<h3>Job Description</h3>
The Service Coordinator 2 performs service fulfillment coordination and administrative functions that support the efficient operation of the service office. Provides excellent customer service resulting in high-level customer satisfaction and potential sales growth. Is the initial point of contact for walk-ins and phone calls while maintaining a professional and courteous manner. Participates in the day-to-day and long-term process and procedures for the business.
 
This is an *ONSITE position
 
Position Responsibilities may include;
<ul>
<li>Support the Service Operations Supervisor in scheduling and dispatching of Technicians for jobs (Start-ups/repairs, warranty, quoted, maintenance).</li>
<li>Work with Sales Professionals to book jobs, order and track applicable parts to include communication of status of job.</li>
<li>Enter, update and maintain the required information into the work order system. This includes work orders, new customer information, and technician hours for billing purposes.</li>
<li>Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability based on job details.</li>
<li>Review project paperwork, complete calls, and forward project paperwork to Project Administrators.</li>
<li>Coordinate job startups and maintain communication with customer regarding scheduling for the startup and follow-up on jobs in progress/completed.</li>
<li>Ensure timely closeout on all work orders and required associated paperwork (P.O., etc.) is received and filed with the proper job/customer information.</li>
<li>Maintain customer satisfaction by responding to inquiries, special requests and investigating concerns and routing them to the assigned staff/technician.</li>
<li>Manage Maintenance Agreement Renewal process and Warranty Authorization process.</li>
<li>Allocate and track purchase requisitions. Organize and coordinate inventory processes.</li>
<li>Participate in local office AP/AR functions. Follow up with customer to ensure that payment has been received.</li>
<li>Coordinate operations interaction with the Parts Department and Acquisition, as necessary.</li>
<li>Responsible for generating, interpreting, and printing various assigned reports and writing business correspondence and procedure manuals.</li>
<li>Responsible for gathering local prevailing wage rates and sending hours worked by Technicians on those PW jobs to Human Resources.</li>
<li>Provide initial notification of Workers Compensation claims to insurance carrier.</li>
<li>Maintain filing for office, office equipment and supplies; (copier, telephone, fax, etc.) and follow good housekeeping practices.</li>
<li>Participate in additional activities / projects as directed to support ongoing business needs.</li>
</ul>
Nature &amp; Scope:
<ul>
<li>Works within well-defined instructions</li>
<li>Uses established procedures and works under supervision to perform assigned tasks</li>
<li>Work is closely supervised</li>
</ul>
Knowledge &amp; Skills:
<ul>
<li>Excellent customer and relationship management skills and ability to calmly diffuse negative situations</li>
<li>Ability to read, analyze, and interpret general business periodicals</li>
<li>Strong working knowledge of MS Office Word, Excel, Outlook and PowerPoint and database systems, data entry</li>
<li>Ability to write reports and business correspondence</li>
<li>Ability to effectively present information and respond to questions from managers, clients, customers, and the general public</li>
<li>Ability to apply concepts of basic algebra and geometry to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume</li>
<li>High level of attention to detail and accuracy, analytical skills and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists</li>
<li>Effective organizational and time management skills including prioritization skills</li>
<li>Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form</li>
<li>Ability to develop positive professional work relationships with business personnel, internal / external customers &amp; clients</li>
<li>Ability to work outside of normal business hours, overtime and weekends as needed</li>
</ul>
Competency:
Experience:
<ul>
<li>3-5 years of experience</li>
<li>Experience working with Enterprise Resource Systems or order entry systems required</li>
</ul>
Education/Certification:
<ul>
<li>Associate’s degree from a vocational/technical/business or 3+ years of relevant related experience in similar industry</li>
</ul>
People Management: No
Physical Requirements / Work Environment:
<ul>
<li>Required regularly to sit, talk, and listen.</li>
<li>Required to stand, walk, use hands to pick up, handle or feel and reach with arms.</li>
<li>Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary.</li>
<li>Must be able to travel within the company geography as required for business and work beyond normal work hours as necessary.</li>
<li>Must be able to lift boxes and/or equipment of up to 25 pounds.</li>
<li>Working Conditions –noise level in the work environment is usually quiet to moderate.</li>
</ul>
Reports To:
<ul>
<li>Manager, Service Operations</li>
</ul>
Pay range: $25.00-27.00 per hour
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Service Dispatcher

<h3>Job Description</h3>
Job Description Description:
Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for a DISPATCHER at our Ashland, VA location.
 
With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust.
 
We often wonder what “The Apple Advantage” is, what makes us different than our competitors and what has kept this company in business for 40+ years? The answer is simple, OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being “The Apple Advantage”!
 
Summary
The Dispatcher at Apple Door Systems is the backbone of our operations, ensuring smooth office functioning and top-notch customer service. With excellent interpersonal skills and a knack for organization, they greet visitors, handle inquiries, and maintain records meticulously. From processing orders to scheduling service requests and keeping our inventory in check, they're a vital link in our team. The ideal candidate brings customer-facing experience, strong communication skills, and a proactive mindset to the table. Join us in delivering excellence every day!
 
Duties
<ul>
<li>Greet visitors and customers in a professional and friendly manner.</li>
<li>Handling basic customer service inquiries and resolving issues or escalating them to the appropriate personnel.</li>
<li>Keeping records of visitor and client interactions.</li>
<li>Collaborating with other administrative staff to ensure smooth office operations.</li>
<li>Assist walk-in customers with inquiries and orders for parts over the counter.</li>
<li>Receive incoming orders and ensure accurate processing and shipment of outgoing orders; ensure timely delivery.</li>
<li>Schedule all service requests from customers and confirm appointments.</li>
<li>Coordinate with technicians to map and confirm schedules for the next day and prepare tickets.</li>
<li>Assist field technicians during the day as needed, providing logistical support and coordination.</li>
<li>Conduct follow-up calls to customers to ensure satisfaction and address any concerns.</li>
<li>Assist with filing and administrative tasks as needed to support office operations.</li>
<li>Answer phones - this position is first in line to answer phones during standard business hours of 8:30-4:30.</li>
</ul>
Qualifications
<ul>
<li>Excellent interpersonal and communication skills to greet visitors and customers professionally and handle customer inquiries effectively.</li>
<li>Ability to resolve issues promptly and escalate complex matters appropriately.</li>
<li>Attention to detail and organizational skills to maintain accurate records.</li>
<li>Ability to work collaboratively with administrative staff.</li>
<li>Prior experience in retail or customer-facing roles preferred.</li>
<li>Experience in handling incoming orders, processing shipments, and ensuring timely delivery.</li>
<li>Proficiency in scheduling appointments and managing service requests from customers.</li>
<li>Skilled in Microsoft Office Suite, Teams, and Outlook Email</li>
</ul>
Skills
<ul>
<li>Teamwork centric mindset with a collaborative attitude towards achieving department and company goals.</li>
<li>Ability to prioritize tasks and meet deadlines in a fast-paced environment.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Attention to detail and organizational skills.</li>
<li>Order processing and shipment management.</li>
<li>Appointment scheduling and time management proficiency.</li>
<li>Excellent problem-solving abilities.</li>
<li>Logistical support and coordination capabilities.</li>
</ul>
Work Conditions
<ul>
<li>Climate controlled, office environment</li>
<li>Repetitive hand and wrist motion, use of computers and internal office equipment</li>
</ul>
Benefits
We are proud to offer a robust benefits package to our Team Members including:
<ul>
<li>Competitive salary</li>
<li>Medical, dental, and vision insurance with multiple plan options</li>
<li>Short- and Long-Term Disability</li>
<li>Employer-paid Life Insurance with buy-up options</li>
<li>Accident Care</li>
<li>Hospital Indemnity</li>
<li>401(k) with Employer Match</li>
<li>Generous Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
<li>Team Member Recognition &amp; Reward Programs</li>
</ul>
Core Values
At Apple Door Systems we base our actions on the following core values and request the same from all Team Members:
<ul>
<li>Teamwork – we operate as a team and succeed together.</li>
<li>Grit – we have the courage, strength, and character to persevere.</li>
<li>Sincerity – we are transparent and trustworthy.</li>
<li>Development – we strive for continuous improvement, both professionally and personally</li>
</ul>
We are an (EOE) Equal Opportunity Employer.
Requirements:
 
 
Compensation details: 16-22 Hourly Wage
 
PId2a0558be137-25405-38178484

Dispatcher

<h3>Job Description</h3>
Job Description
Looking for an EXPERIENCED DISPATCHERS for local Plumbing Company.&nbsp;&nbsp; HIRING IMMEDIATELY.&nbsp; GREAT BENEFITS and COMPETITIVE PAY.&nbsp; Ranges anywhere from 22 up to 25 to start depending on experience.&nbsp; 90 day review and pay increase based on performance.&nbsp; Shifts:&nbsp; Mon - Fri&nbsp; 7 to 4 or 8 to 5 IF INTERESTED.... CALL 480-800-7611 or email resume to <a href="mailto:info@asapplumbingaz.com" target="_blank">info@asapplumbingaz.com</a> Holding Interview this week.&nbsp; 
FRONT-END DISPATCH
A.&nbsp;Job Description
1.&nbsp;Front-End Dispatchers organize and dispatch technicians to the jobs that are booked in a manner that&nbsp;both&nbsp;maximizes profits and&nbsp;is efficient&nbsp;in routing.&nbsp;Front-End Dispatchers work closely with&nbsp;Back-End Dispatchers, Receptionists, Sales Techs,&nbsp;and&nbsp;Office Manager.&nbsp;
B.&nbsp;Job Qualifications
1.&nbsp;Highly detail oriented&nbsp;and organized
2.&nbsp;Able to work in high stress environment
3.&nbsp;Coordinate schedules and priorities of jobs&nbsp;
4.&nbsp;Computer literate
C.&nbsp;Job Responsibilities
1.&nbsp;Dispatch sales technicians on new jobs&nbsp;and reroutes for follow up sales and closing invoices out&nbsp;
i.&nbsp;Understand Job Tiers and route sales techs accordingly
ii.&nbsp;Understand the city layout and route sales techs accordingly
iii.&nbsp;Tier is more important than location but routing the sales tech appropriately ensures that time is not wasted unnecessarily on driving.&nbsp;
iv.&nbsp;You should always begin a technician’s route with the most profitable job of the day whether that is a Tier One job or a Recamera on an open project. Everything else gets scheduled in accordingly and if Tier Two or Tier Three jobs need to be rescheduled&nbsp;to&nbsp;accomplish the Tier One jobs, this should always be anticipated and implemented as soon as possible&nbsp;to&nbsp;keep customers satisfied.&nbsp;
v.&nbsp;Utilize Receptionists to keep customers updated.
2.&nbsp;Supervise outstanding balances and ensure payments are collected appropriately
i.&nbsp;Verify techs collect ½ or Full when job is sold. If customer plans on paying in the future, make sure they understand that their schedule cannot be locked in until payment is received.&nbsp;Follow up with these customers according to an appropriate schedule. For example, if they tell you a specific date, be sure to follow up on that date. If they do not tell you a specific date, follow up daily until a date is established.&nbsp;
ii.&nbsp;Verify final payments are collected after inspections are completed. This is easiest when the customer already knows that the payment will be expected at that time. Utilize Receptionists to communicate to customers of the inspection schedule date and that the final payment will be due at this time. If customer gives any push back, Front-End Dispatchers will need to communicate with the customer to figure out what any problems are and&nbsp;how to resolve them. Front-End Dispatchers may need to communicate and coordinate with the Sales Tech for escalated complaints. &nbsp;
3.&nbsp;Send DocuSigns for phone sales
4.&nbsp;Maintain Dispatch Control&nbsp;in real time
5.&nbsp;Maintain timesheets&nbsp;for Sales Techs&nbsp;
i.&nbsp;While Sales Techs are not paid hourly, it is still important to maintain their timesheets so that we can pull reports on drive time and efficiency and productivity on job sales.&nbsp;
6.&nbsp;Monitor ongoing projects
i.&nbsp;While it is Back-End Dispatchers’ responsibility to schedule and dispatch ongoing projects, a Front-End Dispatcher should still be aware of what projects are open, which customers have outstanding balances, and when to expect that reroutes and final walk throughs will be needed.&nbsp;
ii.&nbsp;Front-End Dispatchers should have a highly communicating and good relationship with Back-End Dispatchers.
Get&nbsp;Outlook for iOS

<h3>Job Description</h3>
Job Description
Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for a DISPATCHER at our Ashland, VA location.
 
With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust.
 
We often wonder what “The Apple Advantage” is, what makes us different than our competitors and what has kept this company in business for 40+ years? The answer is simple, OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being “The Apple Advantage”!
 
Summary
The Dispatcher at Apple Door Systems is the backbone of our operations, ensuring smooth office functioning and top-notch customer service. With excellent interpersonal skills and a knack for organization, they greet visitors, handle inquiries, and maintain records meticulously. From processing orders to scheduling service requests and keeping our inventory in check, they're a vital link in our team. The ideal candidate brings customer-facing experience, strong communication skills, and a proactive mindset to the table. Join us in delivering excellence every day!
 
Duties
<ul>
<li>Greet visitors and customers in a professional and friendly manner.</li>
<li>Handling basic customer service inquiries and resolving issues or escalating them to the appropriate personnel.</li>
<li>Keeping records of visitor and client interactions.</li>
<li>Collaborating with other administrative staff to ensure smooth office operations.</li>
<li>Assist walk-in customers with inquiries and orders for parts over the counter.</li>
<li>Receive incoming orders and ensure accurate processing and shipment of outgoing orders; ensure timely delivery.</li>
<li>Schedule all service requests from customers and confirm appointments.</li>
<li>Coordinate with technicians to map and confirm schedules for the next day and prepare tickets.</li>
<li>Assist field technicians during the day as needed, providing logistical support and coordination.</li>
<li>Conduct follow-up calls to customers to ensure satisfaction and address any concerns.</li>
<li>Assist with filing and administrative tasks as needed to support office operations.</li>
<li>Answer phones - this position is first in line to answer phones during standard business hours of 8:30-4:30.</li>
</ul>
Qualifications
<ul>
<li>Excellent interpersonal and communication skills to greet visitors and customers professionally and handle customer inquiries effectively.</li>
<li>Ability to resolve issues promptly and escalate complex matters appropriately.</li>
<li>Attention to detail and organizational skills to maintain accurate records.</li>
<li>Ability to work collaboratively with administrative staff.</li>
<li>Prior experience in retail or customer-facing roles preferred.</li>
<li>Experience in handling incoming orders, processing shipments, and ensuring timely delivery.</li>
<li>Proficiency in scheduling appointments and managing service requests from customers.</li>
<li>Skilled in Microsoft Office Suite, Teams, and Outlook Email</li>
</ul>
Skills
<ul>
<li>Teamwork centric mindset with a collaborative attitude towards achieving department and company goals.</li>
<li>Ability to prioritize tasks and meet deadlines in a fast-paced environment.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Attention to detail and organizational skills.</li>
<li>Order processing and shipment management.</li>
<li>Appointment scheduling and time management proficiency.</li>
<li>Excellent problem-solving abilities.</li>
<li>Logistical support and coordination capabilities.</li>
</ul>
Work Conditions
<ul>
<li>Climate controlled, office environment</li>
<li>Repetitive hand and wrist motion, use of computers and internal office equipment</li>
</ul>
Benefits
We are proud to offer a robust benefits package to our Team Members including:
<ul>
<li>Competitive salary</li>
<li>Medical, dental, and vision insurance with multiple plan options</li>
<li>Short- and Long-Term Disability</li>
<li>Employer-paid Life Insurance with buy-up options</li>
<li>Accident Care</li>
<li>Hospital Indemnity</li>
<li>401(k) with Employer Match</li>
<li>Generous Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
<li>Team Member Recognition &amp; Reward Programs</li>
</ul>
Core Values
At Apple Door Systems we base our actions on the following core values and request the same from all Team Members:
<ul>
<li>Teamwork – we operate as a team and succeed together.</li>
<li>Grit – we have the courage, strength, and character to persevere.</li>
<li>Sincerity – we are transparent and trustworthy.</li>
<li>Development – we strive for continuous improvement, both professionally and personally</li>
</ul>
We are an (EOE) Equal Opportunity Employer.
 
 
 
Compensation details: 16-22 Hourly Wage
 
PId2a0558be137-25405-38178484

<h3>Job Description</h3>
Job Description
Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot. 
Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us! 
Pay Rate: $13.00 / hour with regular bonus opportunities 
Weekly Schedule:  
<ul>
<li>Full Time  </li>
<li>Afternoons: 2:00pm-10:00pm </li>
</ul>
What We Offer: 
<ul>
<li>Participation in and financial benefit from our shared employee ownership program</li>
<li>Immediate conditional job offer after successful interview and background check </li>
<li>Great tips and regular bonus opportunities for those who are eligible </li>
<li>Consistent schedules </li>
<li>For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits </li>
<li>For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays </li>
<li>Training and professional development opportunities </li>
</ul>
Key Responsibilities of Dispatchers: 
<ul>
<li>Dispatch shuttles and maintains ample coverage at the parking facility and airport </li>
<li>Ensure consistent service through proper movement of shuttles </li>
<li>Maintain neat and clean work area </li>
<li>Cooperate with all team members to provide the best possible service </li>
<li>Provide guests with accurate information as it relates to the parking facility and airport terminals </li>
<li>Perform additional duties as reasonably requested by Management </li>
</ul>
Knowledge, Skills, &amp; Experience of Dispatchers: 
<ul>
<li>High school education or equivalent </li>
<li>Good interpersonal skills and teamwork abilities </li>
<li>Previous dispatch, cashier, and/or customer service experience is preferred </li>
<li>Basic math and computer skills are essential </li>
<li>Ability to verbally communicate clearly in the English language </li>
</ul>
______
At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.

<h3>Job Description</h3>
Job Description
Location: Sisseton, SD
Starting Pay: $17.01/hr (Overtime available, Night Shift Differential, and Double Time on Holidays)
Looking for a career you can be proud of?
Join a proactive, high-energy law enforcement team at the Roberts County Sheriff’s Office! We are currently hiring Dispatchers who are motivated, detail-oriented, and ready to make a difference in our community.
This is more than just a job—it’s an opportunity to be part of the front line of public safety.
Why You’ll Love Working Here:
<ul>
<li>
Competitive starting pay of $17.01/hr with opportunities for overtime
</li>
<li>
Night shift differential pay and double time on holidays
</li>
<li>
FREE benefits package for full-time employees
</li>
<li>
Flexible part-time schedules available
</li>
<li>
Work alongside a supportive, motivated team in a fast-paced environment
</li>
<li>
Gain experience that can launch or advance your career in law enforcement
</li>
</ul>
What We’re Looking For:
<ul>
<li>
Self-motivated individuals who thrive under pressure
</li>
<li>
Strong attention to detail and the ability to multitask
</li>
<li>
Problem solvers who can think quickly and make sound decisions
</li>
</ul>
No experience or college degree is required—we will train you!
Career Opportunities:
Working in our Dispatch Center provides unmatched experience and can open doors to future careers in law enforcement.
<ul>
<li>
Part-Time Applicants: Flexible scheduling is available.
</li>
<li>
Students: Law enforcement students may be eligible for sponsorship while in school.
</li>
</ul>
Ready to Apply?
If you’re looking for a rewarding career, a strong team environment, and the chance to make a real difference, we would love to hear from you!
Apply today to see if you’re the right fit for our team.
 #hc192240

<h3>Job Description</h3>
Job Description
Location: Sisseton, SD
Starting Pay: $17.01/hr (Overtime available, Night Shift Differential, and Double Time on Holidays)
Looking for a career you can be proud of?
Join a proactive, high-energy law enforcement team at the Roberts County Sheriff’s Office! We are currently hiring Dispatchers who are motivated, detail-oriented, and ready to make a difference in our community.
This is more than just a job—it’s an opportunity to be part of the front line of public safety.
Why You’ll Love Working Here:
<ul>
<li>
Competitive starting pay of $17.01/hr with opportunities for overtime
</li>
<li>
Night shift differential pay and double time on holidays
</li>
<li>
FREE benefits package for full-time employees
</li>
<li>
Flexible part-time schedules available
</li>
<li>
Work alongside a supportive, motivated team in a fast-paced environment
</li>
<li>
Gain experience that can launch or advance your career in law enforcement
</li>
</ul>
What We’re Looking For:
<ul>
<li>
Self-motivated individuals who thrive under pressure
</li>
<li>
Strong attention to detail and the ability to multitask
</li>
<li>
Problem solvers who can think quickly and make sound decisions
</li>
</ul>
No experience or college degree is required—we will train you!
Career Opportunities:
Working in our Dispatch Center provides unmatched experience and can open doors to future careers in law enforcement.
<ul>
<li>
Part-Time Applicants: Flexible scheduling is available.
</li>
<li>
Students: Law enforcement students may be eligible for sponsorship while in school.
</li>
</ul>
Ready to Apply?
If you’re looking for a rewarding career, a strong team environment, and the chance to make a real difference, we would love to hear from you!
Apply today to see if you’re the right fit for our team.
 #hc192241

<h3>Job Description</h3>
Job Description
Are you a detail-oriented, organized individual with a passion for being customer focused? We’re a dynamic company that thrives on delivering top-quality service to our customers and We’re looking for a Service Dispatcher to join our growing team!
Candidates should have outstanding communication skills, be a self-motivator, with ability to work independently and efficiently in an industrial-type environment!
Key Responsibilities, include but are not limited to:
<ul>
<li>Schedule and dispatch service technicians to customer sites based on service requests, urgency, and technician availability.</li>
<li>Communicate with customers to confirm service appointments, provide updates, and address inquiries or concerns.</li>
<li>Handle incoming phone calls.</li>
<li>Monitor and track the progress of service jobs to ensure timely completion and resolve any scheduling conflicts.</li>
<li>Coordinate with internal departments to ensure necessary resources and information are provided to technicians for each service job; details include-location, equipment, custom instructions/notes, job details.</li>
<li>Maintain accurate and detailed records of service requests, technician assignments, and customer communications using Miracle Service system.</li>
<li>Manage multiple databases with accurate data.</li>
<li>Analyze and optimize routes and schedules to improve efficiency and reduce costs.</li>
<li>Generate reports on service activities, technician performance, and customer satisfaction metrics as needed.</li>
<li>Ability to lift up to 20lbs when assisting with miscellaneous duties.</li>
<li>Execute additional duties and responsibilities as assigned.</li>
</ul>
Qualifications:
<ul>
<li>Proven experience in dispatching, customer service, or a related role.</li>
<li>Strong communication and interpersonal skills to interact effectively with customers and team members.</li>
<li>Excellent organizational and time-management abilities.</li>
<li>Proficiency in Miracle Service, scheduling tools, and Microsoft Office Suite.</li>
<li>Ability to multitask and remain calm under pressure in a fast-paced environment.</li>
<li>Problem-solving skills with a focus on finding practical and efficient solutions.</li>
</ul>
Personality Traits:
<ul>
<li>Detail-Oriented: Ensures all information is accurate and all schedules are clearly communicated.</li>
<li>Proactive: Anticipates potential scheduling conflicts and resolves them before they arise.</li>
<li>Calm Under Pressure: Handles emergency requests and challenging situations with composure.</li>
<li>Customer-Focused: Prioritizes customer satisfaction and ensures service standards are met.</li>
<li>Efficient: Manages time and resources effectively to maximize productivity.</li>
<li>Team-Oriented: Works collaboratively with technicians and internal departments to achieve goals.</li>
<li>Adaptable: Quickly adjusts schedules and plans in response to changing circumstances.</li>
</ul>
Gerhart Benefits package includes:
<ul>
<li>Benefits package: various medical options including 100% employer covered benefits, dental, and vision plans</li>
<li>Paid Time off</li>
<li>Life Insurance</li>
<li>Matching 401k</li>
<li>Paid holidays</li>
</ul>
Come work with us; Qualified candidates should apply today to be considered for the position!

<h3>Job Description</h3>
Job Description
All shifts Clerical,Dispatcher general office work answering phones, prepare invoices.

5,035 dispatcher Jobs