<h3>Job Description</h3>
Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product &amp; Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.&nbsp;We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.&nbsp;
Here are a few reasons why we think you’d love working here:
<ul>
<li>Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.</li>
<li>Reach, Scale &amp; Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.&nbsp;</li>
<li>Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.</li>
</ul>
Product Engineering is a unified team responsible for the engineering of Disney Entertainment &amp; ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.
We are committed to a diverse and inclusive workplace. The Walt Disney Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Summary: As a Sr Software Development in Test Engineer (SDET) within DEEP&amp;T, you will touch the lives of Disney fans around the world, working on innovative digital products and platforms from Disney, ESPN, National Geographic, ABC, Marvel, Star Wars and more.&nbsp; You will be a leader on the Quality Engineering team, whose primary goal is continually improving the quality of the products that Disney is known for while decreasing time-to-market and enabling innovation.&nbsp; This role makes you a stakeholder in every digital property developed and released by the DEEP&amp;Technology group, as well as the platforms and enterprise applications that power them.&nbsp;
As an experienced senior software engineer who has passion to drive quality and productivity into world-class applications and services, you will be an integral part of a small group of talented and driven software engineers dedicated to building test automation, tools, reports, and services that enable product engineering teams to deliver all Disney digital applications with the quality and reliability expected by our guests.&nbsp;&nbsp;
Responsibilities:&nbsp;
<ul>
<li>Developing and supporting test automation frameworks, execution environments, build systems, and reporting tools&nbsp;</li>
<li>Contributing to the development and maintenance of the architecture for frameworks, execution environments, build systems and tooling used across multiple products&nbsp;</li>
<li>Independently break large stories until into smaller tasks based on stakeholder requirements&nbsp;</li>
<li>Designs solutions to and develop architecture for a new project feature, with occasional guidance from more senior engineers&nbsp;</li>
<li>Maintaining documentation meant for end user consumption as well as project contributor documentation&nbsp;</li>
<li>Support and mentor developers and manual testers through code reviews, knowledge-sharing, and technical leadership&nbsp;</li>
<li>Investigating and resolving any framework, tool or execution of environmental issues affecting our services&nbsp;</li>
<li>Becoming a core member of our Productivity Engineering team, helping others increase productivity through innovation, and championing the core value of Disney Quality&nbsp;</li>
</ul>
Basic Qualifications:&nbsp;
<ul>
<li>Minimum of 5 years of progressive experience in a software development Engineer in Test (SDET) occupation, including automated testing of front end and backend services using a structured programming language.&nbsp;&nbsp;</li>
<li>Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience&nbsp;</li>
<li>Proficient in object-oriented design and expertise with one of the following programming languages: Node/JavaScript, Java, Python&nbsp;</li>
<li>Experience with test automation and unit testing frameworks&nbsp;</li>
<li>Excellent problem-solving skills.&nbsp;</li>
<li>Excellent collaboration skills and ability to use standard software development lifecycle (SDLC) tools such as Jira and Confluence, and version control systems.&nbsp;</li>
<li>Experience leading one to two teams in technical solutioning&nbsp;</li>
<li>Strong verbal and written communication skills. Highly motivated, self-starting individual&nbsp;</li>
</ul>
Preferred Qualifications:&nbsp;
<ul>
<li>Prior experience developing test automation frameworks in Javascript</li>
<li>Experience shipping a production React or Node.js application&nbsp;</li>
<li>Experience in mobile and web application development and testing&nbsp;</li>
<li>Experience with developing applications in cloud platforms (e.g., AWS)&nbsp;</li>
<li>Experience working with Agile methodologies&nbsp;</li>
<li>Working knowledge of web accessibility fundamentals&nbsp;</li>
<li>Experience with Kafka, Amazon SQS, and Kinesis&nbsp;</li>
<li>Experience with Spinnaker, Jenkins, Norfolk, and continuous integration/delivery systems&nbsp;</li>
<li>Experience writing Gherkin Syntax to facilitate the development of automated test scenarios&nbsp;</li>
<li>Experience developing advanced mocking mechanisms (e.g., rule-based proxies and dummy-services)&nbsp;</li>
<li>Experience with test suite/case/run management tools (e.g., JIRA Xray, etc.)&nbsp;</li>
</ul>
#DISNEYTECH
 The hiring range for this position in Los Angeles, CA is $138,900 to $186,200, for Seattle, WA &amp; New York, NY is $145,400 to $195,000, and for San Francisco is $152,100 to $203,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Sr SDET

<h3>Job Description</h3>
Lead Software Engineer – Licensing Financial &amp; Artificial Intelligence Systems
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks &amp; Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort &amp; Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology &amp; digital-led initiatives across the Attractions &amp; Entertainment, Food &amp; Beverage, Resorts &amp; Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!
This role sits within the Technology &amp; Digital organization for Disney Experiences and collaborates closely with cross-functional teams across the company. The Lead Software Engineer will report to the Sr Manager, Technology.
Please note that this role is not open to sponsorship of any kind at this time. (i.e.: OPT, H1B, TN)
About the Role &amp; Team
We are seeking a visionary Lead Software Engineer to drive the development of scalable, intelligent systems that support licensing financial operations and AI-driven decision-making. This role will be instrumental in shaping the architecture and delivery of next-generation platforms that power financial licensing workflows and predictive analytics.
What You’ll Do
<ul>
<li>Lead the design, development, and deployment of software solutions for licensing financial systems and AI-powered applications.</li>
<li>Architect and implement scalable services that integrate with internal and third-party financial platforms.</li>
<li>Collaborate with product, finance, and data science teams to define system requirements and deliver intelligent automation.</li>
<li>Apply machine learning and AI techniques to optimize licensing workflows, forecasting, and compliance monitoring.</li>
<li>Own the full software development lifecycle, including analysis, design, coding, testing, debugging, and documentation.</li>
<li>Mentor junior engineers and foster a culture of innovation, inclusion, and technical excellence.</li>
<li>Stay current with emerging technologies in AI, financial systems, and cloud-native development to inform strategic decisions.</li>
</ul>
Required Qualifications &amp; Skills:
<ul>
<li>7+ years of software engineering experience, including leadership of complex projects.</li>
<li>Proven experience with financial systems, licensing workflows, or royalty management platforms.</li>
<li>Hands-on expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and data pipelines.</li>
<li>Excellent programming skills in languages such as Java, Python, or C#.</li>
<li>Experience with cloud platforms (AWS, GCP, or Azure) and container orchestration (e.g., Kubernetes).</li>
<li>Agile development experience and familiarity with CI/CD pipelines.</li>
<li>Excellent communication and stakeholder engagement skills.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with licensing systems in media, entertainment, or digital content industries.</li>
<li>Familiarity with financial compliance standards and audit processes.</li>
<li>Background in data engineering or applied AI in enterprise environments.</li>
</ul>
Education:
Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
Master’s degree or certifications in AI, Data Science, or Financial Technology is a plus.
#DISNEYTECH
 The hiring range for this position in Glendale, CA is $155,700 to $208,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Lead Software Engineer-Licensing/AI Systems

<h3>Job Description</h3>
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks &amp; Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort &amp; Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology &amp; digital-led initiatives across the Attractions &amp; Entertainment, Food &amp; Beverage, Resorts &amp; Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!
The Lead Solution Architect will be responsible for designing and implementing technical architectures aligned with strategic goals, collaborating with stakeholders, and providing technical guidance for Disney's world-class cruise lines and other signature experiences. Tasks will involve ensuring all facets of the architecture discipline are addressed, including documenting and assessing architectural decisions, non-functional aspects, scalability, reliability, managing review processes, integrating systems for operations, enhancing guest experiences through technology, optimizing business operations, ensuring security and regulatory compliance and mentoring other architects.
What You Will Do:
Technical Architecture Design and Development:
Designing and developing technical architectures for complex systems, ensuring they meet or exceed the company’s security, compliance, resiliency and business requirements. This includes conceptualizing, designing, and implementing architectures to realize business outcomes.
Technical Leadership:
Leading design and development efforts, providing technical guidance and support to delivery teams throughout the project/initiative lifecycle. This may involve leading design workshops and demonstrating proof-of-concepts for proposed architectures.
Collaboration and Communication:
Collaborating with business groups, platform teams, and other stakeholders to understand requirements, communicate architectural decisions, and ensure alignment of technical architectures.
Architecture Evaluation and Optimization:
Evaluating the effectiveness of technical architectures, adjusting as needed, and continuously monitoring for improvements. This includes activities like query optimization, scalability, resiliency, extensibility, and validation testing.
Strategic Alignment:
Ensuring that architectures produced align with the organization's strategic goals and technology standards. Adopting Generative AI and Cloud Native technologies into solutions.
Security and Compliance Focus:
Ensure architectures are designed and implemented with security-first strategies, conducting architectural reviews across various technologies, and ensuring compliance with relevant regulations, legislation and other compliances.
What You Have:
<ul>
<li>
7+ years of progressively related experience in Software Architecture and Software Development.
</li>
<li>
Proven track record of delivering large and complex projects and initiatives.
</li>
<li>
Experience in leading, coaching, and developing technical teams with diverse personalities.
</li>
<li>
Comfortable working in a collaborative and fast-paced environment.
</li>
<li>
Ability to build strong partnerships and maintain robust relationships, with a deep understanding of company policies and guidelines.
</li>
<li>
Experience working with software vendors and contractors.
</li>
<li>
Highly proficient in SmartSheets, ServiceNow, Jira, Tableau, GitHub, AppDynamics, Splunk, and Confluence.
</li>
<li>
Familiar with Azure and AWS cloud technologies; GCP experience is a plus.
</li>
<li>
Experience with scripting technologies and modern programming languages.
</li>
<li>
Ability to operate and drive projects in a DevOps model, collaborating with both Operations and Development teams.
</li>
<li>
Proven ability to influence business and technology leadership to drive positive outcomes.
</li>
<li>
Strong situational analysis and decision-making skills.
</li>
<li>
Experience with Agile methodologies such as Kanban, Scrum, and test-driven development.
</li>
<li>
Knowledge of DevOps toolchains like Git, Harness/Jenkins, Nexus, Docker, and Kubernetes.
</li>
<li>
Ability to structure lean and efficient processes.
</li>
<li>
Strong leadership qualities and the ability to motivate diverse teams.
</li>
<li>
Clear communication skills for guiding project teams and coordinating with vendors and management.
</li>
<li>
Strong presentation and interpersonal skills.
</li>
<li>
Solid analytical, computer science, and math skills.
</li>
<li>
Executive presence with the ability to communicate compellingly to senior leadership.
</li>
<li>
Proven change management skills and adaptability in a fast-paced, dynamic environment.
</li>
<li>
Self-driven individual who can engage stakeholders from other departments to achieve results.
</li>
<li>
Experience in both Waterfall and Agile delivery methodologies.
</li>
<li>
Knowledge of new and established software systems and the ability to train others.
</li>
<li>
Strong organizational and time management skills to keep teams and projects on schedule.
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Experience in the cruise line travel industry or business
</li>
<li>
Previous experience with Blue Dolphin
</li>
<li>
Practical knowledge of scaled delivery methodologies (e.g., SAFe, Scrum at Scale)
</li>
<li>
TOGAF Certification
</li>
<li>
Agile SCRUM Master Certification
</li>
<li>
Project management certification
</li>
<li>
Familiarity with Disney's financial ecosystem (preferred)
</li>
<li>
Familiarity with Disney's guest experience ecosystem (preferred)
</li>
<li>
Background in systems development, operations, support, and sustainment
</li>
<li>
Proficiency with Tableau and other reporting tools (e.g., cloud providers, SmartSheet) for report generation and automation
</li>
<li>
Advanced skills in MS-Excel and MS-Word, and high proficiency in MS-PowerPoint
</li>
<li>
Experience with Splunk, Grafana, Smartsheets and Application Dynamics for dashboard creation
</li>
</ul>
Required Education:
<ul>
<li>
Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
</li>
</ul>
Preferred Education:
<ul>
<li>
Master’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
</li>
</ul>
#DISNEYTECH

Lead Solution Architect

<h3>Job Description</h3>
We seek a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while introducing Club memberships.
As a licensed Assistant, the individual will provide administrative and customer support for a Sales Agent, contributing to licensed activities to ensure compliance with real estate regulations. This role requires exceptional communication, organizational, and problem-solving skills to engage with homebuyers, builders, sales teams, and other stakeholders.
Key Responsibilities:
Access to Property
<ul>
<li>Allow professionals to enter a property for inspection or repairs with the principal's permission.</li>
<li>Must be physically present during inspections but cannot use lockbox keys.</li>
</ul>
Arranging Appointments &amp; Coordination
<ul>
<li>Host, schedule and arrange appointments for licensed real estate agents.</li>
<li>Coordinate home inspections, repairs, and third-party services as needed.</li>
<li>Arrange property visits, open houses, and meetings between clients and real estate professionals.</li>
<li>Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction.</li>
</ul>
Client Engagement &amp; Communication
<ul>
<li>Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals.</li>
<li>Communicate with principals and service providers regarding transaction timelines and service completion.</li>
<li>Provide a seamless experience from contract signing to closing, ensuring all needs are met.</li>
<li>Offer a warm handoff to Onsite Community and Club team members.</li>
<li>Support buyers with licensed inquiries and direct them to the appropriate contacts.</li>
</ul>
Contacting &amp; Lead Generation
<ul>
<li>Contact potential clients to gauge interest in broker services and refer them to agents.</li>
</ul>
Document Handling &amp; Compliance
<ul>
<li>Prepare and complete documents under the supervision of real estate agent.</li>
<li>Deliver, pick up, and obtain signatures on transaction documents.</li>
<li>Cannot discuss the content or significance of documents with clients.</li>
<li>Check transaction documents for completeness; a licensed agent must determine final compliance.</li>
<li>Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups.</li>
</ul>
Mortgage Loan Brokerage Support
<ul>
<li>Assist brokers in fulfilling mortgage obligations but cannot negotiate terms.</li>
<li>Provide written, factual loan information from broker-prepared materials.</li>
<li>Notify borrowers about missing information in applications.</li>
<li>Enter borrower information in loan applications or databases.</li>
<li>Contact lenders for loan status updates and relay information.</li>
</ul>
Customer Service &amp; Problem-Solving
<ul>
<li>Provide exceptional guest service, mitigating challenges in the home-buying process.</li>
<li>Act as a liaison between buyers and builders to resolve concerns.</li>
<li>Support buyers with licensed inquiries and direct them to the appropriate contacts.</li>
</ul>
New Home Buyer Support
<ul>
<li>Ensure a seamless experience for new home buyers from contract to closing.</li>
<li>Act as a point of contact for new home buyers.</li>
<li>Deliver the highest level of guest service and mitigate traditional real estate buying pain points.</li>
<li>Engage builders/developers on behalf of the home buyer to resolve the item.</li>
<li>Direct new home buyers to the proper contacts throughout the sales journey.</li>
<li>Introduce the homeowner to a design center consultant.</li>
<li>Present Club memberships to new home buyers.</li>
<li>Warm transition and handoff to the Onsite Community and Club cast members.</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>3+ years of real estate experience or equivalent customer service/hospitality experience.</li>
<li>Valid CA real estate license</li>
<li>Exceptional interpersonal and communication skills, both written and verbal.</li>
<li>Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment.</li>
<li>Strong organizational skills with the ability to prioritize and manage multiple tasks.</li>
<li>Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools.</li>
<li>Ability to maintain confidentiality and uphold brand integrity.</li>
<li>Experience in problem-solving, conflict resolution, and customer engagement.</li>
<li>A valid Driver's License.</li>
</ul>
Education:
<ul>
<li>Undergraduate degree or equivalent experience preferred.</li>
</ul>
Our Benefits:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at <a href="https://jobs.disneycareers.com/benefits" target="_blank">https://jobs.disneycareers.com/benefits</a>
#DXMedia
#LI-AH3
 The hiring range for this position in California is $28.00 - $30.80 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered

New Homes Sales Associate (Real Estate, Cotino™)

<h3>Job Description</h3>
The Visual Storytelling division of ESPN Creative Studio is a team of designers, art directors, animators, concept artists, visual journalists, photo/video editors, web developers and strategy producers whose work reaches every corner of ESPN: We lead the creative development and execution of on-air graphic packages for ESPN’s live events and studio shows. We are responsible for content on ESPN.com and the ESPN app, including photography, illustration, infographics, interactive storytelling, and scalable design systems. We create original streaming artwork and other creative across our digital products, including Disney+. We produce holistic marketing campaigns, as well as fan activations and consumer products. We also manage ESPN's brand identity, ensuring that our visual language is strong and connected across platforms, screens, and experiences.
The Creative Director within the Visual Storytelling (VS) division of ESPN Creative Studio (ECS) is a senior level role that provides strategic leadership for the team, fostering a culture of creativity, collaboration, and innovation. This is a management position with deep subject-matter expertise and is responsible for leading at least one major pillar in VS: digital content, design and brand systems, visual journalism, photography, broadcast production, ESPN+, marketing, etc.&nbsp;
Responsibilities:&nbsp;
<ul>
<li>Drive the concept, development, and creative execution of ECS’s wide portfolio of work across functions.</li>
<li>Direct the work of art directors and individual contributors who manage the day-to-day operations of a VS pillar(s).&nbsp;</li>
<li>Fill in resource gaps as needed throughout the lifecycle of a project with high-quality hands-on work.</li>
<li>Conduct regular review sessions and drive continuous improvement, leveraging metrics, data, and research insights.</li>
<li>Partner closely with agencies and external vendors to provide clear creative direction and feedback and vet both the quality and technical specs for all deliverables.</li>
<li>Present and defend the creative to key stakeholders from ECS, Marketing, Production, Programming and Content.&nbsp;</li>
<li>Work in sync with the VS Strategy and Integration team to prioritize resources and set timelines and schedules.&nbsp;</li>
<li>Maintain and update documentation for team best practices to be nimble and accommodate shifting industry needs.&nbsp;&nbsp;</li>
<li>Intersect with other Creative Directors in VS and play a critical role in long-range planning for the team.</li>
<li>Oversee budget and deadlines for various team projects.&nbsp;</li>
<li>Represent VS in executive settings and implement design strategies that align with ESPN’s business priorities.&nbsp;</li>
<li>Mentor and grow “future-proof” creatives – designers who can impact across multiple platforms and functions.&nbsp;</li>
<li>Stay curious and knowledgeable about design trends, emerging technologies, and industry best practices to drive innovation and maintain ESPN's position as a leader in sports design.</li>
<li>Serve as an ambassador at industry conferences and continually recruit and maintain a pipeline for emerging talent.</li>
</ul>
 Qualifications:&nbsp;
<ul>
<li>Minimum 10 years of media-related experience.</li>
<li>Proven track record of wearing different leadership hats and guiding a large multi-layered and multi-disciplined team with confidence, fairness, and transparency.</li>
<li>Excellent written and verbal communication skills and an ability to&nbsp;present creative concepts and solutions clearly and persuasively across different audiences and varying levels of the organization.</li>
<li>Enthusiasm for new ways of thinking and challenging the status quo, not limited to fan-facing creative but also internal workflows and processes.</li>
<li>Comprehensive understanding of graphic design and how it performs differently depending on the platform.&nbsp;</li>
<li>Hands-on knowledge of Adobe Creative Suite, After Effects, Cinema 4D and a curiosity to learn new technology and tools.&nbsp;</li>
<li>Deep understanding of the wide range of platforms, products, and experiences where ESPN creative lives.&nbsp;&nbsp;</li>
<li>Exceptional organizational and time management skills; keen attention to detail; strong decision-making skills in a fast-paced environment.&nbsp;</li>
</ul>
Required Education:
<ul>
<li>High school diploma or equivalent</li>
</ul>
Preferred Education:
<ul>
<li>Bachelors degree</li>
</ul>
#ESPNMedia

Creative Director

<h3>Job Description</h3>
About the Role &amp; Team&nbsp;
The Global Sales Contact Center (GSCC), part of Disney Vacation Club, is seeking individuals who genuinely enjoy connecting with people—whether by phone or virtually. If you’re someone who can easily start conversations, especially in virtual settings, and naturally influence others in a short amount of time, this sales opportunity could be the perfect fit for you!
Disney Vacation Club (DVC) is a vacation ownership/timeshare program that allows guests to enjoy Disney vacations and travel experiences around the world for years to come. Promoting DVC is a true team effort, but it all starts with you—inviting guests to learn more about DVC from the comfort of their own home. As a DVC Associate, you’ll earn a guaranteed hourly wage -- plus variable pay--! If you’re excited about this sales role, we encourage you to apply today!
You will report to the DVC Sales Experience Manager.
This is a Full-Time role located in Lake Buena Vista, FL.
What You Will Do&nbsp;
As a DVC Associate with the Global Sales Contact Center Team (GSCC), you will connect with guests over the phone to share more about the benefits of the Disney Vacation Club and membership. This is a performance-driven sales role that involves making outbound calls to warm leads, following structured scripts, and upholding the highest standards of integrity throughout the sales process.
&nbsp;Responsibilities&nbsp;
<ul>
<li>
Make outbound calls to inspire and invite guests to learn more about DVC&nbsp;and transfer the phone call to sales partners.
</li>
<li>
Schedule Disney Vacation Club (DVC) sales tours and appointments with guests at home before they arrive at any Disney destination—including Walt Disney World, Disneyland Resort, and Aulani.
</li>
<li>
Generate leads and improve opportunities to increase sales revenue by following the call scripts and guidelines. &nbsp;
</li>
<li>
Assist with inbound calls and other virtual responsibilities in a changing work environment to achieve sales goals.&nbsp;
</li>
<li>
Overcome objections and use persuasive skills to highlight the DVC membership benefits.
</li>
<li>
Communicate clearly and efficiently to respect guests’ time.
</li>
<li>
Share your passion for Disney as needed.&nbsp;
</li>
</ul>
&nbsp;Required Qualifications &amp; Skills&nbsp;
<ul>
<li>
1+ years’ experience with Guest interactions in a comparable sales center or call center environment.&nbsp;
</li>
<li>
Strong computer skills, including proficiency with Windows-based systems and call center applications, as well as the ability to quickly adapt to company-specific software.
</li>
<li>
Self-motivated, disciplined, and able to consistently make outbound calls.
</li>
<li>
Available to work weekends, holidays, daytime, and/or late evening, and adjust schedules based on business needs.
</li>
<li>
Professional reliability and ability to adhere to the attendance policy, including scheduled work shifts, lunch/breaks, and punctuality.&nbsp;
</li>
<li>
Potential opportunity to work from home, with a professional environment suitable for making phone calls. All necessary equipment will be supplied.
</li>
</ul>
Optional Work from&nbsp;Home Office Environment&nbsp;
<ul>
<li>
This role is available as a fully onsite or hybrid.
</li>
<li>
To work hybrid, you must be able to work from both home and the office located within Walt Disney World.
</li>
<li>
While working from home, you must have a quiet room with a desk, reliable high-speed internet, stable electric power with a surge protector to support all equipment, and free from any background noise.
</li>
</ul>
&nbsp;Preferred Qualifications&nbsp;
<ul>
<li>
Familiarity with Disney’s service standards and how they could potentially drive success in the Disney Vacation Club sales through service process.
</li>
<li>
Multi-lingual in addition to English (Spanish, Portuguese, Japanese).
</li>
<li>
Knowledge of Disney Vacation Club.&nbsp;
</li>
<li>
A strong understanding of Disney standards and Guest service expectations.
</li>
</ul>
Education&nbsp;
High School Diploma or equivalent.
Additional Information&nbsp;
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at <a href="https://jobs.disneycareers.com/benefits&amp;nbsp" target="_blank">https://jobs.disneycareers.com/benefits&amp;nbsp</a>;
#LI-MM4 &nbsp;#DXMedia

DVC Associate (Global Sales Contact Center)

<h3>Job Description</h3>
Job Description
Join our Great Lakes Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants and will work to support you and your employees! We recognize wins, develop those who want to advance, and have fun!
 
WHAT'S IN IT FOR YOU?
<ul>
<li>Pay ranges vary from $13-$15 per hour based on experience and location.</li>
<li>Flexible Scheduling - Full &amp; Part Time Positions</li>
<li>Next Day Pay</li>
<li>$250 Employee Referral Bonus</li>
<li>A Path for Advancement</li>
<li>Free Employee Meals</li>
<li>401(k) Options*</li>
<li>Paid Time Off after one year.*</li>
<li>Discounts available with AT&amp;T, Disney, Lyft, Great Wolf Lodge and more!</li>
<li>Live&nbsp;Más Scholarship</li>
<li>Our restaurants are closed for Christmas and Thanksgiving so you can spend quality time with family.</li>
<li>Supportive above restaurant leadership team.</li>
</ul>
 
Key Responsibilities for a Taco Bell Team Member:
<ul>
<li>Greeting customers in the restaurant and drive-thru.</li>
<li>Handling payment and thanking customers for their patronage.</li>
<li>Preparing Food and Beverage Orders</li>
<li>Maintaining a clean, safe work environment.</li>
</ul>
 
Requirements
The ideal candidates must want to have fun serving great food to our customers!&nbsp;
<ul>
<li>Must be at least 16 years of age&nbsp;</li>
<li>Accessibility to dependable and reliable transportation&nbsp;</li>
<li>Excellent communication skills, management/leadership and organizational skills.&nbsp;</li>
<li>Physical dexterity required (the ability to move up to 45 lbs. from one area to another).&nbsp;</li>
<li>Attendance and Punctuality a must&nbsp;</li>
<li>Operating of cash register as needed and making change for other cashiers.&nbsp;</li>
<li>Basic Math skills&nbsp;</li>
<li>Complete training certification&nbsp;</li>
<li>Enthusiasm and willing to learn&nbsp;</li>
<li>Team player&nbsp;</li>
<li>Commitment to customer satisfaction&nbsp;</li>
<li>Have a strong work ethic</li>
</ul>

Food Champion

<h3>Job Description</h3>
Job Description
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
 
Join our Natron Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants and will work to support you and your peers! We recognize wins, develop those who want to advance, and have fun!
 
WHAT'S IN IT FOR YOU?
<ul>
<li>Pay ranges vary from $10-$17* per hour based on experience and location.</li>
<li>Flexible Scheduling - Full &amp; Part Time Positions</li>
<li>Same Day Pay*</li>
<li>Employee Referral Bonus</li>
<li>A Path for Advancement</li>
<li>Free Employee Meals</li>
<li>Paid Time Off after one year. *</li>
<li>Discounts available with AT&amp;T, Disney, Lyft, Great Wolf Lodge and more!</li>
<li>Live Más Scholarship</li>
<li>Our restaurants are closed for Christmas and Thanksgiving so you can spend quality time with your family.</li>
<li>Supportive above restaurant leadership team.</li>
</ul>
Key Responsibilities for a Taco Bell Team Member:
<ul>
<li>Greeting customers in the restaurant and drive thru.</li>
<li>Handling payment and thanking customers for their patronage.</li>
<li>Preparing Food and Beverage Orders</li>
<li>Maintaining a clean, safe work environment.</li>
</ul>
 
"Start with Us, Stay with Us"
 
*Certain Requirement/locations apply. Natron operates in MI,IN, and IL.
 
*Ultimately, in determining your pay, we'll consider your geographical location, state laws, experience, and availability
 
The range for this role is $10-$17/hour. Compensation may vary based on geographic location and experience

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