;
● Requires a professional demeanor.
● Team player with good organizational and interpersonal skills.&nbsp;
● Able to multitask.&nbsp;
● Must come to work presentable and well-groomed.&nbsp;
● Business casual attire at all times.&nbsp;
● Available for on-call (weekdays/weekends).&nbsp;
● Available to work on Weekends and all Major Holidays.&nbsp;
● Exceptional attendance&nbsp;
Other experience:&nbsp;
● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese)&nbsp;
Job Types: Seasonal&nbsp;
Salary: $17.00 - $20.00 per hour&nbsp;
Benefits:&nbsp;
● Employee discount&nbsp;
Schedule&nbsp;
● 8-hour shift, with varying times. Can be as early as 8 am.
● Holidays&nbsp;
● Overtime&nbsp;
● Midday/Evening/Overnight&nbsp;
● Weekend availability&nbsp;
Ability to commute/relocate:&nbsp;
● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience:&nbsp;
● Microsoft Excel: 1 year (Required)&nbsp;
● Customer service: 1 year (Required)&nbsp;
Work Location: In person
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<h3>Job Description</h3>
Job Description
Customer Service Representative (CSR)
 
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
 
Daily Routine:
<ul>
<li>Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance</li>
<li>Take customer orders (in-person or over the phone) working with our technology and Point of Sales System</li>
<li>Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store</li>
<li>Ensure orders are organized and accurate.</li>
</ul>
 
Necessary Skills:
<ul>
<li>Ability to multi-task/work efficiently under pressure</li>
<li>Ability to work in a fast-paced environment - Handle the Rush</li>
<li>Effective communication with team members and customers</li>
<li>Understand safe food handling, food storage and sanitation</li>
<li>Ability to work nights and weekends</li>
<li>Excellent customer service skills</li>
<li>Ability to take direction from management</li>
<li>Must be 16 years of age or older to be considered</li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job DescriptionDescription:About Us:
At Royal apparel, we’re dedicated to providing exceptional service and support to our customers. As a valued member of our customer care team, you’ll help build trust and positive experiences with every interaction. If you're a strong communicator, problem-solver, and enjoy helping people, we want to hear from you!
 
Job Summary:
The Customer Service Representative (CSR) will handle inbound and outbound calls, emails, and chats to assist customers with inquiries, product/service support, order issues, and general concerns. The ideal candidate is friendly, organized, and comfortable using modern customer support tools and systems.
 
Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner </li>
<li>Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering solutions </li>
<li>Maintain accurate records of customer interactions using CRM systems </li>
<li>Collaborate with team members and other departments to ensure customer satisfaction </li>
<li>Follow up with customers when necessary to ensure resolution </li>
<li>Maintain knowledge of company products, services, and policies </li>
</ul>
 Benefits: 
<ul>
<li>Health, dental, and vision insurance </li>
<li>Paid time off and holidays </li>
<li>Retirement Plans-Roth/ 401(k) in addition to Profit Sharing Plans </li>
<li>Training and career growth opportunities </li>
<li>Year end Bonus </li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred) </li>
<li>1+ year of customer service experience (call center or retail preferred) </li>
<li>Excellent verbal and written communication skills </li>
<li>Strong problem-solving abilities and attention to detail </li>
<li>Comfortable working with computers, CRM software, and customer support tools </li>
</ul>

151,029 customer service representative Jobs