field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Nature &amp; Scope:
Positional Overview
Under the direction of the Customer Service Supervisor(s), CSRs are the primary customer contact responsible for all telephone inquiries. CSRs open and manage customer accounts, processes payments, and opens cases on behalf of customers for further research. This responsibility includes ensuring service requirements are protected and accounted for in accordance with set standards.
Role &amp; Responsibility:
Tasks That Will Lead To Your Success
· Assists customers with the account opening process.
· Accurately explains the terms/conditions and policies/procedures relating to the account.
· Processes account payments, perform cash out process at end of shift
· Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.
· Performs account maintenance, including account changes, adjustments, and statement requests.
· Contacts customers for additional account information.
· Assists in problem correspondence as required.
· Prepares reports including CSR Daily Activity report and cash out report.
Skills &amp; Experience:
Qualifications That Will Help You Thrive
· High school diploma (some college preferred) and a minimum of 2 years’ experience in delivery of customer service and support programs
· Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
· Great problem solving skills, time management, organizational skills.
· Ability to multitask
· Able to be flexible to work varies schedules between 7:00am – 8:00pm M-F and Sat 8:00-2:00pm.
Company DescriptionMary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards. We’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K. 
<h3>Company Description</h3>
Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.\r\n\r\nWe’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
McWilliams Heating, Cooling &amp; Plumbing is growing, and we’re looking for a Customer Service Representative (CSR) who thrives on helping others. As the first voice our customers hear, you’ll play a key role in delivering exceptional service and ensuring their HVAC and plumbing needs are handled promptly and professionally.
 
If you're reliable, friendly, organized, and love solving problems, we’d love to talk to you.
 The shift we have available is:
<ul>
<li>Friday–Monday, 7:00 AM to 6:00 PM (four 10-hour shifts) </li>
</ul>
All shifts include participation in a rotating weekend schedule.
 
What You’ll Do:
<ul>
<li>Answer incoming calls from customers regarding heating, cooling, and plumbing service needs. </li>
<li>Ask the right questions to understand the issue and schedule service calls efficiently. </li>
<li>Provide accurate information on services and appointment availability. </li>
<li>Maintain a calm, professional tone—especially when customers are stressed. </li>
<li>Enter customer data and job details accurately into our system. </li>
<li>Work closely with dispatchers and technicians to coordinate appointments. </li>
<li>Follow up with customers to confirm appointments or provide updates. </li>
<li>Help create a positive first impression that builds long-term loyalty. </li>
</ul>
 
 
Requirements:
<ul>
<li>Previous experience in customer service or call center work (HVAC/plumbing preferred, but not required). </li>
<li>Comfortable talking on the phone for most of the day. </li>
<li>Clear, professional verbal and written communication skills. </li>
<li>Strong attention to detail and ability to enter data accurately. </li>
<li>Able to work in a fast-paced environment and juggle multiple tasks. </li>
<li>A team player who takes pride in doing great work. </li>
</ul>
What We Offer:
<ul>
<li>$16–$18/hour based on experience </li>
<li>On-the-job training and growth opportunities </li>
<li>Paid time off and 6 paid holidays </li>
<li>Medical, dental, and vision insurance </li>
<li>401(k) with company match </li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are looking for a success-driven Customer Service Representative to join our team in Washington, District of Columbia. In this long-term contract position, you will play a key role in delivering exceptional service to our customers by handling inquiries and resolving concerns efficiently. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about customer satisfaction. Responsibilities: • Respond to incoming calls professionally while addressing customer inquiries and concerns. • Process and manage order entries accurately to ensure seamless transactions. • Provide clear and concise information about products and services to customers. • Resolve customer issues by identifying solutions and escalating complex cases as needed. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality customer service. • Handle both inbound and outbound calls in a courteous and efficient manner. • Adhere to company policies and procedures while delivering exceptional service. • Stay updated on company products, services, and promotions to assist customers effectively.• Proven experience in a call center or customer service role. • Strong verbal and written communication skills. • Ability to handle high volumes of calls while maintaining professionalism. • Proficiency in order entry and data management systems. • Excellent problem-solving skills and attention to detail. • Ability to work effectively in a team-oriented environment. • Familiarity with inbound and outbound call handling processes. • High level of organization and time management skills.

<h3>Job Description</h3>
Job Description
About Us At Lakeland Monroe Group, we are a trusted supplier of decorative, precision, and functional plastic components for the automotive industry. Backed by over 30 years of combined experience, we’re known for solving complex manufacturing challenges and consistently exceeding customer expectations.
It’s an exciting time to be part of our journey—we’re growing fast. With new customers, expanded facilities, and cutting-edge technologies, we’re investing in our future and building a strong, collaborative team to help drive it forward.
Why Join Lakeland Monroe Group? We believe the best ideas come from diverse teams where everyone feels safe, supported, and valued. Our culture is built on teamwork, inclusion, and continuous improvement. Whether you're an experienced professional or ready to take the next step in your career, you'll have the opportunity to make a real impact here.
To achieve our vision of a world class corporation, we are seeking team members to join us who are passionate about continuously fostering teamwork and increasing productivity and standardization.
Join us, and help shape the future of manufacturing—while growing your own.
Job Summary:
The Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
 
Duties/Responsibilities:
<ul>
<li>Performs miscellaneous duties and projects as assigned and required. .</li>
<li>Maintain computer system for customer scheduling information, EDI systems and barcoding.</li>
<li>Receive and communicate customer schedules to appropriate personnel.</li>
<li>Communicate shipping promises to customers in a professional manner.</li>
<li>Maintain cumulative shipping and reconciliation records.</li>
<li>Transmit ASN's per customer requirements.</li>
<li>Prepare shipping schedules and communicate too appropriate customers and Monroe personnel.</li>
<li>Prepare shipping transactions and organize routing and transportation.</li>
<li>Assist accounting with A/R books/open invoices, remittances, debit/credit memos, and past due collections. </li>
<li> Assist in other areas as need where experience and computer skills would apply. </li>
<li>Serves customers by providing product and service information and resolving product and service problems.</li>
<li>Attracts potential customers by answering product and service questions and suggesting information about other products and services.</li>
<li>Opens customer accounts by recording account information.</li>
<li>Maintains customer records by updating account information.</li>
<li>Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.</li>
<li>Maintains financial accounts by processing customer adjustments.</li>
<li>Recommends potential products or services to management by collecting customer information and analyzing customer needs.</li>
<li>Prepares product or service reports by collecting and analyzing customer information.</li>
<li>Contributes to team effort by accomplishing related results as needed.</li>
</ul>
Required Skills/Abilities: 
<ul>
<li>Excellent verbal and written communication skills. </li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Excellent sales and customer service skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Strong supervisory and leadership skills.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Proficiency with MRP systems</li>
</ul>
Education and Experience:
<ul>
<li>Associate's degree (A. A.) or equivalent from two-year college or technical school and six months related experience; or High School Diploma/GED and two years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Experience with Plex preferred</li>
</ul>
Physical Requirements: 
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift 25 pounds at times. </li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionDescription:
Midway Plumbing is seeking a dedicated and customer-focused Client Service Representative to be the welcoming voice of our company. This part-time position is ideal for someone who thrives in a fast-paced environment, understands the importance of first impressions, and enjoys helping people solve problems with professionalism and care.
 
Key Responsibilities
<ul>
<li>Answer all incoming client calls promptly (ideally before the third ring) using the approved company greeting </li>
<li>Serve as the first point of contact for customers and deliver a warm, courteous, and professional experience every time </li>
<li>Prioritize client needs above all other tasks and ensure they feel well cared for and valued </li>
<li>Accurately schedule service and maintenance appointments, coordinating with technicians to ensure on-time service </li>
<li>Notify clients proactively if there are any scheduling delays and work to rebook at their convenience </li>
<li>Make outbound calls to Club Membership clients to schedule seasonal maintenance and maximize appointment volume </li>
<li>Support the team in meeting daily goals for service and repair calls, which help generate future replacement opportunities </li>
<li>Assist with dispatching as needed to maintain scheduling efficiency without compromising customer satisfaction </li>
<li>Maintain clear communication with technicians and office staff to ensure seamless operations </li>
<li>Uphold Midway Plumbing’s Code of Ethics and Team Rules at all times</li>
</ul>
Requirements:What You Bring
<ul>
<li>Previous experience in a customer service or call center role (required) </li>
<li>Knowledge of plumbing or home services industry (preferred) </li>
<li>A courteous and pleasant demeanor—whether on the phone or off </li>
<li>Strong verbal communication and listening skills </li>
<li>Excellent time management, organization, and problem-solving abilities </li>
<li>Ability to remain calm under pressure and handle multiple tasks with ease </li>
<li>Familiarity with scheduling or dispatch software (a plus) </li>
<li>Bilingual a plus, but not required </li>
</ul>
Why Join Midway Plumbing?
<ul>
<li>Friendly and supportive work culture </li>
<li>A steady, part-time weekday schedule—no weekends! </li>
<li>Opportunities to grow in the home services industry </li>
<li>The satisfaction of helping customers solve important issues every day </li>
</ul>
If you're passionate about great customer service, enjoy being part of a team, and want to make a meaningful impact, we’d love to hear from you!
 
Monday - Friday, 9-3
$12-$16 an hour based on experience

<h3>Job Description</h3>
Job Description
About Us:
Fortem International is one of the fastest-growing trade exhibition organizers in the world. With over 20 market-leading events across the UK, USA, and Europe, we bring together innovators, decision-makers, and world-class brands across industries—from tech and finance to sustainability, healthcare, and more. Our mission is to create unforgettable business experiences that drive growth and inspire change.
About the Role:
We are looking for an enthusiastic and relationship-driven Customer Service Representative to join our Hoboken office. This is an entry-level position, ideal for those starting their career and eager to build real-world experience in a fast-paced, people-focused environment.
In this role, you’ll connect with senior-level professionals, guiding them through event registration and ensuring they have an exceptional experience from start to finish. If you enjoy helping others, are confident on the phone, and want to work in a team that values personal growth, we want to hear from you.
This is a full-time, in-person position with a $40,000 base salary and unlimited commission potential.
Key Responsibilities:
Communicate with senior executives (CEOs, Directors, VPs) via phone, email, and LinkedIn to provide event information and support
Help prospective delegates understand the value of attending our conferences and ensure a smooth registration process
Offer exceptional customer service by listening to client needs and tailoring solutions
Serve as a trusted point of contact before, during, and after event registration
Meet individual outreach and engagement targets weekly and monthly
What We Offer:
$40,000 base salary + uncapped commission potential
Friendly, collaborative office environment in Hoboken, NJ
Full training and onboarding provided
Opportunity to speak with and learn from high-level professionals across industries
Clear paths for advancement within a growing global events company
Supportive team environment for those who are motivated and coachable
What You’ll Need:
Must be located in or able to commute to Hoboken, NJ
Must be authorized to work in the U.S.
Excellent communication and interpersonal skills
A passion for helping others and delivering great service
Comfortable speaking on the phone and building rapport
Organized, self-motivated, and open to feedback
Company DescriptionFortem International is a rapidly growing trade exhibition organization with offices in London, Las Vegas, Singapore, Bristol, and New Jersey . With over 20 years of experience, we specialize in market-leading exhibitions in various sectors including Technology, Healthcare, Retail, and Finance. Our team is highly motivated and dedicated to driving our continued success. 
<h3>Company Description</h3>
Fortem International is a rapidly growing trade exhibition organization with offices in London, Las Vegas, Singapore, Bristol, and New Jersey . With over 20 years of experience, we specialize in market-leading exhibitions in various sectors including Technology, Healthcare, Retail, and Finance. Our team is highly motivated and dedicated to driving our continued success.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
<li>Process phone plans</li>
<li>Handle forms of payment</li>
</ul>
​Qualifications:
<ul>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
<li>Reliability</li>
</ul>

<h3>Job Description</h3>
Job Description
Position: Customer Service Representative
Location: Deerfield Beach, FL (Hybrid 2-3 Days On Site/ Remote)
Duration: 1 Year Contract to Hire
Pay Rate: $17-$18 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Must Haves:
At least 2+ Years of customer service experience
Strong communication skills
Needs to be tech savvy (Microsoft applications)
High School diploma or equivalent
Pluses:
Previous Automotive Industry Experience
Day to Day:
<ul>
<li>Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle. These calls will be 2-3 Minute each in length assisting customers with automotive warranty and coverage of their policies.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Do you desire to make a difference in your team, your clients, and your patients' lives while feeling supported?
Culture is king in our practices! What does that mean? It means we hire, reward, and coach around our values. We know that each person brings unique skills and backgrounds that can make us better.
 
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, clients, and our teams.
? Speak Truth
? Choose Positivity
? Serve Well
? Own It
? Always Better
 
Position Purpose:
The purpose of this position inherently involves providing excellent customer care to our Willow Pet Hospital clients. The Customer Service Representative represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. This dynamic role requires a proactive and adaptable individual who can handle a variety of tasks with enthusiasm. The ideal candidate should be passionate about providing exceptional service to both clients and their beloved pets.
 
Essential Job Functions
? Assume primary responsibility for answering the practice phones
? Scheduling appointments for well, sick, and surgical appointments
? Issuing invoices and receiving payments after appointments
? Ensure lobby area remains clean and organized at all times
? Able to demonstrate both care and empathy to human and animal clients
? Answering telephone calls and returning emails
? Excellent organizational, time management, and multitasking abilities are required
? Greet all visitors to the practice; greeting clients and patients by name as they arrive for appointments and notify technical staff when they arrive. 
? Participate in the training of new staff members 
? Confirm all appointments by client’s preferred communication method (phone, email, text) the prior day, and make necessary adjustments.
? Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied.
Requirements:
? Previous experience working in veterinary practice or a customer-facing role in another organization.
? Must have excellent written and verbal communication skills.
? Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
? Must have exceptional telephone and computer skills.
? Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
? Preferred: Previous experience using a Practice Management System

<h3>Job Description</h3>
Job Description
Customer Service Representative - Loxley, AL
Duration: 6 month contract to hire/perm
Address: Loxley, Alabama 36551
Shift: Onsite Monday - Saturday 9:00 AM - 5:30 PM
<ul>
<li>Will still be given 2 days a week off (Sunday &amp; 1 day during the work week)</li>
</ul>
Pay Rate: $17/hr.
Job Description:
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
Day-to-Day:
<ul>
<li>Assist customers and business partners via telephone and email</li>
<li>Handle customer complaints in a calm, professional manner</li>
<li>Diagnose, assess, and resolve problems or issues</li>
<li>Monitor progress of delivery routes and assist drivers over the phone: dispatch to new addresses, routing and coordinating with drivers on status of deliveries, etc.</li>
<li>Process changes or cancellations to delivery orders</li>
</ul>
Requirements:
<ul>
<li>1+ years of customer service experience</li>
<li>Experience within a logistics/supply chain/warehouse setting</li>
<li>Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.</li>
<li>Strong communication skills and the ability to satisfactorily resolve issues</li>
<li>Solid ability to multitask with exceptional organizational skills</li>
<li>Ability to thrive under pressure while delivering solutions that exceed customer expectation</li>
</ul>

61,712 customer service representative Jobs