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<h3>Job Description</h3>
Job Description
About the Role:
The Health Information Specialist plays a crucial role in the healthcare system by ensuring that patient records are accurately maintained and easily accessible. This position involves organizing and managing medical documentation, which is essential for providing high-quality patient care and ensuring compliance with healthcare regulations. The assistant will work closely with healthcare professionals to facilitate the flow of information, thereby supporting effective communication within the medical team. Additionally, this role requires a keen attention to detail to safeguard patient confidentiality and uphold the integrity of medical records. Ultimately, the Medical Records Assistant contributes to the overall efficiency of healthcare operations and enhances the patient experience through meticulous record-keeping.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Experience in a healthcare setting, preferably in medical records or administrative support.</li>
<li>Familiarity with medical terminology and healthcare regulations.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with electronic health record (EHR) systems.</li>
</ul>
Responsibilities:
<ul>
<li>Maintain and update patient medical records in accordance with established protocols and regulations.</li>
<li>Ensure the accuracy and completeness of medical documentation by reviewing records for discrepancies.</li>
<li>Assist healthcare providers in retrieving and filing patient information as needed for treatment and billing purposes.</li>
<li>Manage the release of information requests while adhering to privacy laws and organizational policies.</li>
<li>Support the implementation of electronic health record systems and assist in training staff on their use.</li>
</ul>
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing large volumes of patient records efficiently. Attention to detail is critical, as the accuracy of medical documentation directly impacts patient care and compliance with regulations. Communication skills are also important, as the Medical Records Assistant will interact with healthcare professionals and patients to facilitate information exchange. Familiarity with technology, particularly EHR systems, enhances the assistant's ability to streamline record-keeping processes. Preferred skills, such as knowledge of health information management principles, further empower the assistant to contribute to the overall effectiveness of the healthcare team.
 
This is a full time position based out of our Ocala office.

Health Information Specialist

<h3>Job Description</h3>
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. 
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
<ul>
<li>
<ul>
<li>
Position Highlights:
<ul>
<li>Monday-Friday 8:00 am- 4:30 pm CST</li>
<li>Location: Marshfield, WI</li>
<li>Full time benefits including medical, dental, vision, 401K, tuition reimbursement</li>
<li>Paid time off (including major holidays) </li>
<li>Onsite</li>
</ul>
You will:
<ul>
<li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. </li>
<li>Maintain confidentiality and security with all privileged information.</li>
<li>Maintain working knowledge of Company and facility software.</li>
<li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li>
<li>Inform manager of work, site difficulties, and/or fluctuating volumes. </li>
<li>Assist with additional work duties or responsibilities as evident or required.</li>
<li>Enhanced need for attention to detail for medical records.</li>
<li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li>
<li>Responsible for managing patient health records.</li>
<li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li>
<li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li>
<li>Ensures medical records are assembled in standard order and are accurate and complete.</li>
<li>Creates digital images of paperwork to be stored in the electronic medical record.</li>
<li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li>
<li>Answering of inbound/outbound calls.</li>
<li>May assist with patient walk-ins.</li>
<li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li>
<li>May schedules pick-ups.</li>
<li>Assist with training associates in the HIS positions.</li>
<li>Generates reports for manager or facility as directed.</li>
<li>Must exceed level 1 productivity expectations as outlined at specific site.</li>
<li>Participates in project teams and committees to advance operational Strategies and initiatives as needed.</li>
<li>Mentor HIS staff for further professional development.</li>
<li>Inform senior leadership of issues, opportunities or challenges.</li>
<li>Assist throughout the region with training, mentoring and/or coverage as needed.</li>
<li>Participate and assist with onboarding activities for new employees.</li>
<li>Assist with Quality Assurance tasks as directed by management.</li>
<li>Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.</li>
<li>Leads training sessions for timely staff development.</li>
<li>Other duties as assigned.</li>
</ul>
What you will bring to the table: 
<ul>
<li>High School Diploma or GED.</li>
<li>Must be 18 years of age or older.</li>
<li>Ability to commute between locations as needed.</li>
<li>Able to work overtime during peak seasons when required.</li>
<li>1-year Health Information related experience.</li>
<li>Basic computer proficiency.</li>
<li>Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.</li>
<li>Professional verbal and written communication skills in the English language.</li>
<li>Detail and quality oriented as it relates to accurate and compliant information for medical records.</li>
<li>Strong data entry skills.</li>
<li>Must be able to work with minimum supervision responding to changing priorities and role needs.</li>
<li>Ability to organize and manage multiple tasks.</li>
<li>Able to respond to requests in a fast-paced environment.</li>
<li>Presentation skills for small group settings.</li>
<li>Forward thinking and ability to problem solve.</li>
</ul>
Bonus points if:
<ul>
<li>2+ year Health Information related experience.</li>
<li>Meets and/or exceeds Company's Productivity Standards.</li>
<li>Previous production/metric-based work experience.</li>
<li>In-person customer service experience.</li>
<li>Ability to build relationships with on-site clients and customers.</li>
<li>Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.</li>
</ul>
</li>
</ul>
</li>
</ul>
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. 
For more information about how we collect and use your data, please review our Privacy Policy.

Health Information Specialist I

<h3>Job Description</h3>
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. 
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Duties and responsibilities
<ul>
<li>Schedule: Monday-Friday 8:00am-4:30pm (Naples, Florida)</li>
<li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures </li>
<li>Maintain confidentiality and security with all privileged information.</li>
<li>Maintain working knowledge of Company and facility software</li>
<li>Adhere to the Company's and Customer facilities Code of Conduct and policies</li>
<li>Inform manager of work, site difficulties, and/or fluctuating volumes </li>
<li>Assist with additional work duties or responsibilities as evident or required.</li>
<li>Consistent application of medical privacy regulations to guard against unauthorized disclosure</li>
<li>Responsible for managing patient health records</li>
<li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards</li>
<li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li>
<li>Ensures medical records are assembled in standard order and are accurate and complete.</li>
<li>Creates digital images of paperwork to be stored in the electronic medical record</li>
<li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately</li>
<li>Answering of inbound/outbound calls</li>
<li>May assist with patient walk-ins </li>
<li>May assist with administrative duties such as handling faxes, opening mail, and data entry</li>
<li>May schedules pick-ups</li>
<li>Assist with training associates in the HIS I position</li>
<li>Generates reports for manager or facility as directed</li>
<li>Must exceed level 1 productivity expectations as outlined at specific site</li>
<li>Participates in project teams and committees to advance operational strategies and initiatives as needed</li>
<li>Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.</li>
<li>Other duties as assigned</li>
</ul>
 
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. 
For more information about how we collect and use your data, please review our Privacy Policy.

Area Health Information Specialist II - Onsite - Naples, FL

<h3>Job Description</h3>
Job Description
 
Behavioral Health Technician/Specialist
 
Organization Type: Non-Profit, Faith-Based, 100+ Employees
Position Type: Non-Exempt Hourly
Department: Receiving Hope Center (RHC)
Reports to: Behavioral Health Supervisor
Hours: FULL-TIME, 40 hours per week
Location: Receiving Hope Center; Dallas, GA
 
Position Summary: The Behavioral Health Technician/ Specialist practices healthy boundaries to assist participants with activities of daily living and self-care at the Receiving Hope Center (RHC). This role collaborates with and supports RHC team members across multidisciplinary focus areas, working directly with participants to help implement the treatment plan as prescribed. In order to improve participant skills, the technician provides a supportive environment by modeling and encouraging positive behaviors and discouraging or de-escalating negative behaviors.
 
Responsibilities (include but are not limited to):
 
Participant Supervision
<ul>
<li>
Provide direct supervision to participants, with guidance from behavioral health specialists and supervision from the behavioral health supervisor and coordinator
</li>
<li>
Follow all RHC policies and procedures, as well as what is outlined in the Participant Handbook (dress code, procedures for hygiene, medicine administration, etc.)
</li>
<li>
Report and record participant progress with various interventions 
</li>
<li>
As needed, document any critical incidents that occur on assigned shifts
</li>
<li>
Develop expertise in at least one of the following areas:
<ul>
<li>
Bilingual
</li>
<li>
Nutrition, meal planning, meal preparation – ServSafe Certified
</li>
<li>
Fitness
</li>
<li>
Medication logs, training, and adherence to policies and procedures
</li>
<li>
Pro-social activities
</li>
<li>
Academic assistance
</li>
<li>
Facilities and compliance
</li>
<li>
Therapeutic yoga
</li>
</ul>
</li>
</ul>
 
Maintaining Program Structure
<ul>
<li>
Lead skills building groups and activities during non-school hours
</li>
<li>
Model behavior management and de-escalation skills to participants and staff on shift
</li>
<li>
Actively engage with participants in a group or one-on-one setting to ensure stability in the center and decrease the likelihood of critical incidents
</li>
<li>
Follow the schedule laid out in the program 
</li>
<li>
Complete 15-minute bed checks for participants during sleeping hours
</li>
<li>
Complete grocery shopping, meal planning, and meal preparation for participants
</li>
<li>
Administer and document medication use of participants
</li>
<li>
May administer random drug screens
</li>
<li>
Ensure adherence to program guidelines 
</li>
<li>
Provide safety checks
</li>
<li>
Complete accurate and detailed documentation daily
</li>
<li>
Assist with security and security support as needed, including responsibilities such as monitoring security cameras and performing routine cleaning
</li>
<li>
Provide care to program participants without regard to race, gender, sexuality, ethnicity, religious or spiritual beliefs 
</li>
<li>
Provide culturally competent care for participants who have a history of trauma
</li>
</ul>
 
Healthy Living
<ul>
<li>
Use time on shift to engage with participants and develop intentional relationships 
</li>
<li>
Cultivate an atmosphere of mutual respect through words and behaviors
</li>
<li>
Lead by example in modeling the characteristics of a Mission Driven Professional
</li>
<li>
Provide direction and encouragement to program participants
</li>
<li>
Practice and teach healthy boundaries to program participants 
</li>
<li>
Provide support and crisis intervention as needed
</li>
<li>
Embody the spirit of a lifelong learner
</li>
</ul>
 
Professional Qualifications:
<ul>
<li>
Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers
</li>
<li>
Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations
</li>
<li>
Administrative, organizational, and computer skills including use of email and Microsoft Office suite of products
</li>
<li>
Bachelor’s degree in psychology, sociology, social work, education, or a related field
</li>
<li>
Minimum 2 years of related experience, such as mental or behavioral health experience with adolescents and families
</li>
</ul>
 
Position Requirements:
<ul>
<li>
Moderate local travel required related to participant and program needs, as well as occasional travel for training
</li>
<li>
Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed
</li>
<li>
Ability to administer physical restraints as governed by policies and procedures of programs
</li>
<li>
Satisfactory criminal history background check, as well as a satisfactory fingerprint records check determination as required by law
</li>
<li>
Clean Motor Vehicle Record
</li>
<li>
Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within 30 days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care
</li>
<li>
Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed healthcare professional; such programs shall be completed within the first 60 days of employment
</li>
<li>
Participation in all required trainings and competency in areas of training content
</li>
</ul>
 
Skills:
<ul>
<li>
Strength-based tendencies 
</li>
<li>
Crisis management
</li>
<li>
Communication and collaboration
</li>
<li>
Discretion and confidentiality for sensitive or restricted information
</li>
<li>
Efficiency and time management across multiple priorities
</li>
<li>
Relationship management across Wellspring Living participants, staff, and partners
</li>
</ul>
 
Core Values: 
 
Creating SPACE At Wellspring Living, we are committed to fostering an inclusive and supportive environment. Our core values, encapsulated in the acronym SPACE, guide our actions and interactions:
<ul>
<li>
Servant Leadership: We lead with authenticity, humility, and a focus on serving others.
</li>
<li>
Power of Community: We believe in the strength of collaboration and recognize that we cannot succeed alone.
</li>
<li>
Appreciation for the Individual: We honor diverse experiences, perspectives, and strengths, nurturing an inclusive atmosphere.
</li>
<li>
Compelled By Faith: Our Christian faith inspires us to offer compassion and respect, creating a restorative environment.
</li>
<li>
Excellence in Care: We are dedicated to providing exceptional care and support that fosters growth and improvement for all involved.
</li>
</ul>
 
 Available Shifts: Evening Shift (3:00 PM – 11:00 PM): Tuesday to Saturday

Behavioral Health Specialist

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist (Phlebotomist/Administrative Assistant) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices
The range for this role is $22.75 to $24.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit <a href="https://www.onemedical.com/careers/" target="_blank">https://www.onemedical.com/careers/</a>
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between Monday - Friday from 7:30am-5:30pm at the office in Beverly Hills, CA.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Phlebotomist/Administrative Assistant

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
<li>Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)</li>
</ul>
Competitive salary: starts at $19 per hour based on a full time schedule
This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8am-5pm based in office in Kennesaw, GA at one of our offices presently focused on our Senior Health member population (age 65+).
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

<h3>Job Description</h3>
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. 
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights:
<ul>
<li>Full-Time: Monday-Friday 8:00AM-4:30 PM CST</li>
<li>Comfortable working in a high-volume production environment.</li>
<li>Documenting information in multiple platforms using two computer monitors.</li>
<li>Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance </li>
</ul>
You will:
<ul>
<li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li>
<li>Maintain confidentiality and security with all privileged information.</li>
<li>Maintain working knowledge of Company and facility software.</li>
<li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li>
<li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li>
<li>Assist with additional work duties or responsibilities as evident or required.</li>
<li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li>
<li>Responsible for managing patient health records.</li>
<li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li>
<li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li>
<li>Ensures medical records are assembled in standard order and are accurate and complete.</li>
<li>Creates digital images of paperwork to be stored in the electronic medical record.</li>
<li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li>
<li>Answering of inbound/outbound calls.</li>
<li>May assist with patient walk-ins.</li>
<li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li>
<li>Must meet productivity expectations as outlined at specific site.</li>
<li>May schedules pick-ups.</li>
<li>Other duties as assigned.</li>
</ul>
What you will bring to the table: 
<ul>
<li>High School Diploma or GED.</li>
<li>Ability to commute between locations as needed.</li>
<li>Able to work overtime during peak seasons when required.</li>
<li>Basic computer proficiency.</li>
<li>Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.</li>
<li>Professional verbal and written communication skills in the English language.</li>
<li>Detail and quality oriented as it relates to accurate and compliant information for medical records.</li>
<li>Strong data entry skills.</li>
<li>Must be able to work with minimum supervision responding to changing priorities and role needs.</li>
<li>Ability to organize and manage multiple tasks.</li>
<li>Able to respond to requests in a fast-paced environment.</li>
</ul>
Bonus points if:
<ul>
<li>Experience in a healthcare environment.</li>
<li>Previous production/metric-based work experience.</li>
<li>In-person customer service experience.</li>
<li>Ability to build relationships with on-site clients and customers.</li>
<li>Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.</li>
</ul>
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. 
The estimated base pay range per hour for this role is:$15—$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. 
For more information about how we collect and use your data, please review our Privacy Policy.

<h3>Job Description</h3>
Job Description
GENERAL PURPOSE
Under the administrative supervision of the Program Director or designee, this at-will direct service position is responsible for providing psychosocial, rehabilitation and recovery-oriented services for Turning Point members. This position also involves advocating for members in all areas of treatment and helping them apply for and receive services. Additional support in the areas of medication management, resource connection (e.g., housing resources, AOD, PCP, OP, etc.), counseling and advocacy will be provided as needed. Involves providing after hours, “on-call” coverage on a rotational basis based on program needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 
<ul>
<li>In the absence of the Program Director or designee, provides leadership and direction for clients as assigned.</li>
<li>Advocates for clients in all areas of treatment and helps them apply for and receive services; empowers clients in meeting their goals.</li>
<li>Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food, and clothing as indicated.</li>
<li>Supports individual service plans for each client.</li>
<li>Maintains all client records and completes required documentation and data entry according to program standards including progress notes, activity reports, and logs, etc. </li>
<li>Meets regularly with clients at Turning Point sites or in the field, at job sites, homes, board and care facilities, skilled nursing facilities and other appropriate sites.</li>
<li>Consults with or meets regularly with the client’s family, care provider or other significant persons with client’s consent.</li>
<li>Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness.</li>
<li>Assists in establishing client’s eligibility for Medi-Cal or other benefits and advocates for continuation of benefits when appropriate.</li>
<li>Develops financial management plans for clients who receive Representative Payee Services and authorizes appropriate expenditures.</li>
</ul>
<ul>
<li>Interacts productively within the team in order to provide holistic case management services to an identified group of clients.</li>
<li>Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program.</li>
<li>Drives on program business using personal vehicle for the purposes of medication outreach, home visits, transporting clients to appointments/activities, community/county meetings/trainings, MH court.</li>
</ul>
<ul>
<li>Attends to the safety, health, and wellbeing of clients.</li>
</ul>
<ul>
<li>Completes paperwork as assigned in a timely manner.</li>
</ul>
QUALIFICATIONS
MINIMUM:
A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or an accredited GED program and four (4) years of varied experience as a provider of direct mental health services. Relevant higher education may be substituted for up to two (2) years of experience. 
OPTIMUM:
Graduation from a four (4) year university or college with a bachelor’s degree in social work, psychology, or related field and four (4) years varied experience as a provider of direct mental health services or meeting other Mental Health Rehabilitation Specialist qualifications. 
LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:
· California driver’s license &amp; current vehicle insurance/registration
· Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds, and motorcycles.
Schedule: Monday - Friday 8:00 AM-4:30 PM
Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670

Behavioral Health Specialist I

<h3>Job Description</h3>
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. 
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
<ul>
<li>
<ul>
<li>
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights 
 - Remote- Equipment Provided 
 - Full-time, Mo-Fri 8:00-4:30
 - Processing medical records requests 
 - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
- Tremendous growth opportunities both locally and nationwide 
What We're Looking For
 - Strong customer service and clerical skills 
 - Proficient in Microsoft Office, including Word and Excel
- Comfortable working in a high-volume production environment
- Medical office experience preferred
- Willingness to learn and grow within Datavant
You will:
<ul>
<li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li>
<li>Maintain confidentiality and security with all privileged information.</li>
<li>Maintain working knowledge of Company and facility software.</li>
<li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li>
<li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li>
<li>Assist with additional work duties or responsibilities as evident or required.</li>
<li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li>
<li>Responsible for managing patient health records.</li>
<li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li>
<li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li>
<li>Ensures medical records are assembled in standard order and are accurate and complete.</li>
<li>Creates digital images of paperwork to be stored in the electronic medical record.</li>
<li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li>
<li>Answering of inbound/outbound calls.</li>
<li>May assist with patient walk-ins.</li>
<li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li>
<li>Must meet productivity expectations as outlined at specific site.</li>
<li>May schedules pick-ups.</li>
<li>Other duties as assigned.</li>
</ul>
What you will bring to the table: 
<ul>
<li>High School Diploma or GED.</li>
<li>Ability to commute between locations as needed.</li>
<li>Able to work overtime during peak seasons when required.</li>
<li>Basic computer proficiency.</li>
<li>Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.</li>
<li>Professional verbal and written communication skills in the English language.</li>
<li>Detail and quality oriented as it relates to accurate and compliant information for medical records.</li>
<li>Strong data entry skills.</li>
<li>Must be able to work with minimum supervision responding to changing priorities and role needs.</li>
<li>Ability to organize and manage multiple tasks.</li>
<li>Able to respond to requests in a fast-paced environment.</li>
</ul>
Bonus points if:
<ul>
<li>Experience in a healthcare environment.</li>
<li>Previous production/metric-based work experience.</li>
<li>In-person customer service experience.</li>
<li>Ability to build relationships with on-site clients and customers.</li>
<li>Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.</li>
</ul>
</li>
</ul>
</li>
</ul>
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. 
For more information about how we collect and use your data, please review our Privacy Policy.

<h3>Job Description</h3>
Job DescriptionAbout The Villages Health The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown. Our Full-time Benefits Medical, Dental &amp; Vision Insurance | Matching HSA &amp; 401k | PTO &amp; Paid Holidays | The Villages Charter School Eligibility | &amp; much more! Hiring Event Please bring your resume and join us: &nbsp;
<ul>
<li>Friday, October 17th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at <a href="https://bit.ly/45idgbK" target="_blank">https://bit.ly/45idgbK</a></li>
</ul>
 Responsibilities:&nbsp; A nonexempt position responsible for performing a variety of duties within the Behavioral Health Department of the medical practice. Involved in either or both clinical and administrative areas including assisting Psychiatrists, Psychologists, and Licensed Clinical Therapists and Social Workers with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical service. Duties and Responsibilities may include, but are not limited to:
<ul>
<li>Provide clinical and clerical support to Behavioral Health Providers and Tandem Care Clinicians. </li>
<li>Receive scheduled patients, obtain vital signs, prep chart for provider, collect and prepare specimens for the laboratory as appropriate, assist provider with procedures, order entry and medical records management. </li>
<li>Assist in scheduling, rescheduling, and canceling of appointments to include new and established therapy appointments, established psychiatry appointments, Neurotrax scheduling and administration, Tandem Care, and Group therapy appointments. </li>
<li>Provide timely triage and assessment for all routine behavioral health referrals to ensure timely and accurate processing. </li>
<li>Schedule Psychometric Packet appointment for electronic delivery of the Tandem Care Packet to ensure timely access to behavioral health services. </li>
<li>Contact patients to ensure their understanding of the disposition /treatment plan.</li>
<li>Provide triage and safety assessment for all urgent phone calls and urgent referrals.</li>
<li>Provide feedback to the identified primary care physician and primary care team, regarding all plans outcomes dispositions on any identified or shared patients.</li>
<li>Remain in continuous daily contact and communication with Behavioral Health Supervisor regarding all new and ongoing clinical issues. </li>
<li>Directly communicate with all Behavioral Health community resources, manage referrals and referral network, mange literature from community resources printed and electronic to assess the best option of care for the patient. </li>
<li>Maintenance and disposition of all routine patient phone calls, portal inquiries, etc.</li>
<li>Manage all email and Electronic Medical Record communication regarding Behavioral Health Team clinical/Clerical issues. </li>
<li>Assist in on boarding new Behavioral Health Clinical personnel. </li>
<li>Assist in establishing and maintaining Behavioral Health systems, directives, processes, and workflows. </li>
<li>Assist in analysis of statistical data gathered. </li>
<li>Participate in all staff meetings and behavioral health sponsored events and trainings. </li>
<li>Participate in activities pertaining to professional growth and areas of advancement as described in career ladder. </li>
<li>Maintain department supply/order list. </li>
<li>Other duties as assigned from the Behavioral Heath Supervisor, Behavioral Health Manager, or Behavioral Health Medical Director.</li>
</ul>
Education/Experience Requirements:
<ul>
<li>High school diploma or general equivalency diploma (GED). </li>
<li>Graduation from an approved practical nursing program preferred. </li>
<li>Certified/Registered Medical Assistant preferred. </li>
<li>LPN license or CMA/RMA certificate must be obtained within 90 days of hire. </li>
<li>Must possess and/or obtain current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). </li>
<li>1-2 years working in an office setting, medical office setting preferred. </li>
<li>1-2 years working in a Behavioral Health setting preferred.</li>
<li>Knowledge of health care field and medical office protocols/procedures.</li>
<li>Knowledge of specific assisting tasks related to particular medical practice. </li>
<li>Knowledge of information that must be conveyed to patients and families.</li>
<li>Knowledge of customer service protocols. </li>
<li>Skill in performing medical assistance tasks appropriately. </li>
<li>Skill in diplomacy and interpersonal interactions/customer service. </li>
<li>Skill in understanding patient education needs by effectively sharing information with patients and families. </li>
<li>Ability to communicate calmly and clearly with patients. </li>
<li>Ability to learn and retain information regarding patient care procedures. </li>
<li>Ability to project a pleasant and professional image. </li>
<li>Ability to plan, prioritize and complete delegated tasks. </li>
<li>Ability to demonstrate compassion and caring in dealing with others. </li>
<li>Ability to work with computer and effectively use electronic medical records (EMR).</li>
<li>Ability to work under pressure.</li>
</ul>
Salary is commensurate with experience. Questions?&nbsp;Contact us at&nbsp;<a href="mailto:recruitment@thevillageshealth.com" target="_blank">recruitment@thevillageshealth.com</a>&nbsp; &nbsp;
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