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<h3>Job Description</h3>
Job Description
In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial and residential clients with the most efficient, accommodating, and environmentally friendly service possible. Our vision is to be the global leader in preventive pest control. We are changing our industry and we want you to join us.
Job Summary:
As a full-time Customer Care Specialist, you're the contact and face of the company for our customers. You will provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Killingsworth Environmental, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you!
Supervisory Responsibilities: None
What you bring to the table:
<ul>
<li>A knack for outside-the-box thinking and a love of problem-solving &amp; creativity</li>
<li>First in line to handle a customer's call. Answer billing questions, schedule services, address concerns</li>
<li>Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments</li>
<li>Monitor emails and respond to customers via email in a timely fashion</li>
<li>Delivery of a great customer experience every time</li>
<li>Deescalate calls or direct them to the proper department for assistance</li>
<li>Communicate closely with the field team, managers, sales team, and other departments</li>
<li>Educate customers on service plans, minor pest knowledge, and general information on Killingsworth Environmental.</li>
<li>Assist your teammates and managers whenever needed</li>
</ul>
Job Responsibilities
<ul>
<li>Practice honesty, integrity, and passion every day</li>
<li>Assist customers with a friendly, upbeat, and helpful attitude each time</li>
<li>Resolve a customer's call or email in a timely and accurate fashion</li>
<li>Communicate and share information in a professional and kind manner among other teammates while following the manager's instructions</li>
<li>Take the initiative to problem solve, research, investigate, and come up with solutions for customers' concerns</li>
<li>Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center</li>
</ul>
Basic Requirements:
<ul>
<li>High school diploma or GED.</li>
<li>Two or more years of administrative/office experience</li>
<li>Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)</li>
<li>The ability to multi-task and thrive in a fast-paced environment</li>
<li>The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused.</li>
<li>Strong verbal and written communication skills</li>
</ul>
Desired Experience:
<ul>
<li>Minimum of 1 year of call center experience.</li>
<li>Associate degree</li>
</ul>
Advancement &amp; Work/Life Balance:
<ul>
<li>Career path that leads to multiple businesses under the umbrella of our parent company Anticimex, to include mobility to Anticimex corporate</li>
<li>Paid time off including paid holidays</li>
<li>Network of peers to assist</li>
</ul>
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
<li>Monday through Friday daytime work schedule.</li>
</ul>
Killingsworth Environmental is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
 Job Posted by ApplicantPro

Customer Service Representative

<h3>Job Description</h3>
Job Description
A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.
Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission. 
Position Summary: 
As a Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.
The responsibilities of the position include, but are not limited to:
<ul>
<li>Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges</li>
<li>Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues</li>
<li>Scheduling delivery appointments and handle re-consignments</li>
<li>Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments</li>
<li>Ensuring the accurate billing of shipments</li>
<li>Compiling and delivering custom reports; performing daily audits of reports</li>
<li>Documenting all customer interactions for follow up and record keeping purposes </li>
<li>Assisting customers with “My Pyle” registration and utilization of our web site</li>
<li>Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, “Make Busy” %, Contacts per Hour)</li>
</ul>
To be qualified for this position, you must possess the following: 
<ul>
<li>Experience in a fast-paced work environment; strong attention to detail</li>
<li>Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills</li>
<li>Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team</li>
<li>Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays </li>
</ul>
The following skillsets are preferred, but not required: 
<ul>
<li>Minimum 1 year of prior customer service experience </li>
</ul>
Why Pyle? 
<ul>
<li>Medical, Dental, Vision and Life Insurance</li>
<li>Short Term and Long Term Disability</li>
<li>Wellness Program for yearly benefits discount </li>
<li>Paid Vacation and Personal Time</li>
<li>401(k) with Company match</li>
<li>Weekly pay via Direct Deposit</li>
</ul>
A Duie Pyle is the Northeast’s premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems.
Essential Duties and Responsibilities include the following:
<ul>
<li>Maintains appropriate clinical/clerical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.</li>
<li>The CSR will follow all scripting provided for patient interactions.</li>
<li>Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.</li>
<li>Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.</li>
<li>Enters patient admitting information into computer and adds patient on clinic schedule.</li>
<li>Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.</li>
<li>Responsible for daily ledger balancing and preparation of bank deposits.</li>
<li>Performs duties which may be assigned from time to time by Managers and Administration.</li>
<li>Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.</li>
<li>Other duties as needed.</li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Education and/or Experience High School Diploma or Equivalent.
Language Skills Ability to read, analyze, and interpret technical procedures or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills To perform this job successfully, an individual should have knowledge of EMR, DocuTap, Excel Spreadsheet software and MS Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; reach, stoop, bend, kneel, and/or crouch. The employee must frequently lift supplies and/or equipment and may be responsible for lifting, positioning, and/or transferring patients.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate. The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards.
The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.

<h3>Job Description</h3>
Job Description Benefits/Perks 
<ul>
<li>Vacation, paid time off</li>
<li>Company-paid training</li>
<li>Employee discounts for Culligan in-home products</li>
<li>Eligibility for annual recognition and training meetings/events</li>
</ul>
 Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities 
<ul>
<li>Extensive problem-solving, order processing, and helping to manage customer accounts</li>
<li>Provide proactive sales support by developing close relationships with customers</li>
<li>Schedule service and delivery orders. Coordinate schedules with service techs and managers</li>
<li>Keep records of customer interactions, transactions, recording details and actions taken</li>
<li>Resolve customer billing discrepancies or enter adjustments approved by manager</li>
<li>Contact customers for purposes of scheduling additional services or offering maintenance plans</li>
<li>Refer unresolved customer grievances to designated departments for further investigation</li>
<li>Assist in month end procedures</li>
</ul>
 Qualifications 
<ul>
<li>High school diploma or GED</li>
<li>Minimum of two years of customer service experience required</li>
<li>Strong organizational, time management, and project management skills</li>
<li>Proficient in Microsoft Office (word, excel, outlook)</li>
<li>Excellent communication skills, both written and verbal</li>
</ul>
 About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

<h3>Job Description</h3>
Job DescriptionDescription:
JOB SUMMARY
We are looking for a skilled Customer Service Representative to join our team. The ideal candidate is bilingual, detail-oriented, possesses strong communication skills, and has a solid understanding of financial products and services. The Customer Service Representative is responsible for all aspects of customer service in a call center environment including but not limited to handling high volumes of incoming customer calls, billing inquiries, setting up customer payments and addressing all account related questions.
 
RESPONSIBILITIES
<ul>
<li>Provide account level information to customers including but not limited to account balances, payment histories, payment setup and payoff requests</li>
<li>Field phone calls, emails, and chat requests</li>
<li>Handle incoming correspondence including calls, emails, and chats in an efficient manner in order to meet performance standards</li>
<li>Research account discrepancies including payment research</li>
<li>Stay informed of any changes to policies and procedures</li>
<li>Provide timely resolution of customer complaints, concerns, and inquiries</li>
<li>Demonstrate the 3 Ps of customer service: Professionalism, Patience and have a “People-First” Attitude</li>
<li>Demonstrate a willingness to work flexible schedules, weekends, and holidays as necessary in order to meet business needs</li>
</ul>
QUALIFICATIONS
<ul>
<li>High school diploma or equivalent.</li>
<li>Associate or Bachelor’s degree in related or comparable field preferred. An equivalent combination of education and experience may be considered</li>
<li>A minimum of 2 years’ experience in Customer Service</li>
</ul>
KNOWLEDGE AND SKILLS
<ul>
<li>Knowledge and experience in a call center environment</li>
<li>Knowledge of the credit and financial industry</li>
<li>Excellent customer service focus</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent interpersonal, negotiation, and conflict resolution skills</li>
<li>Ability to prioritize tasks</li>
<li>Ability to act with integrity, professionalism, and confidentiality</li>
<li>Strong communication skills- both written and verbal</li>
<li>Superior time management and organizational skills</li>
<li>Ability to work independently and within a team</li>
<li>Proficient with Microsoft Office Suite or related software</li>
</ul>
OTHER
<ul>
<li>The home office is located in West Des Moines, IA.</li>
<li>Looking specifically for 10AM - 7PM hours</li>
<li>Starting at $22 hourly + up to 7.5% monthly incentive pay after first 90 days.</li>
<li>Bilingual preferred</li>
</ul>
 
Requirements:

<h3>Job Description</h3>
Job Description
We are looking for a Customer Service Representative I to be the primary point of contact for valued members and providers. Your dedication will ensure that all interactions are prompt, effective, and focused on meeting their needs. 
Responsibilities:
<ul>
<li>
Accurately recording and referring appeals and grievances according to department protocols and procedures.
</li>
<li>
Educating our members on our Referral Program, our company website, and the self-service tools available online.
</li>
<li>
Assisting members, providers, brokers, and plan partners with claims-related billing questions and issues as needed.
</li>
<li>
Collaborating with inter and intra-department staff to resolve member issues promptly and efficiently.
</li>
<li>
Managing difficult or emotional customer situations, responding promptly to customer needs, and continuously seeking customer feedback to improve our service.
</li>
<li>
Reporting any system problems or call drivers requiring immediate attention to the Member Service Supervisor or Manager.
</li>
<li>
Interacting with clients, the public, and other stakeholders with tact, discretion, and courtesy in the course of your work.
</li>
</ul>
 Qualifications:
<ul>
<li>
To excel in this role, you should have:
</li>
<li>
A High School Diploma.
</li>
<li>
A minimum of 1 year of recent experience working in a call center.
</li>
<li>
A minimum of 1 year of previous experience working in the healthcare industry, specifically HMO is required
</li>
<li>
Basic computer skills, including familiarity with electronic mail, routine databases, word processing, spreadsheets, and software such as Salesforce and Genesis.
</li>
<li>
Proficiency in Spanish is a plus, enhancing our ability to serve a diverse community.
</li>
</ul>
 &nbsp;
 Pay Details: $18.00 to $21.00 per hour Search managed by: Joanna Calderon Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job Description
Do you want to grow with us?&nbsp;At DXP we are&nbsp;passionate&nbsp;about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the&nbsp;highest quality&nbsp;of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will&nbsp;encourage&nbsp;and&nbsp;empower&nbsp;you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the&nbsp;best solution&nbsp;for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more!&nbsp;&nbsp;<a href="http://www.dxpe.com/about-us/careers/" target="_blank">http://www.dxpe.com/about-us/careers/</a>
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of&nbsp;Customer Service Representative&nbsp;include, but are not limited to:
<ul>
<li>Responding to customer inquiries regarding company products and services</li>
<li>Processing customer phone orders</li>
<li>Checking availability of stock and shipping dates</li>
<li>Quoting prices, filling order to customer specifications and processing sales data via computer</li>
<li>Assisting the outside sales team&nbsp;by preparing price quotes and sourcing products</li>
</ul>
Qualification of the&nbsp;Customer Service Representative&nbsp;include, but are not limited to:
<ul>
<li>3+ years of Inside Sales experience&nbsp;in metal working or industrial supply is preferred</li>
<li>Profit 21 experience is preferred</li>
<li>Excellent communication skills</li>
<li>Should be enthusiastic and able to work independently</li>
<li>Must have experience performing a majority of the functions</li>
<li>Prior inside sales/customer service experience</li>
<li>Data entry skills, organization, multi-tasking and customer focus is required</li>
<li>Regular in-person attendance required</li>
</ul>
#LI-MP1
#zrmp
Additional Information:
​Physical Demand:&nbsp;Lifting up to 30lbs may be required
Working Conditions:&nbsp;Office
Training/Certifications:&nbsp;Infor experience preferred
Shift Time/Overtime:&nbsp;Normal&nbsp;in-person&nbsp;business&nbsp;hours&nbsp;Monday-Friday, 8:00am - 5:00pm 
Travel:&nbsp;N/A
Education:&nbsp;High School Diploma or GED
Location: USA:TX:Houston
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.&nbsp;
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

<h3>Job Description</h3>
Job Description
The primary role of the Customer Service Representative is to schedule all projects in a timely manner according to the installation type sold and ACS capacity while also verifying work scope and communicating job site requirements to the consumer. This role will also be responsible for landing technicians and closing installs ensuring ACS is meeting time and quality commitments.&nbsp;
About You (Who we're looking for)
<ul>
<li>You have worked in a Call Center environment and loved it. You find joy in speaking with customers over the phone and are eager to find them the resolution needed. You also like to push yourself in the number of calls you can accomplish per day.</li>
<li>Rolling up your sleeves and getting into the nitty gritty is your thing and are always looking for the next task to accomplish.</li>
</ul>
Essential Functions (What you would be in charge of)
<ul>
<li>You will be making and receiving a high number of scheduling calls.</li>
<li>You will verify purchased items with the customer to ensure they receive the correct product.</li>
<li>You will receive calls from our Installation team regarding their estimated time of arrival and when they arrive to the customers home.</li>
<li>You will follow up with the customer upon installation to make sure they are highly satisfied.</li>
</ul>
Qualifications (Your experience may be similar to)
<ul>
<li>You value customer service and understand what it means to SAY YES to the customer</li>
<li>You are not afraid of challenges and adapt to changes in processes.</li>
<li>You know how to use a computer and can navigate various systems (we created our system, so it is EASY to learn)</li>
<li>Problem solving is something you call yourself a pro at</li>
</ul>
Requirements (What we need you to rock in)
<ul>
<li>You understand and know what it means when people say “Teamwork makes the dream work”. Working overtime and/or weekends does not worry you.</li>
<li>You are organized and like everyone to keep things as such</li>
</ul>
Benefits
<ul>
<li>Medical, Dental, Vision</li>
<li>Vacation (Planned Time Off)</li>
<li>Sick/Personal (Unplanned Time Off)</li>
<li>Flexible Spending Accounts</li>
<li>Health Savings Account (HSA)&nbsp;</li>
<li>Commuter Accounts</li>
<li>401k with Employer match</li>
<li>Voluntary Short Term Disability</li>
<li>Company Paid Life Insurance and&nbsp;ADD</li>
<li>Employee Assistance Program (EAP)</li>
</ul>

Customer Service Representative I

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a Contract position where you will handle customer inquiries, coordinate schedules, and manage service-related tasks in a fast-paced environment. The ideal candidate will excel in communication, organization, and problem-solving while delivering exceptional service to our customers. Responsibilities: • Manage a high volume of incoming calls, providing prompt and attentive assistance to customers. • Schedule service appointments and coordinate with technicians for efficient dispatching. • Process part orders, provide updates, and ensure timely delivery of necessary components. • Handle job responsibilities from initial customer contact to resolution, including authorizations and order processing. • Address customer complaints empathetically, striving to build positive relationships and resolve issues effectively. • Assist walk-in customers with inquiries and service requests. • Implement sales techniques to promote services and ensure customer satisfaction. • Monitor coverage and technician availability to maintain smooth operations. • Collaborate with team members to improve processes and enhance customer experience.• Minimum of 2-3 years of experience in customer service, preferably in a call center or service-oriented environment. • Strong ability to handle high call volumes, averaging 30+ calls per day. • Proficient in scheduling, dispatching, and handling service-related tasks. • Excellent communication and interpersonal skills to address customer concerns effectively. • Ability to learn and adapt quickly, taking on additional responsibilities as needed. • Familiarity with order entry and processing systems. • Strong organizational skills with the ability to manage multiple priorities. • Reliable and committed to consistent attendance and long-term success in the role.

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