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<h3>Job Description</h3>
Job Description
As part of this role you will: 
<ul>
<li>Work with the Banking Center Manager to implement and lead sales tactics and strategies for the banking center to drive sales productivity while growing market share for deposits and loans.</li>
<li>Provide balanced feedback through ongoing informal and formal documented coaching sessions monthly as a part of the Sales Management Process.</li>
<li>Utilize the kiosk to provide education and help new and existing customers enroll in electronic banking products and services as needed.</li>
<li>Effectively utilize and mentor to the guided conversation to deepen client relationships and deliver the whole bank through cross selling and partner referrals to increase share of wallet.</li>
<li>Be the first person to provide assistance on the teller line during peak times or when needed to help reduce wait times and fill service gaps.</li>
<li>Manage all operational aspects of the banking center. Ensure successful results on the operational scorecard for the banking center.</li>
<li>Monitor and assist with the resolution of deposit and loan exceptions in a timely fashion to ensure compliance and improve the customer experience.</li>
</ul>
To be successful in this position, we require the following: 
<ul>
<li>High school diploma or equivalent (GED/HSE).</li>
<li>Experience - Over one (1) year of sales, management, banking, or related experience.</li>
<li>License - This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.</li>
<li>Other - Obtain Notary Public designation within six (6) months of employment.</li>
</ul>
The following would be a plus:
<ul>
<li>Demonstrated ability to sell and cross-sell bank products and services.</li>
<li>Consumer lending experience.</li>
<li>Supervisory or lead experience in the banking industry.</li>
<li>Demonstrated ability to manage sales team to achieve threshold activity levels and performance goals.</li>
<li>Bachelor’s degree.</li>
</ul>
First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Medical, Dental and Vision Insurance</li>
<li>401k</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Vacation/Sick Time</li>
<li>Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Additional Benefits</li>
</ul>
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!

Consumer Client Service Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Location: Bentonville, AR
R25_0018548
#LI-Onsite
Job Description 
Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. manufacturers and retailers to help them understand their consumers and optimize their business down every aisle.
When you join the NielsenIQ team, you’re signing up for an experience that requires flexibility, curiosity, and passion. As a Client Manager, you will be accountable for driving the overall customer experience and elevating NielsenIQ's impact on our Retailer clients. You are responsible for all client activity and the overall success of NielsenIQ with the customer. This position focuses on developing an understanding of the clients' business needs &amp; challenges while providing core analytical support, report-based activities, trusted consultation, and problem-solving to support growth.
This includes driving timely outcomes and client value through the data and analytics which drive the overall customer experience and elevate NielsenIQ's performance. This role has deep knowledge of the customer’s business and industry that enable you to identify new opportunities for NielsenIQ to drive value. Works successfully across a matrixed organization structure, fully leveraging the service model.
Key Responsibilities
Client Partnership &amp; Strategic Leadership
<ul>
<li>Build deep expertise and empathy with client organizations, understanding their structure, challenges, and goals</li>
<li>Partner with clients to set objectives that drive measurable business impact and maximize value</li>
<li>Deliver strategic thought leadership by leveraging NielsenIQ tools, assets, and industry knowledge to guide client decision-making</li>
</ul>
Insight Delivery &amp; Value Creation
<ul>
<li>Translate complex data into proactive, issue-based insights and action-oriented recommendations</li>
<li>Prove the value of NielsenIQ solutions through consultative storytelling, driving growth, adoption, and long-term value</li>
<li>Lead client discussions with clarity and confidence, ensuring stakeholder buy-in and alignment with business outcomes</li>
</ul>
Relationship Management &amp; Communication
<ul>
<li>Build and maintain strong, enduring relationships with adaptability, urgency, and positivity</li>
<li>Facilitate clear, consistent day-to-day and strategic communications with client stakeholders</li>
<li>Onboard, train, and develop client teams to deepen their NielsenIQ expertise and engagement</li>
</ul>
Operational Excellence &amp; Collaboration
<ul>
<li>Ensure timely delivery of monthly data, reporting, and custom solutions aligned with client objectives</li>
<li>Project manage internal cross-functional teams to resolve client issues and deliver high-quality outcomes</li>
<li>Collaborate with internal partners to connect deliverables to client goals and ensure on-time execution</li>
</ul>
Growth &amp; Opportunity Identification
<ul>
<li>Identify opportunities for deeper partnership and elevate them to sales and organizational partners</li>
<li>Continuously seek ways to expand NielsenIQ's impact within client organizations through innovative solutions and insights</li>
</ul>
A Little About You
Are you an excellent market researcher with a passion for driving client impact? Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey? Are you able to work collaboratively, as part of a remote team within a dynamic and challenging environment while maintaining high standards? Do you have experience in working with complex client relationships and client issue resolution?
Qualifications 
<ul>
<li>Bachelor's degree required, MBA is a plus</li>
<li>3-5 years applicable experience preferably within the Consumer-Packaged Goods industry</li>
<li>People management skills preferred</li>
<li>Experience with Syndicated POS Data &amp; Panel Data preferred</li>
<li>You can develop purposeful insights to help your client make action-oriented business decisions</li>
<li>You have a strong analytical aptitude including expertise in category management and consumer insights</li>
<li>You are highly proficient in a variety of Software Solutions and Digital Technologies including Microsoft applications including Power BI, Excel, and PowerPoint</li>
<li>You possess a sense of urgency and accountability to drive client outcomes</li>
<li>Experience working with complex client relationships and client issue resolution</li>
<li>You have excellent oral and written communication skills and strong presentation skills, particularly with customers</li>
<li>You are familiar with NielsenIQ tools, applications, and platforms</li>
</ul>
 Additional Information 
This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-$95,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.&nbsp;
Our Benefits
<ul>
<li>Flexible working environment</li>
<li>Volunteer time off</li>
<li>LinkedIn Learning</li>
<li>Employee-Assistance-Program (EAP)</li>
</ul>
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:&nbsp;<a href="https://nielseniq.com/global/en/news-center/diversity-inclusion" target="_blank">https://nielseniq.com/global/en/news-center/diversity-inclusion</a>

Client Manager

<h3>Job Description</h3>
Job Description
About 52 Launch
52 Launch is the leading partner to consumer products inventors seeking to create, refine, and manufacture their product ideas. Our comprehensive A-Z approach includes industrial design, marketing strategy, prototyping, and manufacturing with the goal of bringing to market the client's product. We then offer ongoing inventory production, freight, warehousing, fulfillment and marketing services to support the long term growth of the client’s product business. We focus on building strong partnerships with our clients, providing personalized solutions, and leveraging our extensive network to deliver high-quality results quickly and efficiently.
Position Description: Client Manager
To achieve success in this role the Client Manager needs strong attention to detail, outstanding ability to communicate with clarity and brevity, masterful organizational skills, and a passion for helping inventors build great products and great businesses.
The Client Manager position at 52 Launch combines project management and client relationship activities, serving as the overall point of contact for clients as they engage with various teams to complete their product development process. In this role the Client Manager will collaborate with all departments of 52 Launch to ensure client’s goals and expectations are understood and acted upon.
The Client Manager at 52 Launch supports a large volume of clients and must quickly build rapport while serving each client efficiently. Typical days include extensive amounts of direct client communication (email, phone, video) and use of project management systems to understand project status and upcoming milestones.
Qualifications
<ul>
<li>
REQUIRED: 5+ years with direct responsibility for owning B2B client relationships
</li>
<li>
REQUIRED: Experience managing complex projects using sophisticated project management platforms (Asana, Wrike, ClickUp, Salesforce, etc.)
</li>
<li>
REQUIRED: Basic familiarity with physical product development processes such as industrial design, manufacturing, etc.
</li>
<li>
Demonstrated ability to be highly organized and manage schedules of colleagues
</li>
<li>
Ability to work in rapidly changing environments including dealing with customer discontent, project scope changes, etc.
</li>
<li>
Experience interacting with contracts and leveraging them to achieve client outcomes
</li>
<li>
Great people skills and ability to build personal relationships
</li>
<li>
Skilled at google slides and other digital tools to create and modify collateral.
</li>
</ul>
Responsibilities
<ul>
<li>
Support and lead clients as they participate in a 12+ month product development process. Ensure clients achieve success in that process: placing production orders and reporting high level of satisfaction throughout.
</li>
<li>
Coordinate with colleagues in Design, Production, and Marketing departments to have them provide details directly to clients as needed.
</li>
<li>
Be the client’s advocate with internal teams to ensure mutual alignment at all times
</li>
<li>
Track overall project milestones and ensure all internal and external parties are prepared and on track to meet deliverables on time.
</li>
<li>
Identify and act upon process improvement opportunities to increase efficiency, speed, and quality of the product development process
</li>
</ul>
Benefits
<ul>
<li>
Competitive compensation package with significant bonus plan based on individual and company performance
</li>
<li>
Comprehensive health and benefits plans
</li>
<li>
High growth business environment with opportunities to move up
</li>
<li>
Combination of both in-office and work-from-home environments
</li>
<li>
Unlimited time off - accomplish your goals and you can set your schedule
</li>
<li>
Other perks: Dogs allowed in office, multiple company parties, and more
</li>
</ul>
Company Description52 Launch is a rapidly growing product development company for home inventors and small businesses that seek to create, refine, and manufacture their DTC product ideas. Our comprehensive A-Z approach to product development sets us part, including everything from initial concept to go-to-market launch planning. We focus on building strong partnerships with our clients, providing personalized solutions, and leveraging our extensive network of manufacturers and other expert resources to deliver high-quality results quickly and efficiently. 
<h3>Company Description</h3>
52 Launch is a rapidly growing product development company for home inventors and small businesses that seek to create, refine, and manufacture their DTC product ideas. Our comprehensive A-Z approach to product development sets us part, including everything from initial concept to go-to-market launch planning. We focus on building strong partnerships with our clients, providing personalized solutions, and leveraging our extensive network of manufacturers and other expert resources to deliver high-quality results quickly and efficiently.

<h3>Job Description</h3>
Job Description
Under the direction of the VP of Claims Operations, the Client Account Manager is responsible for managing and developing relationships between Client Stakeholders and MedPOINT Management. Acting as a key liaison between stakeholders, providers, and both internal and external teams, the role ensures the timely delivery of solutions that meet Client needs. Additionally, the Client Account Manager supports client satisfaction and compliance efforts, helping to ensure adherence to regulatory requirements.
Duties and Responsibilities
· Act as a communication link between Client Stakeholders, Providers, Hospitals and MPM to oversee projects and urgent issues.
· Conduct regular meetings and translate information into actionable items for improved service delivery.
· Develop relationships with other departments to resolve provider issues and collaborate on client projects.
· Lead Client meetings, track action items, and ensure timely task completion.
· Resolve contractual, operational, and payment issues, and perform root cause analysis on escalated inquiries.
· Educate providers/hospitals on new protocols and ensure HIPAA compliance.
· Monitor account performance metrics and prepare reports to track progress and identify areas for improvement.
· Analyze utilization trends for potential fraud, waste, and opportunities for improvement.
· Interface with Health Plan representatives to resolve service issues and manage special projects.
· Perform other duties/assignments as needed.
Minimum Job Requirements
· 5+ years of Managed Care, MSO, RKK or Health Plan experience
· Knowledge of regulatory requirements, contracts, and healthcare policy
· Proficiency in EZ-CAP, Tableau, Smartsheet preferred
· Project Management experience required
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, OneNote)
Skill and Abilities
· Establish and maintain collaborative relationships through effective verbal and written communication
· Exhibit strong problem-solving, critical thinking, and attention to detail
· Demonstrate professionalism while engaging with stakeholders and partners
· Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
· Lead projects beyond standard job duties and develop training materials
· Understand business needs and MSO Operations
· Manage multiple priorities and deadlines with strong follow-through
· Preferred knowledge of payer operations, contract language, and DOFR interpretation

Client Account Manager

<h3>Job Description</h3>
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.&nbsp;&nbsp;
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll &amp; HR solutions.&nbsp;
Position Summary&nbsp;&nbsp;
The Senior Client Manager independently serves as the primary service contact for a book of select commercial clients and is responsible for client satisfaction and strategic planning. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client needs and goals within the organization to ensure quality.&nbsp;
Primary Responsibilities&nbsp;
Primary Activities (at least 60% of time)&nbsp;&nbsp;
<ul>
<li>
Evaluates exposures, obtains quotes, review, negotiate and finalize quotes&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Obtains information from client, analyzes risk, and applies technical expertise/knowledge to make recommendations.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Determines Markets within Core Carrier Strategy&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Creates solutions and make recommendations in preparation for the strategy meeting with Client Advisor.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Creates complete carrier submission and submits&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Obtains signed binding and notifies carriers&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Reviews binding documents for accuracy&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Contract Reviews&nbsp;&nbsp;
</li>
</ul>
Other Responsibilities, as applicable &nbsp;
<ul>
<li>
Set up and maintain accurate account details, contacts, and policy information in EPIC&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Attach, organize, and name documents in EPIC&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Create activities in EPIC and assign to applicable team member&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Maybe responsible for ordering loss runs, generating proofs and endorsement and audit review.&nbsp;&nbsp;
</li>
</ul>
Position Specific Skills/Qualifications&nbsp;
Work Experience&nbsp;&nbsp;
<ul>
<li>
3+ years’ experience in Commercial Property &amp; Casualty with a comprehensive understanding of insurance coverages&nbsp;&nbsp;
</li>
</ul>
Professional Licenses/Certifications&nbsp;
<ul>
<li>
Must hold state Property &amp; Casualty insurance license&nbsp;&nbsp;
</li>
</ul>
Essential Skills/Competencies&nbsp;
<ul>
<li>
Functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates. Must be skilled in Excel, Word, and other MS Office products.&nbsp;
</li>
</ul>
<ul>
<li>
Able to understand new technology platforms quickly.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Proficient in agency management systems (EPIC) and carrier sites.&nbsp;
</li>
</ul>
<ul>
<li>
Hands on personal approach to customer service. Maintains effective relationships with clients, co-workers, and colleagues.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Maintains effective relationships with clients, co-workers, and colleagues.&nbsp; Viewed as a team player and is cooperative and collaborative&nbsp;
</li>
</ul>
<ul>
<li>
Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs.&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Has a deep and thorough understanding of client requirements, competitive market, industry trends and recognized internally and externally as a subject matter expert.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong written, oral, and interpersonal communication skills. Sets to achieve day-to-day objectives within the context of specified solutions. Develops and implements work plans for completing projects.&nbsp;
</li>
</ul>
<ul>
<li>
Able to solve difficult problems that are not routine, but not overly complex.&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Able to develop short- and long-term strategies that have high impact on client/prospects and the business. Anticipates obstacles and identifies ways to overcome them.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Provides resolution to a diverse range of problems. Uses critical thinking to identify key barriers to resolve complex situations. Able to solve complex problems by taking a new perspective using standard product/service. &nbsp;&nbsp;
</li>
</ul>
Education&nbsp;&nbsp;
<ul>
<li>
High School Diploma or equivalent experience.&nbsp;&nbsp;
</li>
</ul>
Physical Demands &amp; Working Conditions&nbsp;&nbsp;
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.&nbsp;
Equal Employment Opportunity&nbsp;
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.&nbsp;
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wkWey88tvi

Commercial Lines Senior Client Manager

<h3>Job Description</h3>
Job Description
Veterinary Client Service Manager
If you are an experienced customer service professional and people leader, looking to positively impact the lives of pets and people, joining the team at Bay State Veterinary Emergency and Specialty Services will allow you to do just that. The Client Service Manager is an essential member of our team and must have experience managing business operations and successfully leading a team of people in real time, while ensuring an exceptional client experience. Our ideal candidate is driven to cultivate employee relations, culture, diversity, and leadership in the complex veterinary hospital setting. The role will work closely with senior management with a heavy focus on employee experience and inclusion-related initiatives.
Essential Functions and Responsibilities:
<ul>
<li>Lead a team of approximately 10 or more direct reports</li>
<li>Learn all aspects of the front desk and the responsibilities of team members; able to fill in and cover the desk seamlessly when needed</li>
<li>Full employee life-cycle management including: hire/onboard, training and development, conflict resolution and mediation, corrective action up to and including termination, and succession planning</li>
<li>Maintain compliance with employment laws and regulations</li>
<li>Work with the UVC payroll team to audit, verify and update payroll time sheets for team members</li>
<li>Respond to and resolve client complaints in a timely manner with compassion and empathy</li>
<li>Be a champion for the company’s Employee Referral Bonus program, encouraging current employees to refer top talent to the company.</li>
</ul>
Skills and Qualifications:
<ul>
<li>Associates or Bachelor's Degree in Business related field, or equivalent professional experience accepted</li>
<li>Veterinary practice management experience strongly preferred</li>
<li>Minimum 4 years’ customer service experience required </li>
<li>40-hour work week with a combination of day and evening shifts, one weekend shift per week and some holidays</li>
<li>Demonstrated experience building strong, effective, and trusted relationships and networks</li>
<li>Demonstrated ability to inspire trust and openness amongst colleagues and clients together with a reputation for high personal integrity</li>
<li>Strong interpersonal skills and communication; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly</li>
<li>Computer experience and proficiency required (email usage, word/excel, operation of office equipment such as, fax machine, copy machine, and postage meter)</li>
<li>Proficient time management, ability to problem solve, learn, and handle multiple tasks</li>
<li>Enthusiastic team player with a patient, and positive professional attitude.</li>
</ul>
Benefits and Perks (Full-Time):&nbsp;
<ul>
<li>Complimentary Short-Term Disability&nbsp;&nbsp;</li>
<li>Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family &nbsp;</li>
<li>Company Sponsored Employee Assistance Program (Headspace)&nbsp;</li>
<li>401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 12 months of employment&nbsp;</li>
<li>Florida Blue Insurance Plans with 3 tiered options</li>
<li>Flexible Spending Account, Health Savings Account or Health Reimbursement Account options &nbsp;</li>
<li>United Healthcare Dental Insurance; includes a 100% paid premium option for team members&nbsp;</li>
<li>United Healthcare Vision Insurance options&nbsp;</li>
<li>Long Term Disability option (paid for by employee)&nbsp;</li>
<li>Progyny-Fertility and Family Building Support&nbsp;&nbsp;</li>
<li>Team Member Discounts for Pet Care&nbsp;</li>
<li>Paid time off-inclusive of sick, personal, and vacation&nbsp;</li>
<li>Digital Musculoskeletal Support&nbsp;</li>
<li>Veterinary Social Worker on-site</li>
<li>Referral Bonus Program&nbsp;</li>
<li>DailyPay on Demand&nbsp;</li>
<li>Compensation ranges from $24 to $26/hour and commensurate with experience.</li>
</ul>
&nbsp;BSVESS is located in Swansea, MA with a sister facility in East Greenwich, RI. BSVESS is a 35,000 sf building with a very busy emergency service and a growing specialty hospital with specialists in emergency/critical care, internal medicine, surgery, medical oncology, and radiation oncology.&nbsp; Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, and more.
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
United Veterinary Care (UVC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.&nbsp;

Client Service Representative Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for the day-to-day account management for routinely/moderately complex client accounts for large group department 51+ fully insured and self-funded. Manages the assigned book of business and builds, expands, and solidifies relationships with existing clients.
Objectives
· Manage client processes accurately and timely: RFP, Client Set-Up, Closing Process
· Complete compliance reviews accurately and timely
· Communicate to clients consistently and pro-actively
· Attend at least one training/seminar/workshop per quarter
Essential Functions
<ol>
<li>Day to day contact for client for service needs; provide administrative support to an assigned block of clients. Must have a Life and Health license.</li>
<li>Manage client set-up, renewals, run open enrollment meetings and client meetings as needed.</li>
<li>Take lead on designated renewals: prepare RFP, collect and review competitive proposals, prepare renewal presentation illustrating market offerings and present the Capital Services recommendations.</li>
<li>Resolve the most complex customer service problems directly; escalate client concerns when appropriate including claims.</li>
<li>Take the lead on overall compliance for the client to include annual compliance review and overall, Health and Welfare plan compliance. </li>
<li>Maintain data integrity and quality with any applicable software on a timely basis.</li>
<li>Coordinate employee communications for enrollment.</li>
<li>Establish and preserve a solid business rapport with clients and vendors.</li>
<li>Educate clients on applicable legislation and market trends.</li>
<li>Contract review and negotiations.</li>
<li>Provide Vendor Management support for client.</li>
<li>Prepare client utilization reports for review with client.</li>
<li>Manage and update client’s benefit portals.</li>
<li>Generate client interest in additional lines of coverage and cross selling opportunities</li>
<li>Participate in workshops, seminars, certifications, software/hardware updates, and/or health &amp; welfare coursework to ensure highest level of industry knowledge. Other duties as assigned.</li>
</ol>
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Requirements:
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position requires long hours and some weekend work.
Travel
Travel is a requirement of this position and may involve out-of-area and overnight travel.
Required Education and Experience
1. Bachelor’s Degree or higher in Management, Business, or related field, with a minimum of 7-10 years professional working experience as an account manager or client service representative in the insurance (or a related) industry; or a combination of education and experience.
2. Proficient knowledge of Microsoft Windows applications and MS Office (Word, Excel, PowerPoint, Outlook).
3. Must maintain Life/Health Producer license.
4. Must possess excellent problem-solving and analytical skills and be able to translate business and technical requirements into workable solutions.
5. Must possess strong communications skills (written and verbal) with an ability to communicate directly with clients, vendors, colleagues and executive management team.
6. Must possess the ability to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets.
7. Must possess the ability to work effectively as an individual and part of a team.

Client Relationship Manager

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Starting Salary $66,950.00 per year
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1451718

Security Client Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Minimum Qualifications (MUST-HAVE) These qualifications are essential for success in this role:
<ul>
<li>5+ Years of Home Care/Case Management Experience: Must have five or more years of experience directly in home care, case management, or client care coordination within a health care setting.</li>
<li>Case Management Expertise: Proven ability to perform comprehensive client assessments, develop, and manage complex care plans, and effectively coordinate services.</li>
<li>Leadership/Supervisory Experience: Prior experience in supervising or mentoring caregiving teams and leading client/family introductions.</li>
<li>Required Licensing: Current driver’s license and proof of auto insurance.</li>
</ul>
About the Role and Why Join Home Helpers of Mequon
Home Helpers of Mequon is a respected, locally owned agency backed by a nationally recognized network. We are committed to empowering independence, delivering quality care, and inspiring trust.
<ul>
<li>Impact: Join a supportive team where your work makes a lasting impact on clients, families, and the community.</li>
<li>Culture: We value compassion, integrity, and excellence.</li>
<li>Growth: We are committed to staff development and continuous improvement.</li>
</ul>
Key Responsibilities
The Client Care Manager oversees all aspects of client engagement and service delivery.
<ul>
<li>Conduct in-home quality care meetings and develop comprehensive care plans tailored to client needs.</li>
<li>Maintain ongoing communication with clients, families, caregivers, and referral partners.</li>
<li>Monitor client satisfaction and implement service adjustments as needed to ensure quality outcomes.</li>
<li>Partner with the scheduling and care teams to align caregiver skills with client preferences and requirements.</li>
<li>Identify opportunities for growth through relationship-building and client retention initiatives.</li>
<li>Accurately document all client interactions and updates in accordance with agency standards.</li>
</ul>
Preferred Qualifications
<ul>
<li>Bachelor’s degree in health care administration, nursing, social work, gerontology, or a related field.</li>
<li>Experience with WellSky/ClearCare scheduling software.</li>
<li>Strong organizational and time management skills, with attention to detail in documentation and follow-up.</li>
</ul>
If you are a seasoned care professional with the required 5+ years of case management experience, we invite you to apply and help us continue our mission of making life easier for those we serve.
 
HHM212
Requirements:

Client Care Manager

<h3>Job Description</h3>
Job Description
Client Relations Manager - Real Estate 
EmpowerHome Team
Location: On-Site | Chantilly, VA
 
Are you a natural leader who thrives on organization, accountability, and results? Do you love managing projects, people, and processes to create world-class client experiences? If so, the EmpowerHome Team, ranked among the Top 10 Real Estate Teams in the Nation (RealTrends 2024), is seeking a Client Relations Manager / Real Estate Operations Manager to join our high-performing Chantilly, VA office.
 
This is an exciting leadership opportunity for someone who’s detail-oriented, thrives in a fast-paced environment, and wants to play a key management role in the success of one of the most recognized real estate brands in the nation.
 
In this role, you’ll oversee the entire lifecycle of the listing process — from property preparation to closing — ensuring clients receive a 5-star experience at every stage. You’ll serve as a key leader who coordinates internal team members, agents, and vendors to deliver seamless operations and exceptional results.
Compensation:
$55,000
Responsibilities:
<ul>
<li>Project Management: Lead the execution of property prep, staging, photography, and showings while managing timelines and vendor coordination</li>
<li>Team Leadership: Oversee the listing coordination team, ensuring accountability, communication, and operational efficiency across all active listings</li>
<li>Marketing Oversight: Collaborate with the marketing department to ensure every listing is showcased with top-quality descriptions, visuals, and digital promotion across MLS, social media, and real estate platforms</li>
<li>Client Relationship Management: Serve as the main point of contact for sellers, delivering proactive communication, updates, and high-level service from pre-listing to under contract</li>
<li>Systems &amp; Compliance: Maintain accurate CRM and MLS records, oversee listing documentation, and ensure compliance with company standards and industry regulations</li>
<li>Operational Excellence: Continuously refine processes, identify efficiencies, and uphold EmpowerHome’s standards of excellence and integrity</li>
</ul>
Qualifications:
<ul>
<li>Experience in real estate operations, listing coordination, or project management (preferred)</li>
<li>Strong leadership and organizational skills — able to manage multiple projects simultaneously</li>
<li>Excellent communication and problem-solving skills</li>
<li>Tech-savvy, with experience in Microsoft Office, CRM systems, and MLS platforms</li>
<li>Self-motivated, collaborative, and passionate about team culture and client experience</li>
<li>Calm under pressure, solutions-focused, and committed to continuous improvement</li>
</ul>
 
About Company 
Why Join EmpowerHome?
<ul>
<li>Ranked by RealTrends 2024 as the #8 Real Estate Team in the Nation by Sales Volume</li>
<li>The #1 Female-Led Real Estate Team in the U.S.</li>
<li>A culture built on integrity, service, and growth — where your contributions truly matter</li>
<li>A nationally recognized team with world-class training, systems, and leadership support</li>
<li>The opportunity to grow your career in a fast-growing, mission-driven real estate organization</li>
</ul>
If you’re ready to bring your expertise to a high-energy, high-performance real estate team where your work truly matters, apply today!
Submit your resume to be considered.
Take note: This is an on-site position with a 5-day office requirement

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