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<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY:
The Social Services ACCESS Support Specialist is responsible for assisting patients, clients, and visitors in applying for public assistance programs such as Food Stamps (SNAP), Medical Assistance (Medicaid), Temporary Cash Assistance, and the Medicare Savings Program through the ACCESS Florida system. This role also supports individuals in navigating health plan selections and accessing community resources, while promoting the benefits of becoming a member of Pediatrica Health Group. The ideal candidate is community-focused, detail-oriented, and comfortable providing support in a fast-paced healthcare environment.
ESSENTIAL FUNCTIONS:
Client Assistance &amp; Application Support
<ul>
<li>Guide clients through the ACCESS Florida application process, including completing and submitting forms to the Office of Economic Self-Sufficiency on behalf of the assigned client/patient.</li>
<li>Explain the roles of Social Services Support vs. DCF responsibilities, ensuring clarity in the application process.</li>
<li>Assist clients in setting up and managing their “My ACCESS Account.”</li>
<li>Completes the DCF (Department of Children and Families) consent forms online and obtains the customer’s signature electronically.</li>
</ul>
Education &amp; Outreach
<ul>
<li>Inform customers who are determined eligible for Medicaid that they have the option to select a health plan of their choice and Pediatrica Health Group as their primary care physician.</li>
<li>Contact visitors and patients and inform them of the determination made on their application by the Office of Economic Self-Sufficiency.</li>
<li>Provide access to other local community resources and make referrals as needed.</li>
</ul>
Follow-Up &amp; Communication
<ul>
<li>Track application progress and communicate status updates to applicants.</li>
<li>Notify clients once a determination has been made and guide them through the next steps in the enrollment process.</li>
<li>Document all activities, including health plan selections and application progress, using internal reporting tools and software.</li>
</ul>
Compliance &amp; Confidentiality
<ul>
<li>Obtain necessary consent forms and signatures, maintaining strict adherence to HIPAA regulations and ethical standards.</li>
<li>Ensure that all client communications are unbiased and do not elicit a response.</li>
<li>Maintain accurate records and handle all confidential information in a professional and ethical manner.</li>
</ul>
General Duties
<ul>
<li>Assist clients in using available tools such as courtesy phones.</li>
<li>Attend regular training sessions and meetings to remain informed of program and policy updates.</li>
<li>Generate daily, weekly, and monthly productivity reports.</li>
<li>Perform other duties as assigned.</li>
</ul>
Requirements:
KNOWLEDGE, SKILLS &amp; ABILITIES
<ul>
<li>Strong interpersonal communication and active listening skills.</li>
<li>Ability to work independently and manage multiple assignments with minimal supervision.</li>
<li>Exceptional customer service and conflict resolution skills.</li>
<li>High level of cultural sensitivity and the ability to work with diverse populations.</li>
<li>Strong attention to detail and commitment to accurate data entry and documentation.</li>
<li>Bilingual skills (English/Spanish or English/Creole) preferred.</li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High School Diploma or GED required.</li>
<li>Prior experience in customer service is required.</li>
<li>Experience working with DCF or government benefit programs preferred.</li>
<li>Proficiency with Microsoft Office and data entry software is required.</li>
</ul>
SUPERVISORY RESPONSIBILITIES
<ul>
<li>None</li>
</ul>
WORKING CONDITIONS
<ul>
<li>General office working conditions in a clinic or community center environment.</li>
<li>Some standing, sitting, and light lifting may be required.</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
 
While performing the duties of this job, the associate will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, and talk or hear. The associate must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust.
 
Frequent travel is required, often up to several hours of driving per day. Ability to travel to, attend, and conduct sales presentations. Manual dexterity is required to use desktop computers and peripherals. Exposure to variable weather conditions is likely.
 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that an associate must meet to perform the essential functions of their job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The noise level in the work environment is usually moderate.
 
TRAVEL
Travel may be required between medical practices or to community events.
 
SAFETY HAZARDS OF THE JOB
Minimal Hazards

Social Services Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Where caring makes its home. Apply today! 
Social Services Director Perks:
<ul>
<li>Medical/Dental/Life/Vision coverage</li>
<li>401k</li>
<li>PTO package and paid holidays</li>
<li>Same day pay</li>
</ul>
Social Services Director Duties:
<ul>
<li>Oversee the planning and implementation of social services programs in your facility.</li>
<li>Recruit, hire, train and supervise staff, including MHPs, QMHPs, CRSs, and RSAs</li>
<li>Experience with evidence based treatment modalities including wellness recovery action plans, illness management and recovery, dual diagnosis, and trauma informed care</li>
<li>Oversight of the implementation of treatment programs</li>
<li>Coordinate referrals of residents to services the facility does not provide</li>
<li>Develop and coordinate educational in-services</li>
<li>Provide clinical case supervision of all treatment personnel</li>
<li>Oversee the assessment of all potential residents</li>
<li>Develop Performance Improvement Project (PIP) tools to improve the delivery of care</li>
</ul>
Requirements:
Social Services Director Requirements:
<ul>
<li>Must meet the definition of a Licensed Practitioner of the Healing Arts as defined by the Illinois Mental Health Code (LCSW, LCPC, Licensed Clinical Psychologist, PMHNP, LMFT, etc.)</li>
<li>At least two (2) years of experience in direct care of individuals with psychiatric disorders</li>
<li>Three (3) years of supervisory experience preferred</li>
<li>Demonstrated ability to act decisively and delegate authority</li>
<li>Excellent communication and relationship building skills</li>
</ul>

Social Services Director

<h3>Job Description</h3>
Job Description
Title: Social Services Supervisor
Location: O'Hare International Airport - Terminal 2, upper level, 10000 West O'Hare, PO Box 66019, Chicago, IL 60666
Schedule: Full Time, On-Site Sunday-Monday: 12:30-9pm, Tuesday: 10:30am-7:00pm, Wednesday-Thursday: 9:00am-5:30pm
Summary: 

Join a mission that matters.
Travelers Aid Chicago is looking for a Social Services Supervisor who’s ready to lead with purpose and compassion. In this role, you’ll guide the day-to-day operations of a team committed to supporting individuals and families in transition at one of the busiest transportation hubs in the country. You won’t just supervise, you’ll empower. You’ll coach volunteers, provide hands-on support to participants in need, and work closely with our Program Manager and Volunteer Management to ensure every interaction reflects our values of dignity, respect, and service.
If you're driven to lead, ready to make a direct impact, and eager to be part of something bigger than yourself, we want you on our team. Help us keep Chicago moving forward, one person at a time.
Why Join Us? 
<ul>
<li>Make a meaningful impact on the lives of individuals seeking education and career pathways.</li>
<li>Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.</li>
<li>Providing flexibility and work-life balance.</li>
<li>Participate in professional development opportunities to enhance your skills and expertise.</li>
</ul>
Our Benefits: 
<ul>
<li>Medical insurance. BCBS PPO, EPO, and HSA Plans </li>
<li>Dental insurance. </li>
<li>Vision insurance. </li>
<li>401(k) 3% Employer Contribution. </li>
<li>Paid maternity leave. </li>
<li>Paid paternity leave. </li>
<li>Commuter benefits. </li>
<li>Professional Development Assistance. </li>
<li>Disability insurance </li>
<li>FSA Spending Account </li>
<li>Life Insurance </li>
<li>Employee Assistance Program </li>
<li>Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.</li>
</ul>
Essential Functions: 
Duties &amp; Responsibilities 
<ul>
<li>Provides direct services for appropriately referred participants, cases, Protective Travel Service (PTS) and/or projects.</li>
<li>Supervises the case/treatment plan, referrals, follow-up schedule and advocacy needs, etc. for participants/cases of the program.</li>
<li>Administers non-personnel financial transactions (e.g. participant support) within established parameters.</li>
</ul>
<ul>
<li>Remains current in the field of service provided by the program through self-initiated avenues, as approved by higher level of management.</li>
<li>Maintains quality service delivery and programming-including: Maintains and updates policies and procedures related to contractual obligations, Heartland Human Care Services Philosophy of care and industry best practice.</li>
</ul>
Program &amp; People Management: 
<ul>
<li>Monitors office coverage and productivity.</li>
<li>Supervises volunteers in accord with established policies/procedures.</li>
<li>Develops and maintains professional relationships with appropriate groups/organizations etc., as approved by higher level of management.</li>
<li>Provides training to assigned volunteers in appropriate facets of the position</li>
</ul>
Relationship Management: 
<ul>
<li>Facilitates cooperation between volunteers, staff, and others, including the airport community.</li>
<li>Participates in O’Hare Service Meetings, Team Meetings, and other internal and external meetings as applicable.</li>
<li>Conducts outreach and training with community partners and stakeholders as needed.</li>
</ul>
Metric Management: 
<ul>
<li>Submits required reports and documentation in a timely manner.</li>
<li>Administers non-personnel financial transactions (e.g. participant support) within established parameters.</li>
<li>Other duties as assigned.</li>
</ul>
Supervisory Responsibilities (if applicable): 
<ul>
<li>Travelers Aid Volunteers</li>
</ul>
Education and Experience: 
<ul>
<li>Bachelor’s degree required and two (2) years of relevant experience required</li>
<li>One year of supervisory experience strongly preferred but not required.</li>
<li>Bilingual strongly preferred but not required.</li>
</ul>
Certifications/Licenses:
<ul>
<li>HHCS Background check required as well as initial and annual background check with City of Chicago’s Department of Aviation Badging office.</li>
<li>Must stay O’Hare badge compliant at all times.</li>
</ul>
Knowledge/Skills/Abilities (K/S/A): 
<ul>
<li>Access to regular, dependable and timely transportation </li>
<li>Ability and comfortability working with people of varying socioeconomic backgrounds.</li>
<li>Excellent communication skills. </li>
<li>Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li>
<li>Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li>
<li>A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li>
<li>Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.</li>
<li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. </li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li>
<li>Ability to work independently and remain self-motivated with minimal direct supervision.</li>
<li>Strategic thought partnership and consultancy skills.</li>
</ul>
Work Arrangement: 
This role is not eligible for remote work. All hours will be worked in person unless approved by the Director. 

Work Environment: 
<ul>
<li>The noise level in the work environment is usually moderate.</li>
<li>Travelers Aid Chicago is located within Chicago O’Hare International Airport. </li>
</ul>
Physical Demands: 

<ul>
<li>While performing the duties of this job, the employee is regularly required to talk and hear. </li>
<li>The employee is regularly required to sit, stand and walk.</li>
<li>The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms. </li>
<li>The employee must occasionally lift and/or move up to 25 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li>
</ul>

Equal Opportunity Employer Statement 
Heartland Human Care Services makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, 
VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Social Services Supervisor

<h3>Job Description</h3>
Job Description
Looking for qualified Social Services Assistant to join our team!
 
Location: Ghent Health and Rehabilitation
Job Type: Full-Time
 
Are you a compassionate and dedicated professional with a passion for helping seniors and their families navigate the healthcare journey? Do you enjoy making a difference in people's lives by providing emotional support, coordinating essential services, and ensuring residents receive the best possible care? If so, we'd love you to join our team as a Social Services Assistant!
Major Responsibilities
<ul>
<li>Support Resident &amp; Family Needs - Meet with residents and families during the admission process to review advance directives, resident rights, and non-discrimination policies.</li>
<li>Evaluate &amp; Document Social Service's Needs - Conduct social service evaluations to identify residents' personal, emotional, and financial needs.</li>
<li>Coordinate Social Work Services - Provide or arrange for social work services as needed, ensuring residents receive appropriate resources and advocacy.</li>
<li>Financial Planning Assistance - Help residents navigate financial planning and connect them with relevant assistance programs.</li>
<li> Keep Families Informed - Communicate important updates, resident concerns, and care level changes with family members.</li>
<li> Interdisciplinary Collaboration - Meet with facility staff to discuss resident concerns, ensuring a team-based approach to care.</li>
<li> Ensure Compliance &amp; Ethics - Maintain strict confidentiality of resident health information and report any suspected violations.</li>
<li>Assist with Discharge Planning - Help residents and families prepare for safe transitions after their stay.</li>
<li> Drive Innovation &amp; Excellence - Implement new ideas and improve social services systems for superior resident outcomes.</li>
</ul>
Minimum Qualifications
<ul>
<li>High school diploma or equivalent required.</li>
<li>1+ year of experience in long-term care preferred.</li>
<li>Ability to assess resident needs and coordinate discharge planning.</li>
<li>Knowledge of the Medicare process is a plus.</li>
<li>Strong interpersonal, communication, and problem-solving skills.</li>
<li>Compassionate, resident-focused mindset with attention to detail.</li>
</ul>
Pay and Benefits
Competitive salary commensurate with experience Comprehensive health, dental, and vision insurance 401(k) Paid time off and holidays
 
Why Join Our Team
Get paid in advance with us: We offer access to your earned but unpaid wages.
Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours. 
Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request.
Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.
Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages.
Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help.
Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere. 
 
About Us
We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life. 
We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective.
We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
Apply now! Our application process is quick and easy.
 Job Posted by ApplicantPro

Social Services Assistant

<h3>Job Description</h3>
Job Description
Make a Lasting Impact in the Lives of Others — Join Esperanza’s Social Services Team!
Are you passionate about serving underserved communities with compassion, excellence, and purpose? Esperanza Health Center is looking for a bilingual Social Service Consultant to help connect patients with vital resources and break down barriers to care. In this full-time role, you’ll be part of a dynamic, Christ-centered team committed to holistic healthcare — blending social work, advocacy, and ministry in a fast-paced, deeply rewarding environment.
 Esperanza Health Center
Job Title: Social Service Consultant (Bilingual) Department: Social Service Reports To: Social Service Supervisor Work Hours: 40 hours/week (Monday–Friday) Travel: Less than 10% Status: Full-time, Non-Exempt
Salary Range:
<ul>
<li>
$41,000–$47,000 with Bachelor's degree
</li>
<li>
$36,000–$42,000 with High School diploma
</li>
</ul>
Who We Are
Esperanza Health Center is a multicultural ministry providing holistic healthcare to the Latino and underserved communities of Philadelphia. We fulfill our mission by offering affordable, high-quality, bilingual, and multicultural primary care services in Jesus’ name—regardless of a patient’s ability to pay.
Job Summary
At Esperanza Health Center, our Social Service Consultants (SSCs) are an essential part of the care team. SSCs engage directly with patients—in person or over the phone—to identify needs and connect them to vital services. These include assistance with insurance enrollment, transportation, food access, utility support, legal referrals, and more. Working closely with our medical, behavioral health, and community health departments, SSCs play a key role in reducing barriers and promoting holistic wellness for our patients.
Key Responsibilities
<ul>
<li>
Conduct patient assessments related to social determinants of health and provide culturally appropriate resources.
</li>
<li>
Maintain accurate documentation in the Electronic Medical Record (EMR).
</li>
<li>
Provide limited case management for an assigned panel of patients living with HIV.
</li>
<li>
Offer crisis intervention and referrals for domestic violence or child abuse cases.
</li>
<li>
Perform HIV counseling and testing in accordance with established guidelines.
</li>
<li>
Assist uninsured patients in accessing and applying for health insurance.
</li>
<li>
Support patients through insurance renewal processes.
</li>
<li>
Facilitate referrals for Early Intervention and Autism Evaluation services.
</li>
</ul>
What We Offer
<ul>
<li>
A predictable Monday–Friday schedule
</li>
<li>
No on-call, evening, or weekend hours
</li>
<li>
Meaningful work with opportunities for professional growth
</li>
<li>
Three staff-wide retreat days per year
</li>
<li>
Paid time off: vacation, sick, holidays, and one month of paid sabbatical after seven years
</li>
<li>
Medical and dental insurance, retirement plan, short and long-term disability
</li>
<li>
Tuition reimbursement after one year of service
</li>
<li>
Eligibility for federal and state loan forgiveness programs
</li>
</ul>
You May Be a Great Fit If You:
<ul>
<li>
Hold a degree in social work or a related field (or have significant relevant work experience)
</li>
<li>
Are fluent in both English and Spanish
</li>
<li>
Thrive in a fast-paced, team-oriented environment
</li>
<li>
Are passionate about creative, high-quality service delivery to underserved communities
</li>
<li>
Desire to serve in a Christian healthcare ministry, working alongside others motivated by Christ’s love
</li>
</ul>

Social Services Consultant

<h3>Job Description</h3>
Job Description
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary:
The Director of Social Service Operations assists the Territorial Social Services Director (TSSD) in creating best practices in program development, operations &amp; requirements including office procedures, records &amp; reporting, program research and evaluation, program development and modification, program guidelines, seminars/training courses, inter-agency relationships, and building specifications; aids in addressing programmatic challenges in a timely, fiscally responsible, and compliant manner. Provides training and guidance for Shelter/Housing practices. Develops, reviews, and maintains program and housing resources for Divisional Social Service Directors, DHQ Officers, and field Social Service Directors. Responsible for Social Service programs and operational standards and practices. Keeps up-to date with government welfare, federal and state legislation, and inter-agency relationships.
Essential Duties and Responsibilities:
Operational Leadership
<ul>
<li>Provide leadership, guidance, and training to nine administrative regions on all aspects of social service operations. That includes but is not limited to housing and shelter practices, policies, procedures, standards, regulations, printed materials, forms, reporting requirements, contractual obligations.</li>
<li>Disseminate essential information to Divisions regarding governmental programs, contracts, Salvation Army policies, cooperation and collaboration, government funding policies, preparation of applications for grants, and legislation affecting Salvation Army social services.</li>
<li>Develop and manage all aspects of the Territorial Social Services Policy and Procedure Manual.</li>
<li>Develop proposed new and revised program policies, procedures, and forms for use across the Western Territory.</li>
<li>Create new system wide partnerships that would benefit Divisional shelter/housing programs.</li>
<li>Assist the Territorial Social Service Quality Assurance Director in helping programs meet or exceed the National Social Services Standards.</li>
<li>Stays abreast of research on best practices, promising programs, and theories of change that underpin the program and operation services of The Salvation Army, particularly as it relates to housing and homelessness.</li>
</ul>
Executive Boards
<ul>
<li>Assist the TSSD in administering, analyzing, reviewing, summarizing, and drafting proposals and recommendations regarding Salvation Army programs, activities, activities, activities, planning studies, contracts, proposals, reports, and internal grant applications.</li>
<li>Collaborate closely with leaders at regional headquarters and local officers to strengthen program proposals for review by executive board.</li>
<li>Thoroughly vet all program items and ensure they are reviewed and processed in a timely manner.</li>
<li>Review draft government contracts for Executive Board proposals and when requested by the corporate legal team or the TSSD.</li>
<li>Supports the TSSD in review of internal grant applications and conducts programmatic research for concerns arising from the Executive Board.</li>
</ul>
Training 
<ul>
<li>Provide in-person and on-demand training on operational topics and other social service topics as assigned by the TSSD.</li>
<li>Conducts or participates in lectures, seminars, or institutes at The Salvation Army’s Seminary for future ministry leaders as requested.</li>
<li>Assist the Director of Social Services Training and Development with the creation and maintenance of a Territorial Digital Social Services Resource and Training Library.</li>
<li>Assist the Territorial Director of Training and Development and the Territorial Social Services Director (TSSD) with the development and implementation of an effective onboarding and ongoing training process for local program directors.</li>
</ul>
Conferences and Committees
<ul>
<li>Make comprehensive program presentations at Executive Board meetings.</li>
<li>Lead and facilitate the Territorial Social Services Policy and Procedure Committee.</li>
<li>Lead and facilitate the Territorial Housing/Shelter Committee, which will help strengthen Salvation Army Housing and Shelter programs, operations, and service delivery across the Territory.</li>
<li>Participate in the monthly group meeting of regional social services directors and various other Territorial or National Committees as assigned.</li>
<li>Represent the Social Services Department on the Major Projects Committee, as needed.</li>
</ul>
Other 
<ul>
<li>Lead or assist in program evaluations across the Territory utilizing the National Social Services Standards. Provide onsite guidance and training as needed during the reviews.</li>
<li>Monitor federal legislation that impacts shelter and housing programs.</li>
<li>Maintain a working knowledge of all Salvation Army appropriate Social Services related minutes, policies and procedures, manuals, grants, and programs.</li>
<li>Assist the Director of Social Service Research and Development with the development and maintenance of a Territorial Program Profile system.</li>
<li>Attends and participates in councils, conferences, seminars, and training courses, in the interest of improving, coordinating, and advancing the social services of The Salvation Army, as authorized.</li>
<li>Serve as a resource on various historical, professional, and organizational entities related to social service matters by consulting with the Territorial Social Services Director as assigned.</li>
<li>Undertakes special assignments assigned by the Territorial Social Services Director.</li>
</ul>
Education and Work Experience:
<ul>
<li>Master of Social Work (MSW), Master of Public Administration (MPA) or comparable graduate degree from an accredited college or university highly preferred.</li>
<li>Minimum of seven years of experience in administration or supervision of Salvation Army or comparable social service programs or leading operations in a non-profit organization.</li>
<li>Experience in program design and development is highly preferred.</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Knowledge of The Salvation Army’s mission and philosophy.</li>
<li>Knowledge of the principles and practices of social service programs and funding development, operations, and regulatory requirements.</li>
<li>Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) and Privacy Act Regulations and Recordkeeping requirements.</li>
<li>Knowledge of Salvation Army policies and procedures affecting or related to the Grants and Contracts Section.</li>
<li>Knowledge of Salvation Army Social Services programs.</li>
<li>Knowledge of grant and contract management.</li>
<li>Knowledge of contract-related legal terminology.</li>
<li>Knowledge of local, state, and federal laws governing grant/contract agreements and religious/non-profit organizations.</li>
<li>Ability to effectively communicate the importance of protecting Personal Health Information (PHI) and Personal Data.</li>
<li>Ability to work through a diverse scope of issues where analysis of the information may require identification and evaluation of many relevant potential factors.</li>
<li>Ability to conduct independent research and provide technical and solution-based recommendations.</li>
<li>Ability to develop and conduct technical presentations to Senior Leadership.</li>
<li>Ability to apply discretion and independent judgment with limited supervision.</li>
<li>Ability to interpret and understand government rules and regulations.</li>
<li>Ability to interpret and understand the Federal Register and other government publications.</li>
<li>Ability to prepare and maintain accurate and complete records, reports, and correspondence.</li>
<li>Attention to detail, strong work ethic, and an unwavering commitment to ethical behavior are essential to success in this role.</li>
<li>Ability to work collaboratively with leadership and across multiple teams.</li>
<li>Strong self-awareness and comfortable receiving and acting on feedback.</li>
<li>Initiative-taker capable of working alone.</li>
<li>Proficiency with Microsoft Word, Excel, PowerPoint, Forms, OneDrive, and SharePoint.</li>
</ul>
Physical Requirements:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship will result.
<ul>
<li>Ability to travel anywhere in the territory.</li>
<li>Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.</li>
<li>Ability to grasp, push, and pull objects such as files, file cabinet drawers, and reach overhead.</li>
<li>Ability to operate a telephone.</li>
<li>Ability to operate a desktop or laptop computer.</li>
<li>Ability to access and produce information from a computer.</li>
<li>Ability to understand written information.</li>
</ul>
REPORTS TO: TERRITORIAL SOCIAL SERVICES DIRECTOR

Director of Social Services Operations

<h3>Job Description</h3>
Job Description
Are you a person who believes in providing great care? Do you believe in having a positive impact on other people's lives? Are you a team-player, quick-thinker, and ready to be a part of an organization that supports your growth?
WHAT WE'RE ABOUT
We believe care goes beyond a medical chart. With kindness and integrity as our guide, we strive for excellence in every interaction.
Requirements:
<ul>
<li>You care.</li>
</ul>
Position Summary:
Under direction of the Director of Case Management, the Social Services Specialist (formerly titled as Discharge Planner) assists each resident and family in planning discharge for post-SNF stay in order to maintain the highest practicable level of functioning in accordance with current federal and state regulations, as well as Company policies and procedures.
Duties and Responsibilities:
<ul>
<li>Provides assistance to residents and families in finding and utilizing financial and other community resources to assist in the discharge process.</li>
<li>Participates in resident and family council meetings as requested.</li>
<li>Develops a working knowledge of federal and state regulations, as related to position, and reimbursement (Medicare, Medicaid and commercial) and provides support with applications and eligibility information requests.</li>
<li>May perform documentation duties in accordance with Company charting and documentation policies and procedures and government regulations. Ensures documentation is accurate, clear, informative and descriptive of resident's condition, care provided and residents' response to care.</li>
<li>Arrangement of transfers to other facilities and post discharge plan of care, as well as orientation for resident and family regarding discharge.</li>
<li>Provides support to Admissions by participating in the referral and admission process, as directed.</li>
<li>Assists other facility staff with fiduciary matters, to enable payment for resident's stay.</li>
<li>Communicates with residents' families and other staff as to resident needs.</li>
<li>Participates in and assists in departmental studies and projects as required.</li>
<li>May perform administrative duties such as completing forms, reports, etc., and submit to the Supervisor as necessary.</li>
<li>Reports the following in accordance with established facility procedures and regulatory standards: accidents and incidents; resident grievances, complaints, allegations of resident abuse and/or misappropriation of resident property; occupational exposure to blood, body fluids, infectious materials, and hazardous chemicals; concerns and suspected incidences of non-compliance including but not limited to hazardous conditions and equipment.</li>
<li>Adheres to state and federal regulations and company policies and procedures; HIPAA confidentiality standards of resident and facility information; Infection Control, Universal Precautions, OSHA and safety standards; and established safety precautions and regulations (including use of mechanical lifts when lifting or moving heavy individuals or objects) in the performance of tasks and the use of equipment and supplies.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience with geriatric population or in long-term care setting strongly preferred</li>
<li>High school diploma or equivalent required; AA or Bachelor's degree preferred</li>
<li>Commitment to the company mission to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity, and to enrich every life we touch. Embracing the company values of care &amp; compassion, community, honesty &amp; integrity, teamwork, innovation and safety.</li>
</ul>
Benefits:
<ul>
<li>Medical insurance with Rx benefits</li>
<li>Dental insurance</li>
<li>Vision care</li>
<li>Paid vacation</li>
</ul>

Social Services Specialist

<h3>Job Description</h3>
Job Description
About Us
Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home.
Our team of qualified professionals provides compassionate care by:
<ul>
<li>Maintaining high medical integrity</li>
<li>Fostering a team spirit among staff</li>
<li>Creating friendly, beautiful surroundings for our residents and their visitors</li>
</ul>
We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care.
Job Description
<ul>
<li>Conduct an admission interview with the resident and family for the purpose of completing a confidential psychosocial history and assessment, identify areas of concern, develop treatment plans/goals, and complete advance directives.</li>
<li>Update residents’ charts/social services records every three months following initial evaluation and/or as social services needs are demonstrated. Re-evaluate resident care plans at least every three months.</li>
<li>Maintain periodic contact with families to keep them informed of residents’ needs.</li>
<li>Assist residents with clothing purchases, obtaining telephone and other items as needed. Facilitate repair of prostheses and arrange for transportation.</li>
<li>Advocate residents’ rights according to Title XXII.</li>
<li>Consult with appropriate staff regarding resident needs and concerns providing resources.</li>
<li>Assist with discharge planning in consultation with Supervisor and Director of Nursing.</li>
<li>Contribute to Resident Care Conferences, and communicate resident and family areas of concern.</li>
<li>Prepare confidential cases or concerns for monthly conference meetings with the Social Work Consultant.</li>
<li>Review Advance Directive (AD) and/or Preferred Intensity of Care (PIC) with new residents and their families and follow-up with completion of AD and/or PIC.</li>
<li>Assist nursing with dental, vision, hearing, and podiatry needs of the residents.</li>
</ul>
Requirements
Full-time
Monday - Friday 
AM Shift 
Social Services Designee Certificate
Skilled Nursing Experience 

Benefits
Why Work for Sunnyside Nursing &amp; Post-Acute Care
<ul>
<li>Wages: $21.00 - $25.00 per hour</li>
<li>Paid orientation and training</li>
<li>Opportunities for growth</li>
<li>Paid sick leave/paid holidays</li>
<li>Medical, dental, vision, and AFLAC</li>
<li>Join the dream team where teamwork is facilitated through hard work and dedication </li>
</ul>
We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95/KN95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We celebrate diversity &amp; pride ourselves on creating an inclusive environment for all employees and resident

Social Services Designee

<h3>Job Description</h3>
Overview: 
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: Join our team as Director of Social Services and foster an environment within the nursing center that enables our patients/residents to maximize their well-being and overall quality of life by creating a climate, policies, and routines that enable patients/residents to maximize their individuality, independence, and dignity. Plan, develop, organize, evaluate, and direct the overall operation of the Social Services department in accordance with the National Association of Social Workers (NASW) Code of Ethics and federal, state, and local guidelines. You may supervise a staff of up to 2 employees. *Collaborate with social services staff, interdisciplinary team, and administration to promote and protect patient rights, dignity, independence, and psychological well-being.*Maintain good working relationships with center employees, meeting with administration and nursing staff to collaborate and plan.*Assure a comprehensive Psychosocial Assessment is completed for each patient that identifies social, emotional, psychological needs and strengths.*Educate patients and families regarding their rights and responsibilities, health care decision making/advance directives, effective problem solving, and available community resources.*Provide therapeutic interventions to assist patients to cope with their transition and adjustment to a nursing center and to address behavior or mood problems Qualifications: *Bachelor's degree in social work or human services required.*Must possess any certifications/licensures as required by state of employment to practice in long-term care. Benefits: *Variable compensation plans *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to financially assist through unforeseen hardships *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off&nbsp;We also offer several voluntary insurances such as: *Pet Insurance *Term and Whole Life Insurance *Short-term Disability *Hospital Indemnity *Personal Accident *Critical Illness *Cancer Coverage&nbsp;Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

 Posted Salary Range: USD $27.00 - USD $32.00 /Hr.

<h3>Job Description</h3>
Job Description
Pay Range $82,000 to $92,000
Bring your compassion, interpersonal skills and commitment to making a difference to the newest skilled nursing facility in Covina, California! The Masonic Homes of California will soon unveil its new skilled nursing and memory care services on our beautiful campus in a new, state-of-the-art building designed with the latest innovations in skilled nursing and memory care. Join our team at this exciting time to help shape the culture and operations of a stable, 100-year-old nonprofit organization in its latest expansion. Be an part of a growing and energized team of compassionate healthcare professionals who care for the people they serve and work with, and who truly want to make a difference in the lives of others.
We are a Continuing Care Retirement Community that provides homes to Masons, their wives and widows. You will be able to develop Social Services systems and programming for our existing Assisted Living and Independent Living Residents and build your program and help obtain our license for our new Skilled Nursing that includes Memory Care. 
We can accommodate up to 70 Independent and Assisted Living Residents and will be able to accommodate 32 Skilled Nursing and Memory Care Residents.
POSITION SUMMARY: 
The Social Service Designee plans, develops, organizes, evaluates and directs the overall operation of the Social Services department maintaining compliance with federal, state, and local guidelines and regulations, Masonic Homes policies and procedures, and standards of care for specialty practice. The Social Service Designee is a member of the interdisciplinary and management team of the nursing center. The Social Service Designee is responsible for fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity. This climate shall provide patients/residents with the highest practical level of physical, mental, and psychosocial well-being and quality of life.
DUTIES AND RESPONSIBILITIES
<ol>
<li>ADMINISTRATIVE:</li>
</ol>
<ul>
<li>Review facility policies and procedures as part of the facility’s interdisciplinary team (IDT) to assure compliance with state and federal regulations.</li>
<li>Participate in reviewing and setting policies concerning resident care and quality of life.</li>
<li>Participate in developing facility psychosocial policies.</li>
<li>Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others.</li>
<li>Participate in quality assurance interdisciplinary team meetings.</li>
<li>Understand and meet all government requirements for social service documentation.</li>
<li>Document progress in meeting the psychosocial needs of residents.</li>
</ul>
<ol>
<li>RESIDENT ADVOCACY:</li>
</ol>
<ul>
<li>Work with residents, families, significant others, the interdisciplinary team and administration to promote and protect resident rights and the psychological well-being and of each resident.</li>
<li>Identify community changes and opportunities such as legislation, regulations and programs that affect nursing home residents.</li>
<li>Coordinate ancillary services including but not limited to vison, dental, audiology and podiatry services.</li>
<li>Schedule appointments with health care providers an arrange transportation as needed.</li>
<li>Oversee grievance process and coordinate with administrator and the IDT for resolution.</li>
<li>Oversee the facility theft and loss program.</li>
</ul>
<ol>
<li>PSYCHOSOCIAL INTERVENTIONS:</li>
</ol>
<ul>
<li>Complete a psychosocial assessment for each resident that identifies social, emotional, and psychological needs.</li>
<li>Provide timely and accurate completion of Social Services portion of the MDS, Care Area Assessments (CAAs), resident care plan, and progress notes as well as other forms as required in order to comply with federal and state regulations and facility policies and procedures.</li>
<li>Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the resident, the goals to be accomplished for those needs/issues, and the appropriate social service interventions.</li>
<li>Provides guidance with end of life decision making, facilitating communication between patients, families, providers, the IDT and Physicians, supporting a compassionate approach to the process of transitioning to palliative care and hospice.</li>
<li>Work closely with the facility mental health provider to ensure that all resident psychosocial needs are identified, referrals are made, and services are provided.</li>
<li>Ensure or provide therapeutic interventions, support and education to assist residents/family members/significant others in coping with their transition and adjustment to a long-term care facility, including their social, emotional, and psychological needs.</li>
<li>Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident’s total care and providing them with information on the resident’s status as requested or appropriate.</li>
<li>Coordinate resident room changes.</li>
<li>Lead facility behavior management committee. Coordinate care with social worker, psychologist and/or psychiatrist as needed.</li>
</ul>

Requirements
<ul>
<li>Requires strong assessment; planning; and goal development skills.</li>
<li>Requires the ability to communicate and resolve conflict with physicians, other health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas.</li>
<li>Requires knowledge of community resources and entitlement programs.</li>
<li>Requires knowledge of state and county adult protective legal mandates.</li>
EDUCATIONAL REQUIREMENTS/LICENSES/CERTIFICATES
<ul>
<li>Three years' experience in skilled nursing setting</li>
<li>Social Service Designee Certificate .</li>
<li>Active CPR certification</li>
</ul>
</ul>
Benefits
At Masonic Homes, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skills, and great ethical standards with the opportunities to advance your career.
In return for your skills, you will be offered:
<ul>
<li>A work environment focused on teamwork and support</li>
<li>Excellent health, wage replacement and other benefits for you and your family’s well-being</li>
<li>A generous contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan</li>
<li>Investment in your growth through Tuition Reimbursement</li>
</ul>

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