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<h3>Job Description</h3>
Job Description
Title: Application Support Manager
Location: Dallas, TX (Onsite 5 days’ work from office) fully onsite
Rate: &nbsp;on C2C/W2/1099
Technologies he should know are :(Hands on is not required, but should be able to articulate in technical terms on issues, root causes, etc)
.NET Core, Microservices, Any UI Framework (React, Angular), SQL Server. Should have knowledge on Cloud (AWS, Azure) and knowledge of 
Content management systems would be an advantage.
Can you please look at someone who can understand technology, understand system architecture and has good knowledge of support processes, 
Monitoring, Root cause analysis. Please see summary below:
Area
Responsibilities
Incident Management
Triage, assign, track tickets, ensure SLA compliance
Technical Leadership
Root cause analysis, guide troubleshooting, escalate, collaborate on resolution
Collaboration
Liaise with Product, Delivery, Business, SEO, and Architecture teams
Monitoring &amp; Improvement
Analyze Datadog, suggest improvements, automate, drive platform enhancements
Reporting
Ticket analytics, performance metrics, continuous improvement recommendations
Knowledge Sharing
Training, mentoring, documentation, knowledge base management
SEO &amp; CWV
Analyze reports, plan improvements with tech/SEO teams
Compliance &amp; Best Practice
Ensure security/compliance, promote best practices
This role is a blend of technical expertise, leadership, and cross-functional collaboration, requiring strong communication skills and a proactive approach to platform reliability and user experience.
Job Summary:
We are looking for an experienced and customer-focused Technical Support Manager to lead our software support team. This role involves managing day-to-day support operations, handling escalations, driving process improvements, and ensuring timely and effective resolution of technical issues for our software products or platforms. The ideal candidate will bring a combination of technical expertise, leadership experience, and a passion for customer satisfaction.
Key Responsibilities:
<ul>
<li>Lead and mentor the technical support team in delivering high-quality, responsive support for our software products (SaaS, desktop, or mobile).</li>
<li>Oversee ticket queues, prioritize critical issues, and ensure resolution within defined SLAs.</li>
<li>Serve as the escalation point for complex or high-priority technical issues and customer concerns.</li>
<li>Work closely with engineering, product management, and QA teams to resolve recurring problems and drive product improvements.</li>
<li>Analyze support metrics and customer feedback to identify trends, root causes, and improvement opportunities.</li>
<li>Maintain and improve internal knowledge bases, FAQs, and technical documentation.</li>
<li>Recruit, train, and develop support engineers and specialists to maintain a high-performing team.</li>
<li>Contribute to customer onboarding, training, and product rollout processes when needed.</li>
<li>Implement best practices in incident management, problem management, and service delivery.</li>
<li>Ensure compliance with data security, privacy policies, and customer SLAs.</li>
</ul>
Required Skills &amp; Qualifications:
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li>
<li>10+ years of experience in technical support, with at least 5 years in a managerial or team lead role within a software company.</li>
<li>Strong technical understanding of modern software stacks that includes (Java, .NET, Node.js, React, SQL/NoSQL, REST APIs).</li>
<li>Strong expertise in handling public facing websites that includes Real User Monitoring with RUM tools like Datadog&nbsp;</li>
<li>Strong Experience with SaaS platforms, cloud infrastructure (AWS, Azure, GCP), or DevOps tools (Docker, Kubernetes) is preferred.</li>
<li>Hands-on knowledge of ticketing and support tools like Azure Devops, Jira, Zendesk, Freshdesk, or ServiceNow.</li>
<li>Exceptional communication, leadership, and problem-solving skills.</li>
<li>Strong customer focus and ability to handle challenging situations professionally.</li>
</ul>

Application Support Manager:: Dallas, TX (Onsite 5 days' work from office)

<h3>Job Description</h3>
Job DescriptionSalary: 
Location:Remote
 
About Social Driver
 
Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our company mantra captures our mission, culture, and values: We believe the future is bright, all progress is social, and the drivers make history. We aim to provide our clients with digital solutions that help them meet their goals and, through that work, make an impact for a brighter future for all. You can learn more about us here.
 
As the Project Manager, you will:
<ul>
<li>
<ul>
<li>Lead all aspects of our small to medium sized client projects to ensure our projects are on task.</li>
<li>Speak directly with clients and coordinating with project team members.</li>
<li>Lead client check-in meetings and internal allocation meetings for client projects.</li>
<li>Contribute to the improvements of current project management processes.</li>
<li>Manage current project budgets.</li>
<li>Manage project allocations + timelines</li>
<li>Goals and Expectations:</li>
</ul>
</li>
<li>Goal: Exhibit ownership of all aspects of a project at Social Driver, including taking the first attempt at resolving issues, creating and managing budgets, and identifying new opportunities and processes.</li>
<li>How: A Project Manager will work with the project team to ensure that their projects are being completed in a timely manner, on budget, on task and with a high degree of client satisfaction.</li>
</ul>
 
Required Qualifications:
 
<ul>
<li>Bachelors Degree</li>
<li>1-3 years of agency project management.</li>
<li>Demonstrated understanding of WordPress and Drupal website development projects.</li>
<li>Demonstrated understanding of SEO/SEM and graphic design projects.</li>
<li>Demonstrated understanding of social media</li>
<li>Strong organizational skills and process-oriented.</li>
<li>Excellent customer service skills.</li>
<li>Able to work independently and with a team.</li>
<li>Strong written and verbal communications.</li>
<li>Experience with project management tools: Asana and Basecamp.</li>
<li>Experience with G Suite (Google).</li>
<li>Experience with Excel and Word applications.</li>
</ul>
 
Bonus Points:
 
<ul>
<li>Strong problem-solving ability,</li>
<li>Self -starter</li>
<li>Experience/proficiency with team allocation tools</li>
<li>Working knowledge of Adobe products </li>
</ul>
How to Apply:
 
Apply online with your resume and a cover letter that outlines how you would be a great fit for the position.
 
Benefits:
 
We take pride in our culture and offer a competitive salary with great benefits, like flexible PTO, 401k, continuing education, phone reimbursement, medical dental, and vision, short-term/long-term disability, a bike-share membership, flexible work schedules including Fast Lane and No Meeting Fridays, and great colleagues.
 
Commitment to DEI:
 
Social Driver is committed to advancing diversity, equity, and inclusion in hiring, marketing, programming, and in all other aspects of the work we do. Diversity, equity, and inclusion are deeply connected to our mission, our success, and our culture.

Project Manager

<h3>Job Description</h3>
Job DescriptionSalary: 55,000 Annually 
Job Title:Marketing Manager
Location:Wichita, Kansas; Omaha, Nebraska; Harlan, Iowa; Joplin, Missouri (Hybrid)
Job Type: Full-Time (Exempt)
Travel: Minimal to company events
 
Company:OXEN Technology
 
About Us:OXEN Technology, where technology meets excitement and every day brings a new challenge! Established in 1985, were a dynamic Managed Security and IT Service Provider offering cybersecurity services, traditional network and cloud management services, professional consulting services, and modernizing technical infrastructures through customized projects for our amazing clients. Our mission is to protect and empower businesses through layered security, proactive services, and strategic partnerships.
 
OXEN Technologys culture is built on unity, ownership, evolution, and excellence. The company fosters teamwork, accountability, continuous improvement, and a commitment to delivering outstanding services. Leadership is dedicated to maintaining an inclusive, growth-oriented environment where every employee can thrive and contribute to the companys success.
 
OXEN Technology is on the hunt for a dedicated Marketing Manager to lead a small team and help us soar to new heights!
 
Job Description
Position Overview: Are you ready to be the creative force behind the OXEN brand? As our Marketing Manager, youll be the storyteller, strategist, and cheerleader for OXEN Technology. Youll craft campaigns that turn heads, build buzz, and help us connect with businesses that need our services. You will report to the President and managed a small team. The marketing department will be yours to lead, manage and measure with keen insights into results and ROI. The primary marketing and sales tools are within the HubSpot platform, you will need to efficiently run it. Though OXEN services work in any size of environment and any industry, the targeted focus will be on promoting OXENs bundles and managed services to regulated industries and mid-market organizations. If you thrive in a fast-paced environment, love all there is in marketing, and exceeding goals, this is the role for you. 
 
Key Responsibilities
<ul>
<li>Lead the Charge: Design and execute marketing campaigns that make OXEN stand out in the MSP/MSSP crowd.</li>
<li>Grow Our Garden: Nurture leads and relationships help our client base blossom year after year!</li>
<li>Be Our HubSpot Hero: Master the ins and outs of HubSpot automate campaigns, track leads, and uncover insights that help our marketing efforts shine. If theres a HubSpot hack, you know it (or youll find it)!</li>
<li>Be a Brand Champion: Shape our voice across social media, email, events, and more. Make every touchpoint memorable and actionable.</li>
<li>Team Up: Collaborate with sales, tech, and leadership to create marketing magic and loads of MQLs.</li>
<li>Unleash Your Creative Superpowers: Use your mastery of Adobe Creative Suite (Photoshop, Illustrator, InDesign, and more) to design eye-catching visuals, craft compelling content, and bring our brand to life!</li>
<li>Blog &amp; Newsletter Boss: Keep our blog buzzing with fresh, insightful content and make our quarterly newsletter a must-read for clients and prospects. Share stories, tips, and updates that showcase OXENs expertise and keep everyone excited about whats next!</li>
<li>Website Wizard: Keep our website fresh, engaging, and up to date. Showcase our services, share our latest wins, and make sure every visitor gets the best first impression of OXEN Technology.</li>
<li>SEO &amp; Keyword Superstar: Optimize our website and content for search engines, boost our rankings, attract more visitors, and make sure OXEN Technology is easy to find for businesses searching for IT and cybersecurity solutions.</li>
<li>Analyze &amp; optimize: Track results, celebrate wins, measure ROI, and tweak strategies to keep us ahead of the curve.</li>
<li>Stay Curious: Keep up with industry trends and bring fresh ideas to the table.</li>
</ul>
 
Qualifications
<ul>
<li>1-3 years of marketing experience bonus points for MSP, Cybersecurity, or IT background.</li>
<li>Creative storytelling skills make tech sound exciting and accessible.</li>
<li>Ability to simplify technical concepts take the tech speak out.</li>
<li>Understanding of cybersecurity concepts (e.g., EDR, MFA, SIEM).</li>
<li>Strong written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li>
<li>Self-starter attitude with excellent attention to detail, time management, and organizational skills.</li>
</ul>
 
Required Skills
<ul>
<li>Experience managing HubSpot platforms.</li>
<li>Experience with marketing campaigns and social media management.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to multitask and manage multiple opportunities simultaneously.</li>
<li>Attention to detail and a proactive approach to tasks.</li>
<li>Comfortable with KPI tracking and reporting.</li>
</ul>
 
Benefits
<ul>
<li>Insurance: Health, Vision, Dental Insurance</li>
<li>Retirement Plan: 401k with match</li>
<li>Time off: Paid vacation and sick leave</li>
<li>Flexibility: Hybrid work schedule, enabling you to create a work-life balance.</li>
<li>Future Opportunities: Impress us, and additional career opportunities could open!</li>
</ul>
 
Equal Employment Opportunity Statement
OXEN Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
 
Ready to Join the Fun?
If youre excited to make an impact, grow your career, and have fun along the way, apply to send us your resume and cover letter telling us why youre the perfect fit for OXEN!

Marketing Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Were not looking for another button-pusher. CMS Mortgage is searching for a Marketing Manager who wants to build a brand that dominates, leads, and actually means something.
Who We Are: Were CMS Mortgage. Systems meet soul herewhere growth is real, culture is everything, and we scale with heart. Were bold, tech-forward, and obsessed with making an impact for our clients, our team, and the mortgage industry.
Who You Are: Youre a digital-native marketer who lives for innovation. Youre not just up to dateyoure ahead of the curve, especially when it comes to AI and digital presence. You want to build a movement, not just run campaigns. You see yourself leading, not waiting for orders. You want to recruit, mentor, and empower a team thats hungry to win.
Youll Thrive Here If You
<ul>
<li>Get fired up by results, not just busywork.</li>
<li>Want to create, not just implement.</li>
<li>Lead from the front and set the standard.</li>
<li>Use AI tools and digital platforms like a pro.</li>
<li>Arent afraid to test, fail fast, fix, and try again.</li>
<li>Love collaborating with high-performers who push you.</li>
<li>Embody our G.R.O.W.T.H. core values: Genuine Integrity (Be You), Resilience, Own Your Path, Work as Family, Think Bigger, Hospitality First.</li>
</ul>
What Youll Do:
<ul>
<li>Own the Digital Brand. Youll craft and execute strategies to make CMS Mortgage unmissable onlineweb, social, ads, and beyond.</li>
<li>Leverage AI &amp; Next-Gen Tools. If you can automate it or make it smarter, you do. From content to campaign reporting, youll use tech to dominate.</li>
<li>Lead with Vision. Youre building and mentoring your own marketing teamrecruiting, coaching, and scaling the people around you.</li>
<li>Content &amp; Community. Drive our content engine, elevate thought leadership, and engage with communities (online and off).</li>
<li>Test, Measure, Repeat. You believe data is the north star, not a suggestion. You optimize for what wins.</li>
<li>Push the Industry. You set trends, not follow them. Youre not afraid to take risks and own the outcome.</li>
</ul>
What You Bring:
<ul>
<li>3+ years in digital marketing, ideally with B2C experience (mortgage/real estate/finance a plusbut not required if youre a rockstar).</li>
<li>Fluent in digital strategy, social, paid ads, SEO, content, AI tools (ChatGPT, Jasper, Canva, etc.), and marketing analytics.</li>
<li>Track record of building and leading high-performing teams.</li>
<li>Portfolio that shows youre more than just a doeryoure a builder, a leader, a movement maker.</li>
<li>Excellent communicatorbold, real, and relatable.</li>
<li>Growth mindset. Relentless. Never the victim, always the owner.</li>
</ul>
Bonus Points If You:
<ul>
<li>Have experience in the mortgage, real estate, or fintech world.</li>
<li>Are bilingual (English/Spanish).</li>
<li>Can show us how youve used AI to get next-level results.</li>
</ul>
What We Offer:
<ul>
<li>A seat at the tableyour voice will be heard.</li>
<li>Supportive, family-first culture with real leadership and ownership.</li>
<li>Opportunity to scale a national brand.</li>
<li>Competitive salary + bonus structure.</li>
<li>Flexible work environment and ongoing training.</li>
<li>Real growth. No limits.</li>
</ul>
Ready to build something that matters? Apply now and lets make history.

Marketing Manager: Digital & AI-Focused | Build the Movement at CMS Mortgage

<h3>Job Description</h3>
Job DescriptionSalary: 
Digital Marketing Director
About Us
Velocity and its portfolio of brands are the nations leading builders of Re-Engineered Classics, redefining what it means to own a classic. Our vehicles arent just restored; theyre entirely reborn. By blending timeless design with todays performance, comforts, and technology, we set the standard for how classics are built, owned, and driven. Every product we create is crafted without compromise, honoring the past while delivering the experience of today.
 
Velocitys Culture and Core Values
Success at Velocity requires a whatever it takes mentality. We embody grit, demonstrating perseverance, resilience, and unwavering determination in the face of challenges. We are adaptable, embracing change, adjusting to new circumstances, and continuously seeking ways to improve processes and outcomesbecause growth does not come from comfort.
 
We take ownership, assuming full responsibility for tasks, decisions, and outcomes, whether successes or setbacks, without shifting blame. Thats not my job is not in our vocabulary; when one part of our team falls short, we all do.
 
Finally, our ambition fuels our drive to excel, improve, and uphold the highest standards for both personal and professional growth. This mindset defines who we are and ensures our continued success.
 
Overview
The Digital Marketing Director at Velocity and its portfolio of brands leads the development, execution, and optimization of all digital marketing initiatives. This leader brings a player-coach mindset: able to execute campaigns directly while also inspiring, mentoring, and managing high-performing digital team members in a dynamic, cross-functional environment.
 
The role manages the digital marketing budget and is accountable for delivering measurable growth across paid media, SEO, social media, web, email, and CRM. The ideal candidate is data-driven, performance-focused, and comfortable translating analytics into actionable strategies that support Velocitys business objectives and elevate its portfolio of brands. 
 
Job Level
Director
 
Reports To
VP of Marketing
 
Duties and Responsibilities
Digital Strategy &amp; Leadership
<ul>
<li> Develop and execute digital marketing strategies across paid, owned, and earned channels that drive awareness, engagement, and revenue.</li>
<li>Translate business objectives into measurable KPIs and digital campaigns.</li>
<li>Manage the digital marketing budget, ensuring efficient allocation of spend across channels for maximum ROI.</li>
<li>Lead with a player-coach approach: execute key initiatives while mentoring, managing, and growing digital team members.</li>
<li>Ensure all digital campaigns and content adhere to brand guidelines and maintain consistency across Velocity and its portfolio of brands.</li>
</ul>
Performance Marketing &amp; Analytics
<ul>
<li>Oversee paid media campaigns (search, social, display, retargeting), ensuring they deliver qualified leads and strong ROI.</li>
<li>Define and monitor KPIs including CAC, ROAS, conversion rates, lead quality, and funnel performance.</li>
<li>Build dashboards and reports that tie digital activity directly to revenue and business growth.</li>
<li>Implement A/B testing, attribution modeling, and conversion rate optimization to continuously improve performance.</li>
<li> Foster a culture of experimentation, ensuring all digital channels are regularly tested and optimized for performance.</li>
</ul>
SEO, Web, and Digital Experience
<ul>
<li>Lead SEO strategy, including keyword planning, on-page optimization, and technical SEO.</li>
<li>Collaborate with IT and web teams to ensure websites are optimized for UX, performance, accessibility, and conversion.</li>
<li>Conduct regular audits of content, navigation, and site flow to identify optimization opportunities.</li>
<li> Ensure analytics tagging and tracking infrastructure is accurate and reliable. </li>
</ul>
Email, Social, and Database Marketing
<ul>
<li>Direct the strategy, content, and execution of email campaigns, SMS/text initiatives, and CRM-based nurturing programs.</li>
<li>Oversee social media strategy (paid and organic), ensuring alignment with brand goals and measurable audience growth.</li>
<li>Ensure database segmentation, targeting, and automation are leveraged to increase engagement and conversions.</li>
<li> Partner with creative and video teams to maximize the impact of digital storytelling across channels.</li>
</ul>
Video &amp; Content Strategy
<ul>
<li>Collaborate with creative leadership to develop video and digital content strategies that support campaigns and build brand equity.</li>
<li>Ensure digital content is audience-centric, compelling, and consistent with brand standards.</li>
</ul>
Sales &amp; Pipeline Alignment
<ul>
<li> Partner closely with sales leadership to align digital campaigns with pipeline goals.</li>
<li>Ensure leads generated from digital channels are qualified, nurtured, and tracked effectively through CRM.</li>
<li>Share digital performance insights with sales to improve close rates and revenue contribution.</li>
</ul>
Agency &amp; Vendor Management
<ul>
<li>Manage digital marketing agencies and vendors, reviewing media plans, creative, and reports to ensure accountability and results.</li>
<li>Oversee contracts, budgets, and invoices to ensure spend aligns with strategic goals.</li>
<li>Cultivate relationships with digital platform reps, influencers, and industry experts.</li>
</ul>
Competitive Insights &amp; Innovation
<ul>
<li>Conduct regular industry, competitor, and platform analyses to keep Velocity ahead of trends.</li>
<li>Evaluate and adopt emerging technologies, platforms, and digital practices that enhance performance.</li>
<li>Monitor potential digital reputation risks, addressing issues quickly in collaboration with leadership and PR.</li>
</ul>
MarTech &amp; Infrastructure
<ul>
<li>Own the evaluation, implementation, and optimization of marketing technology platforms (CRM, automation, analytics, reporting tools).</li>
<li>Ensure the digital infrastructure is scalable and supports future growth across multiple brands.</li>
</ul>
 
Key Performance Indicators (KPIs)
Performance &amp; ROI
<ul>
<li>Meet or exceed ROAS and CAC targets across paid media campaigns.</li>
<li>Drive consistent improvements in conversion rates across digital channels.</li>
<li>Deliver quarterly increases in qualified leads and opportunities sourced from digital campaigns.</li>
</ul>
Channel Growth &amp; Optimization
<ul>
<li>Achieve measurable SEO improvements in keyword rankings, organic traffic, and domain authority.</li>
<li>Increase website conversion rates through ongoing UX and CRO initiatives.</li>
<li>Deliver year-over-year increases in email/SMS engagement rates and database growth.</li>
<li>Ensure social media channels show consistent growth in reach, engagement, and lead contribution.</li>
</ul>
Analytics &amp; Reporting
<ul>
<li>Provide accurate monthly and quarterly reporting on digital performance, pipeline contribution, and ROI.</li>
<li>Ensure 100% accuracy of analytics tagging and tracking infrastructure.</li>
<li>Implement a regular cadence of testing (A/B, multivariate) with documented learnings and optimizations.</li>
</ul>
Team &amp; Leadership
<ul>
<li>Establish and maintain clear performance goals for digital team members.</li>
<li>Provide regular coaching, training, and feedback to improve execution and performance.</li>
<li>Foster cross-team collaboration with creative, PR, and sales to align campaigns and messaging.</li>
</ul>
Agencies &amp; Vendors
<ul>
<li>Hold agencies accountable for delivering against contracted KPIs and timelines.</li>
<li>Ensure all vendor spend is aligned with strategic priorities and delivers measurable results. </li>
</ul>
Business Contribution
<ul>
<li>Demonstrated quarterly contribution of digital marketing to recognized revenue contracts.</li>
<li>Clear attribution of digital campaigns to pipeline growth and closed deals.</li>
</ul>
 
Required Skills and Abilities
<ul>
<li>Strong expertise in digital performance marketing, analytics, and ROI optimization.</li>
<li>Proven ability to run and optimize digital marketing budgets across multiple channels.</li>
<li>Hands-on experience with SEO/SEM, Google Analytics, Google Tag Manager, and paid media platforms (Google Ads, Facebook/Instagram Ads Manager, LinkedIn Ads).</li>
<li>Proficiency in CRM and marketing automation tools (HubSpot preferred).</li>
<li>Familiarity with HTML, CSS, JavaScript, technical SEO, and UI/UX design principles is a plus.</li>
<li>Excellent leadership skills with a player-coach mindsetable to both execute and mentor.</li>
<li>Strong communication and presentation skills, with the ability to collaborate across departments and with leadership.</li>
<li>Ability to thrive in a high-growth, fast-paced, multi-brand environment.</li>
</ul>
 
Education Background and Experience
<ul>
<li>Bachelors degree in Marketing, Business, Communications, or related field required; MBA preferred.</li>
<li>710 years of progressive digital marketing experience, including at least 3 years in a director-level leadership role.</li>
<li>Proven success driving measurable growth through digital campaigns and analytics.</li>
<li>Experience in automotive, luxury, lifestyle, or multi-brand environments strongly preferred.</li>
</ul>
 
Physical Demands (To include but not limited to)
<ul>
<li>Prolonged periods of sitting at a desk or workstation.</li>
<li>Frequent use of hands for typing and computer work.</li>
<li>Regular communication with vendors, agencies, and internal teams via in-person, phone, or video.</li>
<li>Occasional travel for events, meetings, or vendor/agency visits.</li>
</ul>
 
Benefits Include
<ul>
<li>Compensation: Pay is based on experience and qualifications</li>
<li>Health &amp; Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days</li>
<li>Retirement: 401(k) with company match after 6 months at next enrollment period</li>
<li>Paid Time Off: Paid time off and paid holidays</li>
<li>Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment</li>
</ul>
 
Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.
Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Digital Marketing Director

<h3>Job Description</h3>
Job Description
Title: Application Support Manager
Location: Dallas, TX (Onsite 5 days’ work from office)
Local Candidate only
Technologies he should know are :(Hands on is not required, but should be able to articulate in technical terms on issues, root causes, etc)
.NET Core, Microservices, Any UI Framework (React, Angular), SQL Server. Should have knowledge on Cloud (AWS, Azure) and knowledge of 
Content management systems would be an advantage.
Can you please look at someone who can understand technology, understand system architecture and has good knowledge of support processes, 
Monitoring, Root cause analysis. Please see summary below:
Area
Responsibilities
Incident Management
Triage, assign, track tickets, ensure SLA compliance
Technical Leadership
Root cause analysis, guide troubleshooting, escalate, collaborate on resolution
Collaboration
Liaise with Product, Delivery, Business, SEO, and Architecture teams
Monitoring &amp; Improvement
Analyze Datadog, suggest improvements, automate, drive platform enhancements
Reporting
Ticket analytics, performance metrics, continuous improvement recommendations
Knowledge Sharing
Training, mentoring, documentation, knowledge base management
SEO &amp; CWV
Analyze reports, plan improvements with tech/SEO teams
Compliance &amp; Best Practice
Ensure security/compliance, promote best practices
This role is a blend of technical expertise, leadership, and cross-functional collaboration, requiring strong communication skills and a proactive approach to platform reliability and user experience.
Job Summary:
We are looking for an experienced and customer-focused Technical Support Manager to lead our software support team. This role involves managing day-to-day support operations, handling escalations, driving process improvements, and ensuring timely and effective resolution of technical issues for our software products or platforms. The ideal candidate will bring a combination of technical expertise, leadership experience, and a passion for customer satisfaction.
Key Responsibilities:
<ul>
<li>Lead and mentor the technical support team in delivering high-quality, responsive support for our software products (SaaS, desktop, or mobile).</li>
<li>Oversee ticket queues, prioritize critical issues, and ensure resolution within defined SLAs.</li>
<li>Serve as the escalation point for complex or high-priority technical issues and customer concerns.</li>
<li>Work closely with engineering, product management, and QA teams to resolve recurring problems and drive product improvements.</li>
<li>Analyze support metrics and customer feedback to identify trends, root causes, and improvement opportunities.</li>
<li>Maintain and improve internal knowledge bases, FAQs, and technical documentation.</li>
<li>Recruit, train, and develop support engineers and specialists to maintain a high-performing team.</li>
<li>Contribute to customer onboarding, training, and product rollout processes when needed.</li>
<li>Implement best practices in incident management, problem management, and service delivery.</li>
<li>Ensure compliance with data security, privacy policies, and customer SLAs.</li>
</ul>
Required Skills &amp; Qualifications:
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li>
<li>10+ years of experience in technical support, with at least 5 years in a managerial or team lead role within a software company.</li>
<li>Strong technical understanding of modern software stacks that includes (Java, .NET, Node.js, React, SQL/NoSQL, REST APIs).</li>
<li>Strong expertise in handling public facing websites that includes Real User Monitoring with RUM tools like Datadog&nbsp;</li>
<li>Strong Experience with SaaS platforms, cloud infrastructure (AWS, Azure, GCP), or DevOps tools (Docker, Kubernetes) is preferred.</li>
<li>Hands-on knowledge of ticketing and support tools like Azure Devops, Jira, Zendesk, Freshdesk, or ServiceNow.</li>
<li>Exceptional communication, leadership, and problem-solving skills.</li>
<li>Strong customer focus and ability to handle challenging situations professionally.</li>
</ul>

Application Support Manager in Dallas, TX

<h3>Job Description</h3>
Job Description
About Us
At River Landing Dentistry, we believe great smiles deserve great experiences — from the moment a patient discovers us online to their very first visit in the chair. We’re a modern, multi-location dental group focused on delivering exceptional care through innovation, technology, and genuine patient relationships.
We’re looking for a motivated and detail-oriented Digital Marketing Specialist / Project Manager to help us grow our online presence, attract new patients, and strengthen our brand. Provide fractional marketing support to some of the owner's other ventures including Salty Oak Farm, Salty Oak Services, and Island Park Private Wealth.
If you love blending creativity, strategy, and data — and you’re excited about helping people find confidence in their smiles — we want to meet you!
What You’ll Do
Digital Marketing &amp; SEO
<ul>
<li>Manage and optimize all Google My Business profiles for multiple dental offices.</li>
<li>Conduct monthly audits and track Google Maps rankings to boost local visibility.</li>
<li>Collaborate with our Google Ads Specialist to monitor and improve campaign performance.</li>
<li>Track results from Local Services Ads and identify opportunities for greater ROI.</li>
</ul>
Social Media &amp; Patient Engagement
<ul>
<li>Create and manage engaging social media campaigns that highlight our dental expertise and patient results.</li>
<li>Monitor messages and comments to ensure quick, friendly, and professional responses.</li>
<li>Share compelling before-and-after case photos (HIPAA-compliant) and build trust through authentic storytelling.</li>
<li>Help grow our YouTube channel and Reddit presence with informative, easy-to-understand dental content.</li>
</ul>
Brand &amp; Content Strategy
<ul>
<li>Coordinate marketing efforts for high-value treatments like:
<ul>
<li>Full Arch Dental Implant Cases</li>
<li>Sedation Dentistry</li>
</ul>
<ul>
<li>Orthodontics</li>
</ul>
</li>
<li>Support location-specific campaigns in Moncks Corner, West Ashley Circle, and Point Hope to increase awareness and patient flow.</li>
<li>Keep marketing materials fresh and relevant for any radio or local advertising initiatives.</li>
</ul>
AI Search Optimization &amp; Emerging Platforms
<ul>
<li>Develop and implement strategies to help River Landing Dentistry rank higher in AI-powered search results (e.g., Google’s Search Generative Experience, ChatGPT, and Perplexity).</li>
<li>Optimize website and content so our practice is recognized as a trusted, authoritative source when patients ask AI tools about dental care, cosmetic dentistry, implants, or sedation.</li>
<li>Research evolving AI-driven SEO trends and ensure our content and metadata align with how AI models source and summarize information.</li>
<li>Monitor performance and visibility across traditional and AI-based search engines, providing recommendations to stay ahead of algorithm changes.</li>
</ul>
What We’re Looking For
<ul>
<li>3+ years of experience in digital marketing, preferably in the dental or healthcare industry.</li>
<li>Strong understanding of local SEO, Google Ads, and social media marketing.</li>
<li>Experience managing marketing vendors, freelancers, or agencies.</li>
<li>Excellent communication, organization, and analytical skills.</li>
<li>Working knowledge of HIPAA-compliant marketing practices.</li>
</ul>
How We Measure Success
<ul>
<li>Growth in new patient numbers and improved lead quality.</li>
<li>Higher visibility in local search rankings across all practice locations.</li>
<li>Consistent, engaging brand voice and messaging across digital channels.</li>
<li>Positive collaboration and weekly updates with our leadership team.</li>
</ul>
Why You’ll Love Working With Us
<ul>
<li>Collaborative, positive, and patient-centered culture.</li>
<li>Opportunity to shape and grow the marketing function from the ground up.</li>
<li>Work that directly impacts people’s health, confidence, and happiness.</li>
<li>Competitive pay, benefits, and professional growth opportunities.</li>
</ul>
Ready to help us grow healthy smiles through smart marketing? Apply today and join a forward-thinking dental team that values creativity, innovation, and heart.

Digital Marketing Specialist / Project Manager

<h3>Job Description</h3>
Job Description
About the Company:
Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset.
About the role: 
The Ecommerce and Marketplace Manager will be responsible for overseeing and optimizing our online sales channels, including our own ecommerce platform and third-party marketplaces. We’re looking for an energized and collaborative team player, as this role will be interacting cross-functionally with several teams across the organization. This role combines strategy, merchandising, marketing, and operations to deliver a seamless customer experience and maximize online sales for our business. The ideal candidate will be data-driven, detail-oriented, and understand the value of ensuring a seamless shopping experience via online content and marketing strategies, with attention to detail and the ability to iterate quickly. 
Key Responsibilities: 
<ul>
<li>
Partner with the Senior Manager of Ecomm to develop an overall e-commerce growth strategy and optimal customer experience in partnership with our Marketing, Merchandising, Planning and Digital Product Management teams
</li>
<li>
Analyze key traffic and conversion trends alongside adjacent teams on relevant business and customer analysis
</li>
<li>
In partnership with Ecomm leadership, build business cases and advocate for new strategic initiatives or channels to support ecommerce growth to reach new customer bases and drive revenue (for ex ShopApp) 
</li>
<li>
Collaborate with the marketing team to drive traffic to online commerce channels through SEO, SEM, email marketing, social media, and other digital channels
</li>
<li>
In partnership with Ecomm leadership, develop and execute a marketplace growth strategy across key third-party platforms (e.g., Amazon, Net-a-Porter, Farfetch, Zalando, or other luxury apparel marketplaces)
</li>
<li>
Manage and optimize the listings for our entire catalog of products on Amazon, including images, titles, listing copy and A+ content
</li>
<li>
Partner with operations and fulfillment teams to ensure strong inventory health and on-time delivery
</li>
<li>
Analyze performance data and marketplace trends to identify growth opportunities and competitive positioning
</li>
<li>
Ensure brand integrity and pricing consistency across all channels
</li>
<li>
Support the Senior Manager of Ecommerce with channel budget updates and recast cycles
</li>
</ul>
Qualifications:
<ul>
<li>
4-6 years of experience in e-commerce or digital merchandising, ideally within the apparel, fashion, or consumer goods industry
</li>
<li>
Hands-on experience with platforms such as Shopify, Amazon Seller/Vendor Central, ChannelAdvisor, or similar
</li>
<li>
Strong analytical skills and proficiency with Excel, Google Analytics, and data dashboards
</li>
<li>
Deep understanding of digital merchandising, pricing, and online consumer behavior
</li>
<li>
Intellectually curious, eager to learn, and comfortable working through uncertainty
</li>
<li>
A crystal-clear communicator, both in writing and in person, who’s experienced in translating data into strategic recommendations
</li>
<li>
Comfortable leading cross-functional conversations and providing project management support
</li>
</ul>
What you’ll get:
<ul>
<li>
Competitive Compensation &amp; Bonus Plan.
</li>
<li>
Access to healthcare including medical, dental, vision, and other ancillary benefits.
</li>
<li>
10 Company Holidays Annually.
</li>
<li>
Discretionary Time Off Policy.
</li>
<li>
Advancement Opportunities.
</li>
<li>
Discount on clothing plus semi-annual gift card allotment.
</li>
</ul>
Other details:
Job Type: Full Time
Reports to: Sr. Manager, Ecommerce 
Location: Hybrid - Based in Stamford, CT

Ecommerce and Marketplace Manager

<h3>Job Description</h3>
Job Description
Now Hiring Hair Stylists &amp; Barbers – $27–$40/hr – Sport Clips Covington! Covington, WA | Text or call Wendy: 206-427-6081 Average $27–$40/hr (base + tips + bonuses) &nbsp; &nbsp; Full-time &amp; part-time shifts available
️ Why Choose Sport Clips?
At Sport Clips Haircuts of Covington, we’re not just another salon — we’re a supportive team that feels like family. Whether you're an experienced stylist or a new graduate, we’ll help you grow with paid training, career advancement opportunities, and a positive culture that celebrates YOU.
What You’ll Get:
* Average pay: $27–$40 per hour (Base Pay, Tips &amp; Bonuses)
* Consistent income.&nbsp;Men’s and Boys’ Haircuts. No Chemicals.
* Bonuses that are actually reachable — Up to $8/hr bonus on top of your guaranteed hourly; 45% of our team hits a bonus every pay period
* 75% company-paid health insurance
* Dental, vision, 401(k), and PTO
* Ongoing paid education — in-person &amp; virtual classes to keep you current with the latest trends
* Career growth: Stylist → Manager, Educator, Brand Ambassador, Area Coach, Franchise Owner
* Flexible scheduling for a strong work-life balance
* Overtime opportunities for top performers
*&nbsp;Supportive team culture – recognized by Comparably for Best Company for Career Growth, and Best CEO for Women &amp; Diversity&nbsp;
* Community-focused – national support for Help-A-Hero, Dreamflight, St. Baldrick’s + strong local engagement with local Little Leagues, local YMCA, local Boys &amp; Girls Club, and local community events.
Ready to see what we're all about? Text Wendy at 206-427-6081 to chat and learn more.
What We’re Looking For:
* Valid WA State Cosmetology or Barber license
* Strong focus on customer service
* Positive attitude and a team player
* Willingness to learn and grow through ongoing education
Location:
Sport Clips Haircuts of Covington 17307 SE 272nd St, Suite 120 (Corner of Kent-Kangley &amp; Wax Rd)
Ready to Apply?
No résumé needed — just text or call Wendy at 206-427-6081 to get things rolling.
Keywords (for targeting and SEO): Hair Stylist, Barber, Cosmetologist, Salon Jobs, Hair Salon, Hairdresser, Stylist Careers, WA Salon Hiring, Flexible Schedule, Paid Training, Great Tips, Stylist Jobs Covington
Company DescriptionAt Sport Clips, we provide ongoing training to our hair stylists and barbers so they can stay up to date on the latest haircut trends. The Sport Clips experience includes sports on TV, legendary steamed towel treatment, and a great haircut from our stylists who are the Pros in Mens Hair and specialize in men's and boys' hair. 
<h3>Company Description</h3>
At Sport Clips, we provide ongoing training to our hair stylists and barbers so they can stay up to date on the latest haircut trends. The Sport Clips experience includes sports on TV, legendary steamed towel treatment, and a great haircut from our stylists who are the Pros in Mens Hair and specialize in men's and boys' hair.

Hair stylists and barbers at Sport Clips

<h3>Job Description</h3>
Job DescriptionBefore jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led&nbsp;B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.&nbsp; Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. What we are looking for: The Senior Product Marketing Manager plays a pivotal role in developing messaging &amp; positioning, executing on our go-to-market (GTM) strategy, driving product adoption &amp; customer retention, and leading cross-functional initiatives to grow our brand visibility and reputation.&nbsp;The Ideal candidate is someone who thrives in a fast-paced, high-growth environment, operates with exceptional levels of autonomy, effortlessly builds relationships, and navigates culturally diverse global organizations with ease and confidence.What do we expect from this role?
<ul>
<li>Strategic GTM Leadership: Develop and execute integrated, multi-channel GTM strategies and campaigns for new and existing products, leveraging digital marketing technologies across channels such as email, mobile, social media, paid digital, SEO, and content marketing.</li>
<li>Product Positioning &amp; Messaging: Create compelling product narratives and clear value propositions that differentiate the platform in the market, ensuring consistency across all customer touchpoints.</li>
<li>Market &amp; Competitive Insight: Conduct ongoing market research and competitive analysis to identify trends, opportunities, and threats, refining product positioning and informing product development.</li>
<li>Customer Insights: Gather and analyze customer feedback, behavioral data, and segmentation to inform product enhancements, lifecycle programs, and personalized marketing initiatives.</li>
<li>Demand generation: Develop high-impact thought leadership and product content —including pitch decks, product briefs, product guides, webinars—to empower internal teams and support our demand generation goals.</li>
</ul>
We’d love to hear from you if:
<ul>
<li>You've got a solid track record of experience in product marketing, product management, consulting, competitive intelligence or similar roles in technology and startup environments.</li>
<li>You operate with an exceptional level of autonomy and growth mindset.</li>
<li>You are strongly motivated to master the cultural fluency required to thrive in a global organization (26 countries and counting) and naturally navigate culturally diverse work spaces with confidence and grace.</li>
<li>Your previous roles have immersed you in the world of high-growth B2B SaaS enterprise software and services.&nbsp;</li>
<li>You've got the deep industry knowledge of cloud services, marketing automation, and marketing technology platforms.</li>
<li>You thrive on building genuine relationships wherever you go.</li>
<li>You have experience collaborating with and presenting to senior executives.</li>
<li>You possess excellent written and verbal communication skills</li>
<li>You’re familiar with working closely and communicating effectively with both technical and business leaders across various levels and across product, product marketing, and sales organizations.</li>
</ul>
Is this position made for you? Let’s talk! We’re curious bugs and can’t wait to get to know you We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn, Instagram, Youtube,&nbsp;and Medium!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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