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<h3>Job Description</h3>
Job Description
Western Container
Customer Service Representative
We Don’t Just Sell Products – We Provide Solutions
Are you great working with customers and take pride in your organizational skills? Are you looking for a collaborative work environment that will value your initiative and problem-solving skills? Are you the kind of person that leaves no loose ends when it comes to customer service?
Western Container Corporation is on a mission to deliver exceptional customer service while producing high-quality products. We're looking for a dedicated Customer Service Representative to join our team, playing a vital role in ensuring a seamless experience for our customers from order entry to shipping, and beyond.
If you are looking for a full-time, 1st shift customer service position with a supportive company, read on!
What You Will Do: Key Responsibilities/Duties:
<ul>
<li>Maintain customer pricing using computers and appropriate software.</li>
<li>Confer with customers by telephone, email, or in person to provide accurate information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Record accurate details of inquiries to ensure the customers’ needs are being met 100%.</li>
<li>Keep accurate and timely records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.</li>
<li>Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, working with accounting to refunding money, or adjusting bills as needed. Follow up with the customer within 48 hours to ensure satisfaction with resolve of the complaint.</li>
<li>Collaborate with Plant Manager, Assistant Plant Manager, Quality Manager, and President in coordinating customer orders and bringing disputes to resolution. Take ownership and bring forward solutions to ensure the best possible outcome for the customer, while ensuring the integrity and reputation of the company.</li>
<li>Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems and to ensure the integrity of the company’s promises to its stakeholders.</li>
<li>Examine shipment contents and compare them with records, such as manifests, invoices, or orders, to verify accuracy.</li>
<li>Prepare documents, such as work orders, or shipping orders, to route materials appropriately.</li>
<li>Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. Continue customer updates during the resolution of any problem to establish a positive, on-going relationship.</li>
</ul>
What You Need: 
<ul>
<li>High school diploma or GED required. (Associate degree in a business field is even better).</li>
<li>Recent customer service experience in a manufacturing environment.</li>
<li>Proficiency in Microsoft Office Suites (Outlook, Word, Excel).</li>
<li>Strong written and oral communication skills.</li>
<li>Strong attention to details.</li>
<li>Comfortable being the face of the company.</li>
</ul>
Why Choose Western Container?
<ul>
<li>Opportunity to play a central, customer-facing role in a manufacturing company with impact across sales and operations.</li>
<li>Be part of a collaborative team environment that values problem-solving and initiative.</li>
<li>Gain cross-functional exposure with leadership and plant management in a supportive, growth-oriented setting.</li>
</ul>
If you're enthusiastic about providing exceptional customer service and thrive in a collaborative environment, we want to hear from you! Join the Western Container team and apply now! We look forward to hearing from you.
Salary: 18:50/hour
EOE
Company DescriptionHR Value Partners works with client companies who are interested in hiring the best. Apply now for more information! 
<h3>Company Description</h3>
HR Value Partners works with client companies who are interested in hiring the best. Apply now for more information!

Customer Service Representative

<h3>Job Description</h3>
Job Description
ABOUT YESSIO
Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.
Position Overview
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.
At Yessio you'll experience:
<ul>
<li>Paid training</li>
<li>Personal recognition for a job well done</li>
<li>Performance based incentives</li>
<li>Monthly bonuses</li>
<li>Family owned business that treats employees like family</li>
<li>Company barbeques</li>
<li>Monthly team motivation contests</li>
<li>Spacious work area and desks</li>
<li>Weekly coaching sessions</li>
<li>Employee referral bonus program</li>
<li>A stable employer</li>
<li>Medical insurance</li>
<li>Dental plans</li>
<li>Company paid holidays</li>
<li>Paid time off (PTO) which is earned starting on your 1st day</li>
</ul>
Job Responsibilities
<ul>
<li>Perform inbound and outbound calls</li>
<li>Educate and build rapport with customers</li>
<li>Consult with customers to answer customer inquiries</li>
<li>Help setup customer accounts and verify banking and employment information</li>
<li>Process customer payments</li>
<li>Excellent service while achieving quality results</li>
</ul>
Required Knowledge, Skills and/or Abilities
<ul>
<li>High School Diploma or GED</li>
<li>Fluent in English</li>
<li>Good communication skills</li>
<li>Cheerful attitude</li>
<li>Ability to learn new skills</li>
<li>Generally computer savvy</li>
<li>Self-motivated to improve skills and add value</li>
<li>Good attendance and punctuality</li>
<li>Basic mathematical skills</li>
</ul>
Schedule and Hours
<ul>
<li>Flexible work schedules.</li>
<li>Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.</li>
<li>Hiring full-time and part-time positions</li>
</ul>

<h3>Job Description</h3>
Job Description
Duties and Responsibilities:
<ul>
<li>Call Center experience preferred</li>
<li>Manage inbound calls.</li>
<li>Answer calls and emails to provide prompt service to clients.</li>
<li>Diagnose and troubleshoot problems and take appropriate action.</li>
<li>Promote and enhance excellent customer relations.</li>
</ul>
Hours: 1st &amp; 2nd shift &nbsp;(weekends included) 
NOT A REMOTE POSITION
33-35K + Benefits
Equal Opportunity Employer

<h3>Job Description</h3>
Job Description
Job description
Customer Service Representative-Bridal Wholesale
Full time M-F 8:45 am to 5:15 pm for a local family owned 30 years small wedding accessory manufacture and wholesaler
Located at Anderson Mill Rd &amp; 620
Prefer high school newly graduated seeking a long term job
To schedule an interview 8:00 am to 6:00 pm now
Contact: 512-897-6218 or 512-773-3218
JOB RESPONSIBILITIES
- Take phone orders completely, accurately, and quickly with a friendly and helpful attitude
- Enter orders, filing and planning
- Perform other duties such as checking and packing boxes, checking in inventory, shipping, dying veils, etc.
SKILLS OR EXPERIENCE
- High school diploma with a B GPA
- Accurate 30 wpm keyboarding skills
- Honest and reliable (can drive to work on time everyday)
- Can bend back, bend knee, and stand 6-8 hours a day.
- Must have clean background and clean appearance
- Must be able to take constructive criticism on mistakes and improve
- Acute attention to detail
- Hard Working and good memory skill
- Ability to work independently and multi-task
- Highly organized with ability to prioritize and plan production work
- Adapt to changes quickly and positively
- Positive and energetic attitude
- Excellent interpersonal skills and communication skills
- Basic computer skills
- Sewing skills helpful, but not required
- Must successfully pass pre-employment proficiency test
We are only looking for people who are seeking long-term employment (more than three years).
Pre-employment background check required.
To schedule an interview 8:00 am to 6:00 pm now
Contact: 512-897-6218 or 512-773-3218
IMPORTANT DISCLAIMER NOTICE: The job duties, responsibilities, skills, experience, and the requirements listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business change.
COVID-19; All employees have fully vaccinated with 2 shots. Wholesale only no retail clients.
Company DescriptionA local family owned 30 years small wedding accessory manufacture and wholesaler Locate at 620 &amp; Anderson Mill Rd Less than 3 year new warehouse. 
<h3>Company Description</h3>
A local family owned 30 years small wedding accessory manufacture and wholesaler\r\nLocate at 620 &amp; Anderson Mill Rd \r\nLess than 3 year new warehouse.

<h3>Job Description</h3>
Description
 
1. Customer Service
(1) Keys in sales orders daily with no more than 2 errors per month
(2) Sets up new clients as needed
(3) Handles exception calls as needed
(4) Provides support for sales reps as needed
2. Standing Orders
(1) Sets up initial standing order for customer, as needed
(2) Maintains standing orders, including holds, releases, and additions
(3) Errors counted against metric stated in 1.1
3. Exception Processing
(1) Processes exceptions into the Case module as needed
(2) Creates credit memos, files freight claims, issues call tags, follows defective product procedure, and reships
items all as required per exception
4. Freight Claims
(1) Processes freight claims as needed
(2) Processes disputes and pursues payment from the carrier
(3) Files claim paperwork
5. Performs in a manner consistent with company Core Values and Purpose.
6. Attends all scheduled meetings, missing no more than 10% annually.
7. Clocks in and out for work and lunch with no more than 1 error per month.
8. Provides excellent customer service.
9. Follows all OSHA and other safety guidelines.
10. Actively demonstrates teamwork at all times.
11. Manages any stress on the job, including but not limited to meeting deadlines.
12. Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred
during the prior 12-month period.
13. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
 
The starting pay for this position is $17.45
 
Experience
Required
At least 2 years’ experience in relationship-building customer service environment for a tangible
Preferred
1 year experience with ERP systems such as Epicor
 
Preferred Education
High School or better.
 
Preferred Qualifications
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Self-Starter: Inspired to perform without outside help

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Company Details At K9 Resorts, we are committed to providing the ultimate luxury experience for dogs and peace of mind for their owners. Our award-winning pet care facilities offer a safe, clean, and stress-free environment where dogs can enjoy premium accommodations, including spacious suites, world-class grooming services, and professional training. We pride ourselves on delivering exceptional customer service and maintaining the highest standards of pet care, ensuring that every dog feels right at home while their owners are away. Join our passionate team of animal lovers dedicated to making K9 Resorts the best place for dogs to stay, play, and thrive. Role Outline The Customer Service Representative (CSR) is the face of the company and plays a pivotal role in creating an exceptional experience for every client and their dog. The primary responsibility of the CSR is to deliver a "wow experience" by ensuring that every person and dog who enters the facility feels welcomed, comfortable, and valued. The CSR is also entrusted with upholding the companys mission and values, ensuring that these principles are reflected in every interaction. Duties and Responsibilities Customer Experience: 
<ul>
<li>Provide each client with a memorable and positive experience, ensuring they feel like a VIP from the moment they walk in.</li>
<li>Greet clients and their dogs warmly, ensuring they feel comfortable and confident in the services provided.</li>
<li>Check-In/Check-Out Procedures: Manage the check-in/check-out process and reservations using the POS system.</li>
<li>Payment Processing: Accept payments from customers accurately and efficiently.</li>
<li>Facility Tours: Provide tours of the facility to potential customers when necessary.</li>
<li>Telephone Inquiries: Answer customer inquiries via telephone in a courteous and informative manner.</li>
<li>Customer Satisfaction: Strive to exceed client expectations in every interaction, ensuring a high level of customer satisfaction. Address any client issues or concerns promptly, ensuring that they are resolved to the clients satisfaction.</li>
</ul>
Brand Representation: 
<ul>
<li>Serve as the face of the company, embodying its values and mission in every interaction with clients and their pets.</li>
<li>Uphold and protect the companys mission and values, ensuring that they are consistently reflected in customer service.</li>
<li>Mission Alignment: Uphold and achieve the mission and goals of K9 Resorts, ensuring all guests are cared for in line with company standards.</li>
</ul>
Communication: 
<ul>
<li>Clearly and effectively communicate with clients, addressing their needs, questions, and concerns with professionalism and care.</li>
<li>Ensure that all client interactions are handled in a manner that fosters trust and satisfaction.</li>
</ul>
Pet Care Responsibilities: 
<ul>
<li>Pet Custody and Placement: Take custody of pets upon arrival and ensure they are properly placed within the facility.</li>
<li>Feeding and Medication: Responsible for feeding and medicating all dogs as required.</li>
<li>Personal Playtimes and Breaks: Provide personal playtimes for dogs upon request and take dogs outside for elimination breaks.</li>
<li>Health Checks: Perform body checks on pets to identify any pre-existing conditions or injuries.</li>
</ul>
Facility, Operational and Task Responsibilities: 
<ul>
<li>Sanitation and Cleanliness: Perform sanitation duties for the lobby, boarding, and daycare areas to maintain a clean environment.</li>
<li>Daycare Monitoring: Monitor the daycare area to ensure the safety and well-being of all dogs.</li>
<li>Bathing: Provide bathing services to pets as needed.</li>
<li>Administrative Support: Assist with small office tasks, working closely with the manager in charge.</li>
<li>Use of Downtime: Effectively utilize downtime by performing necessary tasks and maintaining the facility.</li>
</ul>
Skills and Requirements Education and Experience: 
<ul>
<li>High School diploma or equivalent</li>
<li>Previous experience is preferred but not required</li>
<li>Some weekend and holiday hours are required</li>
</ul>
Job Requirement: 
<ul>
<li>Must complete K9 Resorts Certification Program for a Customer Service Representative</li>
<li>Customer service oriented.</li>
</ul>
Technical Skills: 
<ul>
<li>Computer skills including knowledge of Microsoft Windows.</li>
<li>Proficient written and spoken communication skills.</li>
</ul>
Personal Characteristics: 
<ul>
<li>Effective Communication and Problem-Solving</li>
<li>Integrity and Emotional Intelligence</li>
<li>Sales and Adaptability</li>
<li>Positive and Proactive Attitude</li>
<li>Passion for Dogs</li>
<li>Organizational Skills</li>
</ul>
Physical Demands 
<ul>
<li>Climbing, stooping, kneeling, crouching, reaching: Ascending or descending ladders, stairs, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. Bending body downward and forward by bending spine at the waist. Bending legs at knee to come to a rest on knee or knees. Bending the body downward and forward by bending leg and spine. Extending hand(s) and arm(s) in any direction.</li>
<li>Standing: Required for sustained periods of time.</li>
<li>Walking, Pushing, Pulling, lifting: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.</li>
<li>Fingering, grasping: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm.</li>
<li>Talking, hearing, Visual: Expressing or exchanging ideas by means of the spoken word. Perceiving the nature of sounds at normal speaking levels with or without correction. The worker is required to have visual acuity to perform an activity such as: slicing, grilling, operating POS system.</li>
<li>Repetitive motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li>
<li>Light and Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.</li>
<li>Mental Demands: Ability to comprehend and follow instructions, perform tasks assigned, make decisions, interact with the public or co-workers, communicate orally and adapt well in the face of workplace stressors such as (customer service complaints, maintaining the security of people and property, competing priorities of reasonable or high significance to the successful function of the store, etc.)</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
 
Responsibilities
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
<ul>
<li>Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude</li>
<li>Determine customer needs, explain and sell products and services</li>
<li>Participate in branch prospecting efforts</li>
<li>Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.</li>
<li>Serve as a liaison between customer and operational areas</li>
<li>May provide back up to the teller line as needed</li>
<li>Ability to understand directions and adhere to established policy and procedures</li>
<li>Able to remain focused</li>
<li>Other related duties as assigned or directed</li>
<li>Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner</li>
<li>As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals</li>
<li>May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels</li>
</ul>
 
Qualifications
Education, Training and Requirements:
<ul>
<li>High School Diploma or GED</li>
<li>Internal product and services knowledge</li>
<li>Accurate and proficient math skills</li>
<li>Professional and friendly interpersonal communications skills</li>
<li>Proficient computer skills</li>
<li>Clear thinking and ability to stay focused</li>
<li>Thorough knowledge of bank products and services</li>
<li>Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility </li>
<li>Two (2) years of bank and/or customer service normally required</li>
<li>All applicants must be 18 years of age or older</li>
</ul>

<h3>Job Description</h3>
Job Description We are seeking a friendly and knowledgeable Customer Service Representative to join our appliance repair company. The ideal candidate will have experience in customer service, scheduling appointments, and dispatching. On-the-job training is available for the right candidate. The hours of work are Monday through Friday 8AM-5PM. Responsibilities: 
<ul>
<li>Answer incoming customer calls in a professional and friendly manner</li>
<li>Schedule appointments for technicians to perform repairs</li>
<li>Dispatch technicians to job sites</li>
<li>Look up parts information for customers and technicians</li>
<li>Provide excellent customer service and resolve customer concerns in a timely and efficient manner</li>
<li>Accurately record and maintain customer information and appointment details</li>
<li>Meet and exceed customer service goals and standards</li>
</ul>
 Requirements: 
<ul>
<li>Strong customer service and communication skills</li>
<li>Experience in scheduling appointments and dispatching (preferred but not required)</li>
<li>Ability to work in a fast-paced environment</li>
<li>Excellent organizational and multitasking skills</li>
<li>Basic computer skills, including experience with customer service software (preferred but not required)</li>
</ul>
 Wage Range: $18.00 - $21.00 per hour Benefits: 
<ul>
<li>Paid time off</li>
<li>401k</li>
<li>Health benefits</li>
<li>On-the-job training</li>
</ul>
 If you are a motivated individual with a passion for providing excellent customer service and have the desire to learn, we encourage you to apply for this exciting opportunity.

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