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<h3>Job Description</h3>
Job DescriptionAvailable Shifts 9:00 AM-6 PM and 11:00 AM -8:00 PM 
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence and reporting functions associated with the Customer Service Department. 
Required:
<ol>
<li>High School Graduate or equivalent.</li>
<li>Strong ability to relate to all customers.</li>
<li>Excellent communication skills.</li>
<li>Some knowledge of health care and insurance.</li>
<li>Computer and Keyboard skills.</li>
<li>Proper usage of the English Language.</li>
<li>Consistently displays a positive attitude. </li>
</ol>
Desired: 
<ol>
<li>1-2 year post high school education with focus on healthcare.</li>
<li>Previous call center experience.</li>
<li>Knowledge of medical terminology.</li>
<li>Knowledge of CPT and ICD-10 Coding. </li>
<li>Familiar with medical and hospital claims.</li>
</ol>
Responsibilities:
<ol>
<li>Takes an average of 40-60 incoming calls daily.</li>
<li>Keep pended work at tolerable range (when applicable).</li>
<li>Manage to work correspondence, faxes and e-mails in a timely manner.</li>
<li>Maintains monthly monitoring score of 90% accuracy or above on the 17 Points of Excellence.</li>
<li>Demonstrates a complete understanding of departmental policies and procedures.</li>
<li>Able to perform assigned tasks with minimal supervision.</li>
<li>Meets requirements on annual performance evaluation.</li>
<li>Increasing improvement in performance and job knowledge. </li>
<li>Documents calls according to departmental guidelines. </li>
</ol>
Equal Opportunity Employer
The Health Plan is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Health Plan strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. The Health Plan employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
 Available Shifts 9:00 AM-6 PM and 11:00 AM -8:00 PM 40

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionReady to Drive Your Career Forward? At Circle Logistics, were not just offering a job; were inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team! Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, weve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps! What Were Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you! Overview: As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: 
<ul>
<li>Enter new load orders into our proprietary web-based software</li>
<li>Initiate check calls to track and trace drivers on all pickups and deliveries</li>
<li>Communicate internally with drivers to ensure accurate documentation</li>
<li>Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays</li>
<li>Maintain and collect proper paperwork for each shipment</li>
<li>Work cooperatively with Sales and Dispatch to provide solutions for customers needs and resolve issues</li>
<li>Maintain an outbound call volume of 100 calls per day</li>
</ul>
 Skills/Abilities: 
<ul>
<li>1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics</li>
<li>Must have strong attention to detail</li>
<li>Ability to prioritize, balance, and organize information while completing multiple tasks.</li>
<li>Above-average proficiency in Google Drive and Microsoft Suite</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent teamwork skills</li>
</ul>
Education and Experience: 
<ul>
<li>High school diploma or equivalent required</li>
<li>Associate's degree preferred</li>
<li>Call center experience is a bonus</li>
</ul>
Benefits: 
<ul>
<li>$19.21 per hour</li>
<li>Full-time: 40 hours per week</li>
<li>Room for advancement in a fast-growing company that promotes from within</li>
<li>Paid holidays and paid time off</li>
<li>Health, vision, and dental insurance benefits</li>
<li>401(k) Plan</li>
</ul>
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, well keep the world moving!

<h3>Job Description</h3>
Job Description
Join Mercantile Bank as a Full-Time Customer Service Representative and immerse yourself in a dynamic environment where customer-centricity reigns supreme. Working onsite, you will have the opportunity to collaborate closely with a passionate team, solving problems and delivering exemplary service. Your daily interactions will empower customers and enhance their banking experience, allowing you to truly make a difference. Our culture is driven by innovation and inclusivity, providing you with the chance to contribute your ideas and insights in a supportive atmosphere.
With a focus on high performance and excellence, this role promises to challenge you professionally while maintaining a fun and energetic workplace. You will be at the forefront of our commitment to integrity and accountability, ensuring customers feel valued and respected. If you are looking to grow in a forward-thinking environment, this position is your gateway to a rewarding career at Mercantile Bank.
Core Responsibilities:
<ul>
<li>Creating a high-quality, positive, and customized customer experience</li>
<li>Assisting customers with their daily banking needs</li>
<li>Recommending and cross-selling products and service to assist customers to reach their financial goals</li>
</ul>
Why Mercantile Bank?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It’s more than being a financial institution, it’s being a trusted ally and community partner. As Michigan’s largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. 
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks’ vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look Into Your Day
As a Full-Time Customer Service Representative at Mercantile Bank, you will play a vital role in delivering outstanding customer service while maintaining the integrity of banking operations. Your responsibilities will include processing transactions, opening and servicing accounts, and ensuring compliance with bank policies and federal regulations. You will efficiently manage a cash drawer, handling deposits, withdrawals, and payments, all while actively promoting a positive banking experience for our clients.
With a focus on teamwork and collaboration, you will communicate professionally with both customers and colleagues, identifying cross-sell opportunities and connecting clients with the right team members. Emphasizing customer relations, you will support branch management by assisting with transactional services and promoting self-service options. Your diligence in identifying potential fraud scenarios and educating customers further enhances the professionalism and integrity for which Mercantile Bank stands.
Your role may also include leadership responsibilities in the absence of key team members, ensuring smooth branch operations and a commitment to excellence in customer service.
What We are Looking For
To thrive as a Full-Time Customer Service Representative at Mercantile Bank, a combination of essential skills and competencies is critical. Candidates should possess strong interpersonal and customer service skills to effectively engage with clients and foster positive relationships. Excellent verbal and written communication abilities are necessary to convey information clearly and professionally to both customers and colleagues. Adaptability is key in navigating an ever-changing banking environment while maintaining focus on service excellence.
Organization and attention to detail are crucial for accurate cash handling and data entry, ensuring transactions are processed without errors. Successful candidates must be comfortable multitasking and prioritizing job expectations in a fast-paced setting. A sales-oriented mindset will enable you to seize opportunities for cross-selling products and services, making previous sales experience a valuable asset. Ultimately, your ability to communicate effectively and connect with customers will be the cornerstone of your success in this role.
Requirements:
<ul>
<li>Adaptable to an Internally and Externally Changing Environment</li>
<li>Interpersonal &amp; Customer Service Skills</li>
<li>Sales and Customer Service Skills</li>
<li>Effective and Efficient Communication Skills (Verbal and Written)</li>
<li>Organization and Attention to Detail</li>
<li>Cash handling/data entry with accuracy</li>
<li>Ability to prioritize and multitask job expectations</li>
<li>Cross-selling products and services when opportunities are uncovered</li>
</ul>
Preferred Qualifications
<ul>
<li>Previous sales experience</li>
</ul>
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job DescriptionDescription:
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
 
Position: Customer Service Representative
 
Position Reports To 
Branch Manager/CSR Director
 
 
Position Summary
 As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
 
 
Let’s start with what’s important to you. The Benefits.....
<ul>
<li>Medical Insurance- multiple plans to choose from</li>
<li>Dental &amp; Vision Insurance</li>
<li>Short Term Disability &amp; Long Term Disability Options</li>
<li>Life Insurance </li>
<li>Generous PTO plan</li>
<li>Paid Holidays </li>
<li>401K </li>
<li>401K match</li>
<li>Competitive Pay </li>
</ul>
Essential Responsibilities:
Have a comprehensive understanding of the following:
<ul>
<li>All products we carry</li>
<li>Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs</li>
<li>Basic Brightree Functions</li>
<li>Proper Intake Procedures</li>
<li>Insurance Verification and Eligibility</li>
<li>CMN Requirements and Prior Authorizations</li>
<li>Documentation Requirements of the Equipment</li>
<li>Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)</li>
<li>Difference Between Verbal, Written and WOPD orders</li>
<li>Complaint Resolution Procedures</li>
<li>Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.</li>
<li>Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.</li>
<li>Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.</li>
<li>Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.</li>
<li>Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.</li>
<li>Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.</li>
<li>Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.</li>
<li>Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.</li>
<li>Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.</li>
<li>Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.</li>
<li>Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.</li>
<li>Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.</li>
<li>All patient files and information are maintained and current at all times.</li>
<li>Participates in company training programs</li>
<li>Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.</li>
<li>Timely filing of all necessary paperwork into patient charts.</li>
<li>Assist in working various computer reports for quality assurance.</li>
<li>Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.</li>
<li>Strict adherence to all company policies and procedures.</li>
<li>Performs schedules hours, staggered shifts in accordance to the needs of the company.</li>
<li>Perform all above duties in other company locations when required.</li>
<li>May perform other duties not specifically listed in this position description as assigned by supervisor.</li>
<li>Continually strive to develop your knowledge and skills in all areas of your job.</li>
</ul>
 
Requirements:
Position Qualifications
<ul>
<li>High School Diploma or equivalent</li>
<li>Previous experience in a Clerical or Customer Service environment</li>
<li>Knowledge of Microsoft Office (Word, Excel) etc.</li>
<li>Proficient general office skills (typing, computer, fax, filing, multiple phone line)</li>
<li>Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred</li>
</ul>
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
 
FLSA Status
Non-Exempt
Licenses, etc.
None

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
The Call Center is part of a bigger team of people who are the frontline role in providing customers with exceptional experiences. The job encompasses customer service, sales, accounting (accounts receivable) and daily interaction with the Operations Team. The daily work environment is fast paced with constantly changing opportunities where full product and process knowledge are required. Independent commitment to excellence will produce the best performance. The position also requires industry knowledge, product awareness, and an ability to sell value.
 
Job Responsibilities
The responsibilities of the Customer Service Representative (CSR) will include, but are not limited to:
<ul>
<li>Product knowledge and pricing. Be able to offer all available products to the customer or caller so they can make an informed decision about their rental and service selection.</li>
<li>Operational knowledge. Have a complete understanding of order fulfillment, so that all critical items are covered and incorporated into each customer order.</li>
<li>Complete understanding of the entire customer service process including order entry, complaint handling, inventory availability, service issues, and accounts receivable.</li>
<li>Handle customer management through email and extensive phone communication.</li>
<li>Technology knowledge. Be able to work with all software the company uses to manage and maintain customers.</li>
<li>Create proposals including cost estimates using basic spreadsheets.</li>
<li>Be ready and able to answer any inbound telephone call, including redirecting to the appropriate department if not Sales/Customer Service.</li>
<li>Educate customers on operational standards that enable 100% customer satisfaction.</li>
<li>Assisting with collections to ensure customer accounts are paid promptly.</li>
<li>Other duties as assigned, including administrative duties.</li>
</ul>
Normal Business Hours: 7:00 am – 5:00 pm, Monday – Friday
 
About Tidy Services
Since 1994, Tidy Services has been a local family-owned business providing portable sanitation services to Southwest Virginia. Our growth over the years has expanded to include a wide variety of services including portable restrooms, restroom trailers, roll-off dumpsters, septic tank cleaning, and grease trap cleaning.
Tidy Services is still that local family-owned business focused on customer satisfaction. We are a team of professionals who take pride in providing our clients with sanitary solutions that protect our environment and enhance our standard of living.
 
Benefits
Paid time off, holidays, medical, dental, and vision insurance, life Insurance &amp; 401k with matching
 
Tidy Services provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
 
 
Requirements:
<ul>
<li>High school diploma or GED</li>
<li>1-2 years’ experience in call center, customer service, and/or reception position</li>
<li>Knowledge and experience using Microsoft Office and Gmail.</li>
<li>Experience with databases and spreadsheets. </li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription As a Customer Service Representative, you will be the main point of contact for our clients, providing exceptional support and assistance. You will handle client inquiries, offer guidance, and ensure a positive experience. This role requires effective communication and problem-solving skills to address customer needs efficiently. Key Responsibilities
<ul>
<li>Provide top-notch customer support via phone and email.</li>
<li>Address and resolve client inquiries and concerns professionally.</li>
<li>Maintain accurate records of customer interactions.</li>
<li>Collaborate with internal teams to improve service quality.</li>
<li>Proactively follow up with clients to ensure satisfaction.</li>
<li>Assist clients with account-related information and updates.</li>
</ul>
 Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent; associate degree preferred.</li>
<li>Strong verbal and written communication skills.</li>
<li>Excellent problem-solving abilities and attention to detail.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Ability to work independently and as part of a team.</li>
<li>Customer-focused attitude with a passion for helping others.</li>
</ul>
 Benefits
<ul>
<li>Competitive salary ($35,000 - $47,000 per year).</li>
<li>Health, dental, and vision insurance.</li>
<li>Paid time off and holidays.</li>
<li>Opportunities for professional development and growth.</li>
<li>Collaborative and supportive team environment.</li>
</ul>

<h3>Job Description</h3>
Job Description
POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families. WHAT YOU’LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun • Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital’s services and products to existing and prospective customers • Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs • Assist incoming clients. Document and enter the pet’s history, requested services, and other pertinent information within the practice management software • Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team • Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient’s service needs. Refer the patient to the appropriate veterinary staff as needed • Review estimates and treatment plans with clients • Assist outgoing clients by providing all necessary instructions, information, and invoices • Dispense prescription items per the Veterinarian's instructions and sells retail products • Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer • Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets • Comply with all practice policies, quality assurance guidelines, and minimum standards of care • Perform other duties and projects as requested WHAT WE’RE LOOKING FOR (Essential Qualifications): Education: • High School Diploma or GED required Professional Licenses/Certifications: None Experience: • 1+ years experience in retail sales or customer service preferred • Experience in a medical facility desired Knowledge, Skills and Ability: • Ability to provide effective customer service principles • Basic knowledge of medical terminology • Basic proficiency with a variety of computer programs including Microsoft Office Suite • Basic written, verbal, and active listening communication skills • Strong customer relations and interpersonal skills • Exercises tact and diplomacy in dealing with sensitive issues and situations • Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions • Strong organizational and time management skills • Effectively and quickly responds to requests in a proactive manner • Strong attention to detail and high level of accuracy PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Must be able to work flexible hours specifically evenings, weekends, and holidays.

<h3>Job Description</h3>
Job Description
BASIC PURPOSE:
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options.
ESSENTIAL FUNCTIONS:
Customer Service Duties
· Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”)
· Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers.
· Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction.
· Offer current promotional items to all customers. 
· Offer credit card application and information to all customers.
Visual Communications 
· Stock and maintain all displays and coolers to ensure they are visually appealing to customers.
· Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness.
· Ensure that all prices are displayed correctly for each product.
· Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager.
· Keep the food and beverage area clean, neat, and well stocked with all necessary items.
Food and Beverage Handling 
· Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. 
· Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages.
Cash Handling
· Accurately conduct all cash, debit, credit transactions on cash register (POS). 
· Preform simple math calculations. 
· Make sure all money is dropped in the safe according to company policy and procedures.
Maintenance/Cleanliness Duties
· Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser).
· Removes and disposes of trash and debris outside/inside. 
· Sweep and Mop floors.
· Clean station restrooms.
Miscellaneous
· Follows Shift Duties schedule for correlating shift.
· Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol).
· Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.)
· Performs all other duties assigned. 
JOB QUALIFICATION REQUIREMENTS:
The incumbent must be able to work any shift, Sunday – Saturday to support the company’s business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through.
Knowledge/Experience:
High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. 
Software, Tools and Equipment:
You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning.
Other Requirements:
As a team member you will represent Hassan &amp; Sons. While you are on the job, Hassan &amp; Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan &amp; Sons, Inc. Appearance &amp; Image Guide for additional information. 
PHYSICAL AND VISUAL ACTIVITIES:
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.
The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. 
WORKING ENVIRONMENT:
Gas station with food mart.

<h3>Job Description</h3>
Job Description
BLISS Car Wash
Customer Service Representative - $500 Sign on Bonus
Base $16.50 - $19.00 hourly base pay, plus commission and incentives.
Benefits:
<ul>
<li>$500 Sign on Bonus</li>
<li>Hourly plus commission and incentives</li>
<li>Flexible working hours</li>
<li>Medical, Dental, Vision, Critical Illness &amp; Accident Insurance Plans</li>
<li>401k with Employer Matching </li>
<li>FREE weekly car washes</li>
<li>We offer the opportunity for growth within the Bliss family and value each one of our team members</li>
</ul>
Bliss Car Wash is rapidly growing and looking for energetic, smiling team members.
At Bliss we make a difference one car at a time. It’s not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we’ll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We’re all part of life on this planet and together we can make it better.
 If this sounds like you, then Bliss wants to invest in you and your future.
Duties include, but are not limited to:
<ul>
<li>Greet guests and create an exceptional first impression for all guests.</li>
<li>Educate all guests on wash, upgrade, and membership packages.</li>
<li>Be able to process payments. </li>
<li>Ensure all vehicles are loaded safely and correctly onto the conveyor.</li>
<li>Prep the vehicle within company guidelines.</li>
<li>Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines.</li>
<li>Provide excellent service to ensure all guests have a great experience.</li>
<li>Maintain a safe and clean work area.</li>
<li>Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.) </li>
<li>Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.</li>
<li>Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions.</li>
<li>Follow company safety protocol.</li>
<li>Be a team player.</li>
</ul>
Job Qualifications
Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED.
Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training.
Skills: Build great relationships with guest and co-workers through great communication and follow through.
Work Schedule: Full time &amp; Part time employees that have the ability to work varied hours/days as business dictates. 
Reporting Relationships: Reports to the Site Manager.
Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure.
Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment.
BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.
We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.
We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness &amp; Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.

<h3>Job Description</h3>
Job Description
We are committed to making a difference in the lives of those in need. We rely on the generosity of our donors and supporters to fund charities vital programs, and we strive to create meaningful relationships with everyone who engages with us. We’re looking for a compassionate Customer Service Representative to join our team and provide exceptional support to our donors, event coordinators and community partners.
As a Customer Service Representative, you will play a key role in maintaining positive and lasting relationships with our contributors. You will be responsible for educating our contributors on the ways their donations are making a meaningful impact, assisting with donation processing, and ensuring our donors feel valued and appreciated. Your role is essential in helping us continue our mission of service and compassion.
Key Responsibilities:
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Provide outstanding customer service by assisting with inquiries and offering support in person.
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Assist donors with donation processing, including providing receipts 
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Address donor concerns or issues with empathy and professionalism, ensuring an excellent experience.
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Maintain accurate donor records and ensure timely acknowledgment of donations.
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Collaborate with the fundraising team to keep donors engaged and informed about our programs and initiatives.
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Support the creation of personalized thank-you messages and other donor communications.
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Promote charity’s values and programs, encouraging new support and volunteer opportunities.
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Qualifications:
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Previous experience in customer service, particularly in the nonprofit or charity sector, is preferred.
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Strong communication skills with the ability to engage positively with diverse audiences.
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Compassionate, patient, and empathetic, with a genuine passion for our cause.
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Ability to maintain a high level of professionalism while handling sensitive information..
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Strong organizational skills and attention to detail.
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What We Offer:
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Weekly base pay.
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Comprehensive training and ongoing support.
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Opportunity to work with a passionate and mission-driven team.
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The chance to make a tangible impact in the community. 
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We are an equal opportunity employer and encourage all to apply that are able to pass background screenings.
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