<h3>Job Description</h3>
Job Description
Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
 
Responsibilities
A Senior Teller 1 monitors branch service operations in a small or medium size branch by assisting and training less experienced tellers, overseeing the vault and being responsible for branch cash levels, plus preparing required operational and regulatory reports. These duties will coincide with the responsibility of performing customer transactions on the teller line.

Essential Responsibilities:
<ul>
<li>Routinely perform transactions on service line to provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude</li>
<li>Actively listen for potential sales opportunities to promote specific bank products and services, and refers customers accordingly</li>
<li>Conduct customer transactions with accuracy and prepare daily balancing within established operational standards</li>
<li>Oversee and provide guidance to tellers during daily branch service operations to ensure good customer service and adherence to bank procedures</li>
<li>Balance branch cash and monitor cash levels; order cash from or ship cash to The Federal Reserve when necessary</li>
<li>Prepare required regulatory, internal and operational reports</li>
<li>Participate with audits of key branch functions</li>
<li>May perform duties of a Customer Service Representative as needed</li>
<li>Maintain knowledge of daily ATM balancing and maintenance, if applicable</li>
<li>Perform other duties as assigned or directed</li>
<li>
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
</li>
<li>May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels</li>
</ul>

 
Qualifications
Education, Training and Requirements: 
<ul>
<li>High School Diploma or GED required</li>
<li>Internal product and services knowledge</li>
<li>All applicants must be 18 years of age or older</li>
<li>Travel is required to surrounding branches as needed</li>
</ul>
Skills:
<ul>
<li>Accurate and proficient math</li>
<li>Documentation skills with attention to detail</li>
<li>Excellent interpersonal and communications skills</li>
<li>Clear thinking and ability to stay focused</li>
<li>Thorough knowledge of Bank products</li>
<li>Demonstrated leadership qualities</li>
<li>Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility</li>
</ul>
Experience:
<ul>
<li>Three (3) years of teller experience is normally required</li>
</ul>

Senior Teller 1

<h3>Job Description</h3>
Job DescriptionLocated in Princeville, HI Salary: $20-$23.50/Hr Location: Princeville, Kauai Pay: $20 - $23.50/Hr (DOE) Schedule: Mon-Fri, 8:00 AM - 4:30 PM (Saturday rotation 8:30 AM - 1:30 PM) Are you looking for more than just a job? Express Employment Professionals is seeking a motivated and customer-focused Teller to join a premier financial institution in Princeville. This is a role that offers stability, excitement, and a clear path for professional development. Give us a call today at 808-792-7015 to schedule an interview! As the face of the branch, you won't just be processing transactions; you'll be building relationships. Whether you're helping someone open their first savings account or assisting a seasoned investor, your work will make a direct impact on the Maui community. Key Responsibilities 
<ul>
<li>Provide friendly, professional service to a diverse range of clients</li>
<li>Process deposits, withdrawals, and other financial transactions efficiently</li>
<li>Maintain a thorough understanding of banking products to educate and advise customers</li>
<li>Use sound judgment and discretion regarding sensitive customer information and transactions</li>
</ul>
 Qualifications 
<ul>
<li>Strong interpersonal skills with the ability to engage positively with the public</li>
<li>A natural alignment with core values of Caring, Character, and Collaboration</li>
<li>Detail-oriented with a knack for sales advisory and problem-solving</li>
</ul>
 Requirements 
<ul>
<li>1 year of customer service and cash handling experience (preferred)</li>
<li>Education: High school diploma or equivalent (required)</li>
</ul>
 Benefits 
<ul>
<li>Medical, dental, vision coverage</li>
<li>Paid Time Off</li>
<li>Weekly Paychecks</li>
<li>Referral Bonuses</li>
</ul>
 How to Apply for our Teller opportunity 
<ul>
<li>Call our team today at 808-792-7015</li>
<li>Email your resume to <a href="mailto:jobs.honoluluhisrg@expresspros.com" target="_blank">jobs.honoluluhisrg@expresspros.com</a></li>
<li>Apply to this posting</li>
</ul>
 #HIOFFICE Express Office: Pearl City 945 Kamehameha Highway Unit 5 Pearl City, HI 96782

Teller

<h3>Job Description</h3>
Job Description
Position Title: 
Teller I 
Exempt Status: 
Non-Exempt, Full-time
Reports to: 
Branch Manager
Branch:
Gentry Main 
Pay: $16.00 per hour (+ for experience)
Benefits:
<ul>
<li>Medical, Prescription Drugs, Dental, and Vision Insurance </li>
<li>Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment</li>
<li>401(k) with a Match </li>
<li>Basic, Voluntary, and Dependent Life Insurance </li>
<li>Paid Time Off</li>
<li>Paid Bank Holidays </li>
<li>Workplace Wellness Programs</li>
<li>Employee Assistance Programs</li>
<li>Tuition Reimbursement </li>
</ul>
Job Summary: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior. 
Essential Functions:
Customer Service
<ul>
<li>Perform Southside Bank’s customer service standards with each customer interaction.</li>
<li>Consistently perform with accuracy and efficiency to build customer confidence and trust.</li>
<li>Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.</li>
<li>Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.</li>
<li>Complete customer thank you calls and follow up of problem resolution as directed by management.</li>
<li>Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.</li>
<li>Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.</li>
<li>Maintain the security and confidentiality of all sensitive Bank information.</li>
<li>Accurately communicate account information to customers. </li>
</ul>
Operational Excellence
<ul>
<li>Understand and agree to abide by the policies and procedures established at Southside Bank.</li>
<li>Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).</li>
<li>Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.</li>
<li>Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.</li>
<li>Accept and verify customer deposits.</li>
<li>Cash checks and process less cash transactions within authorized limits; obtain supervisor’s approval to process transactions which exceed authorized limits.</li>
<li>Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.</li>
<li>Continue professional development through training, seminars, membership in professional associations, as applicable.</li>
<li>Responsible for complying with audit policies and procedures as they pertain to this position.</li>
<li>Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.</li>
<li>Understands and agrees to abide by the policies and procedures established at Southside Bank.</li>
<li>Must comply with all applicable laws and regulations.</li>
<li>Perform collection item processing such as dealer drafts and foreign items. </li>
</ul>
Team Relations
<ul>
<li>Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank’s mission, CORE Values, and Blue Book culture guide.</li>
<li>Contribute to a positive team environment with peers in and out of the branch.</li>
<li>Participates in proactive team efforts to achieve departmental and company goals.</li>
<li>Assist with opening and closing duties. </li>
</ul>
Additional Functions: 
<ul>
<li>Participates in special projects as assigned.</li>
<li>Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.</li>
<li>Performs additional duties as assigned or directed. </li>
</ul>
Required Education/Experience: 
<ul>
<li>High School Graduate or the equivalent required.</li>
<li>Minimum 6 months cash handling or customer service experience preferred.</li>
<li>Proficient in typing, 10-key calculator and data entry.</li>
<li>Excellent oral and written communication skills.</li>
<li>Completion and comprehension of the following Southside Bank instructor led classes:</li>
<li>New Employee Orientation</li>
<li>Teller Training, Teller Advanced and Professional Teller</li>
</ul>
Physical Activity/Dexterity: 
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Sedentary physical activity performing non-strenuous daily activities of an administrative nature.</li>
<li>Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.</li>
</ul>
Physical Environment Demands: 
<ul>
<li>Must be able to remain in a stationary position for 75% of the time.</li>
<li>Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.</li>
<li>The person in this position needs to frequently move about inside the branch location to assist customer’s transactions, access different machinery, process cash, etc. </li>
<li>Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.</li>
<li>This person must be able to detect, recognize, and identify customers as they begin assisting them.</li>
<li>Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.</li>
<li>Motor branches – employee must transport the cash from work booth inside the branch.</li>
<li>In-store branches – employee must transport the cash from the coin machine to a bag which is moved to the vault.</li>
</ul>
Working Conditions/Environment:
<ul>
<li>Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.</li>
<li>Moderate noise (e.g. business office with computers and printers, light traffic).</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Teller I

<h3>Job Description</h3>
Job Description
About the Role:
As a Teller at our banking institution, you will be responsible for providing exceptional customer service to our clients. You will be the face of our organization, greeting customers and assisting them with their banking needs. Your primary goal will be to ensure that all transactions are processed accurately and efficiently, while maintaining a high level of professionalism and confidentiality.
Full-time position available! 
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>1+ years of experience demonstrating professionalism in a customer service role </li>
<li>Strong attention to detail and accuracy</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Cash handling experience</li>
</ul>
Responsibilities:
<ul>
<li>Assist customers with deposits, withdrawals, and other banking transactions</li>
<li>Provide information to customers about our products and services</li>
<li>Balance cash drawers and reconcile discrepancies</li>
<li>Maintain a clean and organized work area</li>
<li>Adhere to all banking regulations and security procedures</li>
</ul>
Skills:
As a Teller, you will utilize your strong attention to detail and accuracy to ensure that all transactions are processed correctly. Your excellent communication and interpersonal skills will be essential in providing exceptional customer service to our clients. Additionally, your ability to work in a fast-paced environment will allow you to efficiently assist customers with their banking needs. 
 Monday - Friday business hours and Saturday mornings
 
We offer competitive pay and free Telehealth, AFLAC, AirEvac, 401k &amp; Company Match, and paid vacation. Plus, there’s potential for discretionary bonuses!
We offer a generous benefits package, including:
<ul>
<li>Competitive Salary</li>
<li>Medical Dental and Vision Insurance</li>
<li>Life and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>AirEvac Membership</li>
<li>AFLAC Policies</li>
<li>Telemedicine</li>
<li>401k &amp; Company Match</li>
<li>Invest in Company Stock</li>
<li>Discretionary Bonus</li>
</ul>

Peoples National Bank is an Equal Opportunity Employer.

<h3>Job Description</h3>
Job Description
CURRENT EMPLOYEES: Please apply via the intertnal career site by logging into your ADP Account and apply under: Myself &gt; Talent &gt; Career Center. 
Who We Are Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI)—a special certification designated for institutions that serve predominantly underserved communities—Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, and an emphasis on Black and Brown individuals. Job Summary Provides prompt, efficient, and friendly service to customers, involving the receipt and payment of cash, while recognizing customers' needs and suggesting appropriate bank services. Follows established policies and procedures in accordance with bank guidelines and supervisor direction. Responsibilities
<ul>
<li>Process night deposits and mail-in deposits</li>
<li>Maintain proper cash levels in drawers, keep cash secure, and uphold high safety standards for the bank</li>
<li>Service the ATM as scheduled or as needed</li>
<li>Open safety deposit boxes</li>
<li>Complete CTR reports as required</li>
<li>Perform branch CSR duties during scheduled Saturday rotations</li>
<li>Accept checks for cashing; receive checking and related account deposits; verify cash and endorsements; make change and issue receipts</li>
<li>Receive savings deposits and pay withdrawals after verifying balance and signature; redeem U.S. Savings Bonds</li>
<li>Accept loan payments when accompanied by an installment loan coupon</li>
<li>Process credit card cash advances</li>
<li>Respond to customer inquiries as appropriate</li>
<li>Sell cashier’s checks</li>
<li>Cross-sell bank and affiliate services</li>
<li>Perform various balancing functions, including ATM balancing</li>
<li>Complete all required training</li>
<li>Perform other related duties as required or assigned</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>Minimum of six months of customer service and cash handling experience; banking or financial institution experience preferred</li>
<li>Strong customer service and interpersonal skills; ability to interact with the public in a friendly, courteous, and professional manner</li>
<li>Maintain confidentiality of bank records and customer transactions</li>
<li>Detail-oriented, accurate, and able to multitask; strong mathematical skills</li>
<li>Ability to operate a computer terminal, 10-key calculator, and general office equipment</li>
<li>Willingness to represent Southern Bancorp in civic and community organizations</li>
</ul>
Physical/Sensory Requirements -Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Onsite 
What we offer our part-time employees: 
A positive impact on Your Future:
<ul>
<li>401(k)/Roth plan with immediate eligibility and employer match up to 6%</li>
<li>Credit and housing counseling as well as free financial education tools available to customers and employees</li>
</ul>
 Benefits to improve your health:
<ul>
<li>Dental and vision insurance </li>
<li>Flexible Spending Accounts</li>
</ul>
The opportunity to nurture your well-being:
<ul>
<li>Paid holidays and paid time off </li>
<li>Opportunity for merit raises</li>
<li>Employee reward and recognition programs</li>
<li>Community service opportunities</li>
</ul>
Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Teller - Arkadelphia, AR

<h3>Job Description</h3>
Job Description
Job Description
It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.
 
Reports To
• Branch Manager
• Assistant Branch Manager
• Supervisor
 
Primary Responsibilities 
• Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals
• Cash checks
• Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency
• Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
• Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
• Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.
• May be responsible for bank opening and/or closing
• Maintains the highest level of confidentiality with all information obtained
• Promotes the bank’s products and services
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
• Comply with all department and company policies, procedures and regulations
• Other duties as assigned
• Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays
 
Desired Skills &amp; Experience
• Required: must be able to speak, write, and understand Greek
• High School Diploma or equivalent experience
• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
• Mathematical skills
• Strong communication &amp; organizational skills
• Detail oriented, high degree of accuracy
• Competence with computers, telephone, calculator
• Ability to work in a fast-paced environment &amp; under pressure as needed

Teller (Greek Speaking)

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION
Summary/Objective
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise. 
Essential Functions
<ul>
<li>Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.</li>
<li>Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.</li>
<li>Issues cashiers’ checks and redeems Savings Bonds.</li>
<li>Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.</li>
<li>Consistently demonstrates a helpful, friendly attitude.</li>
</ul>
<ul>
<li>Maintains proper amounts of currency and coin in drawer.</li>
<li>Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.</li>
<li>Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.</li>
<li>Adheres to all security procedures.</li>
</ul>
<ul>
<li>Sells and/or refers Bank products and services to customers and prospects.</li>
<li>The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities</li>
</ul>
Skills/Abilities
<ul>
<li>Strong customer service and sales skills.</li>
<li>Ability to communicate clearly with the public.</li>
<li>Good math skills and must be able to perform accurate work.</li>
<li>Understand security issues involving money and checks preferred.</li>
<li>Good comfort level with handling United States currency.</li>
<li>Ability to handle and count money accurately.</li>
</ul>

Education and Experience
<ul>
<li>High School diploma or equivalent preferred.</li>
<li>Sales and customer service experience preferred.</li>
<li>Experience in handling United States currency preferred.</li>
<li>Basic Computer Skills required.</li>
</ul>

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. 

Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.

Travel
Travel may be required for this position.
 
Equal Employment Opportunity/M/F/disability/protected veteran status
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Customer Service Teller

<h3>Job Description</h3>
Job Description
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. Our locations are constantly recognized for providing excellent customer service to our members. We are currently seeking motivated candidates for a Part Time Financial Services Representative at our Pontiac branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
<ul>
<li>Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.</li>
<li>Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives</li>
<li>Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.</li>
<li>Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.</li>
<li>Ensures that the Credit Union's quality reputation is maintained and projected.</li>
</ul>
Qualifications:
<ul>
<li>High School Graduate or equivalent required</li>
<li>Customer service experience preferred</li>
<li>Sales experience preferred</li>
<li>Cash handling experience helpful</li>
</ul>
Skills/Abilities:
<ul>
<li>Good communication skills</li>
<li>Professional appearance, dress, and attitude</li>
<li>Good math skills</li>
<li>Able to operate related computer applications and basic business equipment</li>
<li>Good typing skills</li>
</ul>
Benefits:
<ul>
<li>Vacation and Paid Time Off</li>
<li>Paid Tuition to $2500 per year</li>
<li>Bereavement Pay</li>
<li>Holiday pay at 4 hours per observed holiday</li>
<li>Free Financial Planning Assistance</li>
<li>401k up to 3% match and 5% Profit Share</li>
</ul>
EOE M/F/Disability/Veteran

Teller - Part Time

<h3>Job Description</h3>
Job Description
Position Title: 
Teller I 
Exempt Status: 
Non-Exempt, Part-Time
Reports to: 
Branch Manager
Branch:
Tyler Three Lakes 
Pay: 
$16.00 per hour (+ for experience)
Benefits:
<ul>
<li>401(k) with a Match for 1000+ Hours Worked in a Year </li>
<li>Workplace Wellness Programs</li>
<li>Employee Assistance Programs</li>
<li>Tuition Reimbursement </li>
</ul>
Job Summary: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior. 
Essential Functions:
Customer Service
<ul>
<li>Perform Southside Bank’s customer service standards with each customer interaction.</li>
<li>Consistently perform with accuracy and efficiency to build customer confidence and trust.</li>
<li>Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.</li>
<li>Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.</li>
<li>Complete customer thank you calls and follow up of problem resolution as directed by management.</li>
<li>Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.</li>
<li>Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.</li>
<li>Maintain the security and confidentiality of all sensitive Bank information.</li>
<li>Accurately communicate account information to customers. </li>
</ul>
Operational Excellence
<ul>
<li>Understand and agree to abide by the policies and procedures established at Southside Bank.</li>
<li>Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).</li>
<li>Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.</li>
<li>Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.</li>
<li>Accept and verify customer deposits.</li>
<li>Cash checks and process less cash transactions within authorized limits; obtain supervisor’s approval to process transactions which exceed authorized limits.</li>
<li>Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.</li>
<li>Continue professional development through training, seminars, membership in professional associations, as applicable.</li>
<li>Responsible for complying with audit policies and procedures as they pertain to this position.</li>
<li>Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.</li>
<li>Understands and agrees to abide by the policies and procedures established at Southside Bank.</li>
<li>Must comply with all applicable laws and regulations.</li>
<li>Perform collection item processing such as dealer drafts and foreign items. </li>
</ul>
Team Relations
<ul>
<li>Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank’s mission, CORE Values, and Blue Book culture guide.</li>
<li>Contribute to a positive team environment with peers in and out of the branch.</li>
<li>Participates in proactive team efforts to achieve departmental and company goals.</li>
<li>Assist with opening and closing duties. </li>
</ul>
Additional Functions: 
<ul>
<li>Participates in special projects as assigned.</li>
<li>Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.</li>
<li>Performs additional duties as assigned or directed. </li>
</ul>
Required Education/Experience: 
<ul>
<li>High School Graduate or the equivalent required.</li>
<li>Minimum 6 months cash handling or customer service experience preferred.</li>
<li>Proficient in typing, 10-key calculator and data entry.</li>
<li>Excellent oral and written communication skills.</li>
<li>Completion and comprehension of the following Southside Bank instructor led classes:</li>
<li>New Employee Orientation</li>
<li>Teller Training, Teller Advanced and Professional Teller</li>
</ul>
Physical Activity/Dexterity: 
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Sedentary physical activity performing non-strenuous daily activities of an administrative nature.</li>
<li>Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.</li>
</ul>
Physical Environment Demands: 
<ul>
<li>Must be able to remain in a stationary position for 75% of the time.</li>
<li>Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.</li>
<li>The person in this position needs to frequently move about inside the branch location to assist customer’s transactions, access different machinery, process cash, etc. </li>
<li>Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.</li>
<li>This person must be able to detect, recognize, and identify customers as they begin assisting them.</li>
<li>Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.</li>
<li>Motor branches – employee must transport the cash from work booth inside the branch.</li>
<li>In-store branches – employee must transport the cash from the coin machine to a bag which is moved to the vault.</li>
</ul>
Working Conditions/Environment:
<ul>
<li>Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.</li>
<li>Moderate noise (e.g. business office with computers and printers, light traffic).</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Teller I (Part-time)

<h3>Job Description</h3>
Job Description
About Marquette Bank
If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!
Come be a part of something bigger at Marquette Bank.
Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.
Pay Range: $15.75 - $17.75 plus $2.00/hour additional compensation for flex position
Flex positions are required to have a flexible schedule and the ability to travel to multiple branches as scheduled.
The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant’s qualification, experience, education and skills.
Position Summary:
The Teller Specialist Flexible is responsible for the day-to-day operations of the teller line across multiple branches. Providing exceptional customer service including efficient and accurate transaction processing. A Teller Specialist Flexible must have extensive knowledge of retail operations policies and procedures and must be able to handle unusual customer transactions, and answer more difficult customer inquiries. Additionally, Teller Specialist Flexible has a larger cash limit and works independently within established procedures outlined by Branch Operations Officer. 
Under general supervision of the Branch Operation Manager and in line with established policies and procedures, provides a variety of service functions to the Bank’s customers. Job requires extensive on the job training for job proficiency. Job involves considerable customer contact.
Essential Duties and Responsibilities:
<ul>
<li> Effectively represent the Bank to all customers maintaining a high level of service to assist the branch in obtaining the highest customer service ratings, including internal survey results.</li>
</ul>
<ul>
<li>Operate a teller station by performing basic teller functions in compliance with Bank policy and audit procedures, including:
<ul>
<li>Accept all checking account transactions such as check cashing, deposits, and certified checks. </li>
</ul>
</li>
</ul>
<ol>
<li>
<ol>
<li>
<ol>
<li>Accept all savings transactions such as deposits and withdrawals.</li>
<li>Redeem US Savings Bonds.</li>
<li>Cash and issue official bank checks.</li>
<li>All loan payments </li>
<li>Collect and process the appropriate service charge fees.</li>
<li>Complete coin orders and coin counting.</li>
</ol>
</li>
</ol>
</li>
</ol>
<ul>
<li>Comply with all branch operating, audit and compliance requirements. </li>
<li>Maintain basic knowledge of operations and sales requirements—e.g. records, BSA, fraud, and CTRs.</li>
<li>Responsible for daily balancing of cash drawer.</li>
<li>Open or close branch as needed.</li>
<li>Respond to customer’s inquiries and cross sell financial products and services by explaining, promoting and providing referrals.</li>
</ul>
<ul>
<li>Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank’s internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies. </li>
</ul>
<ul>
<li>Cultivate a working knowledge of all products and services with an ongoing commitment to attend all required sales training. </li>
<li>Service customer inquiries by promoting the bank’s delivery channels, products and services following the sales process to achieve individual referral and team goals for outbound calling, greeting, inter-departmental referrals, etc. Includes profiling customers and prospects for new sales and cross sell opportunities.</li>
<li>Required to work at all Marquette Bank branches on an “as needed” basis. </li>
<li>Performs additional duties as assigned for fulfilling various banking roles depending on needs of assigned branch and manager.</li>
</ul>
Knowledge/Abilities/Experience and Training Required:
<ul>
<li>High School Diploma or Equivalent</li>
<li>Detail oriented with a thorough understanding of the entire Teller Department</li>
<li>Versatile and possess excellent communication skills to interact with employees and customers</li>
<li>Possess leadership and organizational skills to be able to analyze accurately and think quickly </li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Employee is regularly required to remain in a standing position</li>
<li>Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.</li>
<li>Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).</li>
<li>Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers.</li>
<li>Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.</li>
<li>Employee may need to frequently lift and/or move up to 30 pounds.</li>
<li>Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus </li>
</ul>
Work Environment/Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
We Care About You. Marquette Bank’s total rewards package, for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: <a href="https://emarquettebank.com/about-us/benefits" target="_blank">https://emarquettebank.com/about-us/benefits</a>. 
You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit: <a href="https://emarquettebank.com/about-us/diversity-and-inclusion-commitment" target="_blank">https://emarquettebank.com/about-us/diversity-and-inclusion-commitment</a>
Equal Opportunity Employer/Vet/Disability

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