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<h3>Job Description</h3>
Job DescriptionDescription:
We are seeking a dedicated and enthusiastic Automotive Customer Service representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to analyze customer needs and deliver solutions will be crucial in ensuring customer satisfaction and loyalty. If you have a passion for the automotive industry and possess strong communication skills, we want to hear from you!
 
Responsibilities
<ul>
<li>Provide outstanding customer service by addressing inquiries and resolving issues promptly.</li>
<li>Analyze customer needs to recommend appropriate products and services.</li>
<li>Handle cash transactions accurately and efficiently.</li>
<li>Maintain accurate records of customer interactions in our computerized system.</li>
<li>Utilize phone etiquette to communicate effectively with clients.</li>
<li>Assist customers with scheduling appointments and follow-ups.</li>
<li>Support sales initiatives by promoting additional services or products.</li>
<li>Ensure a clean and organized office environment for optimal customer experience.</li>
<li>Collaborate with team members to enhance overall service delivery.</li>
</ul>
Qualifications
<ul>
<li>Proven experience in customer service or client services, preferably in the automotive sector.</li>
<li>Strong phone etiquette and communication skills, both verbal and written.</li>
<li>Proficiency in using office software and computerized systems for record keeping.</li>
<li>Experience with cash handling procedures is preferred.</li>
<li>Ability to analyze information and provide tailored solutions to customers.</li>
<li>Multilingual abilities are a plus, enhancing communication with diverse clientele.</li>
<li>Sales experience is advantageous, contributing to overall business growth.</li>
<li>Strong organizational skills with the ability to multitask in a fast-paced environment.</li>
<li>A genuine interest in automotive products and services is highly desirable.</li>
</ul>
Requirements:
<ul>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Ability to work well in a team environment and uphold dealership standards.</li>
<li>Valid driver's license</li>
<li>Able to pass a pre-employment background check and drug screen for illegal substances</li>
<li>Authorized to work in the United States</li>
</ul>
Join our team today and become an integral part of delivering exceptional automotive customer service!

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation &amp; repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. 
 
Job Responsibilities
<ul>
<li>Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.</li>
<li>Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.</li>
<li>Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.</li>
<li>Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. </li>
<li>Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.</li>
</ul>
Great Reasons to Work at Vortex
<ul>
<li>Hourly salary based on experience</li>
<li>Career Advancement opportunities</li>
<li>Positive Work Environment</li>
<li>Recognitions and Rewards</li>
<li>Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO</li>
</ul>
Work Environment
<ul>
<li>Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.</li>
<li>Position requires you to be available to work in the office, not remotely</li>
<li>Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. </li>
<li>Must have the ability to walk short distances and sit for prolonged periods of time.</li>
<li>Noise level is moderate in an office environment. </li>
</ul>
Requirements:
<ul>
<li>One (1) – three (3) years of customer service experience in a construction or industrial service industry.</li>
<li>High school diploma or equivalent.</li>
<li>Must be able to work on site.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Attention to detail and accuracy in data entry.</li>
<li>Ability to work in a fast-paced environment and able to prioritize tasks.</li>
<li>Patience, empathy, and a customer-centric mindset.</li>
<li>Ability to work effectively in a team and handle high-stress situations with professionalism.</li>
<li>Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
As a Customer Service Representative in a high call volume environment, you will play a vital role in providing exceptional service to both internal teams and external customers, including homeowners, building owners, home builders, and sales personnel. This position requires strong communication skills, professionalism, and the ability to accurately interpret customer needs to ensure the service department can resolve issues promptly and effectively.
 
You will be expected to handle incoming calls with a customer-focused mindset while maintaining a high level of attention to detail and accuracy. The ability to work in a fast-paced, team-oriented environment is essential.
 
• Answer Inbound Calls: Handle a high volume of incoming calls, providing courteous and professional service to homeowners, corporate customers (including building owners and home builders), and internal team members like sales personnel.
• Problem Resolution: Listen attentively to customer issues, thoroughly understand their needs, and ensure that all information is accurately relayed to the service department for resolution.
• Maintain Accuracy: Document customer requests and issues with high attention to detail, ensuring all information is clear and concise for the service department to act on.
• Internal Communication: Communicate effectively with sales teams, service staff, and other internal departments to facilitate smooth service delivery and problem resolution.
• Professionalism: Maintain professionalism in all interactions, even in high-stress or difficult situations. Respond to inquiries and issues promptly and courteously.
• Knowledge of Services: Develop a thorough understanding of the company’s services to accurately inform and guide customers.
• Follow-Up: Ensure that customers are informed about the status of their service requests and follow up when necessary to ensure satisfaction.
• Collaboration: Work closely with the service department to provide a seamless customer experience.
• Handle Escalations: If needed, escalate unresolved or complex issues to appropriate managers or departments, ensuring customers’ needs are fully addressed.
Requirements:
• Experience: Previous customer service experience, particularly in high call volume or service-related industries, is preferred.
• Communication: Strong verbal communication skills and the ability to listen attentively and respond professionally to both customers and internal teams.
• Detail-Oriented: Ability to accurately capture and relay customer information, ensuring thoroughness and precision in all service requests.
• Time Management: Strong multitasking skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Problem-Solving: Ability to think critically and solve problems quickly, ensuring customer satisfaction.
• Professional Demeanor: Maintain composure and professionalism, even during high-stress situations or with difficult customers.
• Teamwork: Ability to work collaboratively with internal teams and departments to resolve customer issues efficiently.
• Proficient in Microsoft Office and data entry software.
• Ability to sit or stand at a desk for extended periods.
• Use of a telephone and computer for extended periods of time.

<h3>Job Description</h3>
Job DescriptionDescription:
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation &amp; repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. 
 
Job Responsibilities
<ul>
<li>Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.</li>
<li>Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.</li>
<li>Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.</li>
<li>Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. </li>
<li>Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.</li>
</ul>
Great Reasons to Work at Vortex
<ul>
<li>Hourly salary based on experience</li>
<li>Career Advancement opportunities</li>
<li>Positive Work Environment</li>
<li>Recognitions and Rewards</li>
<li>Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO</li>
</ul>
Work Environment
<ul>
<li>Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.</li>
<li>Position requires you to be available to work in the office at the service center, not remotely</li>
<li>Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. </li>
<li>Must have the ability to walk short distances and sit for prolonged periods of time.</li>
<li>Noise level is moderate in an office environment. </li>
<li>Must be able to lift up to 15lbs.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; AA/BA preferred.</li>
<li>One (1) – three (3) years of customer service experience, or administrative background preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Attention to detail and accuracy in data entry.</li>
<li>Ability to work in a fast-paced environment and able to prioritize tasks.</li>
<li>Patience, empathy, and a customer-centric mindset.</li>
<li>Ability to work effectively in a team and handle high-stress situations with professionalism.</li>
<li>Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.</li>
</ul>

<h3>Job Description</h3>
Job Description
We are seeking a friendly, dependable, and detail-oriented Customer Service Representative to join our growing team. If you enjoy solving problems, communicating with people, and working in a team-oriented environment, we’d love to hear from you!
Key Responsibilities:
<ul>
<li>
Serve as the first point of contact for customers via phone, email, or in person
</li>
<li>
Respond to inquiries regarding products, services, billing, and account status
</li>
<li>
Resolve customer concerns and escalate issues when necessary
</li>
<li>
Maintain accurate customer records in our CRM or internal system
</li>
<li>
Process orders, returns, and payments as needed
</li>
<li>
Collaborate with internal departments to ensure timely resolution of customer requests
</li>
<li>
Meet or exceed individual and team performance metrics
</li>
</ul>
Qualifications:
<ul>
<li>
High school diploma or equivalent (Associate’s or Bachelor's degree a plus)
</li>
<li>
1+ year of customer service experience preferred (call center, retail, banking, or office setting)
</li>
<li>
Strong verbal and written communication skills
</li>
<li>
Proficiency in Microsoft Office and/or customer database systems
</li>
<li>
Ability to multitask and stay organized in a fast-paced environment
</li>
<li>
Positive attitude and a strong sense of accountability
</li>
</ul>
 Pay Details: $17.00 to $18.00 per hour Search managed by: Amaka Mozie Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
The Contact Center Representative reports directly to the Contact Center Manager and is responsible for handling incoming calls, responding to customers and entering data information into various software applications. The representative is expected to perform within department guidelines while assisting in meeting team goals and objectives.
If candidate is located within 35 miles of the Folsom office, then the position would be an in office position. 
*Bilingual Required
 
 
Requirements:
RESPONSIBILITIES: 
Following call flow model and quality assurance guidelines:· Process inbound hotel reservations and event registration calls.· Process inbound emails and respond to customer questions using templates.· Keep calls and emails on task and ensure efficient use of call handle time.Negotiate to find the best outcome and utilize tools appropriately:· Demonstrate effective questioning/listening skills when speaking with customers.· Ability to control conversation with customer.· Ability to use appropriate analysis, judgment and logic when solving problems and making decisions.· Demonstration of good verbal, and written communication, customer service, time management, typing, and data entry skills.· Provide accommodation and registration information back to customer· Document conversation activity effectively.
Maximize productivity time and management of work queues:
· Collaborate with peers and share best practices strategies for providing exceptional customer service. · Develop effective internal communication skills with Coordinators to insure accuracy of relaying event information to customers.· Adhere to the attendance and break policies.· Willingness to take on other duties as assigned.· Proficient display of Keyboarding skills and ability to multi-task when speaking with customers. 
 Other Duties as Assigned
 
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Minimum qualifications
· High School Degree or equivalent experience
· 2+ years of Contact Center experience
· Experience with driving quality and productivity in contact center operations through excellent communications, organization and problem-solving skills.
· Excellent verbal and written communication skills
· Bilingual required. Preferred languages: Spanish and French 
· Experience working within the Hotel, Hospitality, Event or Conference Management Industries is preferred
· Work assigned shift within the department’s hours of operation, which are 9:00-7:00 EST.
 
Other Details
· Must attend the full week of training 
 
ConferenceDirect is an Equal Opportunity Employer 
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status, or any other classification protected by applicable local, state or federal laws. This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all aspects of employment, including, but not limited to: hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination.

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionDescription:
Kennebec Valley Community Action Program (KVCAP), which seeks to strengthen individuals, families and communities through direct services and community collaborations that create solutions to poverty, is looking to hire a full-time Customer Service Representative in Augusta. The person in this position is responsible for answering incoming calls and transferring when appropriate. Assisting clients and visitors when needed. Provide clerical support, information, and completes various office tasks for the Fleet Operations Supervisor, Agency drivers and the Transportation program in general. This position does require working on some agency holidays. 
Requirements:
<ul>
<li>Two years related experience, preferable.</li>
<li>Excellent telephone and interpersonal skills and ability to communicate pleasantly and assist a wide variety of people.</li>
<li>Knowledge of office procedures and use of office machines</li>
<li>Accurate typing, filing, calculation, and data entry skills with attention to detail.</li>
<li>Ability to multi task in a fast paced environment.</li>
<li>Knowledge of Agency programs and area resources helpful.</li>
<li>Familiarity with Somerset, Kennebec and surrounding areas a plus</li>
<li>Ability to read a map, give clear directions and familiarity in using computer database for scheduling a plus.</li>
<li>Proficient in the use of Microsoft Office products including Word and Excel.</li>
<li>Ability to participate as a team member.</li>
<li>Ability to pass State Bureau of Investigation, Department of Health and Human Services, Fraud and Sex Offender Registry background checks. </li>
</ul>
Benefits
<ul>
<li>13 Paid Holidays, including Juneteenth and Indigenous People’s Day, plus one additional day during your Birthday month</li>
<li>Low cost health, dental, vision, life and long-term disability insurance options</li>
<li>100% employer-paid short-term disability insurance</li>
<li>Generous Paid Time Off program that starts at 4 weeks per year</li>
<li>Employer-sponsored retirement plan that includes an employer contribution and an employer match</li>
<li>Annual CSA program that delivers a weekly box of food from local farms to all participating employees for 20+ weeks per year</li>
<li>Professional growth and development opportunities</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation &amp; repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. 
 
Job Responsibilities
<ul>
<li>Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.</li>
<li>Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.</li>
<li>Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.</li>
<li>Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. </li>
<li>Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.</li>
</ul>
Great Reasons to Work at Vortex
<ul>
<li>Hourly salary based on experience</li>
<li>Career Advancement opportunities</li>
<li>Positive Work Environment</li>
<li>Recognitions and Rewards</li>
<li>Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO</li>
</ul>
Work Environment
<ul>
<li>Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.</li>
<li>Position requires you to be available to work in the office, not remotely</li>
<li>Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. </li>
<li>Must have the ability to walk short distances and sit for prolonged periods of time.</li>
<li>Noise level is moderate in an office environment. </li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; AA/BA preferred.</li>
<li>One (1) – three (3) years of customer service experience in an industrial, service or construction setting.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Attention to detail and accuracy in data entry.</li>
<li>Ability to work in a fast-paced environment and able to prioritize tasks.</li>
<li>Patience, empathy, and a customer-centric mindset.</li>
<li>Ability to work effectively in a team and handle high-stress situations with professionalism.</li>
<li>Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities.
 
What you can expect when you join Oklahoma Central Credit Union:
<ul>
<li>Competitive pay - Cha-ching!</li>
<li>Work-life balance - Your family, hobbies, and life outside of work are important to us</li>
<li>401 (k) retirement plan - You contribute to our future, so we contribute to yours</li>
<li>Best-in-class healthcare coverage - Helping you stay healthy</li>
<li>Generous PTO and federal holidays - We prioritize what matters</li>
<li>Community Service: We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off</li>
</ul>
Your role:
As a Customer Service Representative,you will provide outstanding phone service to all members and potential members. You will assist members with account information, perform account transactions, discuss product inquiries and recognize, cross-service and act upon sales opportunities, by suggesting appropriate credit union products.
 
In this role you will:
<ul>
<li>Provide accurate, courteous, friendly, timely and professional phone service to all members and potential members.</li>
<li>Assist members with general service requests such as, but not limited to, opening and closing accounts, financial transactions, problem solving, plastic card requests, address changes, CDs and check ordering. Educate the members on products and services the credit union offers.</li>
<li>Follow up to service requests, forms completion, return phone calls, mailing/emailing requested documentation and research required to resolve issues. Identifying transactions, verifying funds, account availability and research requests.</li>
<li>Assist and instruct members on the use of our electronic services such as home banking, Anywhere Audio, e-statements, bill pay, mobile banking and web site usage.</li>
<li>Protect member assets and account information.</li>
</ul>
Requirements:
What we're looking for:
<ul>
<li>A high school diploma, GED or higher</li>
<li>Previous customer service experience</li>
<li>Proficient computer skills</li>
</ul>
Even better if you have:
<ul>
<li>One or more years of similar or related experience in a call center setting</li>
<li>Previous financial institution experience</li>
<li>Courtesy, tact, and diplomacy</li>
<li>Experience efficiently researching accounts and reaching a resolution</li>
<li>Active listening skills</li>
</ul>
Oklahoma Central Credit Union is proud to be an equal opportunity employer and a drug-free workplace!

<h3>Job Description</h3>
Job Description
LHH Recruitment Solutions is seeking a professional and customer-focused&nbsp;Customer Service Representative&nbsp;to join our client's growing team. This role is ideal for someone with strong communication skills and a background in call center environments who thrives in a fast-paced, multi-channel support setting.
Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and live chat with professionalism and accuracy.</li>
<li>Resolve customer issues efficiently while maintaining a positive customer experience.</li>
<li>Collaborate with internal departments to address customer needs and ensure seamless service delivery.</li>
<li>Identify opportunities to cross-sell or promote additional products and services based on customer needs.</li>
<li>Maintain accurate records of customer interactions and transactions in CRM systems.</li>
<li>Follow up on customer interactions to ensure satisfaction and issue resolution.</li>
</ul>
Qualifications:
<ul>
<li>Minimum&nbsp;1 year of experience in a call center or high-volume customer service environment.</li>
<li>Strong verbal and written communication skills.</li>
<li>Experience working cross-functionally with multiple departments.</li>
<li>Ability to multitask and manage time effectively in a fast-paced setting.</li>
<li>Familiarity with CRM systems and customer support tools is a plus.</li>
<li>High school diploma or equivalent required; associate or bachelor’s degree preferred.</li>
</ul>
Hours:
<ul>
<li>7:30am-4:30pm</li>
<li>Monday through Friday</li>
</ul>
Worksite Type:
<ul>
<li>Hybrid</li>
</ul>
Employment Type:
<ul>
<li>Contract to Hire</li>
</ul>
At LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button. Pay Details: $22.00 to $26.00 per hour Search managed by: Coral Dunn Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

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