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<h3>Job Description</h3>
Job Description
The Client Service role is a part-time position with significant autonomy to respond to client requests by email and by phone when most efficient.&nbsp; Once trained, this position will be primarily working from your own home or office around 20 hours per week.
The Payton Company is a provider of hiring tools for hundreds of organizations across the country as well as internationally.&nbsp; We make the hiring process easier and more effective using an Applicant Tracking System and Employee Assessments.&nbsp; Our job is to make life better for our clients it's what we do because happy clients are a lot more fun than the alternative.
This is now on hold, though we are accepting applications for future consideration.
Essential Responsibilities:
<ul>
<li>Respond promptly to emailed questions and requests from clients.</li>
<li>Coordinate help tickets with the technical support group.</li>
<li>Assist with setup of new clients and/or services.</li>
<li>Complete various projects for manager that may include data entry, scheduling appointments, client calls or projects in MS Excel and Word</li>
<li>Initiate client-care calls to make sure existing clients are doing well and to answer any questions, plus update on additional services that might be helpful</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>College degree required as that is the nature of our client base</li>
<li>Experience in HR or hiring</li>
<li>Experience in business</li>
<li>Proven Customer Service phone skills</li>
<li>Ability to multi-task and problem solve</li>
<li>Must be a quick learner and be able to work independently</li>
<li>Must be self-disciplined</li>
<li>Must have strong people skills, be dependable and flexible</li>
<li>Must have strong computer knowledge to include Microsoft Outlook, Word and Excel</li>
<li>Must be comfortable with online systems and navigating websites</li>
<li>Must have a workspace free of interruptions and distracting noise</li>
<li>Must have reliable access to a computer with high-speed internet plus a telephone that can accommodate a headset</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Profit sharing</li>
<li>Training &amp; development</li>
</ul>
 Allstate Insurance Agency in East Brunswick looking for a full-time (in-office position) customer service representative. New Jersey Property and Casualty insurance license needed. Job entails supporting customers by answering questions about policies and coverage, billing inquiries, policy changes, etc. Ability to handle high volume that comes with working in a multifaceted administrative environment. Must have: 
<ul>
<li>Effective verbal and communication skills</li>
<li>Time-management skills</li>
<li>Strong attention to detail</li>
<li>Multi-tasking skills</li>
<li>Computer skills</li>
<li>Follow-up/organizational skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>SARSEP Retirment Match</li>
<li>Weekly Wellness Time Off</li>
<li>Employee discounts</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul>
 Job Summary Meredith's Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities 
<ul>
<li>Schedule service and delivery orders via phone, emails, text, and in person</li>
<li>Quick problem solving skills to help customers with unique needs</li>
<li>Strong attention to detail, this is a dynamic role</li>
<li>Provide proactive sales support by developing close relationships with customers</li>
<li>Coordinate schedules with the service/operations team</li>
<li>Contact customers for purposes of scheduling additional services or offering maintenance plans</li>
<li>Refer unresolved customer grievances to designated departments for further investigation</li>
</ul>
 Desired Qualities 
<ul>
<li>Top notch communication skills, both written and verbal</li>
<li>The ability to be a team player with a smile</li>
<li>Minimum of two years of customer service experience</li>
<li>Strong time management and project management skills</li>
<li>Proficient in Microsoft Office &amp; Software (word, excel, google suite)</li>
<li>Multi-tasking ability with multiple software programs</li>
<li>Willing to become a water treatment expert through training</li>
</ul>
 Benefits/Perks 
<ul>
<li>Medical insurance</li>
<li>Dental insurance</li>
<li>SARSEP Retirement with company match</li>
<li>Vacation, paid time off</li>
<li>Company-paid training</li>
<li>Employee discounts for Culligan in-home products</li>
<li>Additional perks available</li>
</ul>
 About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

<h3>Job Description</h3>
Job Description
Customer Service Representative (CSR)
Location: 266 North Main Street St. Albans
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
 
Daily Routine:
<ul>
<li>Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance</li>
<li>Take customer orders (in-person or over the phone) working with our technology and Point of Sales System</li>
<li>Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store</li>
<li>Ensure orders are organized and accurate.</li>
</ul>
 
Necessary Skills:
<ul>
<li>Ability to multi-task/work efficiently under pressure</li>
<li>Ability to work in a fast-paced environment - Handle the Rush</li>
<li>Effective communication with team members and customers</li>
<li>Understand safe food handling, food storage and sanitation</li>
<li>Ability to work nights and weekends</li>
<li>Excellent customer service skills</li>
<li>Ability to take direction from management</li>
<li>Must be 16 years of age or older to be considered</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

<h3>Job Description</h3>
Job Description
Overview: Supports exceptional service to patients and care teams by working collaboratively.
Duties &amp; Responsibilities:
<ul>
<li>Provides excellent internal/external customer service in all interactions with patients and PCHC staff.</li>
<li>Answers incoming calls to all Health Center sites, gathers accurate information from the caller and delivers the necessary information or service by assisting the caller directly or routing the call appropriately.</li>
<li>Uses Hotlist Guidelines appropriately and routes call directly to Nurse.</li>
<li>Gathers information from caller and schedules appointment appropriately while insuring accuracy of Health Center, provider, date, time, and reason for visit.</li>
<li>Handles all calls professionally and in accordance with organization-identified metrics for processing calls. </li>
</ul>
Qualifications:
<ul>
<li>Basic knowledge of common third party payers.</li>
<li>Basic computer literacy and excellent writing skills are essential. Medical terminology preferred.</li>
<li>Strong conversational skills.</li>
<li>At least 2 years of call center or customer service-related experience.</li>
<li>Ability to communicate with people of various diverse backgrounds in a sensitive and compassionate way.</li>
</ul>
Education:
<ul>
<li>High School diploma or equivalent required. </li>
<li>Completion of a medical secretary program or similar training program preferred.</li>
</ul>
PCHC is EOE/M/F/D/V/SO

<h3>Job Description</h3>
Job Description
Customer Service Representative
<ul>
<li>
Serve as the primary point of contact for customers, handling orders, inquiries, change orders, RMAs, and shipping updates with professionalism and empathy.
</li>
<li>
Build and maintain positive customer relationships through proactive follow-up, solution-focused communication, and trust-building.
</li>
<li>
Accurately enter and verify orders in ERP systems (e.g., Sage 100) while meeting deadlines and maintaining data accuracy.
</li>
<li>
Apply strong attention to detail by prioritizing workload effectively, using Microsoft Excel/Word confidently, and double-checking entries to ensure precision.
</li>
<li>
Collaborate with plant schedulers to track production schedules, escalate orders when necessary, and ensure on-time delivery.
</li>
<li>
Partner with Sales Engineers on custom orders, product layouts, and quotes to meet customer specifications.
</li>
<li>
Demonstrate problem-solving and adaptability when delays or issues arise—working across teams (Ops, Sales, Shipping) to resolve challenges and keep customers informed.
</li>
<li>
Assist customers with product questions, freight quotes, and order problem-solving, ensuring a seamless service experience.
</li>
<li>
Track and report on performance metrics, participate in team meetings, and contribute ideas to improve the customer experience.
</li>
<li>
Associate degree or 4+ years' relevant experience (ERP/order entry/customer service) required; strong organizational, multitasking, and communication skills essential.
</li>
</ul>

<h3>Job Description</h3>
Job Description
 JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
.
DUTIES &amp; ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
<ol>
<li>Solicit loans on the telephone and at the counter.</li>
<li>Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.</li>
<li>Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.</li>
<li>Completes loan documents and closes current refinance loans.</li>
<li>Prepares daily deposits of cash and checks.</li>
<li>Maintains and balances correct amount and denominations of money in cash drawers daily.</li>
<li>Maintains loan standard report daily.</li>
<li>Telephones past due customers</li>
</ol>
 
QUALIFICATIONS
Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. 
 
REQUIRED
A high school diploma or equivalence is required. 
 
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job Description
Parks Heating, Cooling, Plumbing &amp; Electrical has been a leading provider of HVAC services in the Charlotte Metro Area for over 50 years. We inspire our employees to be the best they can be. We anticipate the needs of our customers. We intend to make a positive contribution to the comfort and well-being of the people we serve by providing quality installation and service of heating and air conditioning systems. Do it right the first time! “That’s the Parks Way”
Our associates are our most important resource. They provide the sole source for our ability to meet our customers’ needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide for our customers.
Specific Duties &amp; Tasks:
<ul>
<li>Convert incoming customer calls into booked service appointments.</li>
<li>Empathize &amp; understand customer's urgent HVAC, plumbing, and electrical needs.</li>
<li>Sell and renew maintenance plans</li>
<li>Respond to customer requests, resolve issues and promote the Parks brand.</li>
<li>Make outbound calls to renew maintenance plans, schedule service and routine maintenance calls</li>
<li>Be professional and establish customer rapport, encouraging repeat business.</li>
<li>Participate in training to boost booked calls and practice outbound calling.</li>
<li>Adhere to the company’s plan for resolving customer complaints quickly and favorably.</li>
<li>Maintain and update customer database with complete and accurate information.</li>
</ul>
Qualifications:
<ul>
<li>Ability to make and receive a high volume of calls daily</li>
<li>Develop a proven track record in customer service.</li>
<li>IT competent; good typist and proficient with phone systems.</li>
<li>Highly organized with exceptional follow-through abilities.</li>
<li>Strong verbal, written and listening skills.</li>
<li>Ability to build trust and demonstrate empathy.</li>
<li>Personality that blends well with a fast-paced, goal-driven environment.</li>
<li>Competitive individual contributor who also loves to win as a team.</li>
<li>Highly motivated, flexible and great attitude on life.</li>
<li>Previous experience in HVAC, plumbing, or electrical services is a plus</li>
<li>Ability to achieve key performance goals</li>
</ul>
Benefits Offered:
<ul>
<li>Opportunities for career growth and advancement</li>
<li>Company sponsored Medical, Dental, and Vision plans</li>
<li>Supplemental Life insurances</li>
<li>Competitive salary</li>
<li>Paid time off</li>
<li>Paid holidays</li>
<li>401k Retirement Plan</li>
</ul>
Job Type: Full-time
Salary: $18.00 - $22.00 per hour plus performance-based bonuses
Experience level:
<ul>
<li>2 years call center.</li>
</ul>
Shift:
<ul>
<li>5- 8 hour shifts (opening am shift) - or-</li>
<li>4 - 10 hour shifts (weekends &amp; closing)</li>
<li>Afternoon shift</li>
<li>Evening shift</li>
<li>Rotating shift</li>
<li>Weekends</li>
</ul>
Weekly day range:
<ul>
<li>May not be a traditional M-F position.</li>
</ul>
Work Location:
<ul>
<li>In-person</li>
<li>Office located in Indian Trail, NC</li>
<li>**This is not a work from home position**</li>
</ul>

<h3>Job Description</h3>
Job Description
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned. 
 
Duties and Responsibilities:
<ul>
<li>Provide exceptional customer service through phone and personal contact.</li>
<li>Resolve or escalate customer inquiries and/or complaints as needed.</li>
<li>Process counter transactions</li>
<li>Document and update customer records based upon the interactions.</li>
<li>Process payments and maintain customer accounts.</li>
<li>Assist with light collections or handle billing inquiries as assigned. </li>
<li>Strong data entry skills and attention to detail needed. </li>
<li>Must be able to work well in a fast-paced environment. </li>
<li>Provide resolution to gas and /or water service needs of customers.</li>
<li>Determine that service requests are within the scope of work performed by Company. </li>
<li>Maintain and manage parts inventory.</li>
<li>Ensure all paperwork is complete and accurately submitted in a timely manner.</li>
<li>Take responsibility regarding all aspects of daily tasks and actions.</li>
<li>Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.</li>
<li>Attend all safety meetings, training and/or in-services.</li>
<li>Regular attendance at the worksite is required. </li>
</ul>
 
Qualifications: Knowledge, Skills and Abilities
<ul>
<li>Ability to provide excellent customer service and build rapport with customers. </li>
<li>Exercise solid organizational and communication skills. </li>
<li>Good phone skills and computer literacy (MS Office). </li>
<li>Ability to work independently and effectively manage time.</li>
<li>Must be dependable with a stable work history.</li>
<li>Ability to follow verbal and written directions.</li>
<li>Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.</li>
<li>Effectively collaborate with leadership and employees to establish goals and standards.</li>
<li>Demonstrate a strong commitment to customer service and safety.</li>
<li>Ability to be a positive representative of the Company both internally and externally.</li>
<li>Ability to work with respect and cooperation at all times with fellow employees and customers.</li>
</ul>
 
Experience/Education:
<ul>
<li> High school diploma / GED is required.</li>
<li>Minimum of 3 years of experience in an office environment preferred.</li>
<li>Customer service or inside sales experience preferred.</li>
</ul>
 
Travel:
Local Travel only.
 
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
<ul>
<li>While performing the duties of this Job, the employee is regularly required to:
<ul>
<li>Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.</li>
<li>Perform light lifting of supplies and materials from time to time.</li>
<li>Communicate with and exchange information verbally and in writing.</li>
<li>Move about in an office environment.</li>
<li>Work using repetitive motion.</li>
</ul>
</li>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</li>
<li>Work requires physical efforts associated with using the computer and phones to access information.</li>
</ul>
 
Working Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee is:
<ul>
<li>Regularly in an office environment.</li>
<li>Regularly interrupted to meet the needs and requests of fellow employees and/or customers.</li>
<li>Regularly required to manage a number of tasks at one time.</li>
<li>Regularly experience a busy environment that will require excellent organizational and time and stress management skills.</li>
<li>Regularly exposed to sensory demands due to excessive computer use</li>
<li>The noise level in the work environment is usually moderate.</li>
</ul>
 
This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required. 
 
Meet DCC Propane: 
DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.
 
Why Work for Us?
Hicksgas is part of the DCC Propane family. We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
 
EOE Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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